2023 SUSTAINABILITY REPORT

Year: 2023
Published: 2024-04-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
NOx emission (Solid waste business) tonne 305 337 566 36
Pipeline network leakage rate % 16.64 12.98 11.84 65
Smoke particles (Solid waste business) tonne 3.05 7 22 36
Sulfur oxide emission (Solid waste business) tonne 37 48 64 36
Total ammonia nitrogen abatement in sewage treatment plants tonne 105157 122393 132883 65
Total nitrogen oxide emissions tonne 305 337 566 65
Total smoke particles tonne 195 328 259 65
Total sulphur oxide emissions tonne 37 48 64 65

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
GHG emissions - Scope 1 (Office building) tCO2e 603 864 779 9
GHG emissions - Scope 1 (Overseas water business) tCO2e 1148 1936 2056 9
GHG emissions - Scope 1 (Solid waste business) tCO2e 4461 4517 5098 9
GHG emissions - Scope 1 (Water business in Chinese mainland) tCO2e 3386 3821 5317 9
GHG emissions - Scope 2 (Office building) tCO2e 3041 3855 3668 9
GHG emissions - Scope 2 (Overseas water business) tCO2e 83354 82445 88199 9
GHG emissions - Scope 2 (Solid waste business) tCO2e 12107 11021 11530 9
GHG emissions - Scope 2 (Water business in Chinese mainland) tCO2e 942030 1005608 1083918 9
GHG emissions density tCO2e/10000 RMB 0.45 0.52 0.49 65
GHG emissions density (All business segments) tCO2e/10000 RMB 0.45 0.52 0.49 9
Total GHG emissions (All business segments) tCO2e 1050131 1114020 1200564 9
Total GHG emissions (CO2e) tCO2e 1050131 1114020 1200564 65
Total GHG emissions (Office building) tCO2e 3644 4717 4447 9
Total GHG emissions (Overseas water business) tCO2e 84502 84381 90255 9
Total GHG emissions (Solid waste business) tCO2e 16569 15538 16627 9
Total GHG emissions (Water business in Chinese mainland) tCO2e 945416 1009430 1089235 9

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Boiler residue discharge (Solid waste business) tonne 64723 87156 154131 36
Consumption of dephosphorisation agents (Water business in Chinese mainland) tonne 224346 22542 26261 36
Hazardous solid waste tonne 195 328 259 65
Hazardous solid waste (Office building) tonne 1.19 2.41 2.32 36
Hazardous solid waste (Total) tonne 199 328 259 36
Hazardous solid waste (Water business in Chinese mainland) tonne 198 326 256 36
Hazardous solid waste density kg/10000 RMB 0.08 0.12 0.09 65
Hazardous solid waste density (Total) kg/10000 RMB 0.09 0.15 0.11 36
Total discharge of boiler residues tonne 64723 87156 154131 65

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Non-hazardous solid waste tonne 2555687 2734720 2819039 65
Non-hazardous solid waste (Office building) tonne 54.03 128.02 142.61 36
Non-hazardous solid waste (Overseas water business) tonne 30608 30146 54570 36
Non-hazardous solid waste (Total) tonne 2555687 2734720 2819039 36
Non-hazardous solid waste (Water business in Chinese mainland) tonne 2525025 2704446 2746326 36
Non-hazardous solid waste density tonne/10000 RMB 1.10 1.27 1.15 65
Non-hazardous solid waste density (Total) tonne/10000 RMB 1.10 1.27 1.15 36

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Total reduction of total phosphorus in sewage treatment plants tonne 14801 16563 18120 65

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Total COD abatement in sewage treatment plants tonne 920644 977562 1054379 65
Total pollutant abatement tonne 1723710 1865879 1997336 65
Total suspended solids reduction tonne 683108 749361 791954 65

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Comprehensive energy consumption tonne of standard coal 214414 241229 261808 65
Comprehensive energy consumption (Total) tce 214414 241299 261808 8
Comprehensive energy consumption density tonne/10000 RMB 0.096 0.097 0.107 65
Comprehensive energy consumption density (Total) toe/10000 RMB 0.093 0.112 0.107 8
Consumption of carbon source (Water business in Chinese mainland) tonne 84386 27518 29037 36
Diesel consumption tonne 782 1638 1657 65
Diesel consumption (Overseas water business) tonne 365 601 640 8
Diesel consumption (Solid waste business) tonne 286 620 510 8
Diesel consumption (Water business in Chinese mainland) tonne 150 401 483 8
Gasoline consumption tonne 782 1338 1657 65
Gasoline consumption (Office building) tonne 193 260 218 8
Gasoline consumption (Overseas water business) tonne 14 8
Gasoline consumption (Solid waste business) tonne 12 10 10 8
Gasoline consumption (Water business in Chinese mainland) tonne 376 586 653 8
LPG consumption tonne 34.00 4.80 3.76 65
LPG consumption (Office building) tonne 3.64 4.95 5.51 8
LPG consumption (Overseas water business) tonne 0.48 8
LPG consumption (Solid waste business) tonne 0.91 0.88 1.48 8
LPG consumption (Water business in Chinese mainland) tonne 335 73 66 8
Natural gas consumption m³ 2019398 1349411 1864652 65
Natural gas consumption (Office building) m³ 12998 9572 8
Natural gas consumption (Solid waste business) m³ 1568287 1172065 1599575 8
Natural gas consumption (Water business in Chinese mainland) m³ 361111 164348 237505 8
Purchased steam for heating GJ 10005 4087 3781 65
Purchased steam for heating (Office building) GJ 2440 3605 3163 8
Purchased steam for heating (Water business in Chinese mainland) GJ 7655 482 8159 8
Renewable energy substitution kWh 39576096 51517116 70445094 65
Renewable energy substitution (Overseas water business) kWh 2124851 8
Renewable energy substitution (Solid waste business) kWh 15877820 22617434 36069999 8
Renewable energy substitution (Water business in Chinese mainland) kWh 23698836 28900222 31350264 8
Total consumption of agent in coagulation and flocculation tonne 34386 27518 29037 65
Total consumption of agent in dephosphorisation tonne 224346 22542 26261 65

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Fresh water density tonne/10000 RMB 2.07 1.87 1.69 65
Proportion of self-supplied water of water distribution plants % 16.9 12.9 15.4 65
Total fresh water consumption tonne 4812325 4605304 4131013 65

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Non-renewable energy substitution kWh 1699021945 1915878044 2075348346 65
Non-renewable energy substitution (Office building) kWh 4544184 5582805 5730888 8
Non-renewable energy substitution (Overseas water business) kWh 131938317 127413922 146986730 8
Non-renewable energy substitution (Solid waste business) kWh 19844874 19324147 20216999 8
Non-renewable energy substitution (Water business in Chinese mainland) kWh 1542694570 1763557170 1900571731 8

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
New contract employees person 2318 2734 2393 65
Number of employees by age - 30-50 years old person 10865 11800 11540 65
Number of employees by age - Over 50 years old person 2370 4184 3374 65
Number of employees by age - Under 30 years old person 4033 4273 4008 65
Number of employees by employment type - Contract employees person 16565 19198 18654 65
Number of employees by employment type - Intern person 77 163 104 65
Number of employees by employment type - Outsourced personnel person 126 176 176 65
Number of employees by gender - Female (Chinese mainland) employees 12330 38
Number of employees by gender - Female (Chinese mainland, %) % 65.18 38
Number of employees by gender - Female employees person 5740 7090 6588 65
Number of employees by gender - Male (Chinese mainland) employees 6588 38
Number of employees by gender - Male (Chinese mainland, %) % 34.82 38
Number of employees by gender - Male employees person 11028 12447 12330 65
Number of employees by region - Chinese mainland person 16768 19537 18918 65
Number of employees by region - Overseas, China's Hong Kong, Macao and Taiwan person 1120 1069 914 65
Number of new contract hires in Chinese mainland employees 2393 38
Proportion of employees by age - 30-50 years old % 61.81 56.71 60.98 65
Proportion of employees by age - Over 50 years old % 14.14 21.42 17.83 65
Proportion of employees by age - Under 30 years old % 24.05 21.87 21.19 65
Proportion of employees by employment type - Contract employees % 98.79 98.26 98.66 65
Proportion of employees by employment type - Intern % 0.46 0.83 0.55 65
Proportion of employees by employment type - Outsourced personnel % 0.75 0.91 0.79 65
Proportion of employees by gender - Female employees % 34.23 36.29 34.82 65
Proportion of employees by gender - Male employees % 65.77 63.71 65.18 65
Proportion of female employees by rank - Junior management % 24.04 24.19 23.65 65
Proportion of female employees by rank - Management % 23.20 23.80 23.76 65
Proportion of female employees by rank - Senior management % 15.15 15.63 21.43 65
Proportion of female employees in junior management (Chinese mainland) % 23.85 38
Proportion of female employees in management (Chinese mainland) % 23.76 38
Proportion of female employees in senior management (Chinese mainland) % 21.43 38
Proportion of new contract hires in Chinese mainland % 12.65 38
Total number of employees (BEWG, as of 31 December 2023) employees 19832 38
Total number of employees by age group - 30-50 years old (Chinese mainland) employees 11536 38
Total number of employees by age group - 30-50 years old (Chinese mainland, %) % 60.98 38
Total number of employees by age group - Over 50 years old (Chinese mainland) employees 4008 38
Total number of employees by age group - Over 50 years old (Chinese mainland, %) % 21.19 38
Total number of employees by age group - Under 30 years old (Chinese mainland) employees 3374 38
Total number of employees by age group - Under 30 years old (Chinese mainland, %) % 17.83 38
Total number of employees by type of employment - Interns (Chinese mainland) employees 104 38
Total number of employees by type of employment - Interns (Chinese mainland, %) % 0.55 38
Total number of employees by type of employment - Labor contract employees (Chinese mainland) employees 18664 38
Total number of employees by type of employment - Labor contract employees (Chinese mainland, %) % 98.66 38
Total number of employees by type of employment - Outsourced personnel (Chinese mainland) employees 150 38
Total number of employees by type of employment - Outsourced personnel (Chinese mainland, %) % 0.79 38
Total number of employees in Chinese mainland (BEWG, as of 31 December 2023) employees 18918 38
Total number of employees in Hong Kong, Macao, Taiwan and overseas regions (BEWG, as of 31 December 2023) employees 914 38
Total workforce person 17888 20606 19832 65

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of employees leaving - 30-50 years old (Chinese mainland) employees 1101 38
Number of employees leaving - Female (Chinese mainland) employees 1258 38
Number of employees leaving - Male (Chinese mainland) employees 1681 38
Number of employees leaving - Over 50 years old (Chinese mainland) employees 1089 38
Number of employees leaving - Under 30 years old (Chinese mainland) employees 749 38
Number of employees leaving by age group - 30-50 years old person 924 848 1101 66
Number of employees leaving by age group - Over 50 years old person 369 894 1089 66
Number of employees leaving by age group - Under 30 years old person 669 788 749 66
Number of employees leaving by gender - Female employees person 652 954 1258 66
Number of employees leaving by gender - Male employees person 1310 1576 1681 66
Turnover rate - 30-50 years old (Chinese mainland) % 9.54 38
Turnover rate - Female (Chinese mainland) % 19.1 38
Turnover rate - Male (Chinese mainland) % 13.63 38
Turnover rate - Over 50 years old (Chinese mainland) % 32.28 38
Turnover rate - Under 30 years old (Chinese mainland) % 18.69 38
Turnover rate by age group - 30-50 years old % 8.91 7.65 9.54 66
Turnover rate by age group - Over 50 years old % 15.57 21.37 32.28 66
Turnover rate by age group - Under 30 years old % 16.59 18.44 18.69 66
Turnover rate by gender - Female employees % 11.36 13.46 19.10 66
Turnover rate by gender - Male employees % 11.88 12.66 13.63 66

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Employees work-related injury cases number 7 21 15 66
Injury rate per million working hours 0.21 0.54 0.40 66
Rate of employee work-related injury rate % 0.04 0.11 0.08 66

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Number of lost working days due to work day day 18675 6719 66
Rate of work-related accidents per thousand people 0.42 1.07 0.61 66

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Cumulative input in safety production RMB 22300000 24010000 31219300 66
Enrolments of safety training person-times 153034 153732 181645 66

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Percentage of employees trained in Chinese mainland % 100 100 100 66
Regular employees trained by gender - Female employees person 5740 7090 6588 66
Regular employees trained by gender - Male employees person 11028 12447 12330 66
Regular employees trained by rank - Junior management person 618 686 696 66
Regular employees trained by rank - Non-management staff person 16117 18819 18194 66
Regular employees trained by rank - Senior management person 33 28 66
Total number of employees trained person 16788 19537 19818 66

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average training hour of regular employees by gender - Female employees hour 102.00 92.66 90.02 66
Average training hour of regular employees by gender - Male employees hour 102.00 95.93 89.00 66
Average training hour of regular employees by rank - Junior management hour 153.00 153.33 153.31 66
Average training hour of regular employees by rank - Management staff hour 86.00 79.23 87.41 66
Average training hour of regular employees by rank - Senior management hour 115.00 108.00 108.00 66

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Critical Tier-1 suppliers 217 278 319 66
ISO 45001/OHSAS 18001 certified suppliers % 90 90 98 66
ISO 9001 certified suppliers % 100 100 98 66
The cumulative number of domestic qualified suppliers 601 691 472 66
The number of critical suppliers by region - China's Hong Kong, Macao and Taiwan regions and overseas 48 48 27 66
The number of critical suppliers by region - Chinese mainland 283 381 292 66
Total Tier-1 suppliers 331 429 319 66

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
ISO 14001 certified suppliers % 95 95 98 66

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2023 Report Pages
Customer satisfaction % 94.2 66

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2021 2022 2023 Report Pages
Intellectual property and external standards that fall within the scope of rewards 64 216 115 66
Number of new authorised patents 229 462 280 66
The cumulative number of authorised patents 772 1822 1454 66

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Employee volunteer service hour 63555 418 950 66
Total amount of charitable donations 10000 RMB 183.9 112.3 293.3 66

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions tonne 195 328 259
NOâ‚“ Emissions tonne 305 337 566
SOâ‚“ Emissions tonne 37 48 64

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) tCO2e 9598 11138 13250
Indirect Energy Emissions (Scope 2) tCO2e 970532 1100929 1193315
Total GHG Emissions tCO2e 1050131 1114020 1200564
Total GHG Emissions Intensity (By Revenue) tCO2e/10000 RMB 0.45 0.52 0.49

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Hazardous Waste (Office) tonne 1.19 2.41 2.32
Total Hazardous Waste tonne 199 328 259
Total Hazardous Waste Intensity (By Revenue) kg/10000 RMB 0.09 0.15 0.11

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste (Office Waste) tonne 54.03 128.02 142.61
Total Non-Hazardous Waste Intensity (By Revenue) tonne/10000 RMB 1.1 1.27 1.15

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
COD Reduction Compared to Last Year tonne 56918 76917
COD Reduction Percentage Compared to Last Year % 6.18 7.87

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Comprehensive Energy Consumption Intensity (By Revenue) tonne/10000 RMB 0.096 0.097 0.107
Diesel Fuel Consumption tonne 782 1638 1657
Gasoline Consumption tonne 782 1338 1657
LPG Consumption tonne 34 4.8 3.76
Natural Gas Consumption m³ 2019398 1349411 1864652
Purchased Steam GJ 10005 4087 3781
Renewable Energy Consumption kWh 39576096 51517116 70445094
Total Energy Consumption tonne of standard coal 214414 241229 261808

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Water Consumption tonne 4812325 4605304 4131013
Water Consumption Intensity (By Revenue) tonne/10000 RMB 2.07 1.87 1.69

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
Electricity Usage Reduction Compared to Last Year kWh 216855099 159470302

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Contractors person 16565 19198 18654
Number of Employees Aged 30-50 person 10865 11800 11540
Number of Employees Aged Above 50 person 2370 4184 3374
Number of Employees Aged Below 30 person 4033 4273 4008
Number of Employees in Mainland China person 16768 19537 18918
Number of Employees in Overseas person 1120 1069 914
Number of Female Employees person 5740 7090 6588
Number of Interns person 77 163 104
Number of Male Employees person 11028 12447 12330
Number of New Employees person 2318 2734 2393
Number of Total Employees person 17888 20606 19832
Percentage of Contractors % 98.79 98.26 98.66
Percentage of Employees Aged 30-50 % 61.81 56.71 60.98
Percentage of Employees Aged Above 50 % 14.14 21.42 17.83
Percentage of Employees Aged Below 30 % 24.05 21.87 21.19
Percentage of Female Employees % 34.23 36.29 34.82
Percentage of Interns % 0.46 0.83 0.55
Percentage of Male Employees % 65.77 63.71 65.18

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 8.91 7.65 9.54
Turnover Rate of Employees Aged Above 50 % 15.57 21.37 32.28
Turnover Rate of Employees Aged Below 30 % 16.59 18.44 18.69
Turnover Rate of Female Employees % 11.36 13.46 19.1
Turnover Rate of Male Employees % 11.88 12.66 13.63

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries day 18675 6719
Rate of Work-related Injuries per thousand people 0.42 1.07 0.61

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Investment in Work Safety RMB 22300000 24010000 31219300
Number of People Receiving Training on Work Safety person-times 153034 153732 181645

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 34.2 36.3 33.3
Percentage of Trained General Employees % 96 96.3 91.8
Percentage of Trained Mainland China Employees % 100 100 100
Percentage of Trained Male Employees % 65.7 63.7 62.2
Percentage of Trained Middle Management % 3.7 3.5 3.5
Percentage of Trained Senior Management % 0.2 0.1

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) hour 102 92.66 90.02
Average Training Hours (General Staff) hour 153 153.33 153.31
Average Training Hours (Male) hour 102 95.93 89
Average Training Hours (Middle Management) hour 86 79.23 87.41
Average Training Hours (Senior Management) hour 115 108 108

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Mainland China 283 381 292
Number of Total Suppliers 331 429 319

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2021 2022 2023
Accumulative Number of Patents Granted 772 1822 1454
Number of Patents Granted 229 462 280

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Total Public Welfare Donations 10000 RMB 183.9 112.3 293.3
Total Volunteer Service Hours hour 63555 418 950