Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Direct GHG emission (TCO₂-e) | TCO₂-e | 45.84 | 3 |
| Indirect GHG emission (TCO₂-e) | TCO₂-e | 8474.07 | 3 |
| Intensity of GHG emission (TCO₂-e /10000 units) | TCO₂-e /10000 units | 0.03 | 3 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Electricity consumption density (KWH / 10000 units) | KWH / 10000 units | 0.078 | 3 |
| Total electricity consumption (KWH) | KWH | 20176.36 | 3 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Water consumption (tonne) | tonne | 39046 | 3 |
| Water consumption density (tonne / 10000 units) | tonne / 10000 units | 0.15 | 3 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Packaging material consumption density (kg/ 10000 units) | kg/ 10000 units | 8.9 | 3 |
| Total package material consumption (kg) | kg | 419662.68 | 3 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Investment in environmental protection (RMB 0’000) | RMB 0’000 | 108.07 | 3 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employment contract signing rate | % | 100% | 14 |
| Full-time to part-time staff ratio | 340:1 | 14 | |
| National statutory 'five insurance and one pension' coverage rate | % | 100% | 14 |
| Number of disabled employees | 18 | 14 | |
| Number of foreign employees | 人 | 5 | 14 |
| Proportion of same remuneration of men and women in the same positions | % | 100% | 14 |
| Ratio of employees aged below 30/aged between 30 and 50/above 50 | 7.23: 11.06: 1 | 14 | |
| Ratio of employees with bachelor’s degree or above/high school education or above/junior high school education and below | 31.18: 7.92: 1 | 14 | |
| Ratio of male and female employees | 2.39:1 | 14 | |
| Total number of employees | 2045 | 14 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Proportion of female staff among resigned staff | % | 29.17 | 14 |
| Proportion of male staff among resigned staff | % | 70.83 | 14 |
| Proportion of resigned staff who aged above age 50 | % | 6.25 | 14 |
| Proportion of resigned staff who aged below age 30 | % | 43.06 | 14 |
| Proportion of resigned staff who aged between 30 and 50 | % | 50.69 | 14 |
| Staff turnover rate | % | 7.04 | 14 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of lost-time accidents | times | 1 | 1 | 17 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Lost time due to work-related injury | H | 252 | 256 | 17 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Capital investment for safety (RMB0’000) | RMB0’000 | 169.3 | 3 | ||
| Investment in safety | RMB10000 | 107.28 | 148.54 | 169.3 | 17 |
| Total number of safety officer | 42 | 41 | 45 | 17 | |
| Total training hours on safety | H | 503 | 1248 | 3336 | 17 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee Personal Performance Appraisal Coverage Rate | 100% | 14 | |||
| Number of training courses (per year) | courses/year | 334 | 293 | 565 | 20 |
| Percentage of female staff training | % | 93.27% | 20 | ||
| Percentage of intermediate management trained | % | 100% | 100% | 20 | |
| Percentage of male staff training | % | 95.56% | 20 | ||
| Percentage of senior management trained | % | 100% | 100% | 20 | |
| Types of training courses (number/year) | number/year | 565 | 3 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average employee training hours (training hours/person/year) | training hours/person/year | 18.52 | 3 | ||
| Average training hours for employee (hours/person/year) | hours/person/year | 11.15 | 11.23 | 18.52 | 20 |
| Average training hours for female staff (hours/person/year) | hours/person/year | 18.34 | 20 | ||
| Average training hours for intermediate management | hours | 36.73 | 22.33 | 20 | |
| Average training hours for male staff (hours/person/year) | hours/person/year | 18.8 | 20 | ||
| Average training hours for senior management | hours | 26.88 | 28.85 | 20 | |
| Employee training input (RMB 0'000 / year) | RMB 0'000 / year | 72 | 75.8 | 117.5 | 20 |
| Investment in employee training (RMB0’000/year) | RMB0’000/year | 117.5 | 3 | ||
| Total annual training hours for employees | hours/year | 13354 | 17270 | 28130 | 20 |
| Total training hours per year of employees (training hours/year) | training hours/year | 28130 | 3 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average weighted score of customer satisfaction survey | 96.82 | 10 | |
| Customer complaint completion rate of closure within 10 working days | 91.22% | 10 | |
| Customer complaint response rate within 24 hours | 100% | 10 | |
| Customer complaint response rate within 5 working days | 100% | 10 | |
| Customer satisfaction | 100% | 3 | |
| Customer satisfaction with overall rating in survey | 100% | 10 | |
| Number of customer complaints | 63 | 3 | |
| Number of customer complaints received | 63 | 10 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total number of personnel receiving training on anti-corruption | 316 | 3 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Charitable investment (RMB 0’000) | RMB 0’000 | 44.3 | 3 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | TCO₂-e | 45.84 |
| Indirect Energy Emissions (Scope 2) | TCO₂-e | 8474.07 |
| Total GHG Emissions | TCO₂-e | 8519.91 |
| Total GHG Emissions Intensity (By Unit Product) | TCO₂-e /10000 units | 0.03 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Grid Electricity Consumption | KWH | 20176.36 |
| Purchased Electricity | KWH | 20176.36 |
| Purchased Electricity Intensity (By Unit Product) | KWH / 10000 units | 0.078 |
| Total Electricity Consumption Intensity (By Unit Product) | KWH / 10000 units | 0.078 |
| Total Energy Consumption | KWH | 20176.36 |
| Total Indirect Energy Consumption | KWH | 20176.36 |
| Total Purchased Energy | KWH | 20176.36 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Water Consumption | tonne | 39046 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Packaging Material Intensity (By Unit Product) | kg/10000 units | 8.9 |
| Packaging Materials Consumed | kg | 419662.68 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Investment in Ecological Restoration | RMB 0’000 | 108.07 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Disabled Employees | 18 | |
| Number of Employees Aged 30-50 | 187 | |
| Number of Employees Aged Above 50 | 170 | |
| Number of Employees Aged Below 30 | 1222 | |
| Number of Foreign Employees | 人 | 5 |
| Number of New Employees | 98 | |
| Number of Total Employees | 2045 | |
| Percentage of Employees Aged 30-50 | % | 36.1 |
| Percentage of Employees Aged Above 50 | % | 4.2 |
| Percentage of Employees Aged Below 30 | % | 59.8 |
| Percentage of Female Employees | % | 29.5 |
| Percentage of Full-time Employees | % | 99.71 |
| Percentage of Male Employees | % | 70.5 |
| Percentage of Part-time Employees | % | 0.29 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % of resigned staff | 50.69 |
| Turnover Rate of Employees Aged Above 50 | % of resigned staff | 6.25 |
| Turnover Rate of Employees Aged Below 30 | % of resigned staff | 43.06 |
| Turnover Rate of Female Employees | % of resigned staff | 29.17 |
| Turnover Rate of Male Employees | % of resigned staff | 70.83 |
| Turnover Rate of Total Employees | % | 7.04 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | H | 252 | 256 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Investment in Work Safety | RMB10000 | 107.28 | 148.54 | 169.3 |
| Total Hours of Safety Training for Employees | H | 503 | 1248 | 3336 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 93.27 | |
| Percentage of Trained Male Employees | % | 95.56 | |
| Percentage of Trained Middle Management | % | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours/person/year | 18.34 | ||
| Average Training Hours (Male) | hours/person/year | 18.8 | ||
| Average Training Hours (Middle Management) | hours | 36.73 | 22.33 | |
| Average Training Hours (Senior Management) | hours | 26.88 | 28.85 | |
| Average Training Hours per Employee | hours/person/year | 11.15 | 11.23 | 18.52 |
| Total Training Hours | hours | 13354 | 17270 | 28130 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Number of Customer Complaints | 63 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit |
|---|---|
| Accumulative Number of Patent Applications | pcs |
| Accumulative Number of Patents Granted | pcs |
| Number of Authorised Utility Model Patents | pcs |
| Number of Intellectual Property Rights Obtained by the Company | pcs |
| Number of Invention Patents | pcs |
| Number of New Patent Applications | pcs |
| Number of Patents Applied | pcs |
| Number of Patents Granted | pcs |
| Number of Patents Held | pcs |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | 316 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Social Investment | RMB 0’000 | 44.3 |