Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Emissions of air pollutants - Nitrogen oxide (NOx) | kg | 325.57 | 415.20 | 49 | |
Emissions of air pollutants - Particulate matter (PM) | kg | 25.10 | 32.01 | 49 | |
Emissions of air pollutants - Sulphur oxide (SOx) | kg | 0.40 | 1.09 | 49 | |
Particulate matter (PM) emissions (offline stores, office premises) | kg | 2.49 | 25.10 | 32.01 | 45 |
Vehicle diesel emissions | tCO2e | 133.00 | 43 | ||
Vehicle gasoline emissions | tCO2e | 41.66 | 43 | ||
Waste gas emissions (offline stores, office premises) | kg | 26.7 | 35.27 | 41.29 | 45 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
CO2 emission intensity | tCO2e/revenue (RMB ten thousand) | 0.0004 | 0.0010 | 49 | |
Electricity (Operations) emissions | tCO2e | 4766.68 | 43 | ||
Electricity (Vehicles) emissions | tCO2e | 1.37 | 43 | ||
Heat (Operations) emissions | tCO2e | 321.00 | 43 | ||
Other purchased goods and services (Scope 3 GHG emissions breakdown) | tCO2e | 27836.41 | 43 | ||
Scope 1 GHG emissions | tCO2e | 75.42 | 174.66 | 49 | |
Scope 1: Direct GHG emissions (JD Health International Inc., 2023) | tCO2e | 17648.96 | 47 | ||
Scope 2 GHG emissions | tCO2e | 1868.61 | 5089.05 | 49 | |
Scope 2: Indirect GHG emissions from imported energy (JD Health International Inc., 2023) | tCO2e | 15022.65 | 47 | ||
Scope 3 GHG emissions | tCO2e | 53433.52 | 132954.07 | 49 | |
Scope 3: Other significant indirect GHG emissions (JD Health International Inc., 2023) | tCO2e | 132045.07 | 47 | ||
Total GHG emissions (Scope 1) | tCO2e | 33.71 | 75.42 | 174.66 | 43 |
Total GHG emissions (Scope 1+Scope 2) | tCO2e | 1944.03 | 5263.71 | 43, 49 | |
Total GHG emissions (Scope 2) | tCO2e | 505.82 | 1868.61 | 5089.05 | 43 |
Total GHG emissions (Scope 3) | tCO2e | 53483.52 | 132954.07 | 43 | |
Total quantified GHG emissions (JD Health International Inc., 2023) | tCO2e | 132418.78 | 47 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Hazardous waste intensity | g/revenue (RMB ten thousand) | 0.008 | 0.67 | 49 | |
Total hazardous waste | tonne | 0.04 | 3.59 | 49 | |
Total hazardous waste generated (offline stores, office premises) | kg | 0.00 | 0.04 | 3.59 | 45 |
Total waste | tonne | 448.44 | 42.05 | 49 | |
Waste generated from operations - domestic waste (Scope 3 GHG emissions breakdown) | tCO2e | 7.16 | 43 | ||
Waste generated from operations - non-domestic waste (medical waste) (Scope 3 GHG emissions breakdown) | tCO2e | 2.33 | 43 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Non-hazardous waste generated (offline stores, office premises) | kg | 14027.77 | 48484.40 | 45 |
Non-hazardous waste intensity | tonne/revenue (RMB ten thousand) | 0.0001 | 0.0000072 | 49 |
Total non-hazardous waste | tonne | 448.40 | 38.45 | 49 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Comprehensive energy consumption | kg of standard coal | 494538.95 | 1208269.33 | 49 | |
Comprehensive energy consumption intensity | kg of standard coal/revenue (RMB ten thousand) | 0.11 | 0.23 | 49 | |
Diesel consumption | liter | 23213.21 | 50329.70 | 49 | |
Diesel fuel consumption | liters | 2125.99 | 18717.73 | 44 | |
Direct energy consumption | kg of standard coal | 36192.19 | 81202.48 | 44 | |
Direct energy consumption intensity | kg of standard coal/revenue (RMB ten thousand) | 0.01 | 0.02 | 44, 49 | |
Energy consumption intensity | kg of standard coal/revenue (RMB ten thousand) | 0.11 | 0.023 | 44 | |
Gasoline consumption | liter, liters | 9737.91 | 23213.21 | 18717.73 | 44, 49 |
Indirect energy consumption | kg of standard coal | 458346.76 | 1127083.85 | 44 | |
Indirect energy consumption intensity | kg of standard coal/revenue (RMB ten thousand) | 0.10 | 0.21 | 44, 49 | |
Natural gas consumption | m³ | 3318.57 | 4271.61 | 44, 49 | |
Purchased electricity | kWh | 2245758.56 | 8360590.49 | 49 | |
Purchased heat | GJ | 5344.17 | 2918.15 | 44, 49 | |
Purchased power | kWh | 825363.87 | 2245758.56 | 8360590.49 | 44 |
Total direct energy consumption | kg of standard coal | 36129.19 | 81202.48 | 49 | |
Total energy consumption | kg of standard coal | 494538.95 | 1208286.33 | 44 | |
Total indirect energy consumption | kg of standard coal | 458346.76 | 1127083.85 | 49 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total water consumption | Tons, tonne | 6562.64 | 17416.91 | 46375.62 | 44, 49 |
Wastewater emissions (offline stores, office premises) | ton | 0.16 | 0.40 | 45 | |
Water consumption intensity | Tons/revenue (RMB ten thousand), tonne/revenue (RMB ten thousand) | 0.004 | 0.009 | 44, 49 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Intensity of packaging materials | kg/revenue (RMB ten thousand) | 4.88 | 9.38 | 49 |
Packaging density (kg/Revenue RMB ten thousand) | kg/Revenue (RMB ten thousand) | 4.28 | 9.38 | 45 |
Total packaging materials | tonne | 20022.25 | 50217.59 | 49 |
Total packaging used for finished products | tons | 20002.25 | 50217.59 | 45 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Beijing offices use of carbon-neutral printing paper | % | 100 | 45 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Employment - Average recruitment cost | RMB/person | 2264 | 3317 | 50 |
Employment - Percentage of vacancies | % | 6.64 | 11.3 | 50 |
Full-time employees by age group - employees aged 29 and below | person | 738 | 978 | 49 |
Full-time employees by age group - employees aged 50 and above | person | 30 | 48 | 49 |
Full-time employees by age group - employees aged between 30 and 49 | person | 1730 | 2092 | 49 |
Full-time employees by ethnicity - Ethnic Han employees | person | 2337 | 2937 | 50 |
Full-time employees by ethnicity - Minority employees | person | 157 | 178 | 50 |
Full-time employees by ethnicity - Total employees with disabilities | person | 44 | 43 | 50 |
Full-time employees by gender - female | person | 1792 | 1819 | 49 |
Full-time employees by gender - male | person | 1513 | 1299 | 49 |
Full-time employees by gender - other | person | 15 | 18 | 49 |
Full-time employees by geographical region - employees in China's Hong Kong, Macao and Taiwan regions | person | 1 | 49 | |
Full-time employees by geographical region - employees in Chinese mainland | person | 2498 | 3117 | 49 |
Full-time employees by geographical region - percentage of employees in China's Hong Kong, Macao and Taiwan regions | % | 0.03 | 49 | |
Full-time employees by geographical region - percentage of employees in Chinese mainland | % | 100 | 99.97 | 49 |
Full-time employees by nationality - Chinese | person | 2944 | 3115 | 49 |
Full-time employees by nationality - Foreigner | person | 4 | 3 | 49 |
Full-time employees by rank - general employees | person | 2337 | 2919 | 49 |
Full-time employees by rank - junior management | person | 10 | 32 | 49 |
Full-time employees by rank - middle management | person | 86 | 149 | 49 |
New employees and breakdown - Employees aged 29 and below | person | 217 | 373 | 50 |
New employees and breakdown - Employees aged 50 and above | person | 2 | 26 | 50 |
New employees and breakdown - Employees aged between 30 and 49 | person | 346 | 739 | 50 |
New employees and breakdown - Employees from ethnic minorities | person | 37 | 65 | 50 |
New employees and breakdown - Employees with Chinese nationality | person | 564 | 1137 | 50 |
New employees and breakdown - Ethnic Han employees | person | 527 | 1073 | 50 |
New employees and breakdown - Female employees | person | 360 | 736 | 50 |
New employees and breakdown - Foreign employees | person | 1 | 1 | 50 |
New employees and breakdown - Male employees | person | 205 | 402 | 50 |
New employees and breakdown - Total new employees | person | 565 | 1138 | 50 |
Percentage of female senior management | % | 40 | 44.4 | 49 |
Total full-time employees | person | 2675 | 3118 | 49 |
Total part-time employees | person | 155 | 215 | 49 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Employee turnover - Total staff turnover rate | % | 10.26 | 10.04 | 50 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Employee health and safety - LTIFR of employees per million working hours | per million working hours | 0.602 | 0.805 | 50 |
Lost days due to work injury.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Employee health and safety - Working days lost due to work injury | day | 578.5 | 84 | 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Employee development and training - Percentage of trained employees by gender - Female employees | % | 100 | 100 | 50 |
Employee development and training - Percentage of trained employees by gender - Male employees | % | 100 | 100 | 50 |
Employee development and training - Percentage of trained employees by rank - General employees | % | 100 | 100 | 50 |
Employee development and training - Percentage of trained employees by rank - Junior managers | % | 100 | 100 | 50 |
Employee development and training - Percentage of trained employees by rank - Middle managers | % | 100 | 100 | 50 |
Employee development and training - Percentage of trained employees by rank - Senior managers | % | 100 | 100 | 50 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Employee development and training - Average training hours per employee by gender - Female employees | hour | 32.94 | 27.37 | 50 |
Employee development and training - Average training hours per employee by gender - Male employees | hour | 27.88 | 19.04 | 50 |
Employee development and training - Average training hours per employee by rank - General employees | hour | 30.47 | 23.20 | 50 |
Employee development and training - Average training hours per employee by rank - Junior managers | hour | 36.76 | 22.13 | 50 |
Employee development and training - Average training hours per employee by rank - Middle managers | hour | 37.03 | 40.41 | 50 |
Employee development and training - Average training hours per employee by rank - Senior managers | hour | 21.85 | 27.74 | 50 |
Number of suppliers by geographical region.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Supply Chain Management - Number of suppliers | 4839 | 4179 | 50 | |
Supply Chain Management - Number of suppliers in Chinese mainland | 4152 | 3864 | 50 | |
Supply Chain Management - Number of suppliers overseas or in Hong Kong, Macao and Taiwan | 687 | 315 | 50 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Supply Chain Management - Percentage of new suppliers screened by environmental or social criteria | % | 70 | 50 | |
Upstream transportation and distribution-Procurement of JD logistics transportation and distribution services (Scope 3 GHG emissions breakdown) | tCO2e | 127.05 | 43 | |
Upstream transportation and distribution-Procurement of external services (Scope 3 GHG emissions breakdown) | tCO2e | 1.12 | 43 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Purchased goods and services - Self-use goods (GHG emissions intensity) | tCO2e/revenue (RMB ten thousand) | 0.0004 | 0.0010 | 43 |
Purchased goods and services - Self-use goods (Scope 3 GHG emissions breakdown) | tCO2e | 103.90 | 43 | |
Supply Chain Management - Number of suppliers conducting environmental or social impact assessment | 2884 | 50 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Product quality and safety - Number of external audits | 98 | 44 | 50 | |
Product quality and safety - Number of internal audits | 469 | 100 | 50 | |
Product quality and safety - Number of training participants for direct-sales suppliers | person-times | 17500 | 2000+ | 50 |
Product quality and safety - Number of training sessions for POP merchants | person-times | 30000 | 3000+ | 50 |
Product quality and safety - Number of training sessions for direct-sales suppliers | 23 | 22 | 50 | |
Product quality and safety - Total number of training sessions on responsible marketing | / | 12 | 50 | |
Product quality and safety - Total training hour for POP merchants | hour | 30 | 50 | |
Product quality and safety - Total training hour for direct-sales suppliers | hour | 46 | 50 | |
Product quality and safety - Training coverage for POP merchants | % | 60 | 60 | 50 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | Report Pages |
---|---|---|---|---|
Information security management - Coverage of training on information security | % | 100 | 100 | 50 |
Information security management - Number of complaints about privacy infringement | / | 50 | ||
Information security management - Number of training sessions on information security | session | / | 44 | 50 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | kg | 2.49 | 25.1 | 32.01 |
NOâ‚“ Emissions | kg | 325.57 | 415.2 | |
SOâ‚“ Emissions | kg | 0.4 | 1.09 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tCO2e | 33.71 | 75.42 | 174.66 |
Indirect Energy Emissions (Scope 2) | tCO2e | 505.82 | 1868.61 | 5089.05 |
Scope 3 GHG Emissions (Employee Commuting) | tCO2e | 127.05 | ||
Scope 3 GHG Emissions (Purchased Goods/Services) | tCO2e | 27836.41 | ||
Scope 3 GHG Emissions (Upstream Transportation and Distribution) | tCO2e | 104871.21 | ||
Scope 3 GHG Emissions (Waste Generated in Operations) | tCO2e | 9.48 | ||
Total GHG Emissions Intensity (By Revenue) | tCO2e/revenue (RMB ten thousand) | 0.0004 | 0.001 | |
Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 53433.52 | 132954.07 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Total Hazardous Waste | tonne | 0.04 | 3.59 |
Total Hazardous Waste Intensity (By Revenue) | g/revenue (RMB ten thousand) | 0.008 | 0.67 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Total Non-Hazardous Waste Intensity (By Revenue) | tonne/revenue (RMB ten thousand) | 0.0001 | 0.0000072 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Comprehensive Energy Consumption Intensity (By Revenue) | kg of standard coal/revenue (RMB ten thousand) | 0.11 | 0.23 | |
Diesel Fuel Consumption | liters | 2125.99 | 18717.73 | |
Direct Energy Intensity (By Revenue) | kg of standard coal/revenue (RMB ten thousand) | 0.01 | 0.02 | |
Energy Consumption Intensity (By Revenue) | kg of standard coal/revenue (RMB ten thousand) | 0.11 | 0.023 | |
Gasoline Consumption | liters | 9737.91 | 23213.21 | 50329.7 |
Indirect Energy Intensity (By Revenue) | kg of standard coal/revenue (RMB ten thousand) | 0.1 | 0.21 | |
Natural Gas Consumption | m³ | 3318.57 | 4271.61 | |
Purchased Electricity | kWh | 825363.87 | 2245758.56 | 8360590.49 |
Purchased Heating | GJ | 5344.17 | 2918.15 | |
Total Direct Energy Consumption | kg of standard coal | 36192.19 | 81202.48 | |
Total Energy Consumption | kg of standard coal | 494538.95 | 1208269.33 | |
Total Indirect Energy Consumption | kg of standard coal | 458346.76 | 1127083.85 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Total Wastewater Discharge | ton | 0.16 | 0.4 | |
Water Consumption | ton | 6562.64 | 17416.91 | 46375.82 |
Water Consumption Intensity (By Revenue) | ton/revenue (RMB ten thousand) | 0.004 | 0.009 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Packaging Material Intensity (By Revenue) | kg/revenue (RMB ten thousand) | 4.88 | 9.38 |
Packaging Materials Consumed | tonne | 20022.25 | 50217.59 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Number of Employees Aged 30-50 | person | 1730 | 2092 |
Number of Employees Aged Above 50 | person | 30 | 48 |
Number of Employees Aged Below 30 | person | 738 | 978 |
Number of Employees in Hong Kong | person | 1 | |
Number of Employees in Mainland China | person | 2498 | 3117 |
Number of Female Employees | person | 1792 | 1819 |
Number of Full-time Employees | person | 2675 | 3118 |
Number of Full-time Employees (Female) | person | 1792 | 1819 |
Number of Full-time Employees (Male) | person | 1513 | 1299 |
Number of General Employees | person | 2337 | 2919 |
Number of Junior Management Employees | person | 10 | 32 |
Number of Male Employees | person | 1513 | 1299 |
Number of Middle Management Employees | person | 86 | 149 |
Number of New Employees | person | 565 | 1138 |
Number of New Employees (Above 50) | person | 2 | 26 |
Number of New Employees (Aged 30-50) | person | 346 | 739 |
Number of New Employees (Aged Below 30) | person | 217 | 373 |
Number of New Employees (Female) | person | 360 | 736 |
Number of New Employees (Male) | person | 205 | 402 |
Number of Non-binary Employees | person | 15 | 18 |
Number of Part-time Employees | person | 155 | 215 |
Number of Total Employees | person | 2675 | 3118 |
Percentage of Employees Aged 30-50 | % | 64.68 | 67.12 |
Percentage of Employees Aged Above 50 | % | 1.12 | 1.54 |
Percentage of Employees Aged Below 30 | % | 27.59 | 31.37 |
Percentage of Employees in Hong Kong | % | 0.03 | |
Percentage of Employees in Mainland China | % | 100 | 99.97 |
Percentage of Female Employees | % | 66.99 | 58.36 |
Percentage of Full-time Employees | % | 94.52 | 93.56 |
Percentage of Male Employees | % | 56.58 | 41.66 |
Percentage of New Employees | % | 21.13 | 36.51 |
Percentage of Non-binary Employees | % | 0.56 | 0.58 |
Percentage of Part-time Employees | % | 5.48 | 6.44 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Turnover Rate of Total Employees | % | 10.26 | 10.04 |
Lost days due to work injury.
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Lost Days Due to Work-related Injuries | day | 578.5 | 84 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 |
Percentage of Trained Female Employees | % | 100 | 100 |
Percentage of Trained General Employees | % | 100 | 100 |
Percentage of Trained Junior Managers | % | 100 | 100 |
Percentage of Trained Male Employees | % | 100 | 100 |
Percentage of Trained Middle Management | % | 100 | 100 |
Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Average Training Hours (Female) | hour | 32.94 | 27.37 |
Average Training Hours (General Employees) | hour | 30.47 | 23.2 |
Average Training Hours (Male) | hour | 27.88 | 19.04 |
Average Training Hours (Middle Management) | hour | 37.03 | 40.41 |
Average Training Hours (Senior Management) | hour | 21.85 | 27.74 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Number of Suppliers in Mainland China | 4152 | 3864 | |
Number of Total Suppliers | 4839 | 4179 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Standard Indicator | Unit | 2022 |
---|---|---|
Number of Suppliers Participated in Sustainability Risk Assessment | 2884 |
Description of quality assurance process and recall procedures.
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Number of Training Employees on Quality and Safety | person-times | 17500 | 2000 |
Number of Training Sessions on Quality and Safety | 23 | 22 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Employee Coverage of Data Security Training | % | 100 | 100 |