Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxides emissions (kg) | kg | 1157.75 | 1341.45 | 58 |
| Particulate matter emissions (kg) | kg | 124.37 | 123.77 | 58 |
| Shop average nitrogen oxides emissions (kg/shop) | kg/shop | 24.63 | 25.8 | 58 |
| Shop average particulate matter emissions (kg/shop) | kg/shop | 2.65 | 2.38 | 58 |
| Shop average sulfide emissions (kg/shop) | kg/shop | 1.39 | 1.19 | 58 |
| Sulfide emissions (kg) | kg | 65.48 | 61.96 | 58 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Carbon dioxide equivalent (scope I) [tonne] | tonne | 12994.77 | 7441.92 | 61 |
| Carbon dioxide equivalent (scope II) [tonne] | tonne | 16082.6 | 13034.98 | 61 |
| Shop average carbon dioxide equivalent (scope I) [tonne/shop] | tonne/shop | 276.48 | 143.11 | 61 |
| Shop average carbon dioxide equivalent (scope II) [tonne/shop] | tonne/shop | 342.18 | 250.67 | 61 |
| Shop average carbon dioxide equivalent (total) [tonne/shop] | tonne/shop | 618.67 | 393.79 | 61 |
| Total carbon dioxide equivalent [tonne] | tonne | 29077.37 | 20476.9 | 61 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Store average hazardous waste emission intensity | tonnes/store | 21.72 | 29.51 | 57 |
| Total hazardous waste generated | tonnes | 1020.9 | 1534.76 | 57 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Store average non-hazardous waste emission intensity | tonnes/store | 4.91 | 57 |
| Total non-hazardous waste generated | tonnes | 260.26 | 57 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average electricity consumption per store | 10'000 kWh/store | 63.11 | 53.35 | 51 |
| Average liquefied gas consumption per store | 10'000 liters/store | 66.13 | 26.63 | 51 |
| Average natural gas (for canteen) consumption per store | 10'000 m³/store | 1.24 | 0.74 | 51 |
| Average natural gas (for heating) consumption per store | 10'000 m³/store | 6.3 | 4.7 | 51 |
| Diesel oil — paint room | 10'000 liters | / | 0.47 | 51 |
| Diesel oil — vehicles | 10'000 liters | 0.68 | 1.94 | 51 |
| Electricity consumption (Group) | 10'000 kWh | 2919.49 | 2774.24 | 51 |
| Gasoline | 10'000 liters | 61.37 | 134.16 | 51 |
| Liquefied gas | 10'000 liters | 595.28 | 213.07 | 51 |
| Natural gas (for canteen) | 10'000 m³ | 6.22 | 4.45 | 51 |
| Natural gas (for heating) | 10'000 m³ | 25.2 | 18.88 | 51 |
| Unit energy consumption of diesel-powered vehicles | liters/100 km | 9.9 | 10.34 | 51 |
| Unit energy consumption of gasoline-powered vehicles | liters/100 km | 11.73 | 10.76 | 51 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee age composition - Aged 50 and above | 2.0% | 3.4% | 38 | |
| Employee age composition - Aged below 30 | 43.0% | 38.2% | 38 | |
| Employee age composition - Aged between 30 (inclusive) and 39 | 45.0% | 47.2% | 38 | |
| Employee age composition - Aged between 40 (inclusive) and 49 | 10.0% | 11.2% | 38 | |
| Employee gender composition - Female | 39.0% | 39.3% | 38 | |
| Employee gender composition - Male | 61.0% | 60.7% | 38 | |
| Employee geographical composition - Chinese mainland | 99.9% | 99.9% | 38 | |
| Employee geographical composition - Hong Kong | 0.1% | 0.1% | 38 | |
| Number of Group's investee enterprises with staff canteens | 74 | 38 | ||
| Number of basic-level management employees | 656 | 623 | 36 | |
| Number of employees 30 to 39 years old (including 30 years old) | persons | 3446 | 3068 | 37 |
| Number of employees 40 to 49 years old (including 40 years old) | persons | 1038 | 1067 | 37 |
| Number of employees 50 years and above | persons | 233 | 267 | 37 |
| Number of employees below 30 years old | persons | 2464 | 2267 | 37 |
| Number of employees in Central region | persons | 2474 | 2418 | 37 |
| Number of employees in North region | persons | 1573 | 1369 | 37 |
| Number of employees in Others [Hong Kong] | persons | 2 | 1 | 37 |
| Number of employees in South region | persons | 3132 | 2881 | 37 |
| Number of female employees | Person | 2829 | 2642 | 35 |
| Number of full-time employees | 7017 | 6462 | 36 | |
| Number of general employees | 6482 | 6005 | 36 | |
| Number of male employees | Person | 4352 | 4027 | 35 |
| Number of middle management employees | 31 | 30 | 36 | |
| Number of new employees by on-campus recruitment | Person | 288 | 176 | 35 |
| Number of new employees by social recruitment | Person | 2393 | 2090 | 35 |
| Number of part-time (intern) employees | 164 | 207 | 36 | |
| Number of senior management employees | 12 | 11 | 36 | |
| Percentage of vacant positions filled by internal candidates | 49% | 35 | ||
| Ratio of basic-level management employees | 9.14% | 9.34% | 36 | |
| Ratio of employees 30 to 39 years old (including 30 years old) | percent | 48% | 46% | 37 |
| Ratio of employees 40 to 49 years old (including 40 years old) | percent | 14% | 16% | 37 |
| Ratio of employees 50 years and above | percent | 3% | 4% | 37 |
| Ratio of employees below 30 years old | percent | 34% | 34% | 37 |
| Ratio of employees in Central region | percent | 34% | 36% | 37 |
| Ratio of employees in North region | percent | 22% | 21% | 37 |
| Ratio of employees in Others [Hong Kong] | percent | 0.03% | 0.01% | 37 |
| Ratio of employees in South region | percent | 44% | 43% | 37 |
| Ratio of female employees | 39% | 40% | 35 | |
| Ratio of full-time employees | 98% | 97% | 36 | |
| Ratio of general employees | 90.27% | 90.04% | 36 | |
| Ratio of male employees | 61% | 60% | 35 | |
| Ratio of middle management employees | 0.43% | 0.45% | 36 | |
| Ratio of part-time (intern) employees | 2% | 3% | 36 | |
| Ratio of senior management employees | 0.17% | 0.16% | 36 | |
| Recruitment expenses | million RMB | 1.61 | 35 | |
| Total number of employees | Person | 7181 | 6669 | 35 |
| Total number of new employees | Person | 2791 | 2266 | 35 |
| Total number of new employees (female) | Person | 1069 | 886 | 35 |
| Total number of vacant positions | 81 | 35 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of work-related deaths (Person) | Person | 1 | 48 |
| Percentage of work-related deaths | % | 0.01 | 48 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of live broadcast skills training sessions organised | sessions | 8 | 33 | |
| Percentage of employees trained (female) | % | 48 | 42 | 42 |
| Percentage of employees trained (male) | % | 52 | 58 | 42 |
| Percentage of employees trained by type of position - After-sales | 37% | 46% | 43 | |
| Percentage of employees trained by type of position - Others | 29% | 28% | 43 | |
| Percentage of employees trained by type of position - Sales | 34% | 26% | 43 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of training hours per capita by gender - Female | Hour/year | 13.3 | 14.28 | 43 |
| Number of training hours per capita by gender - Male | Hour/year | 15.26 | 19.72 | 43 |
| Total hours of live broadcasts | hours | 31400 | 33 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of dealership stores participating in May Day Car Purchase Festival | stores | 75 | 33 |
| Total number of Group's investee enterprises | 81 | 38 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Marketing budget directly allocated to sellers as percentage of sales | % | 0.5–1 | 33 |
| Number of live car broadcasts held in stores | broadcasts | 32000 | 33 |
| Number of short video works released | videos | 77000 | 33 |
| Target achievement rate during May Day Car Purchase Festival | % | 151 | 33 |
| Total number of fans of media accounts | fans | 2360000 | 33 |
| Total viewers of live broadcasts | viewers | 57260000 | 33 |
| Viewership of short video works | times | 400000000 | 33 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of orders realized during May Day Car Purchase Festival | orders | 1515 | 33 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of new media accounts opened on new media platforms | accounts | 300 | 33 |
| Number of new media platforms used (Douyin, Xiaohongshu, Video Accounts, Official Accounts, Bilibili) | platforms | 5 | 33 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of awards won for new media marketing | awards | 115 | 33 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 124.37 | 123.77 |
| NOₓ Emissions | kg | 1157.75 | 1341.45 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne | 12994.77 | 7441.92 |
| Indirect Energy Emissions (Scope 2) | tonne | 16082.6 | 13034.98 |
| Total GHG Emissions | tonne | 29077.37 | 20476.9 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 1020.9 | 1534.76 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 260.26 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Diesel Fuel Consumption | liters | 6800 | 24100 |
| Gasoline Consumption | liters | 613700 | 1341600 |
| LPG Consumption | liters | 595280 | 213070 |
| Natural Gas Consumption | m³ | 315000 | 234300 |
| Purchased Electricity | kWh | 29194900 | 27742400 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | persons | 4484 | 4135 |
| Number of Employees Aged Above 50 | persons | 233 | 267 |
| Number of Employees Aged Below 30 | persons | 2464 | 2267 |
| Number of Employees in Hong Kong | persons | 2 | 1 |
| Number of Employees in Mainland China | persons | 7179 | 6668 |
| Number of Female Employees | Person | 2829 | 2642 |
| Number of Full-time Employees | 7017 | 6462 | |
| Number of General Employees | 6482 | 6005 | |
| Number of Junior Management Employees | 656 | 623 | |
| Number of Male Employees | Person | 4352 | 4027 |
| Number of Middle Management Employees | 31 | 30 | |
| Number of New Employees | Person | 2791 | 2266 |
| Number of New Employees (Female) | Person | 1069 | 886 |
| Number of New Employees (On-campus Recruitment) | Person | 288 | 176 |
| Number of New Employees (Social Recruitment) | Person | 2393 | 2090 |
| Number of Part-time Employees | 164 | 207 | |
| Number of Senior Management Employees | 12 | 11 | |
| Number of Total Employees | Person | 7181 | 6669 |
| Percentage of Employees Aged 30-50 | percent | 62 | 62 |
| Percentage of Employees Aged Above 50 | percent | 3 | 4 |
| Percentage of Employees Aged Below 30 | percent | 34 | 34 |
| Percentage of Employees in Hong Kong | percent | 0.03 | 0.01 |
| Percentage of Employees in Mainland China | percent | 99.9 | 99.9 |
| Percentage of Female Employees | percent | 39 | 40 |
| Percentage of Full-time Employees | percent | 98 | 97 |
| Percentage of General Employees | percent | 90.27 | 90.04 |
| Percentage of Junior Management Employees | percent | 9.14 | 9.34 |
| Percentage of Male Employees | percent | 61 | 60 |
| Percentage of Middle Management Employees | percent | 0.43 | 0.45 |
| Percentage of Part-time Employees | percent | 2 | 3 |
| Percentage of Senior Management Employees | percent | 0.17 | 0.16 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Total Employees | % |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Work-related Fatalities | Person | 1 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 48 | 42 |
| Percentage of Trained Male Employees | % | 52 | 58 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | Hour/year | 13.3 | 14.28 |
| Average Training Hours (Male) | Hour/year | 15.26 | 19.72 |
| Total Training Hours | hours |