2023 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| GHG emission intensity | tCO2e/number of employees | 0.39 | 73 |
| Greenhouse gas emission intensity | Tons of CO₂ equivalent/number of employees | 0.39 | 33 |
| Indirect emissions (Scope 2) | Tons of CO₂ equivalent, tCO2e | 667.07 | 33, 73 |
| Total GHG emissions (Scope 1 + Scope 2) | tCO2e | 667.07 | 73 |
| Total greenhouse gas emissions (Scope 1+Scope 2) | Tons of CO₂ equivalent | 667.07 | 33 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Hazardous waste discharge intensity | Kilogram/number of employees | 0.007 | 73 |
| Production of toner and ink cartridges in Edianyun | Cartridge | 34 | 38 |
| Total amount of toner and ink cartridges | Kilogram | 12 | 73 |
| Total hazardous wastes | Kilogram | 12 | 73 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Non-hazardous waste discharge intensity | Ton/number of employees | N/A | 73 |
| Number of discarded batteries that are recycled in Edianyun | Battery | 41419 | 38 |
| Remanufactured devices | devices | 840370 | 12 |
| Total non-hazardous wastes | Ton | N/A | 73 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Annual greenhouse gas emissions reduced | tons of CO2 equivalent | 67000 | 12 |
| Cars taken off the road for a year (equivalent emissions reduction) | cars | 24800 | 12 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total discarded batteries that are recycled | Battery | 41419 | 73 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Energy consumption intensity | MWh/number of employees | 0.88 | 73 |
| Purchased electricity | MWh | 431.98 | 73 |
| Purchased heating power | MWh | 1077.13 | 73 |
| Total energy consumption | MWh | 1509.11 | 73 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total water consumption | Ton | 1050 | 73 |
| Water consumption in Edianyun | Ton | 1050 | 38 |
| Water consumption intensity | Ton/number of employees | 0.61 | 73 |
| Water consumption intensity in Edianyun | Ton/number of employees | 0.61 | 38 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total packaging materials used for finished goods | Ton | N/A | 73 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| On-service devices | devices | 1204876 | 12 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Customers in central and western regions (percentage of total) | 30% | 12 | |
| Employees by age - 31-49 | Person | 448 | 74 |
| Employees by age - ≤30 | Person | 1256 | 74 |
| Employees by age - ≥50 | Person | 7 | 74 |
| Employees by education - Bachelor | Person | 1041 | 74 |
| Employees by education - Below bachelor's degree | Person | 610 | 74 |
| Employees by education - Doctor | Person | 2 | 74 |
| Employees by education - Master | Person | 58 | 74 |
| Employees by gender - Female | Person | 537 | 74 |
| Employees by gender - Male | Person | 1174 | 74 |
| Employees by level - Management | Person | 73 | 74 |
| Employees by level - Non-management | Person | 1638 | 74 |
| Employees by region - Chinese mainland | Person | 1708 | 74 |
| Employees by region - Hong Kong, Macao and Taiwan regions of China | Person | 1 | 74 |
| Employees by region - Other countries and regions | Person | 2 | 74 |
| Total employees | Person | 1711 | 74 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total number of employees who left | Person | 692 | 74 |
| Turnover rate | % | 33 | 74 |
| Turnover rate by age - 31-49 | % | 6.63 | 74 |
| Turnover rate by age - ≤30 | % | 26.51 | 74 |
| Turnover rate by gender - Female | % | 9.96 | 74 |
| Turnover rate by gender - Male | % | 23.18 | 74 |
| Turnover rate by region - China mainland | % | 33 | 74 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Accidents of work injury | Accident | 1 | 75 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Lost working days due to work injury | Day | 15 | 75 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Coverage of employees receiving physical examination | % | 100 | 75 |
| Investment in safe production | RMB'0000 | 500 | 75 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of employees receiving training on business ethics | Person | 1700 | 76 |
| Percentage of trained employees | % | 100 | 75 |
| Percentage of trained employees by gender: Female | % | 100 | 75 |
| Percentage of trained employees by gender: Male | % | 100 | 75 |
| Percentage of trained employees by level: General employees | % | 100 | 75 |
| Percentage of trained employees by level: Middle managers | % | 100 | 75 |
| Percentage of trained employees by level: Senior managers | % | 100 | 75 |
| Total employees trained | Person | 2088 | 75 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average employee training hours per person | hours/person | 40 | 12 |
| Average hours of training on safety | Hour | 1 | 75 |
| Average training hours | Hour | 40 | 75 |
| Average training hours by gender: Female | Hour | 40 | 75 |
| Average training hours by gender: Male | Hour | 40 | 75 |
| Average training hours by level: General employees | Hour | 40 | 75 |
| Average training hours by level: Middle managers | Hour | 40 | 75 |
| Average training hours by level: Senior managers | Hour | 40 | 75 |
| Total employee training hours | hours | 83520 | 12 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of suppliers in China | Supplier | 204 | 75 |
| Total suppliers | Supplier | 204 | 75 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Customer satisfaction | % | 99.66 | 76 |
| Customer satisfaction rate | 99.66% | 12 | |
| Service complaints solved rate | % | 98.2 | 76 |
| Total complaints on products and services | Complaint | 118 | 76 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of annual patents newly applied | Patent | 9 | 76 |
| Number of copyrights | Copyright | 27 | 76 |
| Number of patents | Patent | 132 | 76 |
| Number of trademarks and work registration rights | Trademark | 37 | 76 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Keyboard yield rate (self-developed inspection robot) | 99.9% | 12 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average hours of directors receiving training on business ethics | Hour | 2 | 76 |
| Average hours of employees receiving compliance training | Hour | 4 | 76 |
| Average hours of employees receiving training on business ethics | Hour | 1 | 76 |
| Number of directors receiving training on business ethics | Person | 7 | 76 |
| Number of employees receiving compliance training | Person | 1100 | 76 |
| Proportion of independent non-executive directors | % | 57.1 | 76 |
| Proportion of independent non-executive directors on the Board | 57% | 12 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee volunteer activities (number of times) | times | 258 | 12 |
| Green financing secured | million | 110 | 12 |
| Investments in communities | RMB | N/A | 76 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee volunteer activities (total hours) | hours | 369 | 12 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Indirect Energy Emissions (Scope 2) | tCO2e | 667.07 |
| Total GHG Emissions | tCO2e | 667.07 |
| Total GHG Emissions Intensity (By Employee) | tCO2e/number of employees | 0.39 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Hazardous Waste | Kilogram | 12 |
| Total Hazardous Waste Intensity (By Employee) | Kilogram/number of employees | 0.007 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | Battery | 41419 |
| Non-Hazardous Waste Reused | devices | 840370 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tons of CO2 equivalent | 67000 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Energy Consumption Intensity (By Employee) | MWh/number of employees | 0.88 |
| Purchased Electricity | MWh | 431.98 |
| Purchased Heating | MWh | 1077.13 |
| Total Energy Consumption | MWh | 1509.11 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Water Consumption | Ton | 1050 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Packaging Materials Consumed | Ton | None |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Bachelor's Degree Employees | Person | 1041 |
| Number of Below Junior College Employees | Person | 610 |
| Number of Doctoral Degree Employees | Person | 2 |
| Number of Employees Aged 30-50 | Person | 448 |
| Number of Employees Aged Above 50 | Person | 7 |
| Number of Employees Aged Below 30 | Person | 1256 |
| Number of Employees in Hong Kong | Person | 1 |
| Number of Employees in Mainland China | Person | 1708 |
| Number of Employees in Overseas | Person | 2 |
| Number of Female Employees | Person | 537 |
| Number of Male Employees | Person | 1174 |
| Number of Master's Degree Employees | Person | 58 |
| Number of Total Employees | Person | 1711 |
| Percentage of Bachelor's Degree Employees | % | 60.8 |
| Percentage of Below Junior College Employees | % | 35.7 |
| Percentage of Doctoral Degree Employees | % | 0.1 |
| Percentage of Employees Aged 30-50 | % | 26 |
| Percentage of Employees Aged Above 50 | % | 1 |
| Percentage of Employees Aged Below 30 | % | 73 |
| Percentage of Female Employees | % | 31.39 |
| Percentage of Male Employees | % | 68.61 |
| Percentage of Master's Degree Employees | % | 3.4 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 6.63 |
| Turnover Rate of Employees Aged Below 30 | % | 26.51 |
| Turnover Rate of Employees in Mainland China | % | 33 |
| Turnover Rate of Female Employees | % | 9.96 |
| Turnover Rate of Male Employees | % | 23.18 |
| Turnover Rate of Total Employees | % | 33 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 15 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Health Check Coverage for Employees | % | 100 |
| Investment in Work Safety | RMB'0000 | 500 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | hours | 40 |
| Average Training Hours (General Employees) | hours | 40 |
| Average Training Hours (Male) | hours | 40 |
| Average Training Hours (Middle Management) | hours | 40 |
| Average Training Hours (Senior Management) | hours | 40 |
| Average Training Hours per Employee | hours/person | 40 |
| Total Training Hours | hours | 83520 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers in Mainland China | Supplier | 204 |
| Number of Total Suppliers | Supplier | 204 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Complaints Handling Rate | % | 98.2 |
| Number of Products and Service Related Complaints | Complaint | 118 |
| Total Number of Customer Complaints | Complaint | 118 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Patents Applied | Patent | 9 |
| Number of Patents Held | Patent | 132 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Anti-corruption Training Hours for Directors and Management | Hour | 2 |
| Average Anti-corruption Training Hours for General Employees | Hour | 1 |
| Number of Directors and Management Attendance for Anti-corruption Training | Person | 7 |
| Number of General Employees Attendance for Anti-corruption Training | Person | 1100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Volunteer Service Hours | hours | 369 |