2023 Environmental, Social and Governance Report

Year: 2023
Published: 2024-04-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 2023 Report Pages
Clean heat supply waste water emissions Tonne 68236 52576 46
Nitrogen Oxides (NOx) emissions Tonne 394.11 172.3 46
Nitrogen Oxides (NOₓ) discharge of atmospheric pollutants and non-hazardous solid waste of clean heat supply business Tonne 393.8 172 32
Nitrogen Oxides (NOₓ) vehicle atmospheric pollutant emission Kilogram 305.5 303.98 32
Particulate matter (PM) emissions Kilogram 24.8 24.86 46
Particulate matter (PM) vehicle atmospheric pollutant emission Kilogram 24.8 24.86 32
Sulfur Oxides (SOx) emissions Tonne 136.4 63 46
Sulfur Oxides (SO₂) discharge of atmospheric pollutants and non-hazardous solid waste of clean heat supply business Tonne 136.4 63 32
Sulfur Oxides (SO₂) vehicle atmospheric pollutant emission Kilogram 3.55 3.42 32
Total LPG emissions Tonne carbon dioxide equivalent (CO2e) 638 46
Total coal emission Tonne carbon dioxide equivalent (CO2e) 680400 276653.57 46
Total photovoltaic power plants waste water emissions Tonne 4787.8 4929.5 46
Total purchased hot water emissions Tonne carbon dioxide equivalent (CO2e) 440157.15 312373.77 46
Total vehicle diesel emissions Tonne carbon dioxide equivalent (CO2e) 1002.52 406.78 46
Total vehicle gasoline emissions Tonne carbon dioxide equivalent (CO2e) 546.62 420.96 46
Wind power plants waste water emissions Tonne 1352 1376.7 46

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Carbon dioxide emission intensity Tonne carbon dioxide equivalent (CO2e) / Revenue (HKD million) 254.07 153.19 46
Coal (Scope 1) Tonne carbon dioxide equivalent (CO2e) 680400 276653.57 26
Cumulative carbon dioxide emissions reduced million tonnes 4.9 18
Diesel (Scope 1) Tonne carbon dioxide equivalent (CO2e) 1002.52 406.78 26
Electricity (Scope 2) Tonne carbon dioxide equivalent (CO2e) 117971.64 80863.6 26
GHG emissions (Scope 1) Tonne carbon dioxide equivalent (CO2e) 787388.43 367057.53 26
GHG emissions (Scope 1+2) Tonne carbon dioxide equivalent (CO2e) 1345535.24 760294.9 26
GHG emissions (Scope 1+2) intensity Tonne carbon dioxide equivalent (CO2e) / Revenue (HKD million) 254.07 153.19 26
GHG emissions (Scope 2) Tonne carbon dioxide equivalent (CO2e) 558148.61 393237.37 26
Gasoline (Scope 1) Tonne carbon dioxide equivalent (CO2e) 546.62 420.96 26
LPG (Scope 1) Tonne carbon dioxide equivalent (CO2e) 638 26
Natural gas (Scope 1) Tonne carbon dioxide equivalent (CO2e) 104801 89576.22 26
Purchased hot water (Scope 2) Tonne carbon dioxide equivalent (CO2e) 440175.17 312373.77 26
Total GHG emissions Tonne carbon dioxide equivalent (CO2e) 1345535.24 760294.9 46
Total GHG emissions (Scope 1) Tonne carbon dioxide equivalent (CO2e) 787388.43 387657.53 46
Total GHG emissions (Scope 2) Tonne carbon dioxide equivalent (CO2e) 558146.81 393237.37 46
Total natural gas emissions Tonne carbon dioxide equivalent (CO2e) 104801 89576.22 46
Total purchased electricity emissions Tonne carbon dioxide equivalent (CO2e) 117971.64 80883.6 46

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Hazardous waste intensity Kilogram / Revenue (HKD million) 0.03 0.04 46
Total hazardous waste Kilogram 165 204 46
Used ink cartridges Kilogram 106 315 46
Used lead-acid battery Kilogram 6 4 46
Used light bulbs/tubes Kilogram 53 65 46

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Boiler slags (Total non-hazardous waste) Tonne 51888 31332 47
Boiler slags discharge of atmospheric pollutants and non-hazardous solid waste of clean heat supply business Tonne 51888 31332 32
Coal ashes (Total non-hazardous waste) Tonne 18874 27300 47
Coal ashes discharge of atmospheric pollutants and non-hazardous solid waste of clean heat supply business Tonne 27300 18874 32
General domestic waste (Total non-hazardous waste) Tonne 228 233 47
Non-hazardous waste intensity Tonne/Revenue (HKD million) 13.4 11.86 47
Sewage discharge from clean heat supply project Tonne 68256 52576 32
Sewage discharge from headquarters Tonne 1400 300 32
Sewage discharge from photovoltaic power stations Tonne 4787.8 4929.5 32
Sewage discharge from wind power station Tonne 1352 1376.7 32
Total non-hazardous waste Tonne 70988.81 58665.27 47

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Centralised photovoltaic power plants 53 54 46
Clean heat supply 10000 Square meter 3959.8 3394.8 46
Coal consumption (Direct energy) MWh 2048760.8 832999.8 47
Coal consumption of clean heat supply projects MWh 2048760 832999.8 32
Consolidated energy consumption MWh 4722788.06 2870399.15 47
Consolidated energy consumption intensity MWh/Revenue (HKD million) 891.76 578.36 47
Consumption of purchased hot water of clean heat supply projects MWh 1980000 1405095.19 32
Consumption of purchased power of clean heat supply projects MWh 114820 69350 32
Diesel consumption (Direct energy) MWh 195.42 107.6 47
Diesel consumption of clean heat supply projects MWh 9603 32
Gasoline consumption (Direct energy) MWh 3007.29 1923.01 47
Grid-connected electricity generation from photovoltaic and wind power projects million MWh 6.2342 18
Installed capacity of distributed photovoltaic power plants MW 800 18
LPG consumption (Direct energy) MWh 2580.52 47
LPG consumption of clean heat supply projects MWh 2580.52 32
Natural gas consumption (Direct energy) MWh 524532.59 514267.65 47
Natural gas consumption of clean heat supply projects MWh 524532.95 514257.65 32
Number of distributed photovoltaic power plants over 200 18
Photovoltaic power plants purchased electricity (Indirect energy) MWh 42400 41482 47
Power connected into the grid, Centralized photovoltaic power plants 10000 MWh 276.67 18
Power connected into the grid, Distributed photovoltaic power plants 10000 MWh 68.4 18
Power connected into the grid, Wind power plants 10000 MWh 248.12 18
Purchased electricity (Indirect energy) MWh 184420 69300 47
Purchased hot water (Indirect energy) MWh 1980000 1405095.19 47
Purchased power, Centralized photovoltaic power plants 10000 MWh 3.46 18
Purchased power, Distributed photovoltaic power plants 10000 MWh 0.69 18
Purchased power, Wind power plants 10000 MWh 0.48 18
Reduction in comprehensive energy consumption % 2.2 28
Total direct energy consumption MWh 2579076.18 1349286.06 47
Total direct energy consumption intensity MWh/Revenue (HKD million) 486.99 271.87 47
Total indirect energy consumption MWh 2143691.88 1521111.09 47
Total indirect energy consumption intensity MWh/Revenue (HKD million) 404.78 306.49 47
Total installed capacity of centralised photovoltaic power plants MW 2369 2526 46
Total installed capacity of clean energy projects GW 4.5 18
Total installed capacity of distributed photovoltaic stations MW 750 800 46
Total installed capacity of wind power plants MW 588 1176 46
Total power generation, Centralized photovoltaic power plants 10000 MWh 293.03 18
Total power generation, Distributed photovoltaic power plants 10000 MWh 79.29 18
Total power generation, Wind power plants 10000 MWh 251.1 18
Wind power plants 13 19 46
Wind power plants purchased electricity (Indirect energy) MWh 6300 4840 47

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Clean heat supply project water consumption Tonne 1145808 940621.58 28, 47
HQ water consumption Tonne 2800 400 28
Office water consumption Tonne 2800 400 47
Photovoltaic power plants water consumption Tonne 21948.48 20901 28
Photovoltaic power plants water resources consumption Tonne 21948.48 20901 47
Total and overall water consumption Tonne 1176607.78 967584 28
Total domestic waste water emissions Tonne 1400 300 46
Total water consumption decrease % 17.73 28
Total water resources consumption Tonne 1176067.78 967583.58 47
Waste water emission intensity Tonne/HKD million 14.31 11.29 46
Water resource consumption intensity Tonne/HKD million 14.31 11.92 32
Water resources consumption intensity Tonne/Revenue (HKD million) 222.07 194.96 47
Water resources consumption intensity (Tonne/Revenue HKD million) Tonne/Revenue (HKD million) 222.07 194.96 28
Wind power plants water consumption Tonne 5739.3 5661 28
Wind power plants water resources consumption Tonne 5739.3 5661 47

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Cumulative standard coal saved million tonnes 1.9 18

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 Report Pages
Disabled employee Person 2 12 48
Employee aged 20-30 Person 658 664 47
Employee aged 31-40 Person 931 919 47
Employee aged 41-50 Person 280 407 47
Employee aged 51-60 Person 81 109 47
Employee aged 61 or above Person 3 7 47
Employee in Central China Person 201 150 47
Employee in East China Person 207 255 47
Employee in Hong Kong, Macau and Taiwan Person 18 17 47
Employee in North China Person 901 995 47
Employee in Northeast China Person 300 329 47
Employee in Northwest China Person 246 233 47
Employee in South China Person 33 57 47
Employee in Southwest China Person 47 70 47
Ethnic minority employee Person 64 93 48
Female employee Person 486 579 47
Full-time employee Person 1937 2093 47
General staff Person 1762 1996 47
High-level managers Person 27 27 47
Male employee Person 1467 1527 47
Middle-level managers Person 164 113 47
Newcomers from experienced hire Person 220 240 48
Newcomers from school Person 665 137 48
Number of employees by age - Aged 20-30 Person 658 664 36
Number of employees by age - Aged 31-40 Person 931 919 36
Number of employees by age - Aged 41-50 Person 280 407 36
Number of employees by age - Aged 51-60 Person 81 18 36
Number of employees by age - Aged 61 or above Person 3 7 36
Number of employees by employment type - Full-time employees Person 1937 2093 36
Number of employees by employment type - Part-time employees Person 16 13 36
Number of employees by gender - Female Person 486 579 36
Number of employees by gender - Male Person 1467 1527 36
Number of employees by geographical region - Central China Person 37 70 36
Number of employees by geographical region - East China Person 201 255 36
Number of employees by geographical region - Hong Kong, Macao and Taiwan Person 7 17 36
Number of employees by geographical region - North China Person 901 995 36
Number of employees by geographical region - Northeast China Person 300 329 36
Number of employees by geographical region - Northwest China Person 18 17 36
Number of employees by geographical region - South China Person 246 233 36
Number of employees by geographical region - Southwest China Person 43 50 36
Number of employees by position - General staff Person 1762 1966 36
Number of employees by position - Middle management Person 164 113 36
Number of employees by position - Senior management Person 27 27 36
Number of employees by special cases - Disabled employees Person 2 36
Number of employees by special cases - Ethnic minority employees Person 12 13 36
Number of employees by special cases - Newcomers from experienced hire Person 220 240 36
Number of employees by special cases - Newcomers from school Person 665 137 36
Part-time employee Person 16 13 47
Total number of employees Person 1953 2106 36, 47

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 2023 Report Pages
Employee turnover rate % 22.40 13.51 36, 48
Employee turnover rate by age - Aged 20-30 % 21.70 19.81 36, 48
Employee turnover rate by age - Aged 31-40 % 38.20 12.48 36, 48
Employee turnover rate by age - Aged 41-50 % 25.7 12.50 36, 48
Employee turnover rate by age - Aged 51-60 % 4.03 6.03 36, 48
Employee turnover rate by age - Aged 61 or above % 8.00 4.00 36, 48
Employee turnover rate by gender - Female employee % 17.3 8.96 48
Employee turnover rate by gender - Female employees % 15.12 8.96 36
Employee turnover rate by gender - Male employee % 23.9 15.12 48
Employee turnover rate by gender - Male employees % 23.90 17.30 36
Employee turnover rate by geographical region - Central China % 9.5 7.00 36, 48
Employee turnover rate by geographical region - East China % 17.90 30.69 36, 48
Employee turnover rate by geographical region - Hong Kong, Macao and Taiwan % 0.00 0.00 36
Employee turnover rate by geographical region - Hong Kong, Macau and Taiwan % 10 19.05 48
Employee turnover rate by geographical region - North China % 15.2 16.46 36, 48
Employee turnover rate by geographical region - Northeast China % 50.5 8.00 36, 48
Employee turnover rate by geographical region - Northwest China % 5.00 7.91 36, 48
Employee turnover rate by geographical region - South China % 10.8 5 36, 48
Employee turnover rate by geographical region - Southwest China % 10.00 7.91 36, 48
Number of employee turnover People, Person 563 329 36, 48

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022 2023 Report Pages
Company organized safety education for new employees Person 240 21
Emergency drills conducted 1282 21
Safety education training Person 3856 4310 21, 48

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 2023 Report Pages
Coverage rate of online examination 100% 21
Participants took part in the online examination 4310 21
Percentage of employees trained - Female employees % 24.88 21.44 37, 48
Percentage of employees trained - General staff % 90.22 93.85 37, 48
Percentage of employees trained - Male employees % 75.12 78.56 37, 48
Percentage of employees trained - Management % 9.78 6.15 37, 48
Percentage of employees trained - Total employees % 100 85.71 37, 48
Training classes 8 9 46

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 2023 Report Pages
Average hours of employee training - Female employees Hour 36 5.98 37, 48
Average hours of employee training - General staff Hour 48 17.88 37, 48
Average hours of employee training - Male employees Hour 54 22.82 37, 48
Average hours of employee training - Management Hour 60 11.65 37, 48
Average hours of employee training - Total employees Hour 50 17.46 37, 48
Number of employee training by training category - Management trainees Session / 3 37, 48
Number of employee training by training category - New employees Session 6 19 37, 48
Number of employee training by training category - Operations and maintenance Session 10 29 37, 48
Number of employee training by training category - Operations at basic level Session 12 34 37, 48
Training time Hour 20 25 46
Training time (Information security training) Hour, Session 117 46

Number of suppliers by geographical region.

Indicator Unit 2022 2023 Report Pages
Number of supplier geographical region - Central China 25 37 48
Number of supplier geographical region - East China 93 181 48
Number of supplier geographical region - North China 63 232 48
Number of supplier geographical region - Northeast China 4 59 48
Number of supplier geographical region - Northwest China 11 97 48
Number of supplier geographical region - South China 8 26 48
Number of supplier geographical region - Southwest China 5 7 48
Ownership of decentralized photovoltaic power plants GW 2.53 18
Ownership of wind power plants GW 1.18 18
Total number of suppliers 209 639 48

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 2023 Report Pages
Customer complaint closure rate % 99.2 48
Customer complaint response rate % 100 48
Customer satisfaction participants Person 51020 48
Customer satisfaction rate % 99.77 48
Revenues 100 million HKD 52.96 49.63 46
Total number of customer complaints 261 48

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2023 Report Pages
Patent - Accumulated Authorizations Piece 33 46
Patent - Domestic applications Piece 2 46
Patent - Domestic authorizations Piece 3 46

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Cybersecurity incident emergency response drill Number 94 46

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2023 Report Pages
Integrity training for mid-and high-level leaders Session 1 46
Integrity training for staffs Session 3 46
The coverage rate of anti-corruption rate for staffs % 100 46
The number of participants (Information security training) people 636 46

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2022 2023 Report Pages
Community investment fund RMB10000 1034.9 1499 48

The types of emissions and respective emissions data.

Standard Indicator Unit 2022 2023
Airborne Particulate Matter (PM) Emissions Kilogram 24.8 24.86
NOₓ Emissions Tonne 394.11 172.3
SOₓ Emissions Tonne 136.4 63

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Direct GHG Emissions (Scope 1) Tonne carbon dioxide equivalent (CO2e) 787388.43 387657.53
GHG Emissions from Natural Gas Tonne carbon dioxide equivalent (CO2e) 104801 89576.22
GHG Emissions from Purchased Electricity Tonne carbon dioxide equivalent (CO2e) 117971.64 80883.6
Indirect Energy Emissions (Scope 2) Tonne carbon dioxide equivalent (CO2e) 558146.81 393237.37
Total GHG Emissions Tonne carbon dioxide equivalent (CO2e) 1345535.24 760294.9
Total GHG Emissions Intensity (By Revenue) Tonne carbon dioxide equivalent (CO2e) / Revenue (HKD million) 254.07 153.19

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Hazardous Waste (Used Batteries) Kilogram 6 4
Total Hazardous Waste Kilogram 165 204
Total Hazardous Waste Intensity (By Revenue) Kilogram / Revenue (HKD million) 0.03 0.04

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Non-Hazardous Waste (Domestic Waste) Tonne 228 233
Total Non-Hazardous Waste Intensity (By Revenue) Tonne/Revenue (HKD million) 13.4 11.86

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Diesel Fuel Consumption MWh 195.42 107.6
Direct Energy Intensity (By Revenue) MWh/Revenue (HKD million) 486.99 271.87
Energy Consumption Intensity (By Revenue) MWh/Revenue (HKD million) 891.76 578.36
Fossil Fuel Consumption MWh 2778656.12 1357298.06
Gasoline Consumption MWh 3007.29 1923.01
Indirect Energy Intensity (By Revenue) MWh/Revenue (HKD million) 404.78 306.49
LPG Consumption MWh 2580.52
Natural Gas Consumption MWh 524532.59 514267.65
Purchased Electricity MWh 184420 69300
Purchased Heating MWh 1980000 1405095.19
Total Direct Energy Consumption MWh 2579076.18 1349286.06
Total Energy Consumption MWh 4722788.06 2870399.15
Total Indirect Energy Consumption MWh 2143691.88 1521111.09

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Discharge of Domestic Wastewater Tonne 1400 300
Total Wastewater Discharge Tonne 1400 300
Total Water Withdrawal Tonne 1176607.78 967584
Wastewater Discharge Intensity Tonne/HKD million 14.31 11.29
Water Consumption Tonne 1176607.78 967584
Water Consumption Intensity (By Revenue) Tonne/Revenue (HKD million) 222.07 194.96
Water Consumption in Office Tonne 2800 400
Water Withdrawal Intensity Tonne/HKD million 14.31 11.92

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022 2023
Number of Employees Aged 30-50 Person 1211 1326
Number of Employees Aged Above 50 Person 84 116
Number of Employees Aged Below 30 Person 658 664
Number of Employees in Central China Person 37 70
Number of Employees in East China Person 201 255
Number of Employees in Hong Kong Person 7 17
Number of Employees in North China Person 901 995
Number of Employees in Northeast China Person 300 329
Number of Employees in Northwest China Person 18 17
Number of Employees in South China Person 246 233
Number of Employees in Southwest China Person 43 50
Number of Female Employees Person 486 579
Number of Full-time Employees Person 1937 2093
Number of General Employees Person 1762 1966
Number of Male Employees Person 1467 1527
Number of Middle Management Employees Person 164 113
Number of New Employees Person 885 377
Number of New Employees (On-campus Recruitment) Person 665 137
Number of New Employees (Social Recruitment) Person 220 240
Number of Part-time Employees Person 16 13
Number of Senior Management Employees Person 27 27
Number of Total Employees Person 1953 2106
Percentage of Employees Aged 30-50 Percent 62.01 62.99
Percentage of Employees Aged Above 50 Percent 4.3 5.51
Percentage of Employees Aged Below 30 Percent 33.7 31.55
Percentage of Employees in Central China Percent 1.89 3.33
Percentage of Employees in East China Percent 10.29 12.11
Percentage of Employees in Hong Kong Percent 0.36 0.81
Percentage of Employees in North China Percent 46.13 47.28
Percentage of Employees in Northeast China Percent 15.36 15.63
Percentage of Employees in Northwest China Percent 0.92 0.81
Percentage of Employees in South China Percent 12.6 11.07
Percentage of Employees in Southwest China Percent 2.2 2.38
Percentage of Female Employees Percent 24.87 27.51
Percentage of Full-time Employees Percent 99.18 99.38
Percentage of General Employees Percent 90.22 93.35
Percentage of Male Employees Percent 75.14 72.56
Percentage of Middle Management Employees Percent 8.4 5.37
Percentage of New Employees Percent 45.31 17.91
Percentage of Part-time Employees Percent 0.82 0.62
Percentage of Senior Management Employees Percent 1.38 1.28

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022 2023
Turnover Rate of Employees Aged 30-50 % 38.2 25.7
Turnover Rate of Employees Aged Above 50 % 38.2 8.63
Turnover Rate of Employees Aged Below 30 % 19.4 19.4
Turnover Rate of Employees in Central China % 8 7
Turnover Rate of Employees in East China % 17.9 7.94
Turnover Rate of Employees in North China % 15.2 16.46
Turnover Rate of Employees in Northeast China % 50.5 8
Turnover Rate of Employees in Northwest China % 5 7.91
Turnover Rate of Employees in South China % 17.5 19.05
Turnover Rate of Employees in Southwest China % 17.5 30.69
Turnover Rate of Female Employees % 17.3 8.96
Turnover Rate of Male Employees % 23.9 15.12
Turnover Rate of Total Employees % 22.4 13.51

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2022 2023
Number of People Receiving Training on Work Safety Person 3856 4310
Number of Production Safety Emergency Drills 1282

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023
Percentage of Employees Trained % 100 85.71
Percentage of Trained Female Employees % 24.88 21.44
Percentage of Trained General Employees % 90.22 93.85
Percentage of Trained Male Employees % 75.12 78.56
Percentage of Trained Senior Management % 9.78 6.15

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022 2023
Average Training Hours (Female) Hour 36 5.98
Average Training Hours (General Staff) Hour 48 17.88
Average Training Hours (Male) Hour 54 22.82
Average Training Hours (Senior Management) Hour 60 11.65
Average Training Hours per Employee Hour 50 17.46
Training Hours of Cybersecurity Hour 117

Number of suppliers by geographical region.

Standard Indicator Unit 2022 2023
Number of Suppliers in Central China 25 37
Number of Suppliers in East China 93 181
Number of Suppliers in North China 63 232
Number of Suppliers in Northeast China 4 59
Number of Suppliers in Northwest China 11 97
Number of Suppliers in South China 8 26
Number of Suppliers in Southwest China 5 7
Number of Total Suppliers 209 639

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2023
Complaints Handling Rate % 99.2
Total Number of Customer Complaints 261

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2023
Accumulative Number of Patents Granted Piece 33
Number of Patents Applied Piece 2
Number of Patents Granted Piece 3

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2023
Coverage Rate of Ethical Standards and Anti-Corruption Training % 100
Number of Anti-corruption Training Session Session 4

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022 2023
Total Social Investment RMB10000 1034.9 1499