2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Nitrogen oxides | tons | 1479 | 1956 | 1881 | 46 |
| Sulfur dioxide | kilogram | 2239 | 2731 | 2573 | 46 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Direct (Scope 1) Greenhouse Gas Emissions | tCO2e | 363048 | 448160 | 424655 | 46 |
| Energy Indirect (Scope 2) Greenhouse Gas Emissions | tCO2e | 29197 | 30825 | 26363 | 46 |
| Greenhouse gas emission intensity | tCO2e/million RMB | 40.67 | 51.31 | 45.48 | 5, 46 |
| Total greenhouse gas emissions | tCO2e | 392245 | 478985 | 451018 | 46 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Amount of non-hazardous waste generated | tons | 5359 | 5405 | 5270 | 46 |
| Non-hazardous waste emission intensity | tons/million RMB | 0.56 | 0.58 | 0.53 | 46 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Comprehensive energy consumption | MWh | 1432399 | 1760905 | 1680469 | 46 |
| Comprehensive energy consumption intensity | MWh/million RMB | 149.92 | 188.64 | 169.46 | 46 |
| Diesel consumption | tons | 115420 | 142482 | 132627 | 46 |
| Direct energy consumption | MWh | 1389379 | 1715166 | 1633957 | 46 |
| Indirect energy consumption | MWh | 43020 | 45789 | 46512 | 46 |
| LNG | tons | 2801 | 3019 | 3322 | 46 |
| Natural gas consumption | m³ | 9495 | 10656 | 4980 | 46 |
| Purchased power consumption | MWh | 42988 | 45636 | 46226 | 46 |
| Renewable energy use | MWh | 32 | 153 | 286 | 46 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Water consumption intensity | tons/million RMB | 81.44 | 75.34 | 77.64 | 46 |
| Water withdrawal from the tap/municipal water | tons | 785545 | 695549 | 775013 | 46 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Packing tapes | tons | 162.68 | 110.31 | 115.39 | 46 |
| Stretch film | tons | 40.28 | 24.91 | 22.39 | 46 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employees 30 to 50 years old | person | 1955 | 1882 | 1662 | 47 |
| Employees in Central China | person | 544 | 417 | 314 | 47 |
| Employees in East China | person | 2276 | 1916 | 1613 | 47 |
| Employees in North China | person | 614 | 533 | 343 | 47 |
| Employees in Northeast | person | 210 | 156 | 115 | 47 |
| Employees in Northwest | person | 164 | 142 | 109 | 47 |
| Employees in South China | person | 662 | 566 | 509 | 47 |
| Employees in Southwest | person | 210 | 164 | 139 | 47 |
| Employees over 50 years old | person | 115 | 103 | 74 | 47 |
| Employees under 30 years old | person | 2610 | 1909 | 1406 | 47 |
| Female employees | person | 1705 | 1356 | 1103 | 47 |
| General staff | % | 60.4 | 43.86 | 48 | |
| Male employees | person | 2975 | 2538 | 2039 | 47 |
| Middle management | % | 27.68 | 55.76 | 48 | |
| Total number of full-time employees | person | 4580 | 3843 | 3121 | 47 |
| Total number of part-time employees | person | 100 | 51 | 21 | 47 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate 30 to 50 years old | % | 2.39 | 2.78 | 3.39 | 47 |
| Employee turnover rate in Central China | % | 3.75 | 4.37 | 4.06 | 47 |
| Employee turnover rate in East China | % | 3.83 | 4.15 | 4.06 | 47 |
| Employee turnover rate in North China | % | 3.03 | 3.66 | 5.6 | 47 |
| Employee turnover rate in Northeast | % | 2.85 | 4.83 | 4.06 | 47 |
| Employee turnover rate in Northwest | % | 3.86 | 3.43 | 4.59 | 47 |
| Employee turnover rate in South China | % | 4.16 | 3.73 | 3.86 | 47 |
| Employee turnover rate in Southwest | % | 3.58 | 4.31 | 4.03 | 47 |
| Employee turnover rate over 50 years old | % | 2.76 | 3.67 | 5.26 | 47 |
| Employee turnover rate under 30 years old | % | 4.64 | 5.19 | 5.06 | 47 |
| Female employee turnover rate | % | 3.64 | 4.34 | 4.3 | 47 |
| Male employee turnover rate | % | 3.75 | 3.91 | 4.19 | 47 |
| Total employee turnover rate | % | 3.71 | 4.06 | 4.32 | 47 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of working days lost due to work-related injuries | days | 307 | 369 | 234 | 48 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Amount of training and development input | RMB10000 | 1097.2 | 1163 | 644 | 47 |
| Percentage of female employees trained | % | 36.43 | 33.15 | 25.48 | 47 |
| Percentage of male employees trained | % | 63.57 | 66.85 | 74.52 | 47 |
| Percentage of senior management trained | % | / | 11.92 | 0.38 | 47 |
| Total number of full-time employee training sessions | Number of people | 34476 | 37052 | 2653 | 47 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of training hours per employee | hours | 6.5 | 12.48 | 15.33 | 48 |
| Number of training hours per employee (Female employees) | hours | 6.4 | 12.1 | 11.05 | 48 |
| Number of training hours per employee (General staff) | hours | 11.85 | 7.43 | 48 | |
| Number of training hours per employee (Male employees) | hours | 6.6 | 12.67 | 17.64 | 48 |
| Number of training hours per employee (Middle management) | hours | 11.3 | 31.56 | 48 | |
| Number of training hours per employee (Senior management) | hours | 18.45 | 133.33 | 48 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Line-haul routes | lines | ~3100 | ~2900 | ~2300 | 46 |
| Number of suppliers (Administrative) | Number of supplier | 6 | 7 | 5 | 48 |
| Number of suppliers (Business Class) | Number of supplier | 14 | 14 | 74 | 48 |
| Number of suppliers (Central China) | Number of supplier | 5 | 23 | 26 | 48 |
| Number of suppliers (East China) | Number of supplier | 86 | 107 | 139 | 48 |
| Number of suppliers (HK&MAC&TW) | Number of supplier | 5 | 48 | ||
| Number of suppliers (IT Class) | Number of supplier | 28 | 35 | 21 | 48 |
| Number of suppliers (Labor protection supplies) | Number of supplier | 14 | 1 | 48 | |
| Number of suppliers (North China) | Number of supplier | 8 | 31 | 51 | 48 |
| Number of suppliers (Northeast China) | Number of supplier | 2 | 3 | 48 | |
| Number of suppliers (Northwest China) | Number of supplier | 3 | 3 | 48 | |
| Number of suppliers (Operation class) | Number of supplier | 23 | 31 | 23 | 48 |
| Number of suppliers (Others) | Number of supplier | 1 | 27 | 48 | |
| Number of suppliers (Overseas) | Number of supplier | 1 | 48 | ||
| Number of suppliers (South China) | Number of supplier | 13 | 32 | 38 | 48 |
| Number of suppliers (Vehicles) | Number of supplier | 27 | 102 | 116 | 48 |
| Number of suppliers (Venue rental) | Number of supplier | 7 | 48 | ||
| Self-operated sorting centres | spots | 162 | 136 | 81 | 46 |
| Total freight volume | million tons | 12.6 | 12.1 | 12 | 46 |
| Total number of suppliers | Number of supplier | 112 | 198 | 266 | 48 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Complaint handling centre | number of centre | 20 | 24 | 40 | 48 |
| Customer complaint handling rate | % | 100 | 100 | 100 | 48 |
| Customer complaint rate | number of complaint | 1294 | 461 | 48 | |
| Customer satisfaction rate | % | 91.8 | 96.9 | 97.9 | 48 |
| Timely fulfillment rate (2022) | 61.2% | 5 | |||
| Timely fulfillment rate (2023) | 73.2% | 5 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Completed Corruption Litigation Cases | Number of case | 1 | 1 | 48 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Revenue | million RMB | 9645 | 9334 | 9916 | 5, 46 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| NOₓ Emissions | tons | 1479 | 1956 | 1881 |
| SOₓ Emissions | tons | 2.239 | 2.731 | 2.573 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 363048 | 448160 | 424655 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 29197 | 30825 | 26363 |
| Total GHG Emissions | tCO2e | 392245 | 478985 | 451018 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/million RMB | 40.67 | 51.31 | 45.48 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | tons | 5359 | 5405 | 5270 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tons/million RMB | 0.56 | 0.58 | 0.53 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Percentage of Reduction in GHG Intensity Compared to Last Year | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | MWh/million RMB | 149.92 | 188.64 | 169.46 |
| Diesel Fuel Consumption | tons | 115420 | 142482 | 132627 |
| LNG Consumption | tons | 2801 | 3019 | 3322 |
| Natural Gas Consumption | m³ | 9495 | 10656 | 4980 |
| Purchased Electricity | MWh | 42988 | 45636 | 46226 |
| Renewable Energy Consumption | MWh | 32 | 153 | 286 |
| Total Direct Energy Consumption | MWh | 1389379 | 1715166 | 1633957 |
| Total Energy Consumption | MWh | 1432399 | 1760905 | 1680469 |
| Total Indirect Energy Consumption | MWh | 43020 | 45789 | 46512 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Municipal Water Consumption | tons | 785545 | 695549 | 775013 |
| Water Consumption Intensity (By Revenue) | tons/million RMB | 81.44 | 75.34 | 77.64 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Packaging Material Consumption (Plastic) | tons | 202.96 | 135.22 | 137.78 |
| Packaging Materials Consumed | tons | 202.96 | 135.22 | 137.78 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | person | 1955 | 1882 | 1662 |
| Number of Employees Aged Above 50 | person | 115 | 103 | 74 |
| Number of Employees Aged Below 30 | person | 2610 | 1909 | 1406 |
| Number of Employees in Central China | person | 544 | 417 | 314 |
| Number of Employees in East China | person | 2276 | 1916 | 1613 |
| Number of Employees in North China | person | 614 | 533 | 343 |
| Number of Employees in Northeast China | person | 210 | 156 | 115 |
| Number of Employees in Northwest China | person | 164 | 142 | 109 |
| Number of Employees in South China | person | 662 | 566 | 509 |
| Number of Employees in Southwest China | person | 210 | 164 | 139 |
| Number of Female Employees | person | 1705 | 1356 | 1103 |
| Number of Full-time Employees | person | 4580 | 3843 | 3121 |
| Number of Male Employees | person | 2975 | 2538 | 2039 |
| Number of Part-time Employees | person | 100 | 51 | 21 |
| Number of Total Employees | person | 4680 | 3894 | 3142 |
| Percentage of Female Employees | % | 36.6 | 34.8 | 35.1 |
| Percentage of Full-time Employees | % | 97.9 | 98.7 | 99.3 |
| Percentage of Male Employees | % | 63.6 | 65.2 | 64.9 |
| Percentage of Part-time Employees | % | 2.1 | 1.3 | 0.7 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 2.39 | 2.78 | 3.39 |
| Turnover Rate of Employees Aged Above 50 | % | 2.76 | 3.67 | 5.26 |
| Turnover Rate of Employees Aged Below 30 | % | 4.64 | 5.19 | 5.06 |
| Turnover Rate of Employees in Central China | % | 3.75 | 4.37 | 4.06 |
| Turnover Rate of Employees in East China | % | 3.83 | 4.15 | 4.06 |
| Turnover Rate of Employees in North China | % | 3.03 | 3.66 | 5.6 |
| Turnover Rate of Employees in Northeast China | % | 2.85 | 4.83 | 4.06 |
| Turnover Rate of Employees in Northwest China | % | 3.86 | 3.43 | 4.59 |
| Turnover Rate of Employees in South China | % | 4.16 | 3.73 | 3.86 |
| Turnover Rate of Employees in Southwest China | % | 3.58 | 4.31 | 4.03 |
| Turnover Rate of Female Employees | % | 3.64 | 4.34 | 4.3 |
| Turnover Rate of Male Employees | % | 3.75 | 3.91 | 4.19 |
| Turnover Rate of Total Employees | % | 3.71 | 4.06 | 4.32 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 307 | 369 | 234 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 36.43 | 33.15 | 25.48 |
| Percentage of Trained Male Employees | % | 63.57 | 66.85 | 74.52 |
| Percentage of Trained Senior Management | % | None | 11.92 | 0.38 |
| Total Cost of Training | RMB10000 | 1097.2 | 1163 | 644 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 6.4 | 12.1 | 11.05 |
| Average Training Hours (General Staff) | hours | 11.85 | 7.43 | |
| Average Training Hours (Male) | hours | 6.6 | 12.67 | 17.64 |
| Average Training Hours (Middle Management) | hours | 11.3 | 31.56 | |
| Average Training Hours (Senior Management) | hours | 18.45 | 133.33 | |
| Average Training Hours per Employee | hours | 6.5 | 12.48 | 15.33 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Central China | Number of supplier | 5 | 23 | 26 |
| Number of Suppliers in East China | Number of supplier | 86 | 107 | 139 |
| Number of Suppliers in Hong Kong | Number of supplier | 5 | ||
| Number of Suppliers in North China | Number of supplier | 8 | 31 | 51 |
| Number of Suppliers in Northeast China | Number of supplier | 2 | 3 | |
| Number of Suppliers in Northwest China | Number of supplier | 3 | 3 | |
| Number of Suppliers in Overseas | Number of supplier | 1 | ||
| Number of Suppliers in South China | Number of supplier | 13 | 32 | 38 |
| Number of Total Suppliers | Number of supplier | 112 | 198 | 266 |
| Proportion of Spending on Local Suppliers | % |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Complaint Growth Rate | % | -64.4 | ||
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Satisfaction Rate of Customer Complaint Handling | % | 91.8 | 96.9 | 97.9 |
| Total Number of Customer Complaints | number of complaint | 1294 | 461 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Concluded Corruption Lawsuits | Number of case | 1 | 1 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Total Social Investment | million RMB |