2023 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emissions in scope 1 | ton of carbon dioxide equivalent | 18594.11 | 13864.81 | 47 |
| Greenhouse gas emissions in scope 2 | ton of carbon dioxide equivalent | 46083.09 | 45660.1 | 47 |
| Greenhouse gas emissions per person | ton of carbon dioxide equivalent/person | 1.16 | 1.25 | 47 |
| Total greenhouse gas emissions | ton of carbon dioxide equivalent | 64777.2 | 59524.91 | 47 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Hazardous wastes | ton | 101.47 | 112.12 | 48 |
| Hazardous wastes consumption per person | ton/person | 0.0018 | 0.0024 | 48 |
| Wasted ink cartridges | ton | 26.95 | 22.34 | 48 |
| Wasted toner cartridges | ton | 74.52 | 89.78 | 48 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Non-hazardous wastes | ton | 3753.08 | 2768.38 | 48 |
| Non-hazardous wastes consumption per person | ton/person | 0.07 | 0.06 | 48 |
| Paper consumption | ton | 3753.08 | 2768.38 | 48 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Coal consumption | MWh | 20.4 | 47 | |
| Diesel consumption | MWh | 675.97 | 240.96 | 47 |
| Direct energy consumption | MWh | 79001.3 | 56127.53 | 47 |
| Direct energy consumption per person | MWh/person | 1.42 | 1.18 | 47 |
| Gasoline consumption | MWh | 54333.22 | 46439.83 | 47 |
| Indirect energy consumption | MWh | 80804.99 | 80063.3 | 47 |
| Indirect energy consumption per person | MWh/person | 1.46 | 1.68 | 47 |
| Liquefied petroleum gas consumption | MWh | 211.23 | 7.96 | 47 |
| Natural gas consumption | MWh | 23760.48 | 9438.78 | 47 |
| Purchased electricity | MWh | 80804.99 | 80063.3 | 47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Municipal water supply | ton | 1098678.49 | 896269.3 | 48 |
| Potable water | ton | 118438.45 | 121521.22 | 48 |
| Water consumption | ton | 1208116.94 | 1017790.52 | 48 |
| Water consumption per person | ton/person | 21.76 | 21.37 | 48 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employees aged 30 and under | person | 17151 | 12748 | 48 |
| Employees aged 31 to 40 | person | 29508 | 26862 | 48 |
| Employees aged 41 to 50 | person | 8488 | 8925 | 48 |
| Employees aged 51 and above | person | 2005 | 2094 | 48 |
| Employees in Central China | person | 7505 | 6470 | 48 |
| Employees in Eastern China | person | 16867 | 14872 | 48 |
| Employees in Northeastern China | person | 4933 | 4566 | 48 |
| Employees in Northern China | person | 13439 | 11820 | 48 |
| Employees in Northwestern China | person | 7561 | 6537 | 48 |
| Employees in Southern China | person | 3587 | 3467 | 48 |
| Employees in Southwestern China | person | 3260 | 2897 | 48 |
| Employees with bachelor education | person | 24657 | 23286 | 48 |
| Employees with below bachelor education | person | 30356 | 25300 | 48 |
| Employees with master and above education | person | 2139 | 2043 | 48 |
| Management employees | person | 6312 | 6084 | 48 |
| Number of female employees | person | 32267 | 29295 | 48 |
| Number of interns | person | 49 | 62 | 48 |
| Number of male employees | person | 24885 | 21334 | 48 |
| Professional technicians | person | 18120 | 16710 | 48 |
| Sales staff | person | 32720 | 27835 | 48 |
| Sunshine Insurance Group and subsidiaries employees | person | 55425 | 48888 | 48 |
| Sunshine Union Hospital employees | person | 1727 | 1741 | 48 |
| Total number of employees | person | 57152 | 50629 | 48 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate | % | 8.4 | 6.5 | 49 |
| Employee turnover rate by age - 30 and under | % | 13.5 | 12.7 | 49 |
| Employee turnover rate by age - 31 to 40 | % | 7.1 | 5.1 | 49 |
| Employee turnover rate by age - 41 to 50 | % | 3.6 | 2.4 | 49 |
| Employee turnover rate by age - 51 and above | % | 2.4 | 0.8 | 49 |
| Employee turnover rate by gender - Female | % | 7.9 | 5.6 | 49 |
| Employee turnover rate by gender - Male | % | 9 | 7.6 | 49 |
| Employee turnover rate by region - Central China | % | 7.9 | 5.6 | 49 |
| Employee turnover rate by region - Eastern China | % | 8.6 | 6.4 | 49 |
| Employee turnover rate by region - Northeastern China | % | 5.4 | 3.6 | 49 |
| Employee turnover rate by region - Northern China | % | 9 | 6.9 | 49 |
| Employee turnover rate by region - Northwestern China | % | 10.9 | 9.9 | 49 |
| Employee turnover rate by region - Southern China | % | 8.7 | 8 | 49 |
| Employee turnover rate by region - Southwestern China | % | 7.6 | 6.4 | 49 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Coverage rate of employees trained | % | 79 | 93.2 | 49 |
| Coverage rate of employees trained by employment - Management | % | 99.9 | 100 | 49 |
| Coverage rate of employees trained by employment - Non-management | % | 78.4 | 92.3 | 49 |
| Coverage rate of employees trained by gender - Female | % | 74.7 | 91.9 | 49 |
| Coverage rate of employees trained by gender - Male | % | 85.1 | 94.9 | 49 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average training hours for employees | class hour | 60.4 | 71.6 | 49 |
| Average training hours for employees by employment - Management | class hour | 126 | 136.1 | 49 |
| Average training hours for employees by employment - Non-management | class hour | 54.6 | 63 | 49 |
| Average training hours for employees by gender - Female | class hour | 53.9 | 66.6 | 49 |
| Average training hours for employees by gender - Male | class hour | 69.6 | 78.4 | 49 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of suppliers | 10931 | 10620 | 49 | |
| Number of suppliers in Central China | 910 | 944 | 49 | |
| Number of suppliers in Eastern China | 3217 | 3034 | 49 | |
| Number of suppliers in Northeastern China | 642 | 619 | 49 | |
| Number of suppliers in Northern China | 3330 | 3281 | 49 | |
| Number of suppliers in Northwestern | 405 | 443 | 49 | |
| Number of suppliers in Southern China | 1426 | 1348 | 49 | |
| Number of suppliers in Southwestern China | 1001 | 951 | 49 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Complaint handling rate - Sunshine Life Insurance | % | 100 | 100 | 49 |
| Complaint handling rate - Sunshine P&C | % | 100 | 100 | 49 |
| Complaint handling rate - Sunshine Surety | % | 100 | 100 | 49 |
| Number of complaints transferred from the supervision department - Sunshine Life Insurance | 1780 | 1581 | 49 | |
| Number of complaints transferred from the supervision department - Sunshine P&C | 1359 | 1323 | 49 | |
| Number of complaints transferred from the supervision department - Sunshine Surety | 32 | 66 | 49 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Anti-corruption training for employees | person-times | 9699 | 20749 | 49 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Accumulated investments in public charity | RMB100 million | 5.96 | 6.81 | 49 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | ton of carbon dioxide equivalent | 18594.11 | 13864.81 |
| Indirect Energy Emissions (Scope 2) | ton of carbon dioxide equivalent | 46083.09 | 45660.1 |
| Total GHG Emissions | ton of carbon dioxide equivalent | 64777.2 | 59524.91 |
| Total GHG Emissions Intensity (By Employee) | ton of carbon dioxide equivalent/person | 1.16 | 1.25 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste | ton | 101.47 | 112.12 |
| Total Hazardous Waste Intensity (By Employee) | ton/person | 0.0018 | 0.0024 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | ton | 3753.08 | 2768.38 |
| Paper Waste | ton | 3753.08 | 2768.38 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Diesel Fuel Consumption | MWh | 675.97 | 240.96 |
| Gasoline Consumption | MWh | 54333.22 | 46439.83 |
| LPG Consumption | MWh | 211.23 | 7.96 |
| Natural Gas Consumption | MWh | 23760.48 | 9438.78 |
| Purchased Electricity | MWh | 80804.99 | 80063.3 |
| Total Direct Energy Consumption | MWh | 79001.3 | 56127.53 |
| Total Indirect Energy Consumption | MWh | 80804.99 | 80063.3 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | ton | 1208116.94 | 1017790.52 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Bachelor's Degree Employees | person | 24657 | 23286 |
| Number of Below Junior College Employees | person | 30356 | 25300 |
| Number of Employees Aged 30-50 | person | 37996 | 35787 |
| Number of Employees Aged Above 50 | person | 2005 | 2094 |
| Number of Employees Aged Below 30 | person | 17151 | 12748 |
| Number of Employees in Central China | person | 7505 | 6470 |
| Number of Employees in East China | person | 16867 | 14872 |
| Number of Employees in North China | person | 13439 | 11820 |
| Number of Employees in Northeast China | person | 4933 | 4566 |
| Number of Employees in Northwest China | person | 7561 | 6537 |
| Number of Employees in South China | person | 3587 | 3467 |
| Number of Employees in Southwest China | person | 3260 | 2897 |
| Number of Female Employees | person | 32267 | 29295 |
| Number of Interns | person | 49 | 62 |
| Number of Male Employees | person | 24885 | 21334 |
| Number of Master's Degree Employees | person | 2139 | 2043 |
| Number of Total Employees | person | 57152 | 50629 |
| Percentage of Bachelor's Degree Employees | percent | 43.15 | 46 |
| Percentage of Below Junior College Employees | percent | 53.13 | 49.99 |
| Percentage of Employees Aged 30-50 | percent | 66.48 | 70.72 |
| Percentage of Employees Aged Above 50 | percent | 3.51 | 4.14 |
| Percentage of Employees Aged Below 30 | percent | 30.02 | 25.19 |
| Percentage of Employees in Central China | percent | 13.13 | 12.78 |
| Percentage of Employees in East China | percent | 29.52 | 29.39 |
| Percentage of Employees in North China | percent | 23.52 | 23.35 |
| Percentage of Employees in Northeast China | percent | 8.63 | 9.02 |
| Percentage of Employees in Northwest China | percent | 13.23 | 12.91 |
| Percentage of Employees in South China | percent | 6.28 | 6.85 |
| Percentage of Employees in Southwest China | percent | 5.7 | 5.72 |
| Percentage of Female Employees | percent | 56.46 | 57.84 |
| Percentage of Interns | percent | 0.09 | 0.12 |
| Percentage of Male Employees | percent | 43.54 | 42.16 |
| Percentage of Master's Degree Employees | percent | 3.74 | 4.04 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 7.1 | 5.1 |
| Turnover Rate of Employees Aged Above 50 | % | 2.4 | 0.8 |
| Turnover Rate of Employees Aged Below 30 | % | 13.5 | 12.7 |
| Turnover Rate of Employees in Central China | % | 7.9 | 5.6 |
| Turnover Rate of Employees in East China | % | 8.6 | 6.4 |
| Turnover Rate of Employees in North China | % | 9 | 6.9 |
| Turnover Rate of Employees in Northeast China | % | 5.4 | 3.6 |
| Turnover Rate of Employees in Northwest China | % | 10.9 | 9.9 |
| Turnover Rate of Employees in South China | % | 8.7 | 8 |
| Turnover Rate of Employees in Southwest China | % | 7.6 | 6.4 |
| Turnover Rate of Female Employees | % | 7.9 | 5.6 |
| Turnover Rate of Male Employees | % | 9 | 7.6 |
| Turnover Rate of Total Employees | % | 8.4 | 6.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Employees Trained | % | 79 | 93.2 |
| Percentage of Trained Female Employees | % | 74.7 | 91.9 |
| Percentage of Trained Male Employees | % | 85.1 | 94.9 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | class hour | 53.9 | 66.6 |
| Average Training Hours (General Staff) | class hour | 54.6 | 63 |
| Average Training Hours (Male) | class hour | 69.6 | 78.4 |
| Average Training Hours (Senior Management) | class hour | 126 | 136.1 |
| Average Training Hours per Employee | class hour | 60.4 | 71.6 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Central China | 910 | 944 | |
| Number of Suppliers in East China | 3217 | 3034 | |
| Number of Suppliers in North China | 3330 | 3281 | |
| Number of Suppliers in Northeast China | 642 | 619 | |
| Number of Suppliers in Northwest China | 405 | 443 | |
| Number of Suppliers in South China | 1426 | 1348 | |
| Number of Suppliers in Southwest China | 1001 | 951 | |
| Number of Total Suppliers | 10931 | 10620 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Complaint Growth Rate | % | -6.34 | |
| Complaints Handling Rate | % | 100 | 100 |
| Total Number of Customer Complaints | 3171 | 2970 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Attendance for Anti-corruption Training | person-times | 9699 | 20749 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Social Investment | RMB100 million | 5.96 | 6.81 |