ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| GHG emissions intensity (tons of carbon dioxide equivalent/revenue of RMB million) | tons of carbon dioxide equivalent/revenue of RMB million | 0.04 | 0.03 | 70 |
| Scope 1: Direct GHG emissions (tons of carbon dioxide equivalent) | tons of carbon dioxide equivalent | 42.36 | 28.52 | 70 |
| Scope 2: Indirect GHG emissions (tons of carbon dioxide equivalent) | tons of carbon dioxide equivalent | 546.57 | 560.58 | 70 |
| Total GHG emissions (tons of carbon dioxide equivalent) | tons of carbon dioxide equivalent | 588.93 | 589.1 | 70 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption (MWh) - Group total | MWh | 1172.04 | 1096.57 | 71 |
| Electricity consumption (MWh) - Group total | MWh | 940.74 | 982.96 | 71 |
| Energy consumption intensity (MWh/revenue of RMB million) - Group total | MWh/revenue of RMB million | 0.079 | 0.063 | 71 |
| Gasoline consumption (liters) - Group total | liters | 19319.40 | 13006.80 | 71 |
| Projects with solar power and solar water heating systems | projects | 42 | 8 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Reserve area | million square metres | 371 | 8 | |
| Total water consumption | m³ | 45990 | 46595 | 70 |
| Water consumption intensity (m³/revenue of RMB million) | m³/revenue of RMB million | 3.1 | 2.68 | 70 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Energy management system certification (GB/T 23331-2009/ISO50001:2018) | Certified | 8 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Projects with rainwater reuse or water reuse systems | projects | 216 | 8 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Environmental management system certification (GB/T24001-2016/ISO14001:2004) | Certified | 8 | |
| Number of green building certification awards obtained by Greentown management | awards | 7 | 68 |
| Number of non-residential projects obtaining green building certification under Greentown management | projects | 5 | 68 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Area under management | million square metres | 448 | 8 |
| Number of bilingual kindergartens under Wonderful Garden Daycare Centre (Greentown Lezhen Education) | kindergartens | 21 | 44 |
| Number of employees | employees | 46023 | 8 |
| Number of employees aged 18-30 | headcount | 15253 | 53 |
| Number of employees aged 31-45 | headcount | 22935 | 53 |
| Number of employees aged 46-60 | headcount | 7703 | 53 |
| Number of employees aged 61 or above | headcount | 132 | 53 |
| Number of employees in Mainland China | headcount | 45236 | 53 |
| Number of employees overseas | headcount | 787 | 53 |
| Number of employment opportunities for undergraduate and students graduated from colleges | opportunities | 1000 | 52 |
| Number of female employees | headcount | 23519 | 53 |
| Number of female employees - Grassroots | headcount | 21166 | 53 |
| Number of female employees - Middle management | headcount | 2103 | 53 |
| Number of female employees - Senior management | headcount | 250 | 53 |
| Number of general staff | headcount | 41077 | 53 |
| Number of internship positions provided for university students | positions | 2000 | 52 |
| Number of junior management | headcount | 4172 | 53 |
| Number of letters of intent issued during campus recruitment in autumn under the school-enterprise cooperation initiative | letters of intent | 500 | 52 |
| Number of male employees | headcount | 22504 | 53 |
| Number of middle management | headcount | 654 | 53 |
| Number of people who used psychological risk assessment in recruitment | people | 29586 | 59 |
| Number of resumes received during campus recruitment in autumn under the school-enterprise cooperation initiative | resumes | 12000 | 52 |
| Number of senior management | headcount | 120 | 53 |
| Percentage of female employees | % | 51.1 | 8 |
| Proportion of female employees - Grassroots | % | 52 | 53 |
| Proportion of female employees - Middle management | % | 50 | 53 |
| Proportion of female employees - Senior management | % | 38 | 53 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate (Age 18-30) | % | 44.15 | 45.16 | 54 |
| Employee turnover rate (Age 31-45) | % | 25.56 | 24.84 | 54 |
| Employee turnover rate (Age 46-60) | % | 19.61 | 19.17 | 54 |
| Employee turnover rate (Female) | % | 35.54 | 34.06 | 54 |
| Employee turnover rate (Mainland China) | % | 33.43 | 32.75 | 54 |
| Employee turnover rate (Male) | % | 31.97 | 30.58 | 54 |
| Employee turnover rate (Overseas) | % | 0.03 | 3.44 | 54 |
| Operating income | RMB million | 17390 | 8 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of working days lost due to work-related injuries (Reporting Period) | working days | 614 | 63 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Detection rate of high risk or higher risk in psychological risk assessment | % | 4 | 59 |
| Employees covered by safety activities | employees | 35759 | 8 |
| Number of AED certified personnel | personnel | 1361 | 8 |
| Number of cities participating in safety training activities (Reporting Period) | cities | 127 | 63 |
| Number of employees participating in safety-related activities (Reporting Period) | employees | 35759 | 63 |
| Number of parks participating in safety training activities (Reporting Period) | parks | 1000 | 63 |
| Number of people detected with high risk or higher risk (psychological risk assessment) | people | 1069 | 59 |
| Number of provinces participating in safety training activities (Reporting Period) | provinces | 24 | 63 |
| Occupational health and safety management system certification (GB/T45001-2020/ISO45001:2018) | Certified | 8 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of batches completed by Craftsman Workshop (Reporting Period) | batches | 9 | 63 |
| Number of group members participating in safety training activities (Reporting Period) | group members | 11 | 63 |
| Number of people applying for functional posts (psychological risk assessment) | people | 6188 | 59 |
| Number of people applying for project control posts (psychological risk assessment) | people | 6933 | 59 |
| Number of people certified by Craftsman Workshop (Reporting Period) | people | 150 | 63 |
| Proportion of trained employees - Female | % | 46.38 | 59 |
| Proportion of trained employees - General staff | % | 83.66 | 59 |
| Proportion of trained employees - Junior management | % | 8.74 | 59 |
| Proportion of trained employees - Male | % | 46.55 | 59 |
| Proportion of trained employees - Middle management | % | 0.48 | 59 |
| Proportion of trained employees - Senior management | % | 0.04 | 59 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average length of training for employees | hours | 53.6 | 8 |
| Average training hours - Female | hours | 37.08 | 59 |
| Average training hours - General staff | hours | 52.13 | 59 |
| Average training hours - Junior management | hours | 52.19 | 59 |
| Average training hours - Male | hours | 67.17 | 59 |
| Average training hours - Middle management | hours | 45.46 | 59 |
| Average training hours - Senior management | hours | 41.68 | 59 |
| Average training hours per person | hours | 53.6 | 59 |
| Total training hours spent by employees | million hours | 2.324 | 59 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of suppliers in Bohai Economic Rim Region | 942 | 1815 | 38 | |
| Number of suppliers in Other regions | 1203 | 2583 | 38 | |
| Number of suppliers in Pearl River Delta Region | 572 | 985 | 38 | |
| Number of suppliers in Yangtze River Delta Region | 2219 | 4469 | 38 | |
| Operation coverage (cities) | cities | 204 | 8 | |
| Operation coverage (provinces) | provinces | 30 | 8 | |
| Year-on-year growth of area under management | % | 16.7 | 8 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of projects completed through patrol inspections to identify and rectify deficiencies | projects | 139 | 26 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| China FG satisfaction rate | points | 89 | 33 |
| Complaints per 1000 households | ‰ | 1.2 | 33 |
| Core operating profit | RMB million | 1296 | 8 |
| Satisfaction rate of responsible unit | % | 99.2 | 33 |
| Timeliness rate | % | 97.23 | 33 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of projects inspected at group member/group level during Internal Control Supervision | projects | 1094 | 26 |
| Number of suspects captured (Reporting Period) | suspects | 80 | 63 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of thefts stopped (Reporting Period) | thefts | 52 | 63 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of participants in anti-corruption training sessions (April Anti-corruption Month) | persons | 61288 | 26 |
| Number of person times recorded for Special Course on Internal Control | person times | 61288 | 26 |
| Pass rate in anti-corruption training final exam (April Anti-corruption Month) | percent | 100 | 26 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Increase in per capita income for farmer households helped by Community Business Group in Dongpo District of Meishan City, Sichuan Province | RMB | 2000 | 48 |
| Number of Happiness Market activities held | activities | 2123 | 47 |
| Number of child-friendly model parks successfully accepted across the country | 30 | 46 | |
| Number of child-friendly parks accepted | 31 | 46 | |
| Number of children participating in Dolphin Program (safety education for swimming) | children | 14000 | 35 |
| Number of commended guards (Reporting Period) | guards | 389 | 63 |
| Number of participants in Greentown Parent Child Games — SPARK Sports Fun Day | people | more than 800 | 44 |
| Number of projects under Greentown Service launching Dolphin Program | projects | 243 | 35 |
| Number of residential communities covered by Happiness Market activities | residential communities | 1077 | 47 |
| Number of students graduated from universities designated for 'Project 985', 'Project 211' and world-class universities and world-class disciplines employed | students | 50 | 52 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Managed projects | projects | 3105 | 8 |
| Number of farmer households helped by Community Business Group in Dongpo District of Meishan City, Sichuan Province | households | 100 | 48 |
| Number of patrols of swimming pools conducted by volunteers | patrols | 3527 | 35 |
| Number of volunteer leads recruited for safety patrols at Happiness Land | volunteer leads | 1946 | 35 |
| Person times covered by Happiness Market activities | person times | 150000 | 47 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of carbon dioxide equivalent | 42.36 | 28.52 |
| Indirect Energy Emissions (Scope 2) | tons of carbon dioxide equivalent | 546.57 | 560.58 |
| Total GHG Emissions | tons of carbon dioxide equivalent | 588.93 | 589.1 |
| Total GHG Emissions Intensity (By Revenue) | tons of carbon dioxide equivalent/revenue of RMB million | 0.04 | 0.03 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/revenue of RMB million | 0.079 | 0.063 |
| Gasoline Consumption | liters | 19319.4 | 13006.8 |
| Purchased Electricity | MWh | 940.74 | 982.96 |
| Total Energy Consumption | MWh | 1172.04 | 1096.57 |
| Total Indirect Energy Consumption | MWh | 940.74 | 982.96 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | m³ | 45990 | 46595 |
| Water Consumption Intensity (By Revenue) | m³/revenue of RMB million | 3.1 | 2.68 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 22935 |
| Number of Employees Aged Above 50 | employees | 7835 |
| Number of Employees Aged Below 30 | employees | 15253 |
| Number of Employees in Mainland China | employees | 45236 |
| Number of Employees in Overseas | employees | 787 |
| Number of Female Employees | employees | 23519 |
| Number of General Employees | employees | 41077 |
| Number of General Employees (Female) | employees | 21166 |
| Number of Junior Management Employees | employees | 4172 |
| Number of Male Employees | employees | 22504 |
| Number of Middle Management Employees | employees | 654 |
| Number of Middle Management Employees (Female) | employees | 2103 |
| Number of Senior Management Employees | employees | 120 |
| Number of Senior Management Employees (Female) | employees | 250 |
| Number of Total Employees | employees | 46023 |
| Percentage of Female Employees | % | 51.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged Below 30 | % | 44.15 | 45.16 |
| Turnover Rate of Employees in Mainland China | % | 33.43 | 32.75 |
| Turnover Rate of Employees in Overseas | % | 0.03 | 3.44 |
| Turnover Rate of Female Employees | % | 35.54 | 34.06 |
| Turnover Rate of Male Employees | % | 31.97 | 30.58 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | working days | 614 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of People Receiving Training on Work Safety | employees | 35759 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 83.66 |
| Percentage of Trained Female Employees | % | 46.38 |
| Percentage of Trained General Employees | % | 83.66 |
| Percentage of Trained Junior Management | % | 8.74 |
| Percentage of Trained Male Employees | % | 46.55 |
| Percentage of Trained Middle Management | % | 0.48 |
| Percentage of Trained Senior Management | % | 0.04 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | hours | 37.08 |
| Average Training Hours (General Staff) | hours | 52.13 |
| Average Training Hours (Male) | hours | 67.17 |
| Average Training Hours (Middle Management) | hours | 45.46 |
| Average Training Hours (Senior Management) | hours | 41.68 |
| Average Training Hours per Employee | hours | 53.6 |
| Total Training Hours | hours | 2324000 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Total Suppliers | 4936 | 9852 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Satisfaction Rate of Customer Complaint Handling | points | 89 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Attendance for Anti-corruption Training | person times | 61288 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 61288 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Participations in Volunteer Activities | person times | 150000 |
| Number of Volunteer Activities Sessions | sessions | 3527 |