2023 Corporate Social Responsibility (ESG) Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Diesel oil direct emissions | Tons of CO₂ | 20.88 | 130 |
| Direct emissions (Category 1) | Tons of CO₂ | 1164.14 | 130 |
| Gasoline direct emissions | Tons of CO₂ | 920.65 | 130 |
| Indirect emissions (Category 2) | Tons of CO₂ | 27606.38 | 130 |
| Intensity of greenhouse gas emissions (Category 1 and Category 2) | Tons of CO₂/Person | 4.88 | 130 |
| Liquefied petroleum gas (LPG) direct emissions | Tons of CO₂ | 1.7 | 130 |
| Natural gas direct emissions | Tons of CO₂ | 220.92 | 130 |
| Purchased electricity indirect emissions | Tons of CO₂ | 24062.98 | 130 |
| Purchased heat indirect emissions | Tons of CO₂ | 3543.39 | 130 |
| Total amount of greenhouse gas emissions (Category 1 and Category 2) | Tons of CO₂ | 28770.52 | 130 |
| 外購熱力間接排放 | 噸 CO₂ | 3543.39 | 60 |
| 外購電力間接排放 | 噸 CO₂ | 24062.98 | 60 |
| 天然氣直接排放 | 噸 CO₂ | 220.92 | 60 |
| 柴油直接排放 | 噸 CO₂ | 920.65 | 60 |
| 汽油直接排放 | 噸 CO₂ | 20.88 | 60 |
| 液化石油氣直接排放 | 噸 CO₂ | 1.7 | 60 |
| 溫室氣體排放密度（範疇一及範疇二） | 噸 CO₂/人 | 4.88 | 60 |
| 溫室氣體排放總量（範疇一及範疇二） | 噸 CO₂ | 28770.52 | 60 |
| 直接排放（範疇一） | 噸 CO₂ | 1146.14 | 60 |
| 間接排放（範疇二） | 噸 CO₂ | 27606.38 | 60 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Cartridge hazardous waste | Tons | 1.66 | 130 |
| Ink box hazardous waste | Tons | 0.38 | 130 |
| Integral cartridge and ink box hazardous waste | Tons | 0.44 | 130 |
| Lead-acid battery (UPS battery) hazardous waste | Tons | 1.04 | 130 |
| Total hazardous wastes | Tons | 12.52 | 130 |
| Weight density of hazardous waste | Ton/Person | 0.0021 | 130 |
| 感應器有害廢棄物 | 噸 | 1.66 | 60 |
| 有害廢棄物密度 | 噸/人 | 0.0021 | 60 |
| 有害廢棄物總量 | 噸 | 12.52 | 60 |
| 紙張無害廢棄物 | 噸 | 6.31 | 60 |
| 蓄電池有害廢棄物 | 噸 | 0.38 | 60 |
| 辦公設備（包括ipad類）無害廢棄物 | 噸 | 1.44 | 60 |
| 鉛蓄電池一體有害廢棄物 | 噸 | 0.44 | 60 |
| 鋰蓄電池（UPS電池）有害廢棄物 | 噸 | 10.04 | 60 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Desktop non-hazardous waste | Tons | 6.31 | 130 |
| Laptop (including iPad) non-hazardous waste | Tons | 1.44 | 130 |
| Paper consumption intensity | Ton/Person | 0.025 | 130 |
| Photocopier non-hazardous waste | Tons | 1.3281 | 130 |
| Printer non-hazardous waste | Tons | 3.26 | 130 |
| Server non-hazardous waste | Tons | 0.68 | 130 |
| Total non-hazardous wastes | Tons | 13.61 | 130 |
| Weight density of non-hazardous waste | Ton/Person | 0.0023 | 130 |
| 其他無害廢棄物 | 噸 | 1.3281 | 60 |
| 服務器無害廢棄物 | 噸 | 3.86 | 60 |
| 無害廢棄物密度 | 噸/人 | 0.68 | 60 |
| 無害廢棄物總量 | 噸 | 13.61 | 60 |
| 無害廢棄物重量密度 | 噸/人 | 0.0023 | 60 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Diesel oil direct energy consumption | MWh | 79.44 | 130 | |
| Direct energy consumption | MWh | 4976.05 | 130 | |
| Energy consumption intensity | MWh/Person | 7.93 | 130 | |
| Gasoline consumption for the headquarters | Liter | 19406.9 | 130 | |
| Gasoline direct energy consumption | MWh | 3756.16 | 130 | |
| Indirect energy consumption | MWh | 41766.04 | 130 | |
| Liquefied petroleum gas (LPG) direct energy consumption | MWh | 7.68 | 130 | |
| Natural gas direct energy consumption | MWh | 1129.77 | 130 | |
| PUE of the data center | PUE (Power Usage Effectiveness) | 1.85 | 126 | |
| Purchased electricity for the headquarters | MWh | 4050.45 | 130 | |
| Purchased electricity indirect energy consumption | MWh | 32818.07 | 130 | |
| Purchased heat indirect energy consumption | MWh | 8947.97 | 130 | |
| Total energy consumption | MWh | 46742.08 | 130 | |
| 外購熱力間接能源消耗 | 兆瓦時 | 8947.97 | 60 | |
| 外購電力間接能源消耗 | 兆瓦時 | 32818.07 | 60 | |
| 天然氣直接能源消耗 | 兆瓦時 | 1129.77 | 60 | |
| 柴油直接能源消耗 | 兆瓦時 | 3759.16 | 60 | |
| 汽油直接能源消耗 | 兆瓦時 | 79.44 | 60 | |
| 液化石油氣直接能源消耗 | 兆瓦時 | 7.68 | 60 | |
| 直接能源消耗 | 兆瓦時 | 4976.05 | 60 | |
| 總鍋爐用熱力 | 兆瓦時 | 4050.45 | 60 | |
| 能源消耗總量 | 兆瓦時 | 46742.08 | 60 | |
| 能源消耗總量密度 | 兆瓦時/人 | 7.93 | 60 | |
| 間接能源消耗 | 兆瓦時 | 41766.04 | 60 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Daily water consumption | Tons | 140759.22 | 130 |
| Daily water consumption for the headquarters | Tons | 26186.3 | 130 |
| Daily water consumption intensity | Ton/Person | 23.87 | 130 |
| Investment in agricultural irrigation, water conservancy, industrial channel maintenance, and new lifting irrigation projects in Ledu District | million RMB | 2.69 | 114 |
| 日常用水密度 | 噸/人 | 23.87 | 60 |
| 日常用水消耗量 | 噸 | 140759.22 | 60 |
| 總回收用水消耗量 | 噸 | 26186.3 | 60 |
| 總鍋爐消耗水量 | 升 | 19406.9 | 60 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total paper consumption | Tons | 146.6 | 130 |
| 紙張消耗密度 | 噸/人 | 0.025 | 60 |
| 紙張消耗總量 | 噸 | 146.6 | 60 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Investment in land consolidation and demolition of abandoned greenhouses in Ledu District | million RMB | 5.36 | 114 |
| Land consolidated and improved in Ledu District | mu | 23206.07 | 114 |
| Rectified abandoned land | mu | 23200 | 114 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 30歲及以下員工人數 | 人 | 1919 | 43 |
| 31-50歲員工人數 | 人 | 10024 | 43 |
| 51歲及以上員工人數 | 人 | 2541 | 43 |
| Condolence funds distributed to employees in difficulty during Spring Festival | million RMB | 1.07 | 112 |
| Jobs directly provided for the society | 14484 | 76 | |
| Number of dispatched employees | Person | 576 | 113 |
| Number of employees | employees | 14000 | 78 |
| Number of employees aged 30 and below | Person | 1919 | 113 |
| Number of employees aged 31-50 | Person | 10024 | 113 |
| Number of employees aged 51 and above | Person | 2541 | 113 |
| Number of employees in Hong Kong, Macao, and Taiwan of China | Person | 1773 | 113 |
| Number of employees in Mainland China | Person | 12711 | 113 |
| Number of female employees | Person | 6391 | 113 |
| Number of male employees | Person | 8093 | 113 |
| Number of minority employees | Person | 773 | 113 |
| Number of new employees | Person | 405 | 113 |
| Number of regular employees | Person | 13908 | 113 |
| Number of regular female employees covered by Special Collective Contract for Protecting Rights and Interests of Female Employees | employees | 2875 | 112 |
| Total assets | RMB billion | 1594.36 | 76 |
| Total number of employees | Person | 14484 | 113 |
| 勞務派遣員工人數 | 人 | 576 | 43 |
| 員工總數 | 人 | 14484 | 43 |
| 大陸地區員工人數 | 人 | 12711 | 43 |
| 女性員工人數 | 人 | 6391 | 43 |
| 少數族裔員工人數 | 人 | 773 | 43 |
| 新籍員工人數 | 人 | 405 | 43 |
| 正式員工人數 | 人 | 13908 | 43 |
| 港澳台地區員工人數 | 人 | 1773 | 43 |
| 男性員工人數 | 人 | 8093 | 43 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 30歲及以下員工流失比率 | % | 15.06 | 43 |
| 31-50歲員工流失比率 | % | 3.13 | 43 |
| 51歲及以上員工流失比率 | % | 3.31 | 43 |
| Employee turnover rate (age 30 and below) | % | 15.06 | 113 |
| Employee turnover rate (age 31-50) | % | 3.13 | 113 |
| Employee turnover rate (age 51 and above) | % | 3.31 | 113 |
| Employee turnover rate (female) | % | 4.74 | 113 |
| Employee turnover rate (male) | % | 4.74 | 113 |
| Employee turnover rate in Hong Kong, Macao, and Taiwan of China | % | 15.12 | 113 |
| Employee turnover rate in Mainland China | % | 3.3 | 113 |
| 大陸地區員工流失比率 | % | 3.3 | 43 |
| 女性員工流失比率 | % | 4.74 | 43 |
| 港澳台地區員工流失比率 | % | 15.12 | 43 |
| 男性員工流失比率 | % | 4.74 | 43 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Attendance rate of head office department-level and branch-level leaders & managers and above to training | % | 99.72% | 113 |
| Attendance rate of head office department-level and branch-level leaders & managers and below (excluded) to training | % | 99.24% | 113 |
| Female attendance rate to training | % | 99.44% | 113 |
| Grassroots cadres and professional technical talents trained | 454 | 114 | |
| Male attendance rate to training | % | 99.08% | 113 |
| Number of man-times covered by training sessions | man-times | 200000 | 112 |
| Number of training sessions completed | sessions | 2100 | 112 |
| 女性受訓員工比率 | % | 99.44% | 43 |
| 男性受訓員工比率 | % | 99.08% | 43 |
| 總部部門及分公司級領導幹部以上受訓員工比率 | % | 99.72% | 43 |
| 總部部門及分公司級領導幹部以下（不含）受訓員工比率 | % | 99.24% | 43 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average training hours completed by female employees | Hour/person | 32.4 | 113 |
| Average training hours completed by head office department-level and branch-level leaders & managers and above | Hour/person | 28.7 | 113 |
| Average training hours completed by head office department-level and branch-level leaders & managers and below (excluded) | Hour/person | 30.38 | 113 |
| Average training hours completed by male employees | Hour/person | 31.13 | 113 |
| Total hours of training for employees | hours | 59709.84 | 112 |
| 女性員工平均受訓時數 | 小時/人 | 32.4 | 43 |
| 男性員工平均受訓時數 | 小時/人 | 31.13 | 43 |
| 總部部門及分公司級領導幹部以上員工平均受訓時數 | 小時/人 | 28.7 | 43 |
| 總部部門及分公司級領導幹部以下（不含）員工平均受訓時數 | 小時/人 | 30.38 | 43 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Balance of loans issued through various SMEs financing guarantee schemes | RMB billion | 2.9 | 104 |
| Number of branches in 30 provinces, autonomous regions and municipalities directly under the central government in Chinese Mainland | branches | 33 | 78 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Increase in SME customers (year on year) | 1040 | 104 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Capital adequacy ratio | % | 18.02 | 76 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Households with renovated village walls in pilot villages (Chalong and Tachun) | households | 152 | 114 |
| Investment in support funds | RMB million | 22.62 | 76 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Collective investment trust plan for urban renovation projects in Zhengzhou | billion RMB | 1.542 | 99 |
| Consumption enabled in targeted poverty alleviation areas | million RMB | 8.44 | 114 |
| Investment in construction projects for rural revitalization pilot villages (Chalong and Tachun) | million RMB | 1 | 114 |
| Investment in poverty elimination areas across the country | million RMB | 622.6 | 114 |
| Number of person-times employees in difficulty visited during Spring Festival | person-times | 479 | 112 |
| Village walls renovated in pilot villages (Chalong and Tachun) | meters | 6881.4 | 114 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tons of CO₂ | 1164.14 |
| GHG Emissions from Natural Gas | Tons of CO₂ | 220.92 |
| GHG Emissions from Purchased Electricity | Tons of CO₂ | 24062.98 |
| Indirect Energy Emissions (Scope 2) | Tons of CO₂ | 27606.38 |
| Total GHG Emissions | Tons of CO₂ | 28770.52 |
| Total GHG Emissions Intensity (By Employee) | Tons of CO₂/Person | 4.88 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Hazardous Waste (Used Batteries) | Tons | 1.04 |
| Total Hazardous Waste | Tons | 12.52 |
| Total Hazardous Waste Intensity (By Employee) | Ton/Person | 0.0021 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | 噸 | 3.26 |
| Non-Hazardous Waste Disposed | Tons | 13.61 |
| Total Non-Hazardous Waste Intensity (By Employee) | Ton/Person | 0.0023 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Diesel Fuel Consumption | MWh | 79.44 |
| Energy Consumption Intensity (By Employee) | MWh/Person | 7.93 |
| Gasoline Consumption | Liter | 19406.9 |
| LPG Consumption | MWh | 7.68 |
| Natural Gas Consumption | MWh | 1129.77 |
| Purchased Electricity | MWh | 32818.07 |
| Purchased Heating | MWh | 8947.97 |
| Total Direct Energy Consumption | MWh | 4976.05 |
| Total Energy Consumption | MWh | 46742.08 |
| Total Indirect Energy Consumption | MWh | 41766.04 |
| Total Purchased Energy | MWh | 41766.04 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Recycled Water Usage | Tons | 26186.3 |
| Water Consumption | Tons | 140759.22 |
| Water Consumption Intensity (By Revenue) | Ton/Person | 23.87 |
| Water Consumption in Office | Tons | 26186.3 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Packaging Material Consumption (Paper) | Tons | 146.6 |
| Packaging Material Intensity (By Employee) | Tons/Employee | 0.025 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Investment in Ecological Restoration | million RMB | 5.36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | Person | 10024 |
| Number of Employees Aged Above 50 | Person | 2541 |
| Number of Employees Aged Below 30 | Person | 1919 |
| Number of Employees in Hong Kong and Mainland China | Person | 14484 |
| Number of Employees in Mainland China | Person | 12711 |
| Number of Female Employees | Person | 6391 |
| Number of Full-time Employees | Person | 13908 |
| Number of Male Employees | Person | 8093 |
| Number of New Employees | Person | 405 |
| Number of Temporary Workers | Person | 576 |
| Number of Total Employees | Person | 14484 |
| Percentage of Employees Aged 30-50 | % | 69.2 |
| Percentage of Employees Aged Above 50 | % | 17.54 |
| Percentage of Employees Aged Below 30 | % | 13.25 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 87.74 |
| Percentage of Female Employees | % | 44.13 |
| Percentage of Full-time Employees | % | 95.02 |
| Percentage of Male Employees | % | 55.87 |
| Percentage of New Employees | % | 2.8 |
| Percentage of Temporary Workers | % | 3.98 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 3.13 |
| Turnover Rate of Employees Aged Above 50 | % | 3.31 |
| Turnover Rate of Employees Aged Below 30 | % | 15.06 |
| Turnover Rate of Employees in Hong Kong | % | 15.12 |
| Turnover Rate of Employees in Mainland China | % | 3.3 |
| Turnover Rate of Female Employees | % | 4.74 |
| Turnover Rate of Male Employees | % | 4.74 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 99.72 |
| Percentage of Trained Female Employees | % | 99.44 |
| Percentage of Trained Male Employees | % | 99.08 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | Hour/person | 32.4 |
| Average Training Hours (General Staff) | Hour/person | 30.38 |
| Average Training Hours (Male) | Hour/person | 31.13 |
| Average Training Hours (Senior Management) | Hour/person | 28.7 |
| Total Training Hours | hours | 59709.84 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers in Mainland China | |
| Number of Total Suppliers |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit |
|---|---|
| Number of Anti-corruption Training Session | sessions |
| Number of Attendance for Anti-corruption Training | man-times |
| Number of Directors and Management Attendance for Anti-corruption Training | man-times |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Investment in Targeted Poverty Alleviation | million RMB | 8.44 |
| Number of Participations in Volunteer Activities | person-times | 479 |
| Total In-kind Donations | units |