2023 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Year: 2023
Published: 2024-04-25
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 Report Pages
Air pollutant emissions Kilograms 3143.08 33
Carbon monoxide (CO) emissions Kilograms 1751.9 33
Nitrogen oxides (NOₓ) emissions Kilograms 1332.41 33
Particulate matter (PM) emissions Kilograms 48.77 33
Sulfur dioxide (SO₂) emissions Kilograms 10 33

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
Direct greenhouse gas emissions (Scope 1) tCO2e 5542.76 5121.39 5770.95 5438.64 32
GHG emission intensity tCO2e/thousand RMB of revenue 0.0019 0.0027 0.0023 0.0036 32
Indirect GHG emissions (Scope 2) tCO2e 11031.19 21504.98 21343.78 44263.36 32
Target for carbon dioxide emission intensity per 10000 RMB output value (income) tons of carbon dioxide equivalent per 10000 RMB 0.035 28
Total GHG emissions (Scope 1 + Scope 2) tCO2e 16573.95 26626.37 27114.72 49702 32

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
Breakdown of hazardous waste generation - medical waste Kilograms 1608921.39 1848689.54 2004701.31 1846444.99 32
Breakdown of hazardous waste generation - waste lamps Kilograms 1421.66 1494.82 1356.39 1541.5 32
Hazardous waste generation - waste batteries Kilograms 1600.66 1828.01 1831.08 2265.01 32
Hazardous waste generation - waste ink cartridges Kilograms 4171.17 4751.69 4816.09 5644.75 32
Total amount of hazardous waste disposed Kilograms 1616178.48 1858670.7 2008796.8 1855916.25 32
Total hazardous waste generation Kilograms 1616178.48 1858670.7 2008796.8 1855916.25 32

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
Breakdown of non-hazardous waste generation - office paper usage Kilograms 180806.09 209311.05 202980.65 220701.26 32
Total amount of non-hazardous waste disposed Kilograms 12314398.82 8700484.45 9613038.56 10539609.13 32
Total amount of non-hazardous waste generated Kilograms 12314398.82 8700484.45 9613038.56 10539609.13 32
Total solid waste recycled/reused Kilograms 17890 20140 23300 27546 32
Wastewater discharged Metric tons 1535164 1833447.48 2162192.37 2613853.25 33

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Amount of recyclable materials/packaging materials used Kilograms 64516.59 33

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
Total LPG consumption Kilograms 11550 12150 14250 12750 32
Total diesel consumption Liters 88347.31 90769.81 201841.64 180265.82 32
Total direct energy consumption Tonnes of Coal Equivalent (TCE) 2061.63 1904.9 2146.5 2022.9 32
Total electricity consumption kWh 27439.366 47726.167 47003.595 85099.349 32
Total energy consumption Tonnes of Coal Equivalent (TCE) 6164.68 9036.83 10085.32 15456.98 32
Total gas consumption 1711186 1749757.56 1632212.35 1955108.04 32
Total gasoline consumption Liters 282248.83 268952.38 268330.76 236566.46 32
Total indirect energy consumption Tonnes of Coal Equivalent (TCE) 4103.05 7998.78 7938.82 13434.08 32
Total natural gas consumption 833513 706804.55 824671.88 680163.82 32
Total thermal power consumption Million kilojoules 21429.8 62558.24 63404.12 48435.06 32

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
Total water consumption Megalitres 2391.62 2617.97 2943 2706.85 32

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2023 Report Pages
Material/packaging material usage Kilograms 71292.08 33
Non-renewable material/packaging material usage Kilograms 6775.49 33

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2022 2023 Report Pages
Amount invested in environmental public welfare Thousand RMB 41 44 171 33
Number of employees participating in environmental public welfare activities Person-times 1242 33
Number of environmental public welfare activities organized or participated in Times 26 33
Number of environmental training sessions Times 160 33
Scale of green credit Billion RMB 1.488 32
Scale of sustainable, green bond issuance Billion RMB 1.468 32

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 2023 Report Pages
Age classification - total number of employees below 30 years old Persons 5548 41
Annual intake of new employees Persons 1138 912 1144 2150 42
Attendance Rate of Board Members % 98.8 17
Board Members Persons 11 17
By age cohort - total number of employees aged 50 and above Persons 3520 41
By age group - total number of employees aged 30 to 50 Persons 11710 41
By educational background - total number of employees with associate degree and below Persons 7222 41
Categorized by work region - total employee count in other regions Persons 115 41
Classified by education level - total number of employees with bachelor's degrees Persons 12209 41
Classified by education level - total number of employees with master's degrees Persons 1306 41
Classified by employee type - others (labor agreements, retiree re-employment, etc.) Persons 5142 41
Classified by employee type - total number of contractual employees Persons 14371 41
Classified by employee type - total number of labor dispatch employees Persons 1265 41
Duration of paid parental leave (i.e., maternity leave) for the primary caregiver (mother) Days 158 43
Education level breakdown - total number of employees with doctoral degrees Persons 41 41
Ethnic division - total number of minority ethnic employees Persons 352 41
Female Board Members Persons 2 17
Gender classification - total female employees Persons 14958 41
Gender-specific breakdown - total male employees Persons 5820 41
Gender-specific breakdown of total new hires - females Persons 820 571 696 1444 42
Independent Non-executive Directors Persons 4 17
Number of Directors with Risk Management Expertise Persons 11 17
Organized by work location - total number of employees in Beijing city Persons 626 41
Others - total number of employees with disabilities Persons 7 41
Others - total number of party members Persons 4176 41
Percentage of executives hired from the local community % 96 17
Percentage of female employees in management - junior management % 54.1 17
Percentage of female employees in management - middle management % 25 17
Percentage of female employees in management - senior management % 50 17
Percentage of female employees in stem-related positions % 37.4 17
Percentage of women in management positions in revenue generating functions % 54.4 17
Regional total of new employees - other locations Persons 1026 676 961 1920 42
Target percentage of female employees at junior management level % 50 17
Target percentage of female employees at management level % 50 17
Target percentage of female employees at middle management level % 50 17
Target percentage of female employees at senior management level % 50 17
The actual number of female employees availing maternity leave Persons 15 43
The duration of paid parental leave for the non-primary caregiver (father), also known as paternity leave Days 15 43
The grand total of newly hired employees categorized by age - those ranging from 30 to 50 years old Persons 707 389 485 652 42
The grand total of newly recruited employees categorized by rank - senior management tier Persons 8 6 6 8 42
The number of female employees who are eligible for maternity leave Persons 15 43
The number of incentive recipients for the Employee Stock Option Plan (ESOP) Persons 45 43
The proportion of internal staff filling vacant positions % 2.11 6.14 3.15 2.42 42
The proportion of newly recruited employees % 8.25 5.97 5.7 10.23 42
The total number of new hires categorized by age - employees below 30 years old Persons 377 509 639 1321 42
The total number of new hires categorized by level - grassroots employees Persons 1026 868 1092 2097 42
Total number of employees Persons 20778 41
Total number of new hires categorized by gender - male Persons 318 341 448 706 42

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 2023 Report Pages
Absenteeism rate among employees % 1.65 1.64 1.95 1.5 42
Age-specific employee turnover rate - Turnover rate among employees aged 50 and above % 0.3 1.13 2.96 2.74 43
Employee turnover rate stratified by age - turnover rate among employees aged 30 to 50 % 0.3 1.58 3.7 2.62 43
Gender-specific employee turnover rate - female % 0.4 2 6 5 43
Gender-specific employee turnover rate - male % 0.2 1 2 2 43
Overall employee turnover rate % 0.7 3.4 9.7 8.3 43
Regional breakdown of total new hires - Beijing city Persons 112 236 183 230 42
Regional employee turnover rate - Beijing % 10 16 10.4 11.87 43
Regional employee turnover rate - other regions % 7 2 3 2 43
Target for employee absenteeism rate % 3 42
The aggregate number of new hires, categorized by age - employees aged 50 and above Persons 54 14 20 177 42
The aggregate number of newly hired employees, categorized by rank - intermediate management level Persons 104 38 46 45 42
The turnover rate of employees based on age - specifically, those aged below 30 % 0.05 0.74 3.13 2.98 43
Voluntary turnover rate among employees % 0.05 0.27 2.37 43

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Coverage rate of employee physical examinations % 85 42

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2023 Report Pages
Number of participants in environmental protection training activities Person-times 6485 33
Percentage of employee training attendance by hierarchical level - senior management % 100 41
Percentage of employee training participation by hierarchical level - mid-level management % 90.71 41
Percentage of employee training participation by hierarchy - frontline staff % 74.9 41
Percentage of female employees participating in training, categorized by gender % 75.93 41
Percentage of male employees participating in training, categorized by gender % 74.21 41
Proportion of employees undergoing training % 75.4 41
The percentage of employees covered by the motivation program (excluding top management) % 3.95 43
The total number of employee training sessions Times 2070 41
The total number of employees participating in training Persons 15584 41
Total number of employee training sessions attended Person-times 36371 41

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Amount invested in environmental training Thousand RMB 115.7 119.8 147.3 33
Average duration of employee training Hours 60.63 41
Average training duration for employees across different levels - intermediate management tier Hours 144.3 41
Average training duration for employees at different levels - senior management Hours 125.17 41
Average training duration for employees by age group - those under 30 years old Hours 48.39 41
Average training duration for employees of different age groups - employees aged 30 to 50 Hours 60.91 41
Average training duration for male employees Hours 60.8 41
Average training duration per employee stratified by age - employees over 50 years old Hours 53.29 41
Average training duration per gender - female Hours 60.22 41
Hierarchical employee average training duration - frontline staff Hours 53.06 41
Regional average employee training duration - Beijing city Hours 60.8 41
Regional average employee training duration - other regions Hours 60.62 41

Number of suppliers by geographical region.

Indicator Unit 2023 Report Pages
Number of suppliers by region - Beijing 10641 25
Number of suppliers by region - Guangdong 767 25
Number of suppliers by region - Other provinces, municipalities, autonomous regions, and administrative regions 12283 25
Number of suppliers by region - Shanghai 1428 25
Number of suppliers by region - other countries 1315 25
Supplier status-total number of suppliers 26434 25

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Proportion of recycled materials/packaging materials % 90 33

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 2022 2023 Report Pages
Annual customer satisfaction overall goal % 90 25
Patient outpatient satisfaction % 91.52 90.93 95.21 93.8 25
Patient satisfaction with hospitalization % 86.42 89.42 93.11 95.74 25

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2023 Report Pages
Number of disclosure announcements Pieces 81 25

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of Non-executive Board Members with Risk Management Expertise Persons 8 17

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2023 Report Pages
Number of anti-corruption and integrity training sessions Times 14 17
Number of persons covered by anti-corruption and integrity training Person-times 1530 17

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Number of investor communication activities conducted Times 170 25
The number of charitable projects 2 5 12 49

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Beneficiaries of public welfare and charitable projects Person-times 66 295 562 49
Duration of volunteer activities Hours 981 1794 2346 49
Expenditure on volunteer activities RMB 32700 119600 234600 49
The number of volunteers participating in various activities Person-times 327 598 782 49
Total amount invested in charity Thousand RMB 1000 2445 3369.9 49

The types of emissions and respective emissions data.

Standard Indicator Unit 2023
Airborne Particulate Matter (PM) Emissions Kilograms 48.77
NOₓ Emissions Kilograms 1332.41
SOₓ Emissions Kilograms 10

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Direct GHG Emissions (Scope 1) tCO2e 5542.76 5121.39 5770.95 5438.64
Indirect Energy Emissions (Scope 2) tCO2e 11031.19 21504.98 21343.78 44263.36
Total GHG Emissions tCO2e 16573.95 26626.37 27114.72 49702
Total GHG Emissions Intensity (By Revenue) tCO2e/thousand RMB 0.0019 0.0027 0.0023 0.0036

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Hazardous Waste Disposed Kilograms 1616178.48 1858670.7 2008796.8 1855916.25
Total Hazardous Waste Kilograms 1616178.48 1858670.7 2008796.8 1855916.25

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Non-Hazardous Waste Disposed Kilograms 12314398.82 8700484.45 9613038.56 10539609.13
Non-Hazardous Waste Recycled Kilograms 17890 20140 23300 27546
Paper Waste Kilograms 180806.09 209311.05 202980.65 220701.26

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Diesel Fuel Consumption Liters 88347.31 90769.81 201841.64 180265.82
Gasoline Consumption Liters 282248.83 268952.38 268330.76 236566.46
LPG Consumption Kilograms 11550 12150 14250 12750
Natural Gas Consumption 833513 706804.55 824671.88 680163.82
Purchased Electricity kWh 27439.366 47726.167 47003.595 85099.349
Total Direct Energy Consumption Tonnes of Coal Equivalent (TCE) 2061.63 1904.9 2146.5 2022.9
Total Energy Consumption Tonnes of Coal Equivalent (TCE) 6164.68 9036.83 10085.32 15456.98
Total Indirect Energy Consumption Tonnes of Coal Equivalent (TCE) 4103.05 7998.78 7938.82 13434.08

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Water Consumption Megalitres 2391.62 2617.97 2943 2706.85

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2023
Packaging Materials Consumed Kilograms 71292.08

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2021 2022 2023
Total Investment in Ecological Restoration Thousand RMB 41 44 171

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022 2023
Number of Bachelor's Degree Employees Persons 12209
Number of Below Junior College Employees Persons 7222
Number of Doctoral Degree Employees Persons 41
Number of Employees Aged 30-50 Persons 11710
Number of Employees Aged Above 50 Persons 3520
Number of Employees Aged Below 30 Persons 5548
Number of Female Employees Persons 14958
Number of Male Employees Persons 5820
Number of Master's Degree Employees Persons 1306
Number of New Employees Persons 1138 912 1144 2150
Number of New Employees (Aged 30-50) Persons 707 389 485 652
Number of New Employees (Aged Below 30) Persons 377 509 639 1321
Number of New Employees (Female) Persons 820 571 696 1444
Number of New Employees (Male) Persons 318 341 448 706
Number of New Employees (Senior Management) Persons 8 6 6 8
Number of Total Employees Persons None None None 20778
Percentage of Bachelor's Degree Employees % 58.76
Percentage of Below Junior College Employees % 34.77
Percentage of Doctoral Degree Employees % 0.2
Percentage of Employees Aged 30-50 % 56.38
Percentage of Employees Aged Above 50 % 16.94
Percentage of Employees Aged Below 30 % 26.71
Percentage of Female Employees % 71.99
Percentage of Male Employees % 28.01
Percentage of Master's Degree Employees % 6.29
Percentage of New Employees % 8.25 5.97 5.7 10.23

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 0.3 1.58 3.7 2.62
Turnover Rate of Employees Aged Above 50 % 0.3 1.13 2.96 2.74
Turnover Rate of Employees Aged Below 30 % 0.05 0.74 3.13 2.98
Turnover Rate of Female Employees % 0.4 2 6 5
Turnover Rate of Male Employees % 0.2 1 2 2
Turnover Rate of Total Employees % 0.7 3.4 9.7 8.3

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2023
Health Check Coverage for Employees % 85

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2023
Percentage of Employees Trained % 75.4
Percentage of Trained Female Employees % 75.93
Percentage of Trained General Employees % 74.9
Percentage of Trained Male Employees % 74.21
Percentage of Trained Middle Management % 90.71
Percentage of Trained Senior Management % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023
Average Training Hours (Employees Aged 30-50) Hours 60.91
Average Training Hours (Employees Over 50) Hours 53.29
Average Training Hours (Employees Under 30) Hours 48.39
Average Training Hours (Female) Hours 60.22
Average Training Hours (General Staff) Hours 53.06
Average Training Hours (Male) Hours 60.8
Average Training Hours (Middle Management) Hours 144.3
Average Training Hours (Senior Management) Hours 125.17
Average Training Hours per Employee Hours 60.63

Number of suppliers by geographical region.

Standard Indicator Unit 2023
Number of Suppliers in Mainland China 23704
Number of Suppliers in Overseas 1315
Number of Total Suppliers 26434

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Standard Indicator Unit 2023
Percentage of Suppliers Using Green Materials and Recycling Packaging % 90

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2023
Number of Anti-corruption Training Session Times 14
Number of Attendance for Anti-corruption Training Person-times 1530

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Investment in Volunteer Activities RMB 32700 119600 234600
Number of Participations in Volunteer Activities Person-times 327 598 782
Total Social Investment RMB 1000000 2445000 3369900
Total Volunteer Service Hours Hours 981 1794 2346