2023 Environmental, Social and Corporate Governance Advisory Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| NOx emission | kg | 788.62 | 1333.67 | 102 |
| NOx emissions | kg | 788.62 | 1333.67 | 57 |
| Particulate matter | kg | 21.96 | 51.93 | 57 |
| Particulate matters | kg | 21.96 | 51.93 | 102 |
| SOx emission | kg | 7.67 | 7.06 | 102 |
| SOx emissions | kg | 7.67 | 7.06 | 57 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) | tCO2e | 6411.47 | 8584.76 | 102 |
| Greenhouse gas emission intensity | tCO2e/10000 sq.m. | 11.79 | 11.91 | 102 |
| Greenhouse gas emission intensity (CO2 equivalent per 10000 sq.m.) | ton | 11.79 | 11.91 | 57 |
| Indirect greenhouse gas emissions (Scope 2) | tCO2e | 513284.36 | 509852.6 | 102 |
| Total greenhouse gas emissions | ton | 519695.83 | 518437.36 | 57 |
| Total greenhouse gas emissions (Scope 1 and Scope 2) | tCO2e | 519695.83 | 518437.36 | 102 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Discarded bulbs/tubes | ton | 40.09 | 58.34 | 102 |
| Emission intensity of hazardous waste | ton/10000 sq.m. | 0.0014 | 0.0016 | 102 |
| Hazardous waste emission intensity per 10000 sq.m. | ton | 0.0014 | 0.0016 | 57 |
| Total generation of hazardous waste | ton | 61.47 | 69.57 | 57, 102 |
| Weight of waste electronic products | ton | 9.57 | 7.65 | 102 |
| Weight of waste ink cartridge/toner | ton | 11.81 | 3.58 | 102 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Emission intensity of non-hazardous waste | ton/10000 sq.m. | 5.82 | 4.41 | 102 |
| Garden waste | ton | 47113.52 | 39526.05 | 102 |
| General household waste | ton | 209420.99 | 152642.01 | 102 |
| Non-hazardous waste emission intensity per 10000 sq.m. | ton | 5.82 | 4.41 | 57 |
| Total generation of non-hazardous waste | ton | 256534.51 | 192168.06 | 57, 102 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Consumption of liquefied petroleum gas | kg | 585931.04 | 167919.96 | 57, 103 |
| Consumption of pipeline gas | m³ | 464384.5 | 353749.87 | 57, 103 |
| Direct energy consumption | MWh | 16189.71 | 9772.84 | 103 |
| Electricity generation capacity from new photovoltaic equipment (Evergrande Yujing Peninsula Meizhou) | kWh (first month) | 4000 | 61 | |
| Gasoline consumption | L | 56221.26 | 141877.42 | 57, 103 |
| Indirect energy consumption | MWh | 900025.18 | 894007.72 | 103 |
| Total electricity consumption | MWh | 900025.18 | 894007.72 | 57, 103 |
| Total energy consumption | MWh | 916214.89 | 903780.55 | 103 |
| Total energy consumption intensity | MWh/10000 sq.m. | 20.41 | 20.54 | 103 |
| Total energy consumption intensity (Group) | MWh per 10000 square metres | 20.54 | 61 | |
| Total energy consumption intensity per 10000 sq.m. | MWh | 20.41 | 20.54 | 57 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total water consumption | m³ | 26001478.56 | 25027141.42 | 57, 103 |
| Water consumption intensity | m³/10000 sq.m. | 589.69 | 574.87 | 103 |
| Water consumption intensity per 10000 sq.m. | m³ | 589.69 | 574.87 | 57 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Male-to-female ratio | 64:36 | 61:39 | 9 | |
| Number of employees aged 30 or below | employees | 17806 | 76 | |
| Number of employees aged 31-50 | employees | 38815 | 76 | |
| Number of employees aged 51 or above | employees | 34861 | 76 | |
| Number of employees by age group: 30 below | 15883 | 17806 | 104 | |
| Number of employees by age group: 31-50 | 33537 | 38815 | 104 | |
| Number of employees by age group: 51 above | 22656 | 34861 | 104 | |
| Number of employees by employment type: Full-time | 71835 | 66671 | 104 | |
| Number of employees by employment type: Part-time | 241 | 24811 | 104 | |
| Number of employees by gender: Female | 25713 | 35426 | 104 | |
| Number of employees by gender: Male | 46363 | 56056 | 104 | |
| Number of employees by geographical region: China (including Hong Kong, Macau and Taiwan) | 72076 | 91482 | 104 | |
| Number of female employees | employees | 35426 | 76 | |
| Number of male employees | employees | 56056 | 76 | |
| Number of new employees by age group: 30 below | 12722 | 18365 | 104 | |
| Number of new employees by age group: 31-50 | 12281 | 17050 | 104 | |
| Number of new employees by age group: 51 above | 12940 | 25515 | 104 | |
| Number of new employees by gender: Female | 12482 | 23282 | 104 | |
| Number of new employees by gender: Male | 25461 | 37648 | 104 | |
| Number of new employees by geographical region: China (including Hong Kong, Macau and Taiwan) | 37943 | 60930 | 104 | |
| Total number of employees | employees | 91482 | 76 | |
| Total number of staff | 72076 | 91482 | 104 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Percentage of staff turnover (total) | % | 35 | 35 | 104 |
| Percentage of staff turnover by age group: 30 below | % | 44 | 46 | 104 |
| Percentage of staff turnover by age group: 31-50 | % | 28 | 28 | 104 |
| Percentage of staff turnover by age group: 51 above | % | 38 | 36 | 104 |
| Percentage of staff turnover by employment type: Full-time | % | 35 | 33 | 104 |
| Percentage of staff turnover by employment type: Part-time | % | 33 | 41 | 104 |
| Percentage of staff turnover by gender: Female | % | 35 | 33 | 104 |
| Percentage of staff turnover by gender: Male | % | 35 | 36 | 104 |
| Percentage of staff turnover by geographical region: China (including Hong Kong, Macau and Taiwan) | % | 35 | 35 | 104 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Accidents with work injury (excluding fatalities) | 267 | 786 | 105 | |
| Number of work-related fatalities | 1 | 11 | 105 | |
| Work-related fatality rate | 0.0014% | 0.01% | 105 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of working days lost due to work injury (day) | day | 13505 | 20162 | 105 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employees trained by gender: Female | 100% | 100% | 105 | |
| Employees trained by gender: Male | 100% | 100% | 105 | |
| Employees trained by title type: Junior Staff | 100% | 100% | 105 | |
| Employees trained by title type: Management | 100% | 100% | 105 | |
| Employees trained by title type: Senior Staff | 100% | 100% | 105 | |
| Total employees trained | 100% | 100% | 105 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average training hours per employee | hours | 19.19 | 15.03 | 105 |
| Average training hours per employee by gender: Female | hours | 16.87 | 15.02 | 105 |
| Average training hours per employee by gender: Male | hours | 20.47 | 15.04 | 105 |
| Average training hours per employee by title type: Junior Staff | hours | 14.76 | 14.63 | 105 |
| Average training hours per employee by title type: Management | hours | 56.78 | 10.89 | 105 |
| Average training hours per employee by title type: Senior Staff | hours | 55.74 | 30.2 | 105 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of projects under management | projects | 2898 | 9 |
| Number of suppliers in Anhui | 449 | 53 | |
| Number of suppliers in Beijing | 436 | 53 | |
| Number of suppliers in Chongqing | 303 | 53 | |
| Number of suppliers in East China | 342 | 53 | |
| Number of suppliers in Fujian | 84 | 53 | |
| Number of suppliers in Gansu | 206 | 53 | |
| Number of suppliers in Guangdong | 332 | 53 | |
| Number of suppliers in Guangxi | 183 | 53 | |
| Number of suppliers in Guizhou | 118 | 53 | |
| Number of suppliers in Hainan | 164 | 53 | |
| Number of suppliers in Heilongjiang | 168 | 53 | |
| Number of suppliers in Henan | 434 | 53 | |
| Number of suppliers in Hubei | 454 | 53 | |
| Number of suppliers in Hunan | 517 | 53 | |
| Number of suppliers in Inner Mongolia | 345 | 53 | |
| Number of suppliers in Jiangsu | 225 | 53 | |
| Number of suppliers in Jiangxi | 257 | 53 | |
| Number of suppliers in Jilin | 93 | 53 | |
| Number of suppliers in Liaoning | 289 | 53 | |
| Number of suppliers in Shaanxi | 134 | 53 | |
| Number of suppliers in Shandong | 131 | 53 | |
| Number of suppliers in Shanxi | 255 | 53 | |
| Number of suppliers in Sichuan | 225 | 53 | |
| Number of suppliers in Xinjiang | 177 | 53 | |
| Number of suppliers in Yunnan | 104 | 53 | |
| Total area under management | million square metres | 532 | 9 |
| Total number of suppliers | 6217 | 53 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Complaint completion rate | 95.59% | 99.98% | 14, 106 | |
| National Satisfaction Survey for 2023 covered property owners | 743000 | 14 | ||
| Number of complaints and enquiries received from various sources (time) | 56547 | 59413 | 106 | |
| Number of return visits after complaint handling (time) | 27974 | 19402 | 106 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of copyrights | 42 | 57 | 106 | |
| Number of trademarks | 60 | 60 | 106 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total number of hours of anti-corruption trainings | hour | 11795.5 | 50172.07 | 106 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of awards and honours received | more than 70 | 9 | |
| Number of households served | million households | 3.63 | 9 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of volunteers | 16956 | N/A | 106 | |
| Total hours of volunteering service | 2960596 | N/A | 106 | |
| Total investment amount | RMB | 20216662 | 33951931 | 106 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 21.96 | 51.93 |
| NOₓ Emissions | kg | 788.62 | 1333.67 |
| SOₓ Emissions | kg | 7.67 | 7.06 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 6411.47 | 8584.76 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 513284.36 | 509852.6 |
| Total GHG Emissions | tCO2e | 519695.83 | 518437.36 |
| Total GHG Emissions Intensity (By Area) | tCO2e/10000 sq.m. | 11.79 | 11.91 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Hazardous Electronic Waste | ton | 9.57 | 7.65 |
| Total Hazardous Waste | ton | 61.47 | 69.57 |
| Total Hazardous Waste Intensity (By Area) | ton/10000 sq.m. | 0.0014 | 0.0016 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | ton | 209420.99 | 152642.01 |
| Total Non-Hazardous Waste Intensity (By Area) | ton/10000 sq.m. | 5.82 | 4.41 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | tonnes per year |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | MWh/10000 sq.m. | 20.41 | 20.54 |
| Gasoline Consumption | L | 56221.26 | 141877.42 |
| LPG Consumption | kg | 585931.04 | 167919.96 |
| Natural Gas Consumption | m³ | 464384.5 | 353749.87 |
| Total Direct Energy Consumption | MWh | 16189.71 | 9772.84 |
| Total Electricity Consumption | MWh | 900025.18 | 894027.72 |
| Total Energy Consumption | MWh | 916214.89 | 903780.55 |
| Total Indirect Energy Consumption | MWh | 900025.18 | 894007.72 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | m³ | 26001478.56 | 25027141.42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 33537 | 38815 |
| Number of Employees Aged Above 50 | employees | 22656 | 34861 |
| Number of Employees Aged Below 30 | employees | 15883 | 17806 |
| Number of Employees in Hong Kong and Mainland China | employees | 72076 | 91482 |
| Number of Female Employees | employees | 25713 | 35426 |
| Number of Full-time Employees | employees | 71835 | 66671 |
| Number of Male Employees | employees | 46363 | 56056 |
| Number of New Employees | employees | 37943 | 60930 |
| Number of New Employees (Above 50) | employees | 12940 | 25515 |
| Number of New Employees (Aged 30-50) | employees | 12281 | 17050 |
| Number of New Employees (Aged Below 30) | employees | 12722 | 18365 |
| Number of New Employees (Female) | employees | 12482 | 23282 |
| Number of New Employees (Mainland China) | employees | 37943 | 60930 |
| Number of New Employees (Male) | employees | 25461 | 37648 |
| Number of Part-time Employees | employees | 241 | 24811 |
| Number of Total Employees | employees | 72076 | 91482 |
| Percentage of Female Employees | percent | 36 | 39 |
| Percentage of Male Employees | percent | 64 | 61 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 28 | 28 |
| Turnover Rate of Employees Aged Above 50 | % | 38 | 36 |
| Turnover Rate of Employees Aged Below 30 | % | 44 | 46 |
| Turnover Rate of Female Employees | % | 35 | 33 |
| Turnover Rate of Full-time Employees | % | 35 | 33 |
| Turnover Rate of Male Employees | % | 35 | 36 |
| Turnover Rate of Part-time Employees | % | 33 | 41 |
| Turnover Rate of Total Employees | % | 35 | 35 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Work-related Fatalities | 1 | 11 | |
| Work-related Fatalities Rate | % | 0.0014 | 0.01 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 13505 | 20162 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 16.87 | 15.02 |
| Average Training Hours (General Staff) | hours | 14.76 | 14.63 |
| Average Training Hours (Male) | hours | 20.47 | 15.04 |
| Average Training Hours (Middle Management) | hours | 56.78 | 10.89 |
| Average Training Hours (Senior Management) | hours | 55.74 | 30.2 |
| Average Training Hours per Employee | hours | 19.19 | 15.03 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers in East China | 342 | |
| Number of Total Suppliers | 6217 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Complaints Handling Rate | % | 95.59 | 99.98 |
| Total Number of Customer Complaints | times | 56547 | 59413 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | 102 | 117 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hours of Anti-corruption Training | hour | 11795.5 | 50172.07 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Registered Volunteers | 16956 | ||
| Total Social Investment | RMB | 20216662 | 33951931 |
| Total Volunteer Service Hours | 2960596 |