Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Emissions - Nitrogen oxides (NOx) | Tonnes | 189.4 | 52 |
| Emissions - Respirable suspended particulates (PM10) | Tonnes | 2.58 | 52 |
| Emissions - Sulphur dioxides (SO2) | Tonnes | 80.0 | 52 |
| Nitrogen oxides (NOx) emissions | Kg | 8040 | 50 |
| Nitrogen oxides (NOx) emissions per MJ of town gas | Kg per million MJ of town gas | 3.6 | 50 |
| Sulphur oxides (SOx) emissions | Kg | 508 | 50 |
| Sulphur oxides (SOx) emissions per MJ of town gas | Kg per million MJ of town gas | 0.23 | 50 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Carbon intensity of Hong Kong Town Gas consumption (customer-side, kWh basis) | kg CO2e/kWh | 0.19 | 23 |
| Carbon intensity of Hong Kong Town Gas consumption (customer-side, unit basis) | kg CO2e/unit of town gas | 2.553 | 23 |
| Carbon intensity of Hong Kong Town Gas production | kg CO2e/unit of town gas | 0.549 | 23 |
| Carbon intensity of Hong Kong Town Gas production (kWh basis) | kg CO2e/kWh | 0.04 | 23 |
| Carbon reduction from use of landfill gas | tCO2e | 36588 | 23 |
| Emissions - Scope 1 emissions | Tonnes CO2e | 1596000 | 52 |
| Emissions - Scope 2 emissions | Tonnes CO2e | 618000 | 52 |
| Emissions - Total greenhouse gases (GHG) | Tonnes CO2e | 2214000 | 52 |
| Hong Kong Town Gas production scope 1 and 2 emissions | tCO2e | 131016 | 23 |
| Scope 1 & 2 emissions (pie chart) | million tCO2e | 2.21 | 23 |
| Scope 3 carbon emissions | tCO2e | 27555000 | 23 |
| Scope 3 emissions (pie chart) | million tCO2e | 27.56 | 23 |
| Scope 3 emissions Category 11: Use of sold products (percentage of total scope 3) | % | 78 | 23 |
| Scope 3 emissions Category 1: Purchased goods and services (percentage of total scope 3) | % | 12 | 23 |
| Scope 3 emissions Category 2: Capital goods (percentage of total scope 3) | % | 1 | 23 |
| Scope 3 emissions Category 3: Fuel-and-energy related activities (percentage of total scope 3) | % | 1 | 23 |
| Scope 3 emissions: Electricity consumption (percentage of total scope 3) | % | 7 | 23 |
| Scope 3 emissions: Other categories (percentage of total scope 3) | % | 1 | 23 |
| Total GHG emissions from gas consumption (customer-side) in Hong Kong | kg CO2e/unit of town gas | 2553 | 23 |
| Total GHG emissions from gas consumption (customer-side) in Hong Kong (percentage of total GHG emissions) | % | 4 | 23 |
| Total GHG emissions from gas production in Hong Kong | kg CO2e/unit of town gas | 3102 | 23 |
| Total GHG emissions from gas production in Hong Kong (percentage of total GHG emissions) | % | 1 | 23 |
| Total greenhouse gases (GHG) emissions | Tonnes CO2e | 310016 | 50 |
| Total scope 1 and 2 carbon emissions | tCO2e | 2214000 | 23 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Chemical waste generated (process related) | Kg | 14147 | 50 |
| Chemical waste generated (process related) per MJ of town gas | Kg per million MJ of town gas | 0.52 | 50 |
| Metal recycled – from construction and maintenance of plant and pipelines | Tonnes | 23 | 50 |
| Metal recycled – from old gas appliances | Tonnes | 1432 | 50 |
| Waste management - Hazardous waste | Tonnes | 3929 | 52 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Non-hazardous waste landfilled | Tonnes | 146.8 | 50 |
| Non-hazardous waste recycled | Tonnes | 156.4 | 50 |
| Waste management - Non-hazardous waste | Tonnes | 280280 | 52 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Lead acid battery recycled | Tonnes | 20 | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 2023 energy savings at gas production plants: Naphtha saved | GJ | 353360 | 23 |
| 2023 energy savings at gas production plants: Town gas saved | GJ | 31682 | 23 |
| Diesel consumption | GJ | 13202 | 50 |
| Electricity consumption | GJ | 394483 | 50 |
| Energy consumption - Diesel | GJ | 87806 | 52 |
| Energy consumption - Electricity | GJ | 2611391 | 52 |
| Energy consumption - Natural gas | GJ | 1464808 | 52 |
| Energy consumption - Total | GJ | 3680549 | 52 |
| Energy consumption - Unleaded petrol | GJ | 101550 | 52 |
| Fuel mix for town gas production: Naphtha | % | 38 | 23 |
| Fuel mix for town gas production: Natural gas | % | 60 | 23 |
| Fuel mix for town gas production: Others | % | 2 | 23 |
| Naphtha consumption | GJ | 656650 | 50 |
| Natural gas consumption | GJ | 4620309 | 50 |
| Synthetic natural gas and landfill gas consumption | GJ | 385042 | 50 |
| Total energy consumption | GJ | 6316248 | 50 |
| Town gas consumption | GJ | 239500 | 50 |
| Unleaded petrol consumption | GJ | 7062 | 50 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Wastewater discharged – to marine water bodies (treated) | m3 | 33616 | 50 | ||||
| Wastewater discharged – to sewage | m3 | 86833 | 50 | ||||
| Wastewater discharged – total | m3 | 120449 | 50 | ||||
| Wastewater discharged – total per million MJ of town gas | m3 per million MJ of town gas | 4.43 | 50 | ||||
| Water sales (Chinese mainland) | Million tonnes | 926 | 917 | 994 | 1027 | 1041 | 48 |
| Water withdrawal – from municipal water supplies | m3 | 934286 | 50 | ||||
| Water withdrawal – from municipal water supplies per million MJ of town gas | m3 per million MJ of town gas | 34.4 | 50 | ||||
| Water withdrawal/discharge - Wastewater discharged to sewage | Million m³ | 1.15 | 52 | ||||
| Water withdrawal/discharge - Water withdrawal from fresh surface water | Million m³ | 472.16 | 52 | ||||
| Water withdrawal/discharge - Water withdrawal from municipal water supplies | Million m³ | 4.49 | 52 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Capital expenditure | HK$ million | 7053 | 7295 | 8387 | 8321 | 8428 | 48 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Packaging material use - Carton | Tonnes | 820 | 50 |
| Packaging material use - Plastic | Tonnes | 1.26 | 50 |
| Packaging material use - Wood | Tonnes | 17.3 | 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Diversity (ratio of male to female) - General employee | Ratio | 2.3:1 | 2.2:1 | 51 | |||
| Diversity (ratio of male to female) - Managerial employee | Ratio | 5.6:1 | 3.7:1 | 51 | |||
| Diversity (ratio of male to female) - Supervisory employee | Ratio | 2.5:1 | 51 | ||||
| Employees outside Hong Kong - Age group 36-55 | Number | 10957 | 50 | ||||
| Employees outside Hong Kong - Age group ≤35 | Number | 5956 | 50 | ||||
| Employees outside Hong Kong - Age group ≥56 | Number | 3780 | 50 | ||||
| Employees outside Hong Kong - Female | Number | 6289 | 50 | ||||
| Employees outside Hong Kong - Full-time | Number | 20693 | 50 | ||||
| Employees outside Hong Kong - General employee | Number | 16990 | 50 | ||||
| Employees outside Hong Kong - Male | Number | 14404 | 50 | ||||
| Employees outside Hong Kong - Managerial employee | Number | 732 | 50 | ||||
| Employees outside Hong Kong - Part-time | Number | 8 | 50 | ||||
| Employees outside Hong Kong - Permanent | Number | 20693 | 50 | ||||
| Employees outside Hong Kong - Supervisory employee | Number | 2971 | 50 | ||||
| Gender pay ratio (male to female) - Total (Base Salary) | Ratio | 1.0:1 | 1.0:1* | 49 | |||
| General employee | Number | 1197 | 48 | ||||
| General employee base salary gender pay ratio (male to female) | Ratio | 1.0:1 | 1.0:1 | 49 | |||
| General employee diversity (ratio of male to female) | Ratio | 4.3:1 | 4.2:1 | 4.3:1 | 4.9:1 | 4.7:1 | 49 |
| General employee remuneration gender pay ratio (male to female) | Ratio | 1.1:1 | 1.1:1 | 49 | |||
| Hong Kong Employees - Contract | Number | 126 | 128 | 48 | |||
| Hong Kong Employees - Full-time | Number | 2404 | 48 | ||||
| Hong Kong Employees - Part-time | Number | 118 | 140 | 113 | 156 | 144 | 48 |
| Hong Kong Employees - Permanent | Number | 2226 | 2274 | 48 | |||
| Hong Kong Employees - Total | Number | 2474 | 2495 | 2442 | 2352 | 2402 | 48 |
| Hong Kong Employees by age group - 36-55 | Number | 1273 | 1230 | 1141 | 1081 | 1082 | 48 |
| Hong Kong Employees by age group - <35 | Number | 583 | 612 | 607 | 618 | 657 | 48 |
| Hong Kong Employees by age group - ≥56 | Number | 618 | 653 | 694 | 653 | 663 | 48 |
| Hong Kong Employees by gender - Female | Number | 531 | 545 | 542 | 498 | 537 | 48 |
| Hong Kong Employees by gender - Male | Number | 1943 | 1950 | 1900 | 1854 | 1865 | 48 |
| Managerial employee | Number | 293 | 48 | ||||
| Managerial employee (revenue-generating functions) diversity (ratio of male to female) | Ratio | 2.5:1 | 2.3:1 | 49 | |||
| Managerial employee base salary gender pay ratio (male to female) | Ratio | 1.1:1 | 1.1:1 | 49 | |||
| Managerial employee diversity (ratio of male to female) | Ratio | 3.3:1 | 3.1:1 | 2.9:1 | 2.9:1 | 2.6:1 | 49 |
| Managerial employee remuneration gender pay ratio (male to female) | Ratio | 1.1:1 | 1.1:1 | 49 | |||
| Manpower costs | HK$ million | 3485 | 3284 | 3624 | 3741 | 3879 | 48 |
| New recruitment by age group - 36-55 | Number, Number (%) | 742 | 354 | 492 | 498 (4.4) | 418 (1.7) | 51 |
| New recruitment by age group - ≤35 | Number, Number (%) | 1967 | 1127 | 1690 | 1575 (16.6) | 1232 (13.5) | 51 |
| New recruitment by age group - ≥56 | Number, Number (%) | 27 | 12 | 11 | 13 (1.3) | 34 (3.5) | 51 |
| New recruitment by gender - Female | Number, Number (%) | 872 | 370 | 658 | 594 (9.1) | 500 (7.8) | 51 |
| New recruitment by gender - Male | Number, Number (%) | 1864 | 1123 | 1535 | 1492 (9.8) | 1184 (8.0) | 51 |
| Number of employees entitled to parental leave (female) | Number | 8 | 4 | 49 | |||
| Number of employees entitled to parental leave (male) | Number | 20 | 21 | 49 | |||
| Number of employees returned to work after parental leave (female) | Number | 7 | 3 | 49 | |||
| Number of employees returned to work after parental leave (male) | Number | 19 | 21 | 49 | |||
| Number of employees who took parental leave (female) | Number | 8 | 4 | 49 | |||
| Number of employees who took parental leave (male) | Number | 20 | 21 | 49 | |||
| Supervisory employee | Number | 912 | 48 | ||||
| Supervisory employee base salary gender pay ratio (male to female) | Ratio | 1.2:1 | 1.1:1 | 49 | |||
| Supervisory employee diversity (ratio of male to female) | Ratio | 3.1:1 | 3.0:1 | 2.9:1 | 2.9:1 | 2.7:1 | 49 |
| Supervisory employee remuneration gender pay ratio (male to female) | Ratio | 1.2:1 | 1.1:1 | 49 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Average turnover (number and rate) | %, Number (%) | 2.8 | 2.0 | 2.6 | 1308 (6.0) | 868 (4.1) | 51 |
| Average turnover by age group - 36-55 | %, Number (%) | 1.8 | 1.1 | 1.4 | 1036 (6.8) | 251 (2.2) | 51 |
| Average turnover by age group - ≤35 | %, Number (%) | 4.4 | 3.2 | 4.3 | 943 (10.0) | 604 (6.6) | 51 |
| Average turnover by age group - ≥56 | %, Number (%) | 1.3 | 0.8 | 0.5 | 272 (4.2) | 13 (1.3) | 51 |
| Average turnover by gender - Female | %, Number (%) | 2.6 | 1.7 | 2.1 | 272 (4.2) | 241 (3.8) | 51 |
| Average turnover by gender - Male | %, Number (%) | 2.9 | 2.1 | 2.8 | 1036 (6.8) | 627 (4.2) | 51 |
| New Recruitment (number and rate) - 36-55 | Number (%) | 128 (11.8) | 48 | ||||
| New Recruitment (number and rate) - <35 | Number (%) | 193 (30.3) | 48 | ||||
| New Recruitment (number and rate) - Female | Number (%) | 108 (20.8) | 48 | ||||
| New Recruitment (number and rate) - Male | Number (%) | 232 (12.5) | 48 | ||||
| New Recruitment (number and rate) - Total | Number (%) | 340 (14.3) | 48 | ||||
| New Recruitment (number and rate) - ≥56 | Number (%) | 19 (2.9) | 48 | ||||
| New recruitment (number and rate) - Total | Number, Number (%) | 2736 | 1493 | 2193 | 2086 (9.6) | 1684 (7.9) | 51 |
| Return to work rate (female) | % | 88 | 75 | 49 | |||
| Return to work rate (male) | % | 95 | 100 | 49 | |||
| Voluntary Turnover (number and rate) - 36-55 | Number (%) | 101 (9.3) | 48 | ||||
| Voluntary Turnover (number and rate) - <35 | Number (%) | 118 (18.5) | 48 | ||||
| Voluntary Turnover (number and rate) - Female | Number (%) | 70 (13.5) | 48 | ||||
| Voluntary Turnover (number and rate) - Male | Number (%) | 185 (9.9) | 48 | ||||
| Voluntary Turnover (number and rate) - Total | Number (%) | 255 (10.7) | 48 | ||||
| Voluntary Turnover (number and rate) - ≥56 | Number (%) | 36 (5.5) | 48 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Contractors - Fatalities | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 51 | |||
| Contractors - High-consequence work-related injuries | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 51 | |||
| Contractors - Recordable work-related ill health | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 51 | |||
| Contractors - Recordable work-related injuries | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 51 | |||
| Employees - Fatalities | Number (per 1000000 work-hours) | 1 (0.02) | 0 (0) | 51 | |||
| Employees - Recordable work-related ill health | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 51 | |||
| Employees - Recordable work-related injuries | Number (per 1000000 work-hours) | 13 (0.3) | 6 (0.15) | 51 | |||
| Fatalities (contractors) | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 49 |
| Fatalities (employees) | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 49 |
| High-consequence work-related injuries (contractors) | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 49 |
| High-consequence work-related injuries (employees) | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 49 |
| Recordable work-related ill health (contractors) | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 49 |
| Recordable work-related ill health (employees) | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 49 |
| Recordable work-related injuries (contractors) | Number (per 1000000 work-hours) | 6 (1.4) | 11 (2.5) | 5 (1.2) | 5 (1.3) | 7 (1.7) | 49 |
| Recordable work-related injuries (employees) | Number (per 1000000 work-hours) | 12 (1.8) | 21 (3.2) | 15 (2.1) | 19 (4.0) | 14 (2.8) | 49 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Contractors - Lost days due to work injuries | Number of work-days | 18 | 51 | ||||
| Employees - High-consequence work-related injuries | Number (per 1000000 work-hours) | 0 (0) | 0 (0) | 51 | |||
| Employees - Lost days due to work injuries | Number of work-days | 1265 | 955 | 1072 | 395 | 448 | 51 |
| Lost days due to work injuries (contractors) | Number of work-days | 103 | 207 | 49 | |||
| Lost days due to work injuries (employees) | Number of work-days | 244 | 386 | 1013 | 657 | 845 | 49 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Performance and career reviews - Female | % | 75.8 | 48 | ||
| Performance and career reviews - General employee | % | 80.6 | 48 | ||
| Performance and career reviews - Male | % | 82.8 | 48 | ||
| Performance and career reviews - Managerial employee | % | 78.5 | 48 | ||
| Performance and career reviews - Supervisory employee | % | 85.2 | 48 | ||
| Performance and career reviews - Total percentage | % | 96.0 | 95.5 | 48, 51 | |
| Performance and career reviews by employee category - General employee | % | 96.4 | 51 | ||
| Performance and career reviews by employee category - Managerial employee | % | 97.0 | 51 | ||
| Performance and career reviews by employee category - Supervisory employee | % | 93.3 | 51 | ||
| Performance and career reviews by gender - Female | % | 94.8 | 51 | ||
| Performance and career reviews by gender - Male | % | 95.8 | 51 | ||
| Training by employee category - General employee (average training hours and percentage of employees who received training) | Hours (%) | 52.4 (97.2) | 65.4 (97.9) | 106.9 (93.0) | 51 |
| Training by employee category - Managerial employee (average training hours and percentage of employees who received training) | Hours (%) | 45.7 (93.2) | 39.8 (97.4) | 60.1 (93.0) | 51 |
| Training by employee category - Supervisory employee (average training hours and percentage of employees who received training) | Hours (%) | 46.7 (91.2) | 47.0 (93.9) | 72.0 (87.2) | 51 |
| Training by gender - Female (average training hours and percentage of employees who received training) | Hours (%) | 52.1 (95.8) | 62.2 (96.6) | 94.5 (99.7) | 51 |
| Training by gender - Male (average training hours and percentage of employees who received training) | Hours (%) | 51.2 (96.6) | 61.8 (97.6) | 102.7 (98.2) | 51 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| By gender (average training hours and percentage of employees who received training) - Female | Hours (%) | 16.1 (83.6) | 48 | ||||
| By gender (average training hours and percentage of employees who received training) - Male | Hours (%) | 25.7 (88.8) | 48 | ||||
| General employee training (average training hours and percentage of employees who received training) | Hours (%) | 30.5 (90.7) | 25.3 (54.6) | 29.7 (71.8) | 34.2 (95.7) | 33.6 (87.1) | 49 |
| Managerial employee training (average training hours and percentage of employees who received training) | Hours (%) | 9.8 (85.0) | 7.4 (73.5) | 11.2 (79.6) | 12.1 (92.1) | 14.2 (98.1) | 49 |
| Supervisory employee training (average training hours and percentage of employees who received training) | Hours (%) | 13.7 (96.8) | 8.3 (70.4) | 12.5 (81.6) | 9.9 (95.7) | 13.3 (86.4) | 49 |
| Training - Average (per employee) | Hours | 22.4 | 48 | ||||
| Training - Average per employee | Hours | 51.5 | 62 | 100 | 51 | ||
| Training - Total | Hours | 56550 | 48 | ||||
| Training - Total hours | Hours | 1392042 | 1350836 | 2074140 | 51 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Town gas sales (Hong Kong) | Million MJ | 28712 | 27947 | 27677 | 27398 | 27125 | 48 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Gas sales (Chinese mainland) | Billion m3 | 25.6 | 26.9 | 31.1 | 32.1 | 34.7 | 48 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Customer complaints | Number | 12 | 12 | 7 | 13 | 13 | 49 |
| Customer compliments | Number | 5924 | 5814 | 6170 | 5932 | 5552 | 49 |
| Customers (City-gas business) | Million | 29.8 | 31.8 | 35.0 | 37.3 | 40.2 | 48 |
| Customers (Town gas business) | Million | 1.93 | 1.94 | 1.96 | 2.00 | 2.02 | 48 |
| Customers (Water business) | Million | 2.38 | 2.53 | 2.62 | 2.77 | 2.93 | 48 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Training - Anti-corruption | Hours | 226 | 48 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Beneficiaries (community involvement) | Number | 593131 | 347526 | 299288 | 375273 | 547383 | 49 |
| Employees participating in voluntary services | Number | 799 | 757 | 768 | 711 | 695 | 49 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Charitable donations | HK$ million | 7.9 | 7.2 | 3.0 | 8.6 | 8.4 | 49 |
| Community involvement - Employees participating in voluntary services | Number | 11487 | 11176 | 12923 | 13379 | 10765 | 51 |
| Community involvement - Voluntary service hours | Hours | 264440 | 714300 | 578586 | 584329 | 440647 | 51 |
| Revenue | HK$ million | 40628 | 40927 | 53564 | 60953 | 56971 | 48 |
| Taxation | HK$ million | 2290 | 1713 | 2155 | 1859 | 2003 | 48 |
| Voluntary service hours | Hours | 27537 | 16683 | 14120 | 9564 | 14487 | 49 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| NOₓ Emissions | Tonnes | 189.4 |
| PM10 Emissions | Tonnes | 2.58 |
| SOₓ Emissions | Tonnes | 80 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 1596000 |
| GHG Emissions from Towngas | kg CO2e/unit of town gas | 2553 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 618000 |
| Scope 1 GHG Emissions Intensity (By Energy) | kg CO2e/kWh | 0.04 |
| Scope 1 GHG Emissions Intensity (By Unit Product) | kg CO2e/unit of town gas | 0.549 |
| Scope 3 GHG Emissions (Capital Goods) | tCO2e | 275550 |
| Scope 3 GHG Emissions (Electricity Consumption) | tCO2e | 1928850 |
| Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | tCO2e | 275550 |
| Scope 3 GHG Emissions (Purchased Goods/Services) | tCO2e | 3306600 |
| Scope 3 GHG Emissions (Use of Sold Products) | tCO2e | 21592900 |
| Total GHG Emissions | tCO2e | 2214000 |
| Total GHG Emissions Intensity (By Energy) | kg CO2e/kWh | 0.19 |
| Total GHG Emissions Intensity (By Unit Product) | kg CO2e/unit of town gas | 2.553 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 27555000 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Hazardous Waste | Tonnes | 3929 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 280280 |
| Non-Hazardous Waste Recycled | Tonnes | 156.4 |
| Recycling Rate of Non-Hazardous Waste | Ratio | 0.0558 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Diesel Fuel Consumption | GJ | 13202 |
| Fossil Fuel Consumption | GJ | 5921765 |
| Gasoline Consumption | GJ | 7062 |
| Grid Electricity Consumption | GJ | 394483 |
| Natural Gas Consumption | GJ | 4620309 |
| Purchased Electricity | GJ | 394483 |
| Total Direct Energy Consumption | GJ | 5921765 |
| Total Energy Consumption | GJ | 6316248 |
| Total Indirect Energy Consumption | GJ | 394483 |
| Total Non-Renewable Fuel Consumption | GJ | 5921765 |
| Total Purchased Energy | GJ | 394483 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Surface Water Withdrawal | Million m³ | 472.16 |
| Total Wastewater Discharge | m3 | 120449 |
| Total Water Withdrawal | Million m³ | 6.08 |
| Wastewater Discharge Intensity | m3 per million MJ of town gas | 4.43 |
| Water Withdrawal Intensity | m3 per million MJ of town gas | 34.4 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Packaging Material Consumption (Plastic) | Tonnes | 1.26 |
| Packaging Materials Consumed | Tonnes | 838.56 |
| Usage of Packaging Materials (Wood) | Tonnes | 17.3 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|
| Number of Contractors | Number | 126 | 128 | |||
| Number of Employees Aged 30-50 | Number | 1273 | 1230 | 1141 | 1081 | 1082 |
| Number of Employees Aged Above 50 | Number | 618 | 653 | 694 | 653 | 663 |
| Number of Employees Aged Below 30 | Number | 583 | 612 | 607 | 618 | 657 |
| Number of Employees in Hong Kong | Number | 2474 | 2495 | 2442 | 2352 | 2402 |
| Number of Female Employees | Number | 531 | 545 | 542 | 498 | 537 |
| Number of Full-time Employees | Number | 2404 | ||||
| Number of Male Employees | Number | 1943 | 1950 | 1900 | 1854 | 1865 |
| Number of Part-time Employees | Number | 118 | 140 | 113 | 156 | 144 |
| Number of Total Employees | Number | 2474 | 2495 | 2442 | 2352 | 2402 |
| Percentage of Female Employees | % | 21.5 | 21.8 | 22.2 | 21.2 | 22.4 |
| Percentage of Male Employees | % | 78.5 | 78.2 | 77.8 | 78.9 | 77.7 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|
| Turnover Rate of Female Employees | % | 2.6 | 1.7 | 2.1 | 4.2 | 3.8 |
| Turnover Rate of Male Employees | % | 2.9 | 2.1 | 2.8 | 6.8 | 4.2 |
| Turnover Rate of Total Employees | % | 2.8 | 2 | 2.6 | 6 | 4.1 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Work-related Fatalities | Number | 1 |
| Number of Work-related Fatalities for Direct Employee | Number | 1 |
| Work-related Fatalities Rate (By Working Hours) | Number (per 1000000 work-hours) | 0.02 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|
| Lost Working Days Due to Work-related Injuries (Contractor) | Number of work-days | 18 | 207 | |||
| Lost Working Days Due to Work-related Injuries (Employees) | Number of work-days | 244 | 386 | 1013 | 657 | 448 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 95.8 | 96.6 | 99.7 |
| Percentage of Trained General Employees | % | 97.2 | 97.9 | 93 |
| Percentage of Trained Male Employees | % | 96.6 | 97.6 | 98.2 |
| Percentage of Trained Middle Management | % | 93.2 | 97.4 | 93 |
| Percentage of Trained Senior Management | % | 91.2 | 93.9 | 87.2 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|
| Average Training Hours (Female) | Hours | 16.1 | ||||
| Average Training Hours (General Employees) | Hours | 30.5 | 25.3 | 29.7 | 34.2 | 33.6 |
| Average Training Hours (Male) | Hours | 25.7 | ||||
| Average Training Hours (Middle Management) | Hours | 13.7 | 8.3 | 12.5 | 9.9 | 13.3 |
| Average Training Hours (Senior Management) | Hours | 9.8 | 7.4 | 11.2 | 12.1 | 14.2 |
| Average Training Hours per Employee | Hours | 51.5 | 62 | 100 | ||
| Total Training Hours | Hours | 1392042 | 1350836 | 2074140 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|
| Complaint Growth Rate | Percent | -41.67 | 85.71 | |||
| Total Number of Customer Complaints | Number | 12 | 12 | 7 | 13 | 13 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Hours of Anti-corruption Training | Hours | 226 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | Number | 11487 | 11176 | 12923 | 13379 | 10765 |
| Total Volunteer Service Hours | Hours | 264440 | 714300 | 578586 | 584329 | 440647 |