2023 Corporate Social Responsibility & Environmental, Social and Governance Report

Year: 2023
Published: 2024-04-23
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
NOx emissions (tonne) tonne 3.77 3.25 4.25 68
SOx emissions (tonne) tonne 0.018 0.016 0.021 68

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2021年度 2022 2022年度 2023 2023年度 Report Pages
Direct emissions (Scope 1) (tonne CO2-eq) tonne CO2-eq 908 771 983 69
Indirect emissions (Scope 2) (tonne CO2-eq) tonne CO2-eq 68213 53872 60318 69
Total GHG emissions (tonne CO2-eq) tonne CO2-eq 69120 54640 61282 69
Total GHG emissions per m² of floor area (tonne CO2-eq/m²) tonne CO2-eq/m² 0.0732 0.0677 0.0759 69
其他間接排放(範疇三)(公噸二氧化碳當量) 公噸二氧化碳當量 1 3 19 33
每千平方米建築面積溫室氣體排放(範疇一及二) 0.0732 0.0677 0.0759 33
溫室氣體排放總量(公噸二氧化碳當量) 公噸二氧化碳當量 59120 54640 61822 33
直接排放(範疇一)(公噸二氧化碳當量) 公噸二氧化碳當量 908 771 983 33
間接排放(範疇二)(公噸二氧化碳當量) 公噸二氧化碳當量 58213 53872 60318 33

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2021年度 2022 2022年度 2023 2023年度 Report Pages
Fluorescent tube contained mercury (kg) kg 5820 3770 2132 69
Total hazardous waste produced (kg) kg 9452 4525 4345 69
Total hazardous waste produced per m² of floor area (kg) kg/m² 0.0114 0.0055 0.005 69
Used battery (kg) kg 334 311 300 69
Used cartridge (kg) kg 616 301 357 69
Waste oil for cleaning air-conditioning system (kg) kg 25 69
其他有害廢棄物(公斤) 公斤 616 301 357 33
含汞廢棄物(公斤) 公斤 5820 3770 2132 33
廢棄物掩埋量(公斤) 公斤 1261039 1349964 8469037 33
廢棄物總量(公斤) 公斤 3046858 2922142 10146667 33
有害廢棄物產生總量(公斤) 公斤 9452 4525 3485 33
每平方米建築面積有害廢棄物產生總量(公斤/㎡) 公斤/㎡ 0.0114 0.0055 0.0054 33
電子廢棄物(公斤) 公斤 238 141 671 33

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2021年度 2022 2022年度 2023 2023年度 Report Pages
Discarded towel recycled (pieces) pieces 15670 5115 15270 69
Electronic waste (kg) kg 2638 143 471 69
General waste (kg) kg 1261039 1349964 8469037 69
Glass recycled (kg) kg 62764 49994 57754 69
Kitchen waste (kg) kg 1785819 942178 1877630 69
Plastic recycled (kg) kg 83691 76723 87853 69
Total non-hazardous waste produced (kg) kg 3046858 2292142 10146667 69
Total non-hazardous waste produced per m² of floor area (kg) kg/m² 3.67 2.76 11.69 69
Used soap recycled (kg) kg 726 3150 1085 69
Used toothbrush recycled (pieces) pieces 133824 126290 210715 69
每平方米建築面積無害廢棄物產生總量(公斤/㎡) 公斤/㎡ 3.67 2.76 11.69 33
油墨(公斤) 公斤 364 311 300 33

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Emission reduced by held trees (tonne CO2-eq) tonne CO2-eq 8 8 19 69

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021 2021年度 2022 2022年度 2023 2023年度 Report Pages
Legally disposal rate of hazardous waste (%) % 100 100 100 69
Legally disposal rate of non-hazardous waste (%) % 100 100 100 69
有害廢棄物回收率(%) % 100 100 100 33
有害廢棄物回收量(公斤) 公斤 14 44 25 33
無害廢棄物回收率(%) % 100 100 100 33
資源回收量(公斤) 公斤 1785189 942178 1677630 33

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2021年度 2022 2022年度 2023 2023年度 Report Pages
Diesel (MWh) MWh 196 86 18 69
Natural gas (MWh) MWh 3970 3428 4506 69
Petrol (MWh) MWh 326 227 272 69
Purchased electricity (MWh) MWh 46562 94990 94502 69
Purchased heat (MWh) MWh 67032 66161 69287 69
Total energy consumed per m² of floor area (MWh) MWh/m² 0.15 0.14 0.16 69
Total energy consumption (MWh) MWh 119992 114892 128283 69
外購熱力(兆瓦時) 兆瓦時 67032 66661 69287 33
外購電力(兆瓦時) 兆瓦時 48562 44990 54420 33
天然氣(兆瓦時) 兆瓦時 3790 4328 4505 33
柴油(兆瓦時) 兆瓦時 96 86 18 33
每千平方米建築面積用能總量(兆瓦時) 兆瓦時 0.15 0.14 0.16 33
汽油(兆瓦時) 兆瓦時 332 227 272 33
能源消耗總量(兆瓦時) 兆瓦時 119922 114892 182283 33

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2021年度 2022 2022年度 2023 2023年度 Report Pages
Percentage of purchased municipal water (%) % 100 100 100 69
Total water consumed per m² of floor area (m³) m³/m² 0.84 0.69 0.91 69
Total water consumption (m³) 676075 569351 734548 69
Wastewater discharge (m³) 621989 514603 675784 69
回收利用用水總量(升) 726 3130 1086 33
回收利用用水總量(噸) 83691 76723 87853 33
回收利用用水總量(桶) 15097 5315 12570 33
回收利用用水總量(立方米) 立方米 62764 49994 57754 33
回收利用用水總量(袋) 133284 126290 210175 33
每千平方米建築面積用水總量(立方米) 立方米 0.84 0.69 0.91 33
淡水取水量(立方米) 立方米 621989 514603 675784 33
用水總量(立方米) 立方米 676075 559531 734548 33

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021年度 2022年度 2023年度 Report Pages
外購用水占比(%) % 100 100 100 33

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2021年度 2022 2022年度 2023 2023年度 Report Pages
Held trees with height above or equal to 5 meters 53 126 826 69
指標: 持續5年及以上的綠化(棵) 53 126 826 33

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2021年度 2022 2022年度 2023 2023年度 Report Pages
30歲以下(人) 1440 1431 1382 33
30至50歲(人) 3370 3289 3326 33
50歲以上(人) 778 667 672 33
Employees above 50 years old 778 667 672 69
Employees aged 30 to 50 3370 3289 3236 69
Employees below 30 years old 1440 1431 1382 69
Employees in Mainland China 5581 5382 5285 69
Employees overseas 7 5 5 69
Employees with Bachelor's Degree 1806 1766 1757 69
Employees with Master's Degree and above 278 269 279 69
Employees with Secondary education diploma 544 827 840 69
Employees with Tertiary education diploma 1484 1444 1404 69
Employees with other education 1476 1081 1010 69
Number of employees - General employee 5053 4825 4741 70
Number of employees - Middle management 474 497 491 70
Number of employees - Senior management 61 65 58 70
Number of female employees 2407 2357 2310 69
Number of male employees 3181 3030 2980 69
Ratio of basic salary and remuneration of female employees to male employees - General employees 1 1 1 70
Ratio of basic salary and remuneration of female employees to male employees - Management 1 1 1 70
Total number of employees 5588 5387 5290 69
中學(人) 544 827 800 33
兩岸員工總人數 5581 5382 5285 33
兩岸辦公地區數 7 5 5 33
其他(人) 1476 1081 1010 33
博士(人) 186 176 157 33
原住民員工人數 278 269 279 33
在職員工總人數 5588 5387 5290 33
大學(人) 1397 1444 1404 33
女性員工人數 2407 2357 2310 33
男性員工人數 3181 3030 2980 33

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employee turnover - 30 to 50 (%) % 9.4 8.8 20.5 70
Employee turnover - Above 50 (%) % 4.1 4.2 6.1 70
Employee turnover - Female (%) % 13.2 12.5 13.2 70
Employee turnover - Mainland China (%) % 12.3 11.1 12.8 70
Employee turnover - Male (%) % 11.6 10.1 12.4 70
Employee turnover - Overseas (%) % 28.57 16.67 70

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Injury rate (per 200000 hours work) 0.519 0.374 0.359 70
Number of reportable work injury 29 20 19 70
Work-related fatalities (case) case 2 70

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Number of lost day due to work-related injury 799 1557 709 70

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2023 Report Pages
Percentage of trained employees % 99 70
Percentage of trained employees - Female (%) % 45.4 70
Percentage of trained employees - General employee (%) % 90.21 70
Percentage of trained employees - Male (%) % 54.6 70
Percentage of trained employees - Middle management (%) % 9.1 70
Percentage of trained employees - Senior management (%) % 0.69 70

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 Report Pages
Training hours per capita - Female 43.56 70
Training hours per capita - General employee 37.32 70
Training hours per capita - Male 33.8 70
Training hours per capita - Middle management 45.02 70
Training hours per capita - Senior management 39.59 70

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Among them, the total amount of goods converted into money (RMB 000) RMB 000 830.45 70
Clients' satisfaction rate (%) % 91.58 93.4 95.11 68
Number of complaints from customers 26 6 4 68

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 2023 Report Pages
Number of employees receiving anti-corruption training 2862 7502 4210 68

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Investment amount for rural revitalisation work (RMB 000) RMB 000 901.1 630.2 905.5 70

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 Report Pages
Funding: Industrial assistance fund investment (RMB 000) RMB 000 50 70
Funding: Public welfare assistance fund investment (RMB 000) RMB 000 25 70
Goods converted into money: Consumption assistance material conversion (RMB 000) RMB 000 804.16 70
Goods converted into money: total value of employment assistance (RMB 000) RMB 000 26.29 70
Number of beneficiaries (person) person 94 70

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
NOₓ Emissions tonne 3.77 3.25 4.25
SOₓ Emissions tonne 0.018 0.016 0.021

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) tonne CO2-eq 908 771 983
Indirect Energy Emissions (Scope 2) tonne CO2-eq 68213 53872 60318
Total GHG Emissions tonne CO2-eq 69120 54640 61282
Total GHG Emissions Intensity (By Area) tonne CO2-eq/m² 0.0732 0.0677 0.0759

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Hazardous Electronic Waste kg 238 141 671
Hazardous Waste (Used Batteries) kg 334 311 300
Total Hazardous Waste kg 9452 4525 4345
Total Hazardous Waste Intensity (By Area) kg/m² 0.0114 0.0055 0.005

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Glass Waste kg 62764 49994 57754
Non-Hazardous Waste (Electronic Waste) kg 2638 143 471
Non-Hazardous Waste (Kitchen Waste) kg 1785819 942178 1877630
Plastic Waste kg 83691 76723 87853
Total Non-Hazardous Waste Disposed kg 3046858 2292142 10146667
Total Non-Hazardous Waste Intensity (By Area) kg/m² 3.67 2.76 11.69

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021 2022 2023
GHG Emissions Reduction Compared to Last Year tonne CO2-eq 8 8 19

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 214.29 -43.18

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Diesel Fuel Consumption MWh 196 86 18
Energy Consumption Intensity (By Area) MWh/m² 0.15 0.14 0.16
Gasoline Consumption MWh 326 227 272
Natural Gas Consumption MWh 3970 3428 4506
Purchased Electricity MWh 46562 94990 94502
Purchased Heating MWh 67032 66161 69287
Total Energy Consumption MWh 119992 114892 128283

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Recycled Water Usage 62764 49994 57754
Total Wastewater Discharge 621989 514603 675784
Total Water Withdrawal 676075 569351 734548
Water Consumption 676075 559531 734548

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Bachelor's Degree Employees persons 1806 1766 1757
Number of Employees Aged 30-50 persons 3370 3289 3236
Number of Employees Aged Above 50 persons 778 667 672
Number of Employees Aged Below 30 persons 1440 1431 1382
Number of Employees in Mainland China persons 5581 5382 5285
Number of Employees in Overseas persons 7 5 5
Number of Female Employees persons 2407 2357 2310
Number of General Employees persons 5053 4825 4741
Number of Male Employees persons 3181 3030 2980
Number of Master's Degree Employees persons 278 269 279
Number of Middle Management Employees persons 474 497 491
Number of Senior Management Employees persons 61 65 58
Number of Total Employees persons 5588 5387 5290
Percentage of Bachelor's Degree Employees % 32.33 32.78 33.24
Percentage of Employees Aged 30-50 % 60.33 61.04 61.19
Percentage of Employees Aged Above 50 % 13.92 12.38 12.71
Percentage of Employees Aged Below 30 % 25.78 26.57 26.13
Percentage of Employees in Mainland China % 99.87 99.91 99.91
Percentage of Employees in Overseas % 0.13 0.09 0.09
Percentage of Female Employees % 43.07 43.74 43.66
Percentage of General Employees % 90.52 89.57 89.62
Percentage of Male Employees % 56.93 56.26 56.34
Percentage of Master's Degree Employees % 4.98 4.99 5.27
Percentage of Middle Management Employees % 8.49 9.22 9.28
Percentage of Senior Management Employees % 1.09 1.21 1.1

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 15.6 13.8 15.4
Turnover Rate of Employees Aged Above 50 % 4.1 4.2 6.1
Turnover Rate of Employees in Mainland China % 12.3 11.1 12.8
Turnover Rate of Employees in Overseas % 28.57 16.67
Turnover Rate of Female Employees % 13.2 12.5 13.2
Turnover Rate of Male Employees % 11.6 10.1 12.4

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Number of Fatalities as a Result of Work-related Injuries case 2
Number of Fatalities of the Last 3 Years case 2 2 2
Number of Work-related Fatalities case 2

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries days 799 1557 709

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2023
Percentage of Employees Trained % 99
Percentage of Trained Female Employees % 45.4
Percentage of Trained General Employees % 90.21
Percentage of Trained Male Employees % 54.6
Percentage of Trained Middle Management % 9.1
Percentage of Trained Senior Management % 0.69

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023
Average Training Hours (Female) 43.56
Average Training Hours (General Employees) 37.32
Average Training Hours (Male) 33.8
Average Training Hours (Middle Management) 45.02
Average Training Hours (Senior Management) 39.59

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Total Number of Customer Complaints 26 6 4

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022 2023
Number of People Participated in Ethical Standards and Anti-corruption Training persons 2862 7502 4210

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2023
Investment in Targeted Poverty Alleviation RMB 000 50
Total In-kind Donations RMB 000 830.45
Total Public Welfare Donations RMB 000 25
Total Social Investment RMB 000 905.45