2023 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Exhaust gas - Nitrogen oxides | Tons | 522229 | 496430 | 433000 | 65 |
Exhaust gas - Particulate matter | Tons | 47066 | 44496 | 32560 | 65 |
Exhaust gas - Sulphur oxides | Tons | 132479 | 163347 | 114681 | 65 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
GHG emissions - Scope I | Tons of carbon dioxide equivalent | 22198758 | 20764380 | 19828201 | 65 |
GHG emissions - Scope II | Tons of carbon dioxide equivalent | 16066 | 14428 | 14740 | 65 |
Intensity of GHG emissions | Tons of carbon dioxide equivalent / million RMB revenue | 66.57 | 53.13 | 118.02 | 65 |
Intensity of GHG emissions (holding ports) | Tons of carbon dioxide equivalent / TEU | 9.06 | 7.47 | 7.41 | 66 |
Total GHG emissions (Scope I + Scope II) | Tons of carbon dioxide equivalent | 22214824 | 20778809 | 19842941 | 65 |
Total GHG emissions - Scope I + Scope II (Port business) | Tons of carbon dioxide equivalent | 210153 | 235556 | 226989 | 66 |
Total GHG emissions - Scope I GHG emissions (Port business) | Tons of carbon dioxide equivalent | 85836 | 84895 | 78497 | 66 |
Total GHG emissions - Scope II GHG emissions (Port business) | Tons of carbon dioxide equivalent | 124317 | 150661 | 148492 | 66 |
Total GHG emissions of container shipping business | t CO2 eq | 19842941 | 26 | ||
Total GHG emissions of holding terminals | t CO2 eq | 226656 | 26 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Hazardous waste (Port business) | Kilogram | 5592200 | 5990357 | 7064184 | 66 |
Intensity of hazardous waste (Port business) | Kilogram/million RMB revenue | 705.07 | 611.38 | 679.50 | 66 |
Waste - Dangerous goods | TEU | 333062 | 339761 | 440598 | 65 |
Waste - Hazardous waste | Tons | 458 | 446 | 570 | 65 |
Waste - Intensity of hazardous waste | Kilogram / million RMB revenue | 1.40 | 1.14 | 3.39 | 65 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Intensity of non-hazardous waste (Port business) | Kilogram/million RMB revenue | 185.56 | 138.92 | 232.64 | 66 |
Non-hazardous waste (Port business) | Kilogram | 1471781 | 1361146 | 2418612 | 66 |
Waste - Intensity of non-hazardous waste | Kilogram / million RMB revenue | 4.09 | 2.53 | 7.78 | 65 |
Waste - Non-hazardous waste | Tons | 1341 | 987 | 1307 | 65 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2030 | Report Pages |
---|---|---|---|
GHG emission intensity reduction target for container shipping business (compared with 2019) | % | 12 | 26 |
GHG emission intensity reduction target for holding terminals (compared with 2020) | % | 20 | 26 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Direct energy use - Acetylene | Kilogram | 1554 | 1362 | 1710 | 65 |
Direct energy use - Diesel oil (Port business) | Liters | 84822636 | 76986169 | 69075365 | 66 |
Direct energy use - Diesel oil (light oil) | Tons | 202607 | 238457 | 208651 | 65 |
Direct energy use - Fuel oil (heavy oil) | Tons | 6891362 | 6567804 | 6165618 | 65 |
Direct energy use - Gasoline | Tons | 110 | 114 | 136 | 65 |
Direct energy use - Gasoline (Port business) | Liters | 1094696 | 767467 | 677785 | 66 |
Direct energy use - High-sulfur oil | Tons | 563026 | 594944 | 776230 | 65 |
Direct energy use - Liquefied natural gas (Port business) | Liters | 9650634 | 9430829 | 9305129 | 66 |
Direct energy use - Liquefied petroleum gas (Port business) | Liters | 100300 | 151030 | 125886 | 66 |
Direct energy use - Natural gas | Cubic meters | 371662 | 361895 | 411702 | 65 |
Direct energy use - Natural gas (Port business) | Cubic meters | 450549 | 355959 | 355461 | 66 |
Direct energy use - Others (Liquefied petroleum gas) | Kilogram | 6475 | 6295 | 5903 | 65 |
Direct energy use - Total | 1000 kWh | 82520494 | 79177312 | 74149638 | 65 |
Direct energy use - Total (Port business) | Million megajoules | 3513 | 3306 | 2985 | 66 |
Direct energy use - Very low-sulfur oil | Tons | 6328336 | 5972860 | 5389388 | 65 |
Direct energy use intensity | 1000 kWh / million RMB revenue | 247 | 202 | 441 | 65 |
Direct energy use intensity (Port business) | Million megajoules / million RMB revenue | 0.44 | 0.34 | 0.29 | 66 |
Indirect energy use - Purchased electricity | 1000 kWh | 25720 | 25300 | 26151 | 65 |
Indirect energy use - Purchased electricity (Port business) | kWh | 605511077 | 628552329 | 602710244 | 66 |
Indirect energy use - Purchased heating power (Port business) | Million joules | 6086 | 2324 | 469 | 66 |
Indirect energy use - Shore power system electricity (Port business) | kWh | 4720382 | 20266061 | 66 | |
Indirect energy use - Solar power generation (Port business) | kWh | 303357 | 2061984 | 2542791 | 66 |
Indirect energy use - Total (Port business) | Million megajoules | 2181 | 2270 | 2179 | 66 |
Indirect energy use intensity | 1000 kWh / million RMB revenue | 0.080 | 0.065 | 0.156 | 65 |
Indirect energy use intensity (Port business) | Million megajoules / million RMB revenue | 0.27 | 0.23 | 0.21 | 66 |
Lubricating oil | Tons | 36345 | 37108 | 36890 | 65 |
Number of ships installed with shore power systems | 145 | 29 | |||
Number of shore power connections at overseas ports (Long Beach, Los Angeles, Oakland, USA) | times | 135 | 29 | ||
Number of vessels using shore power at domestic ports | vessels | 699 | 29 | ||
Shore power consumption at domestic ports | MWh | 13640 | 29 | ||
Shore power consumption at overseas ports (Long Beach, Los Angeles, Oakland, USA) | MWh | 10120 | 29 | ||
Total energy consumption (Port business) | Million megajoules | 5694 | 5576 | 5164 | 66 |
Total energy consumption intensity (Port business) | Gigajoules per TEU | 0.081 | 0.072 | 0.066 | 66 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Domestic water consumption | Tons | 132915 | 135712 | 143124 | 65 |
Total water consumption | Tons | 774577 | 714587 | 824586 | 65 |
Total water consumption (Port business) | Cubic meters | 2604763 | 2968645 | 2999579 | 66 |
Total water consumption intensity | Tons / million RMB revenue | 2.32 | 3.31 | 4.90 | 65 |
Wastewater - Domestic wastewater | Tons | 129308 | 132487 | 139665 | 65 |
Wastewater - Production wastewater - treated | Tons | 84464 | 63877 | 72253 | 65 |
Wastewater discharge (Port business) | Cubic meters | 834336 | 1054890 | 980339 | 66 |
Water consumption intensity (Port business) | Cubic meters / TEU | 0.037 | 0.038 | 0.038 | 66 |
Water for production - Freshwater consumption | Tons | 343822 | 293578 | 392719 | 65 |
Water for production - Seawater desalination | Tons | 297840 | 285297 | 288743 | 65 |
Water for production - Total consumption of water for production | Tons | 641662 | 578875 | 681462 | 65 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2023 | 2030 | Report Pages |
---|---|---|---|---|
Energy consumption intensity reduction target for holding terminals | % | 15 | 29 | |
Energy intensity reduction of holding terminals compared to 2020 | % | 19 | 29 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Material use - Lubricating oil and grease (Port business) | Kilogram | 898988 | 801552 | 768512 | 66 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Proportion of full-time employees | % | 99.6 | 99.5 | 99.5 | 67 |
Proportion of general employees | % | 95 | 95 | 97 | 67 |
Proportion of management level employees | % | 5 | 5 | 3 | 67 |
Proportion of part-time employees | % | 0.4 | 0.5 | 0.5 | 67 |
Proportion of regular Hong Kong employees | % | 5 | 6 | 5 | 67 |
Proportion of regular Mainland China employees | % | 66 | 65 | 66 | 67 |
Proportion of regular employee aged 30 or below | % | 19 | 21 | 19 | 67 |
Proportion of regular employee aged 50 or above | % | 15 | 17 | 18 | 67 |
Proportion of regular employee aged between 30 and 50 (excluding age 30 and 50) | % | 66 | 63 | 62 | 67 |
Proportion of regular female employees | % | 37 | 38 | 36 | 67 |
Proportion of regular male employees | % | 63 | 62 | 64 | 67 |
Proportion of regular overseas employees | % | 29 | 29 | 29 | 67 |
Total number of contractors | People | 7655 | 7759 | 7151 | 67 |
Total number of new employees aged 30 or below | People | 1849 | 1848 | 1180 | 67 |
Total number of new employees aged 50 or above | People | 111 | 48 | 90 | 67 |
Total number of new employees aged between 30 and 50 (excluding age 30 and 50) | People | 796 | 772 | 718 | 67 |
Total number of new employees in China | People | 1680 | 1428 | 968 | 67 |
Total number of new employees overseas | People | 1075 | 1240 | 1020 | 67 |
Total number of new female employees | People | 1411 | 1358 | 744 | 67 |
Total number of new male employees | People | 1344 | 1310 | 1244 | 67 |
Total number of regular employees | People | 30980 | 31510 | 31654 | 67 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate by age group - Regular employees aged 30 or below | % | 13.3 | 11.59 | 7.98 | 67 |
Employee turnover rate by age group - Regular employees aged 50 or above | % | 2.01 | 1.74 | 2.26 | 67 |
Employee turnover rate by age group - Regular employees aged between 30 and 50 (excluding 30 and 50) | % | 3.93 | 3.12 | 3.17 | 67 |
Employee turnover rate by gender - Regular female employees | % | 5.74 | 5.24 | 4.30 | 67 |
Employee turnover rate by gender - Regular male employees | % | 5.16 | 4.74 | 3.73 | 67 |
Employee turnover rate by region - Overseas regular employees | % | 7.31 | 8.85 | 8.59 | 67 |
Employee turnover rate by region - Regular employees in Hong Kong, China | % | 12.43 | 6.62 | 8.44 | 67 |
Employee turnover rate by region - Regular employees in mainland China | % | 3.95 | 3.34 | 1.57 | 67 |
Total turnover rate | % | 5.37 | 4.46 | 3.94 | 67 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of accidents causing work-related injuries | 72 | 118 | 87 | 68 | |
Number of work-related injuries | People | 71 | 118 | 100 | 68 |
Thousands of injuries | ‰ | 1.71 | 2.73 | 2.58 | 68 |
Total number of deaths - Number of work-related fatalities | People | 1 | 67 | ||
Total number of deaths - Proportion of work-related fatalities | ‰ | 0.02 | 67 |
Lost days due to work injury.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of lost working days due to work-related injuries | Days | 1295 | 2886 | 2049 | 68 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Percentage of trained female employees | % | 39 | 32 | 37 | 67 |
Percentage of trained general employees | % | 96 | 94 | 93 | 67 |
Percentage of trained male employees | % | 61 | 68 | 63 | 67 |
Percentage of trained management level employees | % | 4 | 6 | 7 | 67 |
Total number of employees trained | People | 30980 | 31510 | 31654 | 67 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total training hours of employees by gender - Female | Hours | 145409 | 335317 | 330667 | 67 |
Total training hours of employees by gender - Male | Hours | 273345 | 648197 | 614038 | 67 |
Total training hours of employees by rank - General employees | Hours | 371031 | 818044 | 753358 | 67 |
Total training hours of employees by rank - Management Level employees | Hours | 47722 | 165470 | 191347 | 67 |
Total training hours of employees by training category - Anti-corruption and integrity | Hours | 22231 | 37177 | 17657 | 67 |
Total training hours of employees by training category - Safety and environmental protection | Hours | 76037 | 171417 | 146814 | 67 |
Number of suppliers by geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of suppliers in mainland China | 19762 | 21135 | 24207 | 68 | |
Number of suppliers outside mainland China (including Hong Kong, Macao and Taiwan) | 21456 | 19914 | 21943 | 68 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of complaints received about products and services | 630 | 514 | 249 | 68 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Complaint handling ratio | % | 100 | 100 | 100 | 68 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total number of people participating in community or public welfare | Person/time | 2104 | 3241 | 4939 | 68 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total number of hours of participation in community or public welfare activities | Hours | 3691 | 11685 | 16496 | 68 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | Tons | 47066 | 44496 | 32560 |
NOₓ Emissions | Tons | 522229 | 496430 | 433000 |
SOₓ Emissions | Tons | 132479 | 163347 | 114681 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | Tons of carbon dioxide equivalent | 22198758 | 20764380 | 19828201 |
Indirect Energy Emissions (Scope 2) | Tons of carbon dioxide equivalent | 16066 | 14428 | 14740 |
Total GHG Emissions | Tons of carbon dioxide equivalent | 22214824 | 20778809 | 19842941 |
Total GHG Emissions Intensity (By Container Volume) | Tons of carbon dioxide equivalent / TEU | 9.06 | 7.47 | 7.41 |
Total GHG Emissions Intensity (By Revenue) | Tons of carbon dioxide equivalent / million RMB revenue | 66.57 | 53.13 | 118.02 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Hazardous Waste (Ports and Related Services) | Kilogram | 5592200 | 5990357 | 7064184 |
Total Hazardous Waste | Kilogram | 5592200 | 5990357 | 7064184 |
Total Hazardous Waste Intensity (By Revenue) | Kilogram/million RMB revenue | 705.07 | 611.38 | 679.5 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Total Non-Hazardous Waste Intensity (By Revenue) | Kilogram/million RMB revenue | 185.56 | 138.92 | 232.64 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2030 |
---|---|---|
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 | % | 12 |
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2020 | % | 20 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Diesel Fuel Consumption | Tons | 202607 | 238457 | 208651 |
Direct Energy Intensity (By Revenue) | 1000 kWh / million RMB revenue | 247 | 202 | 441 |
Energy Consumption Intensity (By Revenue) | 1000 kWh / million RMB revenue | 247 | 202 | 441 |
Energy Consumption Intensity (By Unit Product) | Gigajoules per TEU | 0.081 | 0.072 | 0.066 |
Gasoline Consumption | Tons | 110 | 114 | 136 |
Indirect Energy Intensity (By Revenue) | 1000 kWh / million RMB revenue | 0.08 | 0.065 | 0.156 |
LNG Consumption | Liters | 9650634 | 9430829 | 9305129 |
LPG Consumption | Liters | 100300 | 151030 | 125886 |
Natural Gas Consumption | Cubic meters | 371662 | 361895 | 411702 |
Purchased Electricity | 1000 kWh | 25720 | 25300 | 26151 |
Purchased Heating | Million joules | 6086 | 2324 | 469 |
Solar Energy | kWh | 303357 | 2061984 | 2542791 |
Total Direct Energy Consumption | 1000 kWh | 82520494 | 79177312 | 74149638 |
Total Energy Consumption | Million megajoules | 5694 | 5576 | 5164 |
Total Indirect Energy Consumption | 1000 kWh | 25720 | 25300 | 26151 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Discharge of Domestic Wastewater | Tons | 129308 | 132487 | 139665 |
Discharge of Industrial Wastewater | Tons | 84464 | 63877 | 72253 |
Seawater Consumption | Tons | 297840 | 285297 | 288743 |
Total Wastewater Discharge | Tons | 129308 | 132487 | 139665 |
Total Water Withdrawal | Tons | 774577 | 714587 | 824586 |
Water Consumption | Tons | 774577 | 714587 | 824586 |
Water Consumption Intensity (By Revenue) | Tons / million RMB revenue | 2.32 | 3.31 | 4.9 |
Water Consumption in Production and Operation | Tons | 641662 | 578875 | 681462 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2023 | 2030 |
---|---|---|---|
Energy Consumption Reduction Percentage Compared to Last Year | % | 19 | |
Target Energy Consumption Reduction Percentage Compared to Last Year | % | 15 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Contractors | People | 7655 | 7759 | 7151 |
Number of New Employees (Above 50) | People | 111 | 48 | 90 |
Number of New Employees (Aged 30-50) | People | 796 | 772 | 718 |
Number of New Employees (Aged Below 30) | People | 1849 | 1848 | 1180 |
Number of New Employees (Female) | People | 1411 | 1358 | 744 |
Number of New Employees (Mainland China) | People | 1680 | 1428 | 968 |
Number of New Employees (Male) | People | 1344 | 1310 | 1244 |
Number of New Employees (Overseas) | People | 1075 | 1240 | 1020 |
Number of Total Employees | People | 30980 | 31510 | 31654 |
Percentage of Employees Aged 30-50 | % | 66 | 63 | 62 |
Percentage of Employees Aged Above 50 | % | 15 | 17 | 18 |
Percentage of Employees Aged Below 30 | % | 19 | 21 | 19 |
Percentage of Employees in Hong Kong | % | 5 | 6 | 5 |
Percentage of Employees in Mainland China | % | 66 | 65 | 66 |
Percentage of Employees in Overseas | % | 29 | 29 | 29 |
Percentage of Female Employees | % | 37 | 38 | 36 |
Percentage of Full-time Employees | % | 99.6 | 99.5 | 99.5 |
Percentage of General Employees | % | 95 | 95 | 97 |
Percentage of Male Employees | % | 63 | 62 | 64 |
Percentage of Part-time Employees | % | 0.4 | 0.5 | 0.5 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 3.93 | 3.12 | 3.17 |
Turnover Rate of Employees Aged Above 50 | % | 2.01 | 1.74 | 2.26 |
Turnover Rate of Employees Aged Below 30 | % | 13.3 | 11.59 | 7.98 |
Turnover Rate of Employees in Hong Kong | % | 12.43 | 6.62 | 8.44 |
Turnover Rate of Employees in Mainland China | % | 3.95 | 3.34 | 1.57 |
Turnover Rate of Employees in Overseas | % | 7.31 | 8.85 | 8.59 |
Turnover Rate of Female Employees | % | 5.74 | 5.24 | 4.3 |
Turnover Rate of Male Employees | % | 5.16 | 4.74 | 3.73 |
Turnover Rate of Total Employees | % | 5.37 | 4.46 | 3.94 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Fatalities Rate as a Result of Work-related Injuries | ‰ | 0.02 | ||
Fatalities Rate of the Last 3 Years | ‰ | 0.006666666666666667 | 0.006666666666666667 | 0.006666666666666667 |
Number of Fatalities as a Result of Work-related Injuries | People | 1 | ||
Number of Fatalities of the Last 3 Years | People | 1 | 1 | 1 |
Number of Work-related Fatalities | People | 1 | ||
Work-related Fatalities Rate | ‰ | 0.02 |
Lost days due to work injury.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | Days | 1295 | 2886 | 2049 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Percentage of Trained Female Employees | % | 39 | 32 | 37 |
Percentage of Trained General Employees | % | 96 | 94 | 93 |
Percentage of Trained Male Employees | % | 61 | 68 | 63 |
Total Number of Employees Trained | People | 30980 | 31510 | 31654 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Total Training Hours | Hours | 418754 | 983514 | 944705 |
Training Hours of Anti-corruption | Hours | 22231 | 37177 | 17657 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Suppliers in Mainland China | 19762 | 21135 | 24207 | |
Number of Total Suppliers | 41218 | 41049 | 46150 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Products and Service Related Complaints | 630 | 514 | 249 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Total Volunteer Service Hours | Hours | 3691 | 11685 | 16496 |