2023 Environmental, Social and Governance Report

Year: 2023
Published: 2024-04-19
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
Nitrogen Oxides (NOx) Emissions Tons 7451 7241 7313 48
Particulate Matters Emissions Tons 536 599 624 48
Sulfur Oxides (SOx) Emissions Tons 8.12 7.96 8.41 48

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2028 Report Pages
Direct Emissions (Scope 1) - Greenhouse Gas Emissions Metric Tons CO₂e 1350926 1324339 1402275 48
Direct emissions (Scope 1) Metric Tons CO₂e 1402275 15
GHG Emissions Intensity kg CO₂e per RMB1000, kg CO₂e per parcel 0.077 0.073 507 48
GHG emissions intensity per parcel (Kg CO2e/parcel) 20% reduction 14
Greenhouse gas emission intensity (Scope 1) kg CO₂e per RMB10000 of revenue 365 15
Greenhouse gas emission intensity (Scope 2) kg CO₂e per RMB10000 of revenue 101 15
Indirect Emissions (Scope 2) - Greenhouse Gas Emissions Metric Tons CO₂e 247237 318428 388692 48
Indirect emissions (Scope 2) Metric Tons CO₂e 388692 15
Other Indirect Emissions (Scope 3) - Others Metric Tons CO₂e 78629 78945 98277 48
Other Indirect Emissions (Scope 3) - Transparent Tape Metric Tons CO₂e 1921 1718 2151 48
Other Indirect Emissions (Scope 3) - Waybill Metric Tons CO₂e 46096 49251 54537 48
Other indirect emissions (Scope 3) - Others Metric Tons CO₂e 98277 15
Other indirect emissions (Scope 3) - Transparent tape Metric Tons CO₂e 2151 15
Other indirect emissions (Scope 3) - Waybill Metric Tons CO₂e 54537 15
Total Greenhouse Gas Emissions (Scope 1+2+3) Metric Tons CO₂e 1724810 1772680 1945237 48
Total greenhouse gas emission intensity kg CO₂e per RMB10000 of revenue 507 15
Total greenhouse gas emissions Metric Tons CO₂e 1945932 15

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Emission Density of Hazardous Waste kg/Million RMB 0.020 0.112 2.540 48
Total Hazardous Waste kg 600 3936 97568 48

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Cumulative Investment of Green Recycling Devices Units 24000 25327 26883 48
Emission Density of Non-hazardous Waste Tons/Million RMB 0.186 0.090 0.246 48
Total Non-hazardous Waste Tons 5645 3168 9464 48

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Cumulative Input of Green Recycling Transit Bags 10000 pieces 1856 3225 4415 48

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Diesel Ton 444284 15
Diesel Consumption Tons 428693 420256 444284 48
Direct Energy Consumption Tons of Standard Coal Equivalent 624648.57 612355.02 648856.31 48
Direct energy consumption Tons of Standard Coal Equivalent 648856.31 15
Direct energy consumption density Tons of Standard Coal Equivalent per RMB10000 0.169 15
Energy Consumption Intensity Tons of Standard Coal Equivalent per RMB100000 0.223 0.192 0.191 48
High-capacity Trailer Truck No. 9000 9700 9200 48
Indirect Energy Consumption Tons of Standard Coal Equivalent 52298.55 68621.33 83763.42 48
Indirect energy consumption Tons of Standard Coal Equivalent 83763.42 15
Indirect energy consumption density Tons of Standard Coal Equivalent per RMB10000 0.022 15
Natural Gas 1120623 15
Natural Gas Consumption 1120623 48
Overall energy consumption density Tons of Standard Coal Equivalent per RMB10000 0.191 15
Photovoltaic installation area square meters 370000 14
Photovoltaic power generation (self-use) megawatt-hours 26010 14
Photovoltaic power generation (total) megawatt-hours 40150 14
Purchased Electricity MWh 425537 558351 681557 48
Purchased electricity Megawatt-hour 681557 15
Renewable energy generation Megawatt-hour 40150 15
Renewable energy usage Megawatt-hour 26010 15
Total Energy Consumption Tons of Standard Coal Equivalent 676947.12 680976.35 732619.73 48
Total energy consumption Tons of Standard Coal Equivalent 732619.73 15

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Total Water Intake Million Tons 400.7 421.1 543.8 48

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Automated Sorting Equipment Set 385 458 464 48

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Packaging Material Density kg/Million RMB 1732.70 1622.05 1681.91 48
Total Amount of Packaging Materials Tons 52646062 57383105 64617003 48

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2022 2023 Report Pages
Environmental Protection Training Times 10 10 12 48

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2100 Report Pages
Sea level rise compared to present under SSP1 scenario meter 0.4 12
Sea level rise compared to present under SSP3 scenario meter 0.6 12
Temperature rise above pre-industrial levels under SSP1 scenario °C 1.5 12
Temperature rise above pre-industrial levels under SSP3 scenario °C 2.6 12

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Average cost of employment per person RMB per person 289690 30
Company contribution rate for employee social insurance and housing provident fund % 100 31
Employees aged 29 and below Persons 6440 6753 5771 48
Employees aged 30 to 49 Persons 14836 14982 15031 49
Employees aged 50 and above Persons 2589 3153 2752 49
Female Employees Persons 8414 8947 8482 48
Full-time Employees Persons 23865 24888 23554 48
Male Employees Persons 15451 15941 15072 48
Number of employees - Age 29 years old and below Person 6713 5771 30
Number of employees - Age 30-50 years old Person 14982 15031 30
Number of employees - Age above 50 years old Person 3193 2752 30
Number of employees - Cambodia Person 278 86 30
Number of employees - Domestic (including Hong Kong, Macau, and Taiwan) Person 23847 23103 30
Number of employees - Female Person 8947 8482 30
Number of employees - Full-time Person 24888 23554 30
Number of employees - Japan Person 1 1 30
Number of employees - Laos Person 49 30
Number of employees - Male Person 15941 15072 30
Number of employees - Myanmar Person 30 30
Number of employees - Thailand Person 6 30
Number of employees - United States Person 1 30
Number of employees - Vietnam Person 6 30
Number of local workers recruited in ethnic minority areas 1000 31
Number of new employees in 2023 Person 6120 30
Number of new employees in 2023 - Age 29 years old and below Person 3310 30
Number of new employees in 2023 - Age 30-50 years old Person 2622 30
Number of new employees in 2023 - Age above 50 years old Person 188 30
Number of new employees in 2023 - Burmese Person 17 30
Number of new employees in 2023 - Cambodian Person 53 30
Number of new employees in 2023 - Chinese nationality (including Hong Kong, Macau, and Taiwan) Person 5950 30
Number of new employees in 2023 - Female Person 2651 30
Number of new employees in 2023 - Frontline staff Person 5850 30
Number of new employees in 2023 - Laotian Person 54 30
Number of new employees in 2023 - Male Person 3469 30
Number of new employees in 2023 - Middle management Person 263 30
Number of new employees in 2023 - Senior management Person 7 30
Number of new employees in 2023 - Thai Person 32 30
Number of new employees in 2023 - Vietnamese Person 2 30
Percentage of Employees of Ethnic Minorities % 6.30 5.52 5.88 49
Percentage of Female Senior Managers % 18 18 49
Percentage of ethnic minority employees % 5.88 31
Percentage of female employees % 36.01 31
Percentage of female employees in STEM-related positions % 22 31
Percentage of female employees in junior management positions % 43 31
Percentage of female employees in revenue-generating functional departments % 36 31
Percentage of female employees in senior management positions % 18 31
Percentage of female managers (including junior, mid-level, and senior) % 31.00 31
Total Employees Persons 23865 24888 23554 48
Total number of employees Person 24888 23554 30, 31

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Annual target of turnover rate reduction % 3 31
Employee Turnover Rate % 24.09 24.32 49
Employee turnover rate (operational staff) % 58.69 55.05 31
Employee turnover rate - Age 29 years old and below % 25.40 30
Employee turnover rate - Age 30-50 years old % 20.12 30
Employee turnover rate - Age above 50 years old % 36.11 30
Employee turnover rate - Ethnicity: Burmese % 63.01 30
Employee turnover rate - Ethnicity: Cambodian % 20.00 30
Employee turnover rate - Ethnicity: Chinese nationality (including Hong Kong, Macau, and Taiwan) % 22.91 30
Employee turnover rate - Ethnicity: Laotian % 27.12 30
Employee turnover rate - Ethnicity: Minority ethnic group % 23.58 30
Employee turnover rate - Ethnicity: Thai % 81.01 30
Employee turnover rate - Ethnicity: Vietnamese % 98.47 30
Employee turnover rate - Female % 27.50 30
Employee turnover rate - Frontline staff % 25.89 30
Employee turnover rate - Male % 22.40 30
Employee turnover rate - Middle management % 13.77 30
Employee turnover rate - Senior management % 18.18 30
Female Turnover Rate % 26.48 27.50 49
Male Turnover Rate % 22.68 22.40 49
Total employee turnover rate % 24.32 30
Turnover Rate of Burmese Employees % 63.70 49
Turnover Rate of Cambodian Employees % 20.11 49
Turnover Rate of Employees (including Burmese, Thai, Vietnamese, Cambodian, Laotian) % 22.91 49
Turnover Rate of Employees aged 29 and below % 35.67 35.21 49
Turnover Rate of Employees aged 30 to 49 % 18.69 20.12 49
Turnover Rate of Employees aged 50 and above % 18.38 18.99 49
Turnover Rate of Laotian Employees % 27.12 49
Turnover Rate of Thai Employees % 81.01 49
Turnover Rate of Vietnamese Employees % 98.47 49
Voluntary employee turnover rate % 24.21 30

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Million Hours Worked Injury Rate Million Work Hours 0.19 0.16 0.16 49
Number of Work-related Deaths Persons 10 7 8 49
Percentage of Work-related Deaths % 0.04 0.03 0.03 49

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Employee Training Coverage % 27.85 41.35 49
Female Employees Trained Persons 2773 3308 49
Junior Staff Trained Persons 6090 7524 49
Male Employees Trained Persons 4159 6431 49
No. of Employee Training Times 334 302 49
No. of Medium Managers Trained Persons 821 2026 49
Number of female employees trained Person 3078 36
Number of frontline staff trained Person 7524 36
Number of male employees trained Person 6431 36
Number of senior management trained Person 189 36
Percentage of female employees trained % 33.97 36
Percentage of frontline staff trained % 77.26 36
Percentage of male employees trained % 66.03 36
Percentage of mid-level management trained % 20.80 36
Percentage of senior management trained % 1.94 36
Senior Managers Trained Persons 21 189 49

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average Employee Training Hours Hours 8 8 20 49
Average training hours per employee aged 29 and below Hour 15 36
Average training hours per employee aged 30-50 Hour 38 36
Average training hours per employee aged 50 and above Hour 7 36
Average training hours per female employee Hour 26 36
Average training hours per frontline employee Hour 28 36
Average training hours per male employee Hour 14 36
Average training hours per middle management employee Hour 18 36
Average training hours per senior management employee Hour 13 36
Number of mid-level management trained Person 2026 36
Total Hours of Employee Training Hours 55465 194780 49
Total Training Hours Hour 194780 36

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Domestic Sorting Hubs No. 99 98 99 48
Line-haul Routes No. 3700 3750 3900 48
Line-haul Vehicles No. 10900 11000 10000 48
Proportion of Thinned Tape Purchased by Headquarters % 100 100 100 48

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Utilization Rate of E-waybill % 100 100 100 48

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Customer Satisfaction Score 90.8 91 94 49
No. of Pickup/Delivery Outlets No. 30400 31000 31000 48
Parcel Volume 100 million parcels 223 244 302 48

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions Tons 536 599 624
NOₓ Emissions Tons 7451 7241 7313
SOₓ Emissions Tons 8.12 7.96 8.41

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2028
Direct GHG Emissions (Scope 1) Metric Tons CO₂e 1350926 1324339 1402275
Indirect Energy Emissions (Scope 2) Metric Tons CO₂e 247237 318428 388692
Scope 1 GHG Emissions Intensity (By Revenue) kg CO₂e per RMB10000 of revenue 365
Scope 2 GHG Emissions Intensity (By Revenue) kg CO₂e per RMB10000 of revenue 101
Total GHG Emissions Metric Tons CO₂e 1724810 1772680 1945237
Total GHG Emissions Intensity (By Product Volume) kg CO₂e per parcel 0.077 0.073 0.064 20% reduction
Total GHG Emissions Intensity (By Revenue) kg CO₂e per RMB10000 of revenue 507
Total Other Indirect Energy Emissions (Scope 3) Metric Tons CO₂e 126646 129914 154965

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Total Hazardous Waste kg 600 3936 97568

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste Disposed Tons 5645 3168 9464
Total Non-Hazardous Waste Intensity (By Revenue) Tons/Million RMB 0.186 0.09 0.246

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Diesel Fuel Consumption Tons 428693 420256 444284
Energy Consumption Intensity (By Revenue) Tons of Standard Coal Equivalent per RMB100000 0.223 0.192 0.191
Natural Gas Consumption 1120623
Purchased Electricity MWh 425537 558351 681557
Renewable Energy Consumption Megawatt-hour 26010
Solar Energy Megawatt-hour 40150
Total Direct Energy Consumption Tons of Standard Coal Equivalent 624648.57 612355.02 648856.31
Total Energy Consumption Tons of Standard Coal Equivalent 676947.12 680976.35 732619.73
Total Indirect Energy Consumption Tons of Standard Coal Equivalent 52298.55 68621.33 83763.42

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Total Water Withdrawal Million Tons 400.7 421.1 543.8

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Intensity (By Revenue) kg/Million RMB 1732.7 1622.05 1681.91
Packaging Materials Consumed Tons 52646062 57383105 64617003

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 Persons 14836 14982 15031
Number of Employees Aged Above 50 Persons 2589 3153 2752
Number of Employees Aged Below 30 Persons 6440 6753 5771
Number of Employees in Cambodia Person 278 86
Number of Employees in Japan Person 1 1
Number of Employees in Laos Person 49
Number of Employees in Myanmar Person 30
Number of Employees in Thailand Person 6
Number of Employees in United States Person 1
Number of Employees in Vietnam Person 6
Number of Female Employees Persons 8414 8947 8482
Number of Full-time Employees Persons 23865 24888 23554
Number of Male Employees Persons 15451 15941 15072
Number of New Employees Person 6120
Number of New Employees (Above 50) Person 188
Number of New Employees (Aged 30-50) Person 2622
Number of New Employees (Aged Below 30) Person 3310
Number of New Employees (Female) Person 2651
Number of New Employees (Male) Person 3469
Number of New Employees (Middle Management) Person 263
Number of New Employees (Senior Management) Person 7
Number of Total Employees Persons 23865 24888 23554
Percentage of Employees Aged 30-50 % 62.17 60.22 63.87
Percentage of Employees Aged Above 50 % 10.85 12.67 11.69
Percentage of Employees Aged Below 30 % 26.98 27.14 24.52
Percentage of Female Employees % 35.26 35.96 36.01

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 18.69 20.12 20.12
Turnover Rate of Employees Aged Above 50 % 18.38 18.99 36.11
Turnover Rate of Employees Aged Below 30 % 35.67 35.21 25.4
Turnover Rate of Female Employees % 26.48 27.5 27.5
Turnover Rate of Male Employees % 22.68 22.4 22.4
Turnover Rate of Middle Management Employees % 13.77
Turnover Rate of Senior Management Employees % 18.18
Turnover Rate of Total Employees % 24.09 24.32 24.32

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Number of Fatalities as a Result of Work-related Injuries Persons 10 7 8
Number of Fatalities of the Last 3 Years Persons 25 25 25
Number of Work-related Fatalities Persons 10 7 8

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 27.85 41.35 77.26
Percentage of Trained Female Employees % 33.97
Percentage of Trained Male Employees % 66.03
Percentage of Trained Middle Management % 20.8
Percentage of Trained Senior Management % 1.94

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Employees Aged 30-50) Hour 38
Average Training Hours (Employees Over 50) Hour 7
Average Training Hours (Employees Under 30) Hour 15
Average Training Hours (Female) Hour 26
Average Training Hours (Frontline Employees) Hour 28
Average Training Hours (Male) Hour 14
Average Training Hours (Middle Management) Hour 18
Average Training Hours (Senior Management) Hour 13
Average Training Hours per Employee Hours 8 8 20
Total Training Hours Hours 55465 194780 194780