Sustainability Report 2023

Year: 2023
Published: 2024-04-19
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
Group - Mercury air emissions N/A N/A 55
Group - NOx air emissions tonnes 5.897 5.024 55
Group - Particulate Matter air emissions tonnes 12 9 55
Group - SOx air emissions tonnes 166 157 55
NOx emissions tonne 5587 5077 5024 80
RSP emissions tonne 166 173 157 80
Reduction in Nitrogen Oxides (NOx) emissions compared to 2022 % reduction 1 7
Reduction in Sulfur Oxides (SOx) emissions compared to 2022 % reduction 11.5 7
SOx emissions tonne 772 993 879 80

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 2026 2030 2035 Report Pages
Biogenic carbon emissions tonne CO2e 658992 588203 511509 80
EDL - Reduction in GHG emissions intensity % reduction (compared with 2021) 50 8
GHG Scope 1 emissions tCO2e 6981321 6942303 6875967 34
GHG Scope 2 emissions tCO2e 477298 408562 348851 34
HK Electric - Reduce Scope 1 and 2 GHG emissions % reduction (compared with 2019) 68.4 8
Indirect energy intensity '000 kWh/HKD $'000 revenue 0.888 0.881 0.873 80
NGN - Commercial vehicle fleet ultra-low emission or hybrid % of fleet 50 8
Power Assets' Emissions within its business portfolio (Scope 1 and market-based Scope 2) million tCO2e 7.45 7.35 6.63 7.22 8
Scope 1 carbon intensity tonne CO2e/HKD $'000 revenue 0.256 0.259 0.249 80
Scope 1 emission tonne CO2e 6981321 6942303 6875967 80
Scope 2 carbon intensity (location-based) tonne CO2e/HKD $'000 revenue 0.036 0.030 0.027 80
Scope 2 carbon intensity (market-based) tonne CO2e/HKD $'000 revenue 0.017 0.015 0.013 80
Scope 2 emission (location-based) tonne CO2e 994995 811271 756059 80
Scope 2 emission (market-based) tonne CO2e 477298 408562 348851 80
Total GHG emissions (location-based) tonne CO2e 7976316 7753574 7632026 80
Total GHG emissions (market-based) tonne CO2e 7458619 7350856 7224818 80
Total carbon intensity (location-based) tonne CO2e/HKD $'000 revenue 0.292 0.289 0.277 80
Total carbon intensity (market-based) tonne CO2e/HKD $'000 revenue 0.273 0.274 0.262 80
VPN and United Energy - Reduction of both Scope 1 and 2 GHG emissions (including distribution line losses) % reduction (compared to 2020) 30 8

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2022/23 2023 Report Pages
Total hazardous waste produced tonne 13669 13641 12449 53, 80
Total hazardous waste produced intensity tonne/HKD $'000 revenue 0.001 0.001 0.001 80
UKPN - Total office and depot waste generated tonnes 4000 55

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2022/23 2023 Report Pages
Total non-hazardous waste produced tonne 385679 437572 351097 53, 80
Total non-hazardous waste produced intensity tonne/HKD $'000 revenue 0.014 0.016 0.013 80
UKPN - Percentage of non-recoverable waste ended up in landfill % 11.5 55
UKPN - Percentage of waste diverted from landfills (recycled or used for recovery) % 88.5 55

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 2028 2030 2035 Report Pages
AGIG - Reduce Scope 1 and 2 GHG emissions % reduction (compared to 2020) 30 8
Carbon avoidance - AVR tCO2e 74808 74808 65581 34
Carbon avoidance - Dali and Laoting tCO2e 239002 218933 167409 34
Carbon avoidance - EDL tCO2e 808000 752000 677472 34
Carbon avoidance - Okanagan tCO2e 398 467 399 34
Group-wide carbon reduction vs. 2020 % reduction 67 8
Reduction in Scope 1 GHG emissions per kWh of electricity generated (HK Electric) % reduction compared with 2019 68.4 38
Reduction in Scope 1 and 2 emissions compared to 2022 % reduction 1.7 7
SAPN - Reduce Scope 1 and 2 GHG emissions % reduction (compared with a base year of 2022) 50 8
UKPN - Reduce full carbon footprint % reduction (from a 2018/19 baseline) 25 8

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022/23 Report Pages
UKPN - Reduction in office and depot waste compared to previous year tonnes over 1000 55

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Biomass energy consumed '000 kWh 2010506 2099393 1790576 80
Coal consumed '000 kWh 12422737 12482543 12559869 80
Diesel consumed '000 kWh 211320 210616 197014 80
Direct energy consumption '000 kWh 16611947 16545774 16519528 80
Direct energy intensity '000 kWh/HKD $'000 revenue 0.608 0.616 0.599 80
Electricity sold '000 kWh 8822657 8318520 8557707 80
Gasoline/Petrol consumed '000 kWh 5329 5365 5610 80
Heating sold '000 kWh 417455 372494 279222 80
Indirect energy consumption - electricity '000 kWh 663384 628825 583901 80
LNG storage capacity of FSRU vessel (HK Electric, Hong Kong Offshore LNG Terminal) m3 263000 38
Liquefied petroleum gas (LPG) consumed '000 kWh 130 119 64 80
Natural gas consumed '000 kWh 9761784 9267388 9838650 80
Non-renewable energy consumed '000 kWh 25053562 24488187 24924237 80
Non-renewable energy consumption 000 MWh 9762 9267 9839 34
Other fuels consumed '000 kWh 781805 827542 832955 80
Purchased electricity for own consumption - Non-renewable electricity consumed 000 MWh 638 603 556 34
Purchased electricity for own consumption - Renewable electricity consumed 000 MWh 26 26 28 34
Reduction of installed coal-fired generation capacity of total generation portfolio compared to 2016 % reduction 23 7
Renewable energy consumed '000 kWh 2013262 2104954 1797977 80
Renewable energy consumption 000 MWh 13205 13256 13393 34
Self-generated electricity '000 kWh 94802 86029 89893 80
Self-generated energy '000 kWh 94802 86029 89893 80
Share of gas-fired power in HK Electric's total power output % 56 38
Solar energy consumed '000 kWh 372 995 1619 80
Steam sold '000 kWh 527762 614840 622695 80
Total energy consumption '000 kWh 17275331 17174598 17103429 80
Total energy intensity '000 kWh/HKD $'000 revenue 0.632 0.640 0.620 80
Total installed capacity of renewable power (HK Electric, Lamina Power Station and other premises) MW 3.2 38
Waste-derived fuel (non-biomass) energy consumption 000 MWh 1749 1490 1798 34
Waste-derived fuels (non-biomass) consumed '000 kWh 1870457 1748614 1490074 80
Wind energy consumed '000 kWh 2283 4567 5782 80

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Groundwater consumption '000 m³ 42 43 46 80
Other sources water consumption '000 m³ 225 217 218 80
Seawater consumption '000 m³ 1089268 1039277 1005423 80
Surface water consumption '000 m³ 35009 42555 24571 80
Third-party water consumption '000 m³ 3864 3782 3097 80
Total water consumption '000 m³ 1128408 1085874 1033355 80
Water consumption - Groundwater 000 m³ 42 43 46 52
Water consumption - Other sources 000 m³ 225 217 218 52
Water consumption - Seawater 000 m³ 1089268 1039277 1005423 52
Water consumption - Surface water 000 m³ 35009 42555 24571 52
Water consumption - Third-party water 000 m³ 3864 3782 3097 52
Water consumption intensity '000 m³/HKD $'000 revenue 0.041 0.040 0.037 80
Water discharge - Other sources 000 m³ 131 155 253 52
Water discharge - Seawater 000 m³ 1089268 1039273 1005423 52
Water discharge - Surface water 000 m³ 34482 41817 23692 52
Water discharge - Third-party water 000 m³ 826 1008 1261 52

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Paper used for finished products tonnes 6.76 4.51 6.18 80
Sale of energy '000 kWh 9767875 9305854 9459623 80
Total packaging material used for finished products tonnes 6.76 4.51 6.18 80

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 Report Pages
Group's attributable revenue covered by ISO 14001 or other EMS certificates % 78 7

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of employees - By employment type - Full-time 16792 17095 18012 81
Number of employees - By employment type - Part-time 782 802 1153 81
Number of employees - Total 17574 17897 19165 81
Number of employees aged 30-49 employees 9578 59
Number of employees aged 50 or above employees 5941 59
Number of employees below 30 years old employees 2493 59
Number of employees in Australia employees 5764 59
Number of employees in Canada employees 13 59
Number of employees in Hong Kong employees 1848 59
Number of employees in Mainland China employees 303 59
Number of employees in Netherlands employees 551 59
Number of employees in New Zealand employees 85 59
Number of employees in Thailand employees 42 59
Number of employees in United Kingdom employees 9235 59
Number of employees in United States employees 171 59
Number of female employees employees 3349 59
Number of full-time employees employees 18012 59
Number of full-time employees - By age group - 30-49 8737 8976 9578 81
Number of full-time employees - By age group - 50 or above 5838 5819 5941 81
Number of full-time employees - By age group - Below 30 2217 2300 2493 81
Number of full-time employees - By employee category - General staff 14925 14983 15464 81
Number of full-time employees - By employee category - Manager grade or above 1867 2112 2548 81
Number of full-time employees - By gender - Female 2921 3067 3349 81
Number of full-time employees - By gender - Male 13871 14028 14663 81
Number of full-time employees - By region - Asia (excluding Hong Kong, Mainland China) 42 42 42 81
Number of full-time employees - By region - Australia 5078 5399 5764 81
Number of full-time employees - By region - Canada 14 13 13 81
Number of full-time employees - By region - Hong Kong 1846 1865 1848 81
Number of full-time employees - By region - Mainland China 327 305 303 81
Number of full-time employees - By region - Netherlands 492 511 551 81
Number of full-time employees - By region - New Zealand 68 74 85 81
Number of full-time employees - By region - United Kingdom 8762 8761 9235 81
Number of full-time employees - By region - United States 163 165 171 81
Number of general staff employees 15464 59
Number of male employees employees 14663 59
Number of manager grade or above staff employees 2548 59
Number of part-time employees employees 1153 59
Percentage of employees aged 30-49 % 53.2 59
Percentage of employees aged 50 or above % 33.0 59
Percentage of employees below 30 years old % 13.8 59
Percentage of employees in Australia % 32.0 59
Percentage of employees in Canada % 0.1 59
Percentage of employees in Hong Kong % 10.3 59
Percentage of employees in Mainland China % 1.7 59
Percentage of employees in Netherlands % 3.1 59
Percentage of employees in New Zealand % 0.4 59
Percentage of employees in Thailand % 0.2 59
Percentage of employees in United Kingdom % 51.3 59
Percentage of employees in United States % 0.9 59
Percentage of female employees % 18.6 59
Percentage of full-time employees % 94.0 59
Percentage of general staff % 85.9 59
Percentage of male employees % 81.4 59
Percentage of manager grade or above staff % 14.1 59
Percentage of part-time employees % 6.0 59

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employee turnover rate (30-49 years old, involuntary) % 0.7 59
Employee turnover rate (30-49 years old, voluntary) % 5.2 59
Employee turnover rate (50 or above, involuntary) % 2.6 59
Employee turnover rate (50 or above, voluntary) % 6.1 59
Employee turnover rate (Australia, involuntary) % 1.4 59
Employee turnover rate (Australia, voluntary) % 6.5 59
Employee turnover rate (Canada, involuntary) % 0.0 59
Employee turnover rate (Canada, voluntary) % 0.0 59
Employee turnover rate (Hong Kong, involuntary) % 4.3 59
Employee turnover rate (Hong Kong, voluntary) % 6.5 59
Employee turnover rate (Mainland China, involuntary) % 0.0 59
Employee turnover rate (Mainland China, voluntary) % 4.0 59
Employee turnover rate (Netherlands, involuntary) % 1.3 59
Employee turnover rate (Netherlands, voluntary) % 12.2 59
Employee turnover rate (New Zealand, involuntary) % 0.0 59
Employee turnover rate (New Zealand, voluntary) % 14.1 59
Employee turnover rate (Thailand, involuntary) % 0.0 59
Employee turnover rate (Thailand, voluntary) % 0.0 59
Employee turnover rate (United Kingdom, involuntary) % 0.9 59
Employee turnover rate (United Kingdom, voluntary) % 4.5 59
Employee turnover rate (United States, involuntary) % 5.3 59
Employee turnover rate (United States, voluntary) % 12.3 59
Employee turnover rate (below 30 years old, involuntary) % 1.1 59
Employee turnover rate (below 30 years old, voluntary) % 6.6 59
Employee turnover rate (female, involuntary) % 1.5 59
Employee turnover rate (female, voluntary) % 7.0 59
Employee turnover rate (male, involuntary) % 1.4 59
Employee turnover rate (male, voluntary) % 5.4 59
Employee turnover rate (overall, involuntary) % 1.4 59
Employee turnover rate (overall, voluntary) % 5.7 59
Turnover rate for full-time employees - 30–49 % 5.9 8.1 5.9 82
Turnover rate for full-time employees - 50 or above % 7.5 10.1 7.8 82
Turnover rate for full-time employees - Asia (excluding Hong Kong, Mainland China) % 2.4 2.4 0.0 82
Turnover rate for full-time employees - Australia % 8.5 10.3 7.8 82
Turnover rate for full-time employees - Below 30 % 7.7 9.2 7.7 82
Turnover rate for full-time employees - Canada % 0.0 7.7 0.0 82
Turnover rate for full-time employees - Female % 9.2 11.3 8.5 82
Turnover rate for full-time employees - Hong Kong % 6.0 7.7 10.8 82
Turnover rate for full-time employees - Mainland China % 4.3 7.9 4.0 82
Turnover rate for full-time employees - Male % 6.8 8.6 6.8 82
Turnover rate for full-time employees - Netherlands % 8.9 9.8 13.4 82
Turnover rate for full-time employees - New Zealand % 26.5 24.3 14.1 82
Turnover rate for full-time employees - Overall % 7.2 9.1 7.1 82
Turnover rate for full-time employees - United Kingdom % 6.2 8.3 5.4 82
Turnover rate for full-time employees - United States % 27.0 24.2 17.5 82

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2023 Report Pages
Number of first aid incident (employees) 174 82
Number of first aid incident (non-employees) 143 82
Number of high potential incident (employees) 16 82
Number of high potential incident (non-employees) 54 82
Number of work-related fatalities (full-time employees) 1 82
Rate of work-related fatalities 0.006 82

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost time injury rate (employees) 0.19 0.21 0.29 82
Lost time injury rate (non-employees) 0.59 82
Number of lost days due to work injury (employees) 1234 875 1667 82
Number of lost time injury incidents (employees) 31 34 50 82
Number of lost time injury incidents (non-employees) 41 82

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
% of employee covered by OHSAS 18001/ISO 45001 % 84.4 83.2 83.3 82
Employees covered by ISO 45001 % 83 7

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Full-time employees who received training % 97 7
Percentage of full-time employees who received training - Female % 87.6 86.8 92.7 82
Percentage of full-time employees who received training - General staff % 94.0 92.4 99.9 82
Percentage of full-time employees who received training - Male % 98.6 95.6 97.9 82
Percentage of full-time employees who received training - Manager grade or above % 100 100 79.0 82
Percentage of full-time employees who received training - Overall % 96.7 94.0 97.0 82

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average hours of training per full-time employee - Female 20.1 21.8 25.5 82
Average hours of training per full-time employee - General staff 32.5 37.1 51.7 82
Average hours of training per full-time employee - Male 35.6 39.0 53.7 82
Average hours of training per full-time employee - Manager grade or above 36.3 27.9 28.7 82
Average hours of training per full-time employee - Overall 32.9 36.0 48.4 82
Average training hours per employee hours 48.4 7

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of suppliers - Asia (excluding Hong Kong, Mainland China) 55 72 65 82
Number of suppliers - Australia 7055 7962 8205 82
Number of suppliers - Canada 295 82
Number of suppliers - Europe 954 1091 1154 82
Number of suppliers - Hong Kong 916 911 904 82
Number of suppliers - Mainland China 310 203 215 82
Number of suppliers - New Zealand 312 296 330 82
Number of suppliers - Other regions 7 6 5 82
Number of suppliers - Total 16258 18805 16825 82
Number of suppliers - United Kingdom 4369 4813 3975 82
Number of suppliers - United States 1963 3141 1677 82

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Number of complaints received - Products and services related 6675 6871 5790 82

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of whistleblowing reports received (excluding false report) 11 83
Number of whistleblowing reports received (including all cases) 54 83

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 2023 Report Pages
Increase in employees receiving training on anti-corruptive/ethics and integrity compared to 2022 % increase 12.2 7
Number of employees who received training on anti-corruptive/ethics and integrity - Full-time 3137 7341 9445 82
Number of employees who received training on anti-corruptive/ethics and integrity - Part-time 84 78 841 82
Number of employees who received training on anti-corruptive/ethics and integrity - Total 3221 7419 10286 82
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Full-time hours 5371.5 6678.7 7723.8 83
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Part-time hours 81.5 31.4 304.6 83
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Total hours 5453.0 6710.1 8028.4 83
Percentage of full-time and part-time employees who received training on anti-corruptive/ethics and integrity % 18.3 41.5 53.7 82

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions tonnes 12 9
NOâ‚“ Emissions tonne 5587 5077 5024
SOâ‚“ Emissions tonne 772 993 879

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) tonne CO2e 6981321 6942303 6875967
Indirect Energy Emissions (Scope 2) tonne CO2e 477298 408562 348851
Scope 1 GHG Emissions Intensity (By Revenue) tonne CO2e/HKD $'000 revenue 0.256 0.259 0.249
Scope 2 GHG Emissions Intensity (By Revenue) tonne CO2e/HKD $'000 revenue 0.017 0.015 0.013
Total GHG Emissions tonne CO2e 7976316 7753574 7632026
Total GHG Emissions Intensity (By Revenue) tonne CO2e/HKD $'000 revenue 0.292 0.289 0.277

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Hazardous Waste Incineration tonne 372
Hazardous Waste Landfilling tonne 872
Total Hazardous Waste tonne 13669 13641 12449
Total Hazardous Waste Intensity (By Revenue) tonne/HKD $'000 revenue 0.001 0.001 0.001

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2022/23 2023
Diversion Rate of Non-Hazardous Waste % 99 88.5
Non-Hazardous Waste Disposed tonne 385679 437572 351097
Non-Hazardous Waste Landfilling % 1 11.5
Non-Hazardous Waste Reused % 2
Recycling Rate of Non-Hazardous Waste % 96
Total Non-Hazardous Waste Intensity (By Revenue) tonne/HKD $'000 revenue 0.014 0.016 0.013

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023 2028 2030 2035
Percentage of Reduction in GHG Intensity Compared to Last Year % reduction compared with 2019 68.4
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year % reduction 1.7
Target GHG Emissions Reduction Percentage by 2030 Compared to 2018 % reduction (from a 2018/19 baseline) 25
Target GHG Emissions Reduction Percentage by 2030 Compared to 2020 % reduction 67
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2020 % reduction (compared to 2020) 30
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2022 % reduction (compared with a base year of 2022) 50

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022/23
Non-Hazardous Waste Intensity Reduction Compared to Last Year tonnes over 1000

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Biomass Energy '000 kWh 2010506 2099393 1790576
Diesel Fuel Consumption '000 kWh 211320 210616 197014
Direct Energy Intensity (By Revenue) '000 kWh/HKD $'000 revenue 0.608 0.616 0.599
Energy Consumption Intensity (By Revenue) '000 kWh/HKD $'000 revenue 0.632 0.64 0.62
Gasoline Consumption '000 kWh 5329 5365 5610
Indirect Energy Intensity (By Revenue) '000 kWh/HKD $'000 revenue 0.888 0.881 0.873
LPG Consumption '000 kWh 130 119 64
Natural Gas Consumption '000 kWh 9761784 9267388 9838650
Renewable Energy Consumption '000 kWh 2013262 2104954 1797977
Solar Energy '000 kWh 372 995 1619
Sold Electricity '000 kWh 8822657 8318520 8557707
Sold Heating '000 kWh 417455 372494 279222
Total Direct Energy Consumption '000 kWh 16611947 16545774 16519528
Total Energy Consumption '000 kWh 17275331 17174598 17103429
Total Indirect Energy Consumption '000 kWh 663384 628825 583901
Total Non-Renewable Fuel Consumption '000 kWh 25053562 24488187 24924237
Wind Energy '000 kWh 2283 4567 5782

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Groundwater Consumption '000 m³ 42 43 46
Groundwater Withdrawal '000 m³ 42 43 46
Seawater Consumption '000 m³ 1089268 1039277 1005423
Seawater Discharge '000 m³ 1089268 1039273 1005423
Seawater Withdrawal '000 m³ 1089268 1039277 1005423
Surface Water Consumption '000 m³ 35009 42555 24571
Surface Water Discharge '000 m³ 34482 41817 23692
Surface Water Withdrawal '000 m³ 35009 42555 24571
Third Party Water Consumption '000 m³ 3864 3782 3097
Total Wastewater Discharge '000 m³ 1128707 1086253 1033646
Total Water Withdrawal '000 m³ 1128408 1085874 1033355
Water Consumption '000 m³ 1128408 1085874 1033355
Water Consumption Intensity (By Revenue) '000 m³/HKD $'000 revenue 0.041 0.04 0.037

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Consumption (Paper) tonnes 6.76 4.51 6.18
Packaging Materials Consumed tonnes 6.76 4.51 6.18

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 employees 8737 8976 9578
Number of Employees Aged Above 50 employees 5838 5819 5941
Number of Employees Aged Below 30 employees 2217 2300 2493
Number of Employees in Australia employees 5764
Number of Employees in Canada employees 13
Number of Employees in Hong Kong employees 1848
Number of Employees in Mainland China employees 303
Number of Employees in Netherlands employees 551
Number of Employees in New Zealand employees 85
Number of Employees in United Kingdom employees 9235
Number of Employees in United States employees 171
Number of Female Employees employees 2921 3067 3349
Number of Full-time Employees employees 16792 17095 18012
Number of Male Employees employees 13871 14028 14663
Number of Part-time Employees employees 782 802 1153
Number of Total Employees employees 17574 17897 19165
Percentage of Employees Aged 30-50 % 53.2
Percentage of Employees Aged Above 50 % 33
Percentage of Employees Aged Below 30 % 13.8
Percentage of Employees in Australia % 32
Percentage of Employees in Canada % 0.1
Percentage of Employees in Hong Kong % 10.3
Percentage of Employees in Mainland China % 1.7
Percentage of Employees in Netherlands % 3.1
Percentage of Employees in New Zealand % 0.4
Percentage of Employees in United Kingdom % 51.3
Percentage of Employees in United States % 0.9
Percentage of Female Employees % 18.6
Percentage of Full-time Employees % 94
Percentage of Male Employees % 81.4
Percentage of Part-time Employees % 6

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 5.9 8.1 5.9
Turnover Rate of Employees Aged Above 50 % 7.5 10.1 7.8
Turnover Rate of Employees Aged Below 30 % 7.7 9.2 7.7
Turnover Rate of Employees in Asia (Excluding China) % 2.4 2.4
Turnover Rate of Employees in Australia % 8.5 10.3 7.8
Turnover Rate of Employees in Canada % 7.7
Turnover Rate of Employees in Hong Kong % 6 7.7 10.8
Turnover Rate of Employees in Mainland China % 4.3 7.9 4
Turnover Rate of Employees in Netherlands % 8.9 9.8 13.4
Turnover Rate of Employees in New Zealand % 26.5 24.3 14.1
Turnover Rate of Employees in United Kingdom % 6.2 8.3 5.4
Turnover Rate of Employees in United States % 27 24.2 17.5
Turnover Rate of Female Employees % 9.2 11.3 8.5
Turnover Rate of Full-time Employees % 7.2 9.1 7.1
Turnover Rate of Male Employees % 6.8 8.6 6.8
Turnover Rate of Total Employees % 7.2 9.1 7.1

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2023
Fatalities Rate as a Result of Work-related Injuries 0.006
Fatalities Rate of the Last 3 Years 0.006
Number of Fatalities as a Result of Work-related Injuries 1
Number of Fatalities of the Last 3 Years 1
Number of Work-related Fatalities 1
Number of Work-related Fatalities for Direct Employee 1
Work-related Fatalities Rate 0.006

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Time Injury Frequency Rate (Contractor) 0.59
Lost Time Injury Frequency Rate (Employees) 0.19 0.21 0.29
Lost Working Days Due to Work-related Injuries (Employees) 1234 875 1667
Number of Work-related Injuries 31 34 50

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Health Check Coverage for Employees % 84.4 83.2 83.3

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 96.7 94 97
Percentage of Trained Female Employees % 87.6 86.8 92.7
Percentage of Trained General Employees % 94 92.4 99.9
Percentage of Trained Male Employees % 98.6 95.6 97.9
Percentage of Trained Senior Management % 100 100 79

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) hours 20.1 21.8 25.5
Average Training Hours (General Staff) hours 32.5 37.1 51.7
Average Training Hours (Male) hours 35.6 39 53.7
Average Training Hours (Senior Management) hours 36.3 27.9 28.7
Average Training Hours per Employee hours 32.9 36 48.4
Average Training Hours per FTE hours 32.9 36 48.4

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Asia (Excluding China) 55 72 65
Number of Suppliers in Australia 7055 7962 8205
Number of Suppliers in Canada 295
Number of Suppliers in Europe 954 1091 1154
Number of Suppliers in Hong Kong 916 911 904
Number of Suppliers in Mainland China 310 203 215
Number of Suppliers in New Zealand 312 296 330
Number of Suppliers in United Kingdom 4369 4813 3975
Number of Suppliers in United States 1963 3141 1677
Number of Total Suppliers 16258 18805 16825

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Number of Products and Service Related Complaints 6675 6871 5790

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022 2023
Coverage Rate of Ethical Standards and Anti-Corruption Training % 18.3 41.5 53.7
Coverage of Anti-corruption Training for Employees % 18.3 41.5 53.7
Number of People Participated in Ethical Standards and Anti-corruption Training 3221 7419 10286
Total Hours of Anti-corruption Training hours 5453 6710.1 8028.4
Total Hours of Anti-corruption Training for Employees hours 5453 6710.1 8028.4