Sustainability Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Group - Mercury air emissions | N/A | N/A | 55 | ||
Group - NOx air emissions | tonnes | 5.897 | 5.024 | 55 | |
Group - Particulate Matter air emissions | tonnes | 12 | 9 | 55 | |
Group - SOx air emissions | tonnes | 166 | 157 | 55 | |
NOx emissions | tonne | 5587 | 5077 | 5024 | 80 |
RSP emissions | tonne | 166 | 173 | 157 | 80 |
Reduction in Nitrogen Oxides (NOx) emissions compared to 2022 | % reduction | 1 | 7 | ||
Reduction in Sulfur Oxides (SOx) emissions compared to 2022 | % reduction | 11.5 | 7 | ||
SOx emissions | tonne | 772 | 993 | 879 | 80 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2026 | 2030 | 2035 | Report Pages |
---|---|---|---|---|---|---|---|---|---|
Biogenic carbon emissions | tonne CO2e | 658992 | 588203 | 511509 | 80 | ||||
EDL - Reduction in GHG emissions intensity | % reduction (compared with 2021) | 50 | 8 | ||||||
GHG Scope 1 emissions | tCO2e | 6981321 | 6942303 | 6875967 | 34 | ||||
GHG Scope 2 emissions | tCO2e | 477298 | 408562 | 348851 | 34 | ||||
HK Electric - Reduce Scope 1 and 2 GHG emissions | % reduction (compared with 2019) | 68.4 | 8 | ||||||
Indirect energy intensity | '000 kWh/HKD $'000 revenue | 0.888 | 0.881 | 0.873 | 80 | ||||
NGN - Commercial vehicle fleet ultra-low emission or hybrid | % of fleet | 50 | 8 | ||||||
Power Assets' Emissions within its business portfolio (Scope 1 and market-based Scope 2) | million tCO2e | 7.45 | 7.35 | 6.63 | 7.22 | 8 | |||
Scope 1 carbon intensity | tonne CO2e/HKD $'000 revenue | 0.256 | 0.259 | 0.249 | 80 | ||||
Scope 1 emission | tonne CO2e | 6981321 | 6942303 | 6875967 | 80 | ||||
Scope 2 carbon intensity (location-based) | tonne CO2e/HKD $'000 revenue | 0.036 | 0.030 | 0.027 | 80 | ||||
Scope 2 carbon intensity (market-based) | tonne CO2e/HKD $'000 revenue | 0.017 | 0.015 | 0.013 | 80 | ||||
Scope 2 emission (location-based) | tonne CO2e | 994995 | 811271 | 756059 | 80 | ||||
Scope 2 emission (market-based) | tonne CO2e | 477298 | 408562 | 348851 | 80 | ||||
Total GHG emissions (location-based) | tonne CO2e | 7976316 | 7753574 | 7632026 | 80 | ||||
Total GHG emissions (market-based) | tonne CO2e | 7458619 | 7350856 | 7224818 | 80 | ||||
Total carbon intensity (location-based) | tonne CO2e/HKD $'000 revenue | 0.292 | 0.289 | 0.277 | 80 | ||||
Total carbon intensity (market-based) | tonne CO2e/HKD $'000 revenue | 0.273 | 0.274 | 0.262 | 80 | ||||
VPN and United Energy - Reduction of both Scope 1 and 2 GHG emissions (including distribution line losses) | % reduction (compared to 2020) | 30 | 8 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2022/23 | 2023 | Report Pages |
---|---|---|---|---|---|---|
Total hazardous waste produced | tonne | 13669 | 13641 | 12449 | 53, 80 | |
Total hazardous waste produced intensity | tonne/HKD $'000 revenue | 0.001 | 0.001 | 0.001 | 80 | |
UKPN - Total office and depot waste generated | tonnes | 4000 | 55 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2022/23 | 2023 | Report Pages |
---|---|---|---|---|---|---|
Total non-hazardous waste produced | tonne | 385679 | 437572 | 351097 | 53, 80 | |
Total non-hazardous waste produced intensity | tonne/HKD $'000 revenue | 0.014 | 0.016 | 0.013 | 80 | |
UKPN - Percentage of non-recoverable waste ended up in landfill | % | 11.5 | 55 | |||
UKPN - Percentage of waste diverted from landfills (recycled or used for recovery) | % | 88.5 | 55 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | 2022 | 2023 | 2028 | 2030 | 2035 | Report Pages |
---|---|---|---|---|---|---|---|---|
AGIG - Reduce Scope 1 and 2 GHG emissions | % reduction (compared to 2020) | 30 | 8 | |||||
Carbon avoidance - AVR | tCO2e | 74808 | 74808 | 65581 | 34 | |||
Carbon avoidance - Dali and Laoting | tCO2e | 239002 | 218933 | 167409 | 34 | |||
Carbon avoidance - EDL | tCO2e | 808000 | 752000 | 677472 | 34 | |||
Carbon avoidance - Okanagan | tCO2e | 398 | 467 | 399 | 34 | |||
Group-wide carbon reduction vs. 2020 | % reduction | 67 | 8 | |||||
Reduction in Scope 1 GHG emissions per kWh of electricity generated (HK Electric) | % reduction compared with 2019 | 68.4 | 38 | |||||
Reduction in Scope 1 and 2 emissions compared to 2022 | % reduction | 1.7 | 7 | |||||
SAPN - Reduce Scope 1 and 2 GHG emissions | % reduction (compared with a base year of 2022) | 50 | 8 | |||||
UKPN - Reduce full carbon footprint | % reduction (from a 2018/19 baseline) | 25 | 8 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2022/23 | Report Pages |
---|---|---|---|
UKPN - Reduction in office and depot waste compared to previous year | tonnes | over 1000 | 55 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Biomass energy consumed | '000 kWh | 2010506 | 2099393 | 1790576 | 80 |
Coal consumed | '000 kWh | 12422737 | 12482543 | 12559869 | 80 |
Diesel consumed | '000 kWh | 211320 | 210616 | 197014 | 80 |
Direct energy consumption | '000 kWh | 16611947 | 16545774 | 16519528 | 80 |
Direct energy intensity | '000 kWh/HKD $'000 revenue | 0.608 | 0.616 | 0.599 | 80 |
Electricity sold | '000 kWh | 8822657 | 8318520 | 8557707 | 80 |
Gasoline/Petrol consumed | '000 kWh | 5329 | 5365 | 5610 | 80 |
Heating sold | '000 kWh | 417455 | 372494 | 279222 | 80 |
Indirect energy consumption - electricity | '000 kWh | 663384 | 628825 | 583901 | 80 |
LNG storage capacity of FSRU vessel (HK Electric, Hong Kong Offshore LNG Terminal) | m3 | 263000 | 38 | ||
Liquefied petroleum gas (LPG) consumed | '000 kWh | 130 | 119 | 64 | 80 |
Natural gas consumed | '000 kWh | 9761784 | 9267388 | 9838650 | 80 |
Non-renewable energy consumed | '000 kWh | 25053562 | 24488187 | 24924237 | 80 |
Non-renewable energy consumption | 000 MWh | 9762 | 9267 | 9839 | 34 |
Other fuels consumed | '000 kWh | 781805 | 827542 | 832955 | 80 |
Purchased electricity for own consumption - Non-renewable electricity consumed | 000 MWh | 638 | 603 | 556 | 34 |
Purchased electricity for own consumption - Renewable electricity consumed | 000 MWh | 26 | 26 | 28 | 34 |
Reduction of installed coal-fired generation capacity of total generation portfolio compared to 2016 | % reduction | 23 | 7 | ||
Renewable energy consumed | '000 kWh | 2013262 | 2104954 | 1797977 | 80 |
Renewable energy consumption | 000 MWh | 13205 | 13256 | 13393 | 34 |
Self-generated electricity | '000 kWh | 94802 | 86029 | 89893 | 80 |
Self-generated energy | '000 kWh | 94802 | 86029 | 89893 | 80 |
Share of gas-fired power in HK Electric's total power output | % | 56 | 38 | ||
Solar energy consumed | '000 kWh | 372 | 995 | 1619 | 80 |
Steam sold | '000 kWh | 527762 | 614840 | 622695 | 80 |
Total energy consumption | '000 kWh | 17275331 | 17174598 | 17103429 | 80 |
Total energy intensity | '000 kWh/HKD $'000 revenue | 0.632 | 0.640 | 0.620 | 80 |
Total installed capacity of renewable power (HK Electric, Lamina Power Station and other premises) | MW | 3.2 | 38 | ||
Waste-derived fuel (non-biomass) energy consumption | 000 MWh | 1749 | 1490 | 1798 | 34 |
Waste-derived fuels (non-biomass) consumed | '000 kWh | 1870457 | 1748614 | 1490074 | 80 |
Wind energy consumed | '000 kWh | 2283 | 4567 | 5782 | 80 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Groundwater consumption | '000 m³ | 42 | 43 | 46 | 80 |
Other sources water consumption | '000 m³ | 225 | 217 | 218 | 80 |
Seawater consumption | '000 m³ | 1089268 | 1039277 | 1005423 | 80 |
Surface water consumption | '000 m³ | 35009 | 42555 | 24571 | 80 |
Third-party water consumption | '000 m³ | 3864 | 3782 | 3097 | 80 |
Total water consumption | '000 m³ | 1128408 | 1085874 | 1033355 | 80 |
Water consumption - Groundwater | 000 m³ | 42 | 43 | 46 | 52 |
Water consumption - Other sources | 000 m³ | 225 | 217 | 218 | 52 |
Water consumption - Seawater | 000 m³ | 1089268 | 1039277 | 1005423 | 52 |
Water consumption - Surface water | 000 m³ | 35009 | 42555 | 24571 | 52 |
Water consumption - Third-party water | 000 m³ | 3864 | 3782 | 3097 | 52 |
Water consumption intensity | '000 m³/HKD $'000 revenue | 0.041 | 0.040 | 0.037 | 80 |
Water discharge - Other sources | 000 m³ | 131 | 155 | 253 | 52 |
Water discharge - Seawater | 000 m³ | 1089268 | 1039273 | 1005423 | 52 |
Water discharge - Surface water | 000 m³ | 34482 | 41817 | 23692 | 52 |
Water discharge - Third-party water | 000 m³ | 826 | 1008 | 1261 | 52 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Paper used for finished products | tonnes | 6.76 | 4.51 | 6.18 | 80 |
Sale of energy | '000 kWh | 9767875 | 9305854 | 9459623 | 80 |
Total packaging material used for finished products | tonnes | 6.76 | 4.51 | 6.18 | 80 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Group's attributable revenue covered by ISO 14001 or other EMS certificates | % | 78 | 7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of employees - By employment type - Full-time | 16792 | 17095 | 18012 | 81 | |
Number of employees - By employment type - Part-time | 782 | 802 | 1153 | 81 | |
Number of employees - Total | 17574 | 17897 | 19165 | 81 | |
Number of employees aged 30-49 | employees | 9578 | 59 | ||
Number of employees aged 50 or above | employees | 5941 | 59 | ||
Number of employees below 30 years old | employees | 2493 | 59 | ||
Number of employees in Australia | employees | 5764 | 59 | ||
Number of employees in Canada | employees | 13 | 59 | ||
Number of employees in Hong Kong | employees | 1848 | 59 | ||
Number of employees in Mainland China | employees | 303 | 59 | ||
Number of employees in Netherlands | employees | 551 | 59 | ||
Number of employees in New Zealand | employees | 85 | 59 | ||
Number of employees in Thailand | employees | 42 | 59 | ||
Number of employees in United Kingdom | employees | 9235 | 59 | ||
Number of employees in United States | employees | 171 | 59 | ||
Number of female employees | employees | 3349 | 59 | ||
Number of full-time employees | employees | 18012 | 59 | ||
Number of full-time employees - By age group - 30-49 | 8737 | 8976 | 9578 | 81 | |
Number of full-time employees - By age group - 50 or above | 5838 | 5819 | 5941 | 81 | |
Number of full-time employees - By age group - Below 30 | 2217 | 2300 | 2493 | 81 | |
Number of full-time employees - By employee category - General staff | 14925 | 14983 | 15464 | 81 | |
Number of full-time employees - By employee category - Manager grade or above | 1867 | 2112 | 2548 | 81 | |
Number of full-time employees - By gender - Female | 2921 | 3067 | 3349 | 81 | |
Number of full-time employees - By gender - Male | 13871 | 14028 | 14663 | 81 | |
Number of full-time employees - By region - Asia (excluding Hong Kong, Mainland China) | 42 | 42 | 42 | 81 | |
Number of full-time employees - By region - Australia | 5078 | 5399 | 5764 | 81 | |
Number of full-time employees - By region - Canada | 14 | 13 | 13 | 81 | |
Number of full-time employees - By region - Hong Kong | 1846 | 1865 | 1848 | 81 | |
Number of full-time employees - By region - Mainland China | 327 | 305 | 303 | 81 | |
Number of full-time employees - By region - Netherlands | 492 | 511 | 551 | 81 | |
Number of full-time employees - By region - New Zealand | 68 | 74 | 85 | 81 | |
Number of full-time employees - By region - United Kingdom | 8762 | 8761 | 9235 | 81 | |
Number of full-time employees - By region - United States | 163 | 165 | 171 | 81 | |
Number of general staff | employees | 15464 | 59 | ||
Number of male employees | employees | 14663 | 59 | ||
Number of manager grade or above staff | employees | 2548 | 59 | ||
Number of part-time employees | employees | 1153 | 59 | ||
Percentage of employees aged 30-49 | % | 53.2 | 59 | ||
Percentage of employees aged 50 or above | % | 33.0 | 59 | ||
Percentage of employees below 30 years old | % | 13.8 | 59 | ||
Percentage of employees in Australia | % | 32.0 | 59 | ||
Percentage of employees in Canada | % | 0.1 | 59 | ||
Percentage of employees in Hong Kong | % | 10.3 | 59 | ||
Percentage of employees in Mainland China | % | 1.7 | 59 | ||
Percentage of employees in Netherlands | % | 3.1 | 59 | ||
Percentage of employees in New Zealand | % | 0.4 | 59 | ||
Percentage of employees in Thailand | % | 0.2 | 59 | ||
Percentage of employees in United Kingdom | % | 51.3 | 59 | ||
Percentage of employees in United States | % | 0.9 | 59 | ||
Percentage of female employees | % | 18.6 | 59 | ||
Percentage of full-time employees | % | 94.0 | 59 | ||
Percentage of general staff | % | 85.9 | 59 | ||
Percentage of male employees | % | 81.4 | 59 | ||
Percentage of manager grade or above staff | % | 14.1 | 59 | ||
Percentage of part-time employees | % | 6.0 | 59 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate (30-49 years old, involuntary) | % | 0.7 | 59 | ||
Employee turnover rate (30-49 years old, voluntary) | % | 5.2 | 59 | ||
Employee turnover rate (50 or above, involuntary) | % | 2.6 | 59 | ||
Employee turnover rate (50 or above, voluntary) | % | 6.1 | 59 | ||
Employee turnover rate (Australia, involuntary) | % | 1.4 | 59 | ||
Employee turnover rate (Australia, voluntary) | % | 6.5 | 59 | ||
Employee turnover rate (Canada, involuntary) | % | 0.0 | 59 | ||
Employee turnover rate (Canada, voluntary) | % | 0.0 | 59 | ||
Employee turnover rate (Hong Kong, involuntary) | % | 4.3 | 59 | ||
Employee turnover rate (Hong Kong, voluntary) | % | 6.5 | 59 | ||
Employee turnover rate (Mainland China, involuntary) | % | 0.0 | 59 | ||
Employee turnover rate (Mainland China, voluntary) | % | 4.0 | 59 | ||
Employee turnover rate (Netherlands, involuntary) | % | 1.3 | 59 | ||
Employee turnover rate (Netherlands, voluntary) | % | 12.2 | 59 | ||
Employee turnover rate (New Zealand, involuntary) | % | 0.0 | 59 | ||
Employee turnover rate (New Zealand, voluntary) | % | 14.1 | 59 | ||
Employee turnover rate (Thailand, involuntary) | % | 0.0 | 59 | ||
Employee turnover rate (Thailand, voluntary) | % | 0.0 | 59 | ||
Employee turnover rate (United Kingdom, involuntary) | % | 0.9 | 59 | ||
Employee turnover rate (United Kingdom, voluntary) | % | 4.5 | 59 | ||
Employee turnover rate (United States, involuntary) | % | 5.3 | 59 | ||
Employee turnover rate (United States, voluntary) | % | 12.3 | 59 | ||
Employee turnover rate (below 30 years old, involuntary) | % | 1.1 | 59 | ||
Employee turnover rate (below 30 years old, voluntary) | % | 6.6 | 59 | ||
Employee turnover rate (female, involuntary) | % | 1.5 | 59 | ||
Employee turnover rate (female, voluntary) | % | 7.0 | 59 | ||
Employee turnover rate (male, involuntary) | % | 1.4 | 59 | ||
Employee turnover rate (male, voluntary) | % | 5.4 | 59 | ||
Employee turnover rate (overall, involuntary) | % | 1.4 | 59 | ||
Employee turnover rate (overall, voluntary) | % | 5.7 | 59 | ||
Turnover rate for full-time employees - 30–49 | % | 5.9 | 8.1 | 5.9 | 82 |
Turnover rate for full-time employees - 50 or above | % | 7.5 | 10.1 | 7.8 | 82 |
Turnover rate for full-time employees - Asia (excluding Hong Kong, Mainland China) | % | 2.4 | 2.4 | 0.0 | 82 |
Turnover rate for full-time employees - Australia | % | 8.5 | 10.3 | 7.8 | 82 |
Turnover rate for full-time employees - Below 30 | % | 7.7 | 9.2 | 7.7 | 82 |
Turnover rate for full-time employees - Canada | % | 0.0 | 7.7 | 0.0 | 82 |
Turnover rate for full-time employees - Female | % | 9.2 | 11.3 | 8.5 | 82 |
Turnover rate for full-time employees - Hong Kong | % | 6.0 | 7.7 | 10.8 | 82 |
Turnover rate for full-time employees - Mainland China | % | 4.3 | 7.9 | 4.0 | 82 |
Turnover rate for full-time employees - Male | % | 6.8 | 8.6 | 6.8 | 82 |
Turnover rate for full-time employees - Netherlands | % | 8.9 | 9.8 | 13.4 | 82 |
Turnover rate for full-time employees - New Zealand | % | 26.5 | 24.3 | 14.1 | 82 |
Turnover rate for full-time employees - Overall | % | 7.2 | 9.1 | 7.1 | 82 |
Turnover rate for full-time employees - United Kingdom | % | 6.2 | 8.3 | 5.4 | 82 |
Turnover rate for full-time employees - United States | % | 27.0 | 24.2 | 17.5 | 82 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Number of first aid incident (employees) | 174 | 82 | |
Number of first aid incident (non-employees) | 143 | 82 | |
Number of high potential incident (employees) | 16 | 82 | |
Number of high potential incident (non-employees) | 54 | 82 | |
Number of work-related fatalities (full-time employees) | 1 | 82 | |
Rate of work-related fatalities | 0.006 | 82 |
Lost days due to work injury.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Lost time injury rate (employees) | 0.19 | 0.21 | 0.29 | 82 | |
Lost time injury rate (non-employees) | 0.59 | 82 | |||
Number of lost days due to work injury (employees) | 1234 | 875 | 1667 | 82 | |
Number of lost time injury incidents (employees) | 31 | 34 | 50 | 82 | |
Number of lost time injury incidents (non-employees) | 41 | 82 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
% of employee covered by OHSAS 18001/ISO 45001 | % | 84.4 | 83.2 | 83.3 | 82 |
Employees covered by ISO 45001 | % | 83 | 7 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Full-time employees who received training | % | 97 | 7 | ||
Percentage of full-time employees who received training - Female | % | 87.6 | 86.8 | 92.7 | 82 |
Percentage of full-time employees who received training - General staff | % | 94.0 | 92.4 | 99.9 | 82 |
Percentage of full-time employees who received training - Male | % | 98.6 | 95.6 | 97.9 | 82 |
Percentage of full-time employees who received training - Manager grade or above | % | 100 | 100 | 79.0 | 82 |
Percentage of full-time employees who received training - Overall | % | 96.7 | 94.0 | 97.0 | 82 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Average hours of training per full-time employee - Female | 20.1 | 21.8 | 25.5 | 82 | |
Average hours of training per full-time employee - General staff | 32.5 | 37.1 | 51.7 | 82 | |
Average hours of training per full-time employee - Male | 35.6 | 39.0 | 53.7 | 82 | |
Average hours of training per full-time employee - Manager grade or above | 36.3 | 27.9 | 28.7 | 82 | |
Average hours of training per full-time employee - Overall | 32.9 | 36.0 | 48.4 | 82 | |
Average training hours per employee | hours | 48.4 | 7 |
Number of suppliers by geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of suppliers - Asia (excluding Hong Kong, Mainland China) | 55 | 72 | 65 | 82 | |
Number of suppliers - Australia | 7055 | 7962 | 8205 | 82 | |
Number of suppliers - Canada | 295 | 82 | |||
Number of suppliers - Europe | 954 | 1091 | 1154 | 82 | |
Number of suppliers - Hong Kong | 916 | 911 | 904 | 82 | |
Number of suppliers - Mainland China | 310 | 203 | 215 | 82 | |
Number of suppliers - New Zealand | 312 | 296 | 330 | 82 | |
Number of suppliers - Other regions | 7 | 6 | 5 | 82 | |
Number of suppliers - Total | 16258 | 18805 | 16825 | 82 | |
Number of suppliers - United Kingdom | 4369 | 4813 | 3975 | 82 | |
Number of suppliers - United States | 1963 | 3141 | 1677 | 82 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of complaints received - Products and services related | 6675 | 6871 | 5790 | 82 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Number of whistleblowing reports received (excluding false report) | 11 | 83 | |
Number of whistleblowing reports received (including all cases) | 54 | 83 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Increase in employees receiving training on anti-corruptive/ethics and integrity compared to 2022 | % increase | 12.2 | 7 | ||
Number of employees who received training on anti-corruptive/ethics and integrity - Full-time | 3137 | 7341 | 9445 | 82 | |
Number of employees who received training on anti-corruptive/ethics and integrity - Part-time | 84 | 78 | 841 | 82 | |
Number of employees who received training on anti-corruptive/ethics and integrity - Total | 3221 | 7419 | 10286 | 82 | |
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Full-time | hours | 5371.5 | 6678.7 | 7723.8 | 83 |
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Part-time | hours | 81.5 | 31.4 | 304.6 | 83 |
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Total | hours | 5453.0 | 6710.1 | 8028.4 | 83 |
Percentage of full-time and part-time employees who received training on anti-corruptive/ethics and integrity | % | 18.3 | 41.5 | 53.7 | 82 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | tonnes | 12 | 9 | |
NOâ‚“ Emissions | tonne | 5587 | 5077 | 5024 |
SOâ‚“ Emissions | tonne | 772 | 993 | 879 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tonne CO2e | 6981321 | 6942303 | 6875967 |
Indirect Energy Emissions (Scope 2) | tonne CO2e | 477298 | 408562 | 348851 |
Scope 1 GHG Emissions Intensity (By Revenue) | tonne CO2e/HKD $'000 revenue | 0.256 | 0.259 | 0.249 |
Scope 2 GHG Emissions Intensity (By Revenue) | tonne CO2e/HKD $'000 revenue | 0.017 | 0.015 | 0.013 |
Total GHG Emissions | tonne CO2e | 7976316 | 7753574 | 7632026 |
Total GHG Emissions Intensity (By Revenue) | tonne CO2e/HKD $'000 revenue | 0.292 | 0.289 | 0.277 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Hazardous Waste Incineration | tonne | 372 | ||
Hazardous Waste Landfilling | tonne | 872 | ||
Total Hazardous Waste | tonne | 13669 | 13641 | 12449 |
Total Hazardous Waste Intensity (By Revenue) | tonne/HKD $'000 revenue | 0.001 | 0.001 | 0.001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2022/23 | 2023 |
---|---|---|---|---|---|
Diversion Rate of Non-Hazardous Waste | % | 99 | 88.5 | ||
Non-Hazardous Waste Disposed | tonne | 385679 | 437572 | 351097 | |
Non-Hazardous Waste Landfilling | % | 1 | 11.5 | ||
Non-Hazardous Waste Reused | % | 2 | |||
Recycling Rate of Non-Hazardous Waste | % | 96 | |||
Total Non-Hazardous Waste Intensity (By Revenue) | tonne/HKD $'000 revenue | 0.014 | 0.016 | 0.013 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2023 | 2028 | 2030 | 2035 |
---|---|---|---|---|---|
Percentage of Reduction in GHG Intensity Compared to Last Year | % reduction compared with 2019 | 68.4 | |||
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | % reduction | 1.7 | |||
Target GHG Emissions Reduction Percentage by 2030 Compared to 2018 | % reduction (from a 2018/19 baseline) | 25 | |||
Target GHG Emissions Reduction Percentage by 2030 Compared to 2020 | % reduction | 67 | |||
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2020 | % reduction (compared to 2020) | 30 | |||
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2022 | % reduction (compared with a base year of 2022) | 50 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2022/23 |
---|---|---|
Non-Hazardous Waste Intensity Reduction Compared to Last Year | tonnes | over 1000 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Biomass Energy | '000 kWh | 2010506 | 2099393 | 1790576 |
Diesel Fuel Consumption | '000 kWh | 211320 | 210616 | 197014 |
Direct Energy Intensity (By Revenue) | '000 kWh/HKD $'000 revenue | 0.608 | 0.616 | 0.599 |
Energy Consumption Intensity (By Revenue) | '000 kWh/HKD $'000 revenue | 0.632 | 0.64 | 0.62 |
Gasoline Consumption | '000 kWh | 5329 | 5365 | 5610 |
Indirect Energy Intensity (By Revenue) | '000 kWh/HKD $'000 revenue | 0.888 | 0.881 | 0.873 |
LPG Consumption | '000 kWh | 130 | 119 | 64 |
Natural Gas Consumption | '000 kWh | 9761784 | 9267388 | 9838650 |
Renewable Energy Consumption | '000 kWh | 2013262 | 2104954 | 1797977 |
Solar Energy | '000 kWh | 372 | 995 | 1619 |
Sold Electricity | '000 kWh | 8822657 | 8318520 | 8557707 |
Sold Heating | '000 kWh | 417455 | 372494 | 279222 |
Total Direct Energy Consumption | '000 kWh | 16611947 | 16545774 | 16519528 |
Total Energy Consumption | '000 kWh | 17275331 | 17174598 | 17103429 |
Total Indirect Energy Consumption | '000 kWh | 663384 | 628825 | 583901 |
Total Non-Renewable Fuel Consumption | '000 kWh | 25053562 | 24488187 | 24924237 |
Wind Energy | '000 kWh | 2283 | 4567 | 5782 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Groundwater Consumption | '000 m³ | 42 | 43 | 46 |
Groundwater Withdrawal | '000 m³ | 42 | 43 | 46 |
Seawater Consumption | '000 m³ | 1089268 | 1039277 | 1005423 |
Seawater Discharge | '000 m³ | 1089268 | 1039273 | 1005423 |
Seawater Withdrawal | '000 m³ | 1089268 | 1039277 | 1005423 |
Surface Water Consumption | '000 m³ | 35009 | 42555 | 24571 |
Surface Water Discharge | '000 m³ | 34482 | 41817 | 23692 |
Surface Water Withdrawal | '000 m³ | 35009 | 42555 | 24571 |
Third Party Water Consumption | '000 m³ | 3864 | 3782 | 3097 |
Total Wastewater Discharge | '000 m³ | 1128707 | 1086253 | 1033646 |
Total Water Withdrawal | '000 m³ | 1128408 | 1085874 | 1033355 |
Water Consumption | '000 m³ | 1128408 | 1085874 | 1033355 |
Water Consumption Intensity (By Revenue) | '000 m³/HKD $'000 revenue | 0.041 | 0.04 | 0.037 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Packaging Material Consumption (Paper) | tonnes | 6.76 | 4.51 | 6.18 |
Packaging Materials Consumed | tonnes | 6.76 | 4.51 | 6.18 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Employees Aged 30-50 | employees | 8737 | 8976 | 9578 |
Number of Employees Aged Above 50 | employees | 5838 | 5819 | 5941 |
Number of Employees Aged Below 30 | employees | 2217 | 2300 | 2493 |
Number of Employees in Australia | employees | 5764 | ||
Number of Employees in Canada | employees | 13 | ||
Number of Employees in Hong Kong | employees | 1848 | ||
Number of Employees in Mainland China | employees | 303 | ||
Number of Employees in Netherlands | employees | 551 | ||
Number of Employees in New Zealand | employees | 85 | ||
Number of Employees in United Kingdom | employees | 9235 | ||
Number of Employees in United States | employees | 171 | ||
Number of Female Employees | employees | 2921 | 3067 | 3349 |
Number of Full-time Employees | employees | 16792 | 17095 | 18012 |
Number of Male Employees | employees | 13871 | 14028 | 14663 |
Number of Part-time Employees | employees | 782 | 802 | 1153 |
Number of Total Employees | employees | 17574 | 17897 | 19165 |
Percentage of Employees Aged 30-50 | % | 53.2 | ||
Percentage of Employees Aged Above 50 | % | 33 | ||
Percentage of Employees Aged Below 30 | % | 13.8 | ||
Percentage of Employees in Australia | % | 32 | ||
Percentage of Employees in Canada | % | 0.1 | ||
Percentage of Employees in Hong Kong | % | 10.3 | ||
Percentage of Employees in Mainland China | % | 1.7 | ||
Percentage of Employees in Netherlands | % | 3.1 | ||
Percentage of Employees in New Zealand | % | 0.4 | ||
Percentage of Employees in United Kingdom | % | 51.3 | ||
Percentage of Employees in United States | % | 0.9 | ||
Percentage of Female Employees | % | 18.6 | ||
Percentage of Full-time Employees | % | 94 | ||
Percentage of Male Employees | % | 81.4 | ||
Percentage of Part-time Employees | % | 6 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 5.9 | 8.1 | 5.9 |
Turnover Rate of Employees Aged Above 50 | % | 7.5 | 10.1 | 7.8 |
Turnover Rate of Employees Aged Below 30 | % | 7.7 | 9.2 | 7.7 |
Turnover Rate of Employees in Asia (Excluding China) | % | 2.4 | 2.4 | |
Turnover Rate of Employees in Australia | % | 8.5 | 10.3 | 7.8 |
Turnover Rate of Employees in Canada | % | 7.7 | ||
Turnover Rate of Employees in Hong Kong | % | 6 | 7.7 | 10.8 |
Turnover Rate of Employees in Mainland China | % | 4.3 | 7.9 | 4 |
Turnover Rate of Employees in Netherlands | % | 8.9 | 9.8 | 13.4 |
Turnover Rate of Employees in New Zealand | % | 26.5 | 24.3 | 14.1 |
Turnover Rate of Employees in United Kingdom | % | 6.2 | 8.3 | 5.4 |
Turnover Rate of Employees in United States | % | 27 | 24.2 | 17.5 |
Turnover Rate of Female Employees | % | 9.2 | 11.3 | 8.5 |
Turnover Rate of Full-time Employees | % | 7.2 | 9.1 | 7.1 |
Turnover Rate of Male Employees | % | 6.8 | 8.6 | 6.8 |
Turnover Rate of Total Employees | % | 7.2 | 9.1 | 7.1 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2023 |
---|---|---|
Fatalities Rate as a Result of Work-related Injuries | 0.006 | |
Fatalities Rate of the Last 3 Years | 0.006 | |
Number of Fatalities as a Result of Work-related Injuries | 1 | |
Number of Fatalities of the Last 3 Years | 1 | |
Number of Work-related Fatalities | 1 | |
Number of Work-related Fatalities for Direct Employee | 1 | |
Work-related Fatalities Rate | 0.006 |
Lost days due to work injury.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Lost Time Injury Frequency Rate (Contractor) | 0.59 | |||
Lost Time Injury Frequency Rate (Employees) | 0.19 | 0.21 | 0.29 | |
Lost Working Days Due to Work-related Injuries (Employees) | 1234 | 875 | 1667 | |
Number of Work-related Injuries | 31 | 34 | 50 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Health Check Coverage for Employees | % | 84.4 | 83.2 | 83.3 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Percentage of Employees Trained | % | 96.7 | 94 | 97 |
Percentage of Trained Female Employees | % | 87.6 | 86.8 | 92.7 |
Percentage of Trained General Employees | % | 94 | 92.4 | 99.9 |
Percentage of Trained Male Employees | % | 98.6 | 95.6 | 97.9 |
Percentage of Trained Senior Management | % | 100 | 100 | 79 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Average Training Hours (Female) | hours | 20.1 | 21.8 | 25.5 |
Average Training Hours (General Staff) | hours | 32.5 | 37.1 | 51.7 |
Average Training Hours (Male) | hours | 35.6 | 39 | 53.7 |
Average Training Hours (Senior Management) | hours | 36.3 | 27.9 | 28.7 |
Average Training Hours per Employee | hours | 32.9 | 36 | 48.4 |
Average Training Hours per FTE | hours | 32.9 | 36 | 48.4 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Suppliers in Asia (Excluding China) | 55 | 72 | 65 | |
Number of Suppliers in Australia | 7055 | 7962 | 8205 | |
Number of Suppliers in Canada | 295 | |||
Number of Suppliers in Europe | 954 | 1091 | 1154 | |
Number of Suppliers in Hong Kong | 916 | 911 | 904 | |
Number of Suppliers in Mainland China | 310 | 203 | 215 | |
Number of Suppliers in New Zealand | 312 | 296 | 330 | |
Number of Suppliers in United Kingdom | 4369 | 4813 | 3975 | |
Number of Suppliers in United States | 1963 | 3141 | 1677 | |
Number of Total Suppliers | 16258 | 18805 | 16825 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Products and Service Related Complaints | 6675 | 6871 | 5790 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 18.3 | 41.5 | 53.7 |
Coverage of Anti-corruption Training for Employees | % | 18.3 | 41.5 | 53.7 |
Number of People Participated in Ethical Standards and Anti-corruption Training | 3221 | 7419 | 10286 | |
Total Hours of Anti-corruption Training | hours | 5453 | 6710.1 | 8028.4 |
Total Hours of Anti-corruption Training for Employees | hours | 5453 | 6710.1 | 8028.4 |