Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct (scope 1) emissions | tonnes CO₂ equivalents | 1030.02 | 1001.16 | 13 |
| Energy indirect (scope 2) emissions | tonnes CO₂ equivalents | 24380.46 | 27988.43 | 13 |
| Indirect energy intensity - Electricity per production unit | kilo Watt per hour (kwh) per production unit | 0.032 | 0.033 | 16 |
| Intensity (CO₂ equivalents per production unit) | kilogram(kg) CO₂ equivalents per production unit | 0.031 | 0.033 | 13 |
| Total emissions | tonnes CO₂ equivalents | 25410.48 | 28989.59 | 13 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Hazardous waste intensity | gram(g) per production unit | 0.014 | 0.018 | 14 |
| Hazardous waste production | tonnes | 11.63 | 15.87 | 14 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste intensity | gram(g) per production unit | 2.14 | 2.6 | 14 |
| Non-hazardous waste production | tonnes | 1781.79 | 2294.91 | 14 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption - Natural gas | metre (m³) | 272113 | 261216 | 16 |
| Direct energy intensity - Natural gas per production unit | metre (m³) per production unit | 0.00033 | 0.0003 | 16 |
| Indirect energy consumption - Electricity | kilo Watt per hour (kwh) | 26570 | 29224 | 16 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Water resources - Consumption | metre(m³) | 246915.93 | 316993.43 | 15 |
| Water resources - Intensity | metre(m³) per production unit | 0.0003 | 0.00036 | 15 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Packaging materials intensity | gram(g) per production unit | 23.35 | 23.21 | 14 |
| Packaging materials production | tonnes | 19434.84 | 20512.7 | 14 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of staff - Age Group 30-50 | persons | 2591 | 4555 | 21 |
| Number of staff - Age Group Above 50 | persons | 252 | 251 | 21 |
| Number of staff - Age Group Below 30 | persons | 1828 | 1975 | 21 |
| Number of staff - Cambodia | persons | 93 | 91 | 21 |
| Number of staff - Female | persons | 3276 | 4778 | 21 |
| Number of staff - Full Time | persons | 4662 | 6771 | 21 |
| Number of staff - Hong Kong | persons | 2042 | 2559 | 21 |
| Number of staff - Male | persons | 1395 | 2003 | 21 |
| Number of staff - Part Time | persons | 9 | 10 | 21 |
| Number of staff - The PRC | persons | 2536 | 4131 | 21 |
| Total number of staff | persons | 4671 | 6781 | 21 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of staff who left employment - Age group 30-50 | 982 | 1008 | 22 | |
| Number of staff who left employment - Age group above 50 | 108 | 159 | 22 | |
| Number of staff who left employment - Age group below 30 | 1773 | 1650 | 22 | |
| Number of staff who left employment - Cambodia | 1920 | 1868 | 22 | |
| Number of staff who left employment - Female | 2324 | 2230 | 22 | |
| Number of staff who left employment - Hong Kong | 26 | 9 | 22 | |
| Number of staff who left employment - Male | 539 | 587 | 22 | |
| Number of staff who left employment - Overall staff | 2863 | 2817 | 22 | |
| Number of staff who left employment - The PRC | 917 | 940 | 22 | |
| Overall staff turnover rate | % | 61.29% | 41.54% | 22 |
| Staff turnover rate - Age group 30-50 | % | 37.90% | 51.04% | 22 |
| Staff turnover rate - Age group above 50 | % | 42.86% | 63.35% | 22 |
| Staff turnover rate - Age group below 30 | % | 96.99% | 36.22% | 22 |
| Staff turnover rate - Cambodia | % | 94.03% | 45.22% | 22 |
| Staff turnover rate - Female | % | 70.94% | 46.67% | 22 |
| Staff turnover rate - Hong Kong | % | 27.96% | 9.89% | 22 |
| Staff turnover rate - Male | % | 38.64% | 29.31% | 22 |
| Staff turnover rate - The PRC | % | 36.16% | 36.73% | 22 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Work-related fatalities (Rate) | 0% | 0% | 0% | 23 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Lost days due to work injuries | days | 187.5 | 308.6 | 23 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Percentage of staff trained, Female | % | 75.69 | 74.18 | 25 |
| Percentage of staff trained, General staff | % | 78.21 | 78.9 | 25 |
| Percentage of staff trained, Male | % | 24.31 | 25.82 | 25 |
| Percentage of staff trained, Middle management | % | 20.02 | 19.6 | 25 |
| Percentage of staff trained, Overall Staff | % | 141.98 | 148.15 | 25 |
| Percentage of staff trained, Senior management | % | 1.77 | 1.5 | 25 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average training hours per staff, Female | Hours/staff | 11.69 | 9.32 | 25 |
| Average training hours per staff, General staff | Hours/staff | 11.95 | 8.19 | 25 |
| Average training hours per staff, Male | Hours/staff | 14.98 | 14.54 | 25 |
| Average training hours per staff, Middle management | Hours/staff | 14.85 | 20.67 | 25 |
| Average training hours per staff, Overall Staff | Hours/staff | 12.67 | 10.86 | 25 |
| Average training hours per staff, Senior management | Hours/staff | 8.09 | 9.79 | 25 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of Major Suppliers - Australia | 1 | 1 | 26 | |
| Number of Major Suppliers - Europe | 2 | 2 | 26 | |
| Number of Major Suppliers - Hong Kong and Taiwan | 4 | 5 | 26 | |
| Number of Major Suppliers - Other Asian region | 6 | 4 | 26 | |
| Number of Major Suppliers - The PRC (China) | 148 | 147 | 26 | |
| Number of Major Suppliers - Total | 161 | 159 | 26 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Product-related complaints received | cases | 86 | 158 | 32 |
| Resolution rate of the above complaints | % | 100 | 100 | 32 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Anti-corruption trainings provided for Directors | Number of Directors/staff trained | 10 | 10 | 35 |
| Anti-corruption trainings provided for Directors participation rate | Participation rate | 100% | 100% | 35 |
| Anti-corruption trainings provided for Staff of the Group (the PRC, Hong Kong and Cambodia) | Number of Directors/staff trained | 4660 | 8682 | 35 |
| Anti-corruption trainings provided for Staff of the Group (the PRC, Hong Kong and Cambodia) participation rate | Participation rate | 99.76% | 128.03% | 35 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Volunteers participation for Yan Oi Tong Limited and related charity events in Hong Kong | ✓ | 36 | |
| Volunteers participation for mooncakes in Wai Yin Association Mooncake for Charity 2023 in Hong Kong | ✓ | 36 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| In-kind donation for Yan Oi Tong Limited and related charity events in Hong Kong | ✓ | 36 | |
| In-kind donation for anti-epidemic products to Benji’s Centre in Hong Kong | ✓ | 36 | |
| In-kind donation for anti-epidemic products to Caritas Integrated Home Care Service in Hong Kong | ✓ | 36 | |
| In-kind donation for anti-epidemic products to Hong Kong Riding for the Disabled Association | ✓ | 36 | |
| In-kind donation for mooncakes in Wai Yin Association Mooncake for Charity 2023 in Hong Kong | ✓ | 36 | |
| In-kind donation for products donation to Cambodia Red Cross | ✓ | 36 | |
| In-kind donation for soap cycling in Shenzhen | ✓ | 36 | |
| Monetary donation for Yan Oi Tong Limited and related charity events in Hong Kong | ✓ | 36 | |
| Monetary donation for anti-epidemic products to Benji’s Centre in Hong Kong | ✓ | 36 | |
| Monetary donation for anti-epidemic products to Caritas Integrated Home Care Service in Hong Kong | ✓ | 36 | |
| Monetary donation for anti-epidemic products to Hong Kong Riding for the Disabled Association | ✓ | 36 | |
| Monetary donation for mooncakes in Wai Yin Association Mooncake for Charity 2023 in Hong Kong | ✓ | 36 | |
| Monetary donation for products donation to Cambodia Red Cross | ✓ | 36 | |
| Monetary donation for sponsorship to Youth Leadership Summit 2023 in Cambodia | ✓ | 36 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO₂ equivalents | 1030.02 | 1001.16 |
| Indirect Energy Emissions (Scope 2) | tonnes CO₂ equivalents | 24380.46 | 27988.43 |
| Total GHG Emissions | tonnes CO₂ equivalents | 25410.48 | 28989.59 |
| Total GHG Emissions Intensity (By Unit Product) | kilogram(kg) CO₂ equivalents per production unit | 0.031 | 0.033 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 11.63 | 15.87 |
| Total Hazardous Waste Intensity (By Unit Product) | gram(g) per production unit | 0.014 | 0.018 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 1781.79 | 2294.91 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | gram(g) per production unit | 2.14 | 2.6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct Energy Intensity (By Unit Product) | metre (m³) per production unit | 0.00033 | 0.0003 |
| Natural Gas Consumption | metre (m³) | 272113 | 261216 |
| Purchased Electricity | kilo Watt per hour (kwh) | 26570 | 29224 |
| Total Direct Energy Consumption | metre (m³) | 272113 | 261216 |
| Total Indirect Energy Consumption | kilo Watt per hour (kwh) | 26570 | 29224 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | metre(m³) | 246915.93 | 316993.43 |
| Water Consumption Intensity (By Revenue) | metre(m³) per production unit | 0.0003 | 0.00036 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Packaging Material Intensity (By Unit Product) | gram(g) per production unit | 23.35 | 23.21 |
| Packaging Materials Consumed | tonnes | 19434.84 | 20512.7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | persons | 2591 | 4555 |
| Number of Employees Aged Above 50 | persons | 252 | 251 |
| Number of Employees Aged Below 30 | persons | 1828 | 1975 |
| Number of Employees in Hong Kong | persons | 2042 | 2559 |
| Number of Employees in Mainland China | persons | 2536 | 4131 |
| Number of Female Employees | persons | 3276 | 4778 |
| Number of Full-time Employees | persons | 4662 | 6771 |
| Number of Male Employees | persons | 1395 | 2003 |
| Number of Part-time Employees | persons | 9 | 10 |
| Number of Total Employees | persons | 4671 | 6781 |
| Percentage of Employees Aged 30-50 | percent | 55.46 | 67.2 |
| Percentage of Employees Aged Above 50 | percent | 5.4 | 3.7 |
| Percentage of Employees Aged Below 30 | percent | 39.14 | 29.13 |
| Percentage of Employees in Hong Kong | percent | 43.73 | 37.74 |
| Percentage of Employees in Mainland China | percent | 54.32 | 60.92 |
| Percentage of Female Employees | percent | 70.12 | 70.45 |
| Percentage of Full-time Employees | percent | 99.81 | 99.85 |
| Percentage of Male Employees | percent | 29.88 | 29.55 |
| Percentage of Part-time Employees | percent | 0.19 | 0.15 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 37.9 | 51.04 |
| Turnover Rate of Employees Aged Above 50 | % | 42.86 | 63.35 |
| Turnover Rate of Employees Aged Below 30 | % | 96.99 | 36.22 |
| Turnover Rate of Employees in Hong Kong | % | 27.96 | 9.89 |
| Turnover Rate of Employees in Mainland China | % | 36.16 | 36.73 |
| Turnover Rate of Female Employees | % | 70.94 | 46.67 |
| Turnover Rate of Male Employees | % | 38.64 | 29.31 |
| Turnover Rate of Total Employees | % | 61.29 | 41.54 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 187.5 | 308.6 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 75.69 | 74.18 |
| Percentage of Trained General Employees | % | 78.21 | 78.9 |
| Percentage of Trained Male Employees | % | 24.31 | 25.82 |
| Percentage of Trained Middle Management | % | 20.02 | 19.6 |
| Percentage of Trained Senior Management | % | 1.77 | 1.5 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | Hours/employee | 11.69 | 9.32 |
| Average Training Hours (General Staff) | Hours/employee | 11.95 | 8.19 |
| Average Training Hours (Male) | Hours/employee | 14.98 | 14.54 |
| Average Training Hours (Middle Management) | Hours/employee | 14.85 | 20.67 |
| Average Training Hours (Senior Management) | Hours/employee | 8.09 | 9.79 |
| Average Training Hours per Employee | Hours/employee | 12.67 | 10.86 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Australia | 1 | 1 | |
| Number of Suppliers in Europe | 2 | 2 | |
| Number of Suppliers in Hong Kong | 4 | 5 | |
| Number of Suppliers in Mainland China | 148 | 147 | |
| Number of Total Suppliers | 161 | 159 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Complaint Growth Rate | % | 83.72 | |
| Complaints Handling Rate | % | 100 | 100 |
| Number of Products and Service Related Complaints | cases | 86 | 158 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | percent | 100 | 100 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | percent | 99.76 | 128.03 |
| Coverage of Anti-corruption Training for Employees | percent | 99.76 | 128.03 |
| Number of Directors and Management Attendance for Anti-corruption Training | persons | 10 | 10 |
| Number of General Employees Attendance for Anti-corruption Training | persons | 4660 | 8682 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 4670 | 8692 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Cash Donations | instances | 7 |
| Total In-kind Donations | instances | 6 |