Environmental, Social and Governance Report 2023

Year: 2023
Published: 2024-04-18
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 Report Pages
Number of digital towers serving national economy and people's livelihoods digital towers 217 thousand 44

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Carbon emissions reduced by battery exchange business million tons 3 5
Carbon emissions reduced by photovoltaic system of base stations in Jiangsu Province tons 2800 23
Carbon emissions reduced by sharing philosophy million tons 29.8 5
Direct greenhouse gas emissions (Scope 1) Tons 83655.11 84
Direct greenhouse gas emissions (Scope 1) - Coal Tons 201.81 84
Direct greenhouse gas emissions (Scope 1) - Coal gas Tons 22.62 84
Direct greenhouse gas emissions (Scope 1) - Diesel Tons 4915.9 84
Direct greenhouse gas emissions (Scope 1) - Fuel oil Tons 57.39 84
Direct greenhouse gas emissions (Scope 1) - Gasoline Tons 68956.29 84
Direct greenhouse gas emissions (Scope 1) - Kerosene Tons 14.84 84
Direct greenhouse gas emissions (Scope 1) - Liquefied petroleum gas Tons 7457.32 84
Direct greenhouse gas emissions (Scope 1) - Natural gas Tons 2028.94 84
Greenhouse gas emissions (Scope 1 & Scope 2) Tons 893639.56 84
Greenhouse gas emissions per unit of operating income Tons/RMB million 9.51 84
Indirect greenhouse gas emissions (Scope 2) Tons 809984.45 84
Indirect greenhouse gas emissions (Scope 2) - Externally sourced electricity Tons 791399.1 84
Indirect greenhouse gas emissions (Scope 2) - Externally sourced heat Tons 18885.35 84
Reduction of carbon dioxide emissions (resource conservation achieved) million tons 1.745 31
Reduction of carbon dioxide emissions (resource conservation target) million tons 1.481 31

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Discarded electronic products Tons 4.44 86
Discarded lead (acid) batteries (packs) Tons 2056.27 86
Hazardous waste per unit of operating income Tons/RMB million 0.02 86
Total hazardous waste Tons 2056.27 86
Total hazards uncovered hazards 322000 77

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Discarded air conditioners from the server room Tons 1987.01 86
Non-hazardous waste per unit of operating income Tons/RMB million 0.036 86
Number of dismantled material towers used in Suzhou, Jiangsu Province towers 80 33
Number of dismantled materials identified for recycling items 17000 33
Number of dismantled materials used for recycling items 5600 33
Office supplies consumption Tons 7.16 86
Total non-hazardous waste Tons 3423.29 86
Total recyclable waste processed by smart waste sorting bins (Jizhou, Wuqing, Baodi of Tianjin) tons 1100 34
Waste switching power supply in the server room Tons 729.08 86

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 2023 (target) Report Pages
Carbon emission reduced through co-construction and sharing tons 29.8 million 19
Reduction of greenhouse gas emissions (resource conservation target) million tons 1.532 31

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 2023 (target) 2024 Report Pages
Concrete used (resource conservation achieved) million tons 2.49 31
Concrete used (resource conservation target) million tons 2.18 2.1 31
Disposal rate of hazardous waste in compliance with regulations % 100 33
Hazards rectified hazards 321000 77
Number of communities with smart waste sorting bins (Jizhou, Wuqing, Baodi of Tianjin) communities 50 34
Targeted disposal rate of hazardous waste in compliance with regulations % 100 33
Transfer rate of sorted and stored waste in a separate manner in the Tower Industrial Park within 24 hours % 100 33

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Coal consumption MW•h 538.99 85
Coal gas consumption MW•h 124.9 85
Cumulative purchase of new outdoor power supplies sets 23000 34
Cumulative purchase of new outdoor power supply supporting equipment sets 53000 34
Cumulative purchase of outdoor batteries sets 30000 34
Diesel consumption MW•h 17807.13 85
Direct energy consumption MW•h 323091.63 85
Distance traveled by light electric vehicles enabled by battery exchange business billion kilometres 90 5
Electricity provided by photovoltaic system of base stations in Jiangsu Province million kWh 4.88 23
Energy consumption per unit of operating income MW•h/RMB million 18.43 85
Externally sourced electricity consumption MW•h 1362132.7 85
Externally sourced heat consumption MW•h 46932.71 85
Fuel oil consumption MW•h 210.38 85
Gasoline consumption MW•h 260738.57 85
Indirect energy consumption MW•h 1409065.41 85
Kerosene consumption MW•h 42.05 85
Liquefied petroleum gas consumption MW•h 34532.62 85
Natural gas consumption MW•h 9096.99 85
Number of clean energy sites established nationwide sites 21000 23
Number of clean energy-powered sites built sites 21000 5
Number of newly built towers cut out through co-construction and sharing towers 1.12 million 19, 26
Number of photovoltaic renovation projects for base-station sites in Jiangsu Province (Xuzhou, Suqian, Huai'an) base-station sites 2000 23
Number of towers saved from being built by sharing philosophy towers 1120000 5
Total energy consumption MW•h 1732157.04 85

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Length of river area covered by water conservancy points km 4700 44
Number of provinces covered by water conservancy points provinces 29 44
Number of reservoirs covered by water conservancy points reservoirs 2300 44
Other water consumption Tons 13317.64 85
Reduction in water consumption per capita of the Company % 3 33
Reduction in water consumption per capita of the Tower Industrial Park % 22 33
Tap water consumption Tons 942742.88 85
Water consumption Tons 956060.52 85
Water consumption per unit of operating income Tons/RMB million 10.17 85

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 2023 (achieved) 2023 (target) 2024 2024 (target) Report Pages
Annual direct energy consumption decrease compared with 2022 % 23.72 26
Automatic energy-saving management and control rate of air conditioners in base stations % 85.0 85.9 86.0 31
Cumulative cost savings for three TSPs (tower site providers) billion RMB 6 81
Energy consumption per capita reduction (based on 2022) % 2.5 2.0 31
Energy consumption per capita reduction (based on 2023) % 1.0 31
Increase in energy efficiency level of ancillary facilities of telecommunication base stations percentage points 1.53 to 5.15 21
Investment saved by using dismantled material towers in Suzhou, Jiangsu Province million RMB 83 33
Investment saved through co-construction and sharing RMB RMB201.6 billion 19
Power consumption per capita of Tower Industrial Park reduction (based on 2022) % 10.3 3 31
Power consumption per capita reduction (based on 2022) % 3.2 2.0 31
Power consumption per capita reduction (based on 2023) % 1.0 31
Switching power used (resource conservation achieved) million A 7.3 31
Switching power used (resource conservation target) million A 6.55 6.3 31

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 2024 Report Pages
Number of water conservancy points points 11 thousand 44
Targeted reduction in water consumption per capita of the Company % 1 33

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2023 2023 (target) 2024 Report Pages
Office paper Tons 695.6 86
Steel saved through co-construction and sharing tons 5.02 million 19
Steel used in towers (resource conservation achieved) tons 311000 31
Steel used in towers (resource conservation target) tons 273000 264000 31

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 Report Pages
Area covered by key forestry monitoring million square kilometers 0.5 44
Area of farmland covered by environment protection supervision billion mu 0.48 44
Area of farmland protected billion mu nearly 0.1 44
Equivalent number of trees planted by photovoltaic system of base stations in Jiangsu Province trees 300000 23
Institutional processes improved through targeted rectification efforts processes 16 77
Land occupation reduced for Lijiang-Shangri-La Railway public network coverage project square meters over 6600 19
Land saved through co-construction and sharing mu 62000 19
Land use reduced by sharing philosophy mu 62000 5
Length of highways covered by transportation monitoring kilometers 10 thousand 44
Number of challenging sites resolved for TSPs to optimize indoor 5G coverage sites 8210 42
Number of earthquake monitoring stations stations more than 10 thousand 44
Number of environment protection supervision points points more than 32 thousand 44
Number of farmland protection points points more than 50 thousand 44
Number of key districts and counties covered by Yangtze River Basin fishery monitoring districts and counties more than 400 44
Number of key forestry monitoring points points more than 50 thousand 44
Number of key provinces and cities with Yangtze River Basin fishery monitoring provinces and cities 15 44
Number of monitoring points for Yangtze River Basin fishery points more than 6500 44
Number of monitoring points for railway road protection points more than 3300 44
Number of nature reserves with information construction nature reserves 51 44
Number of provinces covered by transportation monitoring provinces 17 44
Number of provinces with earthquake risk avoidance monitoring provinces 30 44
Number of provinces with farmland protection provinces 18 44
Number of provinces with railway road protection monitoring provinces 20 44
Number of radar surveillance points for Yangtze River Basin fishery not specified 44
Number of railway road protection points points nearly 9000 44
Number of telecommunication base stations built in Heilongjiang (frontier regions) base stations 2000 42
Number of transportation monitoring points points 3300 44
Number of wetland reserves with information construction wetland reserves 37 44

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2023 Report Pages
Number of employees by age - 29 and below person 5182 87
Number of employees by age - 30-39 person 9961 87
Number of employees by age - 40-49 person 6197 87
Number of employees by age - 50 and above person 1654 87
Number of employees by category - Managers person 4226 87
Number of employees by category - Non-managers person 18768 87
Number of employees by gender - Female person 6394 87
Number of employees by gender - Male person 16600 87
Number of employees by nationality - Ethnic Han person 20660 87
Number of employees by nationality - Ethnic minorities person 2334 87
Number of employees by region - Central China person 2676 87
Number of employees by region - East China person 5740 87
Number of employees by region - Hong Kong, Macau and Taiwan person 4 87
Number of employees by region - North China person 3678 87
Number of employees by region - Northeast China person 1944 87
Number of employees by region - Northwest China person 2633 87
Number of employees by region - Overseas regions (except Hong Kong, Macau and Taiwan) person 7 87
Number of employees by region - South China person 2375 87
Number of employees by region - Southwest China person 3937 87
Total number of employees person 22994 40, 87

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2023 Report Pages
Employee overall turnover rate % 1.2 88
Employee turnover rate by age - 29 and below % 3.7 88
Employee turnover rate by age - 30-39 % 0.7 88
Employee turnover rate by age - 40-49 % 0.2 88
Employee turnover rate by age - 50 and above % 0.1 88
Employee turnover rate by gender - Female % 1.5 88
Employee turnover rate by gender - Male % 1.1 88
Employee turnover rate by region - Central China % 1.0 88
Employee turnover rate by region - East China % 1.3 88
Employee turnover rate by region - Hong Kong, Macau and Taiwan % 0.0 88
Employee turnover rate by region - North China % 1.0 88
Employee turnover rate by region - Northeast China % 0.9 88
Employee turnover rate by region - Northwest China % 1.4 88
Employee turnover rate by region - Overseas regions (except Hong Kong, Macau and Taiwan) % 0.0 88
Employee turnover rate by region - South China % 1.3 88
Employee turnover rate by region - Southwest China % 0.9 88

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 Report Pages
Number of work-related fatalities 1 89
Rate of work-related fatalities % 0.005 89

Lost days due to work injury.

Indicator Unit 2023 Report Pages
Lost days due to work injury 1223 89

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Major accident hazards identified and rectified hazards 631 77
Participants in Safety Production Lecture Halls participants 25661 77
Participants in safety production activities (e.g., 'Let's Talk Safety', 'Pre-shift Meetings', 'Case Studies') participants 40392 77
Participants in specialized training on safety knowledge and skills participants 26944 77
Rectification completion rate % 99.8 77
Sessions of Safety Production Lecture Halls organized sessions 599 77
Sessions of safety production activities (e.g., 'Let's Talk Safety', 'Pre-shift Meetings', 'Case Studies') organized sessions 4243 77
Sessions of specialized training on safety knowledge and skills organized sessions 710 77

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2023 Report Pages
Number of 'Set-Sail Program' orientation training sessions for new employees sessions 9 63
Number of female employees trained person 6322 89
Number of independent research and development control algorithms released for Smart Tower business 53 55
Number of male employees trained person 16419 89
Number of managers trained person 4206 89
Number of new employees participating in 'Set-Sail Program' orientation training employees 1041 63
Number of non-managers trained person 18535 89
Number of online courses on 'Tower e-Learning' platform courses 804 63
Number of online training courses on 'Tower e-Learning' platform courses 5142 63
Number of participants in online training courses on 'Tower e-Learning' platform participants 196000 63
Number of people covered by livestreams on 'Tower e-Learning' platform people 87000 63
Number of people covered by online courses on 'Tower e-Learning' platform people 2241000 63
Number of people covered by special training on 'Tower e-Learning' platform people 1035000 63
Percentage of female employees trained % 98.9 89
Percentage of male employees trained % 98.9 89
Percentage of managers trained % 99.5 89
Percentage of non-managers trained % 98.8 89

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 Report Pages
Average training hours of all employees hours/person 128.7 89
Average training hours of managers hours/person 137.7 89
Average training hours of non-managers hours/person 126.7 89
Average training hours per female employee hours/person 127.5 89
Average training hours per male employee hours/person 129.2 89
Number of livestreams on 'Tower e-Learning' platform livestreams 114 63
Number of special training sessions on 'Tower e-Learning' platform sessions 78 63
Per capita online training time on 'Tower e-Learning' platform hours 75 63
Total learning time on 'Tower e-Learning' platform million hours 1.649 63

Number of suppliers by geographical region.

Indicator Unit 2023 Report Pages
Cumulative length of indoor distributed antenna systems (DAS) in high-speed railway tunnels and subways kilometres 24000 5
Number of 5G base stations constructed on islands and coastal areas (Jigu Reef outside the Yangtze River estuary and two other islands) base stations 3 42
Number of 5G base-stations contracted to build (cumulative) million 2.3 5
Number of 5G construction sites planned in Heilongjiang (frontier regions) sites over 840 42
Number of national invention patents newly obtained patents 84 78
Number of suppliers in Hong Kong, Macau and Taiwan or overseas 39 82
Number of suppliers in Mainland China 216499 82
Number of suppliers on electronic procurement platform suppliers 13665 34

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of base stations using low-cost standardized tower mast products (nationwide) base stations 18000 21
Number of procurement projects implemented via electronic procurement platform projects over 20000 34
Number of subway lines in Henan Province with reengineered and built 5G infrastructure subway lines 11 42
Number of suppliers participating in post-evaluation for centralized procurement projects and framework agreements suppliers 448 81
Number of suppliers subject to disciplinary actions for violating Integrity Assurance Contracts suppliers 358 78

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2023 Report Pages
Customer satisfaction rate % 98.90 74
Customer satisfaction rate for 100% hotline % 98.90 81
Number of complaints received by 100% hotline complaints 2578 81
Number of complaints received by China Tower online service WeChat official account complaints 1328 81
Number of customers participated in customer satisfaction survey via 100% hotline customers 529174 81
Number of customers participating in satisfaction surveys 529174 74
Number of serving users of battery exchange business million 1.145 5
Percentage of work orders with customer satisfaction for China Tower online service WeChat official account % 98.90 81
Response rate for 100% hotline % 96.09 81
Satisfaction rate for 'very satisfied' across 93 provincial TSPs % 95.7 81
Satisfaction rate for 'very satisfied' in terms of 5G site rental fees % 98.9 81
Satisfaction rate for 'very satisfied' in terms of electricity costs % 94.6 81
Satisfaction rate for 'very satisfied' in terms of quality of maintenance service % 92.5 81
Satisfaction rate for 'very satisfied' in terms of site rental fees % 98.6 81

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2023 Report Pages
Number of new authorized national invention patents obtained during the year 84 74
Number of new software copyright registrations obtained during the year 49 74
Number of software copyrights newly registered copyrights 37 78
Total number of authorized national invention patents 145 74
Total number of national invention patents obtained (accumulative) patents 145 78
Total number of software copyright registrations 172 74
Total number of software copyrights registered (accumulative) copyrights 103 78

Description of quality assurance process and recall procedures.

Indicator Unit 2023 Report Pages
Number of camera application products released for Smart Tower business 16000 55
Reduction in duration from capitalization to closure with 'one-code-for-all service' % 81 82
Reduction in duration from project completion to internal inspection with 'one-code-for-all service' % 67 82
Reduction in installation time with 'one-code-for-all service' % 61 82
Reduction in material storage duration with 'one-code-for-all service' % 66 82
Total items labeled nationwide under 'one-code-for-all service' items 2.3 million 82

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2023 Report Pages
Number of finalized corruption litigation cases case 1 78
Number of individuals covered in 'look-back' special inspection campaign individuals 11232 78

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of cadres and employees signed Compliance Commitment Letter persons 22005 76
Number of signatories to the Compliance Commitment Letter people 22005 74
Number of warning education sessions conducted sessions 3340 78
Signing rate for Compliance Commitment Letter % 95.70 74
Signing rate of Compliance Commitment Letter % 95.70 76

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2023 Report Pages
Number of employees covered by integrity warning education sessions person-times 106675 74
Number of employees covered by warning education employees 106675 78
Total number of integrity warning education sessions conducted throughout the year sessions 3340 74

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2023 Report Pages
Number of projects related to telecommunication towers constructed (cumulative) million 4 5

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 Report Pages
Number of smart waste sorting bins placed in communities (Jizhou, Wuqing, Baodi of Tianjin) bins 884 34

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Direct GHG Emissions (Scope 1) Tons 83655.11
GHG Emissions from Natural Gas Tons 2028.94
GHG Emissions from Purchased Electricity Tons 791399.1
Indirect Energy Emissions (Scope 2) Tons 809984.45
Total GHG Emissions Tons 893639.56
Total GHG Emissions Intensity (By Revenue) Tons/RMB million 9.51

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Hazardous Waste (Used Batteries) Tons 2056.27
Total Hazardous Waste Tons 2056.27
Total Hazardous Waste Intensity (By Revenue) Tons/RMB million 0.02

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Non-Hazardous Waste (Electronic Waste) Tons 729.08
Paper Waste Tons 695.6
Total Non-Hazardous Waste Tons 3423.29
Total Non-Hazardous Waste Intensity (By Revenue) Tons/RMB million 0.036

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
CO2 Emissions Reduction Compared to Last Year million tons 29.8
GHG Emissions Reduction Compared to Last Year million tons 29.8

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023 2024
Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 100 100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Diesel Fuel Consumption MW·h 17807.13
Energy Consumption Intensity (By Revenue) MW·h/RMB million 18.43
Gasoline Consumption MW·h 260738.57
LPG Consumption MW·h 34532.62
Natural Gas Consumption MW·h 9096.99
Purchased Electricity MW·h 1362132.7
Purchased Heating MW·h 46932.71
Total Direct Energy Consumption MW·h 323091.63
Total Energy Consumption MW·h 1732157.04
Total Indirect Energy Consumption MW·h 1409065.41

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Municipal Water Consumption Tons 942742.88
Total Water Withdrawal Tons 956060.52
Water Consumption Tons 956060.52
Water Consumption Intensity (By Revenue) Tons/RMB million 10.17

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023 2024
Energy Consumption Reduction Percentage Compared to Last Year % 23.72
Target Energy Consumption Reduction Percentage Compared to Last Year % 2 1

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Target Water Consumption Reduction Percentage Compared to Last Year % 1

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2023
Number of Employees Aged 30-50 person 16158
Number of Employees Aged Above 50 person 1654
Number of Employees Aged Below 30 person 5182
Number of Employees in Central China person 2676
Number of Employees in East China person 5740
Number of Employees in Hong Kong person 4
Number of Employees in North China person 3678
Number of Employees in Northeast China person 1944
Number of Employees in Northwest China person 2633
Number of Employees in Overseas person 7
Number of Employees in South China person 2375
Number of Employees in Southwest China person 3937
Number of Female Employees person 6394
Number of Male Employees person 16600
Number of Total Employees person 22994
Percentage of Employees Aged 30-50 % 70.32
Percentage of Employees Aged Above 50 % 7.19
Percentage of Employees Aged Below 30 % 22.54
Percentage of Employees in Central China % 11.64
Percentage of Employees in East China % 24.97
Percentage of Employees in Hong Kong % 0.02
Percentage of Employees in North China % 16
Percentage of Employees in Northeast China % 8.46
Percentage of Employees in Northwest China % 11.45
Percentage of Employees in Overseas % 0.03
Percentage of Employees in South China % 10.33
Percentage of Employees in Southwest China % 17.12
Percentage of Female Employees % 27.81
Percentage of Male Employees % 72.19

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2023
Turnover Rate of Employees Aged 30-50 % 0.9
Turnover Rate of Employees Aged Above 50 % 0.1
Turnover Rate of Employees Aged Below 30 % 3.7
Turnover Rate of Employees in Central China % 1
Turnover Rate of Employees in East China % 1.3
Turnover Rate of Employees in North China % 1
Turnover Rate of Employees in Northeast China % 0.9
Turnover Rate of Employees in Northwest China % 1.4
Turnover Rate of Employees in South China % 1.3
Turnover Rate of Employees in Southwest China % 0.9
Turnover Rate of Female Employees % 1.5
Turnover Rate of Male Employees % 1.1
Turnover Rate of Total Employees % 1.2

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Fatalities Rate of the Last 3 Years % 0.0016666666666666668 0.0016666666666666668 0.0016666666666666668
Number of Fatalities of the Last 3 Years 1 1 1
Number of Work-related Fatalities 1
Work-related Fatalities Rate % 0.005

Lost days due to work injury.

Standard Indicator Unit 2023
Lost Days Due to Work-related Injuries days 1223

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2023
Number of People Receiving Training on Work Safety participants 92997
Number of Safety knowledge lectures sessions 599

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2023
Percentage of Employees Trained % 98.9
Percentage of Trained Female Employees % 98.9
Percentage of Trained General Employees % 98.8
Percentage of Trained Male Employees % 98.9
Percentage of Trained Senior Management % 99.5

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023
Average Training Hours (Female) hours/person 127.5
Average Training Hours (General Staff) hours/person 126.7
Average Training Hours (Male) hours/person 129.2
Average Training Hours (Senior Management) hours/person 137.7
Average Training Hours per Employee hours/person 128.7

Number of suppliers by geographical region.

Standard Indicator Unit 2023
Number of Suppliers in Mainland China 216499
Number of Total Suppliers 216538

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2023
Total Number of Customer Complaints complaints 3906

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2023
Accumulative Number of Patents Granted patents 145
Number of Invention Patents patents 145

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit 2023
Number of Concluded Corruption Lawsuits case 1
Number of Corruption Litigation case 1

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit 2023
Percentage of Employees Anti-corruption Policies have been Communicated to % 95.7

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2023
Number of Anti-corruption Training Session sessions 3340
Number of Attendance for Anti-corruption Training person-times 106675
Number of People Participated in Ethical Standards and Anti-corruption Training employees 106675

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2023
Number of Volunteer Activities Sessions 1127