2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Carbon emission density | kg CO₂/m² | 31.60 | 77 | |
| Carbon emissions (scope 1 and 2) | tonnes | 5207.45 | 77 | |
| Direct emissions of carbon dioxide equivalent (Scope 1) | tCO2e | 664.21 | 511.73 | 84 |
| Expected annual emissions reduced by air conditioning system at Vanke Yuncheng Phase VI | tonnes | 121 | 20 | |
| GHG emission density | kg CO2e/m² | 49.60 | 31.60 | 84 |
| Indirect emissions of carbon dioxide equivalent (Scope 2) | tCO2e | 7526.79 | 4695.72 | 84 |
| Total GHG emissions | tCO2e | 8191.00 | 5207.45 | 84 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Hazardous waste density | kg/m² | 0.011 | 0.013 | 84 |
| Office - total hazardous waste generated | tonnes | 1.76 | 2.11 | 84 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Kitchen - kitchen waste | tonnes | 102.95 | 94.45 | 84 |
| Non-hazardous waste density | tonnes/m² | 0.0068 | 0.0043 | 84 |
| Office - other waste | tonnes | 989.16 | 563.67 | 84 |
| Office - recyclable waste | tonnes | 34.04 | 54.29 | 84 |
| Total non-hazardous waste | tonnes | 1126.14 | 712.41 | 84 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Diesel consumption | L | 80.00 | 80.00 | 85 |
| Electricity consumption | 10000 kWh | 1267.50 | 674.66 | 85 |
| Energy consumption density | tonnes of standard coal/m² | 0.012 | 0.0082 | 77, 85 |
| Gasoline consumption | L | 233945.53 | 200834.90 | 85 |
| Natural gas - domestic gas consumption | m³ | 28957.62 | 25077.43 | 85 |
| Natural gas - heating consumption | m³ | 32267.00 | 395.88 | 85 |
| Number of commercial projects on energy consumption in managed business projects nationwide | projects | 12 | 74 | |
| Pipeline gas consumption | m³ | 0.12 | 85 | |
| Purchased heat | GJ | 2769.09 | 7820.69 | 85 |
| Total energy consumption | tonnes of standard coal | 1350.72 | 77 | |
| Total energy consumption (direct and/or indirect) | tonnes of standard coal | 1981.30 | 1350.72 | 85 |
| Total natural gas consumption | m³ | 61224.62 | 25473.31 | 85 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Water consumption | tonnes | 129598.95 | 70052.48 | 85 |
| Water consumption density | tonnes/m² | 0.78 | 0.43 | 85 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Energy efficiency coefficient of cooling source system at Vanke Yuncheng Phase VI | 4 | 20 | |
| Expected annual electricity saved by air conditioning system at Vanke Yuncheng Phase VI | kWh | 270000 | 20 |
| Measured energy conservation rate of the central air conditioning system at Vanke Yuncheng Phase VI | % | 17.13 | 20 |
| Number of energy-saving fixtures and brackets procured for basement lighting | fixtures and brackets | over 1.2 million | 80 |
| Number of energy-saving light fixtures and brackets procured for residential projects | units | 1200000 | 74 |
| Number of housing estates with energy-saving retrofits for basement lighting | housing estates | 1180 | 80 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of residential projects implementing energy-saving retrofits for basement light fixtures | projects | 1180 | 74 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Work orders of extreme weather emergency inspection in the residential service space | 19853 | 77 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee distribution by age group - Aged 31-40 | % | 46.5 | 28 | |
| Employee distribution by age group - Aged 41-50 | % | 12.5 | 28 | |
| Employee distribution by age group - Aged ≤ 30 | % | 37.2 | 28 | |
| Employee distribution by age group - Aged ≥ 51 | % | 3.8 | 28 | |
| Employee distribution by business type - Management type | % | 1.5 | 28 | |
| Employee distribution by business type - Professional type | % | 56.5 | 28 | |
| Employee distribution by business type - Service type | % | 42.0 | 28 | |
| Employee distribution by educational background - Graduate or above | % | 0.9 | 28 | |
| Employee distribution by educational background - High school | % | 0.9 | 28 | |
| Employee distribution by educational background - Junior college | % | 16.1 | 28 | |
| Employee distribution by educational background - Middle school | % | 12.4 | 28 | |
| Employee distribution by educational background - Primary school and below | % | 7.9 | 28 | |
| Employee distribution by educational background - Secondary vocational school | % | 26.2 | 28 | |
| Employee distribution by educational background - Undergraduate | % | 35.6 | 28 | |
| Employee distribution by region - Hong Kong, Macao, and Taiwan | % | 0.2 | 28 | |
| Employee distribution by region - Mainland of China | % | 99.8 | 28 | |
| Number of employees aged 31-40 | Persons | 33681 | 37696 | 86 |
| Number of employees aged 41-50 | Persons | 11411 | 12676 | 86 |
| Number of employees aged ≤ 30 | Persons | 49005 | 47088 | 86 |
| Number of employees aged ≥ 51 | Persons | 3833 | 3824 | 86 |
| Number of employees and other service providers with disabilities | persons | 838 | 29 | |
| Number of employees in Hong Kong, Macao, and Taiwan | Persons | 176 | 179 | 86 |
| Number of employees in Mainland of China | Persons | 97754 | 101105 | 86 |
| Number of female core managing partners added | persons | 1 | 29 | |
| Number of female employees | Persons | 46467 | 46720 | 86 |
| Number of full-time employees | Persons | 97930 | 101284 | 86 |
| Number of male employees | Persons | 51463 | 54564 | 86 |
| Number of owners matched by 'Dating for Singles' service | owners | 200 | 41 | |
| Number of pairs of owners facilitated for marriage by 'Dating for Singles' service | pairs | 4 | 41 | |
| Number of veterans among employees | persons | 9872 | 29 | |
| Percentage of female employees | % | 46.13 | 29 | |
| Percentage of female managerial-level employees | % | 37.73 | 29 | |
| Total number of employees | Persons | 97930 | 101284 | 86 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate | % | 32.58 | 30.50 | 86 |
| Turnover rate of employees from 31 to 40 | % | 27.42 | 25.64 | 87 |
| Turnover rate of employees from 41 to 50 | % | 22.97 | 19.93 | 87 |
| Turnover rate of employees in Hong Kong, Macao, and Taiwan | % | 26.67 | 22.51 | 87 |
| Turnover rate of employees in the Mainland of China | % | 32.59 | 30.51 | 87 |
| Turnover rate of employees over 51 (inclusive) | % | 35.22 | 24.47 | 87 |
| Turnover rate of employees under 30 (inclusive) | % | 37.28 | 36.49 | 87 |
| Turnover rate of female employees | % | 32.68 | 30.84 | 86 |
| Turnover rate of male employees | % | 32.49 | 30.20 | 86 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | since 2022 | Report Pages |
|---|---|---|---|---|---|
| Elevator entrapment rate in residential service spaces (orders per elevator per year) | orders/elevator/year | 0.023 | 41 | ||
| Number of lives saved by Onewo employees and service providers using CPR first aid skills | lives | 12 | 41 | ||
| Number of lives saved by Onewo's employees and other service providers with CPR skills since 2022 | lives | 19 | 4 | ||
| Number of work-related fatalities | Persons | 2 | 2 | 87 | |
| Work-related fatality rate | % | 0.002 | 0.002 | 87 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Working days lost due to work-related injuries | Days | 5670 | 6183 | 87 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Percentage decrease in elevator entrapment rate in residential service spaces | % | 62 | 41 |
| Percentage of customer service providers in Shenzhen who are CPR certified and AED coverage of housing estates | % | 100 | 41 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Percentage of employees who received training | % | 94.80 | 100 | 88 |
| Percentage of female employees who received training | % | 94.97 | 100 | 88 |
| Percentage of management level employees who received training | % | 97.18 | 100 | 88 |
| Percentage of non-management level employees who received training | % | 94.76 | 100 | 88 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average hours of training received by employees | hours | 76.43 | 77.80 | 4, 88 |
| Average hours of training received by female employees | hours | 96.94 | 93.47 | 88 |
| Average hours of training received by male employees | hours | 57.84 | 64.38 | 88 |
| Average hours of training received by management level employees | hours | 40.83 | 146.35 | 88 |
| Average hours of training received by new employees | hours | 6.00 | 7.47 | 88 |
| Average hours of training received by non-management level employees | hours | 77.03 | 76.72 | 88 |
| Average hours of training received by other special trainings | hours | 74.78 | 108.87 | 88 |
| Percentage of male employees who received training | % | 94.65 | 100 | 88 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of headquarters suppliers | numbers | 324 | 540 | 89 |
| Number of new AEDs installed in residential and commercial spaces nationwide | 1346 | 41 | ||
| Number of suppliers in Central and Western China | numbers | 3892 | 4366 | 89 |
| Number of suppliers in Eastern China | numbers | 4221 | 4218 | 89 |
| Number of suppliers in Northern China | numbers | 3850 | 4479 | 89 |
| Number of suppliers in Southern China | numbers | 4103 | 5279 | 89 |
| Total number of suppliers | numbers | 16390 | 18882 | 89 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Decrease in average complaint rate per 1000 households against residential service spaces compared to 2022 | order/1000 households | 0.11 | 41 | |
| Total number of complaints received from customer (products and services) | pieces | 159360 | 173675 | 89 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Cumulative number of intellectual property rights held | pieces | 1007 | 1164 | 89 |
| Cumulative number of patents for inventions held | pieces | 18 | 28 | 89 |
| Cumulative number of patents for utility models held | pieces | 15 | 18 | 89 |
| Cumulative number of software copyrights held | pieces | 172 | 261 | 89 |
| Cumulative number of trademarks held | pieces | 776 | 832 | 89 |
| Number of applications for registration of intellectual property rights submitted during the reporting period | pieces | 298 | 95 | 89 |
| Number of authorised patents for inventions | authorised patents | 10 | 72 | |
| Number of authorised patents for inventions during the reporting period | pieces | 11 | 10 | 89 |
| Number of authorised patents for utility models during the reporting period | pieces | 3 | 3 | 89 |
| Number of authorised software copyrights | authorised software copyrights | 89 | 72 | |
| Number of authorised software copyrights during the reporting period | pieces | 47 | 89 | 89 |
| Number of authorised trademarks during the reporting period | pieces | 64 | 56 | 89 |
| Number of intellectual property rights authorised (total) | authorised intellectual property rights | 1164 | 72 | |
| Number of intellectual property rights granted (total) | intellectual property rights | 102 | 72 | |
| Number of patents for inventions authorised by the China National Intellectual Property Administration | patents | 6 | 72 | |
| Number of utility model patents authorised | utility model patents | 3 | 72 | |
| Total number of intellectual property rights authorised during the reporting period | pieces | 128 | 157 | 89 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of litigation cases involving corruption, bribery, extortion, fraud and money laundering | pieces | 1 | 90 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of board members and senior management participating in anti-corruption training | Persons | 35 | 301 | 90 |
| Number of hours participated in anti-corruption training | hours | 245.49 | 103.30 | 90 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 'Please Day' community cultural activity coverage (number of cities) | cities | 120 | 41 |
| 'Please Day' community cultural activity coverage (number of housing estates) | housing estates | 2500 | 41 |
| 'Please Day' community cultural activity participation (number of families) | families | 5000000 | 41 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Charitable donations (including rural revitalisation donation) | RMB10k | 71.41 | 77.30 | 90 |
| Number of hours devoted to volunteer activities | hours | 522070.00 | 32463 | 90 |
| Number of people devoted to volunteer activities | Persons | 1411 | 10821 | 90 |
| Public welfare contribution (including Neighbourhood Program and charitable donation) | RMB | 2558000 | 41 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 664.21 | 511.73 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 7526.79 | 4695.72 |
| Total GHG Emissions | tCO2e | 8191 | 5207.45 |
| Total GHG Emissions Intensity (By Area) | kg CO2e/m² | 49.6 | 31.6 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 1.76 | 2.11 |
| Total Hazardous Waste Intensity (By Area) | kg/m² | 0.011 | 0.013 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 102.95 | 94.45 |
| Non-Hazardous Waste (Office Waste) | tonnes | 989.16 | 563.67 |
| Non-Hazardous Waste Disposed | tonnes | 1126.14 | 712.41 |
| Non-Hazardous Waste Recycled | tonnes | 34.04 | 54.29 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.0068 | 0.0043 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Diesel Fuel Consumption | L | 80 | 80 |
| Energy Consumption Intensity (By Area) | tonnes of standard coal/m² | 0.012 | 0.0082 |
| Gasoline Consumption | L | 233945.53 | 200834.9 |
| Natural Gas Consumption | m³ | 61224.62 | 25473.31 |
| Purchased Electricity | 10000 kWh | 1267.5 | 674.66 |
| Purchased Heating | GJ | 2769.09 | 7820.69 |
| Total Energy Consumption | tonnes of standard coal | 1981.3 | 1350.72 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | tonnes | 129598.95 | 70052.48 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh | 70000000 |
| Electricity Usage Reduction Percentage Compared to Last Year | % | 17.13 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | Persons | 45092 | 50372 |
| Number of Employees Aged Above 50 | Persons | 3833 | 3824 |
| Number of Employees Aged Below 30 | Persons | 49005 | 47088 |
| Number of Employees in Hong Kong and Mainland China | Persons | 97930 | 101284 |
| Number of Employees in Mainland China | Persons | 97754 | 101105 |
| Number of Female Employees | Persons | 46467 | 46720 |
| Number of Full-time Employees | Persons | 97930 | 101284 |
| Number of Male Employees | Persons | 51463 | 54564 |
| Number of Total Employees | Persons | 97930 | 101284 |
| Percentage of Female Employees | % | 46.13 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 25.195 | 22.785 |
| Turnover Rate of Employees Aged Above 50 | % | 35.22 | 24.47 |
| Turnover Rate of Employees Aged Below 30 | % | 37.28 | 36.49 |
| Turnover Rate of Employees in Hong Kong | % | 26.67 | 22.51 |
| Turnover Rate of Employees in Mainland China | % | 32.59 | 30.51 |
| Turnover Rate of Female Employees | % | 32.68 | 30.84 |
| Turnover Rate of Male Employees | % | 32.49 | 30.2 |
| Turnover Rate of Total Employees | % | 32.58 | 30.5 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Work-related Fatalities | Persons | 2 | 2 |
| Work-related Fatalities Rate | % | 0.002 | 0.002 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 5670 | 6183 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Participation Rate of Safety Training | % | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Employees Trained | % | 94.8 | 100 |
| Percentage of Trained Female Employees | % | 94.97 | 100 |
| Percentage of Trained General Employees | % | 94.76 | 100 |
| Percentage of Trained Male Employees | % | 94.65 | 100 |
| Percentage of Trained Senior Management | % | 97.18 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 96.94 | 93.47 |
| Average Training Hours (General Staff) | hours | 77.03 | 76.72 |
| Average Training Hours (Male) | hours | 57.84 | 64.38 |
| Average Training Hours (Senior Management) | hours | 40.83 | 146.35 |
| Average Training Hours per Employee | hours | 76.43 | 77.8 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Total Suppliers | numbers | 16390 | 18882 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Complaint Growth Rate | ratio | 0.0899 | |
| Number of Products and Service Related Complaints | pieces | 159360 | 173675 |
| Total Number of Customer Complaints | pieces | 159360 | 173675 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Accumulative Number of Patents Granted | pieces | 33 | 46 |
| Number of Authorised Utility Model Patents | pieces | 3 | 3 |
| Number of Intellectual Property Rights Obtained by the Company | pieces | 128 | 157 |
| Number of Invention Patents | pieces | 18 | 28 |
| Number of New Patent Applications | pieces | 298 | 95 |
| Number of Patents Applied | pieces | 298 | 95 |
| Number of Patents Granted | pieces | 14 | 13 |
| Number of Patents Held | pieces | 33 | 46 |
| Number of Trademark Registrations | pieces | 64 | 56 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Corruption Litigation | pieces | 1 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Directors and Management Attendance for Anti-corruption Training | Persons | 35 | 301 |
| Total Anti-corruption Training Hours for Directors and Management | hours | 245.49 | 103.3 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | Persons | 1411 | 10821 |
| Total Public Welfare Donations | RMB | 714100 | 773000 |
| Total Social Investment | RMB | 2558000 | |
| Total Volunteer Service Hours | hours | 522070 | 32463 |