2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| NOx emissions from vehicle fleet | kg | 262.547 | 18.62 | 48 | |
| Nitrogen oxide emissions | kg | 262.547 | 18.618 | 65 | |
| PM emissions from vehicle fleet | kg | 19.331 | 20.71 | 48 | |
| Particulate Matter emissions | kg | 19.331 | 20.713 | 65 | |
| SOx emissions from vehicle fleet | kg | 0.977 | 0.918 | 0.72 | 48 |
| Sulfur oxide emissions | kg | 0.977 | 0.918 | 0.724 | 65 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse gas emission density | tonnes of CO₂e/employee | 2.74 | 2.83 | 2.19 | 65 |
| Greenhouse gas emission intensity | tonnes of CO2 equivalent/employee | 2.73 | 2.83 | 2.19 | 54 |
| Greenhouse gas emissions (Scope 1) | tonnes of CO₂e | 197.33 | 193.21 | 182.93 | 65 |
| Greenhouse gas emissions (Scope 2) | tonnes of CO₂e | 2385.08 | 2546.02 | 2054.94 | 65 |
| Headquarters Scope 1 Greenhouse gas emissions | tonnes of CO2 equivalent | 197.33 | 193.21 | 182.93 | 54 |
| Headquarters Scope 2 Greenhouse gas emissions | tonnes of carbon dioxide equivalent | 2385.08 | 2546.02 | 2054.94 | 54 |
| Headquarters total Greenhouse gas emissions | tonnes of CO2 equivalent | 2582.41 | 2739.23 | 2237.87 | 54 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Desktop Computer hard drives | kg | 51 | 47 | 45 | 65 |
| Destroyed production hard disk | kg | 14 | 76 | 68.6 | 65 |
| Discarded computers | kg | 765 | 698 | 680 | 65 |
| Discarded printers | kg | 1034 | 940 | 850 | 65 |
| Hazardous waste (total) | tonnes | 6.57 | 6.92 | 7.16 | 65 |
| Hazardous waste density | kg/employee | 6.96 | 7.15 | 7.01 | 65 |
| Laptop hard Drives | kg | 3 | 2 | 2 | 65 |
| Toner | kg | 727 | 766 | 809 | 65 |
| Toner cartridge | kg | 3386 | 3564 | 3697 | 65 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Density of non-hazardous waste | tonnes/employee | 0.18 | 0.31 | 0.17 | 65 |
| Household waste | tonnes | 168 | 300 | 175 | 65 |
| Ink cartridges | kg | 4.5 | 4.8 | 4.4 | 65 |
| Non-hazardous waste (total) | tonnes | 170 | 302 | 176.85 | 65 |
| Other discarded electronic information products | kg | 358 | 326 | 200 | 65 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Electricity consumption at headquarters | million kWh | 3.9677 | 4.4644 | 3.6033 | 48 |
| Head office natural gas consumption | cubic meter | 24473 | 23528 | 24030 | 66 |
| Head office oil consumption | liters | 66453 | 62423 | 49239 | 66 |
| Headquarters electricity usage | million kWh | 3.9677 | 4.4644 | 3.6033 | 66 |
| Natural gas use at headquarters | m³ | 24473 | 23528 | 24030 | 48 |
| Oil consumption at headquarters | litres | 66453 | 62423 | 49239 | 48 |
| Total energy consumption at headquarters | million kWh | 4.82 | 5.27 | 4.28 | 48 |
| Unit energy consumption at headquarters | million kWh/employee | 0.0051 | 0.0054 | 0.0042 | 48 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Head office water consumption | tonnes | 52890 | 40695 | 43978 | 66 |
| Headquarters common water volume | tonnes | 52890 | 40695 | 43978 | 49 |
| Headquarters per capita density of common water | tonnes/employee | 62.52 | 42.04 | 43.03 | 49 |
| Per capita water consumption at headquarters | tonnes/employee | 40.33 | 48 | ||
| Total water consumption at headquarters | tonnes | 43978 | 48 | ||
| Water usage density | tonnes/employee | 62.52 | 42.04 | 43.03 | 66 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Ribbon | kg | 2455 | 2585 | 2650 | 65 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Quantity of Han Chinese employees | person | 7396 | 7578 | 7588 | 66 |
| Quantity of employees | person | 8199 | 8553 | 8574 | 66 |
| Quantity of employees between 31-40 years old | person | 3739 | 3892 | 3943 | 66 |
| Quantity of employees between 41 and 50 years old | person | 1294 | 1298 | 1409 | 66 |
| Quantity of employees from other ethnic minorities | person | 803 | 975 | 986 | 66 |
| Quantity of employees in Liaoning Province | person | 6741 | 7147 | 7099 | 66 |
| Quantity of employees outside Liaoning Province | person | 1358 | 1406 | 1475 | 66 |
| Quantity of employees over 50 | person | 1135 | 1026 | 1051 | 66 |
| Quantity of employees under 30 years old | person | 1931 | 2337 | 2171 | 66 |
| Quantity of employees with bachelor’s degree | person | 6424 | 6827 | 6917 | 66 |
| Quantity of employees with graduate degrees and above | person | 1084 | 1146 | 1200 | 66 |
| Quantity of employees with high school education or below | person | 591 | 580 | 457 | 66 |
| Quantity of female employees | person | 4460 | 4749 | 4790 | 66 |
| Quantity of general employees | person | 6515 | 6836 | 6812 | 66 |
| Quantity of junior management employees | person | 565 | 595 | 605 | 66 |
| Quantity of male employees | person | 3639 | 3804 | 3784 | 66 |
| Quantity of senior management employees | person | 1019 | 1122 | 1157 | 66 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover | person | 303 | 245 | 205 | 66 |
| Female employee turnover rate | % | 1.96 | 1.43 | 2.15 | 67 |
| Male employee turnover rate | % | 1.78 | 1.44 | 2.68 | 67 |
| Turnover rate in Liaoning province | % | 2.15 | 1.6 | 1.5 | 67 |
| Turnover rate of employees aged 31-40 | % | 1.16 | 1.45 | 1.9 | 67 |
| Turnover rate of employees aged 41-50 | % | 0.53 | 0.36 | 1.93 | 67 |
| Turnover rate of employees over 50 | % | 0.57 | 0.09 | 1.36 | 67 |
| Turnover rate of employees under 30 years old | % | 1.48 | 0.96 | 3.94 | 67 |
| Turnover rate outside Liaoning province | % | 1.55 | 1.26 | 6.97 | 67 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of workdays lost due to work-related injuries | day | 567 | 366 | 54 | 67 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employees training coverage ratio | % | 100 | 100 | 100 | 67 |
| Quantity of female employees trained | person-times | 313759 | 333636 | 201867 | 67 |
| Quantity of general employees trained | person-times | 444156 | 375235 | 244830 | 67 |
| Quantity of junior managers trained | person-times | 40153 | 90186 | 51129 | 67 |
| Quantity of male employees trained | person-times | 209127 | 207190 | 129127 | 67 |
| Quantity of middle and senior management employees trained | person-times | 38577 | 75405 | 35035 | 67 |
| R&D employee ratio | % | 3 | 68 | ||
| Total training attendance | person-times | 522886 | 540826 | 330994 | 67 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Annual investment in training | million | 0.2707 | 4.8289 | 6.7552 | 67 |
| Annual training frequency per capita | times | 45 | 67 | ||
| Annual training hours per capita | hours | 48 | 67 | ||
| Average number of training hours for female employees | hours | 95 | 67 | 52 | 67 |
| Average number of training hours for general employees | hours | 98 | 53 | 46 | 68 |
| Average number of training hours for junior management employees | hours | 85 | 145 | 93 | 68 |
| Average number of training hours for male employees | hours | 82 | 52 | 43 | 67 |
| Average number of training hours for middle and senior management employees | hours | 45 | 64 | 33 | 68 |
| Total training hours | hours | 32330 | 27565 | 19913 | 67 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers in Central China | number | 1 | 1 | 68 | |
| Number of suppliers in East China | number | 17 | 13 | 37 | 68 |
| Number of suppliers in North China | number | 35 | 22 | 46 | 68 |
| Number of suppliers in Northeast China | number | 13 | 27 | 38 | 68 |
| Number of suppliers in South China | number | 8 | 6 | 20 | 68 |
| Number of suppliers in Southwest China | number | 2 | 2 | 4 | 68 |
| Total number of suppliers | number | 76 | 70 | 146 | 68 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Complaint handling rate | % | 100 | 100 | 100 | 68 |
| Number of complaints about business operations | number | 2462 | 3270 | 6150 | 68 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of software copyrights | number | 4 | 68 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of employees involved in anti-corruption education | people | 7977 | 17746 | 68 |
| Total hours of employee participation in anti-corruption education | hours | 104 | 381 | 68 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Total amount of public welfare expenditure | RMB | 5370000 | 42250 | 145000 | 68 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 19.331 | 20.713 | |
| NOₓ Emissions | kg | 262.547 | 18.618 | |
| SOₓ Emissions | kg | 0.977 | 0.918 | 0.724 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of CO₂e | 197.33 | 193.21 | 182.93 |
| Indirect Energy Emissions (Scope 2) | tonnes of CO₂e | 2385.08 | 2546.02 | 2054.94 |
| Total GHG Emissions | tonnes of CO2 equivalent | 2582.41 | 2739.23 | 2237.87 |
| Total GHG Emissions Intensity (By Employee) | tonnes of CO₂e/employee | 2.74 | 2.83 | 2.19 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | kg | 1867 | 1763 | 1645.6 |
| Total Hazardous Waste | tonnes | 6.57 | 6.92 | 7.16 |
| Total Hazardous Waste Intensity (By Employee) | kg/employee | 6.96 | 7.15 | 7.01 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tonnes | 168 | 300 | 175 |
| Non-Hazardous Waste (Electronic Waste) | tonnes | 0.362 | 0.326 | 0.2 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 0.18 | 0.31 | 0.17 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Employee) | million kWh/employee | 0.0051 | 0.0054 | 0.0042 |
| Heating Oil Consumption | liters | 66453 | 62423 | 49239 |
| Natural Gas Consumption | cubic meter | 24473 | 23528 | 24030 |
| Purchased Electricity | million kWh | 3.9677 | 4.4644 | 3.6033 |
| Total Energy Consumption | million kWh | 4.82 | 5.27 | 4.28 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Total Water Withdrawal | tonnes | 52890 | 40695 | 43978 |
| Water Consumption | tonnes | 52890 | 40695 | 43978 |
| Water Consumption in Office | tonnes | 52890 | 40695 | 43978 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Packaging Materials Consumed | kg | 2455 | 2585 | 2650 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | person | 6424 | 6827 | 6917 |
| Number of Employees Aged 30-50 | person | 5033 | 5190 | 5352 |
| Number of Employees Aged Above 50 | person | 1135 | 1026 | 1051 |
| Number of Employees Aged Below 30 | person | 1931 | 2337 | 2171 |
| Number of Female Employees | person | 4460 | 4749 | 4790 |
| Number of General Employees | person | 6515 | 6836 | 6812 |
| Number of Junior Management Employees | person | 565 | 595 | 605 |
| Number of Male Employees | person | 3639 | 3804 | 3784 |
| Number of Senior Management Employees | person | 1019 | 1122 | 1157 |
| Number of Total Employees | person | 8199 | 8553 | 8574 |
| Percentage of Employees Aged 30-50 | % | 61.37 | 60.68 | 62.45 |
| Percentage of Employees Aged Above 50 | % | 13.84 | 12 | 12.26 |
| Percentage of Employees Aged Below 30 | % | 23.55 | 27.33 | 25.33 |
| Percentage of Female Employees | % | 54.37 | 55.54 | 55.88 |
| Percentage of Male Employees | % | 44.38 | 44.49 | 44.16 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 1.69 | 1.81 | 3.83 |
| Turnover Rate of Employees Aged Above 50 | % | 0.57 | 0.09 | 1.36 |
| Turnover Rate of Employees Aged Below 30 | % | 1.48 | 0.96 | 3.94 |
| Turnover Rate of Female Employees | % | 1.96 | 1.43 | 2.15 |
| Turnover Rate of Male Employees | % | 1.78 | 1.44 | 2.68 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 567 | 366 | 54 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 95 | 67 | 52 |
| Average Training Hours (General Employees) | hours | 98 | 53 | 46 |
| Average Training Hours (Male) | hours | 82 | 52 | 43 |
| Average Training Hours per Employee | hours | 48 | ||
| Total Training Hours | hours | 32330 | 27565 | 19913 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Central China | number | 1 | 1 | |
| Number of Suppliers in East China | number | 17 | 13 | 37 |
| Number of Suppliers in North China | number | 35 | 22 | 46 |
| Number of Suppliers in Northeast China | number | 13 | 27 | 38 |
| Number of Suppliers in South China | number | 8 | 6 | 20 |
| Number of Suppliers in Southwest China | number | 2 | 2 | 4 |
| Number of Total Suppliers | number | 76 | 70 | 146 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Complaint Growth Rate | % | 32.8 | 88.1 | |
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Total Number of Customer Complaints | number | 2462 | 3270 | 6150 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | number | 4 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | people | 7977 | 17746 |
| Total Hours of Anti-corruption Training | hours | 104 | 381 |