2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1 emissions) | tCO₂e | 2056 | 51 |
| Greenhouse gas emissions intensity | tCO₂e/m² | 0.04 | 51 |
| Greenhouse gas emissions per square metre | tonnes of carbon dioxide equivalent | 0.04 | 5 |
| Indirect greenhouse gas emissions (Scope 2 emissions) | tCO₂e | 22576 | 51 |
| Total greenhouse gas emissions | tCO₂e | 24632 | 51 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Comprehensive energy consumption | tce | 10026.57 | 51 |
| Comprehensive energy intensity | tce/m² | 0.0177 | 51 |
| Diesel consumption | Litre | 145046 | 51 |
| Electricity consumption | kWh | 74773.52 | 51 |
| Gasoline consumption | Litre | 203336 | 51 |
| Natural gas consumption | m³ | 326352 | 51 |
| Tons of standard coal per square metre of comprehensive energy intensity | tons of standard coal/m² | 0.0177 | 5 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Water consumption | m³ | 391337.54 | 51 |
| Water consumption intensity | m³/m² | 0.69 | 51 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of LEED Certifications | 18 | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Ratio of male to female employees | 45:55 | 5 | |
| Registered card members | 32000000 | 5 | |
| Total employees | 16789 | 5 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Operating income | CNY billion | 675 | 5 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Investment in operation safety | CNY million | 27.93 | 5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee training coverage | 100% | 5 | |
| Percentage of employees trained | % | 100 | 38 |
| Percentage of employees trained by category - General employee | % | 100 | 38 |
| Percentage of employees trained by category - Middle management employee | % | 100 | 38 |
| Percentage of employees trained by category - Senior management employee | % | 100 | 38 |
| Percentage of employees trained by gender - Female | % | 100 | 38 |
| Percentage of employees trained by gender - Male | % | 100 | 38 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average training hours completed per employee | hour | 32.8 | 38 |
| Average training hours completed per employee by category - General employee | hour | 34.7 | 38 |
| Average training hours completed per employee by category - Middle management employee | hour | 22.6 | 38 |
| Average training hours completed per employee by category - Senior management employee | hour | 15.1 | 38 |
| Average training hours completed per employee by gender - Female | hour | 40.4 | 38 |
| Average training hours completed per employee by gender - Male | hour | 30.3 | 38 |
| Average training hours completed per employee by region - Chinese Hong Kong SAR, Macau SAR and Taiwan region | hour | 18.1 | 38 |
| Average training hours completed per employee by region - Chinese Mainland | hour | 34.2 | 38 |
| Average training hours completed per employee by region - Overseas | hour | 18.8 | 38 |
| Total employee training hours | hours | 547000 | 5 |
| Total training hours | 10000 hours | 547 | 38 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Various taxes and fees paid | CNY billion | 64 | 5 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Shopping bags meeting environmental protection requirements | million | 25.78 | 5 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| SKUs of goods sold | 350000 | 5 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of well-known brands in duty-free shops | 1455 | 5 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Investment in rural vitalisation and assistance projects | CNY million | 13.37 | 5 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 2056 |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 22576 |
| Total GHG Emissions | tCO₂e | 24632 |
| Total GHG Emissions Intensity (By Area) | tCO₂e/m² | 0.04 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Area) | tce/m² | 0.0177 |
| Diesel Fuel Consumption | Litre | 145046 |
| Gasoline Consumption | Litre | 203336 |
| Natural Gas Consumption | m³ | 326352 |
| Purchased Electricity | kWh | 74773.52 |
| Total Energy Consumption | tce | 10026.57 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Water Consumption | m³ | 391337.54 |
| Water Consumption Intensity (By Revenue) | m³/m² | 0.69 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | 2462 | |
| Number of Employees Aged Above 50 | 457 | |
| Number of Employees Aged Below 30 | 359 | |
| Number of Employees in Central China | 1978 | |
| Number of Employees in East China | 3633 | |
| Number of Employees in Hong Kong | 108 | |
| Number of Employees in North China | 10683 | |
| Number of Employees in Northeast China | 251 | |
| Number of Employees in Overseas | 55 | |
| Number of Employees in South China | 8045 | |
| Number of Employees in Southwest China | 484 | |
| Number of Female Employees | 9285 | |
| Number of General Employees | 1649 | |
| Number of Male Employees | 7504 | |
| Number of Middle Management Employees | 431 | |
| Number of New Employees | 2949 | |
| Number of Senior Management Employees | 217 | |
| Number of Total Employees | 16789 | |
| Percentage of Female Employees | % | 55.3 |
| Percentage of Male Employees | % | 44.7 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 19.26 |
| Turnover Rate of Employees Aged Above 50 | % | 58.62 |
| Turnover Rate of Employees Aged Below 30 | % | 30.57 |
| Turnover Rate of Employees in Hong Kong | % | 31.01 |
| Turnover Rate of Employees in Mainland China | % | 15.65 |
| Turnover Rate of Employees in Overseas | % | 22.31 |
| Turnover Rate of Female Employees | % | 17.05 |
| Turnover Rate of General Employees | % | 16.77 |
| Turnover Rate of Male Employees | % | 16.09 |
| Turnover Rate of Middle Management Employees | % | 4.82 |
| Turnover Rate of Senior Management Employees | % | 9.09 |
| Turnover Rate of Total Employees | % | 16.63 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Investment in Work Safety | CNY million | 27.93 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | hour | 40.4 |
| Average Training Hours (General Employees) | hour | 34.7 |
| Average Training Hours (Hong Kong Employees) | hour | 18.1 |
| Average Training Hours (Mainland China Employees) | hour | 34.2 |
| Average Training Hours (Male) | hour | 30.3 |
| Average Training Hours (Middle Management) | hour | 22.6 |
| Average Training Hours (Senior Management) | hour | 15.1 |
| Average Training Hours per Employee | hour | 32.8 |
| Total Training Hours | hours | 547000 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Social Investment | CNY million | 13.37 |