2023 Environmental, Social and Governance Report

Company: GALAXY ENT (27)
Year: 2023
Published: 2024-04-10
Status: Processed
View Report

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 2023 Report Pages
Nitrogen oxides (NOx) emissions - Construction Materials Division Tons 214 156 68
Nitrogen oxides (NOx) emissions - Gaming and Entertainment Division Tons 0.23 3.17 68
Nitrogen oxides (NOx) emissions - Group Total Tons 214.23 159.17 68
Particulate matter (PM) emissions - Construction Materials Division Tons 28 30 68
Particulate matter (PM) emissions - Gaming and Entertainment Division Tons 0.01 0.21 68
Particulate matter (PM) emissions - Group Total Tons 26.01 30.21 68
Sulphur oxides (SOx) emissions - Construction Materials Division Tons 13 7.51 68
Sulphur oxides (SOx) emissions - Gaming and Entertainment Division Tons 0.00 0.01 68
Sulphur oxides (SOx) emissions - Group Total Tons 13 7.52 68

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Greenhouse Gas Emissions (Scope 1, Construction Materials Division) tons of CO2e 69682 72849 34
Greenhouse Gas Emissions (Scope 1, Gaming and Entertainment Division) tons of CO2e 13512 16067 34
Greenhouse Gas Emissions (Scope 1, The Group) tons of CO2e 381948 571969 34
Greenhouse Gas Emissions (Scope 2, Construction Materials Division) tons of CO2e 368438 555902 34
Greenhouse Gas Emissions (Scope 2, Gaming and Entertainment Division) tons of CO2e 175530 218774 34
Greenhouse Gas Emissions (Scope 2, The Group) tons of CO2e 245212 291623 34
Greenhouse gas emissions (Scope 1) - Construction Materials Division Tons of CO2e 368436.27 555902 68
Greenhouse gas emissions (Scope 1) - Gaming and Entertainment Division Tons of CO2e 13511.98 16065.54 68
Greenhouse gas emissions (Scope 1) - Group Total Tons of CO2e 381948.25 571968.54 68
Greenhouse gas emissions (Scope 2) - Construction Materials Division Tons of CO2e 69682 72849 68
Greenhouse gas emissions (Scope 2) - Gaming and Entertainment Division Tons of CO2e 175530.13 218774.01 68
Greenhouse gas emissions (Scope 2) - Group Total Tons of CO2e 245212.13 291623.01 68
Total Greenhouse Gas Emissions (The Group) tons of CO2e 627160 863592 34
Total Greenhouse Gas Emissions Intensity (Construction Materials Division) tons of CO2e/ton of product 0.08 0.1 34
Total Greenhouse Gas Emissions Intensity (Gaming and Entertainment Division) tons of CO2e/m2 0.14 0.16 34
Total greenhouse gas emissions - Construction Materials Division Tons of CO2e 438118.27 628751 68
Total greenhouse gas emissions - Gaming and Entertainment Division Tons of CO2e 189042.11 234840.55 68
Total greenhouse gas emissions - Group Total Tons of CO2e 627160.38 863591.55 68
Total greenhouse gas emissions intensity - Construction Materials Division Tons of CO2e/ton of product 0.08 0.1 68
Total greenhouse gas emissions intensity - Gaming and Entertainment Division Tons of CO2e/m² 0.14 0.16 68

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Total Hazardous Waste Consumption - Construction Materials Division tons 29 23 33
Total Hazardous Waste Consumption - Gaming and Entertainment Division tons 9 11 33
Total Hazardous Waste Consumption - The Group tons 38 34 33
Total hazardous waste produced - Construction Materials Division Tons 29 23 68
Total hazardous waste produced - Gaming and Entertainment Division Tons 9 11.18 68
Total hazardous waste produced - Group Total Tons 38 34.18 68

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Non-hazardous Waste Recycling Rate - The Group 56% 33
Total Non-hazardous Waste Consumption - Construction Materials Division tons 11797 48641 33
Total Non-hazardous Waste Consumption - Gaming and Entertainment Division tons 9407 18973 33
Total Non-hazardous Waste Consumption - The Group tons 21204 67614 33
Total Waste Recycling Rate - The Group 56% 33
Total non-hazardous waste produced - Construction Materials Division Tons 11797 48461 68
Total non-hazardous waste produced - Gaming and Entertainment Division Tons 9407 18972.89 68
Total non-hazardous waste produced - Group Total Tons 21204 67163.89 68
Total non-hazardous waste recycled - Construction Materials Division Tons 36269.25 68
Total non-hazardous waste recycled - Gaming and Entertainment Division Tons 1285.67 68
Total non-hazardous waste recycled - Group Total Tons 37554.92 68
Waste Diversion Rate Improvement - Galaxy Macau and Broadway Macau (compared to 2017 baseline) 6.8% 33
Waste Diversion Rate Improvement - StarWorld Macau (compared to 2018 baseline) 35.5% 33
Waste diversion rate, Galaxy Macau & Broadway Macau % 6.8 26
Waste diversion rate, StarWorld Macau % 35.5 26

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Hazardous Waste Recycling Rate - The Group 76% 33

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Blast Furnace Gas (BFG) - Construction Materials Division GJ 278180.74 389174.29 69
Blast Furnace Gas (BFG) - Group Total GJ 278180.74 389174.29 69
Coal - Construction Materials Division GJ 1410780.99 1598147.99 69
Coal - Group Total GJ 1410780.99 1598147.99 69
Compressed Award Gas (CNG) - Gaming and Entertainment Division GJ 1841.48 69
Compressed Award Gas (CNG) - Group Total GJ 1841.48 69
Diesel - Construction Materials Division GJ 104164 98726.84 69
Diesel - Gaming and Entertainment Division GJ 101134.81 106178.38 69
Diesel - Group Total GJ 205298.81 200905.22 69
Electricity consumption increase compared to 2016 baseline at Galaxy Macau % 3.2 28
Energy intensity (construction materials division) GJ/ton 0.43 28
Energy intensity (gaming and entertainment division) GJ/m2 0.99 28
Increase in total energy consumption from previous year % 12.8 28
Liquefied Petroleum Gas (LPG) - Construction Materials Division GJ 361.24 69
Liquefied Petroleum Gas (LPG) - Gaming and Entertainment Division GJ 42142.17 58476.39 69
Liquefied Petroleum Gas (LPG) - Group Total GJ 42142.17 58837.63 69
Natural gas - Construction Materials Division GJ 226345 142554.81 69
Natural gas - Gaming and Entertainment Division GJ 199.18 69
Natural gas - Group Total GJ 226345 142753.99 69
Petrol - Construction Materials Division GJ 1063 2360.98 69
Petrol - Gaming and Entertainment Division GJ 6397.91 14034.72 69
Petrol - Group Total GJ 7460.91 16395.7 69
Purchased electricity - Construction Materials Division GJ 409767.02 356238.72 69
Purchased electricity - Gaming and Entertainment Division GJ 1019207.21 1293245.38 69
Purchased electricity - Group Total GJ 1428974.21 1649484.1 69
Renewable energy - Construction Materials Division GJ 27.22 27.22 69
Renewable energy - Gaming and Entertainment Division GJ 27.22 27.22 69
Renewable energy - Group Total GJ 27.22 27.22 69
Total Energy Consumption Intensity, Construction Materials Division GJ/Ton of Product 0.43 0.43 29
Total Energy Consumption Intensity, Gaming and Entertainment Division GJ/m² 0.89 0.99 29
Total Energy Consumption, Construction Materials Division GJ 2430309 2587565 29
Total Energy Consumption, Gaming and Entertainment Division GJ 1168891 1474003 29
Total Energy Consumption, The Group GJ 3599200 4061568 29
Total direct energy consumption - Construction Materials Division GJ 2020541.74 2231365.15 69
Total direct energy consumption - Gaming and Entertainment Division GJ 149684.11 180757.37 69
Total direct energy consumption - Group Total GJ 2170225.85 2412083.52 69
Total energy consumption (Group) GJ 4061568 28
Total energy consumption - Construction Materials Division GJ 2430308.74 2587564.87 69
Total energy consumption - Gaming and Entertainment Division GJ 1168891.32 1474002.75 69
Total energy consumption - Group Total GJ 3599200.06 4061567.62 69
Total energy consumption intensity - Construction Materials Division GJ/ton of product 0.43 69
Total energy consumption intensity - Gaming and Entertainment Division GJ/m² 0.89 0.99 69
Total indirect energy consumption - Construction Materials Division GJ 409767.02 356238.72 69
Total indirect energy consumption - Gaming and Entertainment Division GJ 1019207.21 1293245.38 69
Total indirect energy consumption - Group Total GJ 1428974.21 1649484.1 69

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Total Water Consumption (Construction Materials Division) m³ 561572 409740 31
Total Water Consumption (Gaming and Entertainment Division) m³ 2341662 3282212 31
Total Water Consumption (The Group) m³ 2903234 3691952 31
Total Water Consumption Intensity (Construction Materials Division) m³/ton of product 0.1 0.07 31
Total Water Consumption Intensity (Gaming and Entertainment Division) m³/m² 1.79 2.18 31
Water consumption - Construction Materials Division m³ 651572 409740 69
Water consumption - Gaming and Entertainment Division m³ 2341662 3822111.8 69
Water consumption - Group Total m³ 2903234 3691951.8 69
Water consumption intensity - Construction Materials Division m³/ton of product 0.1 0.07 69
Water consumption intensity - Gaming and Entertainment Division m³/m² 1.79 2.18 69
Water consumption reduction, Broadway Macau % 45 26
Water consumption reduction, Galaxy Macau % 6.8 26

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Electricity consumption reduction target, all properties % compared to 2016 baseline 3 25
Electricity consumption reduction, Broadway Macau % 36.9 25
Electricity consumption reduction, Galaxy Macau % -3.2 25
Electricity consumption reduction, StarWorld Macau % 22.3 25
Electricity reduction compared to 2016 baseline at Broadway Macau % 36.9 28
Electricity reduction compared to 2016 baseline at StarWorld Macau % 22.3 28

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 Report Pages
EarthCheck certifications among all integrated resort operators in Macau most 11
Green Factory Award for KWCM’s GGBS plants in Nanjing and Ezhou received 11
LEED Gold Certifications for Galaxy Macau Promenade and GICC received 11

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2023 Report Pages
PATA Gold Awards for breadth of climate change initiatives 2023 11

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 Report Pages
30–50 by age group - Construction Materials Division % 9.9% 9.7% 71
30–50 by age group - Gaming and Entertainment Division % 8.2% 8.3% 71
30–50 by age group - Group Total % 8.3% 8.3% 71
Abled by ability - Construction Materials Division % 13.8% 71
Abled by ability - Gaming and Entertainment Division % 10.0% 71
Abled by ability - Group Total % 10.1% 71
Disabled by ability - Construction Materials Division % 0.0% 71
Disabled by ability - Gaming and Entertainment Division % 8.1% 71
Disabled by ability - Group Total % 8.1% 71
Over 50 by age group - Construction Materials Division % 5.0% 17.8% 71
Over 50 by age group - Gaming and Entertainment Division % 4.1% 10.1% 71
Over 50 by age group - Group Total % 4.1% 10.5% 71
Total Workforce - Construction Materials Division Headcount 892 884 70
Total Workforce - Gaming and Entertainment Division Headcount 16061 19495 70
Total Workforce - Group Total Headcount 16953 20379 70
Total Workforce by Ability - Abled Headcount 20342 70
Total Workforce by Ability - Disabled Headcount 37 70
Total Workforce by Age Group - 30–50 Headcount 10075 12463 70
Total Workforce by Age Group - Over 50 Headcount 5371 5440 70
Total Workforce by Age Group - Under 30 Headcount 1507 2476 70
Total Workforce by Employee Category - General Staff Headcount 12404 70
Total Workforce by Employee Category - Junior Management Level Headcount 5278 70
Total Workforce by Employee Category - Middle Management Level Headcount 2448 70
Total Workforce by Employee Category - Top Management Level Headcount 249 70
Total Workforce by Employee Type - Contractual (Full time/Part time) Headcount 845 1033 70
Total Workforce by Employee Type - Regular (Full time) Headcount 15911 18936 70
Total Workforce by Employee Type - Regular (Part time) Headcount 197 410 70
Total Workforce by Gender - Female Headcount 8373 10210 70
Total Workforce by Gender - Male Headcount 8250 10169 70
Total Workforce by Gender - Ratio (Female/Male) Headcount 1.1 1 70
Total Workforce by Geographical Region - Hong Kong Headcount 400 399 70
Total Workforce by Geographical Region - Macau Headcount 16064 19513 70
Total Workforce by Geographical Region - Mainland China Headcount 488 466 70
Total Workforce by Geographical Region - Overseas Office Headcount 1 1 70
Under 30 by age group - Construction Materials Division % 13.5% 26.9% 71
Under 30 by age group - Gaming and Entertainment Division % 19.2% 18.1% 71
Under 30 by age group - Group Total % 18.9% 18.4% 71

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 2023 Report Pages
Employee Turnover Rate - Group Total % 7.9% 10.1% 70
Employee Turnover Rate by Gender - Female % 6.5% 9.5% 70
Employee Turnover Rate by Gender - Male % 9.4% 10.8% 70
Employee Turnover Rate by Geographical Region - Hong Kong % 13.2% 25.6% 70
Employee Turnover Rate by Geographical Region - Macau % 7.8% 10.0% 70
Employee Turnover Rate by Geographical Region - Mainland China % 6.2% 6.5% 70
Employee Turnover Rate by Geographical Region - Overseas Office % 0.0% 0.0% 70

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2023 Report Pages
Number of work-related injuries - Construction Materials Division Number 5 71
Number of work-related injuries - Gaming and Entertainment Division Number 425 71
Number of work-related injuries - Group Total Number 430 71

Lost days due to work injury.

Indicator Unit 2022 2023 Report Pages
Lost Days Rate* due to Work Injuries - Construction Materials Division % 0.29% 0.12% 52
Lost Days Rate* due to Work Injuries - Gaming and Entertainment Division % 0.10% 0.18% 52
Lost Days Rate* due to Work Injuries - Total % 0.11% 0.18% 52
Lost days rate due to work injuries - Construction Materials Division % 0.29 0.12 71
Lost days rate due to work injuries - Gaming and Entertainment Division % 0.1 0.18 71
Lost days rate due to work injuries - Group Total % 0.11 0.18 71

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Workplace health and safety workshops conducted 4 11

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 2023 Report Pages
Employees trained - Construction Materials Division % 58.0% 71
Employees trained - Gaming and Entertainment Division % 97.9% 71
Employees trained - Group Total % 96.2% 71
Employees trained, contractual (full time/part time) - Construction Materials Division % 72.7% 71
Employees trained, contractual (full time/part time) - Gaming and Entertainment Division % 98.1% 98.5% 71
Employees trained, contractual (full time/part time) - Group Total % 54.9% 91.2% 71
Employees trained, female - Construction Materials Division % 92.6% 48.7% 71
Employees trained, female - Gaming and Entertainment Division % 97.6% 98.2% 71
Employees trained, female - Group Total % 97.5% 96.5% 71
Employees trained, general staff - Construction Materials Division % 97.2% 52.2% 71
Employees trained, general staff - Gaming and Entertainment Division % 96.5% 97.6% 71
Employees trained, general staff - Group Total % 96.6% 94.9% 71
Employees trained, junior management level - Construction Materials Division % 100.0% 100.0% 71
Employees trained, junior management level - Gaming and Entertainment Division % 98.0% 97.8% 71
Employees trained, junior management level - Group Total % 98.0% 97.8% 71
Employees trained, male - Construction Materials Division % 93.9% 64.2% 71
Employees trained, male - Gaming and Entertainment Division % 97.2% 97.6% 71
Employees trained, male - Group Total % 96.9% 95.9% 71
Employees trained, middle management level - Construction Materials Division % 71.1% 96.4% 71
Employees trained, middle management level - Gaming and Entertainment Division % 99.5% 100.0% 71
Employees trained, middle management level - Group Total % 98.5% 99.8% 71
Employees trained, regular (full time) - Construction Materials Division % 51.0% 71
Employees trained, regular (full time) - Gaming and Entertainment Division % 97.4% 97.9% 71
Employees trained, regular (full time) - Group Total % 94.2% 96.5% 71
Employees trained, regular (part time) - Construction Materials Division % 0.0% 71
Employees trained, regular (part time) - Gaming and Entertainment Division % 95.3% 96.1% 71
Employees trained, regular (part time) - Group Total % 93.4% 96.4% 71
Employees trained, top management level - Construction Materials Division % 54.3% 54.1% 71
Employees trained, top management level - Gaming and Entertainment Division % 97.4% 96.7% 71
Employees trained, top management level - Group Total % 90.5% 90.4% 71

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 2023 Report Pages
Average training hours completed per employee - Construction Materials Division Hours 14 11 71
Average training hours completed per employee - Gaming and Entertainment Division Hours 64 61 71
Average training hours completed per employee - Group Total Hours 61 59 71
Average training hours completed per employee, contractual (full time/part time) - Construction Materials Division Hours 17 71
Average training hours completed per employee, contractual (full time/part time) - Gaming and Entertainment Division Hours 82 71
Average training hours completed per employee, contractual (full time/part time) - Group Total Hours 64 71
Average training hours completed per employee, female - Construction Materials Division Hours 10 6 71
Average training hours completed per employee, female - Gaming and Entertainment Division Hours 68 63 71
Average training hours completed per employee, female - Group Total Hours 67 61 71
Average training hours completed per employee, general staff - Construction Materials Division Hours 9 11 71
Average training hours completed per employee, general staff - Gaming and Entertainment Division Hours 70 65 71
Average training hours completed per employee, general staff - Group Total Hours 65 65 71
Average training hours completed per employee, junior management level - Construction Materials Division Hours 18 23 71
Average training hours completed per employee, junior management level - Gaming and Entertainment Division Hours 64 64 71
Average training hours completed per employee, junior management level - Group Total Hours 64 64 71
Average training hours completed per employee, male - Construction Materials Division Hours 15 15 71
Average training hours completed per employee, male - Gaming and Entertainment Division Hours 59 59 71
Average training hours completed per employee, male - Group Total Hours 54 57 71
Average training hours completed per employee, middle management level - Construction Materials Division Hours 7 11 71
Average training hours completed per employee, middle management level - Gaming and Entertainment Division Hours 43 41 71
Average training hours completed per employee, middle management level - Group Total Hours 42 40 71
Average training hours completed per employee, regular (full time) - Construction Materials Division Hours 8 71
Average training hours completed per employee, regular (full time) - Gaming and Entertainment Division Hours 60 71
Average training hours completed per employee, regular (full time) - Group Total Hours 59 71
Average training hours completed per employee, regular (part time) - Gaming and Entertainment Division Hours 51 71
Average training hours completed per employee, regular (part time) - Group Total Hours 51 71
Average training hours completed per employee, top management level - Construction Materials Division Hours 2 2 71
Average training hours completed per employee, top management level - Gaming and Entertainment Division Hours 29 21 71
Average training hours completed per employee, top management level - Group Total Hours 25 18 71
Team members enrolled for cybersecurity, data loss prevention and information classification, and phishing attack identification and prevention online training percent over 30 11

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2023 Report Pages
Responsible Gaming Promotion Program hosted consecutively years 15 11

The types of emissions and respective emissions data.

Standard Indicator Unit 2022 2023
Airborne Particulate Matter (PM) Emissions Tons 26.01 30.21
NOₓ Emissions Tons 214.23 159.17
SOₓ Emissions Tons 13 7.52

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Direct GHG Emissions (Scope 1) tons of CO2e 381948 571969
Indirect Energy Emissions (Scope 2) tons of CO2e 245212 291623
Total GHG Emissions tons of CO2e 627160 863592
Total GHG Emissions Intensity (By Area) tons of CO2e/m² 0.14 0.16
Total GHG Emissions Intensity (By Product Volume) tons of CO2e/ton of product 0.08 0.1

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Total Hazardous Waste tons 38 34.18

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Diversion Rate of Non-Hazardous Waste % 35.5
Non-Hazardous Waste Recycled Tons 37554.92
Recycling Rate of Non-Hazardous Waste % 56

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
CNG Consumption GJ 1841.48
Diesel Fuel Consumption GJ 205298.81 200905.22
Energy Consumption Intensity (By Area) GJ/m2 0.89 0.99
Energy Consumption Intensity (By Unit Product) GJ/ton 0.43 0.43
Fossil Fuel Consumption GJ 1717101.73 2102517.31
Gasoline Consumption GJ 7460.91 16395.7
LPG Consumption GJ 42142.17 58837.63
Natural Gas Consumption GJ 226345 142753.99
Percentage of Renewable Energy Consumption ratio 0.000756 0.00000671
Purchased Electricity GJ 1428974.21 1649484.1
Renewable Energy Consumption GJ 27.22 27.22
Total Direct Energy Consumption GJ 2170225.85 2412083.52
Total Energy Consumption GJ 3599200.06 4061567.62
Total Indirect Energy Consumption GJ 1428974.21 1649484.1

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Water Consumption m³ 2903234 3691952

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Target Electricity Usage Reduction Percentage Compared to Last Year % 3

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022 2023
Number of Contractors Headcount 845 1033
Number of Employees Aged 30-50 Headcount 10075 12463
Number of Employees Aged Above 50 Headcount 5371 5440
Number of Employees Aged Below 30 Headcount 1507 2476
Number of Employees in Hong Kong Headcount 400 399
Number of Employees in Macau Headcount 16064 19513
Number of Employees in Mainland China Headcount 488 466
Number of Employees in Overseas Headcount 1 1
Number of Female Employees Headcount 8373 10210
Number of Full-time Employees Headcount 15911 18936
Number of General Employees Headcount 12404
Number of Junior Management Employees Headcount 5278
Number of Male Employees Headcount 8250 10169
Number of Middle Management Employees Headcount 2448
Number of Part-time Employees Headcount 197 410
Number of Senior Management Employees Headcount 249
Number of Total Employees Headcount 16953 20379
Percentage of Contractors % 5 5.1
Percentage of Employees Aged 30-50 % 59.5 61.1
Percentage of Employees Aged Above 50 % 31.7 26.7
Percentage of Employees Aged Below 30 % 8.9 12.2
Percentage of Employees in Hong Kong % 2.4 2
Percentage of Employees in Macau % 94.8 95.7
Percentage of Employees in Mainland China % 2.9 2.3
Percentage of Female Employees % 49.4 50.1
Percentage of Full-time Employees % 93.8 92.9
Percentage of General Employees % 60.9
Percentage of Junior Management Employees % 25.9
Percentage of Male Employees % 48.7 49.9
Percentage of Middle Management Employees % 12
Percentage of Part-time Employees % 1.2 2
Percentage of Senior Management Employees % 1.2

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022 2023
Turnover Rate of Employees in Hong Kong % 13.2 25.6
Turnover Rate of Employees in Macau % 7.8 10
Turnover Rate of Employees in Mainland China % 6.2 6.5
Turnover Rate of Female Employees % 6.5 9.5
Turnover Rate of Male Employees % 9.4 10.8
Turnover Rate of Total Employees % 7.9 10.1

Lost days due to work injury.

Standard Indicator Unit 2022 2023
Lost Days Due to Work-related Injuries % 0.11 0.18

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2023
Number of Safety knowledge lectures 4

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023
Percentage of Employees Trained % 54.9 96.2
Percentage of Trained Contract Employees % 54.9 91.2
Percentage of Trained Female Employees % 97.5 96.5
Percentage of Trained General Employees % 96.6 94.9
Percentage of Trained Male Employees % 96.9 95.9
Percentage of Trained Middle Management % 98.5 99.8
Percentage of Trained Senior Management % 90.5 90.4

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022 2023
Average Training Hours (Contract Employees) Hours 64
Average Training Hours (Female) Hours 67 61
Average Training Hours (General Staff) Hours 65 65
Average Training Hours (Male) Hours 54 57
Average Training Hours (Middle Management) Hours 42 40
Average Training Hours (Senior Management) Hours 25 18
Average Training Hours per Employee Hours 61 59
Training Hours of Cybersecurity percent over 30