2023 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emission intensity | Tons of carbon dioxide equivalent/square meter | 0.05 | 0.05 | 60 |
| Total greenhouse gas emissions | Tons of carbon dioxide equivalent | 7237 | 7140 | 60 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption | Tons of standard coal | 1559 | 1539 | 60 |
| Comprehensive energy consumption intensity | Tons of standard coal/square meter | 0.01 | 0.01 | 60 |
| Purchased electricity | Kilowatt hours | 12681767 | 12520580 | 60 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Water use | Tons | 79421 | 92265 | 60 |
| Water use intensity | Tons/square meter | 0.51 | 0.64 | 60 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Packaging materials use intensity | Tons/GMV of RMB10000 | 0.02 | 0.02 | 60 |
| Total packaging materials use | Tons | 5300 | 3275 | 60 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of employees – by age: Gen Z+ | Person | 10277 | 8142 | 60 |
| Number of employees – by age: Non-Gen Z+ | Person | 815 | 659 | 60 |
| Number of employees – by function: Content Audit | Person | 3874 | 2868 | 60 |
| Number of employees – by function: Management, Sales, Finance and Administration | Person | 569 | 529 | 60 |
| Number of employees – by function: Operations | Person | 2035 | 1653 | 60 |
| Number of employees – by function: Product & Technology | Person | 4614 | 3751 | 60 |
| Number of employees – by gender: Female | Person | 4562 | 3806 | 60 |
| Number of employees – by gender: Male | Person | 6530 | 4995 | 60 |
| Number of employees – by region: Beijing | Person | 642 | 433 | 60 |
| Number of employees – by region: Hong Kong SAR, Macao SAR, Taiwan Region and Overseas | Person | 92 | 126 | 60 |
| Number of employees – by region: Other Cities in Chinese Mainland | Person | 3828 | 2644 | 60 |
| Number of employees – by region: Shanghai | Person | 6530 | 5598 | 60 |
| Number of employees – by type: Full-time | Person | 11092 | 8801 | 60 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate – Chinese Mainland | % | 31 | 22 | 61 |
| Employee turnover rate – Hong Kong SAR, Macao SAR, Taiwan Region and Overseas | % | 28 | 39 | 61 |
| Employee turnover rate – Overall turnover rate | % | 31 | 22 | 60 |
| Employee turnover rate – by age: Gen Z+ | % | 32 | 23 | 60 |
| Employee turnover rate – by age: Non-Gen Z+ | % | 16 | 21 | 60 |
| Employee turnover rate – by gender: Female | % | 29 | 22 | 60 |
| Employee turnover rate – by gender: Male | % | 32 | 22 | 60 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of work-related fatalities in the past three years | Person | 1 | 61 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of workdays lost due to work-related injuries | Days | 80 | 98 | 61 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Percentage of trained employees among genders – Female | % | 94 | 93 | 61 |
| Percentage of trained employees among genders – Male | % | 94 | 92 | 61 |
| Percentage of trained employees among position levels – General Staff | % | 98 | 93 | 61 |
| Percentage of trained employees among position levels – Middle Management | % | 82 | 72 | 61 |
| Percentage of trained employees among position levels – Senior Management | % | 100 | 100 | 61 |
| Percentage of trained employees by gender – Female | % | 41 | 43 | 61 |
| Percentage of trained employees by gender – Male | % | 59 | 57 | 61 |
| Percentage of trained employees by position level – General Staff | % | 88 | 97 | 61 |
| Percentage of trained employees by position level – Middle Management | % | 11 | 2 | 61 |
| Percentage of trained employees by position level – Senior Management | % | 1 | 1 | 61 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average training hours per employee among genders – Female | Hours | 51 | 31 | 61 |
| Average training hours per employee among genders – Male | Hours | 39 | 34 | 61 |
| Average training hours per employee among position levels – General Staff | Hours | 43 | 32 | 61 |
| Average training hours per employee among position levels – Middle Management | Hours | 14 | 37 | 61 |
| Average training hours per employee among position levels – Senior Management | Hours | 34 | 43 | 61 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of suppliers by region – Chinese Mainland | Number | 12094 | 10835 | 61 |
| Number of suppliers by region – Hong Kong SAR, Macao SAR, Taiwan Region and Overseas | Number | 1046 | 724 | 61 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of product/service complaints | Thousand | 43 | 27 | 61 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Newly registered copyrights | Item | 905 | 921 | 61 |
| Newly registered patents | Item | 252 | 296 | 61 |
| Newly registered trademarks | Item | 2726 | 539 | 61 |
| Registered copyright applications | Item | 1847 | 2768 | 61 |
| Registered patent applications | Item | 985 | 1281 | 61 |
| Registered trademark applications | Item | 8154 | 8693 | 61 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Privacy & data security protection coverage | % | 100 | 100 | 61 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Frequency of information security auditing | Times/Year | 12 | 46 | 61 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Anti-corruption related training – Board training coverage | % | 100 | 100 | 61 |
| Anti-corruption related training – Staff training coverage | % | 100 | 100 | 61 |
| Data security training coverage of cybersecurity related employees | % | 100 | 100 | 61 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Public welfare primary school project – Cumulative Number of Public Welfare Schools | Number | 5 | 6 | 61 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Public welfare primary school project – Cumulative Issuance of Bilibili Happiness Scholarship funds | 10000 RMB | 70 | 119 | 61 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total GHG Emissions | tCO2e | 7237 | 7140 |
| Total GHG Emissions Intensity (By Area) | tCO2e/m2 | 0.05 | 0.05 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | Tons of standard coal/square meter | 0.01 | 0.01 |
| Purchased Electricity | Kilowatt hours | 12681767 | 12520580 |
| Total Energy Consumption | Tons of standard coal | 1559 | 1539 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | tonne | 79421 | 92265 |
| Water Consumption Intensity (By Revenue) | tonne/square meter | 0.51 | 0.64 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Packaging Material Intensity (By Revenue) | Tons/GMV of RMB10000 | 0.02 | 0.02 |
| Packaging Materials Consumed | Tons | 5300 | 3275 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees in Hong Kong | Person | 92 | 126 |
| Number of Employees in Hong Kong and Mainland China | Person | 11000 | 10701 |
| Number of Employees in Mainland China | Person | 10908 | 10575 |
| Number of Female Employees | Person | 4562 | 3806 |
| Number of Full-time Employees | Person | 11092 | 8801 |
| Number of Male Employees | Person | 6530 | 4995 |
| Number of Total Employees | Person | 11092 | 8801 |
| Percentage of Female Employees | % | 41.12 | 43.23 |
| Percentage of Full-time Employees | % | 100 | 100 |
| Percentage of Male Employees | % | 58.88 | 56.77 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees in Mainland China | % | 31 | 22 |
| Turnover Rate of Female Employees | % | 29 | 22 |
| Turnover Rate of Male Employees | % | 32 | 22 |
| Turnover Rate of Total Employees | % | 31 | 22 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Fatalities of the Last 3 Years | Person | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 80 | 98 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 41 | 43 |
| Percentage of Trained General Employees | % | 88 | 97 |
| Percentage of Trained Male Employees | % | 59 | 57 |
| Percentage of Trained Middle Management | % | 11 | 2 |
| Percentage of Trained Senior Management | % | 1 | 1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | Hours | 51 | 31 |
| Average Training Hours (General Staff) | Hours | 43 | 32 |
| Average Training Hours (Male) | Hours | 39 | 34 |
| Average Training Hours (Middle Management) | Hours | 14 | 37 |
| Average Training Hours (Senior Management) | Hours | 34 | 43 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Mainland China | Number | 12094 | 10835 |
| Number of Total Suppliers | Number | 13140 | 11559 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Complaint Growth Rate | percent | -37.21 | |
| Number of Products and Service Related Complaints | count | 43000 | 27000 |
| Total Number of Customer Complaints | count | 43000 | 27000 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Patents Applied | Item | 985 | 1281 |
| Number of Patents Granted | Item | 252 | 296 |
| Number of Trademark Applications | Item | 8154 | 8693 |
| Number of Trademark Registrations | Item | 2726 | 539 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Investment in Education Donation | RMB | 700000 | 1190000 |