Sustainability Report 2023

Company: CATHAY PAC AIR (293)
Year: 2023
Published: 2024-04-02
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
% of fleet meeting CAEP 6 requirements (aircraft operations) % 90 91 92 122
% of fleet meeting CAEP 8 requirements (aircraft operations) % 65 68 72 122
Average NOx emissions per landing and take-off cycle (LTO) (aircraft operations) kg/LTO 45 43 37 122
Cargo aircraft NOx emissions (aircraft operations) grammes / RTK 0.17 0.23 0.17 122
Passenger aircraft NOx emissions (aircraft operations) grammes / RPK 0.28 0.07 0.04 122
Stationary combustion – diesel (Cathay Pacific and principal subsidiaries) litres 5709 6884 5953 123
Total NOx emissions (aircraft operations) tonnes 2349 2336 4630 122
Total ground emissions (ground operations) tCO2 62891 68217 91980 122

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2030 2035 Report Pages
CO2 emissions of all aircraft (grammes / ATK) grammes / ATK 680 564 556 555 482 487 480 499 121
CO2 emissions of all aircraft (grammes / RTK) grammes / RTK 1023 748 733 761 691 647 677 704 121
CO2 emissions of all aircraft (thousand tonnes in CO2e) thousand tonnes in CO2e 7380 17716 17997 19311 7513 5997 5332 11528 121
CO2 emissions of cargo aircraft (kg / RTK) kg / RTK 0.38 0.46 0.52 0.53 121
CO2 emissions of passenger aircraft (kg / RPK) kg / RPK 0.19 0.67 0.17 0.10 121
CO2 emissions saved in 12 months due to fuel efficiency enhancement initiatives tonnes 3500 113
Carbon intensity (gCO2/RTK) baseline value gCO2/RTK 761 29
Carbon intensity (gCO2/RTK) for Cathay Pacific Airways gCO2/RTK 761 34
Carbon intensity (gCO2/RTK) for airline operations gCO2/RTK 761 147
Carbon intensity per revenue tonne kilometre (RTK) gCO2/RTK 761 670 5
Estimated SAF (Sustainable Aviation Fuel) carbon emission reduction (Cathay Pacific Group) tonnes carbon dioxide equivalent 2485 161
Group Scope 1 (aviation) CO2 emissions million tonnes 16.5 15.5 15.5 14.5 13.5 13.5 14.5 15.5 16.5 17.5 16.5 14.5 16.5 17.5 17.5 18.5 18.5 18.5 19.5 19.5 19.5 18.5 6.5 5.5 5.5 11.6 31
Group Scope 1 (aviation) carbon intensity (gCO2/RTK) gramme CO2 per unit 950 900 900 850 850 800 800 800 800 800 800 800 800 800 800 800 800 800 800 800 800 750 650 650 700 730 31
Individual customers offsets retired by the Fly Greener carbon offset programme (Cathay Pacific Group) tonnes carbon dioxide equivalent 2899 161
Mobile combustion – diesel (Cathay Pacific and principal subsidiaries) litres 2476926 2344396 3107572 123
Mobile combustion – unleaded petrol (Cathay Pacific and principal subsidiaries) litres 142281 139602 135484 123
Net Scope 1 (Cathay Pacific and principal subsidiaries) tCO2e 6012929 5312690 11562467 120
Net Scope 1 and 2 (location-based, Cathay Pacific and principal subsidiaries) tCO2e 6084341 5380734 11641655 120
Net Scope 1 and 2 (market-based, Cathay Pacific and principal subsidiaries) tCO2e 6053771 5353132 11608279 120
Net Scope 1, 2 and 3 (location-based, Cathay Pacific and principal subsidiaries) tCO2e 10585734 17580655 120
Net Scope 1, 2 and 3 (market-based, Cathay Pacific and principal subsidiaries) tCO2e 10558132 17547279 120
Reduction in carbon intensity by fuel efficiency enhancement initiatives since 2019 percent 13 113
Reduction in ground emissions as a Group (target for 2030, from 2018 baseline) % 32 147
Reduction in ground emissions as a Group (target for 2035, from 2018 baseline) % 55 147
Reduction in group emissions from 2018 baseline (target for 2030) % 32 34
Reduction in group emissions from 2018 baseline (target for 2035) % 55 34
Scope 1 (Cathay Pacific and principal subsidiaries) tCO2e 6020691 5349881 11574068 120
Scope 1 and 2 (location-based, Cathay Pacific and principal subsidiaries) tCO2e 6092103 5417925 11653256 120
Scope 1 and 2 (market-based, Cathay Pacific and principal subsidiaries) tCO2e 6061533 5390323 11619880 120
Scope 1 greenhouse gas emissions (All Aviation fuel, other liquid fuel and gaseous fuels) million tonnes CO2e 11.6 32
Scope 1, 2 and 3 (location-based, Cathay Pacific and principal subsidiaries) tCO2e 10622925 17592256 120
Scope 1, 2 and 3 (market-based, Cathay Pacific and principal subsidiaries) tCO2e 10595323 17558880 120
Scope 2 (location-based, Cathay Pacific and principal subsidiaries) tCO2e 71412 70564 79188 120
Scope 2 (market-based, Cathay Pacific and principal subsidiaries) tCO2e 40842 40442 45812 120
Scope 2 greenhouse gas emissions (Electricity and gaseous fuels, e.g. Towngas) million tonnes CO2e 0.05 32
Scope 3 (Cathay Pacific and principal subsidiaries) tCO2e 5205000 5939000 120
Scope 3 Category 15: Investments - Percentage share of total Scope 3 emissions % 35 37
Scope 3 Category 1: Purchased goods and services - Percentage share of total Scope 3 emissions % 9 37
Scope 3 Category 2: Capital goods - Percentage share of total Scope 3 emissions % 11 37
Scope 3 Category 3: Fuel- and energy-related activities (not included in scope 1 or scope 2) - Percentage share of total Scope 3 emissions % 43 37
Scope 3 Category 6: Business travel - Percentage share of total Scope 3 emissions % ~2 37
Total Scope 1 greenhouse gas emissions (Cathay Pacific Group) tonnes carbon dioxide equivalent 11037000 161
Total Scope 2 greenhouse gas emissions (Cathay Pacific Group) tonnes carbon dioxide equivalent 48465 161
Total Scope 3 Emissions tCO2e 5939000 37
Total Scope 3 greenhouse gas emissions (Cathay Pacific Group) tonnes carbon dioxide equivalent 2116000 161

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Hazardous waste (battery) tonnes 1 24 12 124
Hazardous waste (chemical liquid waste) litres 17200 10760 18460 124
Hazardous waste (chemical solid waste) tonnes 2 2 5 124

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013 2019 2021 2022 2023 2025 2030 Report Pages
Baseline passenger-facing single-use plastics (SUP) per passenger in 2019 pieces 7.7 46
Cabin waste per passenger (Cathay Pacific Airways) kg 0.63 51
Food and beverage items donated to those in need in Hong Kong (waste management) tonnes 210 115
Food processing oil collected and turned into biodiesel litres 8703 46
Food processing oil recycled tonnes 6 8 8 124
General waste diverted from landfill tonnes 1939 46
General waste generated tonnes 17759 46
Glass recycled tonnes 28 83 419 46, 124
Hangers reused at Vogue Laundry pieces 1335302 543730 787085 124
Inconsumable food waste sent for recycling & energy recovery tonnes 246 367 664 124
Inconsumable food waste sent to O·PARK1 in Hong Kong for energy recovery tonnes 664 46
Increase in waste diversion rate % 150 116
Landfilled non-hazardous waste (commercial & industrial waste, food waste and grease trap) tonnes 7769 9193 15820 124
Landfilled non-hazardous waste intensity per revenue tonnes/HK$M 0.17 0.18 0.17 124
Metal recycled tonnes 7 28 33 46, 124
Non-hazardous waste diversion rate % 8 11 12 124
Number of Economy Class plastic cups sent to recycler pieces 200000 49
Paper and cardboard recycled tonnes 277 46
Paper recycled tonnes 137 115 277 124
Passenger-facing SUP items (Onboard Cathay Pacific flights only) pieces per passenger 7.5 4.8 3.1 124
Passenger-facing single-use plastics (SUP) items per passenger pieces 7.7 1.5 8
Plastic recycled tonnes 30 149 296 46, 124
Recyclables collected in the office since June 2023 (40+ types) kg 130 113
Recycling sub-total tonnes 680 895 1939 124
Reduction in usage of Styrofoam boxes for inflight ice cream storage percent 44 49
Reduction in waste generated (Hong Kong Airport Services Limited) % 20 118
Target cabin waste per passenger (2030) kg per passenger 0.63 14
Target for passenger-facing single-use plastic (SUP) items per passenger pieces per passenger by 2025 1.5 49
Target for passenger-facing single-use plastics (SUP) per passenger by 2025 pieces 1.5 46
Targeted average passenger-facing single-use plastic (SUP) items per passenger items per passenger 1.5 5
Targeted cabin waste per passenger kg per passenger 0.63 5
Targeted reduction in cabin waste per passenger (from 2019 baseline by 2030) % 30 5
Tires recycled tonnes 16 31 32 124
Total food waste recycled at O·PARK1’s waste to energy facilities (waste management) tonnes 608 115
Waste diverted from landfill (Hong Kong Airport Services Limited) % 48 118

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 1998 2017 2018 2019 2020 2021 2022 2023 2030 2035 Report Pages
CO2 emissions of all aircraft (% change from previous year) % 2.9 1.6 7.3 -58.3 -20.2 -11.1 116.2 121
CO2 emissions of all aircraft (% improvement since 1998, ATK) % 0.0 17.1 18.3 18.5 29.1 28.3 29.4 26.7 121
CO2 emissions of all aircraft (% improvement since 1998, RTK) % 0.0 26.9 28.3 25.5 32.5 36.8 33.8 31.2 121
Carbon emissions offset by voluntary carbon offset programme tonnes CO2 26465 142
Carbon intensity (gCO2/RTK) for Cathay Pacific Airways (target for 2030) gCO2/RTK 670 34
Carbon intensity (gCO2/RTK) for airline operations (target for 2030) gCO2/RTK 670 147
Carbon intensity (gCO2/RTK) target value for 2030 gCO2/RTK 670 29
Carbon intensity reduction target (compared to 2019 level) % 12 8
Carbon offsets (voluntary – purchased by Cathay Pacific for the carbon offset of duty travel and promotional campaigns for Fly Greener) (aircraft operations) tCO2e 7762 35917 9116 122
Carbon offsets (voluntary – purchased by individual and corporate customers) (aircraft operations) tCO2e 19518 2482 16779 122
Carbon offsets (voluntary – purchased for cargo shipments) (aircraft operations) tCO2e 570 122
Corporate customers offsets retired by the Climate Neutral Now carbon offset programme (Cathay Pacific Group) tonnes carbon dioxide equivalent 12974 161
Corporate customers offsets retired by the Fly Greener carbon offset programme (Cathay Pacific Group) tonnes carbon dioxide equivalent 4748 161
Ground emissions reduction target (compared to 2018 baseline) % 32 55 44
Percentage improvement in carbon intensity from 2019 level (target for 2030) % 12 34
SAF derived carbon emissions abatement (aircraft operations) tCO2 1274 2485 122
Targeted reduction in carbon intensity per RTK (from 2019 baseline by 2030) % 12 5
Total carbon offset cost projection for CORSIA programme (up to 2035) US$ 1100000000 139
Total carbon offsets retired by the Fly Greener carbon offset programme (Cathay Pacific Group) tonnes carbon dioxide equivalent 7647 161

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2019 2023 2030 Report Pages
Cabin waste reduction target (compared to 2019 baseline) % 30 8
Cabin waste reduction target from 2019 baseline (Cathay Pacific Airways) % 30 51
Paper and mixed plastic collected at catering centre kg 1770 113
Plastic straws and stirrers removed from Cathay Pacific flights, lounges, and offices (annual savings) pieces of plastic waste per year 32000000 49
Target for cabin waste reduction by 2030 from 2019 baseline (no more than 0.63 kg per passenger) kg per passenger 0.63 46

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 1998 2017 2018 2019 2020 2021 2022 2023 2024 2024 and beyond 2030 Report Pages
Aviation jet fuel use (Cathay Pacific and principal subsidiaries) tonnes 1903710 1689558 3659651 123
Blended SAF purchase agreement with Aemetis million US gallons 38 142
Commitment to use Sustainable Aviation Fuel (SAF) % 10 138
Electricity use (Cathay Pacific and principal subsidiaries) mWh 98657 97206 107697 123
Energy intensity per employee (Cathay Pacific and principal subsidiaries) GJ 3895 3572 6789 123
Fuel consumption thousand tonnes 2343 5625 5713 6130 2386 1904 1690 3660 121
Fuel efficiency of all aircraft (grammes / ATK) grammes / ATK 216 179 176 176 153 155 152 158 121
Fuel efficiency of all aircraft (grammes / RTK) grammes / RTK 325 238 233 242 219 204 215 224 121
Fuel efficiency of cargo aircraft (litres / RTK) litres / RTK 0.15 0.18 0.21 0.21 121
Fuel efficiency of passenger aircraft (litres / RPK*100) litres / RPK*100 7.73 26.68 6.82 4.01 121
Number of B777X next-generation aircraft scheduled for delivery aircraft 21 36
Number of new-generation aircraft to be delivered to Group's fleet aircraft 70 5
Percentage of SAF in annual jet fuel consumption (Cathay Pacific and principal subsidiaries) % 0.03 0.03 123
Percentage of private cars operating in ramp side electrified (Hong Kong Airport Services Limited) % 100 118
SAF (Sustainable Aviation Fuel) purchased by tonnage (Cathay Pacific Group) tonnes 1066 161
Share of Sustainable Aviation Fuel (SAF) in Cathay Pacific operating flights (target for 2030) % 10 34
Sustainable aviation fuel use (Cathay Pacific and principal subsidiaries) tonnes 3 450 1048 123
Target for total jet fuel consumption to be SAF (Sustainable Aviation Fuel) by 2030 % 10 147
Targeted percentage of fuel consumption from Sustainable Aviation Fuel (SAF) by Cathay Pacific operating flights % 10 40
Total energy used (Cathay Pacific and principal subsidiaries) GJ 84271045 74860650 161589400 123
Towngas use (Cathay Pacific and principal subsidiaries) unit 3996750 4286328 6597530 123

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Maintenance water use (Cathay Pacific and principal subsidiaries) m³ 14517 13246 7892 123
Municipal water discharge (Cathay Pacific and principal subsidiaries) m³ 455474 460569 811647 123
Municipal water use (Cathay Pacific and principal subsidiaries) m³ 502615 503821 881180 123
Recycled water use (Cathay Pacific and principal subsidiaries) m³ 9984 11959 9394 123
Seawater use for cooling (Cathay Pacific and principal subsidiaries) m³ 10037800 9460900 11463350 123

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 1998 2017 2018 2019 2020 2021 2022 2023 2024 2030 Report Pages
Fuel efficiency of all aircraft (% improvement since 1998) % 0.0 17.1 18.3 18.5 29.2 28.3 29.4 26.6 121
Fuel efficiency of all aircraft (% improvement since 1998, RTK) % 0.0 26.9 28.3 25.5 32.5 37.2 33.8 31.2 121
LED lighting replacement project completion (percentage of lighting replaced by end of 2023) % 60 116
SAF usage target as percentage of total jet fuel consumption percent 10 142
Targeted share of Sustainable Aviation Fuel (SAF) in total fuel usage by 2030 % 10 139
Targeted solar-power generation system installation at Airline Store Building kW 100 44

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019 2021 2022 2023 Report Pages
Average number of passenger-facing SUP items per passenger (2019 baseline) pieces per passenger 7.7 14
Average passenger-facing single-use plastic (SUP) items per passenger items per passenger 7.7 5
Paper consumed in operations tonnes 61 65 68 124
Recycled content in PE sheets (percentage after trial) % 50 116
Reduction target achieved for most used SUP items (cups, cutlery, salad bowl lids, water cuplets, etc.) percent 50 49
Reduction target for single-use plastic items percent 50 49
Reduction target for single-use plastic items (absolute number) pieces per year by end of 2022 387000000 49

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 2024 and beyond Report Pages
ISO 14001:2015 standard coverage of Hong Kong sites % 80 44
Number of A320neo next-generation aircraft scheduled for delivery aircraft 48 36
Number of A321neo aircraft delivered aircraft 9 29
Number of A321neo next-generation aircraft delivered aircraft 9 36

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2023 Report Pages
CDP climate change disclosure score for Cathay Pacific Airways B 34

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 1998 2017 2018 2019 2020 2021 2022 2023 2024 and beyond 2025 2027 Report Pages
Available tonne kilometre (ATK) million 10857 31439 32387 34791 15587 12308 11092 23113 121
Average tenure of permanent employee - 30 to 50 years old no. 10 130
Average tenure of permanent employee - Female no. 9 130
Average tenure of permanent employee - Male no. 13 130
Average tenure of permanent employee - Over 50 years old no. 20 130
Average tenure of permanent employee - Under 30 years old no. 3 130
Board of Directors Diversity by Age Group - 39-47 years old % 6 6 133
Board of Directors Diversity by Age Group - 48-56 years old % 53 38 47 133
Board of Directors Diversity by Age Group - 57-65 years old % 41 50 47 133
Board of Directors Diversity by Age Group - Over 65 years old % 6 6 133
Board of Directors Diversity by Ethnicity - American % 6 133
Board of Directors Diversity by Ethnicity - Australian % 6 6 133
Board of Directors Diversity by Ethnicity - British % 41 44 41 133
Board of Directors Diversity by Ethnicity - Chinese % 47 44 53 133
Board of Directors Diversity by Ethnicity - German % 6 6 133
Board of Directors Diversity by Gender - Female % 6 6 12 133
Board of Directors Diversity by Gender - Male % 94 94 88 133
Board of Directors Diversity by Years of Service as Director - 1-5 years % 65 63 76 133
Board of Directors Diversity by Years of Service as Director - 6-10 years % 23 31 18 133
Board of Directors Diversity by Years of Service as Director - Over 10 years % 12 6 6 133
Cathay Dining employees and resident contractors people 1300 115
Diversity of female management - Female in STEM-related positions (as % of total STEM-related positions) % 17 19 19 134
Diversity of female management - Female in all management positions (as % of total management workforce) % 28 31 31 134
Diversity of female management - Female in junior management positions (as % of total junior management workforce) % 32 34 35 134
Diversity of senior positions (general managers and directors) - Female % 28 25 27 134
Diversity of senior positions (general managers and directors) - Male % 72 75 73 134
Employee perception of diversity and inclusion (Cathay) % 66 98
Employees by employment role - Cabin crew % 32 31 31 125
Employees by employment role - Flight crew % 13 12 15 125
Employees by employment role - Ground employees % 55 57 54 125
Employees by gender - Female % 50 51 49 125
Employees by gender - Male % 50 49 51 125
Employees by region - Chinese Mainland % 2 2 2 125
Employees by region - Hong Kong & Macau % 84 85 85 125
Employees by region - Others % 14 13 13 125
Employees on Fixed term and temporary contract % 8 8 15 125
Employees on Permanent Terms % 92 92 85 125
Employees represented by an independent trade union or covered by collective bargaining agreements % 4 130
Gender distribution - female employees % 49 77
Gender distribution - male employees % 51 77
Gender diversity at board level (Female, Cathay) % 12 98
Gender diversity at board level (Male, Cathay) % 88 98
Gender diversity at senior positions (Female, Cathay) % 27 98
Gender diversity at senior positions (Male, Cathay) % 73 98
Group employees worldwide employees 23801 77
Group workforce growth % 15 77
Group workforce growth (number of people) people 3000 77
New hires rate Chinese Mainland % 3 14 128
New hires rate Hong Kong & Macau % 8 18 19 128
New hires rate Others % 1 2 18 128
New hires rate Taiwan % 3 5 16 128
New hires rate USA % 1 3 22 128
New hires rate female % 7 22 16 128
New hires rate male % 9 18 21 128
New hires rate over 50 years old % 2 8 11 128
New hires rate under 30 years old % 28 46 51 128
Number of A350-900 aircraft delivered aircraft 2 29
Number of A350-900 next-generation aircraft delivered aircraft 2 36
Number of A350F next-generation freighter aircraft scheduled for delivery aircraft 6 36
Number of new hires 30 to 50 years old no. 579 1301 1783 128
Number of new hires Chinese Mainland no. 15 34 70 128
Number of new hires Hong Kong & Macau no. 820 2299 3059 128
Number of new hires Others no. 82 234 346 128
Number of new hires Taiwan no. 81 10 66 128
Number of new hires USA no. 12 31 54 128
Number of new hires female no. 393 1264 1520 128
Number of new hires male no. 617 1344 2075 128
Number of new hires over 50 years old no. 121 313 447 128
Number of new hires under 30 years old no. 310 994 1365 128
Percentage of employees based in Hong Kong % 85 77
Percentage of same gender at Board level (target for 2027) percent 70 14
Percentage of same gender at senior positions (target for 2025) percent 65 14
Permanent employees - Full-time % 99 99 99 125
Permanent employees - Part time % 1 1 1 125
Total average tenure of employees no. 11 130
Total employees (Group) no. 21635 20923 23801 125
Total employees - key business operations and subsidiaries no. 20708 20014 22804 125
Women in senior positions % 27 77

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
New hires rate 30 to 50 years old % 8 16 15 128
Permanent employee promotion rate - 30 to 50 years old % 11 130
Permanent employee promotion rate - Female % 10 130
Permanent employee promotion rate - Male % 10 130
Permanent employee promotion rate - Over 50 years old % 8 130
Permanent employee promotion rate - Under 30 years old % 8 130
Total employee promotion rate % 10 130
Total turnover rate of permanent employees % 23 21 15 127
Total voluntary turnover rate of permanent employees % 17 18 12 127
Voluntary turnover rate of permanent employees - 30 to 50 years old % 17 17 12 127
Voluntary turnover rate of permanent employees - Chinese Mainland % 1 1 6 127
Voluntary turnover rate of permanent employees - Female % 22 23 10 127
Voluntary turnover rate of permanent employees - Hong Kong & Macau % 17 18 13 127
Voluntary turnover rate of permanent employees - Individual contributor % 20 16 127
Voluntary turnover rate of permanent employees - Junior management % 19 8 127
Voluntary turnover rate of permanent employees - Male % 17 17 14 127
Voluntary turnover rate of permanent employees - Middle management % 18 5 127
Voluntary turnover rate of permanent employees - Operational leader % 18 5 127
Voluntary turnover rate of permanent employees - Others (region) % 2 3 11 127
Voluntary turnover rate of permanent employees - Over 50 years old % 11 10 8 127
Voluntary turnover rate of permanent employees - Strategic leader % 30 4 127
Voluntary turnover rate of permanent employees - Taiwan % 1 5 7 127
Voluntary turnover rate of permanent employees - Team leader % 19 8 127
Voluntary turnover rate of permanent employees - Top management % 30 4 127
Voluntary turnover rate of permanent employees - USA % 2 4 12 127
Voluntary turnover rate of permanent employees - Under 30 years old % 40 43 21 127

Lost days due to work injury.

Indicator Unit 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Report Pages
Health and safety - Lost Day Rate (The Group Airlines) no. 20.33 52.09 189.46 134
Health and safety - Lost Time Injury Rate (The Group Airlines) no. 0.79 3.01 10.39 134
Lost day rate (Cathay Pacific Group, days lost per 100 employees/year) Days lost per 100 employees/year 60.43 51.92 52.8 49.39 63.91 103.86 68.83 20.33 52.09 189.46 74
Lost time injury rate (Cathay Pacific Group, injuries per 100 employees/year) Injuries per 100 employees/year 3.72 2.81 3.36 3.54 4.55 5.33 2.2 0.79 3.01 10.39 74
Permanent employee absentee rate - Female % 5 130
Permanent employee absentee rate - Male % 3 130
Total absentee rate % 4 130

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Annual employee engagement index score - Percentage of respondents rating strong % 58 58 58 132
Percentage of employees trained by employee category - Individual contributor % 99 69 100 131
Percentage of employees trained by employee category - Operational leader % 86 61 30 131
Percentage of employees trained by employee category - Strategic leader % 88 17 100 131
Percentage of employees trained by employee category - Team leader % 93 94 84 131
Percentage of employees trained by gender - Female % 98 73 100 131
Percentage of employees trained by gender - Male % 94 87 89 131
Total employees trained % 96 100 100 131

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Automated External Defibrillator (AED) training months May, December 116
Automated External Defibrillator (AED) training sessions held sessions 2 116
Average employee training spend by employee category - Individual contributor HK$ 6246 8559 11151 132
Average employee training spend by employee category - Operational leader HK$ 8055 11541 14142 132
Average employee training spend by employee category - Strategic leader HK$ 8330 9391 13824 132
Average employee training spend by employee category - Team leader HK$ 8276 12094 15439 132
Average employee training spend by gender - Female HK$ 7579 10492 13821 132
Average employee training spend by gender - Male HK$ 6351 8317 11911 132
Average hours of training by employee category - Individual contributor hours 32 26 185 131
Average hours of training by employee category - Operational leader hours 66 21 120 131
Average hours of training by employee category - Strategic leader hours 7 2 35 131
Average hours of training by employee category - Team leader hours 31 39 74 131
Average hours of training by gender - Female hours 31 35 177 131
Average hours of training by gender - Male hours 37 40 113 131
Average hours of training offered per employee hours 144 77
Average hours of training per employee (Female) hours 177 87
Average hours of training per employee (Individual Contributor) hours 185 87
Average hours of training per employee (Male) hours 113 87
Average hours of training per employee (Operational Leader) hours 120 87
Average hours of training per employee (Strategic Leader) hours 35 87
Average hours of training per employee (Team Leader) hours 74 87
Average hours of training per employee (all employment levels) hours 144 87
Average training hours hours 31 39 144 131
Average training hours per employee (Hong Kong Airport Services Limited) hours/employee 104 118
Average training spend per employee HKD 12800 87
Percentage of employees receiving performance review % 97 99 79 132
Total annual spend on training million HKD 235 87
Total average spend on training per employee HK$ 8800 11800 12800 132
Total hours of employee training provided (Hong Kong Airport Services Limited) hours 196873 118
Total training hours hours 589453 968473 2780497 131
Total training spend at Cathay million HKD 235 77

Number of suppliers by geographical region.

Indicator Unit 2017-2023 2023 Report Pages
Active suppliers 5500 135
Active suppliers by location: Australia % 4 135
Active suppliers by location: Canada % 3 135
Active suppliers by location: Chinese Mainland % 2 135
Active suppliers by location: France % 1 135
Active suppliers by location: Germany % 1 135
Active suppliers by location: Hong Kong, China % 53 135
Active suppliers by location: India % 2 135
Active suppliers by location: Indonesia % 1 135
Active suppliers by location: Italy % 1 135
Active suppliers by location: Japan % 4 135
Active suppliers by location: Mexico % 1 135
Active suppliers by location: Netherlands % 1 135
Active suppliers by location: Others % 2 135
Active suppliers by location: Singapore % 1 135
Active suppliers by location: South Korea % 1 135
Active suppliers by location: Taiwan, China % 1 135
Active suppliers by location: Thailand % 1 135
Active suppliers by location: United Arab Emirates % 1 135
Active suppliers by location: United Kingdom % 4 135
Active suppliers by location: United States % 15 135
Number of new Airbus A350 aircraft delivered aircraft 48 142
Share of total procurement spent % 50 135
Total flights handled by Cathay Dining flights 43389 115
Total number of Tier 1 suppliers 87 135
Total number of significant suppliers in Tier 1 76 135

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Certified sustainable and traceable seafood as percentage of total seafood purchase % 73 8
Certified sustainable and traceable seafood purchased tonnes 315 8
Certified sustainable seafood procured tonnes 22 150 315 124
Certified sustainable seafood purchased by Cathay Dining (tonnes) tonnes 315 15
Certified sustainable seafood purchased by Cathay Dining (total volume) % 73 15
Proportion of sustainable seafood purchased (responsible procurement) % 73 115
Sustainable seafood purchased (responsible procurement) tonnes 315 115
Use of eco-friendly products in hygiene-related paper products and stationery paper products (responsible procurement) % 100 115

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2023 2024 and beyond 2025 Report Pages
Target average number of passenger-facing SUP items per passenger (2025) pieces per passenger 1.5 14
Total number of next-generation aircraft delivered aircraft 11 36
Total number of next-generation aircraft scheduled for delivery aircraft 75 36

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 1998 2017 2018 2019 2020 2021 2022 2023 Report Pages
Average meals handled per day by Cathay Dining meals/day 53134 115
Revenue passenger kilometre (RPK) million 40679 126663 130630 143832 21136 4126 15435 81454 121
Revenue tonne kilometre (RTK) million 7213 23679 24543 25362 10876 9268 7857 16369 121
Total airline meals supplied by Cathay Dining meals 19.4 million 115

Description of quality assurance process and recall procedures.

Indicator Unit 2023 Report Pages
Average flights handled per day by Cathay Dining flights/day 119 115
Next-generation aircraft delivered (A350-900 and A321neo) aircraft 11 8
Number of new next-generation aircraft delivered aircraft 11 29

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Food donated tonnes 210 114 210 124

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 Report Pages
Number of employees and contractors participating in heat stroke prevention campaign 370 116
Surplus food donated through Feeding HK and Green Price kg 990 113
Surplus food donated to charities tonnes 210 46
Surplus food donated to food charity partners in Hong Kong tonnes 210 14

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
NOₓ Emissions tonnes 2349 2336 4630

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) tCO2e 6020691 5349881 11574068
Indirect Energy Emissions (Scope 2) tCO2e 71412 70564 79188
Mobile Combustion Emissions litres 2476926 2344396 3107572
Scope 1 GHG Emissions Intensity (By Product Volume) gCO2/RTK 650 700 730
Total GHG Emissions tCO2e 6092103 5417925 11653256
Total Other Indirect Energy Emissions (Scope 3) tCO2e 5939000 5939000 5939000

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Hazardous Waste (Liquid Waste) tonnes 17.2 10.76 18.46
Hazardous Waste (Solid Waste) tonnes 3 26 17
Hazardous Waste (Used Batteries) tonnes 1 24 12
Total Hazardous Waste tonnes 3 26 17

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Diversion Rate of Non-Hazardous Waste % 8 11 12
Glass Waste tonnes 28 83 419
Non-Hazardous Waste Landfilling tonnes 7769 9193 15820
Non-Hazardous Waste Recycled tonnes 680 895 1939
Paper Waste tonnes 137 115 277
Plastic Waste tonnes 30 149 296
Total Non-Hazardous Waste Intensity (By Revenue) tonnes/HK$M 0.17 0.18 0.17

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017 2018 2019 2020 2021 2022 2023 2030 2035
CO2 Emissions Reduction Percentage Compared to Last Year % -2.9 -1.6 -7.3 58.3 20.2 11.1 -116.2
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 % 12
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2018 % 32 55

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 30

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Energy Consumption Intensity (By Employee) GJ 3895 3572 6789
Purchased Electricity mWh 98657 97206 107697
Total Energy Consumption GJ 84271045 74860650 161589400
Total Indirect Energy Consumption mWh 98657 97206 107697

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Municipal Water Consumption m³ 502615 503821 881180
Recycled Water Percentage ratio 0.0661 0.0824 0.0761
Recycled Water Usage m³ 9984 11959 9394
Seawater Withdrawal m³ 10037800 9460900 11463350
Total Wastewater Discharge m³ 455474 460569 811647
Total Water Withdrawal m³ 15100096 14517326 12348416

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Consumption (Paper) tonnes 61 65 68

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of New Employees (Above 50) no. 121 313 447
Number of New Employees (Aged 30-50) no. 579 1301 1783
Number of New Employees (Aged Below 30) no. 310 994 1365
Number of New Employees (Female) no. 393 1264 1520
Number of New Employees (Mainland China) no. 15 34 70
Number of New Employees (Male) no. 617 1344 2075
Number of Total Employees no. 21635 20923 23801
Percentage of Employees in Hong Kong % 84 85 85
Percentage of Employees in Mainland China % 2 2 2
Percentage of Employees in Overseas % 14 13 13
Percentage of Female Employees % 50 51 49
Percentage of Full-time Employees % 99 99 99
Percentage of Male Employees % 50 49 51
Percentage of Part-time Employees % 1 1 1
Percentage of Temporary Workers % 8 8 15

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 17 17 12
Turnover Rate of Employees Aged Above 50 % 11 10 8
Turnover Rate of Employees Aged Below 30 % 40 43 21
Turnover Rate of Employees in Hong Kong % 17 18 13
Turnover Rate of Employees in Mainland China % 1 1 6
Turnover Rate of Employees in Taiwan % 1 5 7
Turnover Rate of Employees in United States % 2 4 12
Turnover Rate of Female Employees % 22 23 10
Turnover Rate of Male Employees % 17 17 14
Turnover Rate of Total Employees % 23 21 15

Lost days due to work injury.

Standard Indicator Unit 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023
Lost Days Due to Work-related Injuries days lost per 100 employees per year 60.43 51.92 52.8 49.39 63.91 103.86 68.83 20.33 52.09 189.46
Rate of Work-related Injuries injuries per 100 employees per year 3.72 2.81 3.36 3.54 4.55 5.33 2.2 0.79 3.01 10.39

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 96 100 100
Percentage of Trained Female Employees % 98 73 100
Percentage of Trained Male Employees % 94 87 89

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) hours 31 35 177
Average Training Hours (Hong Kong Employees) hours/employee 104
Average Training Hours (Male) hours 37 40 113
Average Training Hours per Employee hours 31 39 144
Total Training Hours hours 589453 968473 2780497

Number of suppliers by geographical region.

Standard Indicator Unit 2023
Number of Suppliers in Australia % 4
Number of Suppliers in Canada % 3
Number of Suppliers in Europe % 7
Number of Suppliers in Hong Kong % 53
Number of Suppliers in Mainland China % 2
Number of Suppliers in United Kingdom % 4
Number of Suppliers in United States % 15
Number of Total Suppliers 5500
Proportion of Spending on Local Suppliers % 50
Total Number of Suppliers in Italy % 1
Total Number of Suppliers in Japan % 4
Total Number of Suppliers in Korea % 1
Total Number of Suppliers in Singapore % 1
Total Number of Suppliers in Taiwan % 1

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Total In-kind Donations tonnes 210 114 0.99