2023 SUSTAINABILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| R&D investment | RMB hundred million | 1.12 | 35 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of suppliers removed due to failure in passing ESG assessment | 27 | 35 | |
| Number of suppliers with long-term strategic partnership contracts | 108 | 35 | |
| Suppliers | 587 | 35 | |
| Suppliers by region: China | 444 | 35 | |
| Suppliers by region: Other overseas markets | 143 | 35 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Complaints received concerning products and service | 8 | 35 | |
| Customer satisfaction | % | 98.9 | 35 |
| Handling rate of complaints concerning products and service | % | 100 | 35 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Cumulative patent authorized | 420 | 35 | |
| Patent applied | 21 | 35 | |
| Patent authorized | 30 | 35 | |
| Technical essays published | 24 | 35 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Operation specifications and standards | 16 | 35 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Signing rate of Integrity Agreement | % | 100 | 35 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Anti-corruption training hours per director | Hours | 3 | 35 |
| Anti-corruption training hours per employee | Hours | 3 | 35 |
| Directors participating in anti-corruption training | % | 100 | 35 |
| Employees participating in anti-corruption training | 6483 | 35 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Participation to voluntary activities | Times | 8 | 35 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Beneficiaries of voluntary activities | 4000 | 35 | |
| Hours of voluntary activities | Hours | 30 | 35 |
| Total donation | RMB ten thousand | 185.5 | 35 |
| Volunteers involved | 110 | 35 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers in Mainland China | 444 | |
| Number of Suppliers in Overseas | 143 | |
| Number of Total Suppliers | 587 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Products and Service Related Complaints | 8 | |
| Satisfaction Rate of Customer Complaint Handling | % | 98.9 |
| Total Number of Customer Complaints | 8 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Accumulative Number of Patents Granted | 420 | |
| Number of Patents Applied | 21 | |
| Number of Patents Granted | 30 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Suppliers Accepting Anti-corruption Policies | % | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 |
| Average Anti-corruption Training Hours for Directors and Management | Hours | 3 |
| Average Anti-corruption Training Hours for General Employees | Hours | 3 |
| Number of General Employees Attendance for Anti-corruption Training | 6483 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Registered Volunteers | 110 | |
| Total Public Welfare Donations | RMB ten thousand | 185.5 |
| Total Volunteer Service Hours | Hours | 30 |