2023 Social Responsibility Report

Year: 2023
Published: 2024-04-01
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
Ammonia Nitrogen Emissions per Ton of Steel Gram 0.76 0.53 0.41 46
COD Emissions per Ton of Steel Gram 19 12 5 46
Nitrogen Oxide Emissions per Ton of Steel Kilogram 0.45 0.33 0.27 46
Particulate Matter Emissions per Ton of Steel Kilogram 0.44 0.28 0.31 46
Sulfur Dioxide Emissions per Ton of Steel Kilogram 0.45 0.37 0.28 46
Total COD Emissions Ton 367 256 148 46
Total Emissions of Nitrogen Oxide 10000 tons 9.362 6.457 7.284 46
Total Emissions of Particulate Matter 10000 tons 2.945 1.978 8.712 46
Total Emissions of Sulfur Dioxide 10000 tons 5.175 4.297 4.213 46
Total Emissions of Volatile Organic Compounds (VOC) Kilogram 2804 2175 2358 46

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Carbon Dioxide Emissions 10000 tons 3819.04 3650.04 3887.8 46
Carbon Dioxide Emissions (Scope 1) 10000 tons 3483.3 3329.16 3560.2 46
Carbon Dioxide Emissions per Ton of Steel (Carbon Intensity) Ton 1.22 1.82 1.85 46
Carbon Dioxide Emissions per Ton of Steel (Scope 1) Ton 1.66 1.66 1.71 46
Carbon Dioxide Emissions per Ton of Steel (Scope 2) Ton 0.16 0.16 0.15 46
Total Carbon Dioxide Emissions (Scope 2) 10000 tons 335.74 320.88 307.61 46

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Density of Hazardous Wastes Generated (Density of Harmful Wastes Generated) Kilogram/Ton 2.56 3.89 4.61 46
Safe Disposal Rate of Hazardous Wastes % 100 100 100 46
Total Emissions of Ammonia Nitrogen Ton 16 13 11 46
Total Quantity of Hazardous Wastes Generated (Total Amount of Harmful Wastes Discharged) 10000 tons 7.37 7.78 8.56 46
Utilization and Disposal Quantity of Hazardous Waste 10000 tons 4.87 8.11 7.63 46

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Density of Non-hazardous Wastes Generated (Intensity of General Wastes Discharged) Kilogram/Ton 601.44 636.97 856.41 46
Total Quantity of Non-hazardous Waste Generated (Total Amount of General Waste Discharged) 10000 tons 1261.05 1273.94 1408.8 46
Total Quantity of Non-recyclable Wastes Generated 10000 tons 45.99 0.27 46
Total Quantity of Recyclable Wastes Generated 10000 tons 1215.05 1273.94 1408.62 46
Total Quantity of Solid Wastes Generated 10000 tons 1261.05 1273.94 1408.89 46
Total Quantity of Solid Wastes Utilized 10000 tons 1209.5 1273.75 1408.6 46
Utilization Rate of Solid Wastes % 99.6 99.7 99.9 46

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Office Waste Treatment Capacity Ton 4300 4500 3016.84 46
Qualification Rate of Standardized Management over Hazardous Wastes % 100 100 100 46

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Comprehensive Energy Consumption 10000 tons of standard coal equivalent value 1158.87 1162 1210.8 46
Comprehensive Energy Consumption per Ton of Steel Kilogram of standard coal equivalent 552.71 572 577.93 46
Energy Intensity GJ/ton of crude steel 16.2 16.76 16.03 46
Office Electricity Consumption 10000 degree 613 678 654.22 46
Renewable Energy Consumption (Clean Energy Consumption) 100 million kwh 0.21 0.33 0.37 46
Total Cleaned Coal Consumption 10000 tons 644.55 706 719 46
Total Coke Consumption 10000 tons 396.76 290 317 46
Total Diesel Consumption 10 million kwh, Ton 6181 7389 5104 46
Total Gasoline Consumption Ton 2575 2320 2256 46
Total Natural Gas Consumption 10000 cubic meters 5802.64 5380 7053.48 46
Total Raw Coal Consumption 10000 tons 361.12 342 380 46

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Fresh Water Consumption per Ton of Steel Cubic meters 2.09 2 1.9 46
Office Water Consumption 10000 cubic meters 213 283.49 221.83 46
Reporting Utilization Rate of Industrial Water % 96.12 96.82 98.23 46
Total Annual New Water Consumption (New Water Consumption) 10000 tons 4742.3 4148.44 3987.9 46
Total Quantity of Industrial Water Repeatedly Utilized (Recycled Water Consumption) 10000 cubic meters 265766.92 232644 238318.27 46
Total Water Discharge (Total Discharge of Waste Water) 10000 tons 2511 1836 1135 46
Total Water Withdrawals 10000 tons 18378.59 17070 15515 46
Water Withdrawals per Million Revenue Ton/CNY10000 16.58 16.04 15.71 46

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Total Water Consumption Saved 10000 tons 71.29 78.44 160.5 46

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Density of Packaging Material Consumption Kilogram/Ton steel 2.09 2.09 2.97 46
Total Consumption of Packaging Material 10000 tons 4.76 4.16 6.12 46

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2022 2023 Report Pages
Duration of Environmental Protection Training Hour 84078 81969 73176 46
Environmental Management System % 100 100 100 46
Environmental Management System (ISO14001) Certification Coverage % 100 100 100 46
Project EIA Rate % 100 100 100 46
Proportion of Environmental Protection Investment to Operating Revenue % 1.81 3.95 3.37 46
Times of Environmental Protection Training Number of sessions 20 13 13 46
Total Environmental Protection Investment CNY100 million 40.62 40.3 33.83 46

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Average Tenure of Board Members Year 6 4.7 3 44
Employee Social Insurance Coverage % 100 100 100 45
Management Compensation/Total Employee Compensation % 12.66 12.4 14 45
Number of Board Members Person 5 7 7 44
Number of Employees Aged 35 and under Person 4692 5164 4659 45
Number of Employees Aged 36-40 Person 1759 1938 1537 45
Number of Employees Aged 41-50 Person 8250 7504 6577 45
Number of Employees Aged 51-60 Person 5270 5308 5691 45
Number of Employees Registered outside the Province Person 312 647 55 45
Number of Employees Registered within the Province Person 19640 20197 18500 45
Number of Independent Directors Person 3 4 4 44
Number of New Employees during the Reporting Period Person 292 209 225 45
Number of R&D Employees Person 2244 2082 2037 44
Number of Total Employees Person 18730 20844 18555 45
Number of Total Female Employees Person 1563 1775 1485 45
Number of Total Full-time Employees Person 18730 20844 18555 45
Number of Total Male Employees Person 17167 19069 17070 45
Operating Revenue CNY100 million 1138.51 1021.54 989.38 44
Per Capita Number of Paid Vacation Days Per Year Day 11.76 13.9 12.6 45
Percentage of Minority Employees % 1.57 1.57 1.6 45
Percentage of R&D Employees % 24.2 20.7 20.7 44
Percentage of Senior Executive Shareholding % 0.04 0.02 44
Proportion of Female Directors % 40 28.57 44
Proportion of Female Managers % 4.92 4.59 4.79 45
Proportion of R&D Investment in Operating Revenue % 3.96 4.01 3.98 44
Rate of Employment with Certificate for Special Operators % 100 100 100 45
Ratio of the Shares Held by Equity Incentive Employees to the Total Share Capital % 0.97 44
Signing Rate of Labor Contracts % 100 100 100 45
Standard Deviation of Age for Directors/Supervisors/Senior Executives Age 6.5 3.3 3.2 44
Total Amount of Social Insurance Payment CNY10000 67921.64 68204.71 78344.47 45

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employee Turnover Rate % 0.54 0.31 0.26 45
Female Employee Turnover Rate % 1.41 0.9 0.27 45
Male Employee Turnover Rate % 0.43 0.19 0.26 45
Operating Profit Ratio % 6.47 -0.47 1.61 44
Turnover Rate of Directors/Supervisors/Senior Executives % 20 46.15 26.09 44
Turnover Rate of Employees Aged 30-40 % 0.07 0.03 0.02 45
Turnover Rate of Employees Aged 41-50 % 0.06 0.03 0.02 45
Turnover Rate of Employees Registered outside the Province % 0.03 0.03 0.05 45
Turnover Rate of Employees Registered within the Province % 0.41 0.17 0.23 45
Turnover Rate of Employees over the Age of 50 % 0.08 0.01 0.01 45
Turnover Rate of Employees under the Age of 30 % 0.14 0.08 0.15 45

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Number of Employee Serious Injury Accidents Number 2 1 45
Number of Employee Work-related Death Accidents Number 2 1 45
Number of Employees Suffering Work-related Death Person 2 1 45
Number of Employees with Serious Injury Person 2 1 45
Number of Employees with Slight Injury Person 4 1 5 45
Number of Work-related Death Employees of Related Party Person 3 7 2 45
Rate of Injuries per Thousand Persons 0.41 0.32 0.21 45
Rate of Work-related Injury Accidents Number of work-related injuries/1 million working hours 1.41 1.43 0.79 45
Ratio of Work-related Death to Total Employees % 0.011 0.005 45

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost Workdays due to Work-related Injury per Million Revenue Day/CNY1000000 0.124 0.016 0.001 45
Number of Lost Workdays due to Work-related Injury working days 12405 6295 380 45

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Coverage Rate of Safety Training % 100 100 100 45
Employee Health Examination Coverage % 100 100 100 45
Investment in Workplace Safety CNY10 million 1.37 1.93 0.76 45
Number of Participants in Workplace Safety Training Person 37049 43504 53833 45
OHSAS18001/ISO45001 Certification Coverage Ratio % 100 100 100 45
Times of Workplace Safety Training Number of sessions 536 1066 788 45
Total Duration of Workplace Safety Training 10000 hours 530.38 538.48 484.41 45

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Employee Satisfaction % 89.59 90.21 90.25 45
Employee Training Day/person 15.8 16.5 19.8 45
Number of Female Employees Receiving Training Person 1538 1723 1484 45
Number of Male Employees Receiving Training Person 17867 18701 17168 45
Number of Management Employees Receiving Training Person 1438 1424 1383 45
Number of Participants in Environmental Protection Training Person 13400 12183 10570 46
Number of Technology Business Employees Receiving Training Person 3399 3383 3217 45
Proportion of Employees Receiving Training % 95.1 96.9 99.8 45
Proportion of Female Employees Receiving Training % 92.5 97.5 99.2 45
Proportion of Male Employees Receiving Training % 97.7 99.2 99.6 45
Proportion of Management Employees Receiving Training % 100 100 100 45
Proportion of Operation and Maintenance Employees Receiving Training % 93.36 100 99.6 45
Proportion of Technology Business Employees Receiving Training % 92.86 97 94 45
R&D Investment CNY10 million 45.06 40.97 39.38 44
Times of ESG Training Time 1 3 3 44

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Number of Operation and Maintenance Employees Receiving Training Person 17360 15862 14057 45
Per Capita Training Hours of Female Employees Hour 4.13 11.75 13.15 45
Per Capita Training Hours of Male Employees Hour 10.24 13.9 15.7 45
Per Capita Training Hours of Management Employees Hour 18.8 18.8 20.4 45
Per Capita Training Hours of Technology Business Employees Hour 158.3 177 187.4 45
Per Capital Training Hours of Operation and Maintenance Employees Hour 83.3 116.5 144.8 45
Total Duration of ESG Training Hour 1.5 2.6 20 44
Total Investment in Employee Training CNY10000 2117.9 2294.54 2554.39 45
Year-on-year Growth Rate of R&D Expenses % 6.74 -5.06 -3.87 44

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Amount of Purchases from Related Parties CNY1 million 3487 2104 2770 44
Amount of Sales to Related Parties CNY1 million 4259 6412 8773 44
Number of Domestic Suppliers Number 2671 2071 2130 44
Number of Overseas Suppliers Number 16 11 22 44
Number of Registered Suppliers Number 2684 2082 2152 44
Purchases from Related Parties per Million Revenue CNY1000 30.63 28.49 28.07 44
Total Market Capitalization CNY10 million 260.58 197.97 182.9 44

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Number of Suppliers Receiving ESG Training 1 1 24 45
Number of Suppliers with Second-Party Audits during the Reporting Period Number 24 24 42 44
Times of ESG Training for Suppliers Piece 1 1 24 45

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2021 2022 2023 Report Pages
Inspection Pass Rate of Products % 100 100 100 44
Sales to Related Parties per Million Revenue CNY1000 3.74 6.28 8.87 44

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Customer Complaint Resolution Rate % 93.64 87.73 94.85 44
Customer Satisfaction % 88.01 88.07 88.17 44
Number of Customer Complaints Accepted Piece 1713 1742 1916 44
Total Number of Customers Person 1859 1999 1466 44
Total Number of Customers in East China Person 1123 1191 1099 44
Total Number of Customers in North China Person 152 183 108 44
Total Number of Customers in South China Person 158 181 104 44
Total Number of Customers in Southwest China Person 166 142 61 44
Total Number of Overseas Customers Person 126 157 170 44

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2021 2022 2023 Report Pages
Annual Number of Invention Patents Applied Piece 378 354 280 44
Annual Number of Newly Granted Invention Patents Piece 165 154 76 44
Annual Number of Newly Granted Patents Piece 456 482 295 44
Annual Number of Patents Applied Piece 529 511 402 44
Number of Software Copyrights Piece 2 2 10 44

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2021 2022 2023 Report Pages
Aggregate Shareholding Percentage of Top Ten Shareholders % 75.5 75.2 75.6 44
Number of Employees Punished or Fired for Violating Anti-Corruption Policies Person 3 5 2 44
Total Taxes CNY100 million 37.5 18 11.21 44

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Number of Days between the Notice Date and the Convening Date of the Annual General Meeting of Shareholders Day 49 49 27 44

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 2023 Report Pages
Director Coverage Rate of Anti-Corruption Related Training % 100 100 100 44
Duration of Law-abiding and Compliance Training Hour 16 16 16 44
Number of Directors Who Participated in Anti-Corruption Related Training Person 5 8 9 44
Number of Employees Who Participated in Anti-Corruption Related Training Person 8498 7900 7545 44
Number of Participants in Law-abiding and Compliance Training Person 210 281 506 44
Per Capita Training Hours of Anti-Corruption Related Training of Directors Hour 45 35 32 44
Proportion of Independent Directors % 60 57.1 57.1 44

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Compound Growth Rate of Operating Revenue % 11.58 8.6 6.63 44
Per Capita Revenue CNY10000 479 417 533 45

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Number of Employee Volunteers Person 3531 3102 2571 45
Number of Participants in Volunteer Activities (person-time) Person 4379 4015 4826 46
Per Capita Volunteer Service Hours Hour 2.43 2.42 2.43 45
Social Contribution Per Share Yuan 2.11 0.79 0.53 44
Total Duration of Annual Volunteer Activities Hour 8097 7561 8548 45
Total External Donation Amount CNY10000 2567 349.87 363.79 45

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions ton 29450 19780 87120
NOâ‚“ Emissions ton 93620 64570 72840
SOâ‚“ Emissions ton 51750 42970 42130

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) 10000 tons 3483.3 3329.16 3560.2
Indirect Energy Emissions (Scope 2) 10000 tons 335.74 320.88 307.61
Scope 1 GHG Emissions Intensity (By Product Volume) Ton 1.66 1.66 1.71
Scope 2 GHG Emissions Intensity (By Product Volume) Ton 0.16 0.16 0.15
Total GHG Emissions 10000 tons 3819.04 3650.04 3887.8
Total GHG Emissions Intensity (By Product Volume) Ton 1.22 1.82 1.85

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Disposal Rate of Hazardous Waste % 100 100 100
Total Hazardous Waste tons 73700 77800 85600
Total Hazardous Waste Intensity (By Product Weight) Kilogram/Ton 2.56 3.89 4.61

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste Recycled 10000 tons 1215.05 1273.94 1408.62
Total Non-Hazardous Waste Intensity (By Product Weight) Kilogram/Ton 601.44 636.97 856.41

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021 2022 2023
Qualification Rate of Standardized Management over Hazardous Wastes % 100 100 100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Diesel Fuel Consumption Ton 6181 7389 5104
Energy Consumption Intensity (By Unit Product) Kilogram of standard coal equivalent 552.71 572 577.93
Fossil Fuel Consumption 10000 tons 644.55 706 719
Gasoline Consumption Ton 2575 2320 2256
Natural Gas Consumption 10000 cubic meters 5802.64 5380 7053.48
Renewable Energy Consumption 100 million kwh 0.21 0.33 0.37
Total Energy Consumption 10000 tons of standard coal equivalent value 1158.87 1162 1210.8

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Recycled Water Usage 10000 cubic meters 265766.92 232644 238318.27
Total Wastewater Discharge 10000 tons 2511 1836 1135
Total Water Withdrawal 10000 tons 18378.59 17070 15515
Water Consumption in Office 10000 cubic meters 213 283.49 221.83
Water Withdrawal Intensity Ton/CNY10000 16.58 16.04 15.71

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
Water Consumption Reduction Compared to Last Year 10000 tons 7.15 82.06

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Intensity (By Product Weight) Kilogram/Ton steel 2.09 2.09 2.97
Packaging Materials Consumed tons 47600 41600 61200

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2021 2022 2023
Total Investment in Ecological Restoration CNY100 million 40.62 40.3 33.83

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 Person 10009 9442 8114
Number of Employees Aged Above 50 Person 5270 5308 5691
Number of Female Employees Person 1563 1775 1485
Number of Full-time Employees Person 18730 20844 18555
Number of Male Employees Person 17167 19069 17070
Number of New Employees Person 292 209 225
Number of Total Employees Person 18730 20844 18555
Percentage of Employees Aged 30-50 % 53.5 45.3 43.7
Percentage of Employees Aged Above 50 % 28.2 25.5 30.7
Percentage of Female Employees % 8.3 8.5 8
Percentage of Full-time Employees % 100 100 100
Percentage of Male Employees % 91.5 91.5 92
Percentage of New Employees % 1.6 1 1.2

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 0.21 0.06 0.04
Turnover Rate of Employees Aged Above 50 % 0.08 0.01 0.01
Turnover Rate of Employees Aged Below 30 % 0.14 0.08 0.15
Turnover Rate of Female Employees % 1.41 0.9 0.27
Turnover Rate of Male Employees % 0.43 0.19 0.26
Turnover Rate of Total Employees % 0.54 0.31 0.26

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Number of Fatalities as a Result of Work-related Injuries Person 2 1
Number of Fatalities of the Last 3 Years Person 3 3 1
Number of Work-related Fatalities Person 2 1
Number of Work-related Fatalities for Direct Employee Person 2 1
Number of Work-related Fatality for Subcontractors Person 3 7 2

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries working days 12405 6295 380

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Health Check Coverage for Employees % 100 100 100
Investment in Work Safety million CNY 13.7 19.3 7.6
Number of People Receiving Training on Work Safety Person 37049 43504 53833
Number of Safety knowledge lectures Number of sessions 536 1066 788
Participation Rate of Safety Training % 100 100 100
Total Hours of Safety Training for Employees hours 530380 538480 484410

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 95.1 96.9 99.8
Percentage of Trained Female Employees % 92.5 97.5 99.2
Percentage of Trained Male Employees % 97.7 99.2 99.6
Percentage of Trained Operational Employees % 93.36 100 99.6
Percentage of Trained Senior Management % 100 100 100
Percentage of Trained Technical Employees % 92.86 97 94

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) Hour 4.13 11.75 13.15
Average Training Hours (Male) Hour 10.24 13.9 15.7
Average Training Hours (Operational Employees) Hour 83.3 116.5 144.8
Average Training Hours (Senior Management) Hour 18.8 18.8 20.4
Average Training Hours (Technical Employees) Hour 158.3 177 187.4
Training Hours of ESG Hour 1.5 2.6 20

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Mainland China Number 2671 2071 2130
Number of Suppliers in Overseas Number 16 11 22
Number of Total Suppliers Number 2684 2082 2152

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Number of Supplier Social Responsibility Training Sessions Piece 1 1 24
Number of Suppliers Participating in ESG Training 1 1 24

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Complaint Growth Rate % 1.69 9.99
Complaints Handling Rate % 93.64 87.73 94.85
Satisfaction Rate of Customer Complaint Handling % 88.01 88.07 88.17
Total Number of Customer Complaints Piece 1713 1742 1916

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2021 2022 2023
Number of Invention Patents Piece 165 154 76
Number of Patents Applied Piece 529 511 402
Number of Patents Granted Piece 456 482 295

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit 2021 2022 2023
Number of Confirmed Incidents of Corruption Person 3 5 2

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022 2023
Anti-corruption Training Coverage among Directors and Management % 100 100 100
Average Anti-corruption Training Hours for Directors and Management Hour 45 35 32
Number of Directors and Management Attendance for Anti-corruption Training Person 5 8 9
Number of General Employees Attendance for Anti-corruption Training Person 8498 7900 7545
Number of People Participated in Ethical Standards and Anti-corruption Training Person 8503 7908 7554

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Average Hours of Employee Volunteer Services Hour 2.43 2.42 2.43
Number of Employees Participating in Volunteer Activities Person 3531 3102 2571
Number of Participations in Volunteer Activities Person-time 4379 4015 4826
Number of Volunteers among Employees Person 3531 3102 2571
Total Public Welfare Donations CNY 25670000 3498700 3637900
Total Volunteer Service Hours Hour 8097 7561 8548