2023 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
GHG emissions per unit area (Haitong Securities, 2023) | tCO2e/m² | 0.1 | 13 | ||
GHG emissions per unit area (Scope 1 and Scope 2) | tCO2e/m2 | 0.12 | 0.06 | 0.07 | 47 |
Scope 1 GHG emissions | tCO2e | 3009.91 | 2062.80 | 2048.47 | 47 |
Scope 2 GHG emissions | tCO2e | 24741.49 | 10707.03 | 12084.54 | 47 |
Scope 3 GHG emissions | tCO2e | 13645.06 | 12707.38 | 13271.97 | 47 |
Total GHG emissions | tCO2e | 41397.26 | 25357.87 | 27404.98 | 47 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Amount of waste toner cartridges generated | Ton | 0.98 | 0.96 | 0.98 | 47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Amount of ink cartridges and drum unit generated | Ton | 0.05 | 0.05 | 0.05 | 47 |
Amount of non-hazardous waste generated | Ton | 6 | 6 | 27 | 47 |
Amount of waste paper generated | Ton | 5 | 5 | 25 | 47 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Kitchen waste composted at Haitong Securities canteen | kg | 50 | 19 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Annual photovoltaic power generation of Zhangjiang High-Tech Park Data Center | MWh | 135 | 19 | ||
Comprehensive energy consumption | tce | 132603.68 | 126734.35 | 77540.27 | 47 |
Comprehensive energy consumption per unit area | tce/m2 | 0.38 | 0.32 | 0.22 | 47 |
Energy consumption of SEC Jufeng Computer Room | kWh | 81353 | 269449 | 1527861 | 47 |
Energy consumption of the Data Center in Zhangjiang High-Tech Park | kWh | 4170764 | 5486052 | 6503347 | 47 |
Energy consumption of the Guohong Road Computer Room (the headquarters of Haitong Securities) | kWh | 4857142 | 4271511 | 5603347 | 47 |
Energy consumption of the Jinqiao Disaster Recovery Computer Room | kWh | 1190353 | 811557 | 1527861 | 47 |
Green electricity share of Zhangjiang High-Tech Park Computer Room | % of total power supply | 45 | 19 | ||
Natural gas consumption per unit area | m3/m2 | 0.004 | 0.003 | 0.004 | 47 |
Power consumption per unit area | kWh/m2 | 150.17 | 138.36 | 130.69 | 47 |
Power consumption per unit area (Haitong Securities, 2023) | kWh/m² | 530.69 | 13 | ||
Theoretical renewable energy consumption | tce | 53.02 | 47 | ||
Total energy consumption of own data centers | kWh | 14401683 | 24409851 | 24441275 | 47 |
Total energy consumption of rented data centers | kWh | 9410384 | 8569120 | 8003934 | 47 |
Total energy consumption of the data center of the parent company | kWh | 9542157 | 16840653 | 24441275 | 47 |
Total installed photovoltaic capacity of Zhangjiang High-Tech Park Data Center | kW | 265 | 19 | ||
Total natural gas consumption | m3 | 1566 | 1348 | 1347 | 47 |
Total power consumption | kWh | 1035447.56 | 1124748.37 | 778457.24 | 47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
A4 paper consumption at Haitong Securities | packets | 4000 | 4000 | 2000 | 19 |
Reduction in water consumption per unit area at Haitong Securities | % (compared with 2020) | 38.64 | 19 | ||
Total recycling water | Ton | 645 | 47 | ||
Total water consumption | Ton | 147555.32 | 109600.74 | 172364.93 | 47 |
Water consumption per unit area | Ton/m2 | 0.51 | 0.39 | 0.65 | 47 |
Water recovery rate at Zhangjiang High-Tech Park and air conditioning at Haitong Fund Finance Plaza | % | 65 | 19 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Energy consumption intensity decrease (2023 target, compared to 2022, Haitong Securities headquarters and business outlets) | % (0.00502 tons of standard coal equivalent/RMB10000) | 5 | 18 |
Energy intensity year-on-year decrease (2023, Haitong Securities headquarters and business outlets) | % | 5.47 | 18 |
Lighting energy consumption reduction in Zhangjiang High-Tech Park computer room building after upgrade | % | 60 | 19 |
Reduction in cooling tower power consumption after installation of permanent magnet motors in Zhangjiang High-Tech Park Data Center | % | 8 | 19 |
Total energy consumption growth rate (2023 target, compared to 2022, Haitong Securities headquarters and business outlets) | % (6229.03 tons of standard coal equivalent) | 17 | 18 |
Total energy consumption year-on-year decrease (2023, Haitong Securities headquarters and business outlets) | % | 8.74 | 18 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of paperless office operations | Times | 200866 | 300113 | 301063 | 47 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Annual spending on environmental investment | RMB10000 | 705.57 | 47 | ||
Number of environmental training sessions | Times | 11 | 47 | ||
Number of sheets saved by paperless office | Pieces | 1004830 | 1500565 | 1891215 | 47 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Full-timers under employment contract | Person | 6146 | 6584 | 6998 | 48 |
Full-timers under temporary staffing arrangements | Person | 336 | 48 | ||
Middle management | Person | 1058 | 48 | ||
Number of employees from ethnic minority groups | Person | 237 | 48 | ||
Ordinary employees | Person | 6265 | 48 | ||
Senior management | Person | 11 | 48 | ||
Senior management by gender: Female | Person | 1 | 48 | ||
Senior management by gender: Male | Person | 10 | 48 | ||
Social insurance coverage rate | % | 100 | 100 | 100 | 49 |
Staff number by age group: 30 to 50 years old | Person | 4070 | 4271 | 4960 | 48 |
Staff number by age group: < 30 years old | Person | 1500 | 1642 | 1596 | 48 |
Staff number by age group: > 50 years old | Person | 576 | 671 | 778 | 48 |
Staff number by gender: Female | Person | 2650 | 2845 | 3219 | 48 |
Staff number by gender: Male | Person | 3496 | 3739 | 4115 | 48 |
Staff number by geographic region: Chinese Mainland | Person | 6146 | 6584 | 7313 | 48 |
Staff number by geographic region: Overseas (including Hong Kong, Macao and Taiwan) | Person | 21 | 48 | ||
Total assets | RMB 10000 | 7442915.46 | 7530930.50 | 7545689.52 | 47 |
Total staff number | Person | 6146 | 6584 | 7334 | 48 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of labor disputes | Piece | 2 | 48 | ||
Staff turnover rate | % | 6.54 | 4.55 | 5.21 | 48 |
Staff turnover rate by age group: 30 to 50 years old | % | 6.09 | 4.47 | 3.71 | 48 |
Staff turnover rate by age group: < 30 years old | % | 9.47 | 6.52 | 11.72 | 48 |
Staff turnover rate by age group: > 50 years old | % | 1.04 | 0.30 | 1.41 | 48 |
Staff turnover rate by gender: Female | % | 4.91 | 3.97 | 5.44 | 48 |
Staff turnover rate by gender: Male | % | 7.78 | 5.00 | 5.03 | 48 |
Staff turnover rate by geographic region: Chinese Mainland | % | 6.54 | 4.55 | 5.22 | 48 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Number of work-related injuries | Person | 3 | 49 |
Work-related deaths | Person | 1 | 49 |
Lost days due to work injury.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Days lost due to work-related injuries | Day | 31 | 49 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Employee health checkup rate | % | 100 | 100 | 100 | 49 |
Number of employees receiving environmental training | Person-times | 2721 | 47 | ||
Proportion of employees covered by occupational health and safety training | % | 84.95 | 49 | ||
Total spending on safe operations | RMB10000 | 254 | 49 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Coverage of staff training | % | 100.00 | 97.26 | 97.26 | 48 |
Coverage of staff training by employee category: Middle management | % | 12.37 | 11.93 | 14.84 | 48 |
Coverage of staff training by employee category: Ordinary employees | % | 87.49 | 87.84 | 85.01 | 48 |
Coverage of staff training by employee category: Senior management | % | 0.15 | 0.15 | 0.15 | 48 |
Coverage of staff training by gender: Female | % | 43.12 | 43.74 | 43.74 | 48 |
Coverage of staff training by gender: Male | % | 56.88 | 56.26 | 56.26 | 48 |
Number of employees trained | Person-times | 350000 | 348177 | 298122 | 48 |
Number of employees trained on occupational health and safety | Person | 6230 | 49 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Average hours of employee training | Hour | 33.22 | 42.00 | 34.04 | 48 |
Average hours of employee training by employee category: Middle management | Hour | 34.18 | 42.00 | 34.45 | 48 |
Average hours of employee training by employee category: Ordinary employees | Hour | 32.68 | 42.00 | 33.88 | 48 |
Average hours of employee training by employee category: Senior management | Hour | 30.87 | 35.00 | 88.00 | 48 |
Average hours of employee training by gender: Female | Hour | 33.21 | 42.00 | 33.92 | 48 |
Average hours of employee training by gender: Male | Hour | 33.23 | 42.00 | 34.13 | 48 |
Staff training expenditure | RMB10000 | 780.00 | 715.00 | 1067.00 | 48 |
Total hours of occupational health and safety training | Hour | 36 | 49 |
Number of suppliers by geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of suppliers in Hong Kong, Macao, Taiwan and overseas regions | 9 | 5 | 362 | 49 | |
Number of suppliers in the Chinese Mainland | 725 | 615 | 1538 | 49 | |
Total number of suppliers | 734 | 620 | 1900 | 49 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Green and sustainable bonds issued (Haitong International, cumulative to end of 2023) | USD billion | 2.54 | 13 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of suppliers assessed for environment, labor and ethical performance | 734 | 620 | 1441 | 49 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Customer satisfaction by telephone | % | 99.08 | 99.57 | 99.99 | 49 |
Customer satisfaction online | % | 99.98 | 99.96 | 99.97 | 49 |
Number of complaints | Piece | 152 | 57 | 100 | 49 |
Number of customer inquiries by telephone | Piece | 475877 | 279377 | 257504 | 49 |
Number of customer inquiries online | Piece | 312171 | 246302 | 245887 | 49 |
Number of customer inquiries via smart service | Piece | 2153403 | 1468024 | 1432730 | 49 |
Number of customer satisfaction surveys by telephone | Time | 58265 | 38789 | 44723 | 49 |
Number of customer satisfaction surveys online | Time | 78442 | 66448 | 60178 | 49 |
Ratio of complaints solved | % | 100 | 100 | 100 | 49 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total tax payment | RMB 10000 | 785292.51 | 868030.30 | 478694.92 | 47 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of anti-corruption training sessions | Time | 18 | 8 | 8 | 49 |
Number of employees receiving anti-corruption training | Person | 452 | 264 | 300 | 49 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Basic earnings per share | RMB | 0.58 | 0.50 | 0.28 | 47 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Charitable donations | RMB10000 | 3137 | 2867 | 1656 | 49 |
Employee volunteer service hours | Hour | 9800 | 32500 | 17800 | 49 |
Number of employees participating in volunteer services | Person-time | 7800 | 8500 | 4100 | 49 |
Number of volunteer events | Time | 70 | 49 | ||
Per-capita hours of employee volunteer services | Hour | 1.59 | 4.94 | 2.43 | 49 |
Revenue | RMB 10000 | 4320546.74 | 2594818.75 | 2295274.96 | 47 |
Social contribution value per share (SCVPS) | RMB | 3.03 | 2.24 | 1.87 | 47 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tCO2e | 3009.91 | 2062.8 | 2048.47 |
Indirect Energy Emissions (Scope 2) | tCO2e | 24741.49 | 10707.03 | 12084.54 |
Total GHG Emissions | tCO2e | 41397.26 | 25357.87 | 27404.98 |
Total GHG Emissions Intensity (By Area) | tCO2e/m2 | 0.12 | 0.06 | 0.07 |
Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 13645.06 | 12707.38 | 13271.97 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Non-Hazardous Waste Disposed | Ton | 6 | 6 | 27 |
Paper Waste | Ton | 5 | 5 | 25 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Energy Consumption Intensity (By Area) | tce/m2 | 0.38 | 0.32 | 0.22 |
Natural Gas Consumption | m3 | 1566 | 1348 | 1347 |
Percentage of Renewable Energy Consumption | % of total power supply | 45 | ||
Purchased Electricity Intensity (By Area) | kWh/m2 | 150.17 | 138.36 | 130.69 |
Renewable Energy Consumption | tce | 53.02 | ||
Solar Energy | MWh | 135 | ||
Total Electricity Consumption Intensity (By Area) | kWh/m² | 530.69 | ||
Total Energy Consumption | tce | 132603.68 | 126734.35 | 77540.27 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Recycled Water Usage | Ton | 645 | ||
Water Consumption | Ton | 147555.32 | 109600.74 | 172364.93 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2023 |
---|---|---|
Energy Consumption Reduction Percentage Compared to Last Year | % | 8.74 |
Target Energy Consumption Reduction Percentage Compared to Last Year | % | 5 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2023 |
---|---|---|
Total Investment in Ecological Restoration | RMB10000 | 705.57 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Employees Aged 30-50 | Person | 4070 | 4271 | 4960 |
Number of Employees Aged Above 50 | Person | 576 | 671 | 778 |
Number of Employees Aged Below 30 | Person | 1500 | 1642 | 1596 |
Number of Employees in Mainland China | Person | 6146 | 6584 | 7313 |
Number of Employees in Overseas | Person | 21 | ||
Number of Female Employees | Person | 2650 | 2845 | 3219 |
Number of Full-time Employees | Person | 6146 | 6584 | 7334 |
Number of General Employees | Person | 6265 | ||
Number of Male Employees | Person | 3496 | 3739 | 4115 |
Number of Middle Management Employees | Person | 1058 | ||
Number of Senior Management Employees | Person | 11 | ||
Number of Senior Management Employees (Female) | Person | 1 | ||
Number of Senior Management Employees (Male) | Person | 10 | ||
Number of Total Employees | Person | 6146 | 6584 | 7334 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 6.09 | 4.47 | 3.71 |
Turnover Rate of Employees Aged Above 50 | % | 1.04 | 0.3 | 1.41 |
Turnover Rate of Employees Aged Below 30 | % | 9.47 | 6.52 | 11.72 |
Turnover Rate of Employees in Mainland China | % | 6.54 | 4.55 | 5.22 |
Turnover Rate of Female Employees | % | 4.91 | 3.97 | 5.44 |
Turnover Rate of Male Employees | % | 7.78 | 5 | 5.03 |
Turnover Rate of Total Employees | % | 6.54 | 4.55 | 5.21 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2023 |
---|---|---|
Number of Fatalities as a Result of Work-related Injuries | Person | 1 |
Number of Fatalities of the Last 3 Years | Person | 1 |
Number of Work-related Fatalities | Person | 1 |
Lost days due to work injury.
Standard Indicator | Unit | 2023 |
---|---|---|
Lost Days Due to Work-related Injuries | Day | 31 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Health Check Coverage for Employees | % | 100 | 100 | 100 |
Investment in Work Safety | RMB10000 | 254 | ||
Number of People Receiving Training on Work Safety | Person-times | 2721 | ||
Participation Rate of Safety Training | % | 84.95 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 97.26 | 97.26 |
Percentage of Trained Female Employees | % | 43.12 | 43.74 | 43.74 |
Percentage of Trained General Employees | % | 87.49 | 87.84 | 85.01 |
Percentage of Trained Male Employees | % | 56.88 | 56.26 | 56.26 |
Percentage of Trained Middle Management | % | 12.37 | 11.93 | 14.84 |
Percentage of Trained Senior Management | % | 0.15 | 0.15 | 0.15 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Average Training Hours (Female) | Hour | 33.21 | 42 | 33.92 |
Average Training Hours (General Staff) | Hour | 32.68 | 42 | 33.88 |
Average Training Hours (Male) | Hour | 33.23 | 42 | 34.13 |
Average Training Hours (Middle Management) | Hour | 34.18 | 42 | 34.45 |
Average Training Hours (Senior Management) | Hour | 30.87 | 35 | 88 |
Average Training Hours per Employee | Hour | 33.22 | 42 | 34.04 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Suppliers in Mainland China | 725 | 615 | 1538 | |
Number of Total Suppliers | 734 | 620 | 1900 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Suppliers Participated in Sustainability Risk Assessment | 734 | 620 | 1441 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Complaint Growth Rate | % | -62.5 | 75.44 | |
Complaints Handling Rate | % | 100 | 100 | 100 |
Number of Complaints Dealt with | Piece | 152 | 57 | 100 |
Total Number of Customer Complaints | Piece | 152 | 57 | 100 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Anti-corruption Training Session | Time | 18 | 8 | 8 |
Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 452 | 264 | 300 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Average Hours of Employee Volunteer Services | Hour | 1.59 | 4.94 | 2.43 |
Number of Volunteer Activities Sessions | Time | 70 | ||
Total Volunteer Service Hours | Hour | 9800 | 32500 | 17800 |