2023 Sustainability Report

Year: 2023
Published: 2024-03-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
GHG emissions per unit area (Haitong Securities, 2023) tCO2e/m² 0.1 13
GHG emissions per unit area (Scope 1 and Scope 2) tCO2e/m2 0.12 0.06 0.07 47
Scope 1 GHG emissions tCO2e 3009.91 2062.80 2048.47 47
Scope 2 GHG emissions tCO2e 24741.49 10707.03 12084.54 47
Scope 3 GHG emissions tCO2e 13645.06 12707.38 13271.97 47
Total GHG emissions tCO2e 41397.26 25357.87 27404.98 47

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Amount of waste toner cartridges generated Ton 0.98 0.96 0.98 47

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Amount of ink cartridges and drum unit generated Ton 0.05 0.05 0.05 47
Amount of non-hazardous waste generated Ton 6 6 27 47
Amount of waste paper generated Ton 5 5 25 47

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Kitchen waste composted at Haitong Securities canteen kg 50 19

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Annual photovoltaic power generation of Zhangjiang High-Tech Park Data Center MWh 135 19
Comprehensive energy consumption tce 132603.68 126734.35 77540.27 47
Comprehensive energy consumption per unit area tce/m2 0.38 0.32 0.22 47
Energy consumption of SEC Jufeng Computer Room kWh 81353 269449 1527861 47
Energy consumption of the Data Center in Zhangjiang High-Tech Park kWh 4170764 5486052 6503347 47
Energy consumption of the Guohong Road Computer Room (the headquarters of Haitong Securities) kWh 4857142 4271511 5603347 47
Energy consumption of the Jinqiao Disaster Recovery Computer Room kWh 1190353 811557 1527861 47
Green electricity share of Zhangjiang High-Tech Park Computer Room % of total power supply 45 19
Natural gas consumption per unit area m3/m2 0.004 0.003 0.004 47
Power consumption per unit area kWh/m2 150.17 138.36 130.69 47
Power consumption per unit area (Haitong Securities, 2023) kWh/m² 530.69 13
Theoretical renewable energy consumption tce 53.02 47
Total energy consumption of own data centers kWh 14401683 24409851 24441275 47
Total energy consumption of rented data centers kWh 9410384 8569120 8003934 47
Total energy consumption of the data center of the parent company kWh 9542157 16840653 24441275 47
Total installed photovoltaic capacity of Zhangjiang High-Tech Park Data Center kW 265 19
Total natural gas consumption m3 1566 1348 1347 47
Total power consumption kWh 1035447.56 1124748.37 778457.24 47

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
A4 paper consumption at Haitong Securities packets 4000 4000 2000 19
Reduction in water consumption per unit area at Haitong Securities % (compared with 2020) 38.64 19
Total recycling water Ton 645 47
Total water consumption Ton 147555.32 109600.74 172364.93 47
Water consumption per unit area Ton/m2 0.51 0.39 0.65 47
Water recovery rate at Zhangjiang High-Tech Park and air conditioning at Haitong Fund Finance Plaza % 65 19

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Energy consumption intensity decrease (2023 target, compared to 2022, Haitong Securities headquarters and business outlets) % (0.00502 tons of standard coal equivalent/RMB10000) 5 18
Energy intensity year-on-year decrease (2023, Haitong Securities headquarters and business outlets) % 5.47 18
Lighting energy consumption reduction in Zhangjiang High-Tech Park computer room building after upgrade % 60 19
Reduction in cooling tower power consumption after installation of permanent magnet motors in Zhangjiang High-Tech Park Data Center % 8 19
Total energy consumption growth rate (2023 target, compared to 2022, Haitong Securities headquarters and business outlets) % (6229.03 tons of standard coal equivalent) 17 18
Total energy consumption year-on-year decrease (2023, Haitong Securities headquarters and business outlets) % 8.74 18

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Number of paperless office operations Times 200866 300113 301063 47

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2022 2023 Report Pages
Annual spending on environmental investment RMB10000 705.57 47
Number of environmental training sessions Times 11 47
Number of sheets saved by paperless office Pieces 1004830 1500565 1891215 47

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Full-timers under employment contract Person 6146 6584 6998 48
Full-timers under temporary staffing arrangements Person 336 48
Middle management Person 1058 48
Number of employees from ethnic minority groups Person 237 48
Ordinary employees Person 6265 48
Senior management Person 11 48
Senior management by gender: Female Person 1 48
Senior management by gender: Male Person 10 48
Social insurance coverage rate % 100 100 100 49
Staff number by age group: 30 to 50 years old Person 4070 4271 4960 48
Staff number by age group: < 30 years old Person 1500 1642 1596 48
Staff number by age group: > 50 years old Person 576 671 778 48
Staff number by gender: Female Person 2650 2845 3219 48
Staff number by gender: Male Person 3496 3739 4115 48
Staff number by geographic region: Chinese Mainland Person 6146 6584 7313 48
Staff number by geographic region: Overseas (including Hong Kong, Macao and Taiwan) Person 21 48
Total assets RMB 10000 7442915.46 7530930.50 7545689.52 47
Total staff number Person 6146 6584 7334 48

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of labor disputes Piece 2 48
Staff turnover rate % 6.54 4.55 5.21 48
Staff turnover rate by age group: 30 to 50 years old % 6.09 4.47 3.71 48
Staff turnover rate by age group: < 30 years old % 9.47 6.52 11.72 48
Staff turnover rate by age group: > 50 years old % 1.04 0.30 1.41 48
Staff turnover rate by gender: Female % 4.91 3.97 5.44 48
Staff turnover rate by gender: Male % 7.78 5.00 5.03 48
Staff turnover rate by geographic region: Chinese Mainland % 6.54 4.55 5.22 48

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2023 Report Pages
Number of work-related injuries Person 3 49
Work-related deaths Person 1 49

Lost days due to work injury.

Indicator Unit 2023 Report Pages
Days lost due to work-related injuries Day 31 49

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Employee health checkup rate % 100 100 100 49
Number of employees receiving environmental training Person-times 2721 47
Proportion of employees covered by occupational health and safety training % 84.95 49
Total spending on safe operations RMB10000 254 49

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Coverage of staff training % 100.00 97.26 97.26 48
Coverage of staff training by employee category: Middle management % 12.37 11.93 14.84 48
Coverage of staff training by employee category: Ordinary employees % 87.49 87.84 85.01 48
Coverage of staff training by employee category: Senior management % 0.15 0.15 0.15 48
Coverage of staff training by gender: Female % 43.12 43.74 43.74 48
Coverage of staff training by gender: Male % 56.88 56.26 56.26 48
Number of employees trained Person-times 350000 348177 298122 48
Number of employees trained on occupational health and safety Person 6230 49

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average hours of employee training Hour 33.22 42.00 34.04 48
Average hours of employee training by employee category: Middle management Hour 34.18 42.00 34.45 48
Average hours of employee training by employee category: Ordinary employees Hour 32.68 42.00 33.88 48
Average hours of employee training by employee category: Senior management Hour 30.87 35.00 88.00 48
Average hours of employee training by gender: Female Hour 33.21 42.00 33.92 48
Average hours of employee training by gender: Male Hour 33.23 42.00 34.13 48
Staff training expenditure RMB10000 780.00 715.00 1067.00 48
Total hours of occupational health and safety training Hour 36 49

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of suppliers in Hong Kong, Macao, Taiwan and overseas regions 9 5 362 49
Number of suppliers in the Chinese Mainland 725 615 1538 49
Total number of suppliers 734 620 1900 49

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Green and sustainable bonds issued (Haitong International, cumulative to end of 2023) USD billion 2.54 13

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Number of suppliers assessed for environment, labor and ethical performance 734 620 1441 49

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Customer satisfaction by telephone % 99.08 99.57 99.99 49
Customer satisfaction online % 99.98 99.96 99.97 49
Number of complaints Piece 152 57 100 49
Number of customer inquiries by telephone Piece 475877 279377 257504 49
Number of customer inquiries online Piece 312171 246302 245887 49
Number of customer inquiries via smart service Piece 2153403 1468024 1432730 49
Number of customer satisfaction surveys by telephone Time 58265 38789 44723 49
Number of customer satisfaction surveys online Time 78442 66448 60178 49
Ratio of complaints solved % 100 100 100 49

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2021 2022 2023 Report Pages
Total tax payment RMB 10000 785292.51 868030.30 478694.92 47

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 2023 Report Pages
Number of anti-corruption training sessions Time 18 8 8 49
Number of employees receiving anti-corruption training Person 452 264 300 49

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Basic earnings per share RMB 0.58 0.50 0.28 47

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Charitable donations RMB10000 3137 2867 1656 49
Employee volunteer service hours Hour 9800 32500 17800 49
Number of employees participating in volunteer services Person-time 7800 8500 4100 49
Number of volunteer events Time 70 49
Per-capita hours of employee volunteer services Hour 1.59 4.94 2.43 49
Revenue RMB 10000 4320546.74 2594818.75 2295274.96 47
Social contribution value per share (SCVPS) RMB 3.03 2.24 1.87 47

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) tCO2e 3009.91 2062.8 2048.47
Indirect Energy Emissions (Scope 2) tCO2e 24741.49 10707.03 12084.54
Total GHG Emissions tCO2e 41397.26 25357.87 27404.98
Total GHG Emissions Intensity (By Area) tCO2e/m2 0.12 0.06 0.07
Total Other Indirect Energy Emissions (Scope 3) tCO2e 13645.06 12707.38 13271.97

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste Disposed Ton 6 6 27
Paper Waste Ton 5 5 25

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Energy Consumption Intensity (By Area) tce/m2 0.38 0.32 0.22
Natural Gas Consumption m3 1566 1348 1347
Percentage of Renewable Energy Consumption % of total power supply 45
Purchased Electricity Intensity (By Area) kWh/m2 150.17 138.36 130.69
Renewable Energy Consumption tce 53.02
Solar Energy MWh 135
Total Electricity Consumption Intensity (By Area) kWh/m² 530.69
Total Energy Consumption tce 132603.68 126734.35 77540.27

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Recycled Water Usage Ton 645
Water Consumption Ton 147555.32 109600.74 172364.93

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Energy Consumption Reduction Percentage Compared to Last Year % 8.74
Target Energy Consumption Reduction Percentage Compared to Last Year % 5

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2023
Total Investment in Ecological Restoration RMB10000 705.57

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 Person 4070 4271 4960
Number of Employees Aged Above 50 Person 576 671 778
Number of Employees Aged Below 30 Person 1500 1642 1596
Number of Employees in Mainland China Person 6146 6584 7313
Number of Employees in Overseas Person 21
Number of Female Employees Person 2650 2845 3219
Number of Full-time Employees Person 6146 6584 7334
Number of General Employees Person 6265
Number of Male Employees Person 3496 3739 4115
Number of Middle Management Employees Person 1058
Number of Senior Management Employees Person 11
Number of Senior Management Employees (Female) Person 1
Number of Senior Management Employees (Male) Person 10
Number of Total Employees Person 6146 6584 7334

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 6.09 4.47 3.71
Turnover Rate of Employees Aged Above 50 % 1.04 0.3 1.41
Turnover Rate of Employees Aged Below 30 % 9.47 6.52 11.72
Turnover Rate of Employees in Mainland China % 6.54 4.55 5.22
Turnover Rate of Female Employees % 4.91 3.97 5.44
Turnover Rate of Male Employees % 7.78 5 5.03
Turnover Rate of Total Employees % 6.54 4.55 5.21

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2023
Number of Fatalities as a Result of Work-related Injuries Person 1
Number of Fatalities of the Last 3 Years Person 1
Number of Work-related Fatalities Person 1

Lost days due to work injury.

Standard Indicator Unit 2023
Lost Days Due to Work-related Injuries Day 31

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Health Check Coverage for Employees % 100 100 100
Investment in Work Safety RMB10000 254
Number of People Receiving Training on Work Safety Person-times 2721
Participation Rate of Safety Training % 84.95

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 100 97.26 97.26
Percentage of Trained Female Employees % 43.12 43.74 43.74
Percentage of Trained General Employees % 87.49 87.84 85.01
Percentage of Trained Male Employees % 56.88 56.26 56.26
Percentage of Trained Middle Management % 12.37 11.93 14.84
Percentage of Trained Senior Management % 0.15 0.15 0.15

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) Hour 33.21 42 33.92
Average Training Hours (General Staff) Hour 32.68 42 33.88
Average Training Hours (Male) Hour 33.23 42 34.13
Average Training Hours (Middle Management) Hour 34.18 42 34.45
Average Training Hours (Senior Management) Hour 30.87 35 88
Average Training Hours per Employee Hour 33.22 42 34.04

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Mainland China 725 615 1538
Number of Total Suppliers 734 620 1900

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers Participated in Sustainability Risk Assessment 734 620 1441

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Complaint Growth Rate % -62.5 75.44
Complaints Handling Rate % 100 100 100
Number of Complaints Dealt with Piece 152 57 100
Total Number of Customer Complaints Piece 152 57 100

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022 2023
Number of Anti-corruption Training Session Time 18 8 8
Number of People Participated in Ethical Standards and Anti-corruption Training Person 452 264 300

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Average Hours of Employee Volunteer Services Hour 1.59 4.94 2.43
Number of Volunteer Activities Sessions Time 70
Total Volunteer Service Hours Hour 9800 32500 17800