2023 Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Estimated annual nitrogen oxide emissions reduction from '23 Ronghe Financing MTN008 (Carbon Neutrality Bond) | tons NOx | 51.94 | 67 | |||
| Estimated annual soot emissions reduction from '23 Ronghe Financing MTN008 (Carbon Neutrality Bond) | tons | 7.53 | 67 | |||
| Estimated annual sulfur dioxide emissions reduction from '23 Ronghe Financing MTN008 (Carbon Neutrality Bond) | tons SO2 | 34.51 | 67 | |||
| Nitrogen oxides | ton | 8.52 | 7.98 | 130 | ||
| Nitrogen oxides reduced by green projects | ton | 436.31 | 206.44 | 1377.80 | 128 | |
| Particulate matter | ton | 0.06 | 0.05 | 130 | ||
| Sulfur dioxide | ton | 0.34 | 0.32 | 130 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Annual carbon dioxide emissions reduction from CZBank's first green PPN underwriting (China Kangfu International Leasing Co., Ltd.) | tons CO2 | 1623500 | 67 | ||
| Direct GHG emissions (Scope 1) | Ton of CO2 equivalent | 335.55 | 3184.02 | 3586.64 | 130 |
| Greenhouse GHG emission intensity | Ton of CO2 equivalent / m² | 0.15 | 0.24 | 0.07 | 130 |
| Indirect GHG emissions (Scope 2) | Ton of CO2 equivalent | 16420.28 | 178096.80 | 52826.06 | 130 |
| Total GHG emissions (Scope 1 and 2) | Ton of CO2 equivalent | 16755.83 | 181280.83 | 56412.70 | 130 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste generated per unit area | ton/m² | 0.0000054 | 0.000023 | 0.000032 | 132 |
| Toner cartridges, ink cartridges (mainly hazardous waste) | ton | 0.5992 | 17.52 | 25.84 | 132 |
| Total amount of hazardous waste | ton | 0.5992 | 17.52 | 25.84 | 132 |
| Total waste generated | ton | 2001.10 | 6595.50 | 9290.35 | 132 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Food waste | ton | 344.00 | 1517.06 | 2195.11 | 132 |
| Household waste | ton | 1656.50 | 4936.82 | 6994.89 | 132 |
| Non-hazardous electronic waste | ton | 61.88 | 67.93 | 132 | |
| Non-hazardous waste generated per unit area | ton/m² | 0.0179 | 0.0087 | 0.0113 | 132 |
| Office supplies waste | ton | 62.23 | 6.58 | 132 | |
| Total non-hazardous waste generated | ton | 2000.50 | 6577.98 | 9264.50 | 132 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Ammonia nitrogen emissions reduced by green projects | ton | 739.94 | 723.94 | 12.19 | 128 | |
| Amount raised by CZBank underwriting '23 Ronghe Financing MTN008 (Carbon Neutrality Bond) | billion RMB | 1 | 67 | |||
| Amount raised by CZBank underwriting China's first green PPN (China Kangfu International Leasing Co., Ltd.) | million RMB | 500 | 67 | |||
| Amount raised by Shenzhen Government offshore RMB green and social responsibility bonds (assisted by CZBank) | billion RMB | 5 | 67 | |||
| Amount raised by Taiping Low Carbon Economy Hybrid Initiated Fund (primary sales channel: CZBank) | million RMB | 119 | 67 | |||
| Carbon dioxide equivalent emissions reduced by green projects | ton | 90681.14 | 80770.21 | 175628.75 | 128 | |
| Chemical oxygen demand reduced by green projects | ton | 2641.73 | 1110.50 | 4388.28 | 128 | |
| Estimated annual carbon dioxide emissions reduction from '23 Ronghe Financing MTN008 (Carbon Neutrality Bond) | tons CO2 | 252200 | 67 | |||
| Sulfur dioxide reduced by green projects | ton | 776.45 | 1278.11 | 3348.19 | 128 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Paper saved by electronic credit card statements | ton | 36.50 | 32.90 | 31.82 | 133 |
| Paper saved by the electronic voucher data pilot project | ton | 1.43 | 2.39 | 133 | |
| Paper saved in office system operation | ton | 38.51 | 45.20 | 44.80 | 133 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Balance of clean energy loans | RMB billion | 7.905 | 12.501 | 17.120 | 127 | |
| Balance of cleaner production loans | RMB billion | 3.157 | 5.185 | 11.456 | 127 | |
| Balance of energy conservation and environmental protection loans | RMB billion | 12.316 | 21.174 | 29.612 | 127 | |
| Balance of environment protection loans | RMB billion | 4.443 | 6.014 | 12.504 | 127 | |
| Balance of green service loans | RMB billion | 0.606 | 2.472 | 1.159 | 128 | |
| Balance of infrastructure green upgrade loans | RMB billion | 75.817 | 98.577 | 131.585 | 128 | |
| Diesel consumption | Litre | 6587.00 | 8109.96 | 19085.56 | 130 | |
| Energy consumption per unit area | mWh /m² | 0.34 | 0.57 | 0.14 | 130 | |
| Estimated annual standard coal offset from '23 Ronghe Financing MTN008 (Carbon Neutrality Bond) | tons standard coal | 98600 | 67 | |||
| Gasoline consumption | L, Litre | 20409.86 | 622186.35 | 844719.13 | 21, 130 | |
| Natural gas consumption | m³ | 125071.00 | 825250.12 | 773699.38 | 130 | |
| Oversubscription rate for Shenzhen Government offshore RMB bonds (assisted by CZBank) | times | 4.1 | 67 | |||
| Standard coal consumption reduced by green projects | ton | 42794.74 | 36814.44 | 61760.48 | 128 | |
| Total energy consumption | mWh | 37461.60 | 431414.95 | 116187.74 | 130 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Total office water consumption | t, ton | 171454.00 | 525778.38 | 574932.10 | 21, 133 | |
| Water consumption per unit area | ton/m² | 1.53 | 0.70 | 0.70 | 133 | |
| Water saved by green projects | ton | 10751700.23 | 9525871.43 | 9442056.75 | 128 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Annual standard coal offset from CZBank's first green PPN underwriting (China Kangfu International Leasing Co., Ltd.) | tons standard coal | 632400 | 67 | ||
| Data center water usage effectiveness (WUE) | / | 2.007 | 2.286 | 2.078 | 133 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Environmental financing balance | RMB billion | 127.607 | 167.452 | 225.631 | 128 |
| Number of green projects supported | No. | 11898 | 14176 | 15478 | 128 |
| The balance of loans to high pollution, high energy consumption and overcapacity industries | RMB billion | 46.467 | 53.048 | 62.897 | 128 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Average board meeting attendance | % | 93.44 | 99.45 | 94.32 | 20, 101 | |
| Average tenure of board members | Year | 4.84 | 5.85 | 5.93 | 101 | |
| Labor contract signing rate | % | 100 | 100 | 100 | 110 | |
| Minimum attendance requirements for board meetings | % | 50 | 50 | 50 | 101 | |
| Number of Han employees | No. | 14968 | 17008 | 18804 | 112 | |
| Number of directors | No. | 15 | 13 | 14 | 20 | |
| Number of domestic employees | No. | 15230 | 17328 | 19204 | 112 | |
| Number of employees aged 31-50 | No. | 11098 | 12813 | 14387 | 112 | |
| Number of employees over 50 years old | No. | 688 | 835 | 957 | 112 | |
| Number of employees under 30 years old | No. | 3516 | 3758 | 3949 | 112 | |
| Number of ethnic minority employees | No. | 334 | 398 | 489 | 112 | |
| Number of female directors | No. | 2 | 2 | 2 | 101 | |
| Number of female employees | No. | 7297 | 8420 | 9325 | 112 | |
| Number of grassroots employees | No. | 15008 | 17077 | 18967 | 112 | |
| Number of independent directors | No. | 4 | 5 | 5 | 101 | |
| Number of male employees | No. | 8005 | 8986 | 9968 | 112 | |
| Number of middle and senior management employees | No. | 294 | 329 | 326 | 112 | |
| Number of new domestic employees | No. | 1901 | 3130 | 2878 | 111 | |
| Number of new employees | No. | 1923 | 3153 | 2896 | 110 | |
| Number of new employees aged 31-50 | No. | 1015 | 1889 | 1679 | 111 | |
| Number of new employees over 50 years old | No. | 7 | 10 | 12 | 111 | |
| Number of new employees under 30 years old | No. | 901 | 1254 | 1205 | 111 | |
| Number of new female employees | No. | 885 | 1544 | 1323 | 110 | |
| Number of new grassroots employees | No. | 1918 | 3131 | 2875 | 111 | |
| Number of new male employees | No. | 1038 | 1609 | 1573 | 111 | |
| Number of new middle and senior management employees | No. | 5 | 22 | 21 | 111 | |
| Number of new overseas employees | No. | 22 | 23 | 18 | 111 | |
| Number of non-executive directors | No. | 7 | 5 | 5 | 101 | |
| Number of non-executive directors with industry experience | No. | 4 | 4 | 4 | 101 | |
| Number of non-regular employees (contractors) | No. | 341 | 438 | 519 | 110 | |
| Number of overseas employees | No. | 72 | 78 | 89 | 112 | |
| Number of regular employees | No. | 14961 | 16968 | 18774 | 110 | |
| Total assets | RMB billion | 2286.723 | 2621.930 | 3143.879 | 20 | |
| Total number of board members | No. | 15 | 13 | 14 | 101 | |
| Total number of employees | No. | 15302 | 17406 | 19293 | 110 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Female employee turnover rate | % | 7.07 | 4.76 | 4.29 | 111 | |
| Male employee turnover rate | % | 8.17 | 6.53 | 5.60 | 111 | |
| Operating income | RMB billion | 54.584 | 61.152 | 63.764 | 20 | |
| Percentage of vacant positions filled by internal hiring | % | 1.08 | 0.73 | 0.84 | 110 | |
| Turnover rate | % | 7.65 | 5.68 | 4.97 | 21, 111 | |
| Turnover rate of domestic employees | % | 7.58 | 5.63 | 4.96 | 111 | |
| Turnover rate of employees aged 31-50 | % | 6.76 | 5.27 | 4.42 | 111 | |
| Turnover rate of employees over 50 years old | % | 4.97 | 8.14 | 10.23 | 111 | |
| Turnover rate of employees under 30 years old | % | 10.83 | 6.52 | 5.62 | 111 | |
| Turnover rate of grassroots employees | % | 7.78 | 5.77 | 5.01 | 111 | |
| Turnover rate of middle and senior management employees | % | 0.34 | 0.90 | 0.91 | 111 | |
| Turnover rate of overseas employees | % | 20.00 | 17.02 | 7.29 | 111 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of work-related fatalities | No. | 1 | 115 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of working days lost due to work injury | No. | 327 | 1178 | 530 | 115 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of employee training projects | No. | 1895 | 1529 | 1625 | 116 |
| Number of employees trained | No. | 593029 | 643273 | 724334 | 116 |
| Number of training sessions | No. | 2 | 3 | 3 | 101 |
| Proportion of employees trained | % | 100 | 100 | 100 | 116 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average training hours | Hour | 62.61 | 54.89 | 58.56 | 116 |
| Average training hours for female employees | Hour | 57.06 | 59.93 | 116 | |
| Average training hours for male employees | Hour | 51.87 | 49.27 | 116 | |
| Employee training expenditure | RMB | 25886200 | 26640300 | 42388000 | 116 |
| Per capita employee training expenditure | RMB | 1691.69 | 1530.52 | 2050.11 | 116 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Balance of loans to SMEs | RMB billion | 281.037 | 341.883 | 405.386 | 20 |
| Budget amounts involved in centralized procurement | RMB | 1130965800 | 879930000 | 1391685600 | 118 |
| Large agricultural loan balance | RMB billion | 172.454 | 199.924 | 220.783 | 20 |
| Number of centralized procurement projects implemented in the year | No. | 207 | 150 | 201 | 118 |
| Number of potential suppliers | No. | 2394 | 2854 | 3593 | 118 |
| Number of potential suppliers in Pearl River Delta | No. | 275 | 310 | 429 | 118 |
| Number of potential suppliers in the Bohai Rim region | No. | 501 | 587 | 736 | 118 |
| Number of potential suppliers in the Yangtze River Delta | No. | 1392 | 1660 | 2032 | 118 |
| Number of potential suppliers in the central region | No. | 95 | 125 | 171 | 118 |
| Number of potential suppliers in the western region | No. | 109 | 145 | 185 | 118 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Centralized procurement project performance rate | % | 100 | 100 | 100 | 118 | |
| Green loans increased compared with the previous year | RMB billion | 25.718 | 41.679 | 57.513 | 128 | |
| Supplier review coverage | % | 100 | 100 | 118 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| The proportion of the balance of loans to high pollution, high energy consumption and overcapacity industries to all loan balances | % | 3.45 | 3.48 | 3.73 | 128 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Customer satisfaction rate of the 95527 hotline service | % | 99.86 | 99.85 | 99.84 | 21, 121 | |
| Electronic banking transaction volume | RMB billion | 19524.157 | 20516.515 | 21211.656 | 129 | |
| Mobile banking transaction volume | RMB billion | 2260.024 | 1057.910 | 952.328 | 129 | |
| Number of customer complaints (including those transferred by regulators) | No. | 17662 | 105340 | 119169 | 121 | |
| Number of electronic banking transactions | Million, No. | 223204100 | 251434000 | 251.4340 | 452.1528 | 20, 129 |
| Number of mobile banking transactions | No. | 98130500 | 104676700 | 116875300 | 129 | |
| Number of online banking transactions | No. | 121585900 | 143897000 | 332532100 | 129 | |
| Number of telephone banking transactions | No. | 75900 | 68900 | 80200 | 129 | |
| Online banking transaction volume | RMB billion | 17254.354 | 19450.367 | 20251.436 | 129 | |
| Proportion of customers covered by satisfaction surveys (95527 hotline service) | % | 56.00 | 50.85 | 53.63 | 121 | |
| Rate of e-banking substitution | % | 99.70 | 99.75 | 99.85 | 99.85 | 20, 129 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Cumulative number of invention patent applications submitted | No. | 111 | 116 | 125 |
| Cumulative number of patent grants obtained | No. | 35 | 46 | 125 |
| Cumulative number of software copyrights obtained | No. | 31 | 40 | 125 |
| Cumulative number of successfully registered trademarks | No. | 484 | 509 | 125 |
| Number of registered domestic trademarks | No. | 402 | 429 | 125 |
| Number of registered overseas trademarks (in ten countries or regions including Hong Kong, Taiwan, Macau, the United States, the United Kingdom, France, Germany, Switzerland, Singapore, and Japan) | No. | 82 | 80 | 125 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of new (or substantially changed) products and services reviewed (Head Office) | No. | 172 | 296 | 649 | 121 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Credit card electronic statement usage rate | % | 100 | 100 | 100 | 133 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio | % | 12.89 | 11.60 | 12.19 | 20 |
| Number of shareholders’ meetings (including Annual General Meeting, Extraordinary General Meeting, A-Share Shareholders’ Meeting, and H-Share Shareholders’ Meeting) | No. | 6 | 5 | 2 | 101 |
| Total tax paid | RMB billion | 11.798 | 12.654 | 10.995 | 20 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of ESG-related issues reviewed by the Board | No. | 7 | 6 | 7 | 101 |
| Number of board meetings | No. | 16 | 14 | 11 | 20, 101 |
| Number of pre-appointment integrity interviews with management personnel | No. | 639 | 804 | 790 | 108 |
| The proportion of IT infrastructure that has passed ISO27001 and other management system certifications | % | 100 | 100 | 100 | 124 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Anti-corruption and integrity training coverage | No. | 41300 | 46659 | 46856 | 108 |
| Number of anti-corruption and integrity training sessions | No. | 178 | 208 | 217 | 108 |
| Number of anti-money laundering training sessions | No. | 356 | 645 | 1032 | 126 |
| Number of employees covered by anti-money laundering training | No. | 41217 | 57844 | 73772 | 126 |
| Number of executive directors | No. | 4 | 3 | 4 | 101 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Green loan balance | RMB billion | 104.244 | 145.923 | 203.436 | 20, 127 |
| Number of financial literacy initiatives | No. | 4602 | 12000 | 7000 | 121 |
| Size of green bonds | RMB billion | 10 | 128 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Donations | Million, RMB | 17386900 | 25480800 | 22705100 | 21, 126 |
| Educational and cultural donations | RMB | 17785300 | 11083600 | 127 | |
| Employee volunteering hours | Hour | 4570 | 4633 | 4763 | 127 |
| Health donations | RMB | 1405900 | 1353500 | 127 | |
| Others (such as helping disadvantaged groups) donations | RMB | 6289600 | 10268000 | 127 | |
| Ratio of donations to total profits | % | 0.12 | 0.16 | 0.13 | 127 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | ton | 0.06 | 0.05 |
| NOₓ Emissions | ton | 8.52 | 7.98 |
| SOₓ Emissions | ton | 0.34 | 0.32 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Ton of CO2 equivalent | 335.55 | 3184.02 | 3586.64 |
| Indirect Energy Emissions (Scope 2) | Ton of CO2 equivalent | 16420.28 | 178096.8 | 52826.06 |
| Total GHG Emissions | Ton of CO2 equivalent | 16755.83 | 181280.83 | 56412.7 |
| Total GHG Emissions Intensity (By Area) | Ton of CO2 equivalent / m² | 0.15 | 0.24 | 0.07 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Total Hazardous Waste | ton | 0.5992 | 17.52 | 25.84 |
| Total Hazardous Waste Intensity (By Area) | ton/m² | 0.0000054 | 0.000023 | 0.000032 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | ton | 1656.5 | 4936.82 | 6994.89 |
| Non-Hazardous Waste (Electronic Waste) | ton | 61.88 | 67.93 | |
| Non-Hazardous Waste (Kitchen Waste) | ton | 344 | 1517.06 | 2195.11 |
| Non-Hazardous Waste (Office Waste) | ton | 62.23 | 6.58 | |
| Total Non-Hazardous Waste Intensity (By Area) | ton/m² | 0.0179 | 0.0087 | 0.0113 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Ammonia Nitrogen Emissions Reduction Compared to Last Year | ton | 739.94 | 723.94 | 12.19 | |
| CO2 Emissions Reduction Compared to Last Year | tons CO2 | 90681.14 | 80770.21 | 175628.75 | 252200 |
| SO2 Emissions Reduction Compared to Last Year | ton | 776.45 | 1278.11 | 3348.19 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste Intensity Reduction Compared to Last Year | ton | 75.01 | 79.53 | 79.01 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Litre | 6587 | 8109.96 | 19085.56 |
| Energy Consumption Intensity (By Area) | mWh /m² | 0.34 | 0.57 | 0.14 |
| Gasoline Consumption | Litre | 20409.86 | 622186.35 | 844719.13 |
| Natural Gas Consumption | m³ | 125071 | 825250.12 | 773699.38 |
| Total Energy Consumption | mWh | 37461.6 | 431414.95 | 116187.74 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Water Consumption Intensity (By Revenue) | ton/m² | 1.53 | 0.7 | 0.7 |
| Water Consumption in Office | ton | 171454 | 525778.38 | 574932.1 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Total Investment in Ecological Restoration | RMB billion | 127.607 | 167.452 | 225.631 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Number of Contractors | No. | 341 | 438 | 519 | |
| Number of Employees Aged 30-50 | No. | 11098 | 12813 | 14387 | |
| Number of Employees Aged Above 50 | No. | 688 | 835 | 957 | |
| Number of Employees Aged Below 30 | No. | 3516 | 3758 | 3949 | |
| Number of Employees in Overseas | No. | 72 | 78 | 89 | |
| Number of Female Employees | No. | 7297 | 8420 | 9325 | |
| Number of Male Employees | No. | 8005 | 8986 | 9968 | |
| Number of New Employees | No. | 1923 | 3153 | 2896 | |
| Number of New Employees (Above 50) | No. | 7 | 10 | 12 | |
| Number of New Employees (Aged 30-50) | No. | 1015 | 1889 | 1679 | |
| Number of New Employees (Aged Below 30) | No. | 901 | 1254 | 1205 | |
| Number of New Employees (Female) | No. | 885 | 1544 | 1323 | |
| Number of New Employees (Male) | No. | 1609 | 1573 | 1573 | |
| Number of New Employees (Overseas) | No. | 22 | 23 | 18 | |
| Number of Total Employees | No. | 15302 | 17406 | 19293 | |
| Percentage of Female Employees | % | 47.69 | 48.37 | 48.33 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 6.76 | 5.27 | 4.42 |
| Turnover Rate of Employees Aged Above 50 | % | 4.97 | 8.14 | 10.23 |
| Turnover Rate of Employees Aged Below 30 | % | 10.83 | 6.52 | 5.62 |
| Turnover Rate of Employees in Overseas | % | 20 | 17.02 | 7.29 |
| Turnover Rate of Female Employees | % | 7.07 | 4.76 | 4.29 |
| Turnover Rate of General Employees | % | 7.78 | 5.77 | 5.01 |
| Turnover Rate of Male Employees | % | 8.17 | 6.53 | 5.6 |
| Turnover Rate of Senior Management Employees | % | 0.34 | 0.9 | 0.91 |
| Turnover Rate of Total Employees | % | 7.65 | 5.68 | 4.97 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Fatalities of the Last 3 Years | No. | 1 |
| Number of Work-related Fatalities | No. | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | No. | 327 | 1178 | 530 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Total Cost of Training | RMB | 25886200 | 26640300 | 42388000 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 57.06 | 59.93 | |
| Average Training Hours (Male) | Hour | 51.87 | 49.27 | |
| Average Training Hours per Employee | Hour | 62.61 | 54.89 | 58.56 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Central China | No. | 95 | 125 | 171 |
| Number of Suppliers in West China | No. | 109 | 145 | 185 |
| Number of Total Suppliers | No. | 2394 | 2854 | 3593 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Complaint Growth Rate | % | 496.65 | 13.13 | |
| Total Number of Customer Complaints | No. | 17662 | 105340 | 119169 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Accumulative Number of Patent Applications | No. | 111 | 116 |
| Accumulative Number of Patents Granted | No. | 35 | 46 |
| Number of Trademark Registrations | No. | 484 | 509 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Anti-corruption Training Session | No. | 178 | 208 | 217 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | No. | 41300 | 46659 | 46856 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Investment in Education Donation | RMB | 17785300 | 11083600 | |
| Total Volunteer Service Hours | Hour | 4570 | 4633 | 4763 |