China Minsheng Banking Corp., Ltd. 2023 Environmental, Social and Governance (ESG) Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Exhaust emissions (in tonne) | tonne | 0.33 | 43 |
| Nitrogen oxides (in tonne) | tonne | 0.31 | 43 |
| Sulphur dioxide (in tonne) | tonne | 0.02 | 43 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Direct emissions (scope 1) (in tonne) | tonne | 7641.34 | 43 |
| Electricity purchased (in tonne) | tonne | 58327.47 | 43 |
| Greenhouse gas emissions per unit area (scope 1 and scope 2) (in tonne/m²) | tonne/m² | 0.05 | 43 |
| Indirect emissions (scope 2) (in tonne) | tonne | 58327.47 | 43 |
| Total greenhouse gas emissions (scope 1 and scope 2) (in tonne) | tonne | 65968.81 | 43 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Hazardous waste consumables (in tonne) | tonne | 30.24 | 45 |
| Hazardous waste unit area (in tonne/m²) | tonne/m² | 0.0002 | 45 |
| Natural gas (in tonne) | tonne | 4433.21 | 43 |
| Security equipment consumables waste (in tonne) | tonne | 44.98 | 45 |
| Total hazardous waste (in tonne) | tonne | 202.24 | 45 |
| Waste lead-acid accumulators (in tonne) | tonne | 172 | 45 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Canteen waste (in tonne) | tonne | 4317.9 | 45 |
| Domestic waste (in tonne) | tonne | 19579.84 | 45 |
| Electronic consumables waste (in tonne) | tonne | 4.4 | 45 |
| Electronic products waste (in tonne) | tonne | 87.41 | 45 |
| Non-hazardous waste per unit area (in tonne/m²) | tonne/m² | 0.02 | 45 |
| Office equipment waste (in tonne) | tonne | 183.03 | 45 |
| Security products waste (in tonne) | tonne | 6.76 | 45 |
| Total non-hazardous waste (in tonne) | tonne | 24224.32 | 45 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Ammonia nitrogen emission reduction equivalent | 10000 tonnes | 1.13 | 19 |
| CO2 emission reduction equivalent | 10000 tonnes | 807.53 | 19 |
| Chemical oxygen demand reduction equivalent | 10000 tonnes | 38.1 | 19 |
| Nitrogen oxides emission reduction equivalent | 10000 tonnes | 25.33 | 19 |
| Sulphur dioxide emission reduction equivalent | 10000 tonnes | 22.03 | 19 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Waste reduction goal achievement | achieved | 42 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Coal gas (in MWh) | MWh | 148.61 | 44 |
| Coal gas (in tonne) | tonne | 19.98 | 43 |
| Diesel (in MWh) | MWh | 229.06 | 44 |
| Diesel (in tonne) | tonne | 60.23 | 43 |
| Direct energy consumption (in MWh) | MWh | 35827.39 | 44 |
| Electricity purchased (in MWh) | MWh | 96338.65 | 44 |
| Energy consumption (in MWh) | MWh | 132166.03 | 44 |
| Energy consumption per unit area (in MWh/ m²) | MWh/m² | 0.11 | 44 |
| Gasoline (in MWh) | MWh | 12777.62 | 44 |
| Gasoline (in tonne) | tonne | 3127.92 | 43 |
| Indirect energy consumption (in MWh) | MWh | 96338.65 | 44 |
| Natural gas (in MWh) | MWh | 22672.09 | 44 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Reduction in purchase of bottled water compared with previous year | percent | 10 | 42 | |
| Water consumption (in tonne) | tonne | 760259.42 | 44 | |
| Water consumption per unit area (in tonne/ m²) | tonne/m² | 0.62 | 44 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Conserved standard coal equivalent | 10000 tonnes | 401.33 | 19 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Water consumption reduction equivalent | 10000 tonnes | 194.54 | 19 |
| Water saving goal achievement | achieved | 42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total employees | 60843 | 125 | |
| Total employees (percentage) | 100% | 125 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee turnover rate, Hong Kong, Macao and Taiwan regions of China | % | 11.53% | 128 |
| Total turnover rate | % | 3.83% | 127 |
| Turnover rate by age: 31 to 50 | % | 3.21% | 127 |
| Turnover rate by age: <=30 | % | 7.03% | 127 |
| Turnover rate by age: >50 | % | 1.43% | 127 |
| Turnover rate by gender: Female | % | 3.46% | 127 |
| Turnover rate by gender: Male | % | 4.31% | 127 |
| Turnover rate by geographical region: Central China (Henan, Hubei and Hunan) | % | 4.12% | 127 |
| Turnover rate by geographical region: East China (including Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi and Shandong) | % | 4.43% | 127 |
| Turnover rate by geographical region: North China (Beijing, Tianjin, Shanxi, Hebei and Inner Mongolia) | % | 2.66% | 127 |
| Turnover rate by geographical region: Northeast China (Heilongjiang, Jilin and Liaoning) | % | 3.40% | 127 |
| Turnover rate by geographical region: Northwest China (Shaanxi, Gansu, Qinghai, Ningxia and Xinjiang) | % | 4.63% | 127 |
| Turnover rate by geographical region: South China (Guangdong, Hainan and Guangxi) | % | 4.47% | 127 |
| Turnover rate by geographical region: Southwest China (Chongqing, Sichuan, Guizhou, Yunnan and Xizang) | % | 4.37% | 127 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Lost days due to work injury (work injury leave) | number of days | 1832 | 129 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Percentage of employees trained, female employees | % | 99.6% | 128 |
| Percentage of employees trained, general employees | % | 99.7% | 128 |
| Percentage of employees trained, male employees | % | 99.3% | 128 |
| Percentage of employees trained, middle management | % | 99.3% | 128 |
| Percentage of employees trained, senior management | % | 82.7% | 128 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average training hours, all employees | hour | 133 | 128 |
| Average training hours, female employees | hour | 139.4 | 128 |
| Average training hours, general employees | hour | 133.3 | 128 |
| Average training hours, male employees | hour | 124.6 | 128 |
| Average training hours, mid-level management | hour | 132.5 | 128 |
| Average training hours, senior management | hour | 106.6 | 128 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Case closing rate for complaints via 95568 hotline | % | 99.39 | 80 |
| Customer satisfaction rate via 95568 customer service hotline | % | 99.79 | 80 |
| Number of customer complaints received via 95568 hotline | 68558 | 80 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Ranking in Fortune Global 500 | 329 | 5 | |
| Ranking in Top 100 Chinese Banks by China Banking Association | 11 | 5 | |
| Ranking in Top 1000 World Banks by The Banker | 22 | 5 | |
| Ranking in Top 500 Private Enterprises by All-China Federation of Industry and Commerce | 54 | 5 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| NOₓ Emissions | tonne | 0.31 |
| SOₓ Emissions | tonne | 0.02 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne | 7641.34 |
| Indirect Energy Emissions (Scope 2) | tonne | 58327.47 |
| Total GHG Emissions | tonne | 65968.81 |
| Total GHG Emissions Intensity (By Area) | tonne/m² | 0.05 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Hazardous Waste (Used Batteries) | tonne | 172 |
| Total Hazardous Waste | tonne | 202.24 |
| Total Hazardous Waste Intensity (By Area) | tonne/m² | 0.0002 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tonne | 19579.84 |
| Non-Hazardous Waste (Electronic Waste) | tonne | 91.81 |
| Non-Hazardous Waste (Kitchen Waste) | tonne | 4317.9 |
| Non-Hazardous Waste (Office Waste) | tonne | 183.03 |
| Total Non-Hazardous Waste Disposed | tonne | 24224.32 |
| Total Non-Hazardous Waste Intensity (By Area) | tonne/m² | 0.02 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Ammonia Nitrogen Emissions Reduction Compared to Last Year | 10000 tonnes | 1.13 |
| CO2 Emissions Reduction Compared to Last Year | 10000 tonnes | 807.53 |
| NOx Emissions Reduction Compared to Last Year | 10000 tonnes | 25.33 |
| SO2 Emissions Reduction Compared to Last Year | 10000 tonnes | 22.03 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Diesel Fuel Consumption | MWh | 229.06 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.11 |
| Gasoline Consumption | MWh | 12777.62 |
| Natural Gas Consumption | MWh | 22672.09 |
| Purchased Electricity | MWh | 96338.65 |
| Total Direct Energy Consumption | MWh | 35827.39 |
| Total Energy Consumption | MWh | 132166.03 |
| Total Indirect Energy Consumption | MWh | 96338.65 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Water Consumption | tonne | 760259.42 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Energy Consumption Reduction Compared to Last Year | 10000 tonnes standard coal equivalent | 401.33 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | 44506 | |
| Number of Employees Aged Above 50 | 2399 | |
| Number of Employees Aged Below 30 | 13933 | |
| Number of Employees in Central China | 4247 | |
| Number of Employees in East China | 18021 | |
| Number of Employees in Hong Kong | 295 | |
| Number of Employees in North China | 22573 | |
| Number of Employees in Northeast China | 2340 | |
| Number of Employees in Northwest China | 2300 | |
| Number of Employees in South China | 6306 | |
| Number of Employees in Southwest China | 4761 | |
| Number of Female Employees | 34398 | |
| Number of Full-time Employees | 60843 | |
| Number of Male Employees | 26445 | |
| Number of Total Employees | 60843 | |
| Percentage of Employees Aged 30-50 | % | 73.15 |
| Percentage of Employees Aged Above 50 | % | 3.94 |
| Percentage of Employees Aged Below 30 | % | 22.9 |
| Percentage of Employees in Central China | % | 6.98 |
| Percentage of Employees in East China | % | 29.62 |
| Percentage of Employees in Hong Kong | % | 0.48 |
| Percentage of Employees in North China | % | 37.1 |
| Percentage of Employees in Northeast China | % | 3.85 |
| Percentage of Employees in Northwest China | % | 3.78 |
| Percentage of Employees in South China | % | 10.36 |
| Percentage of Employees in Southwest China | % | 7.83 |
| Percentage of Female Employees | % | 56.54 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 43.46 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 3.21 |
| Turnover Rate of Employees Aged Above 50 | % | 1.43 |
| Turnover Rate of Employees Aged Below 30 | % | 7.03 |
| Turnover Rate of Employees in Central China | % | 4.12 |
| Turnover Rate of Employees in East China | % | 4.43 |
| Turnover Rate of Employees in Hong Kong | % | 11.53 |
| Turnover Rate of Employees in North China | % | 2.66 |
| Turnover Rate of Employees in Northeast China | % | 3.4 |
| Turnover Rate of Employees in Northwest China | % | 4.63 |
| Turnover Rate of Employees in South China | % | 4.47 |
| Turnover Rate of Employees in Southwest China | % | 4.37 |
| Turnover Rate of Female Employees | % | 3.46 |
| Turnover Rate of Male Employees | % | 4.31 |
| Turnover Rate of Total Employees | % | 3.83 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | number of days | 1832 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 99.7 |
| Percentage of Trained Female Employees | % | 99.6 |
| Percentage of Trained General Employees | % | 99.7 |
| Percentage of Trained Male Employees | % | 99.3 |
| Percentage of Trained Middle Management | % | 99.3 |
| Percentage of Trained Senior Management | % | 82.7 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | hour | 139.4 |
| Average Training Hours (General Employees) | hour | 133.3 |
| Average Training Hours (Male) | hour | 124.6 |
| Average Training Hours (Middle Management) | hour | 132.5 |
| Average Training Hours (Senior Management) | hour | 106.6 |
| Average Training Hours per Employee | hour | 133 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Complaints Handling Rate | % | 99.39 |
| Satisfaction Rate of Customer Complaint Handling | % | 99.79 |
| Total Number of Customer Complaints | 68558 |