Corporate Social Responsibility Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Coal emissions | tons of carbon dioxide | 64.73 | 170.00 | 129.05 | 79 |
| Estimated annual reduction in nitrogen oxide emissions from projects funded by 2023 Tranche 13 Green Medium-term Notes (Huaneng Lancang River Hydropower Inc.) | tonnes | 146.11 | 44 | ||
| Estimated annual reduction in soot emissions from projects funded by 2023 Tranche 13 Green Medium-term Notes (Huaneng Lancang River Hydropower Inc.) | tonnes | 21.15 | 44 | ||
| Estimated annual reduction in sulfur dioxide emissions from projects funded by 2023 Tranche 13 Green Medium-term Notes (Huaneng Lancang River Hydropower Inc.) | tonnes | 97.09 | 44 | ||
| LPG emissions | tons of carbon dioxide | 2838.74 | 593.48 | 449.55 | 79 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Annual emission from paper consumption per employee (tons of carbon dioxide) | tons of carbon dioxide | 0.09 | 0.06 | 0.05 | 81 |
| Carbon dioxide equivalent emission reduction | 10000 tons | 12509.58 | 13530.46 | 17253.83 | 79 |
| Diesel emissions | tons of carbon dioxide | 7312.93 | 4151.00 | 3462.69 | 79 |
| Direct emissions (Scope 1) | tons of carbon dioxide | 127378.31 | 69497.11 | 63928.61 | 79 |
| Emission from office paper consumption (tons of carbon dioxide) | tons of carbon dioxide | 28909.47 | 22878.53 | 17602.43 | 81 |
| Estimated annual reduction in carbon dioxide emissions from projects funded by 2023 Tranche 13 Green Medium-term Notes (Huaneng Lancang River Hydropower Inc.) | tonnes | 489200 | 44 | ||
| Estimated annual reduction in carbon dioxide emissions from projects funded by 2023 Tranche 16 Green Medium-term Notes (Sci-tech Innovation) | tonnes | 205000 | 44 | ||
| External power purchase (tons of carbon dioxide) | tons of carbon dioxide | 1516076.17 | 1613315.09 | 1584122.24 | 80 |
| Gasoline emissions | tons of carbon dioxide | 75394.47 | 32604.30 | 29178.45 | 79 |
| Greenhouse gas emissions (Scope 1 & 2) | tons of carbon dioxide | 1643454.48 | 1682812.20 | 1648050.85 | 79 |
| Greenhouse gas emissions per employee (Scope 1 & 2) | tons of carbon dioxide per person | 4.927 | 4.729 | 4.49 | 79 |
| Indirect emissions (Scope 2) (tons of carbon dioxide) | tons of carbon dioxide | 1516076.17 | 1613315.09 | 1584122.24 | 80 |
| Natural gas emissions | tons of carbon dioxide | 38424.62 | 31768.07 | 30498.02 | 79 |
| Others (tons of carbon dioxide) | tons of carbon dioxide | 3342.82 | 210.26 | 210.85 | 80 |
| Personal carbon account users | users | 5.4 million | 10 | ||
| Standard coal equivalent emission reduction | 10000 tons | 12427.57 | 13505.21 | 16675.25 | 79 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Annual total amount of hazardous waste consumption per employee (tons per person) | tons per person | 0.0004 | 0.0004 | 0.0004 | 82 |
| Hazardous waste (tons) | tons | 37.46 | 37.09 | 34.36 | 82 |
| Waste batteries (tons) | tons | 10.06 | 10.62 | 4.61 | 82 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Annual paper consumption per employee (tons per person) | tons per person | 0.033 | 0.03 | 0.02 | 81 |
| Annual total harmless waste consumption per employee (tons per person) | tons per person | 0.003 | 0.008 | 0.004 | 82 |
| Discarded electronic information products (tons) | tons | 167.26 | 229.47 | 213.43 | 82 |
| Discarded office supplies (tons) | tons | 15.66 | 15.89 | 10.12 | 82 |
| Discarded toner cartridges (tons) | tons | 37.46 | 37.09 | 34.36 | 82 |
| Harmless waste (tons) | tons | 272.17 | 713.33 | 370.09 | 82 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Ammonia and nitrogen reduction | 10000 tons | 59.39 | 67.07 | 83.13 | 79 |
| COD emission reduction | 10000 tons | 394.93 | 427.43 | 497.67 | 79 |
| Carbon dioxide equivalent emissions reduced by green credit projects | tons | 172.54 million | 10 | ||
| Nitric oxides emission reduction | 10000 tons | 457.03 | 485.51 | 588.92 | 79 |
| Sulfur dioxide emission reduction | 10000 tons | 359.27 | 390.48 | 493.62 | 79 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Scrapped vehicles (tons) | tons | 79.19 | 457.35 | 141.93 | 82 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Annual energy consumption per employee (tons of standard coal per person) | tons of standard coal per person | 1.007 | 0.915 | 0.87 | 81 |
| Coal (tons of standard coal) | tons of standard coal | 24.55 | 58.00 | 44.75 | 80 |
| Diesel (tons of standard coal) | tons of standard coal | 2964.15 | 1924.45 | 1605.36 | 80 |
| Direct energy consumption (tons of standard coal) | tons of standard coal | 63187.73 | 37252.05 | 34818.58 | 80 |
| Energy consumption (MWh) | MWh | 2734978.95 | 2346668.60 | 2300828.73 | 80 |
| Energy consumption (tons of standard coal) | tons of standard coal | 335950.96 | 325657.59 | 317579.85 | 80 |
| Estimated annual saving of standard coal from projects funded by 2023 Tranche 13 Green Medium-term Notes (Huaneng Lancang River Hydropower Inc.) | tonnes | 289800 | 44 | ||
| Estimated annual saving of standard coal from projects funded by 2023 Tranche 16 Green Medium-term Notes (Sci-tech Innovation) | tonnes | 93900 | 44 | ||
| External power purchase (tons of standard coal) | tons of standard coal | 272763.23 | 288405.54 | 282761.27 | 81 |
| Gasoline (tons of standard coal) | tons of standard coal | 36333.98 | 15719.03 | 14110.88 | 80 |
| Indirect energy consumption (tons of standard coal) | tons of standard coal | 272763.23 | 288405.54 | 282761.27 | 80 |
| LPG (tons of standard coal) | tons of standard coal | 4789.10 | 347.96 | 263.59 | 80 |
| Natural gas (tons of standard coal) | tons of standard coal | 19050.57 | 19104.16 | 18695.21 | 80 |
| Others (tons of standard coal) | tons of standard coal | 25.38 | 98.45 | 98.79 | 80 |
| Total financing scale supported by green and sustainability-linked bonds | RMB | RMB219978 million | 10 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Annual water consumption per employee (tons per person) | tons per person | 61.76 | 51.271 | 46.27 | 81 |
| Water consumption (tons) | tons | 20600497.7 | 18246296.3 | 16977313.26 | 81 |
| Water saving | 10000 tons | 22844.55 | 25066.65 | 32311.05 | 79 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Standard coal saved by green credit projects | tons | 166.75 million | 10 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Office paper consumption (tons) | tons | 11172.33 | 8841.62 | 6802.61 | 81 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 1954-1978 | 2022-2025 | Report Pages |
|---|---|---|---|---|
| Large-scale backbone projects brought into operation ahead of schedule by CCB | 60 | 12 | ||
| Minimum financial support to green sectors (2022-2025) | RMB trillion | RMB2 trillion | 14 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2030 | 2060 | Report Pages |
|---|---|---|---|---|
| Capital adequacy ratio decline under 1.5°C scenario in 2030 compared with base period | percentage points | 4.15 | 104 | |
| Capital adequacy ratio decline under 1.5°C scenario in 2060 compared with base period | percentage points | 5.21 | 104 | |
| Capital adequacy ratio decline under 2°C scenario in 2030 compared with base period | percentage points | 3.11 | 104 | |
| Capital adequacy ratio decline under 2°C scenario in 2060 compared with base period | percentage points | 5.03 | 104 | |
| Capital adequacy ratio decline under 30-60 carbon peaking and carbon neutrality goals scenario in 2030 compared with base period | percentage points | 1.65 | 104 | |
| Capital adequacy ratio decline under 30-60 carbon peaking and carbon neutrality goals scenario in 2060 compared with base period | percentage points | 4.93 | 104 | |
| Capital adequacy ratio decline under existing policy scenario in 2030 compared with base period | percentage points | 1.61 | 104 | |
| Capital adequacy ratio decline under existing policy scenario in 2060 compared with base period | percentage points | 3.44 | 104 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 1954-1978 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Additional labour contractors | persons | 3470 | 3682 | 3624 | 83 | |
| Average satisfaction score of outlet employees across the Bank | out of 5 | 4.55 | 108 | |||
| Employees Overseas | persons | 1343 | 1345 | 1365 | 83 | |
| Employees aged 30 and under | persons | 73709 | 78594 | 92188 | 83 | |
| Employees aged 31 to 40 | persons | 104509 | 104401 | 113350 | 83 | |
| Employees aged 41 to 50 | persons | 92238 | 82283 | 80700 | 83 | |
| Employees aged 51 to 59 | persons | 80591 | 87006 | 90270 | 83 | |
| Employees aged 60 and above | persons | 205 | 304 | 363 | 83 | |
| Employees at Head Office | persons | 14146 | 14429 | 14787 | 83 | |
| Employees in Affiliated companies | persons | 24094 | 23347 | 83 | ||
| Employees in Affiliated companies - Domestic | persons | 19107 | 18252 | 83 | ||
| Employees in Affiliated companies - Overseas | persons | 4987 | 5095 | 83 | ||
| Employees in Bohai Rim | persons | 57450 | 58009 | 58337 | 83 | |
| Employees in Central China | persons | 78951 | 72056 | 71514 | 83 | |
| Employees in Northeastern China | persons | 34305 | 33843 | 33242 | 83 | |
| Employees in Pearl River Delta | persons | 45269 | 45147 | 45172 | 83 | |
| Employees in Western China | persons | 67605 | 75140 | 75696 | 83 | |
| Employees in Yangtze River Delta | persons | 52183 | 52619 | 53411 | 83 | |
| Ethnic minority employees | persons | 20928 | 21669 | 22256 | 83 | |
| Female employees | persons | 189537 | 190449 | 201175 | 83 | |
| Foreign employees | persons | 1033 | 17591 | 20278 | 83 | |
| Male employees | persons | 161715 | 162139 | 175696 | 83 | |
| New employees (persons) | persons | 16462 | 5779 | 5925 | 84 | |
| Number of banking outlets worldwide | 14510 | 14356 | 14289 | 87 | ||
| Number of care rooms for female employees built with joint efforts | rooms | 143 | 108 | |||
| Number of dedicated inclusive finance employees | employees | over 19000 | 15 | |||
| Number of inclusive finance loan customers | 10000 accounts | 193.67 | 252.59 | 317.33 | 78 | |
| Proportion of females employed through campus recruitment (%) | % | 55.7 | 57.7 | 56.35 | 84 | |
| Proportion of males employed through campus recruitment (%) | % | 44.3 | 42.3 | 43.65 | 84 | |
| Return on average assets | % | 1.04 | 1.00 | 0.91 | 78 | |
| Savings from reviewing project budgets and stopping unreasonable expenditures by CCB | RMB billion | 10.78 | 12 | |||
| Total assets | RMB trillion | 30.25 | 34.60 | 38.33 | 78 | |
| Total number of employees | persons | 351252 | 376682 | 376871 | 83 | |
| Workforce employed worldwide | employees | 370000 | 10 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate Overseas | % | 10.1 | 13.0 | 8.55 | 85 |
| Employee turnover rate at Head office | % | 3.3 | 2.5 | 2.70 | 85 |
| Employee turnover rate in Northeastern China | % | 1.1 | 1.1 | 0.96 | 85 |
| Overall turnover rate (%) | % | 1.9 | 1.7 | 1.48 | 84 |
| Turnover rate by age: 25 and under (%) | % | 6.7 | 5.2 | 4.45 | 84 |
| Turnover rate by age: 26 to 35 (%) | % | 3.4 | 3.1 | 2.68 | 84 |
| Turnover rate by age: 36 to 45 (%) | % | 1.0 | 0.9 | 0.78 | 84 |
| Turnover rate by age: 46 to 54 (%) | % | 0.3 | 0.2 | 0.20 | 84 |
| Turnover rate by age: 55 and above (%) | % | 0.2 | 0.2 | 0.11 | 84 |
| Turnover rate by gender: Female (%) | % | 2.0 | 1.8 | 1.54 | 84 |
| Turnover rate by gender: Male (%) | % | 1.9 | 1.6 | 1.41 | 84 |
| Turnover rate by region: Bohai Rim (%) | % | 1.5 | 1.2 | 1.10 | 84 |
| Turnover rate by region: Central China (%) | % | 1.4 | 1.3 | 1.13 | 84 |
| Turnover rate by region: Pearl River Delta (%) | % | 2.2 | 2.0 | 1.73 | 84 |
| Turnover rate by region: Western China (%) | % | 1.9 | 1.5 | 1.42 | 84 |
| Turnover rate by region: Yangtze River Delta (%) | % | 3.3 | 2.9 | 2.30 | 84 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Business death ratio due to employment injury | % | 0.003 | 0.003 | 0.003 | 85 |
| Death toll on business due to employment injury | persons | 10 | 10 | 9 | 85 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Working days affected as a result of employment injuries | days | 18350 | 15877 | 24748 | 85 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| External expert participation rate | % | 9.41 | 9.66 | 10.96 | 86 |
| Percentage of female employees attending training | % | 99.98 | 99.91 | 98.39 | 85 |
| Percentage of male employees attending training | % | 99.42 | 99.81 | 98.25 | 85 |
| Percentage of training attending employees at the business manager level and below | % | 99.64 | 99.85 | 98.22 | 85 |
| Percentage of training attending employees at the tier-1 branch level and Head Office department level and above | % | 100 | 100 | 100 | 85 |
| Percentage of training attending employees at the tier-2 branch level, tier-1 branch department level, and Head Office division level | % | 100 | 100 | 100 | 85 |
| Workers' Harbour stations set up | stations | 13800 | 10 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average training hours of employees at the business manager level and below | hours | 104.8 | 185.3 | 173.5 | 86 |
| Average training hours of employees at the tier-1 branch level and Head Office department level and above | hours | 161.39 | 101.75 | 162.59 | 86 |
| Average training hours of employees at the tier-2 branch level, tier-1 branch department level, and Head Office division level | hours | 152.3 | 156.28 | 203.3 | 86 |
| Average training hours of female employees | hours | 112.6 | 191.68 | 179.88 | 86 |
| Average training hours of male employees | hours | 99.85 | 157.63 | 166.04 | 85 |
Number of suppliers by geographical region.
| Indicator | Unit | 1954-1978 | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| Amount of green and sustainability-linked bonds underwritten | RMB | RMB40976 million | 10 | ||||
| Balance of CCB's loans for high-tech enterprises | RMB trillion | RMB1.5 trillion | 14 | ||||
| Balance of agriculture-related loans | RMB100 million | 24658.18 | 30045.26 | 38190.24 | 78 | ||
| Balance of green loans | RMB, RMB100 million | 19631.29 | 27501.04 | RMB3.88 trillion | 10, 79 | ||
| Balance of inclusive finance loans | RMB trillion, RMB100 million | 18736.83 | 23513.58 | 30425.88 | 15, 78 | ||
| Balance of loans for strategic emerging industries | RMB trillion | RMB2 trillion | 14 | ||||
| Balance of personal housing loans | RMB100 million | 63865.83 | 64796.08 | 63865.25 | 78 | ||
| Balance of real estate development loans for indemnificatory housing projects | RMB100 million | 1361.43 | 1700.11 | 1922.15 | 78 | ||
| Balance of shantytown renovation loan | RMB100 million | 1174.64 | 1064.21 | 927.24 | 78 | ||
| Financial transaction migration rate via electronic channels (%) | % | 97.34 | 97.87 | 98.28 | 82 | ||
| Growth rate of balance of CCB's loans for high-tech enterprises | % | more than 24% | 14 | ||||
| Growth rate of balance of loans for strategic emerging industries | % | more than 50% | 14 | ||||
| Large and medium-sized construction projects completed by CCB | 4000 | 12 | |||||
| Local supplier procurement expenditure as a percentage of the total | % | 99.66 | 99.56 | 99.41 | 86 | ||
| Number of corporate users on 'CCB Huidongni' platform | users | over 12 million | 15 | ||||
| Number of featured inclusive finance outlets | outlets | more than 2700 | 15 | ||||
| Number of self-service bank branches | 23679 | 21558 | 19533 | 87 | |||
| Number of smart teller machines (STMs) | 49495 | 48595 | 43434 | 87 | |||
| Number of suppliers in Central China | 5457 | 6885 | 7778 | 86 | |||
| Number of suppliers in Northeastern China | 3878 | 4849 | 5541 | 86 | |||
| Number of suppliers in Western China | 7320 | 9388 | 10652 | 86 | |||
| Number of suppliers in the Bohai Rim | 6346 | 8025 | 9178 | 86 | |||
| Number of suppliers in the Pearl River Delta | 6372 | 7889 | 8957 | 86 | |||
| Number of suppliers in the Yangtze River Delta | 10047 | 13268 | 15019 | 86 | |||
| Payment to suppliers | RMB100 million | 151.54 | 144.99 | 157.61 | 78 | ||
| Year-on-year increase in green loans | % | 41.19% | 10 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Green and sustainability-linked bonds underwritten | bonds | 76 | 10 | ||
| Number of social responsibility training sessions for suppliers (including interviews and business exchanges) | 35 | 22 | 22 | 86 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| CCB Learning platform visit counts | visits | 1.39 billion | 10 | ||
| CCB Lifestyle app registered users | users | 128 million | 10 | ||
| Contracted loans on 'CCB Huidongni' platform | RMB trillion | over RMB4.2 trillion | 15 | ||
| Number of ATMs | 69030 | 56943 | 48133 | 87 | |
| Number of online banking users (10000) | 10000 users | 40332 | 41713 | 43027 | 87 |
| Number of personal mobile banking users (10000) | 10000 users | 41711 | 43997 | 46269 | 87 |
| Number of personal users on 'CCB Huidongni' platform | users | over 22 million | 15 | ||
| Number of phone banking customers (10000) | 10000 users | 44681 | 46546 | 48069 | 87 |
| Number of transactions carried out on 'Yunongtong' service stations | transactions | more than 300 million | 15 | ||
| Number of users that connect bank accounts with WeChat (10000) | 10000 users | 11343 | 13116 | 14951 | 87 |
| Outlets providing professional inclusive finance services | outlets | 14000 | 10 | ||
| Personal customers with mobile banking services | customers | 463 million | 10 | ||
| Proportion of off-counter account transactions (%) | % | 99.58 | 99.64 | 99.65 | 82 |
| Proportion of outlets launching inclusive finance business | % | 99% | 15 | ||
| Weighted return on average equity | % | 12.55 | 12.27 | 11.55 | 78 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of smart banks | 63 | 63 | 63 | 87 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Contract fulfilment rate | % | 100 | 100 | 100 | 86 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Expenditure on public welfare donation | RMB10000 | 11958 | 12776 | 13313 | 78 |
| Financial Literacy Promotion training session participants | participants | 6.56 million | 10 | ||
| Financial Literacy Promotion training sessions | sessions | 75000 | 10 | ||
| Innovation studios for model workers and craftsmen built | studios | 82 | 10 | ||
| Institutions operated worldwide | institutions | 14000 | 10 | ||
| Number of 'Yunongtong' service stations built | stations | about 350000 | 15 | ||
| Number of outlets launching inclusive finance business | outlets | over 14000 | 15 | ||
| Number of outlets with 'Courtesy Window' | 14008 | 13873 | 13873 | 87 | |
| Number of outlets with 'Workers’ Harbour' | 14040 | 13875 | 13845 | 87 | |
| Number of outlets with a wheelchair access ramp | 11027 | 11228 | 11410 | 87 | |
| Number of rural households served by 'Yunongtong' service stations (cumulative) | households | more than 62 million | 15 | ||
| People served by Workers' Harbour stations cumulatively | people | 278 million | 10 | ||
| Tax payment | RMB100 million | 822.75 | 670.05 | 653.93 | 78 |
| Yunong Schools built in countryside | schools | 3416 | 10 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 1954-1978 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| 'Quick Loan for Small and Micro Businesses' loans | RMB trillion | RMB2.80 trillion | 15 | |||
| 'Quick Loan for Small and Micro Businesses' number of inclusive finance customers | customers | 4.72 million | 15 | |||
| Credit support provided to farmers | RMB billion | nearly RMB100 billion | 15 | |||
| Employee volunteer service hours | hours | 177700 | 10 | |||
| Infrastructure investments handled by CCB | RMB billion | 560 | 12 | |||
| Investment by Head Office labour union in building care rooms for female employees | RMB | 1695000 | 108 | |||
| Number of employees providing inclusive finance services or customers | employees | nearly 70000 | 15 | |||
| Public welfare donations | RMB | RMB133 million | 10 | |||
| Social contribution per share | RMB | 3.80 | 4.16 | 4.60 | 78 | |
| Value of social contribution per share | RMB/share | RMB4.60 | 10 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonnes | 21.15 |
| NOâ‚“ Emissions | tonnes | 146.11 |
| SOâ‚“ Emissions | tonnes | 97.09 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of carbon dioxide | 127378.31 | 69497.11 | 63928.61 |
| GHG Emissions from Natural Gas | tons of carbon dioxide | 38424.62 | 31768.07 | 30498.02 |
| Indirect Energy Emissions (Scope 2) | tons of carbon dioxide | 1516076.17 | 1613315.09 | 1584122.24 |
| Total GHG Emissions | tons of carbon dioxide | 1643454.48 | 1682812.2 | 1648050.85 |
| Total GHG Emissions Intensity (By Employee) | tons of carbon dioxide per person | 4.927 | 4.729 | 4.49 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Hazardous Waste (Used Batteries) | tons | 10.06 | 10.62 | 4.61 |
| Total Hazardous Waste | tons | 37.46 | 37.09 | 34.36 |
| Total Hazardous Waste Intensity (By Employee) | tons per person | 0.0004 | 0.0004 | 0.0004 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | tons | 167.26 | 229.47 | 213.43 |
| Non-Hazardous Waste (Office Waste) | tons | 15.66 | 15.89 | 10.12 |
| Non-Hazardous Waste Disposed | tons | 272.17 | 713.33 | 370.09 |
| Paper Waste | tons | 11172.33 | 8841.62 | 6802.61 |
| Total Non-Hazardous Waste Intensity (By Employee) | tons per person | 0.003 | 0.008 | 0.004 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Ammonia Nitrogen Emissions Reduction Compared to Last Year | 10000 tons | 59.39 | 67.07 | 83.13 |
| CO2 Emissions Reduction Compared to Last Year | million tons | 172.54 | ||
| COD Emission Reduction Compared to Last Year | 10000 tons | 394.93 | 427.43 | 497.67 |
| NOx Emissions Reduction Compared to Last Year | 10000 tons | 457.03 | 485.51 | 588.92 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Diesel Fuel Consumption | tons of standard coal | 2964.15 | 1924.45 | 1605.36 |
| Energy Consumption Intensity (By Employee) | tons of standard coal per person | 1.007 | 0.915 | 0.87 |
| Fossil Fuel Consumption | tons of standard coal | 63187.73 | 37252.05 | 34818.58 |
| Gasoline Consumption | tons of standard coal | 36333.98 | 15719.03 | 14110.88 |
| LPG Consumption | tons of standard coal | 4789.1 | 347.96 | 263.59 |
| Natural Gas Consumption | tons of standard coal | 19050.57 | 19104.16 | 18695.21 |
| Total Direct Energy Consumption | tons of standard coal | 63187.73 | 37252.05 | 34818.58 |
| Total Energy Consumption | tons of standard coal | 335950.96 | 325657.59 | 317579.85 |
| Total Indirect Energy Consumption | tons of standard coal | 272763.23 | 288405.54 | 282761.27 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Water Consumption | tons | 20600497.7 | 18246296.3 | 16977313.26 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2022-2025 |
|---|---|---|
| Total Investment in Ecological Restoration | RMB trillion | 2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Contractors | persons | 3470 | 3682 | 3624 |
| Number of Employees Aged 30-50 | persons | 196747 | 186684 | 194050 |
| Number of Employees Aged Above 50 | persons | 80801 | 87310 | 90633 |
| Number of Employees Aged Below 30 | persons | 73709 | 78594 | 92188 |
| Number of Employees in Central China | persons | 78951 | 72056 | 71514 |
| Number of Employees in Northeast China | persons | 34305 | 33843 | 33242 |
| Number of Employees in Overseas | persons | 1343 | 1345 | 1365 |
| Number of Employees in West China | persons | 67605 | 75140 | 75696 |
| Number of Female Employees | persons | 189537 | 190449 | 201175 |
| Number of Male Employees | persons | 161715 | 162139 | 175696 |
| Number of New Employees | persons | 16462 | 5779 | 5925 |
| Number of Total Employees | persons | 351252 | 376682 | 376871 |
| Percentage of Employees Aged 30-50 | % | 56.03 | 49.56 | 51.5 |
| Percentage of Employees Aged Above 50 | % | 22.99 | 23.16 | 24.06 |
| Percentage of Employees Aged Below 30 | % | 20.99 | 20.86 | 24.47 |
| Percentage of Female Employees | % | 53.96 | 50.56 | 53.38 |
| Percentage of Male Employees | % | 46.04 | 43.04 | 46.62 |
| Percentage of New Employees | % | 4.69 | 1.53 | 1.57 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees in Central China | % | 1.4 | 1.3 | 1.13 |
| Turnover Rate of Employees in Northeast China | % | 1.1 | 1.1 | 0.96 |
| Turnover Rate of Employees in Overseas | % | 10.1 | 13 | 8.55 |
| Turnover Rate of Employees in West China | % | 1.9 | 1.5 | 1.42 |
| Turnover Rate of Female Employees | % | 2 | 1.8 | 1.54 |
| Turnover Rate of Male Employees | % | 1.9 | 1.6 | 1.41 |
| Turnover Rate of Total Employees | % | 1.9 | 1.7 | 1.48 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | persons | 10 | 10 | 9 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 18350 | 15877 | 24748 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 99.98 | 99.91 | 98.39 |
| Percentage of Trained Male Employees | % | 99.42 | 99.81 | 98.25 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 112.6 | 191.68 | 179.88 |
| Average Training Hours (Male) | hours | 99.85 | 157.63 | 166.04 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Central China | 5457 | 6885 | 7778 | |
| Number of Suppliers in Northeast China | 3878 | 4849 | 5541 | |
| Number of Suppliers in West China | 7320 | 9388 | 10652 | |
| Number of Suppliers in the Bohai Rim | 6346 | 8025 | 9178 | |
| Number of Suppliers in the Pearl River Delta | 6372 | 7889 | 8957 | |
| Number of Suppliers in the Yangtze River Delta | 10047 | 13268 | 15019 | |
| Proportion of Spending on Local Suppliers | % | 99.66 | 99.56 | 99.41 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Supplier Social Responsibility Training Sessions | 35 | 22 | 22 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Public Welfare Donations | RMB million | 133 |
| Total Volunteer Service Hours | hours | 177700 |