2023 Report of Corporate Social Responsibility (Environmental, Social and Governance)

Company: BCQ (1963)
Year: 2023
Published: 2024-03-27
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
CO emission of public vehicles owned by the Head Office kg 61.56 49.51 55.47 34
NOx emission of public vehicles owned by the Head Office kg 2.89 2.23 3.83 34
PM10 emission of public vehicles owned by the Head Office kg 0.272 0.24 0.3389 34
PM2.5 emission of public vehicles owned by the Head Office kg 0.27 0.24 0.32 34
SOx emission of public vehicles owned by the Head Office kg 0.165 0.15 0.146 34

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Density of GHG emission at Head Office Ton/m2 floor area 0.02 0.016 0.016 34
Emission of canteen LNG emission (scope 1) at Head Office Ton 85.4 70.05 71.56 34
Emission of vehicles (scope 1) at Head Office Ton 23.14 21.14 21.34 34
Total GHG emission at Head Office Ton 1762.66 1745.83 1707.41 34

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Density of kitchen wastes at Head Office tons per capita 0.004 0.00362 0.0038 34
Quantity of kitchen wastes at Head Office tons 4 3.62 3.8 34

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Green bond proceeds used for carbon peaking and carbon neutrality projects million RMB 200 22

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Electricity consumption at Head Office 10MWh 314.65 314.75 307.76 34
Electricity consumption density at Head Office kWh/m2 floor area 29.58 29.59 28.94 34
Emission of electricity use (scope 2) at Head Office Ton 1654.12 1654.64 1614.51 34
Gas consumption at Head Office 10000 m3 4.04 3.24 3.25 34
Gas consumption density at Head Office m3/m2 floor area 0.38 0.3 0.31 34
Gasoline consumption (by vehicle) at Head Office 10000 l 1.08 0.99 0.99 34
Gasoline consumption density (by vehicle) at Head Office l/vehicle 981.81 900 900 34
Green loans balance billion RMB 36.1 22

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Green bond proceeds used for wastewater treatment and water supply pipeline network million RMB 300 22
Water consumption at Head Office 10000 tons 3.65 3.76 4.77 34
Water consumption density at Head Office ton/m2 floor area 0.34 0.35 0.45 34

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 Report Pages
Investment in '23 Wanan green bond' million RMB 700 22

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Proportion of female employees % 56.96 57.43 57.27 32
Proportion of female managers % 29.09 29.07 28.7 32
Total assets thousand yuan 618953620 684712563 759883870 32
Total number of employees persons 4714 4992 5284 32

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2023 Report Pages
Death in line of duty (person) - The whole bank person 1 33

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost time of work injury (day) - The whole bank day 239 3 243 33

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of employees participating in production safety and emergency training sessions employees 48400 30
Number of employees who received production safety and emergency training employees 87838 30
Number of production safety and emergency training sessions organized sessions 592 30

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2023 Report Pages
Monthly active user count for training platform 2640 31
Number of emergency drills and self-rescue and mutual-aid skills trainings organized drills/trainings 50 30
Number of employees of the head office and external service providers working in the canteen and property manager’s office of the new head office building who attended safety training employees 100 30

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 Report Pages
Total training sessions provided (Chongqing School and updated 524 self-developed training courses) sessions 2200 31
Total training time delivered attendee hours 61600 31

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Balance of agriculture-related loans 100 million yuan 487.43 554.42 642.06 32
Balance of green loans - Clean Energy Industry RMB100 million 19.19 21.83 17.02 34
Balance of green loans - Clean Production Industry RMB100 million 4.95 7.21 20.91 34
Balance of green loans - Ecological Environment Industry RMB100 million 35 52.83 85.57 34
Balance of green loans - Energy Conservation and Environmental Protection RMB100 million 27.65 49.11 52.44 34
Balance of green loans - Green Services RMB100 million 3.63 3.22 0.86 34
Balance of green loans - Green Upgrade of Infrastructure RMB100 million 100.75 142.01 183.83 34
Balance of green loans - Total RMB100 million 191.15 276.21 360.62 34
Balance of inclusive loans to micro and small businesses 100 million yuan 397.83 436.19 502.46 32
Balance of microloans 100 million yuan 879.02 968.19 1142.25 32
Quantity of partnering supplies in 2023 by region - Beijing 82 33
Quantity of partnering supplies in 2023 by region - Chongqing 137 33
Quantity of partnering supplies in 2023 by region - Guangdong 36 33
Quantity of partnering supplies in 2023 by region - Others 46 33
Quantity of partnering supplies in 2023 by region - Shanghai 25 33
Quantity of partnering supplies in 2023 by region - Sichuan 20 33
Year-on-year growth of green loans % 31 22

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
number of institutional investors that received annual report briefings 200 6

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2023 Report Pages
Total attendance of annual consumer protection trainings times 7000 27

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Customer complaints 1841 2221 2733 32
Customer satisfaction score 93.58 95.27 96.71 32
Number of business category complaints: credit cards cases 967 27
Number of business category complaints: debit cards cases 343 27
Number of business category complaints: loans cases 627 27
Number of customer complaints received complaints 2733 27
Proportion of complaints from Chongqing 92.3% 27
Proportion of complaints from Guizhou Province 2.0% 27
Proportion of complaints from Shaanxi Province 3.0% 27
Proportion of complaints from Sichuan Province 2.7% 27
Substitution rate of electronic transaction volume % 95.7 97.7 97.6 32
number of real-time Q&A questions answered via IR email and SSE e-interactive 130 6

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2023 Report Pages
Number of new software copyrights obtained software copyrights 13 31
Number of patents in total patents 9 31
Number of patents obtained patents 4 31
Total software copyrights software copyrights 37 31

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Bank outlets 156 166 183 32
Number of annual consumer protection trainings held trainings 10 27
Number of original educational materials released materials 30 27

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2021 2022 2023 Report Pages
Capital adequacy ratio % 12.99 12.72 13.37 32

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of anti-money laundering suspicious transaction monitoring and reporting cases cases reported 2023 31

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2023 Report Pages
Number of employees who participated in compliance training employees 5000 31
Number of subsidiaries involved in compliance training subsidiaries 78 31

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Number of financial consumers reached by educational materials consumers 4560000 27
Number of new activities for elderly citizens in Chongqing activities 327 27
Number of online and offline financial knowledge publicity activities carried out activities 1515 27
Number of publicity events such as 'May 12 Disaster Prevention and Reduction Day', 'Production Safety Month', and 'Fire Prevention Month' events 12 30
Shareholders' equity thousand yuan 47273188 493336512 56917734 32
Volume of green finance billion RMB 41.4 22

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Charity donation thousand yuan 4090 3480 4180 32
First demonstration transition finance loan issued million RMB 10 22
Social contribution value per share yuan 6.43 7.11 7.41 32

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
NOâ‚“ Emissions kg 2.89 2.23 3.83
PM10 Emissions kg 0.272 0.24 0.3389
PM2.5 Emissions kg 0.27 0.24 0.32
SOâ‚“ Emissions kg 0.165 0.15 0.146

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) Ton 108.54 91.19 92.9
Mobile Combustion Emissions Ton 23.14 21.14 21.34
Stationary Combustion Emissions Ton 85.4 70.05 71.56
Total GHG Emissions Ton 1762.66 1745.83 1707.41
Total GHG Emissions Intensity (By Area) Ton/m2 floor area 0.02 0.016 0.016

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste (Kitchen Waste) tons 4 3.62 3.8

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Gasoline Consumption l 10800 9900 9900
Grid Electricity Consumption MWh 3146.5 3147.5 3077.6
Natural Gas Consumption m3 40400 32400 32500
Purchased Electricity MWh 3146.5 3147.5 3077.6
Purchased Electricity Intensity (By Area) kWh/m2 29.58 29.59 28.94
Total Indirect Energy Consumption MWh 3146.5 3147.5 3077.6

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Water Consumption in Office 10000 tons 3.65 3.76 4.77

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2023
Total Investment in Ecological Restoration million RMB 700

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 persons 3720 3720 3720
Number of Employees Aged Above 50 persons 397 397 397
Number of Employees Aged Below 30 persons 1167 1167 1167
Number of Female Employees persons 3026 3026 3026
Number of Male Employees persons 2258 2258 2258
Number of Total Employees persons 4714 4992 5284
Percentage of Female Employees % 56.96 57.43 57.27
Percentage of Male Employees % 43.04 42.57 42.73

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit
Turnover Rate of Employees Aged 30-50
Turnover Rate of Employees Aged Above 50
Turnover Rate of Employees Aged Below 30
Turnover Rate of Female Employees
Turnover Rate of Male Employees

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2023
Number of Fatalities as a Result of Work-related Injuries person 1
Number of Fatalities of the Last 3 Years person 1
Number of Work-related Fatalities person 1

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries day 239 3 243

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2023
Number of People Receiving Training on Work Safety employees 87838

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2023
Percentage of Trained Female Employees % 57.3
Percentage of Trained General Employees % 95.92
Percentage of Trained Male Employees % 42.7
Percentage of Trained Middle Management % 3.92
Percentage of Trained Senior Management % 0.16

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023
Total Training Hours attendee hours 61600

Number of suppliers by geographical region.

Standard Indicator Unit 2023
Number of Total Suppliers 346

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Complaint Growth Rate % 23
Number of Products and Service Related Complaints cases 1937
Total Number of Customer Complaints 1841 2221 2733

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2023
Number of Intellectual Property Rights Obtained by the Company rights 17
Number of Patents Granted patents 4
Number of Patents Held patents 9

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2023
Number of People Participated in Ethical Standards and Anti-corruption Training employees 5000

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Total Cash Donations thousand yuan 4090 3480 4180
Total Public Welfare Donations thousand yuan 4090 3480 4180
Total Social Investment thousand yuan 4090 3480 4180