2023 SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Annual CO2e reduction due to Travel Expense Confirmation platform | tCO2e | 33 | 75 | ||
| Direct emissions (Scope 1) | tons | 743.20 | 1466.73 | 1063.25 | 99 |
| GHG emissions per square meter | tons per square meter | 0.16 | 0.18 | 0.15 | 99 |
| Greenhouse gas emission intensity | tons of CO2 equivalent/million dollars of business income | 0.454 | 71 | ||
| Greenhouse gases (GHG) emissions per square meter | tons per square meter | 0.15 | 8 | ||
| Indirect emissions (Scope 2) | tons | 26850.45 | 31530.90 | 26207.69 | 99 |
| SCOPE 1: direct emissions | tons of CO2 equivalent | 1063.25 | 71 | ||
| SCOPE 2: indirect emissions - electricity/heating purchased | tons of CO2 equivalent | 26207.69 | 71 | ||
| Total GHG Emissions (Scope 1 and 2) | tons | 27593.65 | 32997.63 | 27270.95 | 99 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Disposed discarded batteries | pcs | 344 | 73 | ||
| Disposed hazardous waste | kg | 451 | 73 | ||
| Hazardous waste | tons | 1.37 | 1.18 | 1.36 | 99 |
| Hazardous waste per capita | tons per capita | 0.0002 | 0.0001 | 0.0002 | 99 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Disposed discarded masks | pcs | 6993 | 73 | ||
| Disposed recyclable and other garbage | kg | 9542 | 73 | ||
| Non-hazardous waste | tons | 31.09 | 37.17 | 51.29 | 99 |
| Non-hazardous waste per capita | tons per capita | 0.0039 | 0.0042 | 0.0059 | 99 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Carbon dioxide reduction from clean energy use in Beijing headquarters building | tons | 4792.45 | 71 | |
| Purchased China Certified Emission Reduction (CCER) for voluntary carbon offset (non-emission-controlled enterprise in China) | tCO2e | 5000 | 73 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Hazardous waste compliance disposal rate | % | 100 | 71 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Decrease in toner consumption over previous year | % | 15.6 | 75 | |||
| Diesel consumption | MWh | 107.07 | 238.91 | 1.80 | 100 | |
| Direct energy consumption | MWh | 3624.47 | 3437.60 | 4036.67 | 100 | |
| Energy consumption per square meter | MWh per square meter | 0.25 | 0.29 | 0.28 | 0.28 | 8, 100 |
| Gasoline consumption | MWh | 553.63 | 425.30 | 536.86 | 100 | |
| Indirect energy consumption | MWh | 38799.62 | 50723.74 | 47572.06 | 100 | |
| Natural gas consumption | MWh | 2963.77 | 2773.39 | 3498.01 | 100 | |
| Purchased electricity | MWh | 38799.62 | 44075.78 | 41242.23 | 100 | |
| Purchased heating | MWh | 6647.96 | 6329.83 | 100 | ||
| Total energy consumption | MWh | 42424.09 | 54161.34 | 51608.72 | 100 | |
| Total financing scale of green bonds (Investment Banking division) | RMB billion | 71.6 | 71 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|
| Water consumption | tons | 143834.07 | 137837.00 | 150494.64 | 100 | |
| Water consumption per square meter | tons per square meter | 1.04 | 1.00 | 0.83 | 0.83 | 8, 100 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2030 | Report Pages |
|---|---|---|---|---|
| Air-conditioning energy saving (Public Area) | % | 20 | 72 | |
| Clean energy use target for CITIC Securities Beijing Headquarters Building | % | 100 | 71 | |
| Number of CDB Green Bonds-linked OTC deals | deals | 429 | 14 | |
| Number of copies of printing reduced annually due to Travel Expense Confirmation platform | million copies | 2.1 | 75 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Decrease in cartridge consumption over previous year | % | 3 | 75 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Issuance scale of first green finance bond for Agricultural Development Bank of China | RMB billion | 5 | 14 |
| Number of green bonds underwritten (including carbon neutrality bonds) | bonds | 150 | 14 |
| Number of workstations reused during office renovation | sets | 100 | 75 |
| Percentage of employees printing in black-white at Beijing headquarters | % | 74 | 75 |
| Percentage of employees printing on both sides of the paper at Beijing headquarters | % | 71 | 75 |
| Top 100 ESG Best Practices of Chinese Listed Companies (Wande Information) | Top 100 | 7 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total underwriting amount of green bonds (include asset-backed securities) | RMB billion | 71.6 | 8 |
| Total underwriting amount of overseas ESG bonds | USD million | 780 | 8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Administrative staffs | Person | 429 | 441 | 447 | 101 |
| Business staffs | Person | 19213 | 20729 | 21343 | 101 |
| Financial staffs | Person | 622 | 525 | 526 | 101 |
| IT staffs | Person | 1250 | 1572 | 1916 | 101 |
| Number of dispatched employees | Person | 1211 | 1153 | 1357 | 101 |
| Number of employees aged above 50 | Person | 1057 | 1204 | 1270 | 101 |
| Number of employees aged below 30 | Person | 10411 | 10787 | 11114 | 101 |
| Number of employees aged between 30 and 50 | Person | 12228 | 13751 | 14438 | 101 |
| Number of employees by gender: Female | Person | 11601 | 12440 | 12654 | 101 |
| Number of employees by gender: Male | Person | 12095 | 13302 | 14168 | 101 |
| Number of employees in Chinese Mainland | Person | 21475 | 23452 | 24483 | 101 |
| Number of employees in Hong Kong, Macao and Taiwan, China | Person | 1238 | 1349 | 1400 | 101 |
| Number of employees in other regions | Person | 983 | 941 | 939 | 101 |
| Number of employees with Associate's degree and below | Person | 1409 | 1104 | 1042 | 101 |
| Number of employees with Bachelor's degree | Person | 13317 | 13883 | 13904 | 101 |
| Number of employees with Doctor's degree | Person | 311 | 341 | 359 | 101 |
| Number of employees with Master's degree | Person | 8659 | 10414 | 11517 | 101 |
| Number of in-service staff of principal subsidiaries | Person | 9283 | 10126 | 10578 | 100 |
| Number of regular employees | Person | 22485 | 24589 | 25465 | 101 |
| Number of retired staff for which the Parent and principal subsidiaries are responsible for their expenses | Person | 441 | 533 | 634 | 100 |
| Total employees | 26822 | 8 | |||
| Total number of employees on active duty | Person | 23696 | 25742 | 26822 | 100 |
| Total number of in-service staff of the Parent | Person | 14413 | 15616 | 16244 | 100 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate - Aged above 50 | % | 4.35 | 4.07 | 3.39 | 102 |
| Employee turnover rate - Aged below 30 | % | 10.20 | 11.68 | 13.54 | 102 |
| Employee turnover rate - Aged between 30 and 50 | % | 6.56 | 6.42 | 5.78 | 102 |
| Employee turnover rate - Chinese Mainland | % | 6.89 | 7.83 | 8.42 | 102 |
| Employee turnover rate - Hong Kong, Macao and Taiwan, China | % | 18.90 | 12.53 | 12.43 | 102 |
| Employee turnover rate - Others (geographical region) | % | 20.04 | 19.77 | 15.55 | 102 |
| Employee turnover rate by gender: Female | % | 7.90 | 7.92 | 10.57 | 101 |
| Employee turnover rate by gender: Male | % | 8.21 | 9.07 | 7.37 | 101 |
| Total employee turnover rate | % | 8.06 | 8.52 | 8.88 | 101 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Lost days due to work injury (parent company only) | Day | 214 | 102 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee training coverage | % | 100 | 8 | ||
| Percentage of trained female employees | % | 100 | 100 | 100 | 103 |
| Percentage of trained male employees | % | 100 | 100 | 100 | 103 |
| Percentage of trained management personnel | % | 100 | 100 | 100 | 103 |
| Percentage of trained non-management personnel | % | 100 | 100 | 100 | 103 |
| Professional integrity training coverage | % | 100 | 8 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average training hours | hours | 119.89 | 8 | ||
| Average training hours completed by female employees | Hour | 67.63 | 125.78 | 119.96 | 103 |
| Average training hours completed by male employees | Hour | 67.63 | 125.79 | 119.83 | 103 |
| Average training hours completed by management personnel | Hour | 44.99 | 117.55 | 112.20 | 103 |
| Average training hours completed by non-management personnel | Hour | 68.34 | 126.03 | 120.10 | 103 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers in Mainland China | 783 | 1213 | 1361 | 103 | |
| Number of suppliers in Other regions | 23 | 36 | 64 | 103 | |
| Scale of green investment (Investment Banking division) | RMB billion | 50.132 | 71 | ||
| Underwriting scale of green bonds (including carbon neutrality bonds) | RMB billion | 71.6 | 14 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Proportion of equity investment targets rated BBB or higher under third-party ESG rating system | % | 91.51 | 26 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total scale of CITIC Securities Fixed Income ESG Strategy No. 1 Private Placement Collection Plan | RMB | 210 million | 26 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Customer satisfaction | % | 99.14 | 99.37 | 99.35 | 104 |
| Improvement in efficiency of Travel Expense Confirmation | % | 66 | 75 | ||
| Number of Overall Customer Satisfaction Surveys Conducted | Pcs | 389791 | 330157 | 271845 | 104 |
| Number of SCH00905-linked OTC deals | deals | 796 | 14 | ||
| Number of customer complaints received | Pcs | 228 | 232 | 257 | 104 |
| Number of customers consulted | Pcs | 1224428 | 996351 | 795264 | 104 |
| Overall customer satisfaction rate | % | 99.35 | 8 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Others (including clearing & settlement, risk management, legal, compliance, supervision audit, etc.) | Person | 2182 | 2475 | 2590 | 101 |
| Total investment in ESG bonds and investment fund assets (Investment Banking division) | RMB billion | 42.754 | 71 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Anti-money laundering training coverage | % | 100 | 8 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Completed bonds related to 'agriculture, rural areas, and farmers', poverty alleviation, and rural revitalization in poverty alleviation areas | 27 | 8 | |
| Completed bonds related to 'agriculture, rural areas, and farmers', poverty alleviation, and rural revitalization in poverty alleviation areas with a financing amount | RMB billion | 72.901 | 8 |
| Number of beneficiaries from the 'insurance + futures' program | 87400 | 8 | |
| Top 30 brand value list of listed companies in China's securities industry (Daily Economic News) | Top 30 | 7 | |
| Top 50 Best Brands in China of the Year (Interbrand) | Top 50 | 7 | |
| Year-on-year change in scale of green investment (Investment Banking division) | % | 14.48 | 71 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Annual cumulative amount of external donation | RMB million | 55.17 | 8 |
| Investment in ESG bond and investment funds | billion | 42.8 | 8 |
| Newly raised funds for ESG index strategies in 2023 | RMB | 2.13 billion | 26 |
| Nominal principal of CDB Green Bonds-linked OTC deals | RMB billion | 91.1 | 14 |
| Nominal principal of SCH00905-linked OTC deals | RMB billion | 78.4 | 14 |
| Proportion of investment in ESG-themed securities in CITIC Securities Fixed Income ESG Strategy No. 1 Private Placement Collection Plan | % | no less than 80 | 26 |
| The social contribution per share | 4.95 | 8 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons | 743.2 | 1466.73 | 1063.25 |
| Indirect Energy Emissions (Scope 2) | tons | 26850.45 | 31530.9 | 26207.69 |
| Total GHG Emissions | tons | 27593.65 | 32997.63 | 27270.95 |
| Total GHG Emissions Intensity (By Area) | tons per square meter | 0.16 | 0.18 | 0.15 |
| Total GHG Emissions Intensity (By Revenue) | tons of CO2 equivalent/million dollars of business income | 0.454 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Hazardous Waste (Used Batteries) | pcs | 344 | ||
| Hazardous Waste Disposed | kg | 451 | ||
| Total Hazardous Waste | tons | 1.37 | 1.18 | 1.36 |
| Total Hazardous Waste Intensity (By Employee) | tons per capita | 0.0002 | 0.0001 | 0.0002 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | tons | 31.09 | 37.17 | 51.29 |
| Total Non-Hazardous Waste Intensity (By Employee) | tons per capita | 0.0039 | 0.0042 | 0.0059 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons | 4792.45 | |
| GHG Emissions Reduction Compared to Last Year | tCO2e | 5000 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 107.07 | 238.91 | 1.8 | |
| Energy Consumption Intensity (By Area) | MWh per square meter | 0.25 | 0.29 | 0.28 | 0.28 |
| Gasoline Consumption | MWh | 553.63 | 425.3 | 536.86 | |
| Natural Gas Consumption | MWh | 2963.77 | 2773.39 | 3498.01 | |
| Purchased Electricity | MWh | 38799.62 | 44075.78 | 41242.23 | |
| Purchased Heating | MWh | 6647.96 | 6329.83 | ||
| Total Direct Energy Consumption | MWh | 3624.47 | 3437.6 | 4036.67 | |
| Total Energy Consumption | MWh | 42424.09 | 54161.34 | 51608.72 | |
| Total Indirect Energy Consumption | MWh | 38799.62 | 50723.74 | 47572.06 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Water Consumption | tons | 143834.07 | 137837 | 150494.64 | |
| Water Consumption Intensity (By Revenue) | tons per square meter | 1.04 | 1 | 0.83 | 0.83 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2030 |
|---|---|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % | 20 | |
| Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 | % | 100 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Packaging Material Savings | % | 3 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Investment in Climate Change Management | USD billion | 0.78 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | Person | 13317 | 13883 | 13904 |
| Number of Below Junior College Employees | Person | 1409 | 1104 | 1042 |
| Number of Doctoral Degree Employees | Person | 311 | 341 | 359 |
| Number of Employees Aged 30-50 | Person | 12228 | 13751 | 14438 |
| Number of Employees Aged Above 50 | Person | 1057 | 1204 | 1270 |
| Number of Employees Aged Below 30 | Person | 10411 | 10787 | 11114 |
| Number of Employees in Hong Kong and Mainland China | Person | 22713 | 24799 | 25883 |
| Number of Employees in Mainland China | Person | 21475 | 23452 | 24483 |
| Number of Female Employees | Person | 11601 | 12440 | 12654 |
| Number of Male Employees | Person | 12095 | 13302 | 14168 |
| Number of Master's Degree Employees | Person | 8659 | 10414 | 11517 |
| Number of Total Employees | Person | 23696 | 25742 | 26822 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 6.56 | 6.42 | 5.78 |
| Turnover Rate of Employees Aged Above 50 | % | 4.35 | 4.07 | 3.39 |
| Turnover Rate of Employees Aged Below 30 | % | 10.2 | 11.68 | 13.54 |
| Turnover Rate of Employees in Hong Kong | % | 18.9 | 12.53 | 12.43 |
| Turnover Rate of Employees in Mainland China | % | 6.89 | 7.83 | 8.42 |
| Turnover Rate of Female Employees | % | 7.9 | 7.92 | 10.57 |
| Turnover Rate of Male Employees | % | 8.21 | 9.07 | 7.37 |
| Turnover Rate of Total Employees | % | 8.06 | 8.52 | 8.88 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 214 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | ||
| Percentage of Trained Female Employees | % | 100 | 100 | 100 |
| Percentage of Trained General Employees | % | 100 | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 67.63 | 125.78 | 119.96 |
| Average Training Hours (General Staff) | Hour | 68.34 | 126.03 | 120.1 |
| Average Training Hours (Male) | Hour | 67.63 | 125.79 | 119.83 |
| Average Training Hours (Senior Management) | Hour | 44.99 | 117.55 | 112.2 |
| Average Training Hours per Employee | hours | 119.89 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | 783 | 1213 | 1361 | |
| Number of Total Suppliers | 806 | 1249 | 1425 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Complaint Growth Rate | % | 1.75 | 10.78 | |
| Total Number of Customer Complaints | Pcs | 228 | 232 | 257 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Public Welfare Donations | RMB million | 55.17 |