2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Intensity of petroleum usage (emissions) | % | -4 | 63 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emissions intensity per employee | tonnes CO2e/per employee | 0.23 | 0.28 | 75 |
| Scope 1 greenhouse gas emissions | tonnes CO2e | 104.57 | 93.28 | 75 |
| Scope 2 greenhouse gas emissions | tonnes CO2e | 634.43 | 686.63 | 75 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Amount of paper product waste generated | kg | 1734.2 | 1321 | 74 | |
| Amount of plastic water bottle waste generated | kg | 85 | 76.1 | 74 | |
| Intensity of paper product waste generated | kg per employee | 0.53 | 0.48 | 74 | |
| Intensity of paper products waste (non-hazardous waste) | % | -8 | 63 | ||
| Intensity of plastic water bottle waste generated | kg per employee | 0.03 | 0.03 | 74 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Electricity Consumption | kWh | 1179300 | 1203980 | 77 |
| Intensity of the electricity (kWh per employee) | kWh/per employee | 359.21 | 439.57 | 77 |
| Petrol usage | litre | 38618 | 35070 | 77 |
| Petrol usage intensity (litre per employee) | litre/per employee | 11.76 | 12.8 | 77 |
| Total on-grid PV construction capacity at Gemdale Viseen Industrial Park | MW | 11 | 80 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Intensity of water consumption (use of water resources) | % | -13 | 63 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Intensity of electricity consumption (energy utilisation) | % | -15 | 63 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 2023 Green building certification | Increased by 17 | 4 | |
| Increase in number of projects attaining Green Building Design Label compared with 2022 | projects | 17 | 70 |
| Number of projects attaining Green Building Design Label – 1 Star | projects | 44 | 70 |
| Number of projects attaining Green Building Design Label – 2 Star | projects | 45 | 70 |
| Number of projects attaining Green Building Design Label – 3 Star | projects | 7 | 70 |
| Number of projects attaining Green Building Operations Label – 2 Star | projects | 1 | 70 |
| Number of projects attaining LEED Certification | projects | 1 | 70 |
| Number of projects attaining LEED Gold Certifications | projects | 3 | 70 |
| Number of projects attaining LEED Platinum Certification | projects | 1 | 70 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee age group distribution - 25 or below | percentage | 2% | 43 |
| Employee age group distribution - 26-29 | percentage | 14% | 43 |
| Employee age group distribution - 30-39 | percentage | 64% | 43 |
| Employee age group distribution - 40-49 | percentage | 18% | 43 |
| Employee age group distribution - 50 or above | percentage | 2% | 43 |
| Employee gender distribution - Female | percentage | 40% | 43 |
| Employee gender distribution - Male | percentage | 60% | 43 |
| Employee territory distribution - Chinese Mainland | percentage | 99.5% | 43 |
| Employee territory distribution - Hong Kong | percentage | 0.5% | 43 |
| Employee title distribution - Business executives | percentage | 88% | 43 |
| Employee title distribution - Middle management | percentage | 5% | 43 |
| Employee title distribution - Senior management | percentage | 1% | 43 |
| Employee title distribution - Supporting staff | percentage | 6% | 43 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Turnover rate – categorized by age – 25 or below | % | 8% | 4% | 44 |
| Turnover rate – categorized by age – 26-29 | % | 25% | 20% | 44 |
| Turnover rate – categorized by age – 30-39 | % | 56% | 60% | 44 |
| Turnover rate – categorized by age – 40-49 | % | 10% | 14% | 44 |
| Turnover rate – categorized by age – 50 or above | % | 1% | 2% | 44 |
| Turnover rate – categorized by gender – Female | % | 34% | 29% | 44 |
| Turnover rate – categorized by gender – Male | % | 34% | 29% | 44 |
| Turnover rate – categorized by territory – Chinese Mainland | % | 24% | 29% | 44 |
| Turnover rate – categorized by territory – Hong Kong | % | 7% | 7% | 44 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Complaints about service quality - Nanjing Nanbuxincheng | 20 | 20 | ||
| Complaints about service quality - Nanjing Viseen | 20 | 15 | 20 | |
| Complaints about service quality - Shanghai Anting | 20 | 20 | ||
| Complaints about service quality - Taiyuan Yingyuan | 2 | 20 | ||
| Customer satisfaction - Jiaxing Tongxiang Hotel | 100% | 20 | ||
| Customer satisfaction - Nanjing Nanbuxincheng | 85% | 20 | ||
| Customer satisfaction - Nanjing Viseen | 85% | 85% | 20 | |
| Customer satisfaction - Shanghai Anting | 95% | 20 | ||
| Customer satisfaction - Shenzhen Viseen | 100% | 100% | 20 | |
| Customer satisfaction - Taiyuan Yingyuan | 98% | 20 | ||
| Customer satisfaction - Xuzhou Longyaoshan | 95% | 95% | 20 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022–2023 | Report Pages |
|---|---|---|---|
| Top 10 Excellent Brands of Chinese Housing Rental | Top 10 | 14 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Duration of each integrity training session | minutes | 30 | 24 |
| Headcount range per integrity training session | persons | 100–500 | 24 |
| Number of employees who completed online integrity courses | employees | 337 | 24 |
| Number of integrity training sessions organised | sessions | 6 | 24 |
| Total attendance at integrity training sessions | persons | 2500 | 24 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 2023 Influential Housing Rental Brand | Awarded | 14 | |
| China Top 3 Industrial Mall Developers in terms of Comprehensive Strength, Guandian Index | Top 3 | 14 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 104.57 | 93.28 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 634.43 | 686.63 |
| Total GHG Emissions | tonnes CO2e | 739 | 779.91 |
| Total GHG Emissions Intensity (By Employee) | tonnes CO2e/per employee | 0.23 | 0.28 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2030 |
|---|---|---|---|---|
| Paper Waste | kg | 1734.2 | 1321 | |
| Plastic Waste | kg | 85 | 76.1 | |
| Total Non-Hazardous Waste Intensity (By Employee) | % | 0.53 | 0.48 | -8 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | tonnes |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct Energy Intensity (By Employee) | litre/per employee | 11.76 | 12.8 |
| Gasoline Consumption | litre | 38618 | 35070 |
| Purchased Electricity | kWh | 1179300 | 1203980 |
| Purchased Electricity Intensity (By Employee) | kWh/per employee | 359.21 | 439.57 |
| Renewable Energy Consumption | kWh | ||
| Solar Energy | kWh |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Water Consumption Intensity (By Revenue) | % | -13 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | -15 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Aged 30-50 | percentage | 82 |
| Percentage of Employees Aged Above 50 | percentage | 2 |
| Percentage of Employees Aged Below 30 | percentage | 16 |
| Percentage of Employees in Hong Kong | percentage | 0.5 |
| Percentage of Employees in Mainland China | percentage | 99.5 |
| Percentage of Female Employees | percentage | 40 |
| Percentage of General Employees | percentage | 94 |
| Percentage of Male Employees | percentage | 60 |
| Percentage of Middle Management Employees | percentage | 5 |
| Percentage of Senior Management Employees | percentage | 1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 66 | 74 |
| Turnover Rate of Employees Aged Above 50 | % | 1 | 2 |
| Turnover Rate of Employees Aged Below 30 | % | 33 | 24 |
| Turnover Rate of Employees in Hong Kong | % | 7 | 7 |
| Turnover Rate of Employees in Mainland China | % | 24 | 29 |
| Turnover Rate of Female Employees | % | 34 | 29 |
| Turnover Rate of Male Employees | % | 34 | 29 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Total Training Hours | hours |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Complaint Growth Rate | % | 185 | |
| Number of Products and Service Related Complaints | 20 | 57 | |
| Total Number of Customer Complaints | 20 | 57 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Hours of Anti-corruption Training | hours per attendance | 0.0089 |
| Number of Anti-corruption Training Session | sessions | 6 |
| Number of Attendance for Anti-corruption Training | persons | 2500 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | employees | 337 |
| Total Hours of Anti-corruption Training | hours | 3 |