2022 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
NOx emissions | Kilogram | 3.29 | 75 |
PM emissions | Kilogram | 0.24 | 75 |
SOx emissions | Kilogram | 0.07 | 75 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Direct greenhouse gas emissions (Scope 1) | Tonnes CO2e | 11.33 | 75 | ||
Greenhouse gas emission intensity (Tonnes CO2e/person) | 2% reduction compared with 2022 | 50 | |||
Greenhouse gas emissions based on number of employees | tCO2e/person | 0.022 | 0.014 | 79 | |
Greenhouse gas emissions based on office GFA | tCO2e/m² | 0.018 | 0.02 | 79 | |
Greenhouse gas emissions intensity | Tonnes CO2e/person | 0.014 | 75 | ||
Indirect greenhouse gas emissions (Scope 2) | Tonnes CO2e | 363.44 | 75 | ||
Total greenhouse gas emissions | Tonnes CO2e | 374.77 | 75 | ||
Total greenhouse gas emissions (tonnes of CO2e) | tonnes of CO2e | 374.77 | 6 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Hazardous wastes based on number of employees | kg/person | 0.04 | 0.02 | 79 |
Hazardous wastes based on office GFA | kg/m² | 0.03 | 0.02 | 79 |
Hazardous wastes produced intensity | Kilogram/person | 0.02 | 75 | |
Total hazardous waste produced | Kilogram | 429.04 | 75 | |
Waste battery | Kilogram | 120.07 | 75 | |
Waste electric product | Kilogram | 138 | 75 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Non-hazardous waste emission intensity (tonnes/person) | 2% reduction compared with 2022 | 50 | |||
Non-hazardous waste produced intensity | Kilogram/person | 2.21 | 75 | ||
Non-hazardous wastes based on number of employees | kg/person | 3.6 | 2.21 | 79 | |
Non-hazardous wastes based on office GFA | kg/m² | 0.32 | 3.12 | 79 | |
Office and domestic garbage | Kilogram | 58922.65 | 75 | ||
Total non-hazardous waste produced | Kilogram | 58922.65 | 75 | ||
Waste ink cartridges/toner cartridge | Kilogram | 167.94 | 75 | ||
Waste tube | Kilogram | 3.04 | 75 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Contracted GFA (000' square meters) | 000' square meters | 303435 | 6 | ||
Direct energy consumption | kWh | 53121.69 | 45228.82 | 76 | |
Energy consumption based on number of employees | kWh/person | 39.05 | 25.58 | 79 | |
Energy consumption based on office GFA | kWh/m² | 32.81 | 36.15 | 79 | |
Energy consumption intensity | kWh/person | 39.05 | 25.58 | 76 | |
Energy consumption intensity (kWh/person) | 2% reduction compared with 2022 | 50 | |||
Indirect energy consumption | kWh | 5993222.98 | 637287.14 | 76 | |
Total comprehensive energy consumption (kWh) | kWh | 682515.96 | 6 | ||
Total electricity consumption (kWh) | kWh | 637287.14 | 6 | ||
Total energy consumption | kWh | 6524444.67 | 682515.96 | 76 | |
Total petrol consumption | kWh | 53121.69 | 45228.82 | 76 | |
Total purchased power | kWh | 5993222.98 | 637287.14 | 76 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total water consumption (tonnes) | tonnes | 2625.86 | 6 | ||
Water consumption based on number of employees | m³/person | 0.12 | 0.1 | 79 | |
Water consumption based on office GFA | m³/m² | 0.1 | 0.14 | 79 | |
Water consumption in total | tonnes | 2085.24 | 2625.86 | 76 | |
Water consumption intensity | tonnes/person | 0.12 | 0.1 | 76 | |
Water use intensity (tonnes/person) | 2% reduction compared with 2022 | 50 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Contracted projects (number) | 1542 | 6 | |
GFA under management (000' square meters) | 000' square meters | 209954 | 6 |
Projects under management (number) | 1148 | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Board meetings held | meetings | 4 | 10 | |
Employee activities carried out (number) | number | >320 | 7 | |
General meetings held | meetings | 2 | 10 | |
Number of employees above aged 50 (excluding 50) | Headcount | 2128 | 5306 | 76 |
Number of employees aged 30-50 | Headcount | 8674 | 13080 | 76 |
Number of employees below aged 30 (excluding 30) | Headcount | 5907 | 8299 | 76 |
Number of employees in Central Southern region | Headcount | 3147 | 4285 | 76 |
Number of employees in Eastern region | Headcount | 9712 | 14499 | 76 |
Number of employees in Northeastern region | Headcount | 616 | 1291 | 76 |
Number of employees in Northern region | Headcount | 1220 | 2696 | 76 |
Number of employees in Western region | Headcount | 2014 | 3914 | 76 |
Number of female employees | Headcount | 6534 | 11217 | 76 |
Number of full-time employees | Headcount | 16709 | 26685 | 76 |
Number of male employees | Headcount | 10175 | 15468 | 76 |
Percentage of female employees | % | 42.0% | 7 | |
Percentage of male employees | % | 58.0% | 7 | |
Social insurance coverage | % | 100% | 7 | |
The number of fresh graduates recruited (persons) | persons | 175 | 7 | |
The total number of employees (persons) | persons | 26685 | 7 | |
The total number of female employees (persons) | persons | 11217 | 7 | |
The total number of male employees (persons) | persons | 15468 | 7 | |
Total number of employees | Headcount | 16709 | 26685 | 76 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Employee turnover rate | % | 35 | 41 | 76 |
Turnover rate of employees above aged 50 (excluding 50) | % | 19 | 28 | 76 |
Turnover rate of employees aged 30-50 | % | 39 | 36 | 76 |
Turnover rate of employees below aged 30 (excluding 30) | % | 50 | 56 | 76 |
Turnover rate of employees in Central Southern region | % | 33 | 49 | 76 |
Turnover rate of employees in Eastern region | % | 43 | 43 | 76 |
Turnover rate of employees in Northeastern region | % | 24 | 24 | 76 |
Turnover rate of employees in Northern region | % | 36 | 37 | 76 |
Turnover rate of employees in Western region | % | 45 | 33 | 76 |
Turnover rate of female employees | % | 46 | 42 | 76 |
Turnover rate of male employees | % | 37 | 40 | 76 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Incidents of work injury | Case | 41 | 44 | 77 | |
Number of work-related fatalities occurred in past three years | Headcount | 2 | 1 | 77 | |
Rate of work-related fatalities | % | 0.018 | 0.004 | 77 |
Lost days due to work injury.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Total lost days due to work injury | Day | 1642 | 2072 | 77 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Correction rate of risk issues | 88% | 10 | |
Emergency drills carried out | drills | 2440 | 10 |
Number of emergency drills (times) | times | 2440 | 7 |
Number of production safety trainings (times) | times | 620 | 7 |
Safety production trainings carried out | trainings | 620 | 10 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Female employees trained % | % | 39.2 | 38 | 77 |
Junior employees trained % | % | 83.4 | 85 | 77 |
Male employees trained % | % | 60.8 | 62 | 77 |
Middle employees trained % | % | 15.8 | 14 | 77 |
Number of participants in the employee talks (participant) | participant | approx. 3500 | 7 | |
Participants in emergency drills | participants | 3865 | 10 | |
Participants in safety production trainings | participants | 2272 | 10 | |
Senior employees trained % | % | 0.8 | 1 | 77 |
The number of employees trained (person) | persons | 26231 | 7 | |
Total employees trained | Headcount | 16558 | 26231 | 77 |
Total employees trained % | % | 99.1 | 98.3 | 77 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Number of hours of training for serving female employees (hours) | hours | 88.3 | 7 | |
Number of hours of training for serving male employees (hours) | hours | 91.4 | 7 | |
Total training hours per employee | Hour | 88 | 90.2 | 77 |
Total training investment | RMB in ten thousand | 261.6 | 7 | |
Training hours of female employees | Hour | 85.3 | 88.3 | 77 |
Training hours of junior employees | Hour | 87.6 | 90.1 | 77 |
Training hours of male employees | Hour | 90.2 | 91.4 | 77 |
Training hours of middle employees | Hour | 88.9 | 89.3 | 77 |
Training hours of senior employees | Hour | 113.8 | 114.1 | 77 |
Number of suppliers by geographical region.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Number of suppliers | Number of suppliers | 3246 | 5621 | 77 |
Number of suppliers in Central region | Number of suppliers | 1911 | 2613 | 77 |
Number of suppliers in Eastern region | Number of suppliers | 86 | 275 | 77 |
Number of suppliers in Northeastern region | Number of suppliers | 500 | 1108 | 77 |
Number of suppliers in Northern region | Number of suppliers | 299 | 653 | 77 |
Number of suppliers in Western region | Number of suppliers | 450 | 972 | 77 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Signing rate of suppliers signing 'Integrity Commitment Letter' | % | 100% | 100% | 77 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Customer satisfaction (points) | points | 86.7 | 6 | |
Door-to-door service work order in-time response rate | 98% | 10 | ||
Number of products and service related complaints received | Case | 11886 | 16786 | 77 |
Rate of handling complaints | % | 100% | 100% | 10, 77 |
Third party customer satisfaction result | 86.7 | 10 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Copyrights obtained | copyrights | 208 | 10 | |
Number of copyrights obtained | Number | 202 | 208 | 77 |
Number of patents obtained | Number | / | 3 | 77 |
Number of trademarks obtained | Number | 80 | 263 | 77 |
Patents obtained | patents | 3 | 10 | |
Trademarks obtained | trademarks | 263 | 10 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
ISO 9001 Quality Management System Certificate renewal | certificate | 1 | 10 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period | Case | 2 | 2 | 78 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Anti-corruption training hours provided to the directors | Hour | 3 | 4.5 | 78 |
Anti-corruption training hours provided to the employees | Hour | 67.5 | 171.5 | 78 |
Anti-corruption trainings provided to employees | trainings | 106 | 10 | |
Number of directors attended the anti-corruption trainings | Headcount | 4 | 4 | 78 |
Number of employees attended the anti-corruption trainings | Headcount | 16709 | 26685 | 78 |
Participants in anti-corruption trainings | participants | 345795 | 10 | |
Supplier anti-corruption trainings carried out | trainings | 36 | 10 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Cities we serve (number) | 116 | 6 | |
Income (RMB100 million) | RMB100 million | 62.8 | 6 |
Number of households we serve (households) | households | >930000 | 6 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
2022 Investment in anti-pandemic and pandemic prevention materials | RMB in ten thousand | 780 | 7 | |
Total amount invested in public welfare | RMB in ten thousand | 90 | 17 | 78 |
Total equity (RMB100 million) | RMB100 million | 48.3 | 6 | |
Total serving hours of employee volunteers | Hour | 4085 | 6952 | 78 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2022 |
---|---|---|
Airborne Particulate Matter (PM) Emissions | Kilogram | 0.24 |
NOₓ Emissions | Kilogram | 3.29 |
SOₓ Emissions | Kilogram | 0.07 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | Tonnes CO2e | 11.33 | |
Indirect Energy Emissions (Scope 2) | Tonnes CO2e | 363.44 | |
Total GHG Emissions | Tonnes CO2e | 374.77 | |
Total GHG Emissions Intensity (By Area) | tCO2e/m² | 0.018 | 0.02 |
Total GHG Emissions Intensity (By Employee) | Tonnes CO2e/person | 0.022 | 0.014 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Hazardous Waste (Electronic and IT Equipment) | Kilogram | 138 | |
Hazardous Waste (Used Batteries) | Kilogram | 120.07 | |
Total Hazardous Waste | Kilogram | 429.04 | |
Total Hazardous Waste Intensity (By Area) | kg/m² | 0.03 | 0.02 |
Total Hazardous Waste Intensity (By Employee) | kg/person | 0.04 | 0.02 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Non-Hazardous Waste (Domestic Waste) | Kilogram | 58922.65 | |
Non-Hazardous Waste (Office Waste) | Kilogram | 58922.65 | |
Total Non-Hazardous Waste Intensity (By Area) | kg/m² | 0.32 | 3.12 |
Total Non-Hazardous Waste Intensity (By Employee) | kg/person | 3.6 | 2.21 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Energy Consumption Intensity (By Area) | kWh/m² | 32.81 | 36.15 |
Energy Consumption Intensity (By Employee) | kWh/person | 39.05 | 25.58 |
Gasoline Consumption | kWh | 53121.69 | 45228.82 |
Purchased Electricity | kWh | 5993222.98 | 637287.14 |
Total Direct Energy Consumption | kWh | 53121.69 | 45228.82 |
Total Energy Consumption | kWh | 6524444.67 | 682515.96 |
Total Indirect Energy Consumption | kWh | 5993222.98 | 637287.14 |
Total Purchased Energy | kWh | 5993222.98 | 637287.14 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Water Consumption | tonnes | 2085.24 | 2625.86 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Number of Employees Aged 30-50 | Headcount | 8674 | 13080 |
Number of Employees Aged Above 50 | Headcount | 2128 | 5306 |
Number of Employees Aged Below 30 | Headcount | 5907 | 8299 |
Number of Employees in Central China | Headcount | 3147 | 4285 |
Number of Employees in East China | Headcount | 9712 | 14499 |
Number of Employees in North China | Headcount | 1220 | 2696 |
Number of Employees in Northeast China | Headcount | 616 | 1291 |
Number of Employees in West China | Headcount | 2014 | 3914 |
Number of Female Employees | Headcount | 6534 | 11217 |
Number of Full-time Employees | Headcount | 16709 | 26685 |
Number of Male Employees | Headcount | 10175 | 15468 |
Number of Total Employees | Headcount | 16709 | 26685 |
Percentage of Female Employees | % | 42 | |
Percentage of Male Employees | % | 58 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 39 | 36 |
Turnover Rate of Employees Aged Above 50 | % | 19 | 28 |
Turnover Rate of Employees Aged Below 30 | % | 50 | 56 |
Turnover Rate of Employees in Central Southern region | % | 33 | 49 |
Turnover Rate of Employees in Eastern region | % | 43 | 43 |
Turnover Rate of Employees in Northeastern region | % | 24 | 24 |
Turnover Rate of Employees in Northern region | % | 36 | 37 |
Turnover Rate of Employees in Western region | % | 45 | 33 |
Turnover Rate of Female Employees | % | 46 | 42 |
Turnover Rate of Male Employees | % | 37 | 40 |
Turnover Rate of Total Employees | % | 35 | 41 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2020 | 2022 |
---|---|---|---|
Number of Fatalities of the Last 3 Years | Headcount | 2 | 1 |
Work-related Fatalities Rate | % | 0.018 | 0.004 |
Lost days due to work injury.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Lost Days Due to Work-related Injuries | Day | 1642 | 2072 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2022 |
---|---|---|
Number of Production Safety Emergency Drills | drills | 2440 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Percentage of Employees Trained | % | 99.1 | 98.3 |
Percentage of Trained Female Employees | % | 39.2 | 38 |
Percentage of Trained General Employees | % | 83.4 | 85 |
Percentage of Trained Male Employees | % | 60.8 | 62 |
Percentage of Trained Middle Management | % | 15.8 | 14 |
Percentage of Trained Senior Management | % | 0.8 | 1 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Average Training Hours (Female) | Hour | 85.3 | 88.3 |
Average Training Hours (General Staff) | Hour | 87.6 | 90.1 |
Average Training Hours (Male) | Hour | 90.2 | 91.4 |
Average Training Hours (Middle Management) | Hour | 88.9 | 89.3 |
Average Training Hours (Senior Management) | Hour | 113.8 | 114.1 |
Average Training Hours per Employee | Hour | 88 | 90.2 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Number of Suppliers in Central China | Number of suppliers | 1911 | 2613 |
Number of Suppliers in East China | Number of suppliers | 86 | 275 |
Number of Suppliers in North China | Number of suppliers | 299 | 653 |
Number of Suppliers in Northeast China | Number of suppliers | 500 | 1108 |
Number of Suppliers in West China | Number of suppliers | 450 | 972 |
Number of Total Suppliers | Number of suppliers | 3246 | 5621 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Number of Suppliers Signing Social Responsibility Code | % | 100 | 100 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Complaint Growth Rate | % | 41.3 | |
Complaints Handling Rate | % | 100 | 100 |
Number of Products and Service Related Complaints | Case | 11886 | 16786 |
Description of practices relating to observing and protecting intellectual property rights.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Number of Intellectual Property Rights Obtained by the Company | Number | 282 | 474 |
Number of Patents Granted | Number | 3 | |
Number of Trademark Registrations | Number | 80 | 263 |
Description of quality assurance process and recall procedures.
Standard Indicator | Unit | 2022 |
---|---|---|
Passing Rate of Third-party Accreditation Performed under the Quality Management System | percent | 100 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Number of Concluded Corruption Lawsuits | Case | 2 | 2 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Number of Anti-corruption Training Session | trainings | 106 | |
Number of Attendance for Anti-corruption Training | participants | 345795 | |
Number of Directors and Management Attendance for Anti-corruption Training | Headcount | 4 | 4 |
Number of General Employees Attendance for Anti-corruption Training | Headcount | 16709 | 26685 |
Total Anti-corruption Training Hours for Directors and Management | Hour | 3 | 4.5 |
Total Hours of Anti-corruption Training | Hour | 70.5 | 176 |
Total Hours of Anti-corruption Training for Employees | Hour | 67.5 | 171.5 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Total Public Welfare Donations | RMB in ten thousand | 90 | 17 |
Total Social Investment | RMB in ten thousand | 90 | 797 |
Total Volunteer Service Hours | Hour | 4085 | 6952 |