SUSTAINABILITY REPORT 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Nitrogen Oxides (NOx) emissions | tonne | 0.0221 | 0.0186 | 62 |
| Particulate Matter (PM) emissions | tonne | 0.0016 | 0.0014 | 62 |
| Sulphur Oxides (SOx) emissions | tonne | 0.0006 | 0.0005 | 62 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2022 | FY2023 | FY2030 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG (Scope 1) emissions | tonne CO2e | 3331 | 2671 | 62 | |
| GHG Intensity | tonne CO2e/sq.m. | 0.063 | 0.064 | 62 | |
| Indirect GHG (Scope 2) emissions | tonne CO2e | 62775 | 58190 | 62 | |
| Target reduction in carbon intensity (using FY2015 as baseline) | tCO₂e/m² | 12 | 42 | ||
| Total GHG emissions | tonne CO2e | 66106 | 60861 | 62 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Stores with applied waste classification systems | % | 50 | 8 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Diesel Consumption | GJ | 764 | 739 | 63 |
| District Heating Consumption | GJ | 73723 | 65000 | 63 |
| Electricity Consumption | GJ, kWh | 333865 | 332840 | 63 |
| Energy Intensity | GJ/sq.m. | 0.446 | 0.471 | 63 |
| Gasoline Consumption | GJ | 1538 | 1294 | 63 |
| Natural Gas Consumption | GJ | 59247 | 47255 | 63 |
| Total Energy Consumption | GJ | 469137 | 447128 | 63 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|---|
| Municipal Water Used | m³ | 600248 | 477366 | 63 | |
| Reduction in water intensity compared with FY2022 | % | -14.7 | 8 | ||
| Water Intensity | m³/sq.m. | 0.571 | 0.503 | 63 | |
| Water intensity of all operations | m³/sq.m. | 0.503 | 8 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| A4 paper saved annually by digitalising electricity and water billing | pieces | 5000 | 8 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Paper (A3) Used | tonne | 0.5 | 0.2 | 63 |
| Paper (A4) Used | tonne | 15.3 | 13.5 | 63 |
| Paper Products Used | tonne | 13.8 | 8.8 | 63 |
| Plastic Bags Used | tonne | 5 | 2.2 | 63 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | FY2023 | Report Pages |
|---|---|---|---|---|
| Assistant General Manager and above - Number of employees received regular performance review | 64 | 60 | ||
| Assistant General Manager and above - Percentage of employees received regular performance review | % | 97.0% | 60 | |
| Assistant Manager - Number of employees received regular performance review | 144 | 60 | ||
| Assistant Manager - Percentage of employees received regular performance review | % | 100.0% | 60 | |
| Employees entitled to caring leave | 2117 | 60 | ||
| Employees entitled to maternity leave | 1073 | 60 | ||
| Employees entitled to paternity leave | 1044 | 60 | ||
| Employees returning to work after maternity leave | 24 | 60 | ||
| Frontline Officer and below - Number of employees received regular performance review | 871 | 60 | ||
| Frontline Officer and below - Percentage of employees received regular performance review | % | 100.0% | 60 | |
| Male - Number of employees received regular performance review | 1043 | 60 | ||
| Male - Percentage of employees received regular performance review | % | 99.9% | 60 | |
| New Hires - Aged under 30 | 1 | 61 | ||
| New Hires - Female | 1 | 61 | ||
| New Hires - Hong Kong | 1 | 61 | ||
| New Hires - Total | 1 | 61 | ||
| Number of female staff | 1073 | 27 | ||
| Number of male staff | 1044 | 27 | ||
| Number of staff aged between 30-50 | 1770 | 27 | ||
| Number of staff aged over 50 | 182 | 27 | ||
| Number of staff aged under 30 | 165 | 27 | ||
| Number of staff in Hong Kong | 13 | 27 | ||
| Number of staff in Mainland China | 2104 | 27 | ||
| Revenue-generating managerial roles taken up by women | two-thirds | 8 | ||
| Total Workforce - Aged 30 to 50 | 1770 | 61 | ||
| Total Workforce - Aged over 50 | 182 | 61 | ||
| Total Workforce - Aged under 30 | 165 | 61 | ||
| Total Workforce - Female | 1073 | 61 | ||
| Total Workforce - Hong Kong | 13 | 61 | ||
| Total Workforce - Mainland China | 2104 | 61 | ||
| Total Workforce - Male | 1044 | 61 | ||
| Total Workforce - Total | 2117 | 61 | ||
| Total number of staff | 2117 | 27 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | FY2023 | Report Pages |
|---|---|---|---|---|
| Annual turnover rate | 12.3% | 27 | ||
| Employees who had taken caring leave | 42 | 60 | ||
| Employees who had taken maternity leave | 32 | 60 | ||
| Employees who had taken paternity leave | 18 | 60 | ||
| Turnover - Aged 30 to 50 | 212 | 61 | ||
| Turnover - Aged over 50 | 23 | 61 | ||
| Turnover - Aged under 30 | 26 | 61 | ||
| Turnover - Female | 142 | 61 | ||
| Turnover - Hong Kong | 1 | 61 | ||
| Turnover - Mainland China | 260 | 61 | ||
| Turnover - Male | 119 | 61 | ||
| Turnover - Total | 261 (12.3%) | 61 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Injury Rate - Female | 0.179 | 61 | |
| Injury Rate - Mainland China | 0.273 | 61 | |
| Injury Rate - Male | 0.367 | 61 | |
| Injury Rate - Total | 0.272 | 61 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Absentee Rate - Female | 1.70% | 61 | |
| Absentee Rate - Hong Kong | 1.29% | 61 | |
| Absentee Rate - Mainland China | 1.55% | 61 | |
| Absentee Rate - Male | 1.39% | 61 | |
| Absentee Rate - Total | 1.55% | 61 | |
| Lost-day Rate - Female | 9.91 | 61 | |
| Lost-day Rate - Mainland China | 15.91 | 61 | |
| Lost-day Rate - Male | 21.89 | 61 | |
| Lost-day Rate - Total | 15.82 | 61 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | FY2023 | Report Pages |
|---|---|---|---|---|
| Back-office Officer and below - Number of employees received regular performance review | 917 | 60 | ||
| Back-office Officer and below - Percentage of employees received regular performance review | % | 100.0% | 60 | |
| Employees promoted in FY2023 | 2 | 31 | ||
| Female - Number of employees received regular performance review | 1072 | 60 | ||
| Female - Percentage of employees received regular performance review | % | 99.9% | 60 | |
| Manager - Number of employees received regular performance review | 91 | 60 | ||
| Manager - Percentage of employees received regular performance review | % | 100.0% | 60 | |
| Percentage of employees trained | 99.9% | 59 | ||
| Percentage of employees trained - Assistant General Manager and above | 100% | 59 | ||
| Percentage of employees trained - Assistant Manager | 100% | 59 | ||
| Percentage of employees trained - Back-office Officer and below | 99.9% | 59 | ||
| Percentage of employees trained - Female | 99.9% | 59 | ||
| Percentage of employees trained - Frontline Officer and below | 100% | 59 | ||
| Percentage of employees trained - Male | 100% | 59 | ||
| Percentage of employees trained - Manager | 100% | 59 | ||
| Percentage of employees trained - Senior Manager | 100% | 59 | ||
| Ratio of the remuneration of women to men (Mainland China employees) | 1.12:1 | 62 | ||
| Senior Manager - Number of employees received regular performance review | 28 | 60 | ||
| Senior Manager - Percentage of employees received regular performance review | % | 100.0% | 60 | |
| Staff caring activities organised | 189 | 8 | ||
| Total - Number of employees received regular performance review | 2115 | 60 | ||
| Total - Percentage of employees received regular performance review | % | 99.9% | 60 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | FY2023 | Report Pages |
|---|---|---|---|---|
| Average hours of training per employee | hours | 27.2 | 8 | |
| Average training hours per employee | hours | 27.2 | 59 | |
| Average training hours per employee - Assistant General Manager and above | hours | 24.9 | 59 | |
| Average training hours per employee - Assistant Manager | hours | 44 | 59 | |
| Average training hours per employee - Back-office Officer and below | hours | 16.9 | 59 | |
| Average training hours per employee - Female | hours | 29.6 | 59 | |
| Average training hours per employee - Frontline Officer and below | hours | 33.1 | 59 | |
| Average training hours per employee - Male | hours | 24.7 | 59 | |
| Average training hours per employee - Manager | hours | 40.5 | 59 | |
| Average training hours per employee - Senior Manager | hours | 54.9 | 59 | |
| Total training hours | hours | 57570.9 | 59 | |
| Total training hours - Assistant General Manager and above | hours | 1642.7 | 59 | |
| Total training hours - Assistant Manager | hours | 6338.2 | 59 | |
| Total training hours - Back-office Officer and below | hours | 15496.1 | 59 | |
| Total training hours - Female | hours | 31803.5 | 59 | |
| Total training hours - Frontline Officer and below | hours | 28870.4 | 59 | |
| Total training hours - Male | hours | 25767.4 | 59 | |
| Total training hours - Manager | hours | 3686.4 | 59 | |
| Total training hours - Senior Manager | hours | 1537.1 | 59 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Brands and suppliers stored in online brand centralisation platform | 9032 | 8 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Official WeChat and Weibo accounts managed | 91 | 8 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | FY2023 | Report Pages |
|---|---|---|---|
| Directors in Hong Kong - Number of individuals trained in anti-corruption | 8 | 60 | |
| Directors in Hong Kong - Percentage of individuals trained in anti-corruption | % | 100.0% | 60 |
| Directors in Mainland China - Number of individuals trained in anti-corruption | 1 | 60 | |
| Directors in Mainland China - Percentage of individuals trained in anti-corruption | % | 100.0% | 60 |
| General Employees in Hong Kong - Number of individuals trained in anti-corruption | 1 | 60 | |
| General Employees in Hong Kong - Percentage of individuals trained in anti-corruption | % | 7.7% | 60 |
| General Employees in Mainland China - Number of individuals trained in anti-corruption | 333 | 60 | |
| General Employees in Mainland China - Percentage of individuals trained in anti-corruption | % | 15.8% | 60 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of volunteers | 728 | 8 | |
| Volunteering hours | hours | 1543 | 8 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonne | 0.0016 | 0.0014 |
| NOₓ Emissions | tonne | 0.0221 | 0.0186 |
| SOₓ Emissions | tonne | 0.0006 | 0.0005 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2022 | FY2023 | FY2030 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne CO2e | 3331 | 2671 | |
| Indirect Energy Emissions (Scope 2) | tonne CO2e | 62775 | 58190 | |
| Total GHG Emissions | tonne CO2e | 66106 | 60861 | |
| Total GHG Emissions Intensity (By Area) | tonne CO2e/sq.m. | 0.063 | 0.064 | 12 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Diesel Fuel Consumption | GJ | 764 | 739 |
| Energy Consumption Intensity (By Area) | GJ/sq.m. | 0.446 | 0.471 |
| Gasoline Consumption | GJ | 1538 | 1294 |
| Natural Gas Consumption | GJ | 59247 | 47255 |
| Purchased Electricity | kWh | 92740278 | 92455627 |
| Purchased Heating | GJ | 73723 | 65000 |
| Total Energy Consumption | GJ | 469137 | 447128 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Municipal Water Consumption | m³ | 600248 | 477366 |
| Water Withdrawal Intensity | m³/sq.m. | 0.571 | 0.503 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | tonne | 29.6 | 22.5 |
| Packaging Material Consumption (Plastic) | tonne | 5 | 2.2 |
| Packaging Materials Consumed | tonne | 34.6 | 24.7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | 1770 | |
| Number of Employees Aged Above 50 | 182 | |
| Number of Employees Aged Below 30 | 165 | |
| Number of Employees in Hong Kong | 13 | |
| Number of Employees in Hong Kong and Mainland China | 2117 | |
| Number of Employees in Mainland China | 2104 | |
| Number of Female Employees | 1073 | |
| Number of Full-time Employees | 2117 | |
| Number of Full-time Employees (Female) | 1073 | |
| Number of Full-time Employees (Male) | 1044 | |
| Number of Male Employees | 1044 | |
| Number of New Employees | 1 | |
| Number of New Employees (Aged Below 30) | 1 | |
| Number of New Employees (Female) | 1 | |
| Number of New Employees (Hong Kong) | 1 | |
| Number of Temporary Workers | 951 | |
| Number of Temporary Workers (Female) | 469 | |
| Number of Temporary Workers (Male) | 482 | |
| Number of Total Employees | 2117 | |
| Percentage of Employees Aged 30-50 | % | 83.6 |
| Percentage of Employees Aged Above 50 | % | 8.6 |
| Percentage of Employees Aged Below 30 | % | 7.8 |
| Percentage of Employees in Hong Kong | % | 0.6 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 99.4 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of New Employees | % | 0.05 |
| Percentage of Temporary Workers | % | 44.9 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | 212 | |
| Turnover Rate of Employees Aged Above 50 | 23 | |
| Turnover Rate of Employees Aged Below 30 | 26 | |
| Turnover Rate of Employees in Hong Kong | 1 | |
| Turnover Rate of Employees in Mainland China | 260 | |
| Turnover Rate of Female Employees | 142 | |
| Turnover Rate of Male Employees | 119 | |
| Turnover Rate of Total Employees | % | 12.3 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Time Injury Frequency Rate (Employees) | 15.82 | |
| Lost Time Injury Frequency Rate (Mainland China) | 15.91 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | FY2023 |
|---|---|---|
| Percentage of Employees Trained | % | 99.9 |
| Percentage of Trained Female Employees | % | 99.9 |
| Percentage of Trained General Employees | % | 99.9 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | FY2023 |
|---|---|---|
| Average Training Hours (Female) | hours | 29.6 |
| Average Training Hours (Male) | hours | 24.7 |
| Average Training Hours (Senior Management) | hours | 24.9 |
| Average Training Hours per Employee | hours | 27.2 |
| Total Training Hours | hours | 57570.9 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Total Suppliers | 9032 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 |
| Coverage of Anti-corruption Training for Employees | % | 15.8 |
| Number of Directors and Management Attendance for Anti-corruption Training | 9 | |
| Number of General Employees Attendance for Anti-corruption Training | 334 | |
| Number of People Participated in Ethical Standards and Anti-corruption Training | 343 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Registered Volunteers | 728 | |
| Total Volunteer Service Hours | hours | 1543 |