2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxides emissions | Gram | 19401.04 | 18206.78 | 90 |
| Particulate emissions | Gram | 1428.46 | 1340.53 | 90 |
| Sulfur oxides emissions | Gram | 303.64 | 534.76 | 90 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Scope 1 direct greenhouse gas emission | Tonnes of CO₂ | 76.42 | 474.42 | 90 |
| Scope 1 greenhouse gas emission intensity | Tonnes of CO₂ / Revenue per RMB million | 0.0076 | 0.0413 | 90 |
| Scope 2 greenhouse gas emission intensity | Tonnes of CO₂ / Revenue per RMB million | 0.4286 | 0.4333 | 90 |
| Scope 2 indirect greenhouse gas emissions | Tonnes of CO₂ | 4322.74 | 4971.14 | 90 |
| Total greenhouse gas emission intensity | Tonnes of CO₂ / Revenue per RMB million | 0.4362 | 0.4746 | 90 |
| Total greenhouse gas emissions | Tonnes of CO₂ | 4399.16 | 5445.56 | 90 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Hazardous waste intensity | Kilogram / Revenue per RMB million | 0.0295 | 0.0109 | 90 |
| Total amount hazardous waste | Kilogram | 297.72 | 125.60 | 90 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste intensity | Tonnes / Revenue per RMB million | 0.0215 | 0.0105 | 90 |
| Paper shopping bags used for packaging | Kilogram | 19922.00 | 169296.48 | 91 |
| Plastic shopping bags used for packaging | Kilogram | 46463.15 | 480811.70 | 91 |
| Total non-hazardous waste | Tonnes | 216.70 | 120.46 | 90 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Diesel fuel consumption | KWh | 111095.88 | 114817.84 | 90 |
| Direct energy consumption | KWh | 295829.99 | 2279451.04 | 90 |
| Direct energy consumption intensity | KWh/Revenue per RMB million | 29.33 | 198.68 | 90 |
| Gasoline consumption | KWh | 184734.10 | 211055.72 | 90 |
| Indirect energy consumption intensity | KWh/Revenue per RMB million | 1011.72 | 952.97 | 90 |
| Natural gas consumption | KWh | 1953577.48 | 90 | |
| Purchased electricity | KWh | 10203834.46 | 10933660.43 | 90 |
| Total energy consumption | KWh | 10499664.45 | 13213111.47 | 90 |
| Total energy consumption intensity | KWh/Revenue per RMB million | 1041.05 | 1151.65 | 90 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total water consumption | Cubic meters | 28586.31 | 29687.85 | 91 |
| Total water consumption intensity | Cubic meters / Revenue per RMB million | 2.8344 | 2.5876 | 91 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Intensity of the packaging material consumption | Tonnes / Revenue per RMB million | 0.5019 | 0.5165 | 91 |
| Paper-based logistics packaging materials | Kilogram | 4855166.30 | 5098192.92 | 91 |
| Plastic-based logistics packaging materials | Kilogram | 140555.70 | 178132.06 | 91 |
| Total amount of packaging materials consumption | Tonnes | 5062.11 | 5926.43 | 91 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of employees in business development | People | 102 | 128 | 91 |
| Number of employees in general and administrative | People | 482 | 436 | 91 |
| Number of employees in logistics | People | 80 | 129 | 91 |
| Number of employees in operation | People | 1614 | 1933 | 91 |
| Number of employees in product development and supply chain management | People | 668 | 779 | 91 |
| Number of employees in sales and marketing | People | 208 | 114 | 91 |
| Number of employees in technology | People | 218 | 177 | 91 |
| Number of fulltime employees | People | 3372 | 3696 | 91 |
| Percentage of employees aged 29 years old and below | % | 38.1 | 27.0 | 91, 92 |
| Percentage of employees aged 30-49 years old | % | 48.2 | 22.2 | 91, 92 |
| Percentage of employees aged 50 years old and above | % | 53.3 | 0.4 | 91, 92 |
| Percentage of employees by region: Asia (except China mainland) | % | 39.7 | 38.7 | 92 |
| Percentage of employees by region: China mainland | % | 36.5 | 24.8 | 92 |
| Percentage of employees in China | % | 58.6 | 54.2 | 91 |
| Percentage of employees in overseas countries and regions | % | 41.4 | 45.8 | 91 |
| Percentage of female employees | % | 58.9 | 61.2 | 91 |
| Percentage of male employees | % | 41.4 | 38.8 | 91 |
| Total number of employees | People | 3372 | 3696 | 91 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate (female) | % | 35.8 | 24.3 | 91 |
| Employee turnover rate (male) | % | 37.5 | 25.5 | 91 |
| Overall employee turnover rate | % | 37.7 | 30.6 | 91 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of work-related fatalities | People | Not involved | Not involved | 92 |
| Rate of work-related fatalities | % | Not involved | Not involved | 92 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of working days lost due to work-related injuries | Hours | 701 | 935 | 92 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained | % | 100 | 100 | 92 |
| Percentage of employees trained by gender: Female | % | 100 | 100 | 92 |
| Percentage of employees trained by gender: Male | % | 100 | 100 | 92 |
| Percentage of employees trained by rank: Executives and directors | % | 100 | 100 | 92 |
| Percentage of employees trained by rank: Managers | % | 100 | 100 | 92 |
| Percentage of employees trained by rank: Supervisors, commissioners and assistants | % | 100 | 100 | 92 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average training hours for employees | Hours | 18.0 | 6.8 | 92 |
| Executives and directors average training hours | Hours | 15.4 | 4.9 | 92 |
| Female employees average training hours | Hours | 18.0 | 6.4 | 92 |
| Male employees average training hours | Hours | 18.0 | 7.5 | 92 |
| Managers average training hours | Hours | 17.8 | 7.3 | 92 |
| Supervisors, commissioners and assistants average training hours | Hours | 18.2 | 6.7 | 92 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of suppliers in China | Number | 1145 | 1196 | 92 |
| Number of suppliers in overseas countries and regions | Number | 13 | 268 | 92 |
| Total number of suppliers | Number | 1158 | 1464 | 92 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Percentage of total products sold or shipped that are subject to recall for safety and or health reasons | % | 0.0002 | 0.0133 | 93 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total number of customer complaints received | Case | 3413 | 7108 | 93 |
| Total number of customer complaints received - product complaints | Case | 1032 | 1650 | 93 |
| Total number of customer complaints received - service complaints | Case | 2381 | 5458 | 93 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Legal cases regarding corrupt practices | Not involved | Not involved | 93 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Anti-corruption training for staff, and employees of Partners | Person-time | 33073 | 27147 | 93 |
| Employees at director and above who have received training related to anti-corruption policies | People | 53 | 120 | 93 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Community Investment and Charity - Total annual expenditures for cash donated | Thousand RMB | 30.00 | 173.81 | 93 |
| Community Investment and Charity - Total annual expenditures for goods donation | Thousand RMB | 503.96 | 69.23 | 93 |
| Employee participation in charity/volunteer activities | Hours | 672.00 | 1952.00 | 93 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Gram | 1428.46 | 1340.53 |
| NOₓ Emissions | Gram | 19401.04 | 18206.78 |
| SOₓ Emissions | Gram | 303.64 | 534.76 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of CO₂ | 76.42 | 474.42 |
| Indirect Energy Emissions (Scope 2) | Tonnes of CO₂ | 4322.74 | 4971.14 |
| Scope 1 GHG Emissions Intensity (By Revenue) | Tonnes of CO₂ / Revenue per RMB million | 0.0076 | 0.0413 |
| Scope 2 GHG Emissions Intensity (By Revenue) | Tonnes of CO₂ / Revenue per RMB million | 0.4286 | 0.4333 |
| Total GHG Emissions | Tonnes of CO₂ | 4399.16 | 5445.56 |
| Total GHG Emissions Intensity (By Revenue) | Tonnes of CO₂ / Revenue per RMB million | 0.4362 | 0.4746 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste | Kilogram | 297.72 | 125.6 |
| Total Hazardous Waste Intensity (By Revenue) | Kilogram / Revenue per RMB million | 0.0295 | 0.0109 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 216.7 | 120.46 |
| Paper Waste | Tonnes | 19.922 | 169.29648 |
| Plastic Waste | Tonnes | 46.46315 | 480.8117 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tonnes / Revenue per RMB million | 0.0215 | 0.0105 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Diesel Fuel Consumption | KWh | 111095.88 | 114817.84 |
| Direct Energy Intensity (By Revenue) | KWh/Revenue per RMB million | 29.33 | 198.68 |
| Energy Consumption Intensity (By Revenue) | KWh/Revenue per RMB million | 1041.05 | 1151.65 |
| Gasoline Consumption | KWh | 184734.1 | 211055.72 |
| Indirect Energy Intensity (By Revenue) | KWh/Revenue per RMB million | 1011.72 | 952.97 |
| Natural Gas Consumption | KWh | 1953577.48 | |
| Purchased Electricity | KWh | 10203834.46 | 10933660.43 |
| Total Direct Energy Consumption | KWh | 295829.99 | 2279451.04 |
| Total Energy Consumption | KWh | 10499664.45 | 13213111.47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | Cubic meters | 28586.31 | 29687.85 |
| Water Consumption Intensity (By Revenue) | Cubic meters / Revenue per RMB million | 2.8344 | 2.5876 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | Tonnes | 4855.1663 | 5098.19292 |
| Packaging Material Consumption (Plastic) | Tonnes | 140.5557 | 178.13206 |
| Packaging Material Intensity (By Revenue) | Tonnes / Revenue per RMB million | 0.5019 | 0.5165 |
| Packaging Materials Consumed | Tonnes | 5062.11 | 5926.43 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Full-time Employees | People | 3372 | 3696 |
| Number of Total Employees | People | 3372 | 3696 |
| Percentage of Employees Aged 30-50 | % | 48.2 | 49.8 |
| Percentage of Employees Aged Above 50 | % | 0.7 | 0.4 |
| Percentage of Employees Aged Below 30 | % | 51.1 | 49.8 |
| Percentage of Employees in Asia | % | 58.6 | 54.2 |
| Percentage of Employees in Asia (Excluding China) | % | 39.7 | 38.7 |
| Percentage of Employees in Mainland China | % | 36.5 | 24.8 |
| Percentage of Employees in Overseas | % | 41.4 | 45.8 |
| Percentage of Female Employees | % | 58.9 | 61.2 |
| Percentage of Male Employees | % | 41.4 | 38.8 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Female Employees | % | 35.8 | 24.3 |
| Turnover Rate of Male Employees | % | 37.5 | 25.5 |
| Turnover Rate of Total Employees | % | 37.7 | 30.6 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Hours | 701 | 935 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | Hours | 18 | 6.4 |
| Average Training Hours (Male) | Hours | 18 | 7.5 |
| Average Training Hours (Senior Management) | Hours | 15.4 | 4.9 |
| Average Training Hours per Employee | Hours | 18 | 6.8 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Mainland China | Number | 1145 | 1196 |
| Number of Suppliers in Overseas | Number | 13 | 268 |
| Number of Total Suppliers | Number | 1158 | 1464 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Recalled Products for Safety and Health Reasons | % | 0.0002 | 0.0133 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Complaint Growth Rate | Percent | 108.3 | |
| Number of Products and Service Related Complaints | Case | 3413 | 7108 |
| Total Number of Customer Complaints | Case | 3413 | 7108 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Attendance for Anti-corruption Training | Person-time | 33073 | 27147 |
| Number of Directors and Management Attendance for Anti-corruption Training | People | 53 | 120 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Cash Donations | Thousand RMB | 30 | 173.81 |
| Total In-kind Donations | Thousand RMB | 503.96 | 69.23 |
| Total Public Welfare Donations | Thousand RMB | 533.96 | 243.04 |
| Total Social Investment | Thousand RMB | 533.96 | 243.04 |
| Total Volunteer Service Hours | Hours | 672 | 1952 |