Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Non-hazardous waste intensity | Tonne per million square metre | 0.1 | 89 |
| Total weight of non-hazardous waste | Tonne | 3.12 | 89 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Electricity consumption | Thousands of kWh | 50744.74 | 89 |
| Energy consumption intensity | Thousands of kWh per million square metre | 2030.6 | 89 |
| Total energy consumption | Thousands of kWh | 50744.74 | 89 |
| Total indirect energy consumption | Thousands of kWh | 50744.74 | 89 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total water consumption | Cubic metre | 765720.25 | 89 |
| Water consumption intensity | Cubic metre per million square metre | 30641.07 | 89 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of special greening sprinkler irrigation renovation projects for efficient water conservation and effective irrigation completed | projects | 50 | 64 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Area of green lawn renovated at Boyue Mansion in Hangzhou | m2 | 300 | 66 |
| Number of special greening trainings conducted | 23 | 66 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of participants in Kangqiao Service Group’s Strategy Decoding and Operation Management Excellence Practice In-depth Research Study Activity in Zhengzhou | participants | 100 | 76 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| 2022 Top 100 Property Service Companies in China ranking | rank | 29 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Indirect Energy Emissions (Scope 2) | Tonne |
| Total GHG Emissions | Tonne |
| Total GHG Emissions Intensity (By Area) | Tonne per million square metre |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Hazardous Electronic Waste | Tonne |
| Hazardous Waste (Used Batteries) | Tonne |
| Total Hazardous Waste | Tonne |
| Total Hazardous Waste Intensity (By Area) | Tonne per million square metre |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste Disposed | Tonne | 3.12 |
| Total Non-Hazardous Waste Intensity (By Area) | Tonne per million square metre | 0.1 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Energy Consumption Intensity (By Area) | Thousands of kWh per million square metre | 2030.6 |
| Grid Electricity Consumption | Thousands of kWh | 50744.74 |
| Purchased Electricity | Thousands of kWh | 50744.74 |
| Total Energy Consumption | Thousands of kWh | 50744.74 |
| Total Indirect Energy Consumption | Thousands of kWh | 50744.74 |
| Total Purchased Energy | Thousands of kWh | 50744.74 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption | Cubic metre | 765720.25 |
| Water Consumption Intensity (By Revenue) | Cubic metre per million square metre | 30641.07 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Energy Consumption Reduction Percentage Compared to Last Year | % |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Employees Aged 30-50 | Person |
| Number of Employees Aged Above 50 | Person |
| Number of Employees Aged Below 30 | Person |
| Number of Employees in Mainland China | Person |
| Number of Employees in Overseas | Person |
| Number of Female Employees | Person |
| Number of Full-time Employees | Person |
| Number of General Employees | Person |
| Number of Junior Management Employees | Person |
| Number of Male Employees | Person |
| Number of Senior Management Employees | Person |
| Number of Total Employees | Person |
| Percentage of Employees Aged 30-50 | Percent |
| Percentage of Employees Aged Above 50 | Percent |
| Percentage of Employees Aged Below 30 | Percent |
| Percentage of Employees in Mainland China | Percent |
| Percentage of Employees in Overseas | Percent |
| Percentage of Female Employees | Percent |
| Percentage of Full-time Employees | Percent |
| Percentage of General Employees | Percent |
| Percentage of Junior Management Employees | Percent |
| Percentage of Male Employees | Percent |
| Percentage of Senior Management Employees | Percent |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | Hour |
| Average Training Hours (General Staff) | Hour |
| Average Training Hours (Male) | Hour |
| Average Training Hours (Middle Management) | Hour |
| Average Training Hours (Senior Management) | Hour |
| Average Training Hours per Employee | Hour |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers in Central China | Number |
| Number of Suppliers in East China | Number |
| Number of Suppliers in West China | Number |
| Number of Total Suppliers | Number |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Number of Products and Service Related Complaints | Case |
| Total Number of Customer Complaints | Case |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit |
|---|---|
| Average Anti-corruption Training Hours for Directors and Management | Hour/Person |
| Average Anti-corruption Training Hours for General Employees | Hour/Person |
| Board Anti-corruption Training Duration | Hour/Person |
| Number of Directors and Management Attendance for Anti-corruption Training | Person |
| Number of General Employees Attendance for Anti-corruption Training | Person |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person |
| Total Anti-corruption Training Hours for Directors and Management | Hour/Person |
| Total Hours of Anti-corruption Training for Employees | Hour/Person |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Number of Employees Participating in Volunteer Activities | Participator |
| Total Volunteer Service Hours | Hour |