FY2023 Environmental, Social and Governance Report

Year: 2023
Published: 2023-08-01
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 FY2022 FY2023 FY2031 Report Pages
Rinse off formulas - % of readily biodegradable ingredients % 86 91 95 4
Rinse-off formulas with 95% of easily biodegradable ingredients (Erborian) % N/A N/A 92 55
Rinse-off formulas with 95% of easily biodegradable ingredients (L'OCCITANE au Brésil) % N/A 88 100 55
Rinse-off formulas with 95% of easily biodegradable ingredients (L'OCCITANE en Provence) % 80 91 92 55
Rinse-off formulas with 95% of easily biodegradable ingredients (Melvita) % N/A 77 70 55

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2022 FY2023 FY2026 FY2031 Report Pages
Carbon intensity evolution for packaging % -11 -20 36
Carbon intensity evolution for raw materials formulas % 4 -20 36
GHG emissions from Employees business travel and commuting (Share of total) % 8 34
GHG emissions from Goods transportation (Share of total) % 11 34
GHG emissions from Others (Share of total) % 16 34
GHG emissions from Packaging (Share of total) % 10 34
GHG emissions from Raw materials (Share of total) % 10 34
GHG emissions from Use phase (Share of total) % 45 34
GHG emissions intensity (tCO2eq per unit of added value, Group, all brands) kg CO2eq/€ 0.276 0.493 57
Group's Scope 3 carbon intensity increase from FY2020 baseline to FY2023 % 2 36
Scope 1 GHG emissions (Direct emissions, share of total) % 0.5 34
Scope 1 emissions (Group, all brands) tCO2eq 4085 2432 57
Scope 2 GHG emissions (Indirect emissions, share of total) % 0.5 34
Scope 2 emissions (location based, Group, all brands) tCO2eq 17322 12258 57
Scope 2 emissions (market based, Group, all brands) tCO2eq 1592 1933 57
Scope 3 - Reduce per unit of value-added % 2 2 -55 4
Scope 3 GHG emissions (Share of total) % 99 34
Scope 3 emissions (Group, all brands) tCO2eq 493784 480932 57
Scope 3 emissions as share of Group GHG emissions (FY2023) % 99 36
Total GHG emissions (Group, all brands) tCO2eq 499461 485297 57
Total GHG emissions (Group, all scopes) tons of CO2e 485000 34

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Hazardous waste per unit produced (all factories, Brazil included in FY2022, excluded before) kg/u 0.016 0.005 0.005 57
Total generation of hazardous waste (all factories, Brazil included in FY2022, excluded before) t 606 692 779 57

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 FY2021 FY2022 FY2023 FY2026 FY2031 Report Pages
Decrease in use of virgin plastic compared to FY2018 (Group) - Target % -15 23
Number of units collected (Group, all brands with recycling partners: L'OCCITANE en Provence, Melvita, Duolab and LimeLife) u 1865565 2904907 57
Percentage of recyclable or reusable plastic packaging - Packaging Group % 22% 23% 33% 56
Percentage of waste incinerated - Waste manufacturing waste % 30% 27% 26% 56
Percentage of waste recycled or reused - Waste manufacturing waste % 70% 71% 73% 56
Plastic dependency - Packaging Group % 58.1% 56
Quantity of non-hazardous waste produced in kg/u (all factories, Brazil included in FY2022, excluded before) kg/u 0.017 0.015 0.013 57
Recyclable or reusable packaging - % of plastic packaging recyclable, reusable, or compostable % 31 100 4
Recycled packaging - % post-consumer recycled plastic % 16 20 40 4
Total generation of non-hazardous waste - Waste manufacturing non-hazardous t 2600 2216 2179 56
Total waste recovered or recycled - Waste manufacturing waste % 100% 98% 99% 56
Weight of materials collected (Group, all brands with recycling partners: L'OCCITANE en Provence, Melvita, Duolab and LimeLife) t 66 72 137 57

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2025 2050 FY2022 FY2023 FY2026 FY2031 FY2050 Report Pages
Factories' Scope 1 & 2 emissions reduction % -69% -83% 35
Freight targets - intensity emissions %, % vs LY -9.5 -60 36
Scope 1 - Reduce absolute emissions (Baseline FY2020) % -2 -42 -46 4
Scope 1 GHG emissions reduction target vs FY2020 baseline % -46 34
Scope 1 GHG emissions reduction vs FY2020 baseline % -42 34
Scope 1+2 GHG emissions reduction target vs baseline % -90 34
Scope 2 GHG emissions target: renewable electricity % 100 34
Scope 3 economic intensity reduction target % -55 -97 36

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Owned stores offering recycling programmes for customers (Group, all brands with recycling partners: L'OCCITANE en Provence, Melvita, Duolab and LimeLife) % 48% 73% 72% 57

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 FY2020 FY2021 FY2022 FY2023 FY2025 FY2026 Report Pages
Electricity consumption from renewable sources (all factories, Brazil included in FY2022, excluded before) % 96% 100% 100% 58
Goods transported by air % 2 36
Group's electricity consumption from renewable sources % 40% 80% 95% 94% 100% 35
Intensity of energy consumption (all factories, Brazil included in FY2022, excluded before) kWh/k unit produced 149 135 120 58
Percentage of electricity consumption from renewable sources (Group, all brands - Sol de Janeiro and Grown Alchemist included in FY2023, excluded before) % 80% 95% 94% 57
Percentage of energy consumption from renewable sources (Group, all brands - Sol de Janeiro and Grown Alchemist included in FY2023, excluded before) % 89% 89% 57
Scope 2 % of renewable electricity in factories % 100% 100% 35
Scope 2 - Renewable electricity at all owned sites % 95 94 100% renewable electricity 4
Total electricity consumption (Group, all brands - Sol de Janeiro and Grown Alchemist included in FY2023, excluded before) kWh 39321960 40081370 36527521 57
Total electricity consumption (all factories, Brazil included in FY2022, excluded before) kWh 10037260 10866600 11551804 58
Total energy consumption (Group, all brands - Sol de Janeiro and Grown Alchemist included in FY2023, excluded before) kWh 49431844 46993490 57
Total gas consumption (Gas Group, all brands) kWh N/A 10649970 10320869 58
Total gas consumption (all factories, Brazil included in FY2022, excluded before) kWh 8105339 8816543 8440679 58
Total manufacturing energy consumption (all factories, Brazil included in FY2022, excluded before) kWh 18142599 19683143 20103446 58
Total renewable energy manufacturing (all factories, Brazil included in FY2022, excluded before) % 96% 94% 95% 58
Total stores electricity consumption (Group, all brands) kWh 29284700 21438935 19819309 58
Total stores electricity consumption from renewable sources (Group, all brands) kWh 21192040 19909297 17832032 58
Transport of products by air (Group, all brands) % N/A 3% 2% 58
Transport of products by cargo (Group, all brands) % N/A 91% 91% 58
Transport of products by rail (Group, all brands) % N/A 1% 1% 58
Transport of products by road (Group, all brands) % N/A 6% 6% 58

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 FY2022 FY2023 FY2026 Report Pages
Water consumption absolute manufacturing (all) 95783 107105 106986 56
Water consumption intensity manufacturing (all) per ton produced average m³/t 7.4 6.2 5.8 56
Water consumption intensity manufacturing (all) per unit produced L/u 0.8 0.73 0.6 56
Water intensity consumption - Circular loop of water used in production site of Lagorce % -15 -22 100 4

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit FY2023 FY2026 Report Pages
Energy consumption intensity (Kwh/unit produced) reduction vs. FY2020 baseline year % -11% -30% 35

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit FY2023 Report Pages
Number of refill fountains implemented (L'OCCITANE en Provence, all regions) 100 23

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 FY2022 FY2023 FY2026 Report Pages
Packaging recyclability rate - Packaging Group % 49% 46% 56
Percentage of plastic packaging that is recyclable, reusable or compostable (Group) % 20 32 23
Percentage of plastic packaging that is recyclable, reusable or compostable (Group) - Target % 100 23
Percentage recycled plastic - Packaging Group % 12% 16% 16% 56
Post-consumer recycled plastic content (Group) % 9 16 23
Post-consumer recycled plastic content (Group) - Target % 20 23
Total aluminium packaging - Packaging Group % 4% 56
Total cardboard / paper - Packaging Group % 10% 56
Total glass packaging - Packaging Group % 27% 56
Total plastic packaging - Packaging Group % 56% 58% 56
Total volume of materials used (tonnes) - Packaging Group t 7054 8151 56

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2022 2023 FY2022 FY2023 FY2026 Report Pages
Carton packaging certified by the Forest Stewardship Council (FSC) (Group) % 99 99 23
Carton packaging certified by the Forest Stewardship Council (FSC) (Group) - Target % 100 23
Formulas with at least 95% ingredients of natural origin (L'OCCITANE au Brésil) % N/A N/A 86 55
Formulas with at least 95% ingredients of natural origin (L'OCCITANE en Provence) % 34 35 43 55
Formulas with at least 95% ingredients of natural origin (Melvita) % N/A N/A 99 55
Generating positive impact by regenerating ecosystems inside the value chain - % land footprint in direct or equivalent positive impact % 39 4
Group percentage of RSPO palm equivalent of total palm volume equivalent (GROUP all brands) % 94 96 98 55
L'OCCITANE en Provence raw material biodiversity impact management % N/A N/A 64 55
Understand impact on biodiversity - % of plants in raw materials traced back to country of origin % 56 81 90 4
Volume raw materials percentage of 'Iconic L'OCCITANE en Provence' % 8 8 7 55

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 2026 FY2022 FY2023 FY2026 FY2026-31 FY2031 Report Pages
Countries certified Great Place to Work countries, total countries 10 28 42
DEI: Gender parity in the group executive committee (female) % 38 55 42
DEI: Gender parity in the group executive committee (female, target) % 50 42
DEI: Gender parity in the group executive committee (male) % 62 45 42
DEI: Gender parity in the group executive committee (male, target) % 50 42
DEI: Parental leave coverage (L'Occitane Provence, Erborian, Melvita and L'Occitane Brésil) 80% 80% 100% 42
Employee satisfaction, L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil percent 67 68 70 3
Employees with disabilities in production sites in France % 7% 7% 8% 59
Fair salary practices: certified living wage payer (direct group employees) 100% 42
Fair salary practices: certified living wage payer (employees UK) 10% 42
Fair salary practices: living wage certified, direct group employees percent 100% 3
Fair salary practices: living wage certified, employees (UK) percent 10% 3
Gender parity in the board of director, female percent 10 22 50 3
Gender parity in the board of director, male percent 90 78 50 3
Gender parity in the group's executive committee, female percent 38 55 50 3
Gender parity in the group's executive committee, male percent 62 45 50 3
Number of employees: 25-34 No. 4181 4087 3987 59
Number of employees: 35-44 No. 2781 2884 2987 59
Number of employees: 45-54 No. 1199 1268 1291 59
Number of employees: 55 or above No. 520 574 652 59
Number of employees: <25 No. 1610 1671 1628 59
Number of entities certified by GPTW entities 7 16 3
Number of full-time employees No. 7534 7718 7435 59
Number of men (Group, all brands, breakdown by gender, w/o LimeLife, South Africa and Austria) % 13% 12.6% 13.9% 58
Number of part-time employees No. 2757 2866 3158 59
Number of women (Group, all brands, breakdown by gender, w/o LimeLife, South Africa and Austria) % 87% 87.4% 86.1% 58
Number office sites No. 29 59
Number retail sites No. 66 59
Parental leave coverage (20 weeks / 12 weeks), all countries, permanent employees (all brands) percent 100% 3
Percentage of part-time employees % 30% 59
Total part-time employees female %, No. 2612 2655 2699 59
Total workforce (FTE, Group, all brands) No. (FTE) 8733 9042 8726 58
Total workforce headcount (Group, all brands) No. (hc) 10593 58
Women in Board of director % 10% 20% 22% 59
Women in Executive committee % 33% 38% 55% 59
Women in key management positions (N-1 Executive committee) % 51% 50% 58% 59
Workforce - Africa & Middle East % 100% 60% 60% 59
Workforce - Asia & Pacific % 37% 35.4% 36.9% 59
Workforce - Europe % 42% 42.5% 38.1% 59
Workforce - North America % 10% 12% 14% 59
Workforce - South America % 10% 9% 11% 59

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 FY2022 FY2023 FY2026 Report Pages
Monitor employee satisfaction: employee engagement score % 67 68 42
Monitor employee satisfaction: employee engagement score (target) % 70 42
Staff turnover rate % 30% 35% 34% 59
Turnover Office sites (29% of total headcount) % N/A 20 21 60
Turnover Retail sites (66% of total headcount) % N/A 43 41 60
Turnover by age 35–44 % 22 25 24 60
Turnover by age 45–54 % 20 21 24 60
Turnover by age 55 or above % 27 50 43 60
Turnover by age: 25-34 % 32% 37% 36% 59
Turnover by geographic region - Africa & Middle East % N/A N/A N/A 60
Turnover by geographic region - Asia & Pacific % 20 30 27 60
Turnover by geographic region - Europe % 19 26 27 60
Turnover by geographic region - North America % 50 64 53 60
Turnover by geographic region - South America % 71 54 56 60
Turnover in men % 24% 28% 27% 59
Turnover in women % 31% 36% 34% 59
Turnover manufacturing sites (Production and Warehouse, 5% of total headcount) % N/A 11 17 60

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Number of accidents (Health and safety manufacturing France) No. 9 7 22 60
Work-related accident frequency rate (Health and safety manufacturing France) % 8.31 5.48 14.2 60
Work-related accident severity rate (Health and safety manufacturing France) % 0.66 0.2 0.5 60

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost days due to work injury (Health and safety manufacturing France) No. 747 266 783 60

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 FY2023 FY2026 FY2030 Report Pages
Employee survey: 'I can be myself in the company' % 69 42
Employee survey: 'I can be myself in the company' (target) % 80 100 42
Number of employees who received training last fiscal year (Overall employees trained) No. N/A 6520 10030 60
Percentage employees female trained of the Group % N/A 67 66 60
Percentage employees trained of the Group % N/A 67 68 60

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Number of female employees who received training last fiscal year (Overall female employees trained) No. N/A 5591 8582 60
Total average training hours per employees (Group training average hours) No. N/A 19 10 60
Total training hours completed including all employee (Group total training hours workforce) No. N/A 121590 151226 60

Number of suppliers by geographical region.

Indicator Unit 2023 Report Pages
Number manufacturing sites No. 5 59

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Traceability of plants contained in raw materials (L'OCCITANE en Provence and Melvita) % 45 56 81 55

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 FY2022 FY2023 FY2026 FY2026-31 Report Pages
Fair wages for local producers, iconic ingredients certified, L'OCCITANE en Provence and Melvita percent 98 98 3
Fair wages for local producers, target iconic ingredients certified fair trade, L'OCCITANE en Provence and Melvita percent 100% 3
Iconic raw materials organic-certified and fair trade (L'OCCITANE en Provence) % 96 98 98 55
Minimizing the impact by improving sustainable sourcing practices - % of plant-based raw material covered % 64 80 4

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Number of products and service related complaints received (GROUP in FY22: ELEMIS and LimeLife included in FY22, excluded before) No. 626 1997 2000 55

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Direct GHG Emissions (Scope 1) tCO2eq 4085 2432
Indirect Energy Emissions (Scope 2) tCO2eq 17322 12258
Total GHG Emissions tCO2eq 499461 485297
Total GHG Emissions Intensity (By Revenue) kg CO2eq/€ 0.276 0.493
Total Other Indirect Energy Emissions (Scope 3) tCO2eq 493784 480932

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Total Hazardous Waste t 606 692 779
Total Hazardous Waste Intensity (By Unit Product) kg/u 0.016 0.005 0.005

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste Recycled t 1820 1573.36 1590.67
Recycling Rate of Non-Hazardous Waste % 70 71 73
Total Non-Hazardous Waste Incineration t 780 598.32 566.54
Total Non-Hazardous Waste Intensity (By Unit Product) kg/u 0.017 0.015 0.013

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Percentage of Reduction in GHG Intensity Compared to Last Year % -9.5
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year % -69

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Energy Consumption Intensity (By Unit Product) kWh/k unit produced 149 135 120
Natural Gas Consumption kWh 8105339 10649970 8440679
Percentage of Renewable Energy Consumption % 40 96 100 100
Purchased Electricity kWh 39321960 10866600 36527521
Total Energy Consumption kWh 18142599 19683143 46993490

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Water Consumption 95783 107105 106986

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2022 2023
Packaging Materials Consumed t 7054 8151

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 No. 4181 4087 3987
Number of Employees Aged Above 50 No. 1719 1842 1943
Number of Employees Aged Below 30 No. 1610 1671 1628
Number of Employees in Americas No. 1135 953 1165
Number of Employees in Asia No. 3907 3734 3907
Number of Employees in Europe No. 4450 4492 4035
Number of Employees in North America No. 1377 1271 1483
Number of Full-time Employees No. 7534 7718 7435
Number of Part-time Employees No. 2757 2866 3158
Number of Total Employees No. 10593 10593 10593
Percentage of Employees in Americas % 10.7 9 11
Percentage of Employees in Asia % 36.9 35.4 36.9
Percentage of Employees in Europe % 38.1 42.5 38.1
Percentage of Employees in North America % 13.6 12 14
Percentage of Female Employees % 87 87.4 86.1
Percentage of Male Employees % 13 12.6 13.9
Percentage of Part-time Employees % 26 27 30

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 22 25 24
Turnover Rate of Employees Aged Above 50 % 27 50 43
Turnover Rate of Employees in Americas % 71 54 56
Turnover Rate of Employees in Asia % 20 30 27
Turnover Rate of Employees in Europe % 19 26 27
Turnover Rate of Employees in North America % 50 64 53
Turnover Rate of Female Employees % 31 36 34
Turnover Rate of Male Employees % 24 28 27
Turnover Rate of Total Employees % 30 35 34

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries No. 747 266 783

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023
Percentage of Employees Trained % 67 68
Percentage of Trained Female Employees % 67 66

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022 2023
Average Training Hours per Employee No. 19 10
Total Training Hours No. 121590 151226

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Number of Products and Service Related Complaints No. 626 1997 2000

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit
Total Public Welfare Donations million euro
Total Social Investment million euro