Sustainability Report 2022/23

Company: CHINA GAS HOLD (384)
Year: 2022
Published: 2023-07-20
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit FY2020/21 FY2021/22 FY2022/23 Report Pages
Nitrogen oxides (NOx) ton 96.98 188.8 133.05 170
Odorant ton 103.67 236.1 171
Odourant consumption ton 340.98 344.32 138
Particulate matter (PM) ton 8.6 54.4 28.96 170
Sulphur dioxide (SO2) ton 11.84 20.67 9.52 170

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/22 2022/23 FY2020/21 FY2021/22 FY2022/23 Report Pages
GHG emissions intensity (excluding integrated energy business) tCO2e/GJ of energy consumed 0.11 0.12 81
GHG intensity kgCO2e/GJ of energy sold, tCO2e/GJ of energy consumed 0.2 0.21 0.22 0.2 0.21 81, 170
GHG intensity (excluding integrated energy business) kgCO2e/GJ of energy sold 0.11 0.11 0.12 170
Scope 1 (direct emissions) — Integrated energy business tCO2e 140628.47 139664.05 152357.78 170
Scope 1 (direct emissions) — Internal use tCO2e 72176.26 73153.11 79186.73 170
Scope 1: Direct GHG emissions (from integrated energy business) tCO2e 139664.05 152357.78 81
Scope 1: Direct emissions of GHG (internal use) tCO2e 73153.11 79186.73 81
Scope 2 (energy related indirect emissions) tCO2e 75513.15 90430.27 106205.14 170
Scope 2: Indirect emissions of GHG tCO2e 90430.27 106205.14 81
Scope 3 (other indirect emissions) tCO2e 535.54 23.76 410.85 170
Scope 3: Other indirect emissions of GHG tCO2e 23.76 410.85 81
Total GHG emissions tCO2e 303271.18 338160.5 288853.42 303271.18 338160.5 81, 170
Total GHG emissions (excluding integrated energy business) tCO2e 163607.13 185802.72 148224.95 163607.13 185802.72 81, 170

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/22 2022/23 FY2020/21 FY2021/22 FY2022/23 Report Pages
Hazardous waste consumption ton 78.69 77.34 140
Hazardous waste produced ton 74.33 78.69 77.34 171
Hazardous waste production intensity ton/employee 0.001 0.001 0.001 171
Total wastewater discharge ton 1399728.91 1604239.31 141, 142
Total wastewater discharged ton 1333797.35 1399728.91 1604239.31 171

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020/21 FY2021/22 FY2022/23 Report Pages
Non-hazardous waste consumption ton 22820.1 22427.15 140
Non-hazardous waste produced ton 21555.99 22820.1 22427.15 171
Non-hazardous waste production intensity ton/employee 0.29 0.29 0.29 171
Paper product/cardboard ton 2135.91 933.48 641.72 171
Paper product/cardboard consumption ton 933.48 641.72 138
Plastic ton 537.77 23.66 6.05 171
Styrofoam ton 393.13 340.98 344.32 171

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2022 2030 Report Pages
Annual emission reduction of CO2 from green medium-term notes investment project tons 260000 83
Annual emission reduction of NOx from green medium-term notes investment project tons 119.53 83
Annual emission reduction of SO2 from green medium-term notes investment project tons 512.6 83
Annual emission reduction of standard coal from green medium-term notes investment project tons 46700 83
Greenhouse Gases - reduction in greenhouse gas emission intensity in 2030 compared to 2021 reduction 50% 29

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2022-03-31 2022/23 2023 2025 2029 FY2017/18 FY2018/19 FY2019/20 FY2020/21 FY2021/22 FY2022/23 as of 31 March 2023 Report Pages
Accumulated LPG distribution projects 106 13
City and township gas pipeline project units 661 8
Coverage ratio of IC meters installed with automatic charging function % 60 132
Diesel ton 3857.03 3966.38 4101.51 170
Diesel consumption ton 3966.38 4101.51 82
Electricity (non-renewable energy) kWh 123771764.33 148222038.31 174078248.16 170
Electricity (renewable energy) kWh 274408.8 337440.8 380500 170
Energy intensity GJ/GJ of energy sold 0.002 0.003 0.002 0.002 81, 170
Energy intensity (excluding integrated energy business) GJ/GJ of energy sold 0.001 0.001 0.001 170
Heavy Oil ton 1614.39 1334.15 1295.62 170
Heavy Oil consumption ton 1334.15 1295.62 82
Installed capacity of PV EPC projects MW 50.4 20
Installed capacity of PV self-investment power generation MW 24.3 20
Kerosene ton 5.59 0.3 0.02 170
Kerosene consumption ton 0.3 0.02 82
LPG ton 90.44 150.53 27.83 170
LPG consumption ton 150.53 27.83 82
Long-distance natural gas transmission pipeline units 32 8
Lubricant ton 35.4 44.23 33.73 171
Lubricant consumption ton 44.23 33.73 138
Natural gas commercial user households 329335 8
Natural gas for integrated energy business consumption m³ 69049694.42 75325451.71 82
Natural gas for internal use consumption m³ 15357872.35 14236803.05 82
Natural gas industrial user households 22108 8
Natural gas residential user households 45394697 8
Natural gas — Integrated energy business m3 69526500 69049694.42 75325451.71 170
Natural gas — Internal use m3 15066913.84 15357872.35 14236803.05 170
Non-renewable electricity consumption kWh 148222038.31 174078248.26 82
Number of CNG/LNG refilling stations for vehicles and vessels No. 557 533 533 169
Number of LPG distribution projects No. 113 106 106 169
Number of piped gas projects No. 642 660 661 169
Percentage of customers with installed IoT meters (excluding non-controlling companies) % 19 132
Petrol ton 5232.87 5108.74 7546.69 170
Petrol consumption ton 5108.74 7546.69 82
Piped Natural Gas Sales Volume million m³ 18686 24656 25372 31211 36703 39249 10
Reduction in energy consumption for last-mile delivery (from fuel vehicles to electric vehicles) 5 L/100 km to 8 kWh per day 77
Renewable electricity consumption kWh 337440.8 380500 82
Residential user of city gas project penetration rate of penetration rate 68.6% 8
Sales volume of LPG tons 4039394 3999377 3826764 4247597 4288000 4131700 13
Target for electric vehicle utilization in administrative fleet 50% 100% 77
Total LPG sales volume million ton 4.248 4.268 4.132 169
Total direct energy consumption GJ 3817229.6 81
Total energy consumption GJ 3458811.26 3540441.42 3817229.6 170
Total energy consumption (excluding integrated energy business) GJ 983076.89 1081685.38 1135023.25 170
Total length of gas transmission pipeline network km 551688 8
Total natural gas sales volume m³ 31210700000 36703200000 39249100000 169

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/22 2022/23 FY2020/21 FY2021/22 FY2022/23 Report Pages
City and township water supply or other waterworks consumption ton 2206849.2 2577736.25 141
Executive Office Standard water consumption litres per day 70 140
Groundwater consumption ton 110882.96 52639.46 141
Ocean water consumption ton 1041 19367.7 141
Surface water consumption ton 132314.39 104833 141
Total water consumption ton 2451087.55 2754576.41 2195885.18 2451087.55 2754576.41 141, 171
Wastewater discharge to groundwater ton 25964.78 12129.17 142
Wastewater discharge to municipal wastewater treatment plants or other wastewater treatment facilities ton 1303394.54 1534041.66 142
Wastewater discharge to ocean ton 90 142
Wastewater discharge to surface water ton 70279.59 58068.48 142
Water consumption intensity kg/GJ of energy sold 1.72 1.66 1.63 1.72 141, 171
Water replenishment standard for fire pools tons per month <5 140

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Saved energy consumption per unit delivery kWh per ton 15 77

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2025 FY2022/23 Report Pages
Gas boiler water replenishment standard tons per month <3 140
Office water consumption standard for dispatch centers, station office buildings and customer service centers litres per person per day 110 140
Water Resources - reduction in water consumption with 2020 as baseline and 2025 as target year reduction 16% 29

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit FY2020/21 FY2021/22 FY2022/23 Report Pages
Plastic consumption ton 23.66 6.05 138
Wood board ton 6.2 10.35 171
Wood board consumption ton 10.35 138

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2022/23 2023 FY2020/21 FY2021/22 FY2022/23 as of 31 March 2023 Report Pages
CNG/LNG refilling station for vehicles and vessels stations 533 8
LPG cylinder No. 331185 400397 266877 171
LPG cylinder consumption No. 400397 266877 138
Large storage and logistics base for petrochemical product terminals constructed and under construction 7 13
Number of environmental impact assessments conducted projects 12 136
Number of generally material issues identified in materiality analysis for China Gas issue 1 33
Project companies with HSE management system audit certificate % 80 87
Revenue share from project companies with ISO 9001, ISO 14001, and ISO 45001 certifications of Group’s total revenue 51% 88
Total area of operating sites with environmental impact assessments hectares 35.16 136
Total number of long distance natural gas transmission pipelines No. 32 32 32 169

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2022/23 Report Pages
Number of highly material issues identified in materiality analysis for China Gas issues 18 33
Number of material issues identified in materiality analysis for China Gas issues 13 33
Total number of material issues identified in materiality analysis for China Gas issues 32 33

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020/21 2021/22 2022/23 2023 FY2020/21 FY2021/22 FY2022/23 Report Pages
Employees 30–50 years old people 48023 50515 50149 172
Employees above 50 years old people 7862 9122 8144 172
Employees under 30 years old people 18446 19053 19042 172
Ethnic minorities employees people 4764 5096 5515 172
Female employees people 27012 28770 27535 172
Full-time employees people 74331 78690 77335 172
General staff people 64264 67723 66479 172
General staff female ratio % 38 38 37 172
General staff male ratio % 62 62 63 172
Han ethnicity employees people 69567 73594 71820 172
Male employees people 47319 49920 49800 172
Middle-level management people 7526 8259 8282 172
Middle-level management female ratio % 31 31 31 172
Middle-level management male ratio % 69 69 69 172
New employee hires by age: 30–50 years old 3414 157
New employee hires by age: Over 50 years old 182 157
New employee hires by age: Under 30 years old 3566 157
New employee hires by ethnicity: Ethnic minority 1112 157
New employee hires by ethnicity: Han 6044 157
New employee hires by gender: Female 2517 157
New employee hires by gender: Male 4645 157
Number of employees aged 30–50 years old 50149 152
Number of employees from China 77335 152
Number of employees from ethnic minority backgrounds 5515 152
Number of employees over 50 years old 8144 152
Number of employees under 30 years old 19042 152
Number of female employees 27535 152
Number of female employees taking maternity leave 563 166
Number of full-time employees 77335 152
Number of general staff 66479 152
Number of male employees 49800 152
Number of male employees taking paternity leave 560 166
Number of middle-level management employees 8282 152
Number of new employees 7162 152
Number of senior management employees 2574 152
Percentage of employees aged 30–50 years old percent 65% 152
Percentage of employees from China percent 100% 152
Percentage of employees from overseas percent 0% 152
Percentage of employees over 50 years old percent 11% 152
Percentage of employees under 30 years old percent 24% 152
Percentage of female employees percent 36% 152
Percentage of female employees who returned to work after maternity leave 81.71% 166
Percentage of full-time employees percent 100% 152
Percentage of general staff percent 86% 152
Percentage of male employees percent 64% 152
Percentage of male employees who returned to work after paternity leave 95.18% 166
Percentage of middle-level management employees percent 11% 152
Percentage of part-time employees percent 0% 152
Percentage of senior management employees percent 3% 152
Ratio of remuneration of male to female in general staff 1:0.97 166
Ratio of remuneration of male to female in middle-level management 1:0.91 166
Ratio of remuneration of male to female in senior management 1:0.88 166
Retained for China gas sustainable operation and development HK$'000 9839719 7007759 3801072 168
Senior management people 2541 2708 2673 172
Senior management female ratio % 14 15 15 172
Senior management male ratio % 86 85 85 172
Staff costs HK$'000 3424801 4134311 4333831 168
Total number of employees people 74331 78690 77335 77335 152, 172
Total number of new employees 7162 157
Total working hours hour 146869920 109100088 126980930 173

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022/23 Report Pages
Employee turnover by age - 30–50 years old 3289 158
Employee turnover by age - Over 50 years old 785 158
Employee turnover by age - Under 30 years old 2286 158
Employee turnover by gender - Female 2306 158
Employee turnover by gender - Male 4054 158
Employee turnover rate % 8.22 158
Total number of employee turnover 6360 158

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022/23 FY2020/21 FY2021/22 FY2022/23 Report Pages
Number of disability injuries No. 9 173
Number of work-related fatalities No. 2 1 173
Number of work-related injuries No. 17 3 2 173
Number of work-related injuries per million hours of all employees 0.01 20
Proportion of all employees and contractors with work-related injuries within 0.75 per million hours 0.75 20
Rate of serious work-related injuries % 0.0018 98
Rate of work-related fatalities % 0.0018 98
Rate of work-related injuries %, / 0.02 0.0055 0.0045 98, 173
Serious work-related injuries (excluding fatalities) No. 1 1 173
Serious work-related injury rate (excluding fatalities) / 0.001 173
Total injury rate per million hour 0.03 0.025 98
Work-related fatality rate / 0.004 173

Lost days due to work injury.

Indicator Unit FY2020/21 FY2021/22 FY2022/23 Report Pages
Lost days due to work-related injury day 285 55 98
Lost working days due to work-related injury day 605 285 130 173

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022/23 FY 2022/23 FY2018/19 FY2019/20 FY2020/21 FY2021/22 FY2022/23 June 2022 Report Pages
Adoption of the traffic safety system of project companies % 100 87
Coverage for self-built-and-reviewed HSE safety system formulated by project companies in China Gas % 100 87
Coverage rate of safety training % 100% 100% 107
Emergency exercises time 938 99
External gas safety promotion time 2934 99
Inspection coverage rate 100% 52
Investment in production safety billion RMB 2.175 20
Number of contractors receiving safety training No. 1643 968 107
Number of hours of safety training for contractors hour 1831177 1286545 107
Number of safety emergency drills time 4573 8720 98
Percentage of issues identified by safety management supervision groups rectified over 97% 97
Regular Production Safety Investment HK$ billion 1.06 1.18 1.49 2.2 2.4 94
Safety inspection activities time 124168 visits 99
Safety knowledge competitions and speech contests time 368 99
Safety promotional materials distributed thousand 1213.3 99

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit FY 2022/23 FY2020/21 FY2021/22 FY2022/23 Report Pages
Contractor safety training participants person 841813 535437 107
Employee training rate % 100 100 100 173
Safety training time 7326 99
Skills competitions time 460 99

The average training hours completed per employee by gender and employee category.

Indicator Unit FY2020/21 FY2021/22 FY2022/23 Report Pages
Average training hours per employee hour 42.48 48.39 60.57 173
Number of people received safety training (employees) person 12840 20757 98
Number of people received safety training (general managers and safety management personnel) person 1021 1456 98
Total training hours hour, hours 3156622 3806734 4683904 163, 173

Number of suppliers by geographical region.

Indicator Unit 2022/23 FY2020/21 FY2021/22 FY2022/23 Report Pages
Cumulative number of centralized suppliers certified by China Gas Bidding and Procurement Platform No. 242 302 224 169
Number of local suppliers 224 20
Percentage of total spending by Tier 1 significant suppliers 61.97% 53
Proportion of local suppliers 100% 20
Total number of Tier 1 significant suppliers 77 53

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022/23 FY2021/22 FY2022/23 January 2022 Report Pages
Annual assessment of suppliers suppliers 237 52
Number of project companies selected for cross-inspections project companies 44 97
Number of project companies with ISO 9001, ISO 14001, and ISO 45001 certifications (operational control) companies 46 88
Number of project companies with established emergency response capabilities project companies 417 97
Number of suppliers phased out 16 53
Number of suppliers with Environmental Management Systems (EMS) Certification (ISO 14000 series) 210 20
Number of suppliers with ISO14000 certification 210 53
Number of suppliers with OHSAS18001/ISO45001 certification 207 53
Number of suppliers with Occupational Health and Safety Management System certification (OHSAS 18001/ISO 45001) 207 20
On-Time Delivery Rate 92% 97% 53
On-site inspections and certifications for suppliers suppliers 60 52
Successful bidding suppliers in Product Quality Commitment suppliers 100 52
Supplier Compliance Rate 100% 100% 53
Suppliers evaluated for subsequent rectification suppliers 5 52
Suppliers terminated for failure to meet inspection standards suppliers 16 52
Suppliers that did not pass inspection suppliers 7 52
Total number of suppliers certified by China Gas Bidding and Procurement Platform 224 53

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2022/23 FY2022/23 Report Pages
Coverage of rating review of project companies % 100 87
Proportion of suppliers with Environmental Management Systems (EMS) Certification (ISO 14000 series) 93.75% 20
Proportion of suppliers with ISO14000 certification 93.75% 53
Proportion of suppliers with OHSAS18001/ISO45001 certification 92.41% 53
Proportion of suppliers with Occupational Health and Safety Management System certification (OHSAS 18001/ISO 45001) 92.41% 20

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit FY2021/22 FY2022/23 Report Pages
Incidents of non-compliance concerning marketing communications No such incident occurred 186
Incidents of non-compliance concerning product and service information and labelling No such incident occurred 186
Percentage of total products sold or shipped subject to recalls for safety and health reasons % 0.02 180
Percentage of total products sold or shipped subject to returns/recalls for safety and health reasons 0.00% 0.02% 128
Product returns or recalls for safety and health reasons 36 45 128

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020/21 2021/22 2022-03-31 2022/23 FY2021/22 FY2022/23 Report Pages
Complaint resolution rate 96% 99% 128
Customer satisfaction survey result (score) 92.36 92.1 132
Number of customers with installed IoT meters (excluding non-controlling companies) 5019203 132
Number of project companies conducting customer satisfaction survey 78 165 132
Number of satisfaction surveys 1450 6135 132
Product and service related complaints 56 51 128
Share of results of associates HK$'000 892995 920714 344838 168
Share of results of joint ventures HK$'000 715006 514583 -100983 168
Total number of complaints 970 787 128

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit FY2022/23 Report Pages
Number of patents, trademarks and copyright applications 35 129

Description of quality assurance process and recall procedures.

Indicator Unit 2022-03-31 FY2022/23 Report Pages
Completion rate in Product Quality Commitment bidding 100% 52
Number of IC meters installed with automatic charging function 15750000 132

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2022/23 Report Pages
Obtained ISO 37301 Compliance management systems certification Yes 21
Utilization rate for the alert system of project companies % 100 87

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2022/23 FY 2021/22 FY 2022/23 FY2020/21 Report Pages
Total length of anti-corruption training hours 124599 21
Total length of anti-corruption training for General staff hours 86468 105909 34860 48
Total length of anti-corruption training for Middle-level management hours 12353 13706 4980 48
Total length of anti-corruption training for Senior Management hours 1235 4984 498 48
Total number of employees trained on anti-corruption 77335 21

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit FY2022/23 Report Pages
Innovative R&D funding RMB 231600437 129

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020/21 2021/22 2022/23 FY2020/21 FY2021/22 FY2022/23 Report Pages
Charitable donations HK$, HK$'000 2343 7853 5437 2343000 14170203 5437000 168, 174
Hour of voluntary services hour 320 2652 2523 174
Number of beneficiaries people Data not available 300 50916 174
Number of volunteers people 2052 15146 16890 174
Other costs HK$'000 51416802 72060228 78561421 168
Other income HK$'000 923333 1378291 1373913 168
Revenue HK$'000 69975381 88225193 91988445 168
Taxation HK$'000 2602007 2188817 1235969 168
Total amount of donation HKD 5437000 20
Total donations (including in-kind donations) for public welfare projects HKD 5437000 121
Total hours of employee volunteering hours 2523 121
Total number of employees participating in volunteer activities participants 16890 121

The types of emissions and respective emissions data.

Standard Indicator Unit 2020/21 2021/22 2022/23
Airborne Particulate Matter (PM) Emissions ton 8.6 54.4 28.96
NOₓ Emissions ton 96.98 188.8 133.05
SOₓ Emissions ton 11.84 20.67 9.52

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/23
Direct GHG Emissions (Scope 1) tCO2e 72176.26 73153.11 79186.73
Indirect Energy Emissions (Scope 2) tCO2e 75513.15 90430.27 106205.14
Scope 1 GHG Emissions Intensity (By Energy) kgCO2e/GJ of energy sold 0.11 0.11 0.12
Total GHG Emissions tCO2e 288853.42 303271.18 338160.5
Total GHG Emissions Intensity (By Energy) tCO2e/GJ of energy consumed 0.22 0.11 0.12
Total Other Indirect Energy Emissions (Scope 3) tCO2e 535.54 23.76 410.85

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/23
Total Hazardous Waste ton 74.33 78.69 77.34
Total Hazardous Waste Intensity (By Employee) ton/employee 0.001 0.001 0.001

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/23
Paper Waste ton 2135.91 933.48 641.72
Plastic Waste ton 537.77 23.66 6.05
Total Non-Hazardous Waste Intensity (By Employee) ton/employee 0.29 0.29 0.29

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2030
CO2 Emissions Reduction Compared to Last Year tons 260000
NOx Emissions Reduction Compared to Last Year tons 119.53
SO2 Emissions Reduction Compared to Last Year tons 512.6
Target GHG Emissions Reduction Percentage by 2030 Compared to 2021 reduction 50
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2021 reduction 50

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/23
Diesel Fuel Consumption ton 3857.03 3966.38 4101.51
Energy Consumption Intensity (By Unit Product) GJ/GJ of energy sold 0.003 0.002 0.002
Gasoline Consumption ton 5232.87 5108.74 7546.69
Heating Oil Consumption ton 1614.39 1334.15 1295.62
LPG Consumption ton 90.44 150.53 27.83
Natural Gas Consumption m3 84593413.84 84407566.77 89562254.76
Purchased Electricity kWh 123771764.33 148222038.31 174078248.16
Renewable Energy Consumption kWh 274408.8 337440.8 380500
Total Direct Energy Consumption GJ 3817229.6
Total Energy Consumption GJ 3458811.26 3540441.42 3817229.6

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/23
Groundwater Consumption ton 110882.96 52639.46
Groundwater Discharge ton 25964.78 12129.17
Municipal Water Consumption ton 2206849.2 2577736.25
Seawater Consumption ton 1041 19367.7
Seawater Discharge ton 90
Surface Water Consumption ton 132314.39 104833
Surface Water Discharge ton 70279.59 58068.48
Total Wastewater Discharge ton 1333797.35 1399728.91 1604239.31
Total Water Withdrawal ton 2195885.18 2451087.55 2754576.41
Water Consumption ton 2195885.18 2451087.55 2754576.41
Water Consumption Intensity (By Revenue) kg/GJ of energy sold 1.66 1.63 1.72
Water Consumption in Office litres per day 70

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target Water Consumption Reduction Percentage Compared to Last Year reduction 16

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2020/21 2021/22
Usage of Packaging Materials (Wood) ton 6.2 10.35

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020/21 2021/22 2022/23 2023
Number of Employees Aged 30-50 people 48023 50515 50149 50149
Number of Employees Aged Above 50 people 7862 9122 8144 8144
Number of Employees Aged Below 30 people 18446 19053 19042 19042
Number of Employees in Mainland China 77335
Number of Female Employees people 27012 28770 27535 27535
Number of Full-time Employees people 74331 78690 77335 77335
Number of General Employees people 64264 67723 66479 66479
Number of Male Employees people 47319 49920 49800 49800
Number of Middle Management Employees people 7526 8259 8282 8282
Number of New Employees 7162 7162
Number of New Employees (Above 50) 182
Number of New Employees (Aged 30-50) 3414
Number of New Employees (Aged Below 30) 3566
Number of New Employees (Female) 2517
Number of New Employees (Male) 4645
Number of Senior Management Employees people 2541 2708 2673 2574
Number of Total Employees people 74331 78690 77335 77335
Percentage of Employees Aged 30-50 percent 65
Percentage of Employees Aged Above 50 percent 11
Percentage of Employees Aged Below 30 percent 24
Percentage of Employees in Mainland China percent 100
Percentage of Female Employees percent 38 38 37 36
Percentage of Full-time Employees percent 100 100 100 100
Percentage of General Employees percent 86
Percentage of Male Employees percent 63 62 63 64
Percentage of Middle Management Employees percent 11
Percentage of Senior Management Employees percent 3

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022/23
Turnover Rate of Employees Aged 30-50 None
Turnover Rate of Employees Aged Above 50 None
Turnover Rate of Employees Aged Below 30 None
Turnover Rate of Female Employees None
Turnover Rate of Male Employees None
Turnover Rate of Total Employees % 8.22

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2020/21 2020/21-2022/23 2021/22
Fatalities Rate of the Last 3 Years average rate 0.00193
Number of Fatalities as a Result of Work-related Injuries No. 2 1
Number of Fatalities of the Last 3 Years No. 3
Number of Work-related Fatalities No. 2 1
Work-related Fatalities Rate % 0.004 0.0018
Work-related Fatalities Rate (By Working Hours) % 0.004 0.0018

Lost days due to work injury.

Standard Indicator Unit 2020/21 2021/22 2022/23
Lost Days Due to Work-related Injuries day 605 285 130
Rate of Work-related Injuries / 0.02

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2018/19 2019/20 2020/21 2021/22 2022/23
Investment in Work Safety HK$ billion 1.06 1.18 1.49 2.2 2.175
Number of People Receiving Training on Work Safety No. 1643 968
Number of Production Safety Emergency Drills time 4573 8720
Participation Rate of Safety Training % 100 100
Total Hours of Safety Training for Employees hour 1831177 1286545

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020/21 2021/22 2022/23
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees %
Percentage of Trained General Employees %
Percentage of Trained Male Employees %
Percentage of Trained Middle Management %
Percentage of Trained Senior Management %

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020/21 2021/22 2022/23
Average Training Hours (Female) hours
Average Training Hours (General Staff) hours
Average Training Hours (Male) hours
Average Training Hours (Middle Management) hours
Average Training Hours (Senior Management) hours
Average Training Hours per Employee hour 42.48 48.39 60.57
Total Training Hours hour 3156622 3806734 4683904

Number of suppliers by geographical region.

Standard Indicator Unit 2022/23
Number of Local Suppliers 224
Proportion of Spending on Local Suppliers % 61.97

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2022/23
Number of Suppliers Certified to ISO 45001 Occupational Health and Safety Management System 207

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2022/23
Percentage of Suppliers Certified to ISO 14001 Environmental Management System % 93.75

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2021/22 2022/23
Number of Recalled Products for Safety and Health Reasons 36 45
Percentage of Recalled Products for Safety and Health Reasons % 0.02

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021/22 2022/23
Complaint Growth Rate % -18.87
Number of Products and Service Related Complaints 56 51
Total Number of Customer Complaints 970 787

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2022/23
Number of Intellectual Property Rights Obtained by the Company 35

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2020/21 2021/22 2022/23
Average Anti-corruption Training Hours for General Employees hours 1.37
Number of People Participated in Ethical Standards and Anti-corruption Training 77335
Total Anti-corruption Training Hours for Directors and Management hours 5478 13588 18690
Total Hours of Anti-corruption Training hours 40338 100056 124599
Total Hours of Anti-corruption Training for Employees hours 40338 100056 124599

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020/21 2021/22 2022/23
Number of Registered Volunteers people 2052 15146 16890
Total Public Welfare Donations HKD 5437000
Total Social Investment HKD 5437000
Total Volunteer Service Hours hour 320 2652 2523