Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020/21 | 2021/22 | 2022/23 | Report Pages |
|---|---|---|---|---|---|
| GHG Emissions Intensity (tonne CO2e/employee) | tonne CO2e/employee | 1.61 | 1.18 | 1.07 | 10 |
| GHG Emissions Intensity (tonne CO2e/m2) | tonne CO2e/m2 | 0.09 | 0.07 | 0.06 | 10 |
| Total Amount of GHG emissions | tonne CO2e | 413.08 | 302.78 | 263.23 | 10 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020/21 | 2021/22 | 2022/23 | Report Pages |
|---|---|---|---|---|---|
| Electricity intensity per employee | kWh/employee | 2997.19 | 2962.27 | 2627.63 | 13 |
| Electricity intensity per square meter | kWh/m² | 174.03 | 164.33 | 139.52 | 13 |
| Total electricity consumption | MWh | 806.24 | 761.3 | 646.4 | 13 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020/21 | 2021/22 | 2022/23 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | m³ | 4451 | 2400 | 1970 | 14 |
| Water consumption intensity per employee | m³/employee | 16.55 | 9.34 | 8.01 | 14 |
| Water consumption intensity per square meter | m³/m² | 0.96 | 0.52 | 0.43 | 14 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020/21 | 2021/22 | 2022/23 | Report Pages |
|---|---|---|---|---|---|
| Total number of employees | 263 | 257 | 197 | 26 | |
| Workforce by Employee Category - Frontline & Other Staff | % | 89.9 | 89.9 | 90.2 | 18 |
| Workforce by Employee Category - Middle Management | % | 4.5 | 4.7 | 4.5 | 18 |
| Workforce by Employee Category - Senior Management | % | 5.6 | 5.4 | 5.3 | 18 |
| Workforce by Employment Type - Full Time | % | 99.3 | 97.3 | 98 | 18 |
| Workforce by Employment Type - Part Time | % | 0.7 | 2.7 | 2 | 18 |
| Workforce percentage aged 18-25 | % | 8.2 | 9.3 | 6.1 | 19 |
| Workforce percentage aged 26-35 | % | 26 | 23.7 | 26 | 19 |
| Workforce percentage aged 36-45 | % | 35.7 | 35.4 | 30.5 | 19 |
| Workforce percentage aged 46-55 | % | 22.7 | 23 | 26.8 | 19 |
| Workforce percentage aged 56 or above | % | 7.4 | 8.6 | 10.6 | 19 |
| Workforce percentage female | % | 29.4 | 26.8 | 29.9 | 19 |
| Workforce percentage male | % | 70.6 | 73.2 | 70.1 | 19 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020/21 | 2021/22 | 2022/23 | Report Pages |
|---|---|---|---|---|---|
| Turnover Rate - Age 18-25 | 0.7 | 0.4 | 0.75 | 21 | |
| Turnover Rate - Age 26-35 | 0.35 | 0.5 | 0.35 | 21 | |
| Turnover Rate - Age 36-45 | 0.2 | 0.25 | 0.2 | 21 | |
| Turnover Rate - Age 46-55 | 0.15 | 0.2 | 0.15 | 21 | |
| Turnover Rate - Age 56 or above | 0.1 | 0.15 | 0.1 | 21 | |
| Turnover Rate - Average | 0.25 | 0.4 | 0.3 | 21 | |
| Turnover Rate - Female | 0.25 | 0.5 | 0.3 | 21 | |
| Turnover Rate - Male | 0.25 | 0.22 | 0.3 | 21 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020/21 | 2021/22 | 2022/23 | Report Pages |
|---|---|---|---|---|---|
| Work-related fatality rate | 0% | 0% | 0% | 25 |
Lost days due to work injury.
| Indicator | Unit | 2022/23 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | days | 7 | 25 |
| Work injury cases >3 days | 1 | 25 | |
| Work injury cases ≤3 days | 1 | 25 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020/21 | 2021/22 | 2022/23 | Report Pages |
|---|---|---|---|---|---|
| Percentage of employees trained by employment category (%) - Frontline and other employees | 10% | 15% | 81% | 26 | |
| Percentage of employees trained by employment category (%) - Middle management | 7% | N/A | 92% | 26 | |
| Percentage of employees trained by employment category (%) - Senior management | N/A | N/A | 45% | 26 | |
| Percentage of employees trained by gender (%) - Female | 8% | 1% | 71% | 26 | |
| Percentage of employees trained by gender (%) - Male | 11% | 18% | 85% | 26 | |
| The percentage of trained employees | 10% | 13% | 80% | 26 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020/21 | 2021/22 | 2022/23 | Report Pages |
|---|---|---|---|---|---|
| Average training hours completed per employee by gender (hours) - Female | hours | 1.3 | 0.06 | 1.67 | 26 |
| Average training hours completed per employee by gender (hours) - Male | hours | 1.3 | 0.68 | 3 | 26 |
| Average training hours completed per employee by job grade (hours) - Frontline and other employees | hours | 1.4 | 0.57 | 2.68 | 26 |
| Average training hours completed per employee by job grade (hours) - Middle management | hours | 0.27 | 2.23 | 26 | |
| Average training hours completed per employee by job grade (hours) - Senior management | hours | 0.91 | 26 | ||
| The average hours per employee | hours | 1.3 | 0.5 | 2.6 | 26 |
| Total training hours | hours | 342 | 132 | 635 | 26 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | FY22 | Report Pages |
|---|---|---|---|---|
| Best Industry Focus Partner Award | Awarded | 8 | ||
| Gold Partner | Awarded | 8 | ||
| Select Partner | Awarded | 8 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | FY22 | Report Pages |
|---|---|---|---|
| Fast Growing Reseller - PC Business | Awarded | 8 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | FY22 | Report Pages |
|---|---|---|---|---|
| Best Contributor to Commercial Print Market Share | Awarded | 8 | ||
| Outstanding Achievement Award | Awarded | 8 | ||
| Partner of the Year - Commercial Leader | Awarded | 8 | ||
| Partner of the Year - PointNext Services | Awarded | 8 | ||
| Top Contribution Award - Reseller Gold Award | Awarded | 8 | ||
| Top Performing Solution Partner – Scale-out Storage | Awarded | 8 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022/2023 | Report Pages |
|---|---|---|---|
| Tenth Top Donor of the Year | Awarded | 8 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020/21 | 2021/22 | 2022/23 |
|---|---|---|---|---|
| GHG Emissions from Purchased Electricity | tCO2e | 252.09 | ||
| Indirect Energy Emissions (Scope 2) | tCO2e | 252.09 | ||
| Scope 3 GHG Emissions (Business Travel) | tCO2e | 0.51 | ||
| Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | tCO2e | 1.25 | ||
| Scope 3 GHG Emissions (Waste Generated in Operations) | tCO2e | 9.37 | ||
| Total GHG Emissions | tonne CO2e | 413.08 | 302.78 | 263.23 |
| Total GHG Emissions Intensity (By Area) | tonne CO2e/m2 | 0.09 | 0.07 | 0.06 |
| Total GHG Emissions Intensity (By Employee) | tonne CO2e/employee | 1.61 | 1.18 | 1.07 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Hazardous Waste (Electronic and IT Equipment) | kg |
| Hazardous Waste (Used Batteries) | kg |
| Total Hazardous Waste | kg |
| Total Hazardous Waste Intensity (By Area) | kg/m² |
| Total Hazardous Waste Intensity (By Employee) | kg/employee |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Paper Waste | kg |
| Total Non-Hazardous Waste Intensity (By Area) | kg/m² |
| Total Non-Hazardous Waste Intensity (By Employee) | kg/employee |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020/21 | 2021/22 | 2022/23 |
|---|---|---|---|---|
| Total Electricity Consumption Intensity (By Area) | kWh/m² | 174.03 | 164.33 | 139.52 |
| Total Electricity Consumption Intensity (By Employee) | kWh/employee | 2997.19 | 2962.27 | 2627.63 |
| Total Purchased Energy | MWh | 806.24 | 761.3 | 646.4 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020/21 | 2021/22 | 2022/23 |
|---|---|---|---|---|
| Water Consumption | m³ | 4451 | 2400 | 1970 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | % |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020/21 | 2021/22 | 2022/23 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 153 | 152 | 111 | |
| Number of Employees Aged Above 50 | 20 | 22 | 21 | |
| Number of Employees Aged Below 30 | 90 | 85 | 63 | |
| Number of Female Employees | 77 | 69 | 59 | |
| Number of Full-time Employees | 261 | 250 | 193 | |
| Number of Male Employees | 186 | 188 | 138 | |
| Number of Part-time Employees | 2 | 7 | 4 | |
| Number of Total Employees | 263 | 257 | 197 | |
| Percentage of Employees Aged 30-50 | % | 58.4 | 59.1 | 56.2 |
| Percentage of Employees Aged Above 50 | % | 7.4 | 8.6 | 10.6 |
| Percentage of Employees Aged Below 30 | % | 34.2 | 33 | 32.1 |
| Percentage of Female Employees | % | 29.4 | 26.8 | 29.9 |
| Percentage of Full-time Employees | % | 99.3 | 97.3 | 98 |
| Percentage of General Employees | % | 89.9 | 89.9 | 90.2 |
| Percentage of Male Employees | % | 70.6 | 73.2 | 70.1 |
| Percentage of Middle Management Employees | % | 4.5 | 4.7 | 4.5 |
| Percentage of Part-time Employees | % | 0.7 | 2.7 | 2 |
| Percentage of Senior Management Employees | % | 5.6 | 5.4 | 5.3 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020/21 | 2021/22 | 2022/23 |
|---|---|---|---|---|
| Turnover Rate of Female Employees | 0.25 | 0.5 | 0.3 | |
| Turnover Rate of Male Employees | 0.25 | 0.22 | 0.3 | |
| Turnover Rate of Total Employees | 0.25 | 0.4 | 0.3 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022/23 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 7 |
| Number of Work-related Injuries | 2 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020/21 | 2021/22 | 2022/23 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 10 | 13 | 80 |
| Percentage of Trained Female Employees | % | 8 | 1 | 71 |
| Percentage of Trained General Employees | % | 10 | 15 | 81 |
| Percentage of Trained Male Employees | % | 11 | 18 | 85 |
| Percentage of Trained Middle Management | % | 7 | 92 | |
| Percentage of Trained Senior Management | % | 45 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020/21 | 2021/22 | 2022/23 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 1.3 | 0.06 | 1.67 |
| Average Training Hours (General Staff) | hours | 1.4 | 0.57 | 2.68 |
| Average Training Hours (Male) | hours | 1.3 | 0.68 | 3 |
| Average Training Hours (Middle Management) | hours | 0.27 | 2.23 | |
| Average Training Hours (Senior Management) | hours | 0.91 | ||
| Average Training Hours per Employee | hours | 1.3 | 0.5 | 2.6 |
| Total Training Hours | hours | 342 | 132 | 635 |