2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Nitrogen Oxide Emissions | kg | 4103.31 | 4353.01 | 47 |
| Particulate Matter Emissions | kg | 130.58 | 139.06 | 47 |
| Sulphur Oxide Emissions | kg | 15.64 | 16.53 | 47 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| GHG Emissions (Scope 1) | tCO2-e | 37247.57 | 39452.96 | 47 |
| GHG Emissions (Scope 2) | tCO2-e | 23114.05 | 23612.7 | 47 |
| GHG Emissions (Scope 3) | tCO2-e | 151.47 | 153.38 | 47 |
| GHG Emissions Intensity by Revenue | tCO2-e/HK$'million | 37.81 | 35.41 | 47 |
| Scope 1: Direct GHG Emissions | tCO2-e | 37247.57 | 39452.96 | 40 |
| Scope 2: Energy Indirect Emissions | tCO2-e | 23114.05 | 23612.7 | 40 |
| Scope 3: Other Indirect Emissions | tCO2-e | 151.47 | 153.38 | 40 |
| Total GHG Emissions (Scope 1-3) | tCO2-e | 60328.7 | 63219.04 | 40, 47 |
| Total GHG Emissions Intensity by Revenue | tCO2-e/HK$’million | 37.81 | 35.41 | 40 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Glass Usage | Pieces | 7385441 | 9502902 | 47 |
| Office Paper Usage | kg | 31556.73 | 31621.59 | 41, 47 |
| Office Paper Usage Intensity by Revenue | kg/HK$'million, kg/HK$’million | 19.78 | 17.71 | 41, 47 |
| Plastic Usage | Pieces, kg | 349542.55 | 133961844 | 47 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2025 | 2026 | Report Pages |
|---|---|---|---|---|---|---|
| Environmental targets focus areas (GHG emissions, waste, electricity, fuel and water) | N/A | 4 | ||||
| GHG - Identify and join an industry association/coalition/partnership group to promote carbon reduction in the industry | In progress | 34 | ||||
| GHG - Organise an environmental initiative that reduces or offsets greenhouse gas emissions | Achieved | 34 | ||||
| GHG - Replace at least 20% of existing company vehicles with hybrid or electric vehicles | In progress | 34 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|---|
| Hazardous Waste Disposal | kg | 177185.2 | 91380.4 | 41, 47 | |
| Hazardous Waste Disposal Intensity by Revenue | kg/HK$'million, kg/HK$’million | 111.05 | 51.18 | 41, 47 | |
| WASTE - Provide at least 1-hour waste reduction training for employees | Achieved | 34 | |||
| WASTE - Set up a recycling policy and system for non-hazardous waste to facilitate recycling at offices and facilities | Nearing completion | 34 | |||
| WASTE - Set up a waste monitoring system for non-hazardous waste to facilitate data collection | Nearing completion | 34 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Diesel Usage | Litre | 105208.37 | 108162.49 | 38, 47 |
| Diesel Usage Intensity by Revenue | Litre/HK$'million | 65.94 | 60.58 | 38, 47 |
| Electricity Usage | kWh | 32829274.07 | 33136092.98 | 38, 47 |
| Electricity Usage Intensity by Revenue | kWh/HK$'million | 20575.61 | 18557.62 | 38, 47 |
| Natural Gas Usage | m3 | 644 | 194 | 47 |
| Petroleum Usage | Litre | 2832.95 | 4732.64 | 47 |
| Steam Usage | Tonnes | 2192 | 2504 | 47 |
| Total Energy Usage | MJ | 818982855.92 | 861681677.41 | 47 |
| Total Energy Usage Intensity by Revenue | MJ/HK$'million | 513294.13 | 482578.3 | 47 |
| Towngas Usage | Unit | 14477824 | 15336048 | 38, 47 |
| Towngas Usage Intensity by Revenue | Unit/HK$'million | 9073.92 | 8588.84 | 38, 47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|---|
| WATER - Establish a monitoring and control system to determine the quality of wastewater discharged at production facilities | In progress | 34 | |||
| Water Usage | m3, m³ | 175217.75 | 187783.75 | 39, 47 | |
| Water Usage Intensity by Revenue | m3/HK$'million, m³/HK$'million | 109.82 | 105.17 | 39, 47 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2026 | Report Pages |
|---|---|---|---|---|
| ELECTRICITY - Provide at least 1-hour energy and resource-saving training for employees | Achieved | 34 | ||
| ELECTRICITY - Reduce electricity usage intensity by revenue (kWh/HK$'million) of at least 20% of all facilities by 3%, compared to a FY2020 baseline | In progress | 34 | ||
| FUEL - Replace at least 20% of existing company vehicles with hybrid or electric vehicles | In progress | 34 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| WATER - Study the feasibility of setting up separate systems at each production facility to record water usage for production and non-production purposes | Nearing completion | 34 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Metal Usage | Pieces, kg | 6779737 | 167987 | 47 |
| Packaging Materials Usage Intensity by Revenue | Pieces/HK$'million, kg/HK$'million | 282.34 | 306.25 | 39, 47 |
| Paper Usage | Pieces | 98610713.43 | 127321188 | 47 |
| Total Packaging Materials Usage | Pieces, kg | 206706013.43 | 275894795 | 39, 47 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of environmental targets set for FY2022 | 12 | 4 | |||
| Solar panels installation on production facility rooftops (planned) | N/A | 4 | |||
| WATER - Provide at least 1-hour energy and resource-saving training for employees | Achieved | 34 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Executive Management Workforce | Person(s) | 16 | 16 | 48 |
| Female Workforce | Person(s) | 1009 | 1045 | 48 |
| Full-time Workforce | Person(s) | 1584 | 1640 | 48 |
| General Staff Workforce | Person(s) | 1542 | 1639 | 48 |
| Male Workforce | Person(s) | 727 | 777 | 48 |
| Middle Management Workforce | Person(s) | 142 | 127 | 48 |
| Part-time Workforce | Person(s) | 152 | 182 | 48 |
| Senior Management Workforce | Person(s) | 36 | 40 | 48 |
| Total Workforce | Person(s) | 1736 | 1822 | 48 |
| Workforce 30-40 Years Old | Person(s) | 314 | 320 | 48 |
| Workforce 41-50 Years Old | Person(s) | 394 | 436 | 48 |
| Workforce <30 Years Old | Person(s) | 264 | 245 | 48 |
| Workforce >50 Years Old | Person(s) | 764 | 821 | 48 |
| Workforce in Hong Kong | Person(s) | 1591 | 1665 | 48 |
| Workforce in Macau | Person(s) | 5 | 5 | 48 |
| Workforce in Mainland China | Person(s) | 138 | 151 | 48 |
| Workforce in Taiwan | Person(s) | 2 | 1 | 48 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Total Turnover Rate | % | 32.06 | 35.3 | 48 |
| Turnover Rate by Age Group 30-40 Years Old | % | 45.37 | 32.81 | 48 |
| Turnover Rate by Age Group 41-50 Years Old | % | 27.03 | 30.36 | 48 |
| Turnover Rate by Age Group <30 Years Old | % | 51.04 | 77.01 | 48 |
| Turnover Rate by Age Group >50 Years Old | % | 22.25 | 25.49 | 48 |
| Turnover Rate by Gender - Female | % | 34.39 | 40.51 | 48 |
| Turnover Rate by Gender - Male | % | 28.91 | 28.19 | 48 |
| Turnover Rate by Geographical Region - Hong Kong | % | 32.92 | 37.35 | 48 |
| Turnover Rate by Geographical Region - Macau | % | 20 | 48 | |
| Turnover Rate by Geographical Region - Mainland China | % | 23.08 | 12.46 | 48 |
| Turnover Rate by Geographical Region - Taiwan | % | 40 | 66.67 | 48 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Work-related Injury Rate | Per 1000 Employees | 16.71 | 17.56 | 49 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Lost Days due to Work-related Injury | No. of Days | 653 | 839 | 49 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employees Trained by Employment Category - Executive Management | % | 12.5 | 6.25 | 49 |
| Employees Trained by Employment Category - General Staff | % | 4.8 | 35.81 | 49 |
| Employees Trained by Employment Category - Middle Management | % | 33.8 | 46.46 | 49 |
| Employees Trained by Employment Category - Senior Management | % | 47.22 | 65 | 49 |
| Employees Trained by Gender - Female | % | 5.95 | 33.59 | 49 |
| Employees Trained by Gender - Male | % | 11.14 | 41.44 | 49 |
| Total Employees Trained | % | 8.12 | 36.94 | 49 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average Training Hours per Employee | Hours/employee | 0.72 | 18.57 | 49 |
| Average Training Hours per Employee by Employment Category - Executive Management | Hours/employee | 0.16 | 49 | |
| Average Training Hours per Employee by Employment Category - General Staff | Hours/employee | 0.47 | 18.65 | 49 |
| Average Training Hours per Employee by Employment Category - Middle Management | Hours/employee | 2.73 | 21.9 | 49 |
| Average Training Hours per Employee by Employment Category - Senior Management | Hours/employee | 3.83 | 11.94 | 49 |
| Average Training Hours per Employee by Gender - Female | Hours/employee | 0.42 | 16.84 | 49 |
| Average Training Hours per Employee by Gender - Male | Hours/employee | 1.15 | 20.89 | 49 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | FY2023-24 | Report Pages |
|---|---|---|---|---|---|
| Increase in annual tenders for generic drugs | percent | 25 | 56 | ||
| Number of Suppliers by Geographical Region - Africa | No. | 1 | 1 | 49 | |
| Number of Suppliers by Geographical Region - East Asia | No. | 303 | 279 | 49 | |
| Number of Suppliers by Geographical Region - Europe | No. | 99 | 97 | 49 | |
| Number of Suppliers by Geographical Region - North America | No. | 28 | 28 | 49 | |
| Number of Suppliers by Geographical Region - Oceania | No. | 3 | 3 | 49 | |
| Number of Suppliers by Geographical Region - South Asia | No. | 93 | 104 | 49 | |
| Number of Suppliers by Geographical Region - Southeast Asia | No. | 15 | 16 | 49 | |
| Total Number of Suppliers | No. | 542 | 528 | 49 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | FY2023-24 | Report Pages |
|---|---|---|---|
| Percentage of pharmacies in Hong Kong covered by Jacobson's generic drugs | percent | 20 | 56 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | FY2023-24 | Report Pages |
|---|---|---|---|
| Percentage of oral generic medicines supplied to public hospitals | percent | 70 | 56 |
| Percentage of private and public hospitals in Hong Kong using Jacobson's generic drugs | percent | 100 | 56 |
| Percentage of private clinics and medical groups served in Hong Kong using Jacobson's generic drugs | percent | 95 | 56 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | FY2023-24 | Report Pages |
|---|---|---|---|---|---|
| Monetary Contributions | HK$ | 994240 | 423000 | 49 | |
| Number of complimentary rapid antigen tests supplied to staff | tests | 43000 | 56 | ||
| Number of pharmacy students supported through scholarships | students | 10 | 56 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 130.58 | 139.06 |
| NOₓ Emissions | kg | 4103.31 | 4353.01 |
| SOₓ Emissions | kg | 15.64 | 16.53 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2-e | 37247.57 | 39452.96 |
| Indirect Energy Emissions (Scope 2) | tCO2-e | 23114.05 | 23612.7 |
| Total GHG Emissions | tCO2-e | 60328.7 | 63219.04 |
| Total GHG Emissions Intensity (By Revenue) | tCO2-e/HK$'million | 37.81 | 35.41 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2-e | 151.47 | 153.38 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Glass Waste | Pieces | 7385441 | 9502902 |
| Paper Waste | kg | 31556.73 | 31621.59 |
| Plastic Waste | kg | 349542.55 | 378847 |
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/HK$’million | 19.78 | 17.71 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Hazardous Waste Intensity Reduction Compared to Last Year (By Revenue) | kg/HK$'million | 59.87 |
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 53.89 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Diesel Fuel Consumption | Litre | 105208.37 | 108162.49 |
| Energy Consumption Intensity (By Revenue) | MJ/HK$'million | 513294.13 | 482578.3 |
| Natural Gas Consumption | m3 | 644 | 194 |
| Purchased Electricity | kWh | 32829274.07 | 33136092.98 |
| Purchased Electricity Intensity (By Revenue) | kWh/HK$'million | 20575.61 | 18557.62 |
| Purchased Steam | Tonnes | 2192 | 2504 |
| Total Energy Consumption | MJ | 818982855.92 | 861681677.41 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Water Withdrawal | m3 | 175217.75 | 187783.75 |
| Water Consumption Intensity (By Revenue) | m3/HK$'million | 109.82 | 105.17 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2026 |
|---|---|---|
| Target Electricity Usage Reduction Percentage Compared to Last Year | % | 3 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Packaging Material Consumption (Metal) | Pieces | 100947.75 | 5009931 |
| Packaging Material Consumption (Paper) | Pieces | 98610713.43 | 127321188 |
| Packaging Material Intensity (By Revenue) | kg/HK$'million | 282.34 | 306.25 |
| Packaging Materials Consumed | Pieces | 206706013.43 | 275894795 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | Person(s) | 708 | 756 |
| Number of Employees Aged Above 50 | Person(s) | 764 | 821 |
| Number of Employees Aged Below 30 | Person(s) | 264 | 245 |
| Number of Employees in Hong Kong | Person(s) | 1591 | 1665 |
| Number of Employees in Hong Kong and Mainland China | Person(s) | 1729 | 1816 |
| Number of Employees in Macau | Person(s) | 5 | 5 |
| Number of Employees in Mainland China | Person(s) | 138 | 151 |
| Number of Female Employees | Person(s) | 1009 | 1045 |
| Number of Full-time Employees | Person(s) | 1584 | 1640 |
| Number of General Employees | Person(s) | 1542 | 1639 |
| Number of Male Employees | Person(s) | 727 | 777 |
| Number of Middle Management Employees | Person(s) | 142 | 127 |
| Number of Part-time Employees | Person(s) | 152 | 182 |
| Number of Senior Management Employees | Person(s) | 36 | 40 |
| Number of Total Employees | Person(s) | 1736 | 1822 |
| Percentage of Employees Aged 30-50 | Percent | 40.8 | 41.5 |
| Percentage of Employees Aged Above 50 | Percent | 44 | 45.06 |
| Percentage of Employees Aged Below 30 | Percent | 15.21 | 13.45 |
| Percentage of Employees in Hong Kong | Percent | 91.65 | 91.4 |
| Percentage of Employees in Hong Kong and Mainland China | Percent | 99.6 | 99.67 |
| Percentage of Employees in Macau | Percent | 0.29 | 0.27 |
| Percentage of Employees in Mainland China | Percent | 7.95 | 8.29 |
| Percentage of Female Employees | Percent | 58.12 | 57.35 |
| Percentage of Full-time Employees | Percent | 91.23 | 90.06 |
| Percentage of General Employees | Percent | 88.85 | 89.93 |
| Percentage of Male Employees | Percent | 41.88 | 42.65 |
| Percentage of Middle Management Employees | Percent | 8.18 | 6.97 |
| Percentage of Part-time Employees | Percent | 8.76 | 9.99 |
| Percentage of Senior Management Employees | Percent | 2.07 | 2.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | FY2022 | FY2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 45.37 | 32.81 |
| Turnover Rate of Employees Aged Above 50 | % | 22.25 | 25.49 |
| Turnover Rate of Employees Aged Below 30 | % | 51.04 | 77.01 |
| Turnover Rate of Employees in Hong Kong | % | 32.92 | 37.35 |
| Turnover Rate of Employees in Macau | % | 20 | |
| Turnover Rate of Employees in Mainland China | % | 23.08 | 12.46 |
| Turnover Rate of Female Employees | % | 34.39 | 40.51 |
| Turnover Rate of Male Employees | % | 28.91 | 28.19 |
| Turnover Rate of Total Employees | % | 32.06 | 35.3 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | No. of Days | 653 | 839 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Employees Trained | % | 8.12 | 36.94 |
| Percentage of Trained Executive Employees | % | 12.5 | 6.25 |
| Percentage of Trained Female Employees | % | 5.95 | 33.59 |
| Percentage of Trained General Employees | % | 4.8 | 35.81 |
| Percentage of Trained Male Employees | % | 11.14 | 41.44 |
| Percentage of Trained Middle Management | % | 33.8 | 46.46 |
| Percentage of Trained Senior Management | % | 47.22 | 65 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | Hours/employee | 0.42 | 16.84 |
| Average Training Hours (General Staff) | Hours/employee | 0.47 | 18.65 |
| Average Training Hours (Male) | Hours/employee | 1.15 | 20.89 |
| Average Training Hours (Middle Management) | Hours/employee | 2.73 | 21.9 |
| Average Training Hours (Senior Management) | Hours/employee | 3.83 | 11.94 |
| Average Training Hours per Employee | Hours/employee | 0.72 | 18.57 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Africa | No. | 1 | 1 |
| Number of Suppliers in Europe | No. | 99 | 97 |
| Number of Total Suppliers | No. | 542 | 528 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Social Investment | HK$ | 994240 | 423000 |