2023 Sustainability Report

Company: CHOW TAI FOOK (1929)
Year: 2023
Published: 2023-06-15
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Ammonia emissions – Production Tonne 0.09 0.14 0.15 81
Dust emissions – Production Tonne 2.66 3.79 3.88 81
Fluoride emissions – Production Tonne 0.07 0.01 81
Hydrogen chloride emissions – Production Tonne 1.53 3.09 1.86 81
Lead and other compounds emissions – Production Tonne 0.0004 0.0024 0.001 81
NOx emissions – Production Tonne 0.12 0.42 0.16 81
NOx emissions – Vehicles Tonne 0.2 0.37 0.4 81
Non-methane hydrocarbon emissions – Production Tonne 5.04 4.12 5.31 81
PM emissions – Vehicles Tonne 0.016 0.024 0.024 81
SOx emissions – Production Tonne 0.17 0.28 0.26 81
SOx emissions – Vehicles Tonne 0.006 0.004 0.006 81
VOC emissions – Production Tonne 0.22 0.57 0.58 81

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2029 FY2019 FY2020 FY2021 FY2022 FY2023 FY2023 compared with FY2019 Report Pages
GHG Intensity – Production Kg CO2e/ product manufactured 2.06 1.55 2.08 79
GHG emissions tCO2e/ HK$1 million revenue 0.63 10
GHG emissions Scope 1 (direct) Tonne CO2e 8845 8319 7407 7152 6594 66
GHG emissions Scope 2 (indirect) Tonne CO2e 20323 19738 18330 20529 21530 66
GHG emissions Scope 3 (other indirect) Tonne CO2e 30555 30971 28301 33563 31155 66
GHG emissions intensity Tonne CO2e/HK$1 million revenue 0.9 1.04 0.77 0.62 0.63 66
GHG emissions – Office Tonne CO2e 7407 7152 6594 79
GHG emissions – POS Tonne CO2e 28301 33563 31155 79
GHG emissions – Production Tonne CO2e 18330 20529 21530 79
GHG intensity – Group Tonne CO2e/ HK$1 million revenue 0.77 0.62 0.63 79
GHG removal Tonne CO2e / 28 24 79
Reduction in GHG emissions intensity (compared to FY2019) % 30% 15, 60
Scope 1 direct emissions Tonne CO2e 1743 1449 1826 79
Scope 2 indirect emissions Tonne CO2e 51577 59007 56751 79
Scope 3 other indirect emissions Tonne CO2e 717 816 726 79
Target reduction in GHG intensity and water consumption intensity of the Group and waste generation intensity of production hubs (compared with FY2019) % 15% 60
Total GHG emissions Tonne CO2e 59723 59028 54037 61244 59279 66, 79
Total GHG emissions (Scope 1, 2, 3) Tonne CO2e 59279 66
reduction in GHG emissions intensity % 30% 63

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2021 FY2022 FY2023 Report Pages
HW06 hazardous waste Tonne 13.25 13.15 10.3 80
HW08 hazardous waste Tonne 4.61 15.11 3.65 80
HW09 hazardous waste Tonne 0.15 0.55 80
HW17 hazardous waste Tonne 33.16 27.58 42.85 80
HW22 hazardous waste Tonne 32.87 18.14 5.26 80
HW31 hazardous waste Tonne 6.51 11.23 10.51 80
HW33 hazardous waste Tonne 10.2 14.48 16.33 80
HW34 hazardous waste Tonne 66.56 64.28 30.1 80
HW35 hazardous waste Tonne 36.63 51.4 14.28 80
HW49 hazardous waste Tonne 43.22 48.8 38.08 80
Hazardous waste intensity – Production g/product manufactured 27.7 20 16.6 80
Toner Piece 9602 12719 18069 82
Total hazardous waste – Production Tonne 247 265 171 80

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2021 FY2022 FY2023 FY2023 compared with FY2019 Report Pages
General waste intensity – Production g/ product manufactured 84.8 64.6 46.6 81
General waste – Production Tonne 756 854 481 81
General waste/ Domestic waste (mixed/ living) Tonne 559 601 282 81
General waste/ Domestic waste (non-hazardous) Tonne 197 253 199 81
Gold purchased from recycling/repurchase Tonne 17.66 17.25 82
Paper recycled Tonne 57 76 97 82
Plastic packaging Tonne 25 44 29 82
Reduction in waste intensity from production (compared to FY2019) % 52% 15, 60
Silver purchased from recycling/repurchase Tonne 0.12 0.01 82
Toner recycled Piece 1473 1852 1510 82
Total silver purchased Tonne 1.04 0.79 82
Wax Tonne 7 8 5 82
reduction in waste intensity from production % 52% 63

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Domestic wastewater m³ 163772 204209 184667 80
Platinum purchased from recycling/repurchase Tonne 0.11 0.08 82
paper saved by using e-warranty cards instead of paper warranty cards for delivery sheets 49700000 63

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2019 FY2020 FY2021 FY2022 FY2023 Report Pages
Direct energy consumption (fuels) GJ 24350 23197 25095 79
Direct energy consumption (renewables) GJ 2667 2223 2334 79
Direct energy consumption — Fuel GJ 28020 21632 24350 23197 25095 66
Direct energy consumption — Renewables GJ 680 563 2667 2223 2334 66
Energy intensity GJ/HK$1 million revenue 5.73 6.58 5.29 4.19 4.23 66
Energy intensity – Group GJ/ HK$1 million revenue 5.29 4.19 4.23 79
Indirect energy consumption (purchased electricity) – Group GJ 343810 388950 373525 79
Indirect energy consumption (purchased electricity) – Production GJ 118502 133486 140321 79
Indirect energy consumption — Purchased electricity GJ 353426 351003 343810 388950 373525 66
Purchased electricity intensity – Production GJ/ product manufactured 0.01 0.01 0.01 79
Total energy consumption GJ 382126 373198 370827 414370 400954 66, 79
Total platinum purchased Tonne 3.1 1.76 82

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2019 FY2020 FY2021 FY2022 FY2023 FY2023 compared with FY2019 Report Pages
Domestic wastewater produced m³ 272939 247204 163772 204209 184667 67
Industrial wastewater m³ 86958 114798 61842 80
Industrial wastewater produced m³ 49444 48923 86958 114798 61842 67
Municipal water withdrawal m³ 574707 486904 475643 529415 522984 67
Reduction in water use intensity (compared to FY2019) % 36% 15, 60
Wastewater discharge – Production m³ 250730 319007 246509 80
Wastewater intensity (m³/product manufactured) m³/product 0.0376 0.0395 0.0281 0.0242 0.0239 67
Wastewater intensity – Production m³/product manufactured 0.0281 0.0242 0.0239 80
Water intensity – Group m³/HK$1 million revenue 6.78 5.35 5.52 80
Water intensity – Production m³/product manufactured 0.037 0.028 0.035 80
Water intensity — Group (m³/HK$1 million revenue) m³/HK$1 million revenue 8.62 8.58 6.78 5.35 5.52 67
Water withdrawal from municipal water supply – Total m³ 475643 529415 522984 80
Water withdrawal – Production m³ 328118 364510 363635 80
reduction in water use intensity % 36% 63

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
CDP Water Security Assessment B 10

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Packaging material for finished products - CTF paper bag Tonne 410 635 470 82
Packaging material for finished products - Gift bag Tonne 34 69 39 82
Packaging material for finished products - Packaging material Tonne 443 704 509 82
Packaging material for finished products - Packaging material intensity kg/HK$1 million revenue 6.3 7.1 5.4 82
Paper Tonne 88 101 95 82
Paper wrap used at diamond production Tonne 3 7 10 82
jewellery boxes saved by 'Blessing is the best packaging' campaign jewellery boxes 375000 63

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2022 Report Pages
CDP Climate Change Assessment C 10

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2023 FY2021 FY2022 FY2023 Report Pages
Contract type – Full time Number 27706 28419 28708 77
Contract type – Part time Number 16 12 11 77
Dividend per share for the year HK$ 1.22 10
Employee Age Distribution - 30-50 percent 74% 49
Employee Age Distribution - <30 percent 22% 49
Employee Age Distribution - >50 percent 4% 49
Employee Category Distribution - Entry level percent 85% 49
Employee Category Distribution - Middle level percent 14% 49
Employee Category Distribution - Senior level percent 1% 49
Employee Function Distribution - Office percent 25% 49
Employee Function Distribution - POS percent 58% 49
Employee Function Distribution - Production percent 17% 49
Employee Gender Distribution - Female percent 79% 49
Employee Gender Distribution - Male percent 21% 49
Entry level Number 24377 77
Middle level Number 3999 77
Number of employees - Age 30–50 Number 19894 20716 21376 76
Number of employees - Age < 30 Number 6935 6748 6351 76
Number of employees - Age > 50 Number 893 967 992 76
Number of employees - Function - Office Number 6002 6649 7252 76
Number of employees - Function - POS Number 16979 16642 16685 76
Number of employees - Function - Production Number 4741 5140 4782 76
Number of employees - Gender - Female Number 21866 22181 22705 76
Number of employees - Gender - Male Number 5856 6250 6014 76
Number of employees - Location - Hong Kong & Macau of China Number 3063 3030 2715 76
Number of employees - Location - Mainland China Number 24659 25401 26004 76
Senior level Number 343 77
Total Number of Employees 28719 49
Total number of employees Number 28700+ 27722 28431 28719 10, 76

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 2020 2021 2022 2023 FY2021 FY2022 FY2023 Report Pages
Employee Turnover Rate percent 36% 24% 21% 24% 27% 49
Employee turnover rate % 21% 24% 27% 77
Employee turnover – Age – 30–50 % 14% 16% 19% 77
Employee turnover – Age – < 30 % 36% 48% 53% 77
Employee turnover – Age – > 50 % 25% 24% 15% 77
Employee turnover – Function – Office % 24% 29% 24% 77
Employee turnover – Function – POS % 19% 23% 30% 77
Employee turnover – Function – Production % 22% 22% 20% 77
Employee turnover – Gender – Female % 20% 23% 27% 77
Employee turnover – Gender – Male % 24% 28% 28% 77
Employee turnover – Location – Hong Kong & Macau of China % 12% 15% 16% 77
Employee turnover – Location – Mainland China % 39% 25% 28% 77
Total employee turnover Number 5891 6761 7709 77

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Injury rate per 1000 employees Rate, per 1000 employees 3.5 2.5 1.6 51, 77
Work injury cases Number 97 72 45 77

Lost days due to work injury.

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Lost days due to work injuries Number 3204 1680 1286 77
Number of lost days due to work injuries days 3204 1680 1286 51

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Percentage of employees trained % / 94 71 78
Percentage of employees trained - Function: Office % / 19 18 78
Percentage of employees trained - Function: POS % / 63 72 78
Percentage of employees trained - Function: Production % / 18 10 78
Percentage of employees trained - Gender: Female % / 80 82 78
Percentage of employees trained - Gender: Male % / 20 18 78

The average training hours completed per employee by gender and employee category.

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Average training hours per employee Hour 57 64 35 78
Average training hours per employee - Function: Office Hour 18 14 27 78
Average training hours per employee - Function: POS Hour 82 98 45 78
Average training hours per employee - Function: Production Hour 12 16 15 78
Average training hours per employee - Gender: Female Hour 63 75 39 78
Average training hours per employee - Gender: Male Hour 31 24 22 78
Hours of in-depth experiential programmes Hour 45215 13520 22728 78
Total training hours Hour, hours 1617403 1808526 1020745 15, 78

Number of suppliers by geographical region.

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Non-product goods and services suppliers – Hong Kong, China Number 628 698 684 75
Non-product goods and services suppliers – Mainland China Number 2992 3228 3234 75
Non-product goods and services suppliers – Other regions Number 391 411 465 75
Product suppliers – Hong Kong, China Number 191 245 227 75
Product suppliers – Mainland China Number 547 305 290 75
Product suppliers – Other regions Number 96 105 85 75
Total gold purchased Tonne 145.07 175.88 82
Total number of non-product goods and services suppliers Number 4011 4337 4383 75
Total number of product suppliers Number 834 655 602 75

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2023 FY2021 FY2022 FY2023 Report Pages
Core operating profit HK$ million 9439 8630 10002 9439 10, 75
Jewellery manufactured Piece 8912159 13207122 10327895 75
Number of complaints received related to product health and safety Case 12 14 1 75
POS 7655 10
POS (Point of Sale) Number 4704 6038 7605 75

Description of quality assurance process and recall procedures.

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Inspection pass rate – in-house products Piece 98.48% 99.60% 99.80% 75
Inspection pass rate – outsourced products Piece 96.38% 98.0% 99.0% 75

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit FY2021 FY2022 FY2023 Report Pages
Participants in in-depth experiential programmes Number 14167 6326 8004 78
Participants in mass engagement activities Number 954089 1180377 479129 78

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 FY2021 FY2022 FY2023 Report Pages
Donations HK$ million 11.3 54.8 47.7 78
Employee volunteer participants Number 2378 8804 11615 78
Non-employee volunteer participants Number 143 611 1284 78
Revenue HK$ million 94684 70164 98938 94684 10, 75
Total amount of donations HK$ million 47.7 10
Total volunteer service hours Hour 5810 18738 18433 78

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions Tonne 2.676 3.814 3.904
NOₓ Emissions Tonne 0.32 0.79 0.56
SOₓ Emissions Tonne 0.176 0.284 0.266

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022 2023
Direct GHG Emissions (Scope 1) Tonne CO2e 8845 8319 7407 7152 6594
Indirect Energy Emissions (Scope 2) Tonne CO2e 20323 19738 18330 20529 21530
Total GHG Emissions Tonne CO2e 59723 59028 54037 61244 59279
Total GHG Emissions Intensity (By Revenue) Tonne CO2e/HK$1 million revenue 0.9 1.04 0.77 0.62 0.63
Total GHG Emissions Intensity (By Unit Product) Kg CO2e/product manufactured 2.06 1.55 2.08
Total Other Indirect Energy Emissions (Scope 3) Tonne CO2e 30555 30971 28301 33563 31155

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Total Hazardous Waste Tonne 247 265 171
Total Hazardous Waste Intensity (By Unit Product) g/product manufactured 27.7 20 16.6

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste (Domestic Waste) Tonne 559 601 282
Non-Hazardous Waste Disposed Tonne 756 854 481
Non-Hazardous Waste Recycled Tonne 57 76 97
Paper Waste Tonne 88 101 95
Total Non-Hazardous Waste Intensity (By Unit Product) g/ product manufactured 84.8 64.6 46.6

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022 2023
Energy Consumption Intensity (By Revenue) GJ/HK$1 million revenue 5.73 6.58 5.29 4.19 4.23
Percentage of Renewable Energy Consumption percent 0.18 0.15 0.72 0.54 0.58
Purchased Electricity GJ 353426 351003 343810 388950 373525
Purchased Electricity Intensity (By Unit Product) GJ/ product manufactured 0.01 0.01 0.01
Renewable Energy Consumption GJ 680 563 2667 2223 2334
Total Direct Energy Consumption GJ 28020 21632 24350 23197 25095
Total Energy Consumption GJ 382126 373198 370827 414370 400954
Total Indirect Energy Consumption GJ 353426 351003 343810 388950 373525
Total Non-Renewable Fuel Consumption GJ 28020 21632 24350 23197 25095

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022 2023
Discharge of Domestic Wastewater m³ 272939 247204 163772 204209 184667
Discharge of Industrial Wastewater m³ 49444 48923 86958 114798 61842
Municipal Water Consumption m³ 574707 486904 475643 529415 522984
Total Wastewater Discharge m³ 322383 296127 250730 319007 246509
Wastewater Discharge Intensity m³/product 0.0376 0.0395 0.0281 0.0242 0.0239
Water Consumption Intensity (By Revenue) m³/HK$1 million revenue 8.62 8.58 6.78 5.35 5.52

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Energy Consumption Reduction Percentage Compared to Last Year %
Office Electricity Consumption Reduction Compared to Last Year kWh per year

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Consumption (Paper) Tonne 410 635 470
Packaging Material Consumption (Plastic) Tonne 25 44 29
Packaging Material Intensity (By Revenue) kg/HK$1 million revenue 6.3 7.1 5.4
Packaging Materials Consumed Tonne 443 704 509

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 Number 19894 20716 21376
Number of Employees Aged Above 50 Number 893 967 992
Number of Employees Aged Below 30 Number 6935 6748 6351
Number of Employees in Hong Kong Number 3063 3030 2715
Number of Employees in Hong Kong and Mainland China Number 27722 28431 28719
Number of Employees in Mainland China Number 24659 25401 26004
Number of Female Employees Number 21866 22181 22705
Number of Full-time Employees Number 27706 28419 28708
Number of Male Employees Number 5856 6250 6014
Number of Part-time Employees Number 16 12 11
Number of Total Employees Number 27722 28431 28719
Percentage of Employees Aged 30-50 percent 74
Percentage of Employees Aged Above 50 percent 4
Percentage of Employees Aged Below 30 percent 22
Percentage of Female Employees percent 79
Percentage of Full-time Employees percent 99.96
Percentage of Male Employees percent 21
Percentage of Part-time Employees percent 0.04

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019 2020 2021 2022 2023
Turnover Rate of Employees Aged 30-50 percent 14 16 19
Turnover Rate of Employees Aged Above 50 percent 25 24 15
Turnover Rate of Employees Aged Below 30 percent 36 48 53
Turnover Rate of Employees in Hong Kong and Mainland China percent 12 15 16
Turnover Rate of Employees in Mainland China percent 39 25 28
Turnover Rate of Female Employees percent 20 23 27
Turnover Rate of Male Employees percent 24 28 28
Turnover Rate of Total Employees percent 36 24 21 24 27

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries days 3204 1680 1286

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023
Percentage of Employees Trained % 94 71
Percentage of Trained Female Employees % 80 82
Percentage of Trained Male Employees % 20 18

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) Hour 63 75 39
Average Training Hours (Male) Hour 31 24 22
Average Training Hours (Production Employees) Hour 12 16 15
Average Training Hours per Employee Hour 57 64 35
Total Training Hours Hour 1617403 1808526 1020745

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Hong Kong Number 819 943 911
Number of Suppliers in Mainland China Number 3539 3533 3524
Number of Suppliers in Overseas Number 487 516 550
Number of Total Suppliers Number 4845 4992 4985

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Number of Product Health and Safety Complaints Case 12 14 1

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Number of Employees Participating in Volunteer Activities Number 2378 8804 11615
Total Cash Donations HK$ million 47.7
Total Public Welfare Donations HK$ million 47.7
Total Volunteer Service Hours Hour 5810 18738 18433