2022 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tCO2e | 11647.17 | 9517.6 | 93 |
| GHG intensity | tCO2e/RMB ten thousand | 0.5 | 1.1 | 93 |
| Group's greenhouse gas emissions | tons | 87239.11 | 26 | |
| Indirect GHG emissions (Scope 2) | tCO2e | 124312.82 | 77422.09 | 93 |
| Total GHG emissions | tCO2e | 135960 | 86939.69 | 93 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Administrative wastes | Tons | 32.18 | 1.44 | 93 |
| Construction wastes | Tons | 4062 | 1481.5 | 93 |
| Dead animals | Tons | 4.73 | 0.3 | 93 |
| Hazardous waste intensity | Tons/RMB ten thousand | 0.00001 | 0.00002 | 93 |
| Medical wastes | Tons | 0.618 | 1.006 | 93 |
| Total hazardous wastes | Tons | 3.39 | 1.47 | 93 |
| Waste chemical containers | Tons | 1.92 | 93 | |
| Waste light tubes | Units | 10 | 148 | 93 |
| Waste machine oil | Tons | 0.66 | 0.41 | 93 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Food wastes | Tons | 2360.56 | 1522.72 | 94 |
| Household refuse | Tons | 2936.9 | 1291.26 | 94 |
| Ink boxes | Units | 326 | 61 | 93 |
| Non-hazardous waste intensity | Tons/RMB ten thousand | 0.06 | 0.05 | 94 |
| Toner cartridges | Units | 248 | 44 | 93 |
| Total non-hazardous wastes | Tons | 15028.87 | 4297.22 | 94 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Wastewater reduction target | tons | 16785 | 20 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Diesel | MWh | 573.09 | 1005.28 | 94 |
| Energy consumption intensity | KWh/RMB ten thousand, MWh/RMB10000 | 0.92 | 1.79 | 26, 94 |
| Gasoline | MWh | 458.74 | 4870.65 | 94 |
| Integrated Energy Consumption | MWh | 225400.84 | 141941.12 | 94 |
| Integrated energy consumption of the Group | MWh | 141941.12 | 26 | |
| Liquefied Petroleum Gas | MWh | 425.09 | 1123.84 | 94 |
| Natural Gas | MWh | 43255.68 | 25899.21 | 94 |
| Purchased Electricity | MWh | 180688.24 | 109042.14 | 94 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Group's annual water consumption | tons | 5304100 | 26 | |
| Total water consumption | Tons | 605 | 530.41 | 94 |
| Water consumption intensity | Tons/RMB ten thousand | 22.12 | 66.89 | 94 |
| Water intensity | tons/RMB10000 | 66.89 | 26 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Energy saving target (standard coal) | tons | 166.2 | 20 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Annual water saved | tons | 34300 | 26 |
| Water conservation target | tons | 23500.5 | 20 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Packaging material intensity | Tons/RMB ten thousand | 0.00036 | 0.00005 | 94 |
| Total packaging materials | Tons | 87.34 | 4 | 94 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Battery life of bionic whale shark at Shanghai Haichang Ocean Park | hours | 10 | 50 |
| Deepest water depth bionic whale shark can dive at Shanghai Haichang Ocean Park | meters | 10 | 50 |
| Length of bionic whale shark at Shanghai Haichang Ocean Park | meters | 4.7 | 50 |
| Maximum swimming speed of bionic whale shark at Shanghai Haichang Ocean Park | meters per second | 0.7 | 50 |
| Number of animal species bred | species | 68 | 62 |
| Number of basic documents and templates completed for biological asset management system modeling | documents and templates | 30 | 60 |
| Number of corals bred | animals | 819 | 62 |
| Number of cute animals bred (number of species) | species | 5 | 62 |
| Number of jellyfish bred (number of species) | animals | 54000 | 62 |
| Number of killer whale juveniles safely exported (number of species) | animals | 41 | 62 |
| Number of management systems improved according to actual business situation | systems | 15 | 60 |
| Number of penguins bred (number of species) | species | 5 | 62 |
| Number of pinnipeds bred (number of species) | species | 15 | 62 |
| Number of sharks and rays bred (number of species) | species | 43 | 62 |
| Number of small fishes bred | animals | 2000 | 62 |
| Total number of animals bred | animals | 57019 | 62 |
| Weight of bionic whale shark at Shanghai Haichang Ocean Park | kilograms | 350 | 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of employees aged 30 and below | persons | 169 | 74 |
| Number of employees aged 31-50 | persons | 1576 | 74 |
| Number of employees aged 51 and above | persons | 1088 | 74 |
| Number of employees surveyed in satisfaction survey | 1746 | 82 | |
| Number of female employees | persons | 1238 | 74 |
| Number of male employees | persons | 1595 | 74 |
| Percentage of female employees | 44% | 74 | |
| Total number of employees | persons | 2833 | 74 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age – 31-50 years old | % | 18.28 | 14.72 | 97 |
| Employee turnover rate by age – ≤ 30 years old | % | 33.36 | 34.47 | 97 |
| Employee turnover rate by age – ≥ 51 years old | % | 13.58 | 10.06 | 97 |
| Employee turnover rate by gender – Female | % | 24.54 | 22.62 | 97 |
| Employee turnover rate by gender – Male | % | 24.67 | 21.57 | 97 |
| Employee turnover rate by region – Hong Kong, Macau, Taiwan Region and Overseas | % | 20 | 97 | |
| Employee turnover rate by region – Mainland China | % | 24.62 | 22.06 | 97 |
| Total number of employee turnover | Person | 1396 | 624 | 97 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Lost days due to work injury | Day | 1719 | 1617 | 97 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of safety training participants | participants | 141 | 41 |
| Number of safety training sessions | sessions | 266 | 41 |
| Safety investment | RMB | 9378600 | 41 |
| Total investment in park safety | RMB | 9378600 | 35 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained by employee category – General employees | % | 90.60% | 92.48% | 98 |
| Percentage of employees trained by employee category – Middle management | % | 7.16% | 5.53% | 98 |
| Percentage of employees trained by employee category – Senior management | % | 2.24% | 1.99% | 98 |
| Percentage of employees trained by gender – Female | % | 43.63 | 44.88 | 97 |
| Percentage of employees trained by gender – Male | % | 56.37 | 55.12 | 97 |
| Total number of employees trained | Person | 2315 | 97 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Average training hours per employee | Hour/person | 25.99 | 19.08 | 98 |
| Average training hours per employee by employee category – General employees | Hour | 23.93 | 20.57 | 98 |
| Average training hours per employee by employee category – Middle management | Hour | 9.43 | 98 | |
| Average training hours per employee by employee category – Senior management | Hour | 15.7 | 98 | |
| Average training hours per employee by gender – Female | Hour | 27.64 | 17.64 | 98 |
| Average training hours per employee by gender – Male | Hour | 24.73 | 20.2 | 98 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of suppliers by geographical region – Hong Kong, Macau, Taiwan Region and Overseas | Number | 3 | 6 | 99 |
| Number of suppliers by geographical region – Mainland China | Number | 1566 | 1982 | 99 |
| Total number of suppliers | Number | 1569 | 1988 | 98 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of company operation templates built using OA platform | templates | 13 | 60 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average satisfaction score for Group headquarters (out of 5) | 4.92 | 82 | |
| Average satisfaction score for subsidiaries (out of 5) | above 4.5 | 82 | |
| Comprehensive positive feedback rate for online pet medical services | % | 96 | 65 |
| Increase in average satisfaction score for Group headquarters compared to 2021 | % | 4 | 82 |
| Number of complaints received – Related to the products and services | Number | 187 | 99 |
| Number of online pet medical inquiries received | inquiries | 300 | 65 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Best Theme Park in China - Shanghai Haichang Ocean Park | Awarded | 8 | |
| Brand reputation score for online pet medical services | score | 5 | 65 |
| Cultural Tourism Innovation Benchmark Enterprise Award - Haichang Ocean Park | Awarded | 8 | |
| Cultural Tourism and Theme Park Innovation Enterprise Award - Haichang Ocean Park | Awarded | 8 | |
| Number of SOPs (Standard Operating Procedures) established for new business lines | SOPs | 7 | 60 |
| Number of management processes optimized for new business lines | processes | 12 | 60 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of people participated in anti-corruption training | person-time | 1137 | 99 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| China Theme Park Excellent Experience and Artistic Project - Shanghai Haichang Ocean Park | Awarded | 8 | |
| Innovation and Communication Award – Brand Value Award - Haichang Ocean Park | Awarded | 8 | |
| Social Responsibility Benchmark Cultural Tourism Enterprise Award - Haichang Ocean Park | Awarded | 8 | |
| Top Ten Entrepreneurship & Innovation Cases for China Tourism Group - Ultraman-themed Entertainment Zone of Shanghai Haichang Ocean Park | Awarded | 8 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 11647.17 | 9517.6 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 124312.82 | 77422.09 |
| Total GHG Emissions | tCO2e | 135960 | 86939.69 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Total Hazardous Waste | Tons | 3.39 | 1.47 |
| Total Hazardous Waste Intensity (By Revenue) | Tons/RMB ten thousand | 0.00001 | 0.00002 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | Tons | 2936.9 | 1291.26 |
| Non-Hazardous Waste (Kitchen Waste) | Tons | 2360.56 | 1522.72 |
| Non-Hazardous Waste (Office Waste) | Tons | 15028.87 | 4297.22 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tons/RMB ten thousand | 0.06 | 0.05 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Diesel Fuel Consumption | MWh | 573.09 | 1005.28 |
| Energy Consumption Intensity (By Revenue) | MWh/RMB10000 | 0.92 | 1.79 |
| Gasoline Consumption | MWh | 458.74 | 4870.65 |
| LPG Consumption | MWh | 425.09 | 1123.84 |
| Natural Gas Consumption | MWh | 43255.68 | 25899.21 |
| Purchased Electricity | MWh | 180688.24 | 109042.14 |
| Total Energy Consumption | MWh | 225400.84 | 141941.12 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Water Consumption | Tons | 605 | 530.41 |
| Water Consumption Intensity (By Revenue) | Tons/RMB ten thousand | 22.12 | 66.89 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | percent | |
| Target Energy Consumption Reduction Percentage Compared to Last Year | tons standard coal | 166.2 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | tons | 23500.5 |
| Water Consumption Reduction Compared to Last Year | tons | 34300 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Packaging Material Intensity (By Revenue) | Tons/RMB ten thousand | 0.00036 | 0.00005 |
| Packaging Materials Consumed | Tons | 87.34 | 4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | persons | 1576 |
| Number of Employees Aged Above 50 | persons | 1088 |
| Number of Employees Aged Below 30 | persons | 169 |
| Number of Employees in Mainland China | employees | 2829 |
| Number of Employees in Overseas | employees | 4 |
| Number of Female Employees | persons | 1238 |
| Number of Full-time Employees | employees | 2676 |
| Number of General Employees | employees | 2417 |
| Number of Male Employees | persons | 1595 |
| Number of Middle Management Employees | employees | 349 |
| Number of Part-time Employees | employees | 157 |
| Number of Senior Management Employees | employees | 67 |
| Number of Total Employees | persons | 2833 |
| Percentage of Employees Aged 30-50 | % | 55.65 |
| Percentage of Employees Aged Above 50 | % | 38.39 |
| Percentage of Employees Aged Below 30 | % | 5.97 |
| Percentage of Employees in Mainland China | % | 99.86 |
| Percentage of Employees in Overseas | % | 0.14 |
| Percentage of Female Employees | % | 44 |
| Percentage of Full-time Employees | % | 94.46 |
| Percentage of General Employees | % | 85.39 |
| Percentage of Middle Management Employees | % | 12.32 |
| Percentage of Part-time Employees | % | 5.54 |
| Percentage of Senior Management Employees | % | 2.37 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 18.28 | 14.72 |
| Turnover Rate of Employees Aged Above 50 | % | 13.58 | 10.06 |
| Turnover Rate of Employees Aged Below 30 | % | 33.36 | 34.47 |
| Turnover Rate of Employees in Mainland China | % | 24.62 | 22.06 |
| Turnover Rate of Female Employees | % | 24.54 | 22.62 |
| Turnover Rate of Male Employees | % | 24.67 | 21.57 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 1719 | 1617 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Investment in Work Safety | RMB | 9378600 |
| Number of People Receiving Training on Work Safety | participants | 141 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 43.63 | 44.88 |
| Percentage of Trained General Employees | % | 90.6 | 92.48 |
| Percentage of Trained Male Employees | % | 56.37 | 55.12 |
| Percentage of Trained Middle Management | % | 7.16 | 5.53 |
| Percentage of Trained Senior Management | % | 2.24 | 1.99 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Average Training Hours (Female) | Hour | 27.64 | 17.64 |
| Average Training Hours (General Employees) | Hour | 23.93 | 20.57 |
| Average Training Hours (Male) | Hour | 24.73 | 20.2 |
| Average Training Hours (Middle Management) | Hour | 9.43 | |
| Average Training Hours (Senior Management) | Hour | 15.7 | |
| Average Training Hours per Employee | Hour/person | 25.99 | 19.08 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Suppliers in Mainland China | Number | 1566 | 1982 |
| Number of Total Suppliers | Number | 1569 | 1988 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Products and Service Related Complaints | Number | 187 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Attendance for Anti-corruption Training | person-time | 1137 |
| Number of Directors and Management Attendance for Anti-corruption Training | person-time | 80 |
| Number of General Employees Attendance for Anti-corruption Training | person-time | 1057 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | person | 1137 |
| Total Anti-corruption Training Hours for Directors and Management | hour | 133 |
| Total Hours of Anti-corruption Training | hour | 1983 |
| Total Hours of Anti-corruption Training for Employees | hour | 1850 |