Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxides emissions (NOx) | kg | 788.69 | 572.55 | 84 |
| Particulate matter emissions (PM) | kg | 46.24 | 31.72 | 84 |
| Sulphur oxides emissions (SOx) | kg | 35.1 | 30.19 | 84 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Intensity of total greenhouse gas emissions | tonne/employee | 1.7 | 2.2 | 84 |
| Scope 1: direct emissions | tonne | 2093.12 | 1509.6 | 84 |
| Scope 2: indirect emissions | tonne | 37029.61 | 36725.08 | 84 |
| Scope 3: other indirect emissions | tonne | 651.27 | 525.78 | 84 |
| Total greenhouse gas emissions | tonne | 39774 | 38760.46 | 84 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Intensity of hazardous waste emissions | tonne/employee | 0.0001 | 0.00003 | 84 |
| Total hazardous waste | tonne | 1.65 | 0.51 | 84 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Intensity of non-hazardous waste emissions | tonne/employee | 0.009 | 0.024 | 84 |
| Total non-hazardous waste | tonne | 213.38 | 421.05 | 84 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption | kWh in '000s | 11196.36 | 8515.97 | 84 |
| Indirect energy consumption | kWh in '000s | 62871.23 | 63751.48 | 84 |
| Intensity of energy consumption | kWh in '000s/employee | 3.2 | 4.11 | 84 |
| Total energy consumption | kWh in '000s | 74807.59 | 72267.45 | 84 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Intensity of water consumption | cubic metre/employee | 47.45 | 52.95 | 84 |
| Total water consumption | cubic metre | 1107219.79 | 931732.01 | 84 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of seedlings produced in nurseries | seedlings | 560000 | 42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Growth Potential of China Property Service Listed Companies ranking | TOP 10 | 15 | |
| Number of employees by age: 30–50 | employees | 6476 | 80 |
| Number of employees by age: Over 50 | employees | 8887 | 80 |
| Number of employees by age: Under 30 | employees | 2235 | 80 |
| Number of employees by employment type: Full-time | employees | 16656 | 80 |
| Number of employees by employment type: Part-time | employees | 942 | 80 |
| Number of employees by gender: Female | employees | 9291 | 80 |
| Number of employees by gender: Male | employees | 8307 | 80 |
| Number of employees by rank: Intermediary employees | employees | 1337 | 80 |
| Number of employees by rank: Junior employees | employees | 16127 | 80 |
| Number of employees by rank: Senior employees | employees | 134 | 80 |
| Number of employees by region: Hong Kong | employees | 1 | 80 |
| Number of employees by region: Mainland China | employees | 17597 | 80 |
| Nursery area | sq.m. | 4163 | 42 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate (Group) | % | 53.6 | 81 |
| Employee turnover rate by age (30–50) | % | 51.5 | 81 |
| Employee turnover rate by age (Over 50) | % | 44.2 | 81 |
| Employee turnover rate by age (Under 30) | % | 96.8 | 81 |
| Employee turnover rate by gender (Female) | % | 47.2 | 81 |
| Employee turnover rate by gender (Male) | % | 60.7 | 81 |
| Employee turnover rate by region (Mainland China) | % | 53.6 | 81 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of work-related fatalities of the Group | 1 | 57 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of lost days due to work injury | days | 330 | 3408 | 2295 | 57 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average percentage of employees trained in the Group | % | 140.9 | 82 |
| Training rate by employment type (Full-time) | % | 95.1 | 82 |
| Training rate by employment type (Part-time) | % | 4.9 | 82 |
| Training rate by gender (Female) | % | 52 | 82 |
| Training rate by gender (Male) | % | 48 | 82 |
| Training rate by rank (Intermediary employees) | % | 6.8 | 82 |
| Training rate by rank (Junior employees) | % | 92.6 | 82 |
| Training rate by rank (Senior employees) | % | 0.6 | 82 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average training hours by employment type - Full-time | hours | 53.1 | 83 |
| Average training hours by employment type - Part-time | hours | 80.1 | 83 |
| Average training hours by gender - Female | hours | 44.2 | 83 |
| Average training hours by gender - Male | hours | 66.2 | 83 |
| Average training hours by rank - Intermediary employees | hours | 244 | 83 |
| Average training hours by rank - Junior employees | hours | 38 | 83 |
| Average training hours by rank - Senior employees | hours | 157.1 | 83 |
| Average training hours of the Group’s employees | hours | 54.6 | 83 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| China Listed Companies in terms of Property Service Scale ranking | TOP 9 | 15 | |
| Non-Residential Property Service of China Property Service Listed Companies ranking | TOP 3 | 15 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Leading Enterprise Development Speed of Listed Property Companies ranking | TOP 5 | 15 | |
| Number of new digital works registered (Qingde Emergency Handling System, Qingde Complaint Handling System, Qingde Repairing System, Smart Visitor Management Software, Qingde Security Inspection Management Software, Qingde Mechanized Cleaning Management Software) | systems | 6 | 39 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of employee corruption cases concluded | cases | 3 | 75 |
| Number of employee corruption cases dismissed internally | cases | 2 | 75 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of business partners participating in integrity and anti-corruption training activities | business partners | 25 | 75 |
| Number of directors participating in integrity and anti-corruption training activities | directors | 4 | 75 |
| Number of employees participating in integrity and anti-corruption training activities | employees | 2914 | 75 |
| Number of people participating in integrity and anti-corruption training activities (aggregate) | people | 2943 | 75 |
| Total hours of integrity and anti-corruption training activities | hours | 1441 | 75 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Production value of nurseries | million | 1.93 | 42 |
| TOP 20 Listed Company of Property Management Service ranking | TOP 12 | 15 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 46.24 | 31.72 |
| NOₓ Emissions | kg | 788.69 | 572.55 |
| SOₓ Emissions | kg | 35.1 | 30.19 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne | 2093.12 | 1509.6 |
| Indirect Energy Emissions (Scope 2) | tonne | 37029.61 | 36725.08 |
| Total GHG Emissions | tonne | 39774 | 38760.46 |
| Total GHG Emissions Intensity (By Employee) | tonne/employee | 1.7 | 2.2 |
| Total Other Indirect Energy Emissions (Scope 3) | tonne | 651.27 | 525.78 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Total Hazardous Waste | tonne | 1.65 | 0.51 |
| Total Hazardous Waste Intensity (By Employee) | tonne/employee | 0.0001 | 0.00003 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonne | 213.38 | 421.05 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonne/employee | 0.009 | 0.024 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Energy Consumption Intensity (By Employee) | kWh in '000s/employee | 3.2 | 4.11 |
| Total Direct Energy Consumption | kWh in '000s | 11196.36 | 8515.97 |
| Total Energy Consumption | kWh in '000s | 74807.59 | 72267.45 |
| Total Indirect Energy Consumption | kWh in '000s | 62871.23 | 63751.48 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Water Consumption | cubic metre | 1107219.79 | 931732.01 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh |
| Energy Consumption Reduction Percentage Compared to Last Year | % |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 6476 |
| Number of Employees Aged Above 50 | employees | 8887 |
| Number of Employees Aged Below 30 | employees | 2235 |
| Number of Employees in Hong Kong | employees | 1 |
| Number of Employees in Hong Kong and Mainland China | employees | 17598 |
| Number of Employees in Mainland China | employees | 17597 |
| Number of Female Employees | employees | 9291 |
| Number of Full-time Employees | employees | 16656 |
| Number of Male Employees | employees | 8307 |
| Number of Part-time Employees | employees | 942 |
| Number of Total Employees | employees | 17598 |
| Percentage of Employees Aged 30-50 | % | 36.8 |
| Percentage of Employees Aged Above 50 | % | 50.5 |
| Percentage of Employees Aged Below 30 | % | 12.7 |
| Percentage of Employees in Hong Kong | % | 0.01 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 99.99 |
| Percentage of Female Employees | % | 52.75 |
| Percentage of Full-time Employees | % | 94.64 |
| Percentage of Male Employees | % | 47.25 |
| Percentage of Part-time Employees | % | 5.36 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 51.5 |
| Turnover Rate of Employees Aged Above 50 | % | 44.2 |
| Turnover Rate of Employees Aged Below 30 | % | 96.8 |
| Turnover Rate of Employees in Mainland China | % | 53.6 |
| Turnover Rate of Female Employees | % | 47.2 |
| Turnover Rate of Male Employees | % | 60.7 |
| Turnover Rate of Total Employees | % | 53.6 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Work-related Fatalities | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 330 | 3408 | 2295 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | % | 140.9 |
| Percentage of Trained Female Employees | % | 52 |
| Percentage of Trained General Employees | % | 92.6 |
| Percentage of Trained Male Employees | % | 48 |
| Percentage of Trained Middle Management | % | 6.8 |
| Percentage of Trained Senior Management | % | 0.6 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hours | 44.2 |
| Average Training Hours (General Employees) | hours | 38 |
| Average Training Hours (Male) | hours | 66.2 |
| Average Training Hours (Middle Management) | hours | 244 |
| Average Training Hours (Senior Management) | hours | 157.1 |
| Average Training Hours per Employee | hours | 54.6 |
| Average Training Hours per FTE | hours | 53.1 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | systems | 6 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Confirmed Incidents of Corruption | cases | 3 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Directors and Management Attendance for Anti-corruption Training | directors | 4 |
| Number of General Employees Attendance for Anti-corruption Training | employees | 2914 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | people | 2943 |
| Total Hours of Anti-corruption Training | hours | 1441 |