ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|---|---|
| Air emissions - Nitrogen oxides (NOx) | kg | 5.3 | 0.4 | 2.3 | 11 | |
| Air emissions - Particulate matters (PM) | kg | 0.4 | 0.03 | 0.17 | 11 | |
| Air emissions - Sulphur oxides (SOx) | kg | 0.2 | 0.2 | 0.1 | 11 | |
| Greenhouse gas emissions Scope 3 | tonnes CO2e | 9.3 | 12 | |||
| Nitrogen oxides (NOx) emissions | kg | 5.3 | 0.4 | 2.3 | 32 | |
| Nitrogen oxides (NOx) emissions from vehicles | kg | 2.3 | 12 | |||
| Particulate matters (PM) emissions | kg | 0.4 | 0.03 | 0.17 | 32 | |
| Particulate matters (PM) emissions from vehicles | kg | 0.17 | 12 | |||
| Sulphur oxides (SOx) emissions | kg | 0.2 | 0.2 | 0.1 | 32 | |
| Sulphur oxides (SOx) emissions from vehicles | kg | 0.1 | 12 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|---|---|
| Decrease in greenhouse gas emissions compared to FY2021 | % | -26.1 | 12 | |||
| Direct greenhouse gas emissions (Scope 1) | tonnes CO2e | 37.5 | 33.9 | 12.2 | 11 | |
| Direct greenhouse gas emissions (Scope 1) per employee | tonnes CO2e/employee | 0.2 | 0.5 | 0.3 | 11 | |
| Greenhouse gas emission intensity per employee | tonnes CO2e/employee | 1.1 | 2.6 | 2.8 | 32 | |
| Greenhouse gas emissions Scope 1 | tonnes CO2e | 12.2 | 12 | |||
| Greenhouse gas emissions Scope 2 | tonnes CO2e | 113.8 | 12 | |||
| Indirect greenhouse gas emissions (Scope 2) | tonnes CO2e | 154.2 | 120.1 | 113.8 | 11 | |
| Indirect greenhouse gas emissions (Scope 2) per employee | tonnes CO2e/employee | 0.7 | 1.7 | 2.4 | 11 | |
| Other indirect greenhouse gas emissions (Scope 3) | tonnes CO2e | 58.2 | 29.3 | 9.3 | 11 | |
| Other indirect greenhouse gas emissions (Scope 3) per employee | tonnes CO2e/employee | 0.3 | 0.4 | 0.2 | 11 | |
| Scope 1 Direct greenhouse gas emission | tonnes CO2e | 37.5 | 33.9 | 12.2 | 32 | |
| Scope 2 Indirect greenhouse gas emission | tonnes CO2e | 154.2 | 120.1 | 113.8 | 32 | |
| Scope 3 Other indirect greenhouse gas emission | tonnes CO2e | 58.2 | 29.3 | 9.3 | 32 | |
| Total greenhouse gas emission | tonnes CO2e | 250 | 183.3 | 135.3 | 32 | |
| Total greenhouse gas emissions | tonnes CO2e | 250 | 183.3 | 135.3 | 11 | |
| Total greenhouse gas emissions (Scope 1, 2, and 3) | tonnes CO2e | 135.3 | 12 | |||
| Total greenhouse gas emissions per employee | tonnes CO2e/employee | 1.1 | 2.6 | 2.8 | 11 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste intensity per employee | tonnes | Negligible | Negligible | Negligible | 32 |
| Total hazardous waste | tonnes | Negligible | Negligible | Negligible | 32 |
| Total hazardous waste produced | kg | Negligible | Negligible | Negligible | 11 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2032 | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|
| Non-hazardous waste generated (Group) | tonnes | 19.7 | 18.4 | 9.4 | 14 | ||||
| Non-hazardous waste intensity per employee | tonnes | 0.08 | 0.26 | 0.2 | 32 | ||||
| Paper consumption | kg | 1175 | 1177.37 | 710.82 | 19 | ||||
| Paper consumption per employee | kg/employee | 4.98 | 16.58 | 14.81 | 19 | ||||
| Target reduction in non-hazardous waste intensity per employee (against 2019 baseline) | % | 15 | 14 | ||||||
| Target reduction in total non-hazardous wastes (against 2019 baseline) | % | 15 | 14 | ||||||
| Total non-hazardous waste | tonnes | 19.7 | 18.4 | 9.4 | 32 | ||||
| Total non-hazardous waste produced | tonnes | 19.7 | 18.4 | 9.4 | 11 | ||||
| Total non-hazardous waste produced per employee | tonnes/employee | 0.08 | 0.26 | 0.2 | 11 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | by 2032 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions intensity reduction target (against 2019 baseline) | 15% | 13 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|
| Domestic wastewater generated | m³ | 566.8 | 480.8 | 1617.8 | 13 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Electricity purchased | MWh, MWh/m² | 186.6 | 144 | 139.7 | 19, 33 |
| Energy consumption intensity per employee | MWh | 1.6 | 4.4 | 4.1 | 33 |
| Gasoline consumption | litres | 14880.1 | 12470.3 | 2698.4 | 15 |
| Non-renewable energy consumption | MWh | 192.5 | 171.3 | 54.9 | 33 |
| Non-renewable fuel consumption | MWh | 192.5 | 171.3 | 54.9 | 19 |
| Total electricity consumption (Hong Kong, Shanghai, Beijing offices and Beijing staff dormitory) | MWh | 186.6 | 144 | 139.7 | 15 |
| Total energy consumption | MWh | 379.1 | 315.3 | 194.6 | 19, 33 |
| Total energy consumption per employee | MWh/employee | 1.6 | 4.4 | 4.1 | 19 |
| Unleaded petrol consumption | litres | 1630.4 | 2276 | 2337.6 | 15 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Total amount of paper consumption | kg | 1175 | 1177.37 | 710.82 | 18 | |||
| Total water consumption | m³ | 566.8 | 480.8 | 1617.8 | 33 | |||
| Total water consumption of the Group | m³ | 566.8 | 480.8 | 1617.8 | 17 | |||
| Water consumption | m³ | 566.8 | 480.8 | 1617.8 | 19 | |||
| Water consumption intensity per employee | m³ | 2.4 | 6.8 | 33.7 | 33 | |||
| Water consumption per employee | m³/employee | 2.4 | 6.8 | 33.7 | 19 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2032 | Report Pages |
|---|---|---|---|
| Reduction target for non-renewable fuel consumption, electricity consumption, total energy consumption, and energy intensity (against 2019 baseline) | % | 15 | 16 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Regions with extremely high water stress level | m³ | 37.7 | 215.4 | 33 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Metal packaging material consumption | tonnes | Negligible | Negligible | Negligible | 33 |
| Packaging material intensity | tonnes per m³ | Negligible | Negligible | Negligible | 33 |
| Paper packaging material consumption | tonnes | Negligible | Negligible | Negligible | 33 |
| Plastic packaging material consumption | tonnes | Negligible | Negligible | Negligible | 33 |
| Total packaging materials consumption | tonnes | Negligible | Negligible | Negligible | 33 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total workforce - Age group - 20-29 | 56 | 7 | 1 | 34 | |
| Total workforce - Age group - 30-39 | 138 | 40 | 27 | 34 | |
| Total workforce - Age group - 40-49 | 35 | 17 | 12 | 34 | |
| Total workforce - Age group - 50 or above | 7 | 7 | 8 | 34 | |
| Total workforce - Employment type - Contract | 15 | 9 | 34 | ||
| Total workforce - Employment type - General manager or above | 6 | 5 | 6 | 34 | |
| Total workforce - Employment type - Officer, clerk | 177 | 24 | 17 | 34 | |
| Total workforce - Employment type - Senior manager | 53 | 27 | 16 | 34 | |
| Total workforce - Gender - Female | 96 | 29 | 18 | 34 | |
| Total workforce - Gender - Male | 140 | 42 | 30 | 34 | |
| Total workforce - Geographical region - France | 1 | 1 | 1 | 34 | |
| Total workforce - Geographical region - Hong Kong | 11 | 11 | 11 | 34 | |
| Total workforce - Geographical region - Mainland China | 224 | 59 | 36 | 34 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover - Age group - 19 or below | 1 | 3 | 35 | ||
| Employee turnover - Age group - 20-29 | 29 | 88 | 10 | 35 | |
| Employee turnover - Age group - 30-39 | 49 | 152 | 23 | 35 | |
| Employee turnover - Age group - 40-49 | 14 | 21 | 15 | 35 | |
| Employee turnover - Age group - 50 or above | 2 | 2 | 35 | ||
| Employee turnover - Gender - Female | 35 | 102 | 16 | 35 | |
| Employee turnover - Gender - Male | 60 | 162 | 34 | 35 | |
| Employee turnover - Geographical region - Hong Kong | 4 | 2 | 2 | 35 | |
| Employee turnover - Geographical region - Mainland China | 91 | 262 | 48 | 35 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of trained employees - Female | 23 | 126 | 29 | 36 | |
| Number of trained employees - General Manager or above | 7 | 6 | 6 | 36 | |
| Number of trained employees - General Staff | 129 | 24 | 36 | ||
| Number of trained employees - Male | 34 | 202 | 53 | 36 | |
| Number of trained employees - Officer, Clerk | 3 | 120 | 24 | 36 | |
| Number of trained employees - Senior Manager | 47 | 73 | 28 | 36 | |
| Percentage of employees trained - Female | % | 38.4 | 35.4 | 36 | |
| Percentage of employees trained - General Manager or above | % | 1.8 | 7.3 | 36 | |
| Percentage of employees trained - General Staff | % | 39.3 | 29.3 | 36 | |
| Percentage of employees trained - Male | % | 61.6 | 64.6 | 36 | |
| Percentage of employees trained - Officer, Clerk | % | 36.6 | 29.3 | 36 | |
| Percentage of employees trained - Senior Manager | % | 22.3 | 34.1 | 36 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average training hours completed, Employee category: General Manager or Above | hours | 2.3 | 1.2 | 1 | 37 |
| Average training hours completed, Employee category: General Staff | hours | 11.6 | 5.3 | 37 | |
| Average training hours completed, Employee category: Officer, Clerk | hours | 0.2 | 7 | 2.6 | 37 |
| Average training hours completed, Employee category: Senior Manager | hours | 7.8 | 4.7 | 3.9 | 37 |
| Average training hours completed, Gender: Female | hours | 1.9 | 6 | 3.1 | 37 |
| Average training hours completed, Gender: Male | hours | 2 | 7.1 | 3.5 | 37 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers (all from Mainland China) | 1752 | 27 | |||
| Number of suppliers, China | 1197 | 1634 | 1752 | 37 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Gross merchandise volume of the Digital Points Business | million RMB | 157.3 | 236 | 3 | |
| Number of complaints | 4995 | 8376 | 6502 | 37 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Percentage increase in gross merchandise volume of the Digital Points Business compared to previous year | % | 50 | 3 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Resources contributed | 2 | 37 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 0.4 | 0.03 | 0.17 |
| NOâ‚“ Emissions | kg | 5.3 | 0.4 | 2.3 |
| SOâ‚“ Emissions | kg | 0.2 | 0.2 | 0.1 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 37.5 | 33.9 | 12.2 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 154.2 | 120.1 | 113.8 |
| Scope 1 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 0.2 | 0.5 | 0.3 |
| Scope 2 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 0.7 | 1.7 | 2.4 |
| Scope 3 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 0.3 | 0.4 | 0.2 |
| Total GHG Emissions | tonnes CO2e | 250 | 183.3 | 135.3 |
| Total GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 1.1 | 2.6 | 2.8 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes CO2e | 58.2 | 29.3 | 9.3 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Total Hazardous Waste | tonnes | Negligible | Negligible | Negligible |
| Total Hazardous Waste Intensity (By Employee) | tonnes | Negligible | Negligible | Negligible |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 0.08 | 0.26 | 0.2 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2032 |
|---|---|---|
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 | % | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Employee) | MWh/employee | 1.6 | 4.4 | 4.1 |
| Gasoline Consumption | litres | 14880.1 | 12470.3 | 2698.4 |
| Purchased Electricity | MWh | 186.6 | 144 | 139.7 |
| Purchased Electricity Intensity (By Area) | MWh/m² | 186.6 | 144 | 139.7 |
| Total Energy Consumption | MWh | 379.1 | 315.3 | 194.6 |
| Total Non-Renewable Fuel Consumption | MWh | 192.5 | 171.3 | 54.9 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Water Consumption | m³ | 566.8 | 480.8 | 1617.8 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2032 |
|---|---|---|
| Target Energy Consumption Reduction Percentage Compared to Last Year | % | 15 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption Reduction Compared to Last Year | m³ | 177.7 |
| Water Consumption Reduction Percentage Compared to Last Year | % | 471.3 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Packaging Material Consumption (Metal) | tonnes | Negligible | Negligible | Negligible |
| Packaging Material Consumption (Paper) | tonnes | Negligible | Negligible | Negligible |
| Packaging Material Consumption (Plastic) | tonnes | Negligible | Negligible | Negligible |
| Packaging Material Intensity (By Area) | tonnes per m³ | Negligible | Negligible | Negligible |
| Packaging Materials Consumed | tonnes | Negligible | Negligible | Negligible |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Contractors | persons | 15 | 9 | |
| Number of Employees Aged 30-50 | persons | 173 | 57 | 39 |
| Number of Employees Aged Above 50 | persons | 7 | 7 | 8 |
| Number of Employees Aged Below 30 | persons | 56 | 7 | 1 |
| Number of Employees in Europe | persons | 1 | 1 | 1 |
| Number of Employees in Hong Kong | persons | 11 | 11 | 11 |
| Number of Employees in Hong Kong and Mainland China | persons | 235 | 70 | 47 |
| Number of Employees in Mainland China | persons | 224 | 59 | 36 |
| Number of Female Employees | persons | 96 | 29 | 18 |
| Number of Male Employees | persons | 140 | 42 | 30 |
| Number of Total Employees | persons | 236 | 71 | 48 |
| Percentage of Employees Aged 30-50 | % | 73.31 | 80.28 | 81.25 |
| Percentage of Employees Aged Above 50 | % | 2.97 | 9.86 | 16.67 |
| Percentage of Employees Aged Below 30 | % | 23.73 | 9.86 | 2.08 |
| Percentage of Employees in Europe | % | 0.42 | 1.41 | 2.08 |
| Percentage of Employees in Hong Kong | % | 4.66 | 15.49 | 22.92 |
| Percentage of Employees in Hong Kong and Mainland China | % | 99.58 | 98.59 | 97.92 |
| Percentage of Employees in Mainland China | % | 94.92 | 83.1 | 75 |
| Percentage of Female Employees | % | 40.68 | 40.85 | 37.5 |
| Percentage of Male Employees | % | 59.32 | 59.15 | 62.5 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | 63 | 173 | 38 | |
| Turnover Rate of Employees Aged Above 50 | 2 | 2 | ||
| Turnover Rate of Employees Aged Below 30 | 30 | 91 | 10 | |
| Turnover Rate of Employees in Hong Kong | 4 | 2 | 2 | |
| Turnover Rate of Employees in Mainland China | 91 | 262 | 48 | |
| Turnover Rate of Female Employees | 35 | 102 | 16 | |
| Turnover Rate of Male Employees | 60 | 162 | 34 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 38.4 | 35.4 |
| Percentage of Trained General Employees | % | 39.3 | 29.3 |
| Percentage of Trained Male Employees | % | 61.6 | 64.6 |
| Percentage of Trained Operational Employees | % | 36.6 | 29.3 |
| Percentage of Trained Senior Management | % | 22.3 | 34.1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 1.9 | 6 | 3.1 |
| Average Training Hours (General Staff) | hours | 11.6 | 5.3 | |
| Average Training Hours (Male) | hours | 2 | 7.1 | 3.5 |
| Average Training Hours (Senior Management) | hours | 7.8 | 4.7 | 3.9 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | 1197 | 1634 | 1752 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Complaint Growth Rate | % | 67.7 | -22.4 | |
| Total Number of Customer Complaints | 4995 | 8376 | 6502 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Social Investment | 2 |