2022 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| CO2 equivalent emission (Scope 2, electricity purchased from power companies) | tonnes | 41.45 | 44.45 | 9 |
| CO2 equivalent emission from business air travel by employees | tonnes | 9.04 | 3.58 | 10 |
| CO2 equivalent emission from electricity used for processing fresh water by governments | tonnes | 0.044 | 10 | |
| CO2 equivalent emission from electricity used for processing sewage by governments | tonnes | 0.041 | 10 | |
| CO2 equivalent emission from paper waste disposed at landfills (Hong Kong operation) | tonnes | 0.94 | 10 | |
| GHG intensity (tonnes per million Hong Kong dollars of revenue) | tonnes/million HKD revenue | 0.2 | 0.41 | 9 |
| GHG intensity (tonnes per person of full-time workforce in Shenzhen, Nanjing, Hong Kong, Japan, Switzerland) | tonnes/person | 0.58 | 9 | |
| Total GHG emissions (Scope 1, 2, and 3) | tonnes | 50.5 | 49 | 9 |
| Total GHG emissions (Scope 2, electricity purchased from power companies) | tonnes | 41.45 | 44.45 | 9 |
| Total GHG emissions from business air travel by employees | tonnes | 9.04 | 3.58 | 10 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| General office waste produced – Incineration | Litre, Tonnes | 2250 | 0.44 | 11 |
| General office waste produced – Landfill | Tonnes | 0.24 | 11 | |
| General office waste produced – Landfill or Incineration | Tonnes | 6.16 | 11 | |
| Target hazardous waste intensity in clinics in Shenzhen and Nanjing per million Hong Kong dollars of clinics' revenue | kg/million HKD | 6 | 13 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| General office waste produced – Recycled waste | Tonnes | 0.02 | 11 | |
| Medical or clinic waste intensity | Kilograms/per million Hong Kong dollars of revenue, Tonnes/per million Hong Kong dollars of revenue | 0.55 | 0.002 | 11 |
| Medical or clinic waste produced | Tonnes | 0.14 | 0.28 | 11 |
| Non-hazardous waste intensity | Litre/per million Hong Kong dollars of revenue, Tonnes/per million Hong Kong dollars of revenue | 8.84 | 0.06 | 11 |
| Office paper usage (Hong Kong and Japan) | tonnes | 0.23 | 10 | |
| Related intensity of office paper usage (Hong Kong and Japan) | kg/per million Hong Kong dollars of revenue, kg/per person of full-time workforce of Hong Kong and Japan | 14.47 | 10 | |
| Total non-hazardous waste produced | Litre, Tonnes | 2250 | 6.86 | 11 |
| Total paper waste disposed (Mainland China, Japan and Switzerland operation) | tonnes | 0.13 | 10 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Electricity purchased for consumption | kWh in '000s | 55.58 | 56 | 15 |
| Total energy consumed | MJ, kWh in '000s | 200084.4 | 56 | 15 |
| Total energy consumption intensity | MJ per million Hong Kong dollars of revenue, kWh in '000s per million Hong Kong dollars of revenue | 785.79 | 0.46 | 15 |
| Total energy consumption intensity per person of full-time workforce (Shenzhen, Hong Kong, and Japan) | MJ/per person | 1048.66 | 15 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Annual third-party water consumed | Cubic meters | 145 | 217 | 16 |
| Water consumption intensity (Cubic meters per million Hong Kong dollars of revenue) | Cubic meters per million HKD revenue | 0.57 | 1.81 | 16 |
| Water consumption intensity (Shenzhen, per person of full-time workforce) | Cubic meters per person | 3.92 | 16 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Percentage of newly purchased office appliances carrying energy saving labels | % | 50 | 17 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Intensity of packaging material usage per person of full-time workforce of Shenzhen | tonnes/per person | 0.37 | 18 | |
| Intensity of packaging material use | Tonnes/per million Hong Kong dollars of revenue | 0.05 | 0.04 | 18 |
| Total packaging material used | Tonnes | 13.66 | 4.68 | 18 |
| Total packaging material used - Aluminium Foil | Tonnes | 0.59 | 18 | |
| Total packaging material used - Carton | Tonnes | 2.52 | 18 | |
| Total packaging material used - Fabric | Tonnes | 0.21 | 18 | |
| Total packaging material used - Paper | Tonnes | 12.86 | 18 | |
| Total packaging material used - Plastic | Tonnes | 2.16 | 18 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Employee headcount by age group - 30 to 50 | Average number of people, Number of people as at 31 December | 81 | 60 | 25 |
| Employee headcount by age group - Below 30 | Average number of people, Number of people as at 31 December | 1 | 47 | 25 |
| Employee headcount by age group - Over 50 | Average number of people, Number of people as at 31 December | 13 | 10 | 25 |
| Employee headcount by employment type - Contractors | Average number of people, Number of people as at 31 December | 4 | 3 | 25 |
| Employee headcount by employment type - Full-time | Average number of people, Number of people as at 31 December | 134 | 86 | 25 |
| Employee headcount by employment type - Part-time | Average number of people, Number of people as at 31 December | 4 | 5 | 25 |
| Employee headcount by gender - Female | Average number of people, Number of people as at 31 December | 94 | 43 | 25 |
| Employee headcount by gender - Male | Average number of people, Number of people as at 31 December | 44 | 54 | 25 |
| Employee headcount by geographical region - Australia | Average number of people, Number of people as at 31 December | 2 | — | 25 |
| Employee headcount by geographical region - Hong Kong | Average number of people, Number of people as at 31 December | 11 | 13 | 25 |
| Employee headcount by geographical region - Japan | Average number of people, Number of people as at 31 December | 2 | 1 | 25 |
| Employee headcount by geographical region - Mainland China | Average number of people, Number of people as at 31 December | 116 | 78 | 25 |
| Employee headcount by geographical region - Switzerland | Average number of people, Number of people as at 31 December | 7 | 7 | 25 |
| Employee headcount by level - Middle management | Average number of people, Number of people as at 31 December | 22 | 20 | 25 |
| Employee headcount by level - Others | Average number of people, Number of people as at 31 December | 97 | 61 | 25 |
| Employee headcount by level - Senior management | Average number of people, Number of people as at 31 December | 19 | 18 | 25 |
| Total number of all employee headcount under a direct employment relationship | Average number of people, Number of people as at 31 December, people | 138 | 117 | 25, 32, 33 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age group - 21 to 40 (percent) | percent | 39 | 26 | |
| Employee turnover rate by age group - 30 to 50 (number of people) | people | 49 | 26 | |
| Employee turnover rate by age group - 30 to 50 (percent) | percent | 54 | 82 | 26 |
| Employee turnover rate by age group - 41 to 60 (percent) | percent | 46.81 | 26 | |
| Employee turnover rate by age group - Below 30 (number of people) | people | 4 | 26 | |
| Employee turnover rate by age group - Below 30 (percent) | percent | 5 | 9 | 26 |
| Employee turnover rate by age group - Over 50 (number of people) | people | 5 | 26 | |
| Employee turnover rate by age group - Over 50 (percent) | percent | 31 | 50 | 26 |
| Employee turnover rate by gender - Female (number of people) | people | 52 | 26 | |
| Employee turnover rate by gender - Female (percent) | percent | 46.25 | 76 | 26 |
| Employee turnover rate by gender - Male (number of people) | people | 6 | 26 | |
| Employee turnover rate by gender - Male (percent) | percent | 27.66 | 12 | 26 |
| Employee turnover rate by geographical region - Hong Kong (number of people) | people | 1 | 26 | |
| Employee turnover rate by geographical region - Hong Kong (percent) | percent | 16 | 8 | 26 |
| Employee turnover rate by geographical region - Mainland China (number of people) | people | 52 | 26 | |
| Employee turnover rate by geographical region - Mainland China (percent) | percent | 45.07 | 54 | 26 |
| Employee turnover rate by geographical region - Others (number of people) | people | 5 | 26 | |
| Employee turnover rate by geographical region - Others (percent) | percent | 63 | 26 | |
| Total employee turnover (number of people) | people | 58 | 26 | |
| Total employee turnover (percent) | percent | 39.37 | 50 | 26 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related fatalities | Cases | – | – | – | 28 |
| Rate of work-related fatalities (per hundred employees) | Percent | – | – | – | 28 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Lost days due to work injury | Days | – | – | 28 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Total number of employees who took part in training | people, percent | 44 | 32 | |
| Total number of employees who took part in training (female) | people, percent | 64.58 | 43 | 32 |
| Total number of employees who took part in training (male) | people, percent | 35.42 | 57 | 32 |
| Total number of employees who took part in training (middle management) | people, percent | 12.5 | 7 | 32 |
| Total number of employees who took part in training (others) | people, percent | 75 | 91 | 32 |
| Total number of employees who took part in training (senior management) | people, percent | 12.5 | 1 | 32 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Average number of training hours that employees participated in | Hours/per employee | 0.6 | 33 | |
| Average number of training hours that employees participated in (Female) | Hours/per employee | 9.74 | 0.5 | 33 |
| Average number of training hours that employees participated in (Male) | Hours/per employee | 4.98 | 0.7 | 33 |
| Average number of training hours that employees participated in (Middle management) | Hours/per employee | 7.13 | 0.4 | 33 |
| Average number of training hours that employees participated in (Others) | Hours/per employee | 8.07 | 0.8 | 33 |
| Average number of training hours that employees participated in (Senior management) | Hours/per employee | 5.52 | 0.2 | 33 |
| Total number of training hours that employees participated in (Female) | Hours | 612 | 36 | 33 |
| Total number of training hours that employees participated in (Male) | Hours | 279 | 36 | 33 |
| Total number of training hours that employees participated in (Middle management) | Hours | 107 | 8 | 33 |
| Total number of training hours that employees participated in (Others) | Hours | 662 | 60 | 33 |
| Total number of training hours that employees participated in (Senior management) | Hours | 122 | 4 | 33 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of suppliers in Australia | Number of suppliers | 1 | 36 | |
| Number of suppliers in Mainland China | Number of suppliers | 13 | 104 | 36 |
| Number of suppliers in Netherlands | Number of suppliers | 1 | 36 | |
| Number of suppliers in Switzerland | Number of suppliers | 3 | 1 | 36 |
| Total number of suppliers | Number of suppliers | 17 | 106 | 36 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Percentage of products sold or shipped subject to recall | Percent | – | – | 41 |
| Volume of recalled products | Tonnes | – | – | 41 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of complaints received | Number of cases | 1 | 191 | 41 |
| Number of complaints repeated | Number of cases | – | – | 41 |
| Number of complaints resolved | Number of cases | 1 | 191 | 41 |
| Number of complaints responded | Number of cases | 1 | 191 | 41 |
| Repeat rate | Percent | – | – | 41 |
| Resolution rate | Percent | 100 | 100 | 41 |
| Response rate | Percent | 100 | 100 | 41 |
| Response time | Days | 1 | 3 | 41 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of Finance department staff attending anti-corruption training | people | 4 | 6 | 48 |
| Number of Treasury department staff attending anti-corruption training | people | 1 | 48 | |
| Number of anti-corruption training hours | hours | 1 | 1 | 48 |
| Number of anti-corruption training sessions | sessions | 1 | 1 | 48 |
| Number of directors attending anti-corruption training | people | 7 | 48 | |
| Number of staff members attending anti-corruption training | people | 4 | 7 | 48 |
| Percent of directors attending anti-corruption training | percent | 100 | 48 | |
| Percent of staff members attending anti-corruption training | percent | 3 | 6 | 48 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Indirect Energy Emissions (Scope 2) | tonnes | 41.45 | 44.45 |
| Scope 3 GHG Emissions (Business Travel) | tonnes | 9.04 | 3.58 |
| Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | tonnes | 0.085 | |
| Scope 3 GHG Emissions (Waste Generated in Operations) | tonnes | 0.94 | |
| Total GHG Emissions | tonnes | 50.5 | 49 |
| Total GHG Emissions Intensity (By Employee) | tonnes/person | 0.58 | |
| Total GHG Emissions Intensity (By Revenue) | tonnes/million HKD revenue | 0.2 | 0.41 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Hazardous Waste Intensity (By Revenue) | kg/million HKD | 6 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Non-Hazardous Waste (Office Waste) | kg/per million Hong Kong dollars of revenue | 0.23 | 14.47 |
| Non-Hazardous Waste Disposed | Tonnes | 0.45 | 6.86 |
| Non-Hazardous Waste Recycled | Tonnes | 0.02 | |
| Paper Waste | tonnes | 0.13 | |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tonnes/per million Hong Kong dollars of revenue | 8.84 | 0.06 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Energy Consumption Intensity (By Employee) | MJ/per person | 1048.66 | |
| Energy Consumption Intensity (By Revenue) | MJ per million Hong Kong dollars of revenue | 785.79 | |
| Purchased Electricity | kWh | 55580 | 56000 |
| Purchased Electricity Intensity (By Revenue) | kWh in '000s per million Hong Kong dollars of revenue | 0.46 | |
| Total Energy Consumption | MJ | 200084.4 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Third Party Water Consumption | Cubic meters | 145 | 217 |
| Water Consumption Intensity (By Revenue) | Cubic meters per million HKD revenue | 0.57 | 1.81 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Packaging Material Consumption (Metal) | Tonnes | 0.59 | |
| Packaging Material Consumption (Paper) | Tonnes | 12.86 | 2.52 |
| Packaging Material Consumption (Plastic) | Tonnes | 2.16 | |
| Packaging Material Intensity (By FTE) | tonnes/per person | 0.37 | |
| Packaging Material Intensity (By Revenue) | Tonnes/per million Hong Kong dollars of revenue | 0.05 | 0.04 |
| Packaging Materials Consumed | Tonnes | 13.66 | 4.68 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Contractors | people | 4 | 6 |
| Number of Employees Aged 30-50 | people | 186 | 40 |
| Number of Employees Aged Above 50 | people | 45 | 8 |
| Number of Employees Aged Below 30 | people | 45 | 49 |
| Number of Employees in Australia | people | 2 | |
| Number of Employees in Hong Kong | people | 11 | 13 |
| Number of Employees in Japan | people | 2 | |
| Number of Employees in Mainland China | people | 116 | 78 |
| Number of Employees in Switzerland | people | 7 | 6 |
| Number of Female Employees | people | 94 | 43 |
| Number of Full-time Employees | people | 134 | 86 |
| Number of General Employees | people | 97 | 61 |
| Number of Male Employees | people | 44 | 54 |
| Number of Middle Management Employees | people | 22 | 18 |
| Number of Part-time Employees | people | 4 | 5 |
| Number of Senior Management Employees | people | 19 | 18 |
| Number of Total Employees | people | 138 | 97 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | percent | 54 | 82 |
| Turnover Rate of Employees Aged Above 50 | percent | 31 | 50 |
| Turnover Rate of Employees Aged Below 30 | percent | 5 | 9 |
| Turnover Rate of Employees in Hong Kong | percent | 16 | 8 |
| Turnover Rate of Employees in Mainland China | percent | 45.07 | 54 |
| Turnover Rate of Female Employees | percent | 46.25 | 76 |
| Turnover Rate of Male Employees | percent | 27.66 | 12 |
| Turnover Rate of Total Employees | percent | 39.37 | 50 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Work-related Fatalities | Cases | None | None | None |
| Work-related Fatalities Rate | Percent | None | None | None |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Days | None | None |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Percentage of Employees Trained | percent | 100 | 38 |
| Percentage of Trained Female Employees | percent | 64.58 | 43 |
| Percentage of Trained General Employees | percent | 75 | 91 |
| Percentage of Trained Male Employees | percent | 35.42 | 57 |
| Percentage of Trained Middle Management | percent | 12.5 | 7 |
| Percentage of Trained Senior Management | percent | 12.5 | 2 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Average Training Hours (Female) | Hours/per employee | 9.74 | 0.5 |
| Average Training Hours (Male) | Hours/per employee | 4.98 | 0.7 |
| Average Training Hours (Middle Management) | Hours/per employee | 7.13 | 0.4 |
| Average Training Hours (Senior Management) | Hours/per employee | 5.52 | 0.2 |
| Average Training Hours per Employee | Hours/per employee | 0.6 | |
| Total Training Hours | Hours | 891 | 72 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Suppliers in Australia | Number of suppliers | 1 | |
| Number of Suppliers in Mainland China | Number of suppliers | 13 | 104 |
| Number of Total Suppliers | Number of suppliers | 17 | 106 |
| Total Number of Suppliers in Switzerland | Number of suppliers | 3 | 1 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Recalled Products for Safety and Health Reasons | Tonnes | None | None |
| Percentage of Recalled Products for Safety and Health Reasons | Percent | None | None |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Complaint Growth Rate | Percent | 19000 | |
| Complaints Handling Rate | Percent | 100 | 100 |
| Number of Complaints Dealt with | Number of cases | 1 | 191 |
| Total Number of Customer Complaints | Number of cases | 1 | 191 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | percent | 100 | |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | percent | 3 | 6 |
| Number of Anti-corruption Training Session | sessions | 1 | 1 |
| Number of Directors and Management Attendance for Anti-corruption Training | people | 7 | |
| Number of People Participated in Ethical Standards and Anti-corruption Training | people | 4 | 7 |
| Total Hours of Anti-corruption Training | hours | 1 | 1 |