Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Nitrogen oxide emissions | kg | 26.70 | 325.57 | 41 |
Particulate matter emissions | kg | 2.49 | 25.10 | 41 |
Sulphur oxide emissions | kg | 0.41 | 41 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Direct GHG emissions (Scope 1) for JD Health | tCO₂e | 33.71 | 75.42 | 35 |
GHG emission intensity | tCO2e/revenue (RMB ten thousand) | 0.0004 | 41 | |
Indirect GHG emissions (Scope 2) for JD Health | tCO₂e | 505.82 | 1868.61 | 35 |
Intensity of GHG emissions (per revenue RMB ten thousand) for JD Health | tCO₂e/revenue (RMB ten thousand) | 0.0004 | 35 | |
Other GHG emissions (Scope 3) for JD Health (proportion of office and logistics) | tCO₂e | 53483.52 | 35 | |
Scope 1 GHG emissions | tCO2e | 33.71 | 75.44 | 41 |
Scope 2 GHG emissions | tCO2e | 505.82 | 1888.61 | 41 |
Scope 3 GHG emissions | tCO2e | 53483.52 | 41 | |
Total GHG emissions (Scope 1 and 2) for JD Health | tCO₂e | 1944.03 | 35 | |
Total GHG emissions (Scope 1+Scope 2) | tCO2e | 1964.03 | 41 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Hazardous waste intensity | tonne/revenue (RMB ten thousand) | 0.0000 | 0.0000 | 41 |
Total hazardous waste | tonne | 0.04 | 0.04 | 41 |
Total waste | tonne | 1402.77 | 448.04 | 41 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Non-hazardous waste intensity | tonne/revenue (RMB ten thousand) | 0.0297 | 0.0084 | 41 |
Total non-hazardous waste | tonne | 1402.77 | 448.00 | 41 |
Year-on-year decrease in total waste of JD Health | % | 60 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Comprehensive energy consumption | kg of standard coal | 494538.95 | 42 | |
Comprehensive energy consumption intensity | kg of standard coal/revenue (RMB ten thousand) | 0.11 | 42 | |
Diesel consumption | liter | 9737.91 | 23213.21 | 41 |
Diesel fuel consumption | liters | 2125.99 | 36 | |
Direct energy consumption | kg of Standard coal | 36192.9 | 36 | |
Direct energy consumption intensity | kg of standard coal/revenue (RMB ten thousand) | 0.01 | 36, 41 | |
Energy consumption intensity | kg of standard coal/revenue (RMB ten thousand) | 0.11 | 36 | |
Gasoline consumption | liter, liters | 9737.91 | 23213.21 | 36, 41 |
Indirect energy consumption | kg of standard coal | 458346.76 | 36 | |
Indirect energy consumption intensity | kg of standard coal/revenue (RMB ten thousand) | 0.10 | 36, 42 | |
Natural gas consumption | m³ | 3138.57 | 4271.61 | 36, 41 |
Purchased electricity | kWh | 825363.87 | 2245758.56 | 42 |
Purchased heat | GJ | 5344.17 | 36, 42 | |
Purchased power | kWh | 825363.87 | 2245758.56 | 36 |
Total direct energy consumption | kg of standard coal | 36912.19 | 41 | |
Total energy consumption | kg of standard coal | 494538.95 | 36 | |
Total indirect energy consumption | kg of standard coal | 458346.76 | 42 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Total water consumption | tonne, tons | 6562.64 | 17416.91 | 36, 42 |
Water consumption intensity | tonne/revenue (RMB ten thousand), tons/revenue (RMB ten thousand) | 0.004 | 36, 42 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Intensity of packaging materials | kg/revenue (RMB ten thousand) | 52(g/quantity produced) | 1.79 | 42 |
Total packaging materials | tonne | 7158.70 | 8365.06 | 42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Full-time employees by age group: Employees aged 29 and below | people | 2171 | 738 | 42 |
Full-time employees by age group: Employees aged 50 and above | people | 8 | 30 | 42 |
Full-time employees by age group: Employees aged between 30 and 49 | people | 1126 | 1730 | 42 |
Full-time employees by gender: Female | people | 1792 | 1440 | 42 |
Full-time employees by gender: Male | people | 1513 | 1058 | 42 |
Full-time employees by geographical region: Employees in China's Hong Kong, Macao and Taiwan regions | % | 100 | 42 | |
Full-time employees by geographical region: Employees in Chinese mainland | people | 2498 | 42 | |
Full-time employees by nationality: Employees with Chinese nationality | people | 3303 | 2494 | 42 |
Full-time employees by nationality: Foreign employees | people | 2 | 4 | 42 |
Full-time employees by rank: General employees | people | 2337 | 42 | |
Full-time employees by rank: Junior management | people | 60 | 42 | |
Full-time employees by rank: Middle management | people | 86 | 42 | |
Full-time employees by rank: Percentage of female senior management | % | 36.8 | 40.0 | 42 |
Full-time employees by rank: Senior management | people | 15 | 42 | |
New employees and breakdown: Average recruitment cost | RMB/people | 2264 | 42 | |
New employees and breakdown: Employees aged 29 and below | people | 606 | 217 | 42 |
New employees and breakdown: Employees aged 50 and above | people | 1 | 2 | 42 |
New employees and breakdown: Employees aged between 30 and 49 | people | 885 | 346 | 42 |
New employees and breakdown: Employees from ethnic minorities | people | 94 | 37 | 42 |
New employees and breakdown: Employees with Chinese nationality | people | 1490 | 564 | 42 |
New employees and breakdown: Employees with disability | people | 15 | 42 | |
New employees and breakdown: Ethnic Han employees | people | 1398 | 527 | 42 |
New employees and breakdown: Female employees | people | 832 | 360 | 42 |
New employees and breakdown: Foreign employees | people | 2 | 1 | 42 |
New employees and breakdown: Male employees | people | 660 | 205 | 42 |
New employees and breakdown: Total new employees | people | 1492 | 565 | 42 |
Number of employees by ethnicity: Employees from ethnic minorities | people | 200 | 157 | 42 |
Number of employees by ethnicity: Ethnic Han employees | people | 3105 | 2337 | 42 |
Special employees: Employees with disability | people | 44 | 44 | 42 |
Total full-time employees | people | 3305 | 2739 | 42 |
Total part-time employees | people | 155 | 42 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Number of employees leaving | people | 397 | 43 | |
Percentage of vacancies filled by internal candidates (internal recruitment) | % | 66.4 | 43 | |
Total staff turnover rate | % | 21.8 | 10.26 | 43 |
Turnover rate (based on age) - Employees aged 29 and below | % | 12.9 | 11.20 | 43 |
Turnover rate (based on age) - Employees aged 50 and above | % | 3.45 | 43 | |
Turnover rate (based on age) - Employees aged between 30 and 49 | % | 35.2 | 9.90 | 43 |
Turnover rate (based on gender) - Female employees | % | 20.6 | 12.07 | 43 |
Turnover rate (based on gender) - Male employees | % | 23.3 | 7.97 | 43 |
Turnover rate (based on rank) - General employees | % | 10.68 | 43 | |
Turnover rate (based on rank) - Junior managers | % | 1.39 | 43 | |
Turnover rate (based on rank) - Middle managers | % | 2.04 | 43 | |
Turnover rate (based on rank) - Senior managers | % | 5.56 | 43 | |
Turnover rate (based on region) - Employees in Chinese mainland | % | 10.26 | 43 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Injury rate per million working hours | % | 0.602 | 43 | |
Number of work-related fatalities | people | 1 | 43 | |
Rate of work-related fatalities | % | 0.03 | 43 |
Lost days due to work injury.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Working days lost due to work injury | day | 578.5 | 43 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Number of training participants (quality training of direct-sales suppliers) | people | 17500 | 43 | |
Number of training sessions (quality training of direct-sales suppliers) | / | 23 | 43 | |
Rate of employees who have received training (based on gender) - Female employees | % | 93.8 | 100 | 43 |
Rate of employees who have received training (based on gender) - Male employees | % | 93.1 | 100 | 43 |
Rate of employees who have received training (based on rank) - General employees | % | 100% | 100 | 43 |
Rate of employees who have received training (based on rank) - Junior managers | % | 100 | 43 | |
Rate of employees who have received training (based on rank) - Middle managers | % | 100 | 100 | 43 |
Rate of employees who have received training (based on rank) - Senior managers | % | 100 | 43 | |
Total number of employees trained | / | 218547 | 43 | |
Training coverage (quality training of direct-sales suppliers) | % | 80 | 43 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Average training hour of employees by rank - General employees | hour | 30.47 | 43 |
Average training hour of employees by rank - Junior managers | hour | 36.76 | 43 |
Average training hour of employees by rank - Middle managers | hour | 37.03 | 43 |
Average training hour of employees by rank - Senior managers | hour | 21.85 | 43 |
Average training hour per employee by gender - Female employees | hour | 32.94 | 43 |
Average training hour per employee by gender - Male employees | hour | 27.88 | 43 |
Number of suppliers by geographical region.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Number of suppliers | / | 2542 | 4839 | 43 |
Number of suppliers in Chinese mainland | / | 2335 | 4152 | 43 |
Number of suppliers overseas or in Hong Kong, Macao and Taiwan | / | 207 | 687 | 43 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Total training hour (quality training of direct-sales suppliers) | hour | 46 | 43 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Number of suppliers conducting environmental or social impact assessment | / | 1693 | 2884 | 43 |
Percentage of new suppliers screened by environmental or social criteria | % | 67 | 70 | 43 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
NPS (net promoter score) | points | 68.0 | 5 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Number of external audits (product quality audits) | / | 98 | 43 |
Number of internal audits (product quality audits) | / | 469 | 43 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2022-2023 | Report Pages |
---|---|---|---|
Number of donated items (charity material donations) | million | 10.3 | 5 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Airborne Particulate Matter (PM) Emissions | kg | 2.49 | 25.1 |
NOₓ Emissions | kg | 26.7 | 325.57 |
SOₓ Emissions | kg | 0.41 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | tCO2e | 33.71 | 75.44 |
Indirect Energy Emissions (Scope 2) | tCO2e | 505.82 | 1888.61 |
Total GHG Emissions Intensity (By Revenue) | tCO2e/revenue (RMB ten thousand) | 0.0004 | |
Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 53483.52 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Total Hazardous Waste | tonne | 0.04 | 0.04 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Non-Hazardous Waste Disposed | tonne | 1402.77 | 448 |
Total Non-Hazardous Waste Intensity (By Revenue) | tonne/revenue (RMB ten thousand) | 0.0297 | 0.0084 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit |
---|---|
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Comprehensive Energy Consumption Intensity (By Revenue) | kg of standard coal/revenue (RMB ten thousand) | 0.11 | |
Diesel Fuel Consumption | liter | 9737.91 | 25339.2 |
Direct Energy Intensity (By Revenue) | kg of standard coal/revenue (RMB ten thousand) | 0.01 | |
Energy Consumption Intensity (By Revenue) | kg of standard coal/revenue (RMB ten thousand) | 0.11 | |
Gasoline Consumption | liters | 9737.91 | 25525.24 |
Indirect Energy Intensity (By Revenue) | kg of standard coal/revenue (RMB ten thousand) | 0.1 | |
Natural Gas Consumption | m³ | 6457.14 | 8543.22 |
Purchased Electricity | kWh | 825363.87 | 2245758.56 |
Purchased Heating | GJ | 5344.17 | |
Total Direct Energy Consumption | kg of standard coal | 36912.19 | |
Total Energy Consumption | kg of standard coal | 494538.95 | |
Total Indirect Energy Consumption | kg of standard coal | 458346.76 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Water Consumption | tons | 6562.64 | 17416.91 |
Water Consumption Intensity (By Revenue) | tons/revenue (RMB ten thousand) | 0.004 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Packaging Material Intensity (By Revenue) | kg/revenue (RMB ten thousand) | 1.79 | |
Packaging Material Intensity (By Unit Product) | g/quantity produced | 52 | |
Packaging Materials Consumed | tonne | 7158.7 | 8365.06 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Number of Employees Aged 30-50 | people | 1126 | 1730 |
Number of Employees Aged Above 50 | people | 8 | 30 |
Number of Employees Aged Below 30 | people | 2171 | 738 |
Number of Employees in Mainland China | people | 2498 | |
Number of Female Employees | people | 1792 | 1440 |
Number of Full-time Employees | people | 3305 | 2739 |
Number of General Employees | people | 2337 | |
Number of Junior Management Employees | people | 60 | |
Number of Male Employees | people | 1513 | 1058 |
Number of Middle Management Employees | people | 86 | |
Number of New Employees | people | 1492 | 565 |
Number of New Employees (Above 50) | people | 1 | 2 |
Number of New Employees (Aged 30-50) | people | 885 | 346 |
Number of New Employees (Aged Below 30) | people | 606 | 217 |
Number of New Employees (Female) | people | 832 | 360 |
Number of New Employees (Male) | people | 660 | 205 |
Number of Part-time Employees | people | 155 | |
Number of Senior Management Employees | people | 15 | |
Number of Total Employees | people | 3305 | 2739 |
Percentage of Employees Aged 30-50 | % | 34.07 | 63.17 |
Percentage of Employees Aged Above 50 | % | 0.24 | 1.1 |
Percentage of Employees Aged Below 30 | % | 65.67 | 26.95 |
Percentage of Employees in Mainland China | % | 91.21 | |
Percentage of Female Employees | % | 54.22 | 52.59 |
Percentage of Male Employees | % | 45.78 | 38.63 |
Percentage of New Employees | % | 45.15 | 20.63 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 35.2 | 9.9 |
Turnover Rate of Employees Aged Above 50 | % | 3.45 | |
Turnover Rate of Employees Aged Below 30 | % | 12.9 | 11.2 |
Turnover Rate of Employees in Mainland China | % | 10.26 | |
Turnover Rate of Female Employees | % | 20.6 | 12.07 |
Turnover Rate of General Employees | % | 10.68 | |
Turnover Rate of Junior Management Employees | % | 1.39 | |
Turnover Rate of Male Employees | % | 23.3 | 7.97 |
Turnover Rate of Middle Management Employees | % | 2.04 | |
Turnover Rate of Senior Management Employees | % | 5.56 | |
Turnover Rate of Total Employees | % | 21.8 | 10.26 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2021 |
---|---|---|
Number of Work-related Fatalities | people | 1 |
Work-related Fatalities Rate | % | 0.03 |
Lost days due to work injury.
Standard Indicator | Unit | 2022 |
---|---|---|
Lost Days Due to Work-related Injuries | day | 578.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Percentage of Trained Female Employees | % | 93.8 | 100 |
Percentage of Trained General Employees | % | 100 | 100 |
Percentage of Trained Male Employees | % | 93.1 | 100 |
Percentage of Trained Middle Management | % | 100 | 100 |
Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2022 |
---|---|---|
Average Training Hours (Female) | hour | 32.94 |
Average Training Hours (General Employees) | hour | 30.47 |
Average Training Hours (Male) | hour | 27.88 |
Average Training Hours (Middle Management) | hour | 37.03 |
Average Training Hours (Senior Management) | hour | 21.85 |
Average Training Hours per Employee | hours | 46.79 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Number of Suppliers in Mainland China | / | 2335 | 4152 |
Number of Total Suppliers | / | 2542 | 4839 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2022 |
---|---|---|
Total Quality Training Hours for Direct-sales Suppliers | hour | 46 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Number of Suppliers Participated in Sustainability Risk Assessment | / | 1693 | 2884 |
Description of practices relating to observing and protecting intellectual property rights.
Standard Indicator | Unit |
---|---|
Number of Patents Applied |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit |
---|---|
Coverage Rate of Ethical Standards and Anti-Corruption Training | % |
Number of People Participated in Ethical Standards and Anti-corruption Training | employees |
Total Anti-corruption Training Hours for Directors and Management | hours |
Total Hours of Anti-corruption Training | hours |
Total Hours of Anti-corruption Training for Employees | hours |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2022-2023 |
---|---|---|
Total In-kind Donations | million | 10.3 |
Total Public Welfare Donations | million RMB | 12.23 |
Total Social Investment | million RMB | 12.23 |