Environmental, Social and Governance Report 2022

Year: 2022
Published: 2023-04-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 Report Pages
Nitrogen oxide emissions kg 26.70 325.57 41
Particulate matter emissions kg 2.49 25.10 41
Sulphur oxide emissions kg 0.41 41

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 Report Pages
Direct GHG emissions (Scope 1) for JD Health tCO₂e 33.71 75.42 35
GHG emission intensity tCO2e/revenue (RMB ten thousand) 0.0004 41
Indirect GHG emissions (Scope 2) for JD Health tCO₂e 505.82 1868.61 35
Intensity of GHG emissions (per revenue RMB ten thousand) for JD Health tCO₂e/revenue (RMB ten thousand) 0.0004 35
Other GHG emissions (Scope 3) for JD Health (proportion of office and logistics) tCO₂e 53483.52 35
Scope 1 GHG emissions tCO2e 33.71 75.44 41
Scope 2 GHG emissions tCO2e 505.82 1888.61 41
Scope 3 GHG emissions tCO2e 53483.52 41
Total GHG emissions (Scope 1 and 2) for JD Health tCO₂e 1944.03 35
Total GHG emissions (Scope 1+Scope 2) tCO2e 1964.03 41

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 Report Pages
Hazardous waste intensity tonne/revenue (RMB ten thousand) 0.0000 0.0000 41
Total hazardous waste tonne 0.04 0.04 41
Total waste tonne 1402.77 448.04 41

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 Report Pages
Non-hazardous waste intensity tonne/revenue (RMB ten thousand) 0.0297 0.0084 41
Total non-hazardous waste tonne 1402.77 448.00 41
Year-on-year decrease in total waste of JD Health % 60 36

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 Report Pages
Comprehensive energy consumption kg of standard coal 494538.95 42
Comprehensive energy consumption intensity kg of standard coal/revenue (RMB ten thousand) 0.11 42
Diesel consumption liter 9737.91 23213.21 41
Diesel fuel consumption liters 2125.99 36
Direct energy consumption kg of Standard coal 36192.9 36
Direct energy consumption intensity kg of standard coal/revenue (RMB ten thousand) 0.01 36, 41
Energy consumption intensity kg of standard coal/revenue (RMB ten thousand) 0.11 36
Gasoline consumption liter, liters 9737.91 23213.21 36, 41
Indirect energy consumption kg of standard coal 458346.76 36
Indirect energy consumption intensity kg of standard coal/revenue (RMB ten thousand) 0.10 36, 42
Natural gas consumption 3138.57 4271.61 36, 41
Purchased electricity kWh 825363.87 2245758.56 42
Purchased heat GJ 5344.17 36, 42
Purchased power kWh 825363.87 2245758.56 36
Total direct energy consumption kg of standard coal 36912.19 41
Total energy consumption kg of standard coal 494538.95 36
Total indirect energy consumption kg of standard coal 458346.76 42

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 Report Pages
Total water consumption tonne, tons 6562.64 17416.91 36, 42
Water consumption intensity tonne/revenue (RMB ten thousand), tons/revenue (RMB ten thousand) 0.004 36, 42

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 Report Pages
Intensity of packaging materials kg/revenue (RMB ten thousand) 52(g/quantity produced) 1.79 42
Total packaging materials tonne 7158.70 8365.06 42

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 Report Pages
Full-time employees by age group: Employees aged 29 and below people 2171 738 42
Full-time employees by age group: Employees aged 50 and above people 8 30 42
Full-time employees by age group: Employees aged between 30 and 49 people 1126 1730 42
Full-time employees by gender: Female people 1792 1440 42
Full-time employees by gender: Male people 1513 1058 42
Full-time employees by geographical region: Employees in China's Hong Kong, Macao and Taiwan regions % 100 42
Full-time employees by geographical region: Employees in Chinese mainland people 2498 42
Full-time employees by nationality: Employees with Chinese nationality people 3303 2494 42
Full-time employees by nationality: Foreign employees people 2 4 42
Full-time employees by rank: General employees people 2337 42
Full-time employees by rank: Junior management people 60 42
Full-time employees by rank: Middle management people 86 42
Full-time employees by rank: Percentage of female senior management % 36.8 40.0 42
Full-time employees by rank: Senior management people 15 42
New employees and breakdown: Average recruitment cost RMB/people 2264 42
New employees and breakdown: Employees aged 29 and below people 606 217 42
New employees and breakdown: Employees aged 50 and above people 1 2 42
New employees and breakdown: Employees aged between 30 and 49 people 885 346 42
New employees and breakdown: Employees from ethnic minorities people 94 37 42
New employees and breakdown: Employees with Chinese nationality people 1490 564 42
New employees and breakdown: Employees with disability people 15 42
New employees and breakdown: Ethnic Han employees people 1398 527 42
New employees and breakdown: Female employees people 832 360 42
New employees and breakdown: Foreign employees people 2 1 42
New employees and breakdown: Male employees people 660 205 42
New employees and breakdown: Total new employees people 1492 565 42
Number of employees by ethnicity: Employees from ethnic minorities people 200 157 42
Number of employees by ethnicity: Ethnic Han employees people 3105 2337 42
Special employees: Employees with disability people 44 44 42
Total full-time employees people 3305 2739 42
Total part-time employees people 155 42

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 Report Pages
Number of employees leaving people 397 43
Percentage of vacancies filled by internal candidates (internal recruitment) % 66.4 43
Total staff turnover rate % 21.8 10.26 43
Turnover rate (based on age) - Employees aged 29 and below % 12.9 11.20 43
Turnover rate (based on age) - Employees aged 50 and above % 3.45 43
Turnover rate (based on age) - Employees aged between 30 and 49 % 35.2 9.90 43
Turnover rate (based on gender) - Female employees % 20.6 12.07 43
Turnover rate (based on gender) - Male employees % 23.3 7.97 43
Turnover rate (based on rank) - General employees % 10.68 43
Turnover rate (based on rank) - Junior managers % 1.39 43
Turnover rate (based on rank) - Middle managers % 2.04 43
Turnover rate (based on rank) - Senior managers % 5.56 43
Turnover rate (based on region) - Employees in Chinese mainland % 10.26 43

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 Report Pages
Injury rate per million working hours % 0.602 43
Number of work-related fatalities people 1 43
Rate of work-related fatalities % 0.03 43

Lost days due to work injury.

Indicator Unit 2022 Report Pages
Working days lost due to work injury day 578.5 43

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 Report Pages
Number of training participants (quality training of direct-sales suppliers) people 17500 43
Number of training sessions (quality training of direct-sales suppliers) / 23 43
Rate of employees who have received training (based on gender) - Female employees % 93.8 100 43
Rate of employees who have received training (based on gender) - Male employees % 93.1 100 43
Rate of employees who have received training (based on rank) - General employees % 100% 100 43
Rate of employees who have received training (based on rank) - Junior managers % 100 43
Rate of employees who have received training (based on rank) - Middle managers % 100 100 43
Rate of employees who have received training (based on rank) - Senior managers % 100 43
Total number of employees trained / 218547 43
Training coverage (quality training of direct-sales suppliers) % 80 43

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 Report Pages
Average training hour of employees by rank - General employees hour 30.47 43
Average training hour of employees by rank - Junior managers hour 36.76 43
Average training hour of employees by rank - Middle managers hour 37.03 43
Average training hour of employees by rank - Senior managers hour 21.85 43
Average training hour per employee by gender - Female employees hour 32.94 43
Average training hour per employee by gender - Male employees hour 27.88 43

Number of suppliers by geographical region.

Indicator Unit 2021 2022 Report Pages
Number of suppliers / 2542 4839 43
Number of suppliers in Chinese mainland / 2335 4152 43
Number of suppliers overseas or in Hong Kong, Macao and Taiwan / 207 687 43

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Total training hour (quality training of direct-sales suppliers) hour 46 43

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2021 2022 Report Pages
Number of suppliers conducting environmental or social impact assessment / 1693 2884 43
Percentage of new suppliers screened by environmental or social criteria % 67 70 43

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 Report Pages
NPS (net promoter score) points 68.0 5

Description of quality assurance process and recall procedures.

Indicator Unit 2022 Report Pages
Number of external audits (product quality audits) / 98 43
Number of internal audits (product quality audits) / 469 43

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2022-2023 Report Pages
Number of donated items (charity material donations) million 10.3 5

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022
Airborne Particulate Matter (PM) Emissions kg 2.49 25.1
NOₓ Emissions kg 26.7 325.57
SOₓ Emissions kg 0.41

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022
Direct GHG Emissions (Scope 1) tCO2e 33.71 75.44
Indirect Energy Emissions (Scope 2) tCO2e 505.82 1888.61
Total GHG Emissions Intensity (By Revenue) tCO2e/revenue (RMB ten thousand) 0.0004
Total Other Indirect Energy Emissions (Scope 3) tCO2e 53483.52

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022
Total Hazardous Waste tonne 0.04 0.04

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022
Non-Hazardous Waste Disposed tonne 1402.77 448
Total Non-Hazardous Waste Intensity (By Revenue) tonne/revenue (RMB ten thousand) 0.0297 0.0084

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year %

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022
Comprehensive Energy Consumption Intensity (By Revenue) kg of standard coal/revenue (RMB ten thousand) 0.11
Diesel Fuel Consumption liter 9737.91 25339.2
Direct Energy Intensity (By Revenue) kg of standard coal/revenue (RMB ten thousand) 0.01
Energy Consumption Intensity (By Revenue) kg of standard coal/revenue (RMB ten thousand) 0.11
Gasoline Consumption liters 9737.91 25525.24
Indirect Energy Intensity (By Revenue) kg of standard coal/revenue (RMB ten thousand) 0.1
Natural Gas Consumption 6457.14 8543.22
Purchased Electricity kWh 825363.87 2245758.56
Purchased Heating GJ 5344.17
Total Direct Energy Consumption kg of standard coal 36912.19
Total Energy Consumption kg of standard coal 494538.95
Total Indirect Energy Consumption kg of standard coal 458346.76

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022
Water Consumption tons 6562.64 17416.91
Water Consumption Intensity (By Revenue) tons/revenue (RMB ten thousand) 0.004

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022
Packaging Material Intensity (By Revenue) kg/revenue (RMB ten thousand) 1.79
Packaging Material Intensity (By Unit Product) g/quantity produced 52
Packaging Materials Consumed tonne 7158.7 8365.06

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022
Number of Employees Aged 30-50 people 1126 1730
Number of Employees Aged Above 50 people 8 30
Number of Employees Aged Below 30 people 2171 738
Number of Employees in Mainland China people 2498
Number of Female Employees people 1792 1440
Number of Full-time Employees people 3305 2739
Number of General Employees people 2337
Number of Junior Management Employees people 60
Number of Male Employees people 1513 1058
Number of Middle Management Employees people 86
Number of New Employees people 1492 565
Number of New Employees (Above 50) people 1 2
Number of New Employees (Aged 30-50) people 885 346
Number of New Employees (Aged Below 30) people 606 217
Number of New Employees (Female) people 832 360
Number of New Employees (Male) people 660 205
Number of Part-time Employees people 155
Number of Senior Management Employees people 15
Number of Total Employees people 3305 2739
Percentage of Employees Aged 30-50 % 34.07 63.17
Percentage of Employees Aged Above 50 % 0.24 1.1
Percentage of Employees Aged Below 30 % 65.67 26.95
Percentage of Employees in Mainland China % 91.21
Percentage of Female Employees % 54.22 52.59
Percentage of Male Employees % 45.78 38.63
Percentage of New Employees % 45.15 20.63

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022
Turnover Rate of Employees Aged 30-50 % 35.2 9.9
Turnover Rate of Employees Aged Above 50 % 3.45
Turnover Rate of Employees Aged Below 30 % 12.9 11.2
Turnover Rate of Employees in Mainland China % 10.26
Turnover Rate of Female Employees % 20.6 12.07
Turnover Rate of General Employees % 10.68
Turnover Rate of Junior Management Employees % 1.39
Turnover Rate of Male Employees % 23.3 7.97
Turnover Rate of Middle Management Employees % 2.04
Turnover Rate of Senior Management Employees % 5.56
Turnover Rate of Total Employees % 21.8 10.26

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021
Number of Work-related Fatalities people 1
Work-related Fatalities Rate % 0.03

Lost days due to work injury.

Standard Indicator Unit 2022
Lost Days Due to Work-related Injuries day 578.5

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022
Percentage of Trained Female Employees % 93.8 100
Percentage of Trained General Employees % 100 100
Percentage of Trained Male Employees % 93.1 100
Percentage of Trained Middle Management % 100 100
Percentage of Trained Senior Management % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022
Average Training Hours (Female) hour 32.94
Average Training Hours (General Employees) hour 30.47
Average Training Hours (Male) hour 27.88
Average Training Hours (Middle Management) hour 37.03
Average Training Hours (Senior Management) hour 21.85
Average Training Hours per Employee hours 46.79

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022
Number of Suppliers in Mainland China / 2335 4152
Number of Total Suppliers / 2542 4839

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2022
Total Quality Training Hours for Direct-sales Suppliers hour 46

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022
Number of Suppliers Participated in Sustainability Risk Assessment / 1693 2884

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit
Number of Patents Applied

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit
Coverage Rate of Ethical Standards and Anti-Corruption Training %
Number of People Participated in Ethical Standards and Anti-corruption Training employees
Total Anti-corruption Training Hours for Directors and Management hours
Total Hours of Anti-corruption Training hours
Total Hours of Anti-corruption Training for Employees hours

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022-2023
Total In-kind Donations million 10.3
Total Public Welfare Donations million RMB 12.23
Total Social Investment million RMB 12.23