2022 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Nitrogen oxides (NOₓ) emissions | kg | 2625.84 | 39 |
| Particulate matter (PM) emissions | kg | 217.94 | 39 |
| Sulfur oxides (SOₓ) emissions | kg | 5 | 39 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Direct greenhouse gas emissions | tCO₂ | 817.47 | 39 |
| Greenhouse gas emission intensity | tCO₂/million m² of managed area | 1178.98 | 39 |
| Indirect greenhouse gas emissions | tCO₂ | 25356 | 39 |
| Total greenhouse gas emissions | tCO₂ | 26173.47 | 39 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Hazardous waste | kg | 10376 | 41 |
| Hazardous waste generation intensity | kg/million m² | 467 | 41 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total paper consumption (non-hazardous waste of Lushang Services) | kg | 34380.36 | 37 |
| Total paper consumption intensity (non-hazardous waste of Lushang Services) | kg/million m² | 1548.67 | 37 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Comprehensive energy consumption | MWh | 46526.59 | 38 |
| Comprehensive energy intensity | MWh/million m² of managed area | 2095.79 | 38 |
| Diesel consumption | L | 247135.28 | 38 |
| Diesel intensity | L/hundred km | 17.59 | 38 |
| Electricity consumption | MWh | 43641.99 | 38 |
| Electricity intensity | MWh/million m² of managed area | 1965.86 | 38 |
| Gasoline consumption | L | 69782.31 | 38 |
| Gasoline intensity | L/hundred km | 4.97 | 38 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total water consumption | m³ | 804836.55 | 35 |
| Water consumption intensity | m³/million m² | 36253.9 | 35 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of employees aged 30 or below | employees | 452 | 24 |
| Number of employees aged 31-50 | employees | 920 | 24 |
| Number of employees aged 50 or above | employees | 272 | 24 |
| Number of female employees | employees | 742 | 24 |
| Number of female independent non-executive Directors on the Board | persons | 1 | 44 |
| Number of full-time employees | employees | 1644 | 24 |
| Number of full-time junior staff | employees | 1469 | 24 |
| Number of full-time middle management | employees | 169 | 24 |
| Number of full-time senior management | employees | 6 | 24 |
| Number of male employees | employees | 902 | 24 |
| Total number of employees | employees | 1644 | 24 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover | employees | 190 | 24 |
| Employee turnover (aged 30 or below) | employees | 82 | 24 |
| Employee turnover (aged 31-50) | employees | 105 | 24 |
| Employee turnover (aged 50 or above) | employees | 3 | 24 |
| Employee turnover (full-time junior staff) | employees | 184 | 24 |
| Employee turnover (full-time middle management) | employees | 6 | 24 |
| Employee turnover (full-time) | employees | 190 | 24 |
| Employee turnover rate | 11.56% | 24 | |
| Female employee turnover | employees | 89 | 24 |
| Female employee turnover rate | 11.99% | 24 | |
| Male employee turnover | employees | 101 | 24 |
| Male employee turnover rate | 11.20% | 24 | |
| Turnover rate (aged 30 or below) | 18.14% | 24 | |
| Turnover rate (aged 31-50) | 11.41% | 24 | |
| Turnover rate (aged 50 or above) | 1.10% | 24 | |
| Turnover rate (full-time junior staff) | 12.53% | 24 | |
| Turnover rate (full-time middle management) | 3.55% | 24 | |
| Turnover rate (full-time senior management) | 0.00% | 24 | |
| Turnover rate (full-time) | 11.56% | 24 | |
| Turnover rate (part-time) | 0.00% | 24 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injury | days | 104 | 197 | 221 | 25 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Percentage of female employees trained | % | 93.46 | 28 |
| Percentage of general staff trained | % | 89.91 | 28 |
| Percentage of male employees trained | % | 92.23 | 28 |
| Percentage of middle management trained | % | 92.9 | 28 |
| Percentage of senior management trained | % | 95.73 | 28 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average training hours of employees | hour/person | 31.04 | 28 |
| Average training hours of female employees | hour/person | 26.26 | 28 |
| Average training hours of general staff | hour/person | 29.71 | 28 |
| Average training hours of male employees | hour/person | 34.96 | 28 |
| Average training hours of middle management | hour/person | 42.36 | 28 |
| Average training hours of senior management | hour/person | 36.5 | 28 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of suppliers in Central China (including Henan, Hubei, Hunan) | 2 | 43 | |
| Number of suppliers in East China (including Shanghai, Jiangsu, Zhejiang, Anhui, Jiangxi, Shandong) | 143 | 43 | |
| Number of suppliers in North China (including Beijing, Tianjin, Shanxi, Hebei, Inner Mongolia) | 16 | 43 | |
| Number of suppliers in Northeast China (including Heilongjiang, Jilin, Liaoning) | 10 | 43 | |
| Number of suppliers in South China (including Fujian, Guangdong, Hainan, Guangxi) | 4 | 43 | |
| Total number of suppliers | 175 | 43 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of large-sized centralized procurement suppliers reviewed | 47 | 42 | |
| Number of supplier negotiations organized | rounds | 12 | 43 |
| Number of supplier performance evaluations completed (annual and interim) | 2 | 42 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Complaint resolution rate | % | 100 | 20 | ||
| Complaint satisfaction rate | % | 96.5 | 20 | ||
| Customer satisfaction - Commercial complex projects | points | 86.2 | 89 | 19 | |
| Customer satisfaction - Residential projects | points | 75 | 79 | 19 | |
| Number of complaints received | case | 3069 | 20 | ||
| Satisfaction target for 2023 - Commercial complex projects | points | >=90 | 19 | ||
| Satisfaction target for 2023 - Residential projects | points | >=80 | 19 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of employees participated in anti-corruption training | persons | 800 | 44 |
| Total hours of anti-corruption training participated by employees | hours | 12 | 44 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 217.94 |
| NOₓ Emissions | kg | 2625.84 |
| SOₓ Emissions | kg | 5 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂ | 817.47 |
| Indirect Energy Emissions (Scope 2) | tCO₂ | 25356 |
| Total GHG Emissions | tCO₂ | 26173.47 |
| Total GHG Emissions Intensity (By Area) | tCO₂/million m² of managed area | 1178.98 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Hazardous Waste | kg | 10376 |
| Total Hazardous Waste Intensity (By Area) | kg/million m² | 467 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Paper Waste | kg | 34380.36 |
| Total Non-Hazardous Waste Intensity (By Area) | kg/million m² | 1548.67 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Area) | MWh/million m² of managed area | 2095.79 |
| Diesel Fuel Consumption | L | 247135.28 |
| Gasoline Consumption | L | 69782.31 |
| Purchased Electricity | MWh | 43641.99 |
| Total Electricity Consumption Intensity (By Area) | MWh/million m² of managed area | 1965.86 |
| Total Energy Consumption | MWh | 46526.59 |
| Total Indirect Energy Consumption | MWh | 43641.99 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption | m³ | 804836.55 |
| Water Consumption Intensity (By Revenue) | m³/million m² | 36253.9 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 920 |
| Number of Employees Aged Above 50 | employees | 272 |
| Number of Employees Aged Below 30 | employees | 452 |
| Number of Employees in East China | employees | 1453 |
| Number of Employees in North China | employees | 79 |
| Number of Employees in Northeast China | employees | 112 |
| Number of Female Employees | employees | 742 |
| Number of Full-time Employees | employees | 1644 |
| Number of Male Employees | employees | 902 |
| Number of Total Employees | employees | 1644 |
| Percentage of Employees Aged 30-50 | % | 55.96 |
| Percentage of Employees Aged Above 50 | % | 16.54 |
| Percentage of Employees Aged Below 30 | % | 27.5 |
| Percentage of Female Employees | % | 45.13 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 54.87 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 11.41 |
| Turnover Rate of Employees Aged Above 50 | % | 1.1 |
| Turnover Rate of Employees Aged Below 30 | % | 18.14 |
| Turnover Rate of Employees in East China | % | 12.25 |
| Turnover Rate of Employees in North China | % | 2.53 |
| Turnover Rate of Employees in Northeast China | % | 8.93 |
| Turnover Rate of Female Employees | % | 11.99 |
| Turnover Rate of Full-time Employees | % | 11.56 |
| Turnover Rate of Junior Management Employees | % | 12.53 |
| Turnover Rate of Male Employees | % | 11.2 |
| Turnover Rate of Middle Management Employees | % | 3.55 |
| Turnover Rate of Total Employees | % | 11.56 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 104 | 197 | 221 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | percent | 92.79 |
| Percentage of Trained Female Employees | percent | 93.46 |
| Percentage of Trained General Employees | percent | 89.91 |
| Percentage of Trained Male Employees | percent | 92.23 |
| Percentage of Trained Middle Management | percent | 92.9 |
| Percentage of Trained Senior Management | percent | 95.73 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hour/person | 26.26 |
| Average Training Hours (General Staff) | hour/person | 29.71 |
| Average Training Hours (Male) | hour/person | 34.96 |
| Average Training Hours (Middle Management) | hour/person | 42.36 |
| Average Training Hours (Senior Management) | hour/person | 36.5 |
| Average Training Hours per Employee | hour/person | 31.04 |
| Total Training Hours | hours | 51021.83 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers in Central China | 2 | |
| Number of Suppliers in East China | 143 | |
| Number of Suppliers in North China | 16 | |
| Number of Suppliers in Northeast China | 10 | |
| Number of Suppliers in South China | 4 | |
| Number of Total Suppliers | 175 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Satisfaction Rate of Customer Complaint Handling | % | 96.5 |
| Total Number of Customer Complaints | case | 3069 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 800 |
| Total Hours of Anti-corruption Training | hours | 12 |