Environmental, Social and Governance Report for the Year 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023-2025 | Report Pages |
|---|---|---|---|---|
| Replace the R22 refrigerant with R32 and R407 in cold chain transportation at a rate of 10% per year | percent per year | 10 | 28 | |
| Total emission of air pollution emissions | tons | 10288 | 50 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| Annual carbon emission reduction at Xi'an 'Asia No. 1' smart industrial parks | tons of standard coal | 1212 | 31 | |
| Annual certified emission reduction credits (CCERs) generated at Xi'an 'Asia No. 1' smart industrial parks | tons of carbon dioxide | 4349.38 | 31 | |
| Carbon emission reduction from green office operation | tons | 169.4 | 32 | |
| Carbon emissions in scope one and two | percent reduction | 50 | 49 | |
| Carbon emissions reduced during '618' grand promotion of 2022 | tons | 220000 | 7 | |
| Direct (Scope I) GHG Emissions | 10000 tons of CO₂ equivalent | 148.6 | 50 | |
| Energy Indirect (Scope II) GHG Emissions | 10000 tons of CO₂ equivalent | 79.2 | 50 | |
| GHG Intensity | tons of CO₂ equivalent/million revenue | 41.9 | 50 | |
| Other Indirect (Scope III) GHG Emissions | 10000 tons of CO₂ equivalent | 348.4 | 50 | |
| Proportion of renewable energy use in scope two carbon emissions | percent | 100 | 49 | |
| Total GHG Emission | 10000 tons of CO₂ equivalent | 576.2 | 50 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total hazardous waste | tons | 20.1 | 51 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Non-hazardous waste density | tons/million revenue | 0.7 | 51 |
| Total non-hazardous waste | 10000 tons | 10.1 | 51 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2026 | Report Pages |
|---|---|---|---|---|
| GHG reduction from digital carbon management platform scenario | kg CO2e | 45000 | 33 | |
| Improvement in carbon efficiency by 2026 | 35% | 7 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| Annual electricity demand of approximately residents met by photovoltaic generation at Xi'an 'Asia No. 1' smart industrial parks | residents | 1040 | 31 | |
| Aviation kerosene consumption | tons | 1116.5 | 50 | |
| Bulky item logistics network aggregate gross floor area | million square meters | 4 | 18 | |
| Cold chain logistics network operating area for drugs and medical instruments | square meters | 200000 | 18 | |
| Cold chain logistics network temperature-controlled and cold chain warehouses gross floor area | square meters | 500000 | 18 | |
| Cross-border logistics network aggregate gross floor area | square meters | 900000 | 18 | |
| Diesel fuel consumption | 10000 liter | 48486.7 | 50 | |
| Direct energy consumption intensity | MWh/million revenue | 40.9 | 50 | |
| Energy consumption intensity | MWh/million revenue | 50.7 | 50 | |
| Estimated reduction in overall fuel consumption by using networking technology | % | 3 | 31 | |
| Gasoline consumption | 10000 liter | 8617.2 | 50 | |
| Increase in number of new energy vehicles by battery replacement | % | 10 | 31 | |
| Indirect energy consumption intensity | MWh/million revenue | 9.8 | 50 | |
| Mileage from new energy vehicles in business trip | million kilometers | 1.492 | 32 | |
| Natural gas consumption | 10000 m³ | 238.2 | 50 | |
| Number of autonomous region-level public logistics warehouse and distribution centers built | 11 | 6 | ||
| Number of delivery vehicles powered by new energy | 260 | 6 | ||
| Number of new energy vehicles with battery swapping deployed | vehicles | 120 | 31 | |
| Outsourced electricity | MWh | 1331341 | 50 | |
| Outsourced heat | MWh | 10390 | 50 | |
| Photovoltaic power generation equipment capacity at Xi'an 'Asia No. 1' smart industrial parks | MW | 5 | 31 | |
| Proportion of new energy vehicles in 2030 | % | 40 | 30 | |
| Proportion of new energy vehicles in 2030 (deep carbon reduction scenario) | % | 60 | 30 | |
| Proportion of new energy vehicles in 2030 (deep carbon reduction scenario, heavy trucks) | % | 100 | 30 | |
| Proportion of new energy vehicles in transportation | percent | 100 | 49 | |
| Scale of JD Logistics' railway transportation in 2022 | million tons | 1.8 | 7 | |
| Total GFA of logistics distribution stations in Tibet | square meters | 35000 | 6 | |
| Total GFA of self-operated warehouses | square meters | over 30 million | 6 | |
| Total direct energy consumption | 10000 MWh | 562.6 | 50 | |
| Total electricity generated by distributed photovoltaic components at Xi'an 'Asia No. 1' smart industrial parks | MWh | 9857 | 31 | |
| Total energy consumption | 10000 MWh | 696.7 | 50 | |
| Total indirect energy consumption | 10000 MWh | 134.2 | 50 | |
| Unmanned vehicles successfully deployed | 700 | 21 | ||
| Warehouse network aggregate gross floor area | million square meters | 30 | 18 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Density of water consumption | tons/million revenue | 22.9 | 51 |
| Total water consumption | 10000 tons | 315.6 | 51 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Low carbon carpooling orders | thousand | 139 | 32 |
| Low carbon on-line conferences held | million | 1.37 | 32 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Cumulative number of JD Logistics reusable packaging | million | 220 | 34 | |
| Density of packaging used for finished products | grams/piece | 93.2 | 51 | |
| Expected total of reusable packaging across the country by end of 2023 | million units | 2 | 34 | |
| Total amount of packaging used for finished products | 10000 tons | 55.6 | 51 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Industry technical standards relating to autonomous driving participated in drafting | 6 | 21 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Business volumes per day processed by call centers | 160000 | 23 | |
| Business volumes per day self-processed | 140000 | 23 | |
| Dedicated R&D personnel | 4662 | 21 | |
| Front-line personnel | employees | over 370000 | 6 |
| High-quality employment scale | employees | over 390000 | 6 |
| In-house delivery personnel | employees | over 290000 | 6 |
| Number of call centers | 3 | 23 | |
| Number of employees by age: 30-45 | persons | 229321 | 51 |
| Number of employees by age: <30 | persons | 142281 | 51 |
| Number of employees by age: >45 | persons | 18427 | 51 |
| Number of employees by employment type: Preserve the disabled | persons | 2175 | 51 |
| Number of employees by employment type: Regular workers | persons | 387854 | 51 |
| Number of employees by gender: Female | persons | 70298 | 51 |
| Number of employees by gender: Male | persons | 319731 | 51 |
| Number of employees by region: Hong Kong, Macau, Taiwan and Overseas | persons | 15306 | 51 |
| Number of employees by region: Mainland China | persons | 374723 | 51 |
| Number of logistics distribution stations in Tibet | 8 | 6 | |
| Percentage of employees covered by collective bargaining agreement | % | 100 | 52 |
| Proportion of employee benefit expenses to total revenue | % | 32.5 | 6 |
| Proportion of revenue from external customers | % | 65 | 6 |
| The percentage of senior female managers | % | 13 | 53 |
| Total employee benefit expenses | billion RMB | 44.6 | 6 |
| Total number of employees | persons | 390029 | 51 |
| Year-over-year growth of R&D investment | % | 11 | 6 |
| Year-over-year growth of revenue from external customers | % | 50.8 | 6 |
| Year-over-year growth of revenue from other customers | % | 78.3 | 6 |
| Year-over-year growth of total revenue | % | 31.2 | 6 |
| Year-over-year increase in R&D investment | % | 11 | 21 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total turnover rate | % | 18.7 | 51 |
| Turnover rate by age: 30-45 | % | 13.5 | 51 |
| Turnover rate by age: <30 | % | 25.2 | 51 |
| Turnover rate by age: >51 | % | 5.6 | 51 |
| Turnover rate by gender: Female | % | 22 | 51 |
| Turnover rate by gender: Male | % | 18 | 51 |
| Turnover rate by region: Hong Kong, Macau, Taiwan and Overseas | % | 18.2 | 51 |
| Turnover rate by region: Mainland China | % | 18.7 | 51 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related fatalities | persons | 30 | 32 | 35 | 52 |
| Work-related death rate | % | 0.0089 | 0.009 | 52 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Deppon's lost days due to work injury | days | 6308 | 52 |
| JDL's lost days due to work injury | days | 44511 | 52 |
| Kuayue Express' lost days due to work injury | days | 767 | 52 |
| Lost days due to work injury | days | 51586 | 52 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Frequency of Safety Drills | times | 3542 | 53 |
| Percentage of employees covered by Safety Drills | % | 99 | 53 |
| Total hours of EHS training - Offline training duration | hours | 100685 | 53 |
| Total hours of EHS training - Online training duration | hours | 375727 | 53 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of employees in Environment, Health, and Safety (EHS) training - Offline training participants | person-times | 619013 | 53 |
| Number of employees in Environment, Health, and Safety (EHS) training - Online training participants | person-times | 988814 | 53 |
| Number of research and training courses developed | 4000 | 6 | |
| Number of training sessions conducted | nearly a thousand | 6 | |
| Percentage of training by employee category - Couriers (except management) | % | 40 | 52 |
| Percentage of training by employee category - General Staff | % | 54 | 52 |
| Percentage of training by employee category - Management level | % | 6 | 52 |
| The percentage of employees receiving professional empowerment and leadership development training for women | % | 84 | 52 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average hours by employee category - Couriers (besides management) | hours | 6 | 52 |
| Average hours by employee category - General Staff | hours | 24 | 52 |
| Average hours by employee category - Management level | hours | 37 | 52 |
| Average number of hours by gender - Female | hours | 19 | 52 |
| Average number of hours by gender - Male | hours | 15 | 52 |
| Investment in R&D | billion RMB | 3.12 | 6 |
| Investment in research and development | billion RMB | 3.12 | 21 |
| Percentage of training by gender - Female | % | 19 | 52 |
| Percentage of training by gender - Male | % | 81 | 52 |
| Total hours of professional empowerment and leadership development training for women | hours | 2931104 | 52 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average cooperation duration of external integrated supply chain customers contributing over RMB 100 million | years | 4 | 6 |
| Average revenue per external integrated supply chain customer | RMB | 365000 | 6 |
| Direct distribution, bonded and overseas warehouses GFA | square meters | nearly 900000 | 6 |
| External integrated supply chain customers contributing less than RMB 10 million each to annual revenue | % | over 50 | 6 |
| External integrated supply chain customers contributing over RMB 100 million each to annual revenue | 26 | 6 | |
| Increase in liquefied natural gas (LNG) vehicles | % | 24 | 31 |
| JD Logistics railway transportation network annual scale | million tons | 1.8 | 31 |
| Last-mile delivery network in-house delivery personnel | personnel | 290000 | 18 |
| Line-haul transportation network self-operated fleet size | vehicles | 40000 | 18 |
| Number of agricultural production regions and industrial zones served | over 1000 | 6 | |
| Number of counties (cities, districts) covered by self-operated warehouses | almost all | 6 | |
| Number of external integrated supply chain customers | 79928 | 6 | |
| Number of merchants on Douyin's platform served | 20000 | 6 | |
| Number of self-operated warehouses | over 1500 | 6 | |
| Number of self-owned new energy vehicles in 2022 | vehicles | 5418 | 7 |
| Number of supplier | suppliers | 15517 | 53 |
| Number of supplier - Mainland China | suppliers | 15486 | 53 |
| Number of supplier - Other Regions | suppliers | 31 | 53 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of suppliers participated in supplier integrity and compliance conference | suppliers | 5800+ | 6 |
| The percentage of suppliers implementing the supplier compliance management system | % | 100 | 53 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2026 | Report Pages |
|---|---|---|---|
| Investment to enhance green and low-carbon integrated supply chain construction by 2026 | billion RMB | 1 | 7 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of railway routes operated in 2022 | routes | 400 | 7 |
| Total scale of self-operated new energy vehicles | vehicles | 5418 | 31 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Annual customer satisfaction score | points | 82 | 23 |
| Annual customer satisfaction score increase compared to previous year | 5% | 23 | |
| Complaint handling satisfaction | % | 96 | 53 |
| Complaint resolution rate | % | 98 | 53 |
| Coverage of major regions in Mainland China (customer feedback questionnaires collected) | 52000+ | 23 | |
| Electronic files archived | million | 3 | 32 |
| Electronic invoices issued | million | 6.629 | 32 |
| Increase in customer feedback questionnaires collected compared to previous year | 15% | 23 | |
| JD Logistics adjusted Non-IFRS net profit | million RMB | 870 | 6 |
| Number of complaint handling centers | 7 | 23 | |
| Number of complaints about products and services | cases | 11378 | 53 |
| Number of orders delivered by intelligent express delivery vehicles surged by compared to 2021 | % | 300 | 21 |
| Resolution rate for postal complaints | 98.6% | 23 | |
| Response rate of complaints | % | 100 | 53 |
| Revenue from external customers | billion RMB | 89.1 | 6 |
| Revenue from integrated supply chain customers | billion RMB | 77.4 | 6 |
| Revenue from other customers | billion RMB | 60 | 6 |
| Total revenue of JD Logistics | billion RMB | 137.4 | 6 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Accumulated patent applications | 9000 | 21 | |
| Accumulated software copyright applications | 180 | 21 | |
| Accumulated trademark applications | 1700 | 21 | |
| Conference papers and white papers published relating to the autonomous driving industry | 17 | 21 | |
| New patents applied for by JD Logistics | 1300 | 21 | |
| New software copyrights applied for | 50 | 21 | |
| New trademark applications | 200 | 21 | |
| Newly applied patents | over 1300 | 6 | |
| Newly applied trademarks | over 200 | 6 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| Complaint handling timeliness rate | 96% | 23 | ||
| Proportion of products sold through e-commerce channels using original packages by 2030 | 80% | 7 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of cases in which employees were fired or disciplined for corruption | cases | 178 | 53 |
| The number and outcome of corruption cases brought and concluded against the Company or its staff | cases | 15 | 53 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Contributed money | RMB | 500000 | 53 |
| Employee volunteer hours | hours | 6360 | 53 |
| Number of hours of volunteer service by employees | hours | 6360 | 6 |
| Number of municipal-level public logistics warehouse and distribution centers built | 2 | 6 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tons | 10288 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of CO₂ equivalent | 1486000 |
| Indirect Energy Emissions (Scope 2) | tons of CO₂ equivalent | 792000 |
| Total GHG Emissions | tons of CO₂ equivalent | 5762000 |
| Total GHG Emissions Intensity (By Revenue) | tons of CO₂ equivalent/million revenue | 41.9 |
| Total Other Indirect Energy Emissions (Scope 3) | tons of CO₂ equivalent | 3484000 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Hazardous Waste | tons | 20.1 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tons | 101000 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tons/million revenue | 0.7 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2026 |
|---|---|---|---|
| GHG Emissions Reduction Compared to Last Year | kg CO2e | 45000 | |
| GHG Emissions Reduction Percentage Compared to Last Year | % | 35 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Diesel Fuel Consumption | liter | 484867000 |
| Direct Energy Intensity (By Revenue) | MWh/million revenue | 40.9 |
| Energy Consumption Intensity (By Revenue) | MWh/million revenue | 50.7 |
| Gasoline Consumption | liter | 86172000 |
| Indirect Energy Intensity (By Revenue) | MWh/million revenue | 9.8 |
| Natural Gas Consumption | m³ | 2382000 |
| Purchased Electricity | MWh | 1331341 |
| Purchased Heating | MWh | 10390 |
| Solar Energy | MWh | 9857 |
| Total Direct Energy Consumption | MWh | 5626000 |
| Total Energy Consumption | MWh | 6967000 |
| Total Indirect Energy Consumption | MWh | 1342000 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption | tons | 3156000 |
| Water Consumption Intensity (By Revenue) | tons/million revenue | 22.9 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Packaging Material Intensity (By Unit Product) | grams/piece | 93.2 |
| Packaging Materials Consumed | tons | 556000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | persons | 229321 |
| Number of Employees Aged Above 50 | persons | 18427 |
| Number of Employees Aged Below 30 | persons | 142281 |
| Number of Employees in Hong Kong and Mainland China | persons | 374723 |
| Number of Employees in Mainland China | persons | 374723 |
| Number of Employees in Overseas | persons | 15306 |
| Number of Female Employees | persons | 70298 |
| Number of Male Employees | persons | 319731 |
| Number of Total Employees | persons | 390029 |
| Percentage of Employees Aged 30-50 | % | 58.8 |
| Percentage of Employees Aged Above 50 | % | 4.72 |
| Percentage of Employees Aged Below 30 | % | 36.48 |
| Percentage of Employees in Mainland China | % | 96.07 |
| Percentage of Employees in Overseas | % | 3.93 |
| Percentage of Female Employees | % | 18.02 |
| Percentage of Male Employees | % | 81.98 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 13.5 |
| Turnover Rate of Employees Aged Above 50 | % | 5.6 |
| Turnover Rate of Employees Aged Below 30 | % | 25.2 |
| Turnover Rate of Employees in Hong Kong and Mainland China | % | 18.2 |
| Turnover Rate of Employees in Mainland China | % | 18.7 |
| Turnover Rate of Female Employees | % | 22 |
| Turnover Rate of Male Employees | % | 18 |
| Turnover Rate of Total Employees | % | 18.7 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Work-related Fatalities | persons | 30 | 32 | 35 |
| Work-related Fatalities Rate | % | 0.0089 | 0.009 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 51586 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Production Safety Emergency Drills | times | 3542 |
| Percentage of Employees Covered by Safety Drills | % | 99 |
| Total Hours of Safety Training for Employees | hours | 476412 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Trained Female Employees | % | 19 |
| Percentage of Trained General Employees | % | 54 |
| Percentage of Trained Male Employees | % | 81 |
| Percentage of Trained Operational Employees | % | 40 |
| Percentage of Trained Senior Management | % | 6 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hours | 19 |
| Average Training Hours (General Staff) | hours | 24 |
| Average Training Hours (Male) | hours | 15 |
| Average Training Hours (Senior Management) | hours | 37 |
| Total Training Hours | hours | 2931104 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers in Mainland China | suppliers | 15486 |
| Number of Suppliers in Overseas | suppliers | 31 |
| Number of Total Suppliers | suppliers | 15517 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers Participating in ESG Training | suppliers | 5800 |
| Percentage of Suppliers Participated in Anti-corruption Training | % | 100 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Recalled Products for Safety and Health Reasons | Not Applicable* |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Products and Service Related Complaints | cases | 11378 |
| Total Number of Customer Complaints | cases | 11378 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Accumulative Number of Patent Applications | 9000 | |
| Number of New Patent Applications | 1300 | |
| Number of Trademark Applications | 1700 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Concluded Corruption Lawsuits | cases | 15 |
| Number of Confirmed Incidents of Corruption | cases | 178 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit |
|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % |
| Coverage of Anti-corruption Training for Employees | % |
| Number of Anti-corruption Training Session | sessions |
| Number of People Participated in Ethical Standards and Anti-corruption Training | staff |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Public Welfare Donations | RMB | 500000 |
| Total Social Investment | RMB | 500000 |
| Total Volunteer Service Hours | hours | 6360 |